2nd Line Desktop Support Analyst Jobs in the UK excluding London

Second Line Desktop Support Analyst
UK > UK excluding London

The median Second Line Desktop Support Analyst salary in the UK excluding London is £34,750 per year according to job vacancies posted during the 6 months to 12 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
12 May 2024
Same period 2023 Same period 2022
Rank 756 743 843
Rank change year-on-year -13 +100 -178
Permanent jobs requiring a 2nd Line Desktop Support Analyst 5 12 9
As % of all permanent jobs advertised in the UK excluding London 0.007% 0.020% 0.013%
As % of the Job Titles category 0.007% 0.022% 0.013%
Number of salaries quoted 4 12 9
10th Percentile - - -
25th Percentile £26,500 £27,500 £25,000
Median annual salary (50th Percentile) £34,750 £30,000 £27,500
Median % change year-on-year +15.83% +9.09% -14.06%
75th Percentile £43,750 £34,936 £33,250
90th Percentile - £44,900 £35,000
UK median annual salary £40,000 £33,444 £34,250
% change year-on-year +19.60% -2.35% +6.20%

All Permanent IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 67,306 53,672 68,079
% of permanent jobs with a recognized job title 94.79% 89.22% 95.76%
Number of salaries quoted 47,632 30,597 42,434
10th Percentile £26,750 £29,750 £28,500
25th Percentile £35,000 £38,750 £37,500
Median annual salary (50th Percentile) £50,000 £53,000 £50,000
Median % change year-on-year -5.66% +6.00% +5.26%
75th Percentile £63,750 £68,750 £66,250
90th Percentile £76,250 £81,250 £80,000
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

2nd Line Desktop Support Analyst
Job Vacancy Trend in the UK excluding London

Job postings that featured 2nd Line Desktop Support Analyst in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for 2nd Line Desktop Support Analyst in the UK excluding London

2nd Line Desktop Support Analyst
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing 2nd Line Desktop Support Analyst in the UK excluding London.

Salary trend for 2nd Line Desktop Support Analyst in the UK excluding London

2nd Line Desktop Support Analyst
Salary Histogram in the UK excluding London

Salary distribution for jobs citing 2nd Line Desktop Support Analyst in the UK excluding London over the 6 months to 12 May 2024.

Salary histogram for 2nd Line Desktop Support Analyst in the UK excluding London

2nd Line Desktop Support Analyst
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Desktop Support Analyst within the UK excluding London region over the 6 months to 12 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +25 2 £27,000 -10.00%
Midlands -4 2 £27,000 -10.00%
South West -24 2 £42,500 +41.67%
North of England +50 1 - -
North West +4 1 - -
2nd Line Desktop Support Analyst
UK

2nd Line Desktop Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 12 May 2024, 2nd Line Desktop Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring 2nd Line Desktop Support Analyst in the job title.

1 4 (80.00%) Microsoft 365
2 3 (60.00%) ITIL
2 3 (60.00%) Windows
2 3 (60.00%) Microsoft
3 2 (40.00%) Active Directory
3 2 (40.00%) Finance
3 2 (40.00%) LAN
3 2 (40.00%) VPN
3 2 (40.00%) DNS
3 2 (40.00%) Service Delivery
3 2 (40.00%) Firewall
3 2 (40.00%) ITSM
3 2 (40.00%) Software Deployment
3 2 (40.00%) ServiceNow
3 2 (40.00%) Software Asset Management
3 2 (40.00%) Windows 10
3 2 (40.00%) Remote Desktop
3 2 (40.00%) Data Protection
3 2 (40.00%) Security Cleared
3 2 (40.00%) PowerShell
3 2 (40.00%) Asset Management
3 2 (40.00%) Fintech
3 2 (40.00%) Hardware Maintenance
3 2 (40.00%) Self-Motivation
3 2 (40.00%) Inventory Management
3 2 (40.00%) Continuous Improvement
3 2 (40.00%) Process Improvement
3 2 (40.00%) Inclusion and Diversity
3 2 (40.00%) Team-Oriented Environment
4 1 (20.00%) Microsoft Office

2nd Line Desktop Support Analyst Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (20.00%) Microsoft Excel
1 1 (20.00%) Microsoft Office
1 1 (20.00%) Microsoft PowerPoint
Cloud Services
1 4 (80.00%) Microsoft 365
Communications & Networking
1 2 (40.00%) DNS
1 2 (40.00%) Firewall
1 2 (40.00%) LAN
1 2 (40.00%) Remote Desktop
1 2 (40.00%) VPN
General
1 2 (40.00%) Finance
1 2 (40.00%) Inclusion and Diversity
2 1 (20.00%) Law
2 1 (20.00%) Legal
2 1 (20.00%) Social Skills
2 1 (20.00%) Telecoms
Miscellaneous
1 2 (40.00%) Self-Motivation
1 2 (40.00%) Team-Oriented Environment
2 1 (20.00%) Video Conferencing
Operating Systems
1 3 (60.00%) Windows
2 2 (40.00%) Windows 10
Processes & Methodologies
1 3 (60.00%) ITIL
2 2 (40.00%) Asset Management
2 2 (40.00%) Continuous Improvement
2 2 (40.00%) Data Protection
2 2 (40.00%) Fintech
2 2 (40.00%) Hardware Maintenance
2 2 (40.00%) Inventory Management
2 2 (40.00%) ITSM
2 2 (40.00%) Process Improvement
2 2 (40.00%) Service Delivery
2 2 (40.00%) Software Asset Management
2 2 (40.00%) Software Deployment
3 1 (20.00%) Data Management
3 1 (20.00%) Document Management
Programming Languages
1 2 (40.00%) PowerShell
Qualifications
1 2 (40.00%) Security Cleared
2 1 (20.00%) A+ Certification
2 1 (20.00%) Degree
System Software
1 2 (40.00%) Active Directory
Vendors
1 3 (60.00%) Microsoft
2 2 (40.00%) ServiceNow