Incident Management Jobs

Incident Management
UK

The table below provides summary statistics for permanent job vacancies requiring Incident Management skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Incident Management over the 6 months leading up to 24 March 2025, comparing them to the same period in the previous two years.

6 months to
24 Mar 2025
Same period 2024 Same period 2023
Rank 231 209 237
Rank change year-on-year -22 +28 +29
Permanent jobs citing Incident Management 656 1,307 1,781
As % of all permanent jobs advertised in the UK 1.27% 1.45% 1.61%
As % of the Processes & Methodologies category 1.35% 1.66% 1.68%
Number of salaries quoted 460 935 1,123
10th Percentile £25,000 £28,500 £28,025
25th Percentile £37,500 £32,625 £35,750
Median annual salary (50th Percentile) £55,000 £50,000 £51,500
Median % change year-on-year +10.00% -2.91% +10.75%
75th Percentile £69,500 £66,445 £69,900
90th Percentile £93,775 £85,750 £85,000
UK excluding London median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - +5.88%

All Process and Methodology Skills
UK

Incident Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 48,442 78,799 106,065
As % of all permanent jobs advertised in the UK 93.85% 87.28% 95.67%
Number of salaries quoted 25,695 57,211 62,127
10th Percentile £31,750 £29,175 £34,324
25th Percentile £44,956 £40,000 £45,000
Median annual salary (50th Percentile) £58,033 £55,000 £62,000
Median % change year-on-year +5.51% -11.29% +3.33%
75th Percentile £77,500 £73,750 £82,500
90th Percentile £98,750 £93,750 £100,000
UK excluding London median annual salary £52,600 £50,000 £54,590
% change year-on-year +5.20% -8.41% +3.98%

Incident Management
Job Vacancy Trend

Job postings citing Incident Management as a proportion of all IT jobs advertised.

Job vacancy trend for Incident Management in the UK

Incident Management
Salary Trend

3-month moving average salary quoted in jobs citing Incident Management.

Salary trend for Incident Management in the UK

Incident Management
Salary Histogram

Salary distribution for jobs citing Incident Management over the 6 months to 24 March 2025.

Salary histogram for Incident Management in the UK

Incident Management
Top 18 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the UK over the 6 months to 24 March 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England -20 610 £55,000 +10.00% 317
UK excluding London -35 417 £47,500 +5.56% 224
Work from Home +16 220 £57,500 +9.52% 131
London +7 210 £65,000 -7.14% 126
South East +6 119 £50,000 +11.11% 51
Midlands +41 111 £45,000 - 25
North of England -40 107 £42,500 -2.30% 91
West Midlands +19 68 £55,000 +22.22% 12
North West -43 61 £45,000 +1.64% 61
East Midlands +63 43 £25,000 -37.89% 12
Yorkshire +19 34 £48,750 +8.33% 24
East of England +40 28 £47,500 +48.44% 22
South West -24 25 £51,500 +5.10% 18
Scotland +65 17 £50,445 +6.20% 14
North East +16 12 £28,250 -13.08% 7
Wales -18 8 £90,000 +20.00% 2
Northern Ireland +16 3 £51,250 +46.43% 7
Isle of Man +10 1 £50,000 +38.89%

