The following table provides summary statistics for permanent job vacancies with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 3 months to 27 June 2017 with a comparison to the same period in the previous 2 years.

Incident Management
UK
3 months to
27 Jun 2017
Same period 2016 Same period 2015
Rank 268 236 219
Rank change year-on-year -32 -17  
Permanent jobs citing Incident Management 1094 1439 1708
As % of all permanent IT jobs advertised in the UK 1.23% 1.46% 1.56%
As % of the Processes & Methodologies category 1.37% 1.64% 1.77%
Number of salaries quoted 809 1122 1296
Median salary £45,000 £42,000 £42,500
Median salary % change year-on-year +7.14% -1.17%  
90% offered a salary of more than £25,175 £25,000 £25,000
10% offered a salary of more than £75,000 £67,500 £67,500
UK excluding London median salary £40,000 £38,500 £40,000
% change year-on-year +3.89% -3.75%  

Incident Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for process and methodology skills.

Process & Methodology Skills
UK
Permanent job vacancies with a requirement for process and methodology skills 79998 87554 96376
As % of all permanent IT job vacancies advertised in the UK 89.73% 88.92% 88.08%
Number of salaries quoted 64425 73206 78779
Median salary £50,000 £50,000 £50,000
90% offered a salary of more than £32,500 £32,500 £31,500
10% offered a salary of more than £80,000 £75,000 £77,500
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

Incident Management
Job Vacancy Trend

The job posting trend of jobs advertised citing Incident Management as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Incident Management in the UK

Incident Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management.

Salary trend for Incident Management in the UK

Incident Management
Salary Histogram

The salary distribution of IT jobs citing Incident Management over the 3 months to 27 June 2017.

Salary histogram for Incident Management in the UK

Incident Management
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the UK over the 3 months to 27 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -26 1047 £45,000 +5.88% 119
London +35 468 £55,000 +10.00% 47
South East -41 169 £40,000 -15.78% 19
West Midlands -51 97 £45,000 +5.88% 12
North West -39 89 £35,000 -6.66% 9
City of London +34 79 £62,500 +11.11% 9
South West +2 72 £45,000 +50.00% 11
East of England -55 62 £49,250 +15.88% 9
Berkshire -22 50 £52,500 +5.00% 9
Hampshire +32 49 £31,825 -9.07%
Yorkshire -54 47 £28,750 -30.30% 7
Manchester -45 44 £35,000 -41.66% 4
Birmingham -51 37 £45,000 -10.00% 8
Cheshire -12 35 £36,250 +27.19% 3
Buckinghamshire +1 32 £25,000 - 1
Hertfordshire -38 30 £50,000 +17.64% 5
East Midlands -12 28 £30,000 -14.28% 1
Warwickshire +29 25 £38,250 -
Knutsford -10 25 £38,750 - 1
Reading -5 24 £58,750 +5.38% 1
Milton Keynes 0 23 £35,250 +41.00% 1
West Yorkshire -43 22 £28,750 -31.54% 6
Bedfordshire +34 18 £50,000 +27.38% 3
North East +11 17 £33,000 -12.00% 4
Coventry 0 17 £80,000 +178.26% 1
Wiltshire -1 17 £45,000 +35.33% 1
Warwick +29 16 £34,500 -
Scotland -12 16 £48,000 +19.25% 3
Wales -25 16 £31,825 +20.09% 1
Bristol -42 14 £40,000 +52.38% 3

For the 6 months to 27 June 2017, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for Incident Management.

