Service Management Jobs in the UK excluding London

Service Management
UK > UK excluding London

The table below provides summary statistics for permanent job vacancies advertised in the UK excluding London requiring Service Management skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Service Management over the 6 months leading up to 26 July 2024, comparing them to the same period in the previous two years.

6 months to
26 Jul 2024
Same period 2023 Same period 2022
Rank 132 116 155
Rank change year-on-year -16 +39 +6
Permanent jobs citing Service Management 1,275 1,388 1,849
As % of all permanent jobs advertised in the UK excluding London 1.95% 2.88% 2.36%
As % of the Processes & Methodologies category 2.45% 3.02% 2.47%
Number of salaries quoted 812 804 1,266
10th Percentile £25,750 £26,575 £25,750
25th Percentile £31,250 £33,250 £35,000
Median annual salary (50th Percentile) £45,000 £50,000 £49,000
Median % change year-on-year -10.00% +2.04% +6.52%
75th Percentile £60,000 £66,259 £62,500
90th Percentile £67,968 £77,500 £73,750
UK median annual salary £50,000 £55,000 £53,000
% change year-on-year -9.09% +3.77% -1.85%

All Process and Methodology Skills
UK excluding London

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the UK excluding London.

Permanent vacancies with a requirement for process or methodology skills 51,975 45,995 74,754
As % of all permanent jobs advertised in the UK excluding London 79.63% 95.53% 95.46%
Number of salaries quoted 33,355 26,900 43,045
10th Percentile £28,371 £30,500 £30,076
25th Percentile £37,500 £40,000 £39,000
Median annual salary (50th Percentile) £50,000 £55,000 £52,500
Median % change year-on-year -9.09% +4.76% +6.06%
75th Percentile £65,000 £69,500 £67,500
90th Percentile £80,000 £82,050 £81,250
UK median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - +9.09%

Service Management
Job Vacancy Trend in the UK excluding London

Job postings citing Service Management as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Service Management in the UK excluding London

Service Management
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Service Management in the UK excluding London.

Salary trend for Service Management in the UK excluding London

Service Management
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Service Management in the UK excluding London over the 6 months to 26 July 2024.

Salary histogram for Service Management in the UK excluding London

Service Management
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the UK excluding London region over the 6 months to 26 July 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North of England +8 374 £44,637 -0.81% 61
South East -17 279 £49,463 -5.79% 35
Midlands -31 247 £40,000 -27.27% 25
North West +16 196 £45,000 -5.26% 36
South West +23 188 £45,979 -3.20% 31
West Midlands -21 158 £48,095 -14.88% 17
Yorkshire +1 126 £44,637 +5.03% 16
East Midlands -20 87 £32,500 -3.70% 8
Scotland -55 75 £48,000 -20.00% 6
East of England -15 73 £45,000 -3.23% 17
North East +5 52 £42,750 -1.16% 11
Wales -11 21 £46,604 +14.29% 11
Northern Ireland +29 20 £30,000 -26.38% 9
Service Management
UK

