Incident Management Jobs in the UK excluding London

Incident Management
UK > UK excluding London

The table below provides summary statistics for permanent job vacancies advertised in the UK excluding London requiring Incident Management skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Incident Management over the 6 months leading up to 31 May 2025, comparing them to the same period in the previous two years.

6 months to
31 May 2025
Same period 2024 Same period 2023
Rank 232 211 209
Rank change year-on-year -21 -2 -2
Permanent jobs citing Incident Management 508 976 998
As % of all permanent jobs advertised in the UK excluding London 1.28% 1.30% 1.74%
As % of the Processes & Methodologies category 1.38% 1.58% 1.82%
Number of salaries quoted 320 673 550
10th Percentile £21,250 £27,100 £26,250
25th Percentile £31,438 £31,250 £31,063
Median annual salary (50th Percentile) £47,500 £43,500 £45,000
Median % change year-on-year +9.20% -3.33% +5.88%
75th Percentile £60,000 £57,500 £66,250
90th Percentile £76,840 £72,500 £75,000
UK median annual salary £57,000 £50,000 £52,500
% change year-on-year +14.00% -4.76% +10.53%

All Process and Methodology Skills
UK excluding London

Incident Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the UK excluding London.

Permanent vacancies with a requirement for process or methodology skills 36,721 61,614 54,758
As % of all permanent jobs advertised in the UK excluding London 92.53% 82.28% 95.52%
Number of salaries quoted 17,560 42,296 28,644
10th Percentile £26,250 £27,250 £30,500
25th Percentile £36,250 £36,250 £40,000
Median annual salary (50th Percentile) £51,564 £50,000 £55,000
Median % change year-on-year +3.13% -9.09% +4.76%
75th Percentile £65,000 £65,000 £70,000
90th Percentile £77,500 £77,500 £82,500
UK median annual salary £57,000 £55,000 £60,899
% change year-on-year +3.64% -9.69% +1.50%

Incident Management
Job Vacancy Trend in the UK excluding London

Job postings citing Incident Management as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Incident Management in the UK excluding London

Incident Management
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Incident Management in the UK excluding London.

Salary trend for Incident Management in the UK excluding London

Incident Management
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Incident Management in the UK excluding London over the 6 months to 31 May 2025.

Salary histogram for Incident Management in the UK excluding London

Incident Management
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the UK excluding London region over the 6 months to 31 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +14 144 £57,500 +27.78% 86
North of England -58 137 £42,500 - 72
Midlands +63 116 £45,000 -9.29% 36
North West -47 75 £50,000 +12.01% 37
West Midlands +36 70 £52,500 +10.53% 17
Yorkshire +20 52 £34,500 -21.59% 29
East Midlands +68 46 £28,000 -54.47% 19
East of England +31 40 £43,500 +35.94% 37
South West +2 30 £49,250 -1.50% 43
Scotland +95 25 £62,500 +25.00% 30
Wales -9 14 £38,094 -30.74% 1
North East +5 10 £22,500 -30.77% 7
Northern Ireland +19 2 £51,250 +46.43% 3
Incident Management
UK