1 981 (45.84%) ITIL
2 612 (28.60%) Finance
3 572 (26.73%) Windows
4 554 (25.89%) Problem Management
5 459 (21.45%) Service Management
6 433 (20.23%) Microsoft
7 419 (19.58%) SLA
8 395 (18.46%) Change Management
9 389 (18.18%) Service Delivery
10 349 (16.31%) Information Security
11 324 (15.14%) Active Directory
12 320 (14.95%) SQL
13 311 (14.53%) Linux
14 309 (14.44%) Management Information System
15 279 (13.04%) Analytical Skills
16 248 (11.59%) Degree
17 246 (11.50%) Cisco
18 229 (10.70%) Unix
19 217 (10.14%) Windows Server
20 208 (9.72%) Banking
21 200 (9.35%) CISSP
22 189 (8.83%) Cybersecurity
23 182 (8.50%) VMware
24 180 (8.41%) Firewall
25 178 (8.32%) Security Cleared
26 175 (8.18%) SQL Server
27 171 (7.99%) Continuous Improvement
28 168 (7.85%) Microsoft Office
29 167 (7.80%) ITSM
30 166 (7.76%) ITIL Certification

Incident Management
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 110 (5.14%) MS Exchange
2 100 (4.67%) SharePoint
3 69 (3.22%) IIS
4 37 (1.73%) Skype for Business
5 28 (1.31%) Exchange Server 2013
6 22 (1.03%) Tomcat
7 18 (0.84%) Exchange Server 2010
7 18 (0.84%) JBoss
8 17 (0.79%) Blackberry Enterprise Server
9 16 (0.75%) Confluence
9 16 (0.75%) SAS
10 15 (0.70%) BizTalk Server
11 14 (0.65%) Apache
11 14 (0.65%) Exchange Server 2007
11 14 (0.65%) WebSphere
12 10 (0.47%) CMS
13 9 (0.42%) IBM Notes
14 4 (0.19%) OpenStack
14 4 (0.19%) Oracle SOA Suite
14 4 (0.19%) WebLogic
Applications
1 168 (7.85%) Microsoft Office
2 77 (3.60%) Microsoft Excel
3 24 (1.12%) Microsoft PowerPoint
4 16 (0.75%) MS Visio
5 10 (0.47%) Microsoft Project
6 4 (0.19%) Spreadsheet
7 1 (0.047%) SPSS
Business Applications
1 26 (1.21%) Remedy ITSM
2 23 (1.07%) RiskWrite
3 15 (0.70%) SAP CO
3 15 (0.70%) SAP FI
3 15 (0.70%) SAP FI/CO
4 13 (0.61%) assyst
4 13 (0.61%) Cognos Business Intelligence
5 11 (0.51%) Dynamics CRM
6 10 (0.47%) Dynamics AX
7 8 (0.37%) SAP MM
7 8 (0.37%) SAP SD
8 6 (0.28%) Dynamics NAV
8 6 (0.28%) SAP SRM
9 5 (0.23%) SAP HR
10 4 (0.19%) SAP CRM
10 4 (0.19%) Unit4 Business World
11 3 (0.14%) Oracle EBS R12
11 3 (0.14%) SAP Oil and Gas
11 3 (0.14%) Sentinel
11 3 (0.14%) Summit
Cloud Services
1 90 (4.21%) Office 365
2 64 (2.99%) Microsoft Azure
3 49 (2.29%) Amazon AWS
4 41 (1.92%) SaaS
5 34 (1.59%) IaaS
6 29 (1.36%) PaaS
7 16 (0.75%) G Suite
8 13 (0.61%) Cloud Computing
9 12 (0.56%) Akamai
10 10 (0.47%) Amazon EC2
11 8 (0.37%) OneDrive
12 5 (0.23%) Mimecast
13 4 (0.19%) Azure Active Directory
13 4 (0.19%) Slack
14 3 (0.14%) GitHub
14 3 (0.14%) Google Cloud Platform
14 3 (0.14%) Yammer
15 2 (0.093%) Responsys
15 2 (0.093%) Trello
15 2 (0.093%) Virtual Private Cloud
Communications & Networking
1 180 (8.41%) Firewall
2 153 (7.15%) LAN