Service Management
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 82 (6.43%) Microsoft Exchange
2 73 (5.73%) SharePoint
3 38 (2.98%) Confluence
4 21 (1.65%) SAS
5 12 (0.94%) WebLogic
6 6 (0.47%) CMS
7 4 (0.31%) ArcGIS
8 3 (0.24%) SharePoint 2010
8 3 (0.24%) SharePoint 2013
9 2 (0.16%) Skype for Business
10 1 (0.078%) Appian
10 1 (0.078%) Exchange Server 2010
10 1 (0.078%) IIS
10 1 (0.078%) Moodle
Applications
1 118 (9.25%) Microsoft Office
2 57 (4.47%) Microsoft Excel
3 25 (1.96%) Microsoft PowerPoint
4 23 (1.80%) MS Visio
5 11 (0.86%) Microsoft Project
6 4 (0.31%) Trello
7 3 (0.24%) Chatbot
8 1 (0.078%) 1Password
8 1 (0.078%) Spreadsheet
Business Applications
1 37 (2.90%) Remedy ITSM
2 15 (1.18%) Dynamics CRM
3 11 (0.86%) NEC Housing
4 5 (0.39%) Dynamics NAV
5 4 (0.31%) Maximo
5 4 (0.31%) SAP IS-U
5 4 (0.31%) Unit4 Business World
6 3 (0.24%) NetSuite
7 2 (0.16%) Oracle EBS
7 2 (0.16%) Shopify
8 1 (0.078%) Dynamics GP
8 1 (0.078%) Primavera
8 1 (0.078%) SAP S/4HANA
Cloud Services
1 263 (20.63%) Microsoft 365
2 201 (15.76%) Azure
3 69 (5.41%) Entra ID
4 62 (4.86%) AWS
5 40 (3.14%) Dynamics 365
6 35 (2.75%) Power Platform
7 30 (2.35%) SaaS
8 21 (1.65%) OneDrive
9 18 (1.41%) PowerApps
10 16 (1.25%) Azure Monitor
10 16 (1.25%) Azure Storage
10 16 (1.25%) Power Automate
11 14 (1.10%) Google Workspace
12 13 (1.02%) IaaS
13 12 (0.94%) Cloud Computing
13 12 (0.94%) Microsoft Copilot
14 11 (0.86%) Azure DevOps
14 11 (0.86%) Nutanix
14 11 (0.86%) ShareGate
15 9 (0.71%) WhatsApp
Communications & Networking
1 88 (6.90%) Firewall
2 77 (6.04%) DNS
3 63 (4.94%) DHCP
4 62 (4.86%) WAN
5 54 (4.24%) LAN
6 50 (3.92%) VPN
7 37 (2.90%) TCP/IP
8 26 (2.04%) Wireless
8 26 (2.04%) WLAN
9 21 (1.65%) Wi-Fi
10 18 (1.41%) SAN
11 15 (1.18%) ADSL
11 15 (1.18%) SD-WAN
12 14 (1.10%) Network Security
13 12 (0.94%) Internet
14 11 (0.86%) VoIP
15 10 (0.78%) VLAN
16 8 (0.63%) MPLS
16 8 (0.63%) Remote Desktop
17 7 (0.55%) Fibre Channel
Database & Business Intelligence
1 32 (2.51%) Power BI
2 22 (1.73%) SQL Server
3 20 (1.57%) MySQL
4 18 (1.41%) Amazon RDS
5 13 (1.02%) Elasticsearch
6 11 (0.86%) Relational Database
7 7 (0.55%) RDBMS
8 4 (0.31%) Geospatial Data
9 3 (0.24%) GIS
9 3 (0.24%) Oracle Database
9 3 (0.24%) SQL Server Integration Services
10 2 (0.16%) Azure SQL Database
10 2 (0.16%) BusinessObjects
10 2 (0.16%) Crystal Reports
10 2 (0.16%) Data Mining
10 2 (0.16%) Data Warehouse
10 2 (0.16%) DTS
10 2 (0.16%) MariaDB
10 2 (0.16%) Oracle Database 12c
10 2 (0.16%) SQL Server Reporting Services
Development Applications
1 65 (5.10%) JIRA
2 16 (1.25%) GitLab
3 15 (1.18%) MSI
4 13 (1.02%) AdminStudio
4 13 (1.02%) Artifactory
4 13 (1.02%) InstallShield
5 7 (0.55%) Git
6 3 (0.24%) Axure RP
7 2 (0.16%) Bitbucket
8 1 (0.078%) Postman
General
1 536 (42.04%) Social Skills
2 269 (21.10%) Finance
3 212 (16.63%) Analytical Skills
4 132 (10.35%) Public Sector
5 96 (7.53%) Inclusion and Diversity
6 90 (7.06%) Presentation Skills