Incident Management
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 35 (6.89%) Confluence
2 31 (6.10%) Microsoft Exchange
3 23 (4.53%) SharePoint
4 9 (1.77%) IIS
5 5 (0.98%) Apache
6 2 (0.39%) Skype for Business
7 1 (0.20%) Moodle
Applications
1 32 (6.30%) Microsoft Office
2 12 (2.36%) Microsoft Excel
3 6 (1.18%) Microsoft Project
4 4 (0.79%) Microsoft PowerPoint
5 1 (0.20%) Spreadsheet
5 1 (0.20%) Weka
Business Applications
1 17 (3.35%) SAP S/4HANA
2 16 (3.15%) SAP ERP
3 12 (2.36%) Oracle EBS
4 11 (2.17%) Oracle Applications
5 7 (1.38%) Remedy ITSM
6 3 (0.59%) SAP EWM
6 3 (0.59%) SAP WM
7 2 (0.39%) Infor M3
Cloud Services
1 125 (24.61%) Azure
2 89 (17.52%) Microsoft 365
3 64 (12.60%) AWS
4 39 (7.68%) GCP
5 26 (5.12%) Entra ID
6 25 (4.92%) SaaS
7 20 (3.94%) Azure Monitor
8 19 (3.74%) PaaS
9 15 (2.95%) Vertex AI
10 14 (2.76%) Cloud Computing
11 13 (2.56%) IaaS
12 9 (1.77%) Azure Data Factory
12 9 (1.77%) Azure Synapse Analytics
13 8 (1.57%) Azure Sentinel
14 7 (1.38%) Azure DevOps
14 7 (1.38%) GitHub
15 6 (1.18%) Azure Key Vault
15 6 (1.18%) OpenShift
15 6 (1.18%) Power Automate
16 5 (0.98%) Power Platform
Communications & Networking
1 57 (11.22%) Firewall
2 49 (9.65%) DNS
3 27 (5.31%) DHCP
4 25 (4.92%) Broadband
5 22 (4.33%) TCP/IP
6 21 (4.13%) Network Security
7 17 (3.35%) Wi-Fi
8 11 (2.17%) LAN
8 11 (2.17%) VPN
8 11 (2.17%) WAN
9 8 (1.57%) VLAN
9 8 (1.57%) VoIP
10 7 (1.38%) Intrusion Detection
10 7 (1.38%) NAS
10 7 (1.38%) SAN
10 7 (1.38%) SD-WAN
11 6 (1.18%) NGFW
11 6 (1.18%) Remote Desktop
11 6 (1.18%) SMTP
11 6 (1.18%) VSAN
Database & Business Intelligence
1 24 (4.72%) Data Mining
2 12 (2.36%) SQL Server
3 9 (1.77%) Amazon RDS
4 5 (0.98%) Relational Database
5 4 (0.79%) Power BI
6 3 (0.59%) DB2
6 3 (0.59%) Elasticsearch
7 2 (0.39%) MongoDB
7 2 (0.39%) PostgreSQL
8 1 (0.20%) DTS
8 1 (0.20%) GIS
8 1 (0.20%) Oracle Database
8 1 (0.20%) Oracle Exadata
8 1 (0.20%) Oracle Reports
Development Applications
1 39 (7.68%) JIRA
2 13 (2.56%) Git
3 10 (1.97%) Jenkins
4 4 (0.79%) Cypress.io
5 2 (0.39%) GitLab
6 1 (0.20%) Octopus Deploy
6 1 (0.20%) Redmine
6 1 (0.20%) TeamCity
General
1 232 (45.67%) Social Skills
2 108 (21.26%) Law
3 93 (18.31%) Finance
4 89 (17.52%) Analytical Skills
5 43 (8.46%) Retail
6 30 (5.91%) Manufacturing
7 29 (5.71%) Legal
8 27 (5.31%) Inclusion and Diversity
9 25 (4.92%) Marketing
10 24 (4.72%) Organisational Skills
11 22 (4.33%) Games
11 22 (4.33%) Public Sector
12 20 (3.94%) Banking
13 15 (2.95%) Telecoms
14 8 (1.57%) Welsh Language
15 7 (1.38%) Local Government
15 7 (1.38%) Private Banking
16 6 (1.18%) Publishing
17 5 (0.98%) Back Office
17 5 (0.98%) Influencing Skills
Job Titles
1 136 (26.77%) Analyst