2 153 (7.15%) WAN
3 123 (5.75%) TCP/IP
4 90 (4.21%) DNS
4 90 (4.21%) Network Security
5 80 (3.74%) Intrusion Detection
6 69 (3.22%) DHCP
7 62 (2.90%) VPN
8 59 (2.76%) SAN
9 55 (2.57%) Wireless
10 53 (2.48%) Internet
11 50 (2.34%) MPLS
12 47 (2.20%) Wi-Fi
13 43 (2.01%) Skype
14 41 (1.92%) VoIP
15 32 (1.50%) BGP
15 32 (1.50%) Cisco ASA
16 29 (1.36%) IP Telephony
17 23 (1.07%) Wireshark
Database & Business Intelligence
1 175 (8.18%) SQL Server
2 39 (1.82%) SQL Server 2008
3 38 (1.78%) MySQL
3 38 (1.78%) Oracle Database
4 37 (1.73%) SQL Server Reporting Services
5 33 (1.54%) SQL Server Integration Services
6 30 (1.40%) Data Warehouse
7 22 (1.03%) Relational Database
7 22 (1.03%) SQL Server 2012
8 21 (0.98%) Oracle Reports
9 17 (0.79%) SQL Server 2014
10 16 (0.75%) Hadoop
10 16 (0.75%) SQL Server 2005
11 15 (0.70%) SAP BW
12 14 (0.65%) Apache Cassandra
12 14 (0.65%) BusinessObjects
12 14 (0.65%) NoSQL
12 14 (0.65%) PostgreSQL
13 13 (0.61%) OLAP
13 13 (0.61%) SQL Server 2016
Development Applications
1 37 (1.73%) JIRA
2 27 (1.26%) Jenkins
3 23 (1.07%) Eclipse
3 23 (1.07%) Git (software)
3 23 (1.07%) VersionOne
4 17 (0.79%) Team Foundation Server
5 11 (0.51%) TeamCity
6 9 (0.42%) SQL Server Management Studio (SSMS)
6 9 (0.42%) VSS/SourceSafe
7 7 (0.33%) JMeter
7 7 (0.33%) LoadRunner
7 7 (0.33%) LoadUI
7 7 (0.33%) Ranorex
7 7 (0.33%) Selenium
7 7 (0.33%) SoapUI
7 7 (0.33%) Subversion
8 5 (0.23%) Atlassian Bamboo
8 5 (0.23%) Oracle Forms
9 4 (0.19%) Fiddler
10 3 (0.14%) Artifactory
General
1 612 (28.60%) Finance
2 208 (9.72%) Banking
3 143 (6.68%) Telecoms
4 108 (5.05%) Retail
5 84 (3.93%) Legal
6 51 (2.38%) Investment Banking
7 37 (1.73%) Front Office
8 35 (1.64%) Law
9 31 (1.45%) Financial Institution
10 29 (1.36%) Retail Banking
11 19 (0.89%) Manufacturing
12 18 (0.84%) Advertising
13 16 (0.75%) Marketing
14 15 (0.70%) Billing
15 14 (0.65%) Publishing
16 10 (0.47%) Back Office
16 10 (0.47%) Italian Language
16 10 (0.47%) Local Government
17 9 (0.42%) Games
18 8 (0.37%) French Language
Job Titles
1 648 (30.28%) Analyst
2 215 (10.05%) Service Manager
3 214 (10.00%) Support Analyst
4 177 (8.27%) Applications Support
5 150 (7.01%) Incident Manager
6 137 (6.40%) Service Analyst
7 124 (5.79%) Security Analyst
8 109 (5.09%) Support Engineer
9 94 (4.39%) IT Manager
10 91 (4.25%) Service Desk Analyst
11 88 (4.11%) Applications Support Analyst
12 86 (4.02%) IT Support
13 82 (3.83%) IT Analyst
13 82 (3.83%) Network Engineer
14 73 (3.41%) Security Manager
15 70 (3.27%) Delivery Manager
15 70 (3.27%) Service Desk Manager
15 70 (3.27%) Services Delivery Manager
16 61 (2.85%) IT Services Manager
17 57 (2.66%) Consultant
Libraries, Frameworks & Software Standards
