The median annual salary for a Help Desk Supervisor was £26,000 in advertised job vacancies during the 3 months to 22 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
22 Mar 2017
Same period 2016 Same period 2015
Help Desk Supervisor
UK
Rank 858 934 952
Rank change year-on-year +76 +18  
Permanent jobs requiring a Help Desk Supervisor 7 7 9
As % of all permanent IT jobs advertised in the UK 0.008% 0.007% 0.009%
As % of the Job Titles category 0.009% 0.007% 0.009%
Number of salaries quoted 5 7 9
Median salary £26,000 £32,500 £29,000
Median salary % change year-on-year -20.00% +12.06%  
90% offered a salary of more than £24,007 £25,500 £25,800
10% offered a salary of more than £33,000 £32,500 £30,500
UK excluding London median salary £26,000 £32,500 £29,000
% change year-on-year -20.00% +12.06%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
UK
Permanent job vacancies with a job title containing a recognized job role 80774 98602 101550
As % of all permanent IT job vacancies advertised in the UK 96.28% 96.35% 96.62%
Number of salaries quoted 66963 82534 82926
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Help Desk Supervisor
Job Vacancy Trend

The job posting trend of jobs advertised that featured Help Desk Supervisor in the job title.

Job vacancy trend for Help Desk Supervisor in the UK

Help Desk Supervisor
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Supervisor.

Salary trend for Help Desk Supervisor in the UK

Help Desk Supervisor
Salary Histogram

The salary distribution of IT jobs citing Help Desk Supervisor over the 3 months to 22 March 2017.

Salary histogram for Help Desk Supervisor in the UK

Help Desk Supervisor
Top 11 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Supervisor within the UK over the 3 months to 22 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +109 7 £26,000 -20.00%
West Midlands - 4 £25,507 -
Birmingham - 3 £24,257 -
London +66 1 - -
North West - 1 £35,000 -
East of England - 1 £26,000 -
Peterborough - 1 £26,000 -
Stoke-on-Trent - 1 £30,000 -
Cheshire - 1 £35,000 -
Staffordshire - 1 £30,000 -
Cambridgeshire - 1 £26,000 -

Help Desk Supervisor Skill Set
Top 30 Related IT Skills

For the 6 months to 22 March 2017, Help Desk Supervisor job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Help Desk Supervisor in the job title.

1 9 (81.82%) Windows
1 9 (81.82%) Microsoft
2 7 (63.64%) Active Directory
3 6 (54.55%) Citrix
3 6 (54.55%) VMware
4 5 (45.45%) VMware Infrastructure
5 4 (36.36%) Mac OS
5 4 (36.36%) Unix
5 4 (36.36%) SLA
5 4 (36.36%) ITIL
6 2 (18.18%) Windows Server
6 2 (18.18%) Analytical Skills
6 2 (18.18%) Hyper-V
6 2 (18.18%) Cisco
6 2 (18.18%) MS Excel
6 2 (18.18%) MS Exchange
6 2 (18.18%) Blackberry
7 1 (9.09%) Blackberry Enterprise Server
7 1 (9.09%) Service Delivery
7 1 (9.09%) Firewall
7 1 (9.09%) Management Information System
7 1 (9.09%) Telecoms
7 1 (9.09%) Finance
7 1 (9.09%) Clustering
7 1 (9.09%) Backup Exec
7 1 (9.09%) Microsoft Certification
7 1 (9.09%) ITIL Certification
7 1 (9.09%) SAN
7 1 (9.09%) NetApp
7 1 (9.09%) Internet

Help Desk Supervisor Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (18.18%) MS Exchange
2 1 (9.09%) Blackberry Enterprise Server
2 1 (9.09%) Skype for Business
Applications
1 2 (18.18%) MS Excel
Cloud Services
1 1 (9.09%) Microsoft Azure
1 1 (9.09%) Office 365
1 1 (9.09%) Yammer
Communications & Networking
1 1 (9.09%) DHCP
1 1 (9.09%) DNS
1 1 (9.09%) Firewall
1 1 (9.09%) Internet
1 1 (9.09%) LAN
1 1 (9.09%) PBX
1 1 (9.09%) SAN
1 1 (9.09%) Skype
1 1 (9.09%) TCP/IP
1 1 (9.09%) VPN
1 1 (9.09%) WAN
Database & Business Intelligence
1 1 (9.09%) SQL Server
General
1 1 (9.09%) Banking
1 1 (9.09%) Finance
1 1 (9.09%) Telecoms
Miscellaneous
1 2 (18.18%) Analytical Skills
1 2 (18.18%) Blackberry
2 1 (9.09%) Clustering
2 1 (9.09%) Management Information System
Operating Systems
1 9 (81.82%) Windows
2 4 (36.36%) Mac OS
2 4 (36.36%) Unix
3 2 (18.18%) Windows Server
4 1 (9.09%) Android
4 1 (9.09%) Apple iOS
4 1 (9.09%) Windows Mobile
4 1 (9.09%) Windows Server 2008
4 1 (9.09%) Windows Server 2012
Processes & Methodologies
1 4 (36.36%) ITIL
2 1 (9.09%) Asset Management
2 1 (9.09%) Continuous Improvement
2 1 (9.09%) Mobile Device Management
2 1 (9.09%) Performance Management
2 1 (9.09%) Service Delivery
2 1 (9.09%) Statistics
Programming Languages
1 1 (9.09%) SQL
Qualifications
1 1 (9.09%) Degree
1 1 (9.09%) ITIL Certification
1 1 (9.09%) MCP
1 1 (9.09%) MCSE
1 1 (9.09%) Microsoft Certification
Quality Assurance & Compliance
1 4 (36.36%) SLA
System Software
1 7 (63.64%) Active Directory
2 5 (45.45%) VMware Infrastructure
3 2 (18.18%) Hyper-V
Systems Management
1 1 (9.09%) Backup Exec
1 1 (9.09%) Microsoft Clustering
Vendors
1 9 (81.82%) Microsoft
2 6 (54.55%) Citrix
2 6 (54.55%) VMware
3 2 (18.18%) Cisco
4 1 (9.09%) Mitel
4 1 (9.09%) NetApp
4 1 (9.09%) Veeam