Period
to 23 July 2017

The median annual salary for a Service Desk Team Leader was £35,000 in advertised job vacancies in the South East during the 6 months to 23 July 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Desk Team Lead
England > South East
6 months to
23 Jul 2017
Same period 2016 Same period 2015
Rank 500 608 598
Rank change year-on-year +108 -10 +16
Permanent jobs requiring a Service Desk Team Leader 41 16 59
As % of all permanent IT jobs advertised in the South East 0.14% 0.042% 0.14%
As % of the Job Titles category 0.14% 0.043% 0.14%
Number of salaries quoted 26 13 48
South East median annual salary £35,000 £32,500 £35,250
Median salary % change year-on-year +7.69% -7.80% +13.71%
10th Percentile £30,000 £21,250 £25,600
90th Percentile £40,250 £64,850 £46,250
England median annual salary £32,500 £33,500 £35,000
% change year-on-year -2.99% -4.29% +11.11%

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the South East. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
South East
Permanent job vacancies with a job title containing a recognized job role 28698 36932 41146
As % of all permanent IT job vacancies advertised in the South East 96.68% 97.05% 97.02%
Number of salaries quoted 24052 31447 33339
South East median annual salary £45,000 £45,000 £44,000
Median salary % change year-on-year - +2.27% +3.53%
10th Percentile £26,250 £25,750 £25,000
90th Percentile £67,500 £67,500 £66,250
England median annual salary £47,500 £47,500 £45,000
% change year-on-year - +5.56% -

Service Desk Team Leader
Job Vacancy Trend in the South East

Job postings that featured Service Desk Team Leader in the job title as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for Service Desk Team Leader in the South East

Service Desk Team Leader
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Team Leader in the South East.

Salary trend for Service Desk Team Leader in the South East

Service Desk Team Leader
Salary Histogram in the South East

The salary distribution of IT jobs citing Service Desk Team Leader in the South East over the 6 months to 23 July 2017.

Salary histogram for Service Desk Team Leader in the South East

Service Desk Team Leader
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Team Leader within the South East region over the 6 months to 23 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley +70 19 £34,000 -15.00%
Buckinghamshire +15 14 £33,000 -17.50%
Hampshire +38 12 £33,750 +50.00% 1
West Sussex - 7 £38,500 -
Berkshire +47 5 £35,000 -31.71%
Surrey +57 3 £33,250 -15.29%
Service Desk Team Leader
England

Service Desk Team Leader Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 23 July 2017, Service Desk Team Leader job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Service Desk Team Leader in the job title.

1 34 (82.93%) ITIL
2 27 (65.85%) Microsoft
3 22 (53.66%) Windows
4 21 (51.22%) SLA
5 16 (39.02%) Windows 7
6 14 (34.15%) Finance
7 13 (31.71%) Legal
7 13 (31.71%) Service Management
7 13 (31.71%) Billing
7 13 (31.71%) Document Management
7 13 (31.71%) Citrix
7 13 (31.71%) Ticket Management
8 12 (29.27%) Line Management
8 12 (29.27%) Active Directory
9 11 (26.83%) Firewall
10 9 (21.95%) Performance Management
11 8 (19.51%) Coaching
12 7 (17.07%) SQL
13 5 (12.20%) Fat Client
13 5 (12.20%) Thin Client
13 5 (12.20%) Continuous Improvement
13 5 (12.20%) Windows Server 2012
14 4 (9.76%) SQL Server
14 4 (9.76%) Microsoft Certification
15 3 (7.32%) SAN
15 3 (7.32%) Apple
15 3 (7.32%) SMTP
15 3 (7.32%) HTTP
15 3 (7.32%) TCP/IP
15 3 (7.32%) DNS