1 45 (2.10%) .NET
1 45 (2.10%) Middleware
2 35 (1.64%) Web Services
3 27 (1.26%) SailPoint
4 24 (1.12%) XML
5 20 (0.93%) CSS
5 20 (0.93%) HTML
6 16 (0.75%) 802.1X
7 14 (0.65%) Elastic Stack
8 12 (0.56%) FIX Protocol
9 11 (0.51%) Node.js
9 11 (0.51%) SOAP
10 9 (0.42%) ASP.NET
10 9 (0.42%) LAMP
11 8 (0.37%) .NET Framework
11 8 (0.37%) J2EE
12 7 (0.33%) COM
13 6 (0.28%) RESTful
14 5 (0.23%) Spring
14 5 (0.23%) XMPP
Miscellaneous
1 309 (14.44%) Management Information System
2 279 (13.04%) Analytical Skills
3 136 (6.36%) Data Centre
4 76 (3.55%) Computer Science
5 63 (2.94%) Security Operations Centre
6 55 (2.57%) Cyber Attack
7 50 (2.34%) User Experience
8 42 (1.96%) Virtual Team
9 38 (1.78%) Clustering
10 34 (1.59%) Fintech
11 33 (1.54%) CMDB
12 28 (1.31%) Blackberry
12 28 (1.31%) iSeries
12 28 (1.31%) Smartphone
12 28 (1.31%) Video Conferencing
13 26 (1.21%) Derivative
14 25 (1.17%) Cyberthreat
15 24 (1.12%) Equity Derivative
16 23 (1.07%) Data Protection Act
17 21 (0.98%) Greenfield Project
Operating Systems
1 572 (26.73%) Windows
2 311 (14.53%) Linux
3 229 (10.70%) Unix
4 217 (10.14%) Windows Server
5 113 (5.28%) Windows Server 2012
6 108 (5.05%) Windows Server 2008
7 107 (5.00%) Windows 7
8 52 (2.43%) Windows 10
9 39 (1.82%) Apple iOS
10 37 (1.73%) Solaris
11 32 (1.50%) Android
12 31 (1.45%) Windows Server 2003
13 27 (1.26%) AIX
14 24 (1.12%) CentOS
15 23 (1.07%) Windows 8
16 21 (0.98%) Red Hat Enterprise Linux
17 19 (0.89%) Ubuntu
18 17 (0.79%) Mac OS X
19 15 (0.70%) Windows XP
20 14 (0.65%) Mac OS
Processes & Methodologies
1 981 (45.84%) ITIL
2 554 (25.89%) Problem Management
3 459 (21.45%) Service Management
4 395 (18.46%) Change Management
5 389 (18.18%) Service Delivery
6 349 (16.31%) Information Security
7 189 (8.83%) Cybersecurity
8 171 (7.99%) Continuous Improvement
9 167 (7.80%) ITSM
10 161 (7.52%) Stakeholder Management
11 158 (7.38%) SIEM
12 144 (6.73%) ITIL V3
12 144 (6.73%) Project Management
13 143 (6.68%) Agile Software Development
14 142 (6.64%) Security Operations
15 140 (6.54%) Root Cause Analysis
16 137 (6.40%) Risk Management
17 115 (5.37%) Configuration Management
18 112 (5.23%) Security Monitoring
19 101 (4.72%) Release Management
Programming Languages
1 320 (14.95%) SQL
2 111 (5.19%) PowerShell
3 108 (5.05%) Java
4 81 (3.79%) Python
5 60 (2.80%) Perl
6 58 (2.71%) Shell Script
7 48 (2.24%) C#
8 35 (1.64%) Bash Shell
9 32 (1.50%) C
9 32 (1.50%) PHP
10 25 (1.17%) PL/SQL
10 25 (1.17%) T-SQL
11 24 (1.12%) JavaScript
12 11 (0.51%) Ruby
13 10 (0.47%) VBScript
14 8 (0.37%) VB
15 7 (0.33%) C++
15 7 (0.33%) Groovy
16 5 (0.23%) ABAP
17 4 (0.19%) VBA
Qualifications
1 248 (11.59%) Degree
2 200 (9.35%) CISSP
3 178 (8.32%) Security Cleared
