Problem Management Job Trends in the UK excluding London

Problem Management
UK > UK excluding London

The table below provides summary statistics and salary benchmarking for jobs advertised in the UK excluding London requiring Problem Management skills. It covers permanent job vacancies from the 6 months leading up to 1 January 2026, with comparisons to the same periods in the previous two years.

6 months to
1 Jan 2026
Same period 2025 Same period 2024
Rank 326 325 225
Rank change year-on-year -1 -100 +44
Permanent jobs citing Problem Management 198 278 411
As % of all permanent jobs in the UK excluding London 0.47% 0.75% 1.34%
As % of the Processes & Methodologies category 0.59% 0.85% 1.48%
Number of salaries quoted 145 155 309
10th Percentile £34,900 £29,900 £28,750
25th Percentile £39,625 £35,000 £36,250
Median annual salary (50th Percentile) £55,000 £47,500 £47,500
Median % change year-on-year +15.79% - +5.56%
75th Percentile £62,500 £58,750 £67,500
90th Percentile £102,000 £67,000 £84,000
UK median annual salary £55,000 £52,500 £50,000
% change year-on-year +4.76% +5.00% +3.09%

All Process & Methodology Skills
UK excluding London

Problem Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the UK excluding London.

Permanent vacancies with a requirement for process or methodology skills 33,380 32,892 27,855
As % of all permanent jobs advertised in the UK excluding London 79.58% 88.28% 90.59%
Number of salaries quoted 19,063 15,104 20,736
10th Percentile £27,707 £31,250 £28,500
25th Percentile £32,755 £41,250 £38,500
Median annual salary (50th Percentile) £49,000 £55,000 £52,500
Median % change year-on-year -10.91% +4.76% -4.50%
75th Percentile £65,000 £70,000 £67,500
90th Percentile £80,000 £83,750 £80,070
UK median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - -4.00%

Problem Management
Job Vacancy Trend in the UK excluding London

Historical trend showing the proportion of permanent IT job postings citing Problem Management relative to all permanent IT jobs advertised in the UK excluding London.

Problem Management job vacancy trend in the UK excluding London

Problem Management
Salary Trend in the UK excluding London

Salary distribution trend for jobs in the UK excluding London citing Problem Management.

Salary distribution trend for jobs in the UK excluding London citing Problem Management

Problem Management
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Problem Management in the UK excluding London over the 6 months to 1 January 2026.

Salary histogram for Problem Management in the UK excluding London

Problem Management
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Problem Management within the UK excluding London region over the 6 months to 1 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +27 66 £50,000 -3.85% 26
East of England +19 35 £55,000 +4.76% 4
North of England -2 35 £70,000 +59.09% 17
Midlands -12 31 £50,250 -1.95% 8
Scotland +21 25 £43,750 -12.50% 11
Yorkshire -3 23 £57,500 +27.78% 9
East Midlands -23 16 £29,500 -13.24% 2
West Midlands +1 15 £52,000 -0.95% 6
North West +2 8 £75,356 +71.26% 7
South West -15 7 £49,499 +19.27% 8
North East +5 4 £105,000 +255.93% 1
Wales +6 3 £56,000 - 4
Northern Ireland - 3 £52,000 - 2
Problem Management
UK

