Service Management Jobs in the UK excluding London

Service Management
UK > UK excluding London

The table below provides summary statistics for permanent job vacancies advertised in the UK excluding London requiring Service Management skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Service Management over the 6 months leading up to 31 May 2025, comparing them to the same period in the previous two years.

6 months to
31 May 2025
Same period 2024 Same period 2023
Rank 201 148 123
Rank change year-on-year -53 -25 +26
Permanent jobs citing Service Management 589 1,394 1,615
As % of all permanent jobs advertised in the UK excluding London 1.48% 1.86% 2.82%
As % of the Processes & Methodologies category 1.60% 2.26% 2.95%
Number of salaries quoted 294 972 932
10th Percentile £29,225 £25,000 £28,000
25th Percentile £34,027 £31,250 £32,500
Median annual salary (50th Percentile) £48,500 £45,000 £50,000
Median % change year-on-year +7.78% -10.00% +5.26%
75th Percentile £60,886 £61,250 £62,500
90th Percentile £72,500 £68,750 £75,000
UK median annual salary £55,000 £50,000 £55,000
% change year-on-year +10.00% -9.09% +4.76%

All Process and Methodology Skills
UK excluding London

Service Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in the UK excluding London.

Permanent vacancies with a requirement for process or methodology skills 36,721 61,614 54,758
As % of all permanent jobs advertised in the UK excluding London 92.53% 82.28% 95.52%
Number of salaries quoted 17,560 42,296 28,644
10th Percentile £26,250 £27,250 £30,500
25th Percentile £36,250 £36,250 £40,000
Median annual salary (50th Percentile) £51,564 £50,000 £55,000
Median % change year-on-year +3.13% -9.09% +4.76%
75th Percentile £65,000 £65,000 £70,000
90th Percentile £77,500 £77,500 £82,500
UK median annual salary £57,000 £55,000 £60,899
% change year-on-year +3.64% -9.69% +1.50%

Service Management
Job Vacancy Trend in the UK excluding London

Job postings citing Service Management as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Service Management in the UK excluding London

Service Management
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Service Management in the UK excluding London.

Salary trend for Service Management in the UK excluding London

Service Management
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Service Management in the UK excluding London over the 6 months to 31 May 2025.

Salary histogram for Service Management in the UK excluding London

Service Management
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the UK excluding London region over the 6 months to 31 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South East +1 205 £53,750 +2.38% 113
North of England -123 120 £45,000 +1.64% 105
South West +56 102 £56,373 +18.68% 52
North West -88 92 £52,500 +16.67% 62
Midlands -82 67 £47,500 +31.94% 73
East of England +14 46 £40,000 +10.34% 33
West Midlands -45 43 £51,800 +3.60% 50
Scotland +71 30 £73,750 +41.15% 22
East Midlands -27 24 £32,250 +13.16% 23
Yorkshire -55 21 £38,500 -13.04% 30
Northern Ireland +38 12 £52,500 +75.00% 6
Wales +25 9 £38,094 -18.26% 11
North East 0 7 £40,000 -5.67% 14
Service Management
UK