4 166 (7.76%) ITIL Certification
5 159 (7.43%) CISM
6 125 (5.84%) Cisco Certification
7 109 (5.09%) SC Cleared
8 86 (4.02%) CEH
9 80 (3.74%) CISA
10 79 (3.69%) GIAC
11 77 (3.60%) DV Cleared
12 75 (3.50%) Microsoft Certification
13 70 (3.27%) CCNA
14 68 (3.18%) ITIL Foundation Certificate
15 62 (2.90%) SANS
16 57 (2.66%) CCNP
17 44 (2.06%) GCIH
18 42 (1.96%) GSEC
19 40 (1.87%) MCP
20 37 (1.73%) ISEB
Quality Assurance & Compliance
1 419 (19.58%) SLA
2 115 (5.37%) ISO/IEC 27001
3 66 (3.08%) PCI DSS
4 42 (1.96%) QA
5 28 (1.31%) GDPR
6 20 (0.93%) Sarbanes-Oxley
7 17 (0.79%) Cyber Essentials
8 16 (0.75%) COBIT
8 16 (0.75%) Data Quality
9 15 (0.70%) ISO 9001
10 13 (0.61%) ISO/IEC 20000
11 10 (0.47%) ISO 22301
11 10 (0.47%) ISO 9000
12 8 (0.37%) Solvency II
13 6 (0.28%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
14 5 (0.23%) NIST 800
15 3 (0.14%) Cyber Essentials PLUS
15 3 (0.14%) HIPAA
15 3 (0.14%) ISO/IEC 19770
16 2 (0.093%) ISO 14000
System Software
1 324 (15.14%) Active Directory
2 118 (5.51%) VMware Infrastructure
3 79 (3.69%) Hyper-V
4 38 (1.78%) vSphere
5 34 (1.59%) Docker
6 28 (1.31%) VMware ESXi
7 26 (1.21%) XenApp
8 20 (0.93%) Terminal Services
9 15 (0.70%) NFS
10 14 (0.65%) ProxySG
11 13 (0.61%) Snort
12 9 (0.42%) VMware Server
13 8 (0.37%) KVM
14 7 (0.33%) Citrix Presentation Server
14 7 (0.33%) vCloud
14 7 (0.33%) Virtual Servers
14 7 (0.33%) XenDesktop
15 6 (0.28%) Oracle RAC
16 3 (0.14%) Virtual Desktop
16 3 (0.14%) Virtual Machines
Systems Management
1 70 (3.27%) SCCM
2 41 (1.92%) Network Intrusion Detection System
3 39 (1.82%) Nagios
4 36 (1.68%) Puppet
5 35 (1.64%) Nessus
6 32 (1.50%) Opscode Chef
7 31 (1.45%) McAfee ePO
8 28 (1.31%) QRadar
9 27 (1.26%) PowerBroker
10 22 (1.03%) WSUS
11 21 (0.98%) SCOM
12 19 (0.89%) Ansible
13 18 (0.84%) Microsoft Clustering
13 18 (0.84%) ServiceCenter
14 16 (0.75%) Cisco CUCM
15 15 (0.70%) RSA Security Analytics
16 14 (0.65%) Host Intrusion Detection System
16 14 (0.65%) Nexpose
16 14 (0.65%) OpenVAS
16 14 (0.65%) Opsview
Vendors
1 433 (20.23%) Microsoft
2 246 (11.50%) Cisco
3 182 (8.50%) VMware
4 149 (6.96%) Oracle
5 98 (4.58%) HP
6 88 (4.11%) Citrix
7 75 (3.50%) ServiceNow
8 73 (3.41%) Remedy
9 58 (2.71%) CheckPoint
9 58 (2.71%) Juniper
9 58 (2.71%) Red Hat
10 56 (2.62%) Splunk
11 49 (2.29%) IBM
12 43 (2.01%) Apple
13 42 (1.96%) Palo Alto
14 39 (1.82%) Sun
15 38 (1.78%) SAP
16 34 (1.59%) McAfee
17 33 (1.54%) LogRhythm
18 32 (1.50%) ArcSight
Birmingham, West Midlands (County)
Robert Walters
Salary: £100000 - £120000 per annum + Package + Bonus
Posted: 11 hours ago
Leeds, West Yorkshire
ASDA
Salary: Market Salary + Bonus + Car
Posted: 16 hours ago
Birmingham, West Midlands (County)