7 66 (5.18%) Law
8 60 (4.71%) Retail
9 58 (4.55%) Organisational Skills
10 54 (4.24%) Billing
11 50 (3.92%) Local Government
12 42 (3.29%) Manufacturing
13 38 (2.98%) Legal
13 38 (2.98%) Telecoms
14 33 (2.59%) Police
15 27 (2.12%) Influencing Skills
16 24 (1.88%) Back Office
17 18 (1.41%) Pharmaceutical
18 13 (1.02%) Marketing
19 12 (0.94%) Aerospace
Job Titles
1 149 (11.69%) Analyst
2 145 (11.37%) Service Manager
3 107 (8.39%) IT Manager
4 100 (7.84%) Architect
5 99 (7.76%) Lead
6 96 (7.53%) Senior
7 90 (7.06%) IT Support
8 63 (4.94%) Infrastructure Engineer
9 58 (4.55%) IT Services Manager
10 56 (4.39%) Support Analyst
11 53 (4.16%) Team Leader
12 49 (3.84%) IT Analyst
13 42 (3.29%) Developer
13 42 (3.29%) Support Engineer
14 39 (3.06%) IT Technician
14 39 (3.06%) Senior Manager
15 38 (2.98%) Consultant
15 38 (2.98%) Delivery Manager
15 38 (2.98%) Service Architect
15 38 (2.98%) Support Technician
Libraries, Frameworks & Software Standards
1 37 (2.90%) HTML
2 36 (2.82%) CSS
3 32 (2.51%) Web Services
4 28 (2.20%) AngularJS
5 23 (1.80%) Twitter Bootstrap
6 16 (1.25%) ARM Templates
7 12 (0.94%) J2EE
7 12 (0.94%) Java EE
7 12 (0.94%) Spring
8 11 (0.86%) REST
8 11 (0.86%) XML
9 7 (0.55%) .NET
9 7 (0.55%) Ajax
9 7 (0.55%) EDI
10 6 (0.47%) Middleware
10 6 (0.47%) RESTful
11 5 (0.39%) LDAP
11 5 (0.39%) NETCONF
11 5 (0.39%) SOAP
12 4 (0.31%) React
Miscellaneous
1 108 (8.47%) Management Information System
2 85 (6.67%) Self-Motivation
3 62 (4.86%) Driving Licence
4 55 (4.31%) CMDB
5 45 (3.53%) Data Centre
6 37 (2.90%) NHS
7 34 (2.67%) Product Ownership
8 30 (2.35%) Housing Association
9 27 (2.12%) Hybrid Cloud
10 21 (1.65%) Legacy Systems
10 21 (1.65%) Onboarding
10 21 (1.65%) Public Cloud
11 20 (1.57%) Clustering
11 20 (1.57%) Operational Technology
12 18 (1.41%) PKI
13 17 (1.33%) Enterprise Software
14 13 (1.02%) Shadow IT
15 12 (0.94%) IoT
16 11 (0.86%) Cloud Native
16 11 (0.86%) Replication
Operating Systems
1 295 (23.14%) Windows
2 122 (9.57%) Windows Server
3 115 (9.02%) Windows 10
4 71 (5.57%) Linux
5 47 (3.69%) Windows Server 2019
6 45 (3.53%) Windows Server 2016
7 35 (2.75%) Apple iOS
8 33 (2.59%) Android
9 27 (2.12%) Windows 7
10 21 (1.65%) Mac OS
11 17 (1.33%) Windows Server 2012
12 16 (1.25%) Unix
13 10 (0.78%) CentOS
14 9 (0.71%) Windows NT
15 7 (0.55%) Windows Server 2008
16 6 (0.47%) Red Hat Enterprise Linux
17 4 (0.31%) Rocky
18 3 (0.24%) Amazon Linux
18 3 (0.24%) Mac OS X
19 2 (0.16%) Windows Server 2003
Processes & Methodologies
1 693 (54.35%) ITIL
2 534 (41.88%) ITSM
3 336 (26.35%) Problem-Solving
4 286 (22.43%) Service Delivery
5 267 (20.94%) Customer Service
6 209 (16.39%) Continuous Improvement
7 199 (15.61%) Change Management
8 170 (13.33%) Project Management
9 159 (12.47%) Coaching
10 157 (12.31%) Agile
11 153 (12.00%) Problem Management
12 151 (11.84%) Incident Management
13 133 (10.43%) Stakeholder Management
14 121 (9.49%) Mentoring
15 112 (8.78%) Actionable Insight