Service Management
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 75 (12.73%) Oracle Application Server
2 54 (9.17%) SharePoint
3 18 (3.06%) IIS
4 9 (1.53%) Microsoft Exchange
5 5 (0.85%) Apache
5 5 (0.85%) Confluence
6 3 (0.51%) nginx
7 1 (0.17%) CICS
7 1 (0.17%) OpenStack
Applications
1 40 (6.79%) Microsoft Office
2 10 (1.70%) Microsoft Excel
3 7 (1.19%) Microsoft PowerPoint
3 7 (1.19%) MS Visio
4 3 (0.51%) Microsoft Project
5 1 (0.17%) Weka
Business Applications
1 16 (2.72%) OpenText VIM for SAP
1 16 (2.72%) SAP FI
2 9 (1.53%) Remedy ITSM
3 5 (0.85%) Dynamics CRM
3 5 (0.85%) PeopleSoft Financials
4 2 (0.34%) Dynamics AX
4 2 (0.34%) Infor M3
5 1 (0.17%) iTrent
5 1 (0.17%) Oracle ERP
5 1 (0.17%) Unit4 Business World
Cloud Services
1 148 (25.13%) Azure
2 100 (16.98%) Microsoft 365
3 77 (13.07%) AWS
4 56 (9.51%) Power Platform
5 51 (8.66%) SaaS
6 44 (7.47%) Power Automate
7 34 (5.77%) Entra ID
8 30 (5.09%) PowerApps
9 29 (4.92%) Azure Monitor
9 29 (4.92%) IaaS
10 26 (4.41%) PaaS
11 19 (3.23%) Azure ExpressRoute
12 16 (2.72%) Azure DevOps
13 14 (2.38%) Azure AI
13 14 (2.38%) Azure Key Vault
13 14 (2.38%) Azure Service Bus
13 14 (2.38%) GCP
14 7 (1.19%) Nutanix
15 6 (1.02%) Azure Sentinel
15 6 (1.02%) OneDrive
Communications & Networking
1 41 (6.96%) Firewall
2 37 (6.28%) DNS
3 29 (4.92%) WAN
4 27 (4.58%) VPN
5 24 (4.07%) SD-WAN
6 15 (2.55%) Remote Desktop
7 14 (2.38%) VLAN
8 12 (2.04%) TCP/IP
9 11 (1.87%) Wi-Fi
10 9 (1.53%) LAN
11 7 (1.19%) Cisco IOS
11 7 (1.19%) Wireless
12 6 (1.02%) Network Security
13 4 (0.68%) DHCP
13 4 (0.68%) HTTP
13 4 (0.68%) SSH
13 4 (0.68%) VoIP
14 3 (0.51%) Internet
14 3 (0.51%) MPLS
14 3 (0.51%) SAN
Database & Business Intelligence
1 83 (14.09%) Data Warehouse
2 75 (12.73%) Enterprise Data Warehouse
2 75 (12.73%) Oracle Reports
3 51 (8.66%) Power BI
4 40 (6.79%) Data Lake
5 26 (4.41%) Big Data
5 26 (4.41%) Tableau
6 25 (4.24%) SQL Server
7 14 (2.38%) MySQL
8 6 (1.02%) Relational Database
9 4 (0.68%) SQL Server Integration Services
10 3 (0.51%) Amazon RDS
10 3 (0.51%) Azure SQL Database
10 3 (0.51%) BusinessObjects
10 3 (0.51%) GIS
10 3 (0.51%) MariaDB
11 2 (0.34%) Data Mining
11 2 (0.34%) Oracle Database
11 2 (0.34%) SQL Server Analysis Services
Development Applications
1 52 (8.83%) JIRA
2 21 (3.57%) Git
General
1 308 (52.29%) Social Skills
2 197 (33.45%) Finance
3 138 (23.43%) Analytical Skills
4 91 (15.45%) Law
5 80 (13.58%) Organisational Skills
6 77 (13.07%) Military
7 32 (5.43%) Retail
8 26 (4.41%) Legal
9 20 (3.40%) Manufacturing
10 17 (2.89%) Inclusion and Diversity
10 17 (2.89%) Marketing
11 15 (2.55%) Public Sector