Incident Management
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 39 (5.95%) Microsoft Exchange
2 37 (5.64%) Confluence
3 32 (4.88%) SharePoint
4 10 (1.52%) IIS
5 6 (0.91%) Apache
6 2 (0.30%) Skype for Business
7 1 (0.15%) Appian
7 1 (0.15%) Moodle
7 1 (0.15%) OpenStack
7 1 (0.15%) Oracle Workflow
Applications
1 43 (6.55%) Microsoft Office
2 18 (2.74%) Microsoft Excel
3 7 (1.07%) Microsoft PowerPoint
4 2 (0.30%) Acrobat
5 1 (0.15%) Weka
Business Applications
1 14 (2.13%) Oracle EBS
2 13 (1.98%) Oracle Applications
3 5 (0.76%) Remedy ITSM
4 2 (0.30%) Carpe Diem
4 2 (0.30%) Dynamics CRM
4 2 (0.30%) Elite 3E
4 2 (0.30%) PlanetPress Connect
5 1 (0.15%) SAP S/4HANA
5 1 (0.15%) Workday HCM
Cloud Services
1 191 (29.12%) Azure
2 121 (18.45%) Microsoft 365
3 80 (12.20%) AWS
4 73 (11.13%) GCP
5 53 (8.08%) SaaS
6 50 (7.62%) Entra ID
7 25 (3.81%) PaaS
8 18 (2.74%) Azure DevOps
9 16 (2.44%) Cloud Computing
10 14 (2.13%) Azure Monitor
10 14 (2.13%) GitHub
11 13 (1.98%) Azure Sentinel
11 13 (1.98%) Power Platform
12 12 (1.83%) IaaS
12 12 (1.83%) Vertex AI
13 10 (1.52%) Datadog
13 10 (1.52%) Mimecast
14 9 (1.37%) Azure Data Factory
14 9 (1.37%) Azure Logic Apps
14 9 (1.37%) Power Automate
Communications & Networking
1 94 (14.33%) Firewall
2 67 (10.21%) DNS
3 48 (7.32%) DHCP
4 43 (6.55%) LAN
5 37 (5.64%) WAN
6 33 (5.03%) Network Security
7 32 (4.88%) TCP/IP
8 29 (4.42%) VPN
9 28 (4.27%) VLAN
10 20 (3.05%) SAN
11 18 (2.74%) IPv4
12 13 (1.98%) SD-WAN
12 13 (1.98%) Wi-Fi
12 13 (1.98%) Wireless
13 12 (1.83%) BGP
13 12 (1.83%) OSPF
13 12 (1.83%) PBX
14 11 (1.68%) MPLS
15 10 (1.52%) Intrusion Detection
16 9 (1.37%) Cisco IOS
Database & Business Intelligence
1 21 (3.20%) Data Mining
1 21 (3.20%) SQL Server
2 8 (1.22%) Power BI
3 6 (0.91%) Data Warehouse
3 6 (0.91%) MongoDB
3 6 (0.91%) Relational Database
4 5 (0.76%) Elasticsearch
4 5 (0.76%) PostgreSQL
5 4 (0.61%) Amazon RDS
6 3 (0.46%) DB2
7 2 (0.30%) Azure SQL Database
7 2 (0.30%) DTS
7 2 (0.30%) DynamoDB
7 2 (0.30%) GIS
7 2 (0.30%) MySQL
7 2 (0.30%) NoSQL
8 1 (0.15%) HBase
8 1 (0.15%) Oracle Database
8 1 (0.15%) Oracle Exadata
8 1 (0.15%) Tableau
Development Applications
1 44 (6.71%) JIRA
2 26 (3.96%) Jenkins
3 19 (2.90%) Git
4 12 (1.83%) GitLab
5 2 (0.30%) SQL Server Management Studio (SSMS)
5 2 (0.30%) Visual Studio Code
6 1 (0.15%) Artifactory
6 1 (0.15%) Bitbucket
6 1 (0.15%) CircleCI
6 1 (0.15%) Octopus Deploy
6 1 (0.15%) Sonatype Nexus
6 1 (0.15%) Subversion
6 1 (0.15%) TeamCity
General
1 268 (40.85%) Social Skills
2 145 (22.10%) Finance
3 105 (16.01%) Analytical Skills
4 98 (14.94%) Law
5 85 (12.96%) Retail
6 46 (7.01%) Inclusion and Diversity
7 42 (6.40%) Banking
8 34 (5.18%) Legal
9 29 (4.42%) Organisational Skills
10 27 (4.12%) Manufacturing
11 25 (3.81%) Telecoms
12 24 (3.66%) Advertising
13 23 (3.51%) Marketing
14 20 (3.05%) Presentation Skills
14 20 (3.05%) Public Sector
15 14 (2.13%) Back Office
16 12 (1.83%) Financial Institution
17 10 (1.52%) Publishing
18 9 (1.37%) Documentation Skills
19 7 (1.07%) Private Banking
Job Titles
1 164 (25.00%) Analyst
2 81 (12.35%) Senior
3 74 (11.28%) Lead
4 65 (9.91%) IT Support
4 65 (9.91%) Support Analyst
5 57 (8.69%) IT Analyst
6 45 (6.86%) Support Engineer
7 43 (6.55%) Cloud Engineer
8 42 (6.40%) Service Manager
9 37 (5.64%) Service Analyst
10 36 (5.49%) Applications Support