16 102 (8.00%) Configuration Management
17 87 (6.82%) Business Development
18 83 (6.51%) User Experience
19 78 (6.12%) DevOps
20 77 (6.04%) Infrastructure Engineering
Programming Languages
1 77 (6.04%) SQL
2 68 (5.33%) PowerShell
3 44 (3.45%) C#
4 31 (2.43%) JavaScript
5 29 (2.27%) VB
6 25 (1.96%) Java
7 16 (1.25%) Bicep
7 16 (1.25%) VBScript
8 12 (0.94%) Shell Script
9 11 (0.86%) Bash
10 9 (0.71%) Swift
11 8 (0.63%) Python
12 4 (0.31%) ABAP
12 4 (0.31%) C
12 4 (0.31%) TypeScript
13 2 (0.16%) C++
13 2 (0.16%) PL/SQL
14 1 (0.078%) T-SQL
14 1 (0.078%) VB.NET
Qualifications
1 243 (19.06%) Security Cleared
2 221 (17.33%) Degree
3 203 (15.92%) SC Cleared
4 68 (5.33%) DV Cleared
5 48 (3.76%) ACCA
6 47 (3.69%) ITIL Foundation Certificate
7 42 (3.29%) ITIL Certification
7 42 (3.29%) Microsoft Certification
8 25 (1.96%) PMI Certification
9 24 (1.88%) DBS Check
10 23 (1.80%) A+ Certification
11 19 (1.49%) CCNA
11 19 (1.49%) Cisco Certification
11 19 (1.49%) PMP
12 17 (1.33%) Computer Science Degree
13 13 (1.02%) BPSS Clearance
14 12 (0.94%) APMG
15 11 (0.86%) Master's Degree
16 10 (0.78%) MCSE
17 9 (0.71%) CCNP
Quality Assurance & Compliance
1 177 (13.88%) SLA
2 52 (4.08%) QA
3 48 (3.76%) GAAP
3 48 (3.76%) IFRS
4 38 (2.98%) GDPR
4 38 (2.98%) ISO/IEC 27001
5 29 (2.27%) COBIT
6 24 (1.88%) Sarbanes-Oxley
7 21 (1.65%) Accessibility
7 21 (1.65%) Cyber Essentials
8 13 (1.02%) Data Quality
8 13 (1.02%) ISO/IEC 20000
9 11 (0.86%) HIPAA
9 11 (0.86%) PCI DSS
10 5 (0.39%) ISO 9001
11 4 (0.31%) ISO 14001
11 4 (0.31%) ISO 22301
11 4 (0.31%) NIST
12 3 (0.24%) GRC
12 3 (0.24%) ISO 14000
System Software
1 288 (22.59%) Active Directory
2 64 (5.02%) VMware Infrastructure
3 24 (1.88%) Hyper-V
4 18 (1.41%) Virtual Desktop
5 17 (1.33%) Virtual Machines
5 17 (1.33%) VMware ESXi
6 15 (1.18%) Microsoft App-V
7 11 (0.86%) vSphere
8 10 (0.78%) Firmware
9 9 (0.71%) Terminal Services
10 8 (0.63%) Docker
10 8 (0.63%) XenDesktop
11 7 (0.55%) IAG
12 5 (0.39%) VMware Workstation
13 2 (0.16%) Virtual Servers
14 1 (0.078%) XenApp
Systems Management
1 102 (8.00%) SCCM
2 63 (4.94%) Microsoft Intune
3 45 (3.53%) WSUS
4 29 (2.27%) Active Directory Federation Services
4 29 (2.27%) OpenView
5 28 (2.20%) Ansible
5 28 (2.20%) SCOM
6 26 (2.04%) Kubernetes
7 21 (1.65%) Terraform
8 20 (1.57%) Single Sign-On
9 13 (1.02%) Failover Clustering
10 12 (0.94%) OpenSSO
11 11 (0.86%) EMC NetWorker
12 9 (0.71%) Nagios
12 9 (0.71%) Sysprep
12 9 (0.71%) vCenter Server
13 7 (0.55%) Microsoft Clustering
14 5 (0.39%) Jamf Pro
15 4 (0.31%) Autotask
15 4 (0.31%) ServiceCenter
Vendors
1 418 (32.78%) Microsoft
2 196 (15.37%) ServiceNow
3 91 (7.14%) VMware
4 56 (4.39%) Remedy
5 49 (3.84%) CA
6 44 (3.45%) HP
7 40 (3.14%) Cisco
8 38 (2.98%) Citrix
9 35 (2.75%) BMC
10 27 (2.12%) Google
11 24 (1.88%) Oracle
12 23 (1.80%) Salesforce
13 22 (1.73%) SolarWinds
14 21 (1.65%) Apple
15 18 (1.41%) Snow
16 16 (1.25%) Meraki
16 16 (1.25%) SAP
17 15 (1.18%) Dell
18 13 (1.02%) Autodesk
19 12 (0.94%) EMC