Service Desk Team Leader Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (7.32%) SharePoint
2 2 (4.88%) MS Exchange
3 1 (2.44%) Exchange Server 2013
3 1 (2.44%) IIS
3 1 (2.44%) SharePoint 2010
Applications
1 3 (7.32%) Microsoft Office
2 2 (4.88%) Microsoft Excel
Business Applications
1 2 (4.88%) Maximo
Cloud Services
1 3 (7.32%) Amazon AWS
1 3 (7.32%) Microsoft Azure
2 1 (2.44%) Office 365
2 1 (2.44%) SaaS
Communications & Networking
1 11 (26.83%) Firewall
2 3 (7.32%) DNS
2 3 (7.32%) HTTP
2 3 (7.32%) SAN
2 3 (7.32%) SMTP
2 3 (7.32%) TCP/IP
2 3 (7.32%) Unified Communications
2 3 (7.32%) Wireless
3 2 (4.88%) LAN
3 2 (4.88%) VoIP
3 2 (4.88%) WAN
4 1 (2.44%) Internet
4 1 (2.44%) PBX
Database & Business Intelligence
1 4 (9.76%) SQL Server
2 2 (4.88%) SQL Server 2008
3 1 (2.44%) SQL Server Reporting Services
General
1 14 (34.15%) Finance
2 13 (31.71%) Billing
2 13 (31.71%) Legal
3 1 (2.44%) Back Office
3 1 (2.44%) Front Office
Libraries, Frameworks & Software Standards
1 1 (2.44%) CSS
1 1 (2.44%) HTML
Miscellaneous
1 5 (12.20%) Fat Client
1 5 (12.20%) Thin Client
2 3 (7.32%) Replication
3 2 (4.88%) Analytical Skills
3 2 (4.88%) Management Information System
Operating Systems
1 22 (53.66%) Windows
2 16 (39.02%) Windows 7
3 5 (12.20%) Windows Server 2012
4 3 (7.32%) Windows 10
4 3 (7.32%) Windows Server 2003
5 2 (4.88%) Windows Server 2008
6 1 (2.44%) CentOS
6 1 (2.44%) Fedora
6 1 (2.44%) Linux
6 1 (2.44%) Ubuntu
6 1 (2.44%) Windows Server
Processes & Methodologies
1 34 (82.93%) ITIL
2 13 (31.71%) Document Management
2 13 (31.71%) Service Management
2 13 (31.71%) Ticket Management
3 12 (29.27%) Line Management
4 9 (21.95%) Performance Management
5 8 (19.51%) Coaching
6 5 (12.20%) Continuous Improvement
7 3 (7.32%) Mentoring
7 3 (7.32%) Problem Management
7 3 (7.32%) Workflow
8 2 (4.88%) Case Management
8 2 (4.88%) Kalman Filter
9 1 (2.44%) Asset Management
9 1 (2.44%) B2B
9 1 (2.44%) Change Management
9 1 (2.44%) CRM
9 1 (2.44%) ITIL V3
9 1 (2.44%) Patch Management
9 1 (2.44%) Software Asset Management
Programming Languages
1 7 (17.07%) SQL
2 2 (4.88%) C
Qualifications
1 4 (9.76%) Microsoft Certification
2 2 (4.88%) Degree
3 1 (2.44%) CCNA
3 1 (2.44%) Cisco Certification
3 1 (2.44%) HND
3 1 (2.44%) MCP
3 1 (2.44%) MCSE
Quality Assurance & Compliance
1 21 (51.22%) SLA
System Software
1 12 (29.27%) Active Directory
2 3 (7.32%) Hyper-V
Systems Management
1 1 (2.44%) SCCM
Vendors
1 27 (65.85%) Microsoft
2 13 (31.71%) Citrix
3 3 (7.32%) Apple
3 3 (7.32%) CheckPoint
3 3 (7.32%) Kaspersky
3 3 (7.32%) SolarWinds
3 3 (7.32%) VMware
4 2 (4.88%) Cisco
4 2 (4.88%) Remedy
4 2 (4.88%) Veeam
5 1 (2.44%) Google
5 1 (2.44%) Red Hat
5 1 (2.44%) Snow
Fareham, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £25000 - £28000 per annum + training & benefits
Posted: 2 days ago