12 14 (2.38%) Banking
13 13 (2.21%) Local Government
14 8 (1.36%) Welsh Language
15 7 (1.19%) Automotive
15 7 (1.19%) Private Banking
16 5 (0.85%) Back Office
17 4 (0.68%) Police
18 3 (0.51%) Telecoms
Job Titles
1 98 (16.64%) Analyst
2 84 (14.26%) Lead
3 50 (8.49%) Service Manager
4 46 (7.81%) Senior
5 44 (7.47%) IT Manager
5 44 (7.47%) Service Analyst
6 29 (4.92%) Support Analyst
7 27 (4.58%) IT Analyst
8 25 (4.24%) Database Engineer
9 23 (3.90%) Administrator
10 22 (3.74%) Financial Analyst
11 21 (3.57%) Senior Analyst
12 19 (3.23%) IT Services Manager
13 18 (3.06%) Architect
13 18 (3.06%) IT Support
14 17 (2.89%) Product Manager
14 17 (2.89%) Team Leader
15 16 (2.72%) Applications Support
15 16 (2.72%) Senior Financial Analyst
15 16 (2.72%) Service Desk Manager
Libraries, Frameworks & Software Standards
1 15 (2.55%) .NET
2 13 (2.21%) Hugging Face
2 13 (2.21%) LangChain
2 13 (2.21%) PyTorch
2 13 (2.21%) TensorFlow
3 8 (1.36%) Web Services
4 6 (1.02%) REST
4 6 (1.02%) XML
5 5 (0.85%) JSON
5 5 (0.85%) LDAP
5 5 (0.85%) React
5 5 (0.85%) SOAP
6 3 (0.51%) AngularJS
6 3 (0.51%) ARM Templates
6 3 (0.51%) CSS
6 3 (0.51%) HTML
6 3 (0.51%) Node.js
7 2 (0.34%) Elastic Stack
7 2 (0.34%) Leaflet
7 2 (0.34%) SailPoint
Miscellaneous
1 47 (7.98%) Management Information System
2 38 (6.45%) Product Ownership
3 25 (4.24%) Data Centre
4 19 (3.23%) CMDB
5 17 (2.89%) Client/Server
5 17 (2.89%) FMCG
5 17 (2.89%) PMI
6 14 (2.38%) IoT
6 14 (2.38%) NHS
7 13 (2.21%) Self-Motivation
8 11 (1.87%) Private Cloud
9 10 (1.70%) Data Structures
9 10 (1.70%) Onboarding
10 8 (1.36%) Driving Licence
11 7 (1.19%) Fibre Optics
12 6 (1.02%) Enterprise Software
13 5 (0.85%) Blackberry
14 4 (0.68%) Mainframe
14 4 (0.68%) Mobile App
14 4 (0.68%) Video Conferencing
Operating Systems
1 94 (15.96%) Windows
2 31 (5.26%) Windows Server
3 20 (3.40%) Windows 10
4 18 (3.06%) Linux
5 8 (1.36%) Windows Server 2019
6 7 (1.19%) Android
6 7 (1.19%) Apple iOS
7 6 (1.02%) Windows Server 2012
8 5 (0.85%) Windows Server 2016
9 4 (0.68%) Unix
10 3 (0.51%) Mac OS X
11 2 (0.34%) Red Hat Enterprise Linux
11 2 (0.34%) VMS
12 1 (0.17%) Windows 8
Processes & Methodologies
1 371 (62.99%) ITIL
2 244 (41.43%) ITSM
3 192 (32.60%) Agile
4 148 (25.13%) Problem-Solving
5 146 (24.79%) DevOps
6 137 (23.26%) Continuous Improvement
7 135 (22.92%) Analytics
8 125 (21.22%) Service Delivery
9 119 (20.20%) Data Management
10 117 (19.86%) Data Integration
11 112 (19.02%) Customer Experience
11 112 (19.02%) Customer Service
12 105 (17.83%) Project Management
13 91 (15.45%) Stakeholder Management
14 87 (14.77%) Business Analysis