2 90 (17.72%) Senior
3 78 (15.35%) Support Analyst
4 51 (10.04%) IT Support
5 48 (9.45%) Lead
6 43 (8.46%) Support Engineer
7 40 (7.87%) Senior Manager
8 39 (7.68%) IT Analyst
9 31 (6.10%) IT Support Analyst
10 28 (5.51%) Service Manager
11 26 (5.12%) Applications Support
12 25 (4.92%) Senior Service Manager
13 24 (4.72%) IT Manager
13 24 (4.72%) SQL Analyst
13 24 (4.72%) SQL Support Analyst
14 22 (4.33%) Engineering Manager
14 22 (4.33%) Security Analyst
14 22 (4.33%) ServiceNow Manager
15 21 (4.13%) 2nd Line Support
15 21 (4.13%) Cloud Engineer
Libraries, Frameworks & Software Standards
1 16 (3.15%) SAP Fiori
2 15 (2.95%) Middleware
3 14 (2.76%) Node.js
4 13 (2.56%) Hugging Face
4 13 (2.56%) LangChain
4 13 (2.56%) PyTorch
4 13 (2.56%) TensorFlow
5 12 (2.36%) Oracle Fusion
6 10 (1.97%) HTML
7 9 (1.77%) .NET
8 6 (1.18%) CSS
8 6 (1.18%) YAML
9 5 (0.98%) React
10 4 (0.79%) Jest
10 4 (0.79%) JSON
10 4 (0.79%) RESTful
10 4 (0.79%) Vue
11 3 (0.59%) EDI
11 3 (0.59%) XML
12 2 (0.39%) SAML
Miscellaneous
1 97 (19.09%) Management Information System
2 26 (5.12%) Algorithms
3 22 (4.33%) Product Ownership
3 22 (4.33%) Video\Live Streaming
4 20 (3.94%) Data Protection Act
5 19 (3.74%) Self-Motivation
6 16 (3.15%) Security Posture
7 15 (2.95%) Cyber Threat
8 14 (2.76%) Clustering
9 13 (2.56%) Security Operations Centre
10 12 (2.36%) IoT
10 12 (2.36%) Onboarding
10 12 (2.36%) Public Cloud
11 9 (1.77%) Cyberattack
11 9 (1.77%) Data Centre
11 9 (1.77%) PKI
12 8 (1.57%) Legacy Systems
13 7 (1.38%) CCTV
13 7 (1.38%) Freedom of Information
14 6 (1.18%) Freedom of Information Act
Operating Systems
1 117 (23.03%) Windows
2 51 (10.04%) Windows Server
3 33 (6.50%) Linux
4 12 (2.36%) Windows 10
5 6 (1.18%) Mac OS
6 5 (0.98%) Apple iOS
6 5 (0.98%) Unix
7 4 (0.79%) Windows Server 2012
8 3 (0.59%) Windows 7
8 3 (0.59%) Windows Server 2019
9 2 (0.39%) Windows Server 2008
10 1 (0.20%) Android
10 1 (0.20%) Red Hat Enterprise Linux
10 1 (0.20%) Ubuntu
10 1 (0.20%) Windows 8
10 1 (0.20%) Windows Server 2003
10 1 (0.20%) Windows Server 2016
Processes & Methodologies
1 142 (27.95%) Problem-Solving
2 131 (25.79%) ITIL
3 105 (20.67%) Change Management
4 103 (20.28%) ITSM
5 91 (17.91%) Cybersecurity
5 91 (17.91%) Service Delivery
6 89 (17.52%) Problem Management
7 86 (16.93%) Agile
8 74 (14.57%) Root Cause Analysis
9 72 (14.17%) Roadmaps
10 70 (13.78%) Incident Response
11 69 (13.58%) Continuous Improvement
12 67 (13.19%) Customer Service
13 56 (11.02%) Service Management
14 54 (10.63%) DevOps
15 52 (10.24%) Computer Science
16 50 (9.84%) Artificial Intelligence
16 50 (9.84%) Information Security
17 49 (9.65%) Analytics
18 47 (9.25%) High Availability
