Period
to 17 January 2018

The median annual salary for a Service Desk Team Leader was £31,500 in advertised job vacancies in the South East during the 6 months to 17 January 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Desk Team Lead
England > South East
6 months to
17 Jan 2018
Same period 2017 Same period 2016
Rank 512 539 593
Rank change year-on-year +27 +54 -25
Permanent jobs requiring a Service Desk Team Leader 37 28 42
As % of all permanent IT jobs advertised in the South East 0.12% 0.087% 0.10%
As % of the Job Titles category 0.12% 0.090% 0.11%
Number of salaries quoted 36 23 28
South East median annual salary £31,500 £32,500 £30,000
Median salary % change year-on-year -3.08% +8.33% -14.29%
10th Percentile £25,750 £26,250 £20,675
90th Percentile £37,250 £36,950 £33,750
England median annual salary £32,500 £32,500 £32,500

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
South East
Permanent vacancies in the South East with a recognized job title 29,740 31,030 39,044
% of permanent IT jobs with a recognized job title 96.67% 96.90% 97.01%
Number of salaries quoted 24,823 25,764 33,036
South East median annual salary £45,000 £45,000 £45,000
10th Percentile £26,250 £26,250 £25,500
90th Percentile £67,500 £67,500 £67,500
England median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +5.56%

Service Desk Team Leader
Job Vacancy Trend in the South East

Job postings that featured Service Desk Team Leader in the job title as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for Service Desk Team Leader in the South East

Service Desk Team Leader
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader in the South East.

Salary trend for Service Desk Team Leader in the South East

Service Desk Team Leader
Salary Histogram in the South East

The salary distribution of IT jobs citing Service Desk Team Leader in the South East over the 6 months to 17 January 2018.

Salary histogram for Service Desk Team Leader in the South East

Service Desk Team Leader
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Team Leader within the South East region over the 6 months to 17 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire +2 18 £31,500 +14.55% 2
Thames Valley +21 15 £29,500 -9.23% 1
Buckinghamshire +13 10 £29,500 -
Berkshire +22 5 £31,750 -2.31% 1
West Sussex +4 3 £36,500 -2.67%
Surrey - 1 £34,000 -
Service Desk Team Leader
England

Service Desk Team Leader Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 17 January 2018, Service Desk Team Leader job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Service Desk Team Leader in the job title.

1 33 (89.19%) ITIL
2 26 (70.27%) Windows
2 26 (70.27%) Active Directory
3 22 (59.46%) SLA
4 17 (45.95%) VMware
4 17 (45.95%) Windows Server 2012
5 10 (27.03%) Microsoft
6 6 (16.22%) Project Management
6 6 (16.22%) Service Delivery
6 6 (16.22%) CMDB
6 6 (16.22%) Problem Management
6 6 (16.22%) Windows Server
7 5 (13.51%) Incident Management
8 3 (8.11%) DNS
8 3 (8.11%) DHCP
8 3 (8.11%) MS Exchange
8 3 (8.11%) Exchange Server 2010
8 3 (8.11%) Change Control
8 3 (8.11%) Office 365
9 2 (5.41%) Remote Desktop
9 2 (5.41%) Citrix
9 2 (5.41%) IP Telephony
10 1 (2.70%) Statistics
10 1 (2.70%) Video Conferencing
10 1 (2.70%) Android
10 1 (2.70%) NAS
10 1 (2.70%) Information Security
10 1 (2.70%) Firewall
10 1 (2.70%) ITSM
10 1 (2.70%) Management Information System

Service Desk Team Leader Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (8.11%) Exchange Server 2010
1 3 (8.11%) MS Exchange
Cloud Services
1 3 (8.11%) Office 365
2 1 (2.70%) Mimecast
Communications & Networking
1 3 (8.11%) DHCP
1 3 (8.11%) DNS
2 2 (5.41%) IP Telephony
2 2 (5.41%) Remote Desktop
3 1 (2.70%) Firewall
3 1 (2.70%) LAN
3 1 (2.70%) NAS
3 1 (2.70%) VPN
3 1 (2.70%) WAN
General
1 1 (2.70%) Publishing
Miscellaneous
1 6 (16.22%) CMDB
2 1 (2.70%) Management Information System
2 1 (2.70%) Video Conferencing
Operating Systems
1 26 (70.27%) Windows
2 17 (45.95%) Windows Server 2012
3 6 (16.22%) Windows Server
4 1 (2.70%) Android
Processes & Methodologies
1 33 (89.19%) ITIL
2 6 (16.22%) Problem Management
2 6 (16.22%) Project Management
2 6 (16.22%) Service Delivery
3 5 (13.51%) Incident Management
4 3 (8.11%) Change Control
5 1 (2.70%) Demand Forecasting
5 1 (2.70%) Information Security
5 1 (2.70%) ITIL V3
5 1 (2.70%) ITSM
5 1 (2.70%) Mentoring
5 1 (2.70%) Mobile Device Management
5 1 (2.70%) Proactive Monitoring
5 1 (2.70%) Service Management
5 1 (2.70%) Stakeholder Management
5 1 (2.70%) Statistics
Quality Assurance & Compliance
1 22 (59.46%) SLA
System Software
1 26 (70.27%) Active Directory
Vendors
1 17 (45.95%) VMware
2 10 (27.03%) Microsoft
3 2 (5.41%) Citrix
4 1 (2.70%) Apple
4 1 (2.70%) Avaya
4 1 (2.70%) HP