Problem Management
Co-Occurring Skills & Capabilities in the UK excluding London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 18 (9.09%) Microsoft Exchange
2 14 (7.07%) SharePoint
3 9 (4.55%) Skype for Business
4 4 (2.02%) Exchange Server 2003
5 3 (1.52%) Anypoint
6 1 (0.51%) Apache Airflow
6 1 (0.51%) Appian
6 1 (0.51%) Confluence
6 1 (0.51%) IIS
6 1 (0.51%) NetWeaver
Applications
1 10 (5.05%) Microsoft Office
2 7 (3.54%) Microsoft Excel
Business Applications
1 5 (2.53%) Remedy ITSM
2 3 (1.52%) Unit4 Business World
3 2 (1.01%) SAP S/4HANA
3 2 (1.01%) Shopify
4 1 (0.51%) assyst
4 1 (0.51%) SAP IBP
Cloud Services
1 60 (30.30%) Azure
2 35 (17.68%) Microsoft 365
3 31 (15.66%) AWS
4 11 (5.56%) Azure Sentinel
5 9 (4.55%) GCP
5 9 (4.55%) SaaS
6 8 (4.04%) Power Platform
7 7 (3.54%) Entra ID
8 3 (1.52%) Boomi
8 3 (1.52%) iPaaS
8 3 (1.52%) Workato
9 2 (1.01%) Amazon EC2
9 2 (1.01%) Azure DevOps
9 2 (1.01%) Dynamics 365
9 2 (1.01%) Microsoft Purview
9 2 (1.01%) PaaS
9 2 (1.01%) PowerApps
9 2 (1.01%) Snowflake
10 1 (0.51%) Amazon S3
10 1 (0.51%) AWS CloudFormation
Communications & Networking
1 33 (16.67%) LAN
2 24 (12.12%) WAN
3 23 (11.62%) SD-WAN
4 17 (8.59%) Firewall
5 16 (8.08%) Wireless
5 16 (8.08%) Wireshark
6 10 (5.05%) Wi-Fi
7 9 (4.55%) Cisco Nexus
7 9 (4.55%) Skype
7 9 (4.55%) VPN
8 7 (3.54%) Unified Communications
8 7 (3.54%) VoIP
9 4 (2.02%) SMTP
9 4 (2.02%) X.400
9 4 (2.02%) X.500
10 3 (1.52%) DHCP
10 3 (1.52%) DNS
11 2 (1.01%) NetScaler
11 2 (1.01%) SAN
11 2 (1.01%) SSL
Database & Business Intelligence
1 9 (4.55%) DTS
2 6 (3.03%) GIS
3 5 (2.53%) SQL Server
4 4 (2.02%) Oracle Database
4 4 (2.02%) Oracle Database 10g
4 4 (2.02%) Power BI
5 2 (1.01%) BusinessObjects
5 2 (1.01%) MySQL
5 2 (1.01%) Relational Database
6 1 (0.51%) Amazon Redshift
6 1 (0.51%) Data Warehouse
6 1 (0.51%) Metadata
6 1 (0.51%) PostgreSQL
6 1 (0.51%) SAP BW
6 1 (0.51%) SAP HANA
Development Applications
1 5 (2.53%) JIRA
2 2 (1.01%) GitLab
3 1 (0.51%) Browser DevTools
3 1 (0.51%) Git
General
1 94 (47.47%) Social Skills
2 41 (20.71%) Finance
3 32 (16.16%) Analytical Skills
3 32 (16.16%) Law
4 23 (11.62%) Telecoms
5 17 (8.59%) Retail
6 11 (5.56%) Manufacturing
7 8 (4.04%) Legal
8 5 (2.53%) Banking
9 4 (2.02%) Local Government
10 3 (1.52%) Advertising
10 3 (1.52%) Influencing Skills
11 2 (1.01%) Documentation Skills
11 2 (1.01%) Games
11 2 (1.01%) Organisational Skills
11 2 (1.01%) Police
12 1 (0.51%) Inclusion and Diversity
12 1 (0.51%) Public Sector
12 1 (0.51%) Social Housing
Job Titles
1 41 (20.71%) Support Engineer
2 26 (13.13%) Analyst
3 25 (12.63%) Applications Engineer
4 23 (11.62%) Applications Support
5 21 (10.61%) Applications Support Engineer
6 19 (9.60%) Lead
7 16 (8.08%) IT Manager
8 15 (7.58%) Network Engineer
9 14 (7.07%) Consultant
9 14 (7.07%) Service Manager
10 13 (6.57%) 2nd Line Support
11 12 (6.06%) Developer
11 12 (6.06%) ServiceNow Developer
11 12 (6.06%) Support Analyst
12 11 (5.56%) Head of IT
12 11 (5.56%) Infrastructure Engineer
12 11 (5.56%) Technical Consultant
13 9 (4.55%) Infrastructure Support Engineer
13 9 (4.55%) ServiceNow Consultant
13 9 (4.55%) Support Consultant
Libraries, Frameworks & Software Standards
1 25 (12.63%) HTML
2 23 (11.62%) JSON
2 23 (11.62%) XML
3 21 (10.61%) CSS
4 5 (2.53%) REST
5 2 (1.01%) SOAP
6 1 (0.51%) .NET
6 1 (0.51%) .NET Framework
6 1 (0.51%) EDI
6 1 (0.51%) Middleware
6 1 (0.51%) OAuth
6 1 (0.51%) RESTful
6 1 (0.51%) SAML
6 1 (0.51%) SAP Basis
6 1 (0.51%) SAP Fiori
6 1 (0.51%) Web Services
Miscellaneous
1 31 (15.66%) Management Information System
2 20 (10.10%) Onboarding
3 16 (8.08%) Data Centre