Programming Languages
1 98 (19.29%) SQL
2 44 (8.66%) PowerShell
3 26 (5.12%) Python
4 16 (3.15%) ABAP
5 9 (1.77%) Kusto Query Language
6 8 (1.57%) Java
7 7 (1.38%) JavaScript
8 6 (1.18%) Bicep
9 4 (0.79%) TypeScript
9 4 (0.79%) VBA
10 3 (0.59%) Bash
11 2 (0.39%) C#
11 2 (0.39%) PL/SQL
11 2 (0.39%) Rust
11 2 (0.39%) Shell Script
Qualifications
1 85 (16.73%) Degree
2 59 (11.61%) Security Cleared
3 43 (8.46%) Computer Science Degree
4 40 (7.87%) SC Cleared
5 23 (4.53%) CISSP
6 22 (4.33%) CISM
7 20 (3.94%) BPSS Clearance
8 19 (3.74%) DV Cleared
9 17 (3.35%) Microsoft Certification
10 14 (2.76%) Azure Certification
11 13 (2.56%) DBS Check
11 13 (2.56%) Master's Degree
12 12 (2.36%) CISA
13 11 (2.17%) MCSA
14 8 (1.57%) MCSE
14 8 (1.57%) SANS
15 7 (1.38%) ITIL Certification
15 7 (1.38%) VMware Certified Professional (VCP)
16 6 (1.18%) ISO 27001 Lead Implementer
17 5 (0.98%) CompTIA Security+
Quality Assurance & Compliance
1 93 (18.31%) SLA
2 37 (7.28%) ISO/IEC 27001
3 17 (3.35%) GDPR
4 16 (3.15%) Cyber Essentials
5 15 (2.95%) NIST
6 7 (1.38%) Cyber Essentials PLUS
6 7 (1.38%) GRC
7 6 (1.18%) HIPAA
7 6 (1.18%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
7 6 (1.18%) PCI DSS
8 4 (0.79%) ISO 9001
8 4 (0.79%) NCSC
9 3 (0.59%) ISO 14001
9 3 (0.59%) ISO 22301
9 3 (0.59%) SOC 2
10 2 (0.39%) Accessibility
11 1 (0.20%) COBIT
11 1 (0.20%) JSP 440
11 1 (0.20%) PMO
11 1 (0.20%) RMADS
System Software
1 81 (15.94%) Active Directory
2 26 (5.12%) VMware Infrastructure
3 25 (4.92%) Docker
4 24 (4.72%) Hyper-V
5 16 (3.15%) BitLocker
6 12 (2.36%) VMware ESXi
6 12 (2.36%) vSphere
7 11 (2.17%) Firmware
8 9 (1.77%) Virtual Machines
9 8 (1.57%) Virtual Desktop
10 6 (1.18%) Microsoft App-V
10 6 (1.18%) Terminal Services
11 1 (0.20%) Snort
11 1 (0.20%) Virtual Servers
Systems Management
1 30 (5.91%) Kubernetes
2 21 (4.13%) Ansible
3 17 (3.35%) Grafana
3 17 (3.35%) Prometheus
3 17 (3.35%) SCCM
4 13 (2.56%) Terraform
5 12 (2.36%) Puppet
5 12 (2.36%) vCenter Server
5 12 (2.36%) vMotion
6 9 (1.77%) Microsoft Intune
7 6 (1.18%) FortiGate
7 6 (1.18%) Nagios
7 6 (1.18%) PowerCLI
7 6 (1.18%) vRealize
8 5 (0.98%) WSUS
8 5 (0.98%) ZABBIX
9 4 (0.79%) QRadar
10 2 (0.39%) Failover Clustering
10 2 (0.39%) Progress Chef
10 2 (0.39%) Single Sign-On
Vendors
1 181 (35.63%) Microsoft
2 49 (9.65%) ServiceNow
3 37 (7.28%) VMware
4 31 (6.10%) Google
5 28 (5.51%) OpenAI
6 24 (4.72%) SAP
7 22 (4.33%) HP
8 18 (3.54%) Citrix
8 18 (3.54%) Oracle
9 15 (2.95%) Databricks
10 11 (2.17%) Veeam
11 10 (1.97%) Apple
11 10 (1.97%) MobileIron
11 10 (1.97%) Splunk
12 7 (1.38%) Avaloq
12 7 (1.38%) Cisco
12 7 (1.38%) McAfee
12 7 (1.38%) Remedy
13 6 (1.18%) Atlassian
13 6 (1.18%) Symantec