15 81 (13.75%) Data Modelling
16 75 (12.73%) Change Management
17 71 (12.05%) Roadmaps
18 67 (11.38%) Computer Science
19 64 (10.87%) Mentoring
Programming Languages
1 44 (7.47%) PowerShell
2 43 (7.30%) SQL
3 23 (3.90%) Python
4 15 (2.55%) Bicep
5 13 (2.21%) JavaScript
6 6 (1.02%) C#
7 3 (0.51%) Bash
7 3 (0.51%) RPG
7 3 (0.51%) TypeScript
8 2 (0.34%) Perl
8 2 (0.34%) R
Qualifications
1 116 (19.69%) Degree
2 103 (17.49%) DBS Check
3 52 (8.83%) Microsoft Certification
4 39 (6.62%) Azure Certification
5 36 (6.11%) ITIL Certification
6 32 (5.43%) Security Cleared
7 31 (5.26%) Computer Science Degree
8 19 (3.23%) PMI Certification
9 17 (2.89%) DV Cleared
9 17 (2.89%) Master's Degree
10 16 (2.72%) A+ Certification
11 14 (2.38%) SC Cleared
12 12 (2.04%) ITIL Foundation Certificate
13 11 (1.87%) Network+ Certification
14 9 (1.53%) CISSP
14 9 (1.53%) MCITP
15 8 (1.36%) CISM
15 8 (1.36%) MCSA
15 8 (1.36%) MCSE
16 7 (1.19%) NVQ Level 3
Quality Assurance & Compliance
1 50 (8.49%) SLA
2 28 (4.75%) Data Quality
3 14 (2.38%) QA
4 12 (2.04%) ISO/IEC 27001
5 11 (1.87%) GDPR
6 9 (1.53%) COBIT
7 7 (1.19%) Accessibility
8 6 (1.02%) ISO/IEC 20000
8 6 (1.02%) Sarbanes-Oxley
9 5 (0.85%) NIST
9 5 (0.85%) PCI DSS
10 4 (0.68%) ITGC
11 3 (0.51%) Cyber Essentials
12 2 (0.34%) NCSC
13 1 (0.17%) COSHH
13 1 (0.17%) Government Security Classifications
13 1 (0.17%) GRC
13 1 (0.17%) PMO
System Software
1 60 (10.19%) Active Directory
2 22 (3.74%) Virtual Machines
3 18 (3.06%) VMware Infrastructure
4 15 (2.55%) Virtual Desktop
5 5 (0.85%) VMware ESXi
5 5 (0.85%) VMware NSX
6 4 (0.68%) Firmware
6 4 (0.68%) vSphere
7 3 (0.51%) Hyper-V
8 1 (0.17%) BitLocker
8 1 (0.17%) Docker
8 1 (0.17%) NFS
8 1 (0.17%) vCloud
Systems Management
1 19 (3.23%) Single Sign-On
2 17 (2.89%) Microsoft Intune
3 15 (2.55%) Prometheus
4 13 (2.21%) Grafana
5 8 (1.36%) Terraform
6 7 (1.19%) Ansible
7 6 (1.02%) vCenter Server
8 5 (0.85%) ZABBIX
9 4 (0.68%) SCCM
10 3 (0.51%) Kubernetes
10 3 (0.51%) NetBackup
10 3 (0.51%) Progress Chef
10 3 (0.51%) Puppet
10 3 (0.51%) SCOM
11 2 (0.34%) Autotask
11 2 (0.34%) SmoothWall
12 1 (0.17%) Avamar
12 1 (0.17%) PowerCLI
12 1 (0.17%) vRealize
12 1 (0.17%) VxRail
Vendors
1 207 (35.14%) Microsoft
2 102 (17.32%) ServiceNow
3 101 (17.15%) Oracle
4 30 (5.09%) Cisco
5 24 (4.07%) VMware
6 18 (3.06%) SAP
7 15 (2.55%) Meraki
8 14 (2.38%) Databricks
9 13 (2.21%) OpenAI
9 13 (2.21%) SolarWinds
10 10 (1.70%) Apple
10 10 (1.70%) Intapp
10 10 (1.70%) Workday
10 10 (1.70%) Zscaler
11 9 (1.53%) Remedy
12 8 (1.36%) Citrix
13 7 (1.19%) Avaloq
13 7 (1.19%) BMC
13 7 (1.19%) Juniper
13 7 (1.19%) Okta