4 13 (6.57%) CMDB
5 9 (4.55%) Operational Technology
5 9 (4.55%) Video Conferencing
6 5 (2.53%) Data Protection Act
6 5 (2.53%) iSeries
6 5 (2.53%) Replication
6 5 (2.53%) Security Posture
7 4 (2.02%) Cloud Native
7 4 (2.02%) Self-Motivation
8 2 (1.01%) Clustering
8 2 (1.01%) Cyber Threat
8 2 (1.01%) Industry 4.0
8 2 (1.01%) IoT
8 2 (1.01%) SCADA
9 1 (0.51%) EMV
9 1 (0.51%) Mainframe
9 1 (0.51%) Public Cloud
Operating Systems
1 35 (17.68%) Windows
2 13 (6.57%) Windows Server
3 9 (4.55%) Windows Server 2008
4 8 (4.04%) Linux
5 7 (3.54%) Unix
6 4 (2.02%) Mac OS
6 4 (2.02%) Solaris
6 4 (2.02%) Windows 10
6 4 (2.02%) Windows Server 2003
7 3 (1.52%) HPUX
8 2 (1.01%) Apple iOS
9 1 (0.51%) Android
9 1 (0.51%) Windows Server 2016
Processes & Methodologies
1 102 (51.52%) ITIL
2 76 (38.38%) Incident Management
3 67 (33.84%) ITSM
4 56 (28.28%) Service Management
5 55 (27.78%) Problem-Solving
6 49 (24.75%) Continuous Improvement
7 41 (20.71%) Change Management
8 39 (19.70%) Customer Service
8 39 (19.70%) Root Cause Analysis
8 39 (19.70%) Service Delivery
8 39 (19.70%) Stakeholder Management
9 33 (16.67%) Cybersecurity
10 28 (14.14%) Asset Management
11 26 (13.13%) Data Analysis
12 25 (12.63%) Task Automation
12 25 (12.63%) Validation
13 23 (11.62%) High Availability
13 23 (11.62%) Technical Leadership
14 22 (11.11%) Coaching
15 21 (10.61%) Stakeholder Engagement
Programming Languages
1 23 (11.62%) JavaScript
2 22 (11.11%) SQL
3 18 (9.09%) PowerShell
4 6 (3.03%) Python
5 5 (2.53%) Bash
6 3 (1.52%) Shell Script
7 2 (1.01%) C#
7 2 (1.01%) Java
7 2 (1.01%) VBA
8 1 (0.51%) Bicep
8 1 (0.51%) T-SQL
Qualifications
1 22 (11.11%) Degree
2 17 (8.59%) Azure Certification
3 16 (8.08%) CCNP
3 16 (8.08%) Cisco Certification
3 16 (8.08%) ITIL Certification
4 13 (6.57%) Master's Degree
5 12 (6.06%) AWS Certification
6 11 (5.56%) AWS Certified Solutions Architect
7 10 (5.05%) Security Cleared
8 9 (4.55%) PMI Certification
8 9 (4.55%) PMP
8 9 (4.55%) SC Cleared
9 8 (4.04%) Computer Science Degree
10 7 (3.54%) Microsoft Certification
11 6 (3.03%) ITIL Foundation Certificate
12 4 (2.02%) DV Cleared
13 2 (1.01%) A+ Certification
13 2 (1.01%) CISMP
13 2 (1.01%) CISSP
13 2 (1.01%) SAP Certification
Quality Assurance & Compliance
1 36 (18.18%) SLA
2 28 (14.14%) QA
3 13 (6.57%) NIST
4 10 (5.05%) Cyber Essentials
5 7 (3.54%) GDPR
5 7 (3.54%) ISO/IEC 27001
6 5 (2.53%) PCI DSS
7 4 (2.02%) Cyber Essentials PLUS
7 4 (2.02%) Sarbanes-Oxley
8 3 (1.52%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
9 1 (0.51%) COBIT
9 1 (0.51%) Data Quality
9 1 (0.51%) PMO
System Software
1 21 (10.61%) Active Directory
2 11 (5.56%) VMware Infrastructure
3 9 (4.55%) Virtual Desktop
4 4 (2.02%) BitLocker
5 3 (1.52%) Firmware
6 2 (1.01%) VMware ESXi
6 2 (1.01%) VMware NSX
7 1 (0.51%) Docker
7 1 (0.51%) Hyper-V
Systems Management
1 9 (4.55%) Nagios
1 9 (4.55%) SCCM
1 9 (4.55%) ZABBIX
2 7 (3.54%) Microsoft Intune
3 3 (1.52%) Jamf Pro
3 3 (1.52%) Kubernetes
4 2 (1.01%) Argo
4 2 (1.01%) Dell DRAC
4 2 (1.01%) Istio
4 2 (1.01%) vCenter Server
4 2 (1.01%) VxRail
5 1 (0.51%) Control-M
5 1 (0.51%) Grafana
5 1 (0.51%) Kibana
5 1 (0.51%) Prometheus
5 1 (0.51%) Terraform
Vendors
1 55 (27.78%) Microsoft
2 38 (19.19%) Cisco
3 37 (18.69%) ServiceNow
4 30 (15.15%) SolarWinds
5 17 (8.59%) VMware
6 16 (8.08%) CheckPoint
6 16 (8.08%) Meraki
6 16 (8.08%) Palo Alto
7 11 (5.56%) Citrix
8 10 (5.05%) BMC
9 9 (4.55%) Darktrace
9 9 (4.55%) Fortinet
9 9 (4.55%) Google
9 9 (4.55%) Proofpoint
9 9 (4.55%) Red Hat
9 9 (4.55%) Tanium
9 9 (4.55%) Trend Micro
10 8 (4.04%) Oracle
11 5 (2.53%) Dell
11 5 (2.53%) SAP