Nicoll Curtin
Salary: £62000 - £90000 per annum + Bonus + Excellent benefits
Posted: 15 hours ago
Chester, Cheshire
360 Resourcing Solutions
Salary: £15,000 - £18,000 per annum
Posted: 15 hours ago
London
Harvey Nash plc
Posted: 14 hours ago
London
Aim Hire Recruitment Ltd
Salary: From £40,000 to £50,000 per annum Excellent benefits and bonuses
Posted: Yesterday
London
Reflex Computer Recruitment
Salary: £50000 - £55000 per annum + Benefits
Posted: Yesterday
London
ReThink Recruitment
Salary: £26000 - £28000 per annum + Benefits
Posted: Yesterday
London
Harvey Nash plc
Posted: 11 hours ago
East London
Careerwise UK Limited
Salary: £65000 - £70000 per annum + benefits
Posted: 12 hours ago
Birmingham, West Midlands (County)
Spring Technology
Salary: bonus, pension
Posted: 11 hours ago
Bournemouth, Dorset
Bluetownonline
Salary: £50000 - £55000 per annum
Posted: Yesterday
Bournemouth, Dorset
Bluetownonline
Salary: £35000 - £40000 per annum + bonus + benefits
Posted: Yesterday
Cobham, Surrey
Experis Ltd
Salary: £33000.00 - £40000.00 per annum
Posted: Yesterday
Milton Keynes, Buckinghamshire
Thebes IT
Posted: 14 hours ago
Wakefield, West Yorkshire
Estio Technology Recruitment
Salary: From £40,000 to £55,000 per annum + Benefits
Posted: 8 hours ago
Leeds, West Yorkshire
ASDA
Salary: Market Salary
Posted: 5 days ago
London
Information Technology Services
Salary: £25k - 35k per year
Posted: Yesterday
Chester, Cheshire
Oscar
Salary: £30000 - £40000 per annum + Competitive Benefits
Posted: 18 hours ago
Welwyn Garden City, Hertfordshire
Bulletproof
Salary: From £23,000 to £25,000 per annum dependent on experience
Posted: Yesterday
Birmingham, West Midlands (County)
Monarch Recruitment
Salary: £25000 - £35000 per annum, Benefits Excellent benefits
Posted: Yesterday
Birmingham, West Midlands (County)
Pimlico Banks Recruitment
Salary: £very competitive
Posted: 4 days ago
Bedford, Bedfordshire
ARC IT Recruitment Ltd
Salary: Up to £30K Plus Excellent Benefits
Posted: 4 days ago
Brighton, East Sussex
Harvey Nash plc
Salary: £60000 - £80000 per annum + car allowance, bonus & benefits
Posted: Yesterday
Wakefield, West Yorkshire
HAYS INFORMATION TECHNOLOGY
Salary: £30000.00 - £35000.00 per annum
Posted: 4 days ago
City, London
Spencer Rose
Salary: From £40,000 to £45,000 per annum
Posted: 6 days ago
London
Stott & May
Salary: £40000 - £45000 per annum
Posted: Yesterday
Bournemouth, Dorset
Bluetownonline
Salary: £30000 - £40000 per annum + bonus + benefits
Posted: Yesterday
Liverpool, Merseyside
Randstad Strategic Accounts
Salary: £20000 - £25000 per annum
Posted: 5 days ago
Bournemouth, Dorset
Bluetownonline
Salary: £30000 - £40000 per annum
Posted: Yesterday