11 35 (5.34%) IT Engineer
12 34 (5.18%) IT Manager
13 33 (5.03%) Infrastructure Engineer
14 32 (4.88%) IT Support Analyst
15 25 (3.81%) Senior Cloud Engineer
16 24 (3.66%) SQL Analyst
16 24 (3.66%) SQL Support Analyst
17 23 (3.51%) Service Desk Analyst
18 21 (3.20%) Service Desk Manager
Libraries, Frameworks & Software Standards
1 21 (3.20%) Node.js
2 14 (2.13%) .NET
2 14 (2.13%) Middleware
2 14 (2.13%) Oracle Fusion
3 7 (1.07%) JSON
3 7 (1.07%) SOAP
4 6 (0.91%) YAML
5 5 (0.76%) HTML
6 4 (0.61%) OAuth
6 4 (0.61%) RESTful
7 3 (0.46%) ARM Templates
7 3 (0.46%) FIX Protocol
7 3 (0.46%) Lightning Web Components
7 3 (0.46%) React
7 3 (0.46%) Spring
7 3 (0.46%) Spring Boot
8 2 (0.30%) 802.1X
8 2 (0.30%) GraphQL
8 2 (0.30%) Loki
8 2 (0.30%) Shiny
Miscellaneous
1 112 (17.07%) Management Information System
2 37 (5.64%) Security Posture
3 36 (5.49%) Self-Motivation
4 24 (3.66%) Public Cloud
5 23 (3.51%) Algorithms
6 22 (3.35%) Onboarding
7 21 (3.20%) Data Protection Act
8 20 (3.05%) Security Operations Centre
9 18 (2.74%) Blog
9 18 (2.74%) Digital Media
9 18 (2.74%) Driving Licence
10 14 (2.13%) Cyber Threat
10 14 (2.13%) Data Centre
11 10 (1.52%) Cloud Native
11 10 (1.52%) Freedom of Information
11 10 (1.52%) Hedge funds
12 9 (1.37%) Freedom of Information Act
12 9 (1.37%) Product Ownership
13 8 (1.22%) Virtual Team
14 7 (1.07%) IoT
Operating Systems
1 173 (26.37%) Windows
2 72 (10.98%) Linux
3 70 (10.67%) Windows Server
4 38 (5.79%) Windows 10
5 22 (3.35%) Unix
6 19 (2.90%) Windows Server 2019
7 11 (1.68%) Android
7 11 (1.68%) Windows Server 2016
8 10 (1.52%) Apple iOS
9 8 (1.22%) Windows Server 2008
9 8 (1.22%) Windows Server 2012
10 7 (1.07%) Mac OS
10 7 (1.07%) Red Hat Enterprise Linux
11 5 (0.76%) Windows 7
12 1 (0.15%) AIX
12 1 (0.15%) Solaris
12 1 (0.15%) Ubuntu
12 1 (0.15%) Windows 8
Processes & Methodologies
1 205 (31.25%) ITIL
2 182 (27.74%) Problem-Solving
3 136 (20.73%) Agile
4 131 (19.97%) ITSM
5 125 (19.05%) Customer Service
6 122 (18.60%) Service Delivery
7 120 (18.29%) Cybersecurity
8 116 (17.68%) DevOps
9 112 (17.07%) Change Management
10 98 (14.94%) Problem Management
11 96 (14.63%) Service Management
12 94 (14.33%) Root Cause Analysis
13 92 (14.02%) Continuous Improvement
13 92 (14.02%) Incident Response
14 90 (13.72%) Information Security
15 85 (12.96%) Mentoring
16 69 (10.52%) Stakeholder Management
17 67 (10.21%) Disaster Recovery
18 63 (9.60%) High Availability
18 63 (9.60%) Risk Management
Programming Languages
1 120 (18.29%) SQL
2 79 (12.04%) Python
3 77 (11.74%) PowerShell
4 17 (2.59%) Java
5 16 (2.44%) Bash
6 14 (2.13%) Kusto Query Language
7 6 (0.91%) Bicep
7 6 (0.91%) C#
8 5 (0.76%) VBA
9 4 (0.61%) JavaScript
10 3 (0.46%) Apex Code
10 3 (0.46%) R
10 3 (0.46%) Shell Script
11 2 (0.30%) MATLAB
11 2 (0.30%) PL/SQL
11 2 (0.30%) TypeScript
12 1 (0.15%) C++
12 1 (0.15%) Perl
12 1 (0.15%) T-SQL
12 1 (0.15%) Uniface
Qualifications
1 108 (16.46%) Degree
2 39 (5.95%) CISSP
3 36 (5.49%) Cisco Certification
4 34 (5.18%) Microsoft Certification
4 34 (5.18%) Security Cleared
5 28 (4.27%) CCNA
6 27 (4.12%) CISM
7 21 (3.20%) SC Cleared
8 19 (2.90%) Azure Certification
9 18 (2.74%) CCNP
10 17 (2.59%) CISA
10 17 (2.59%) ITIL Certification
11 14 (2.13%) Computer Science Degree
12 11 (1.68%) DV Cleared
13 10 (1.52%) Network+ Certification
14 9 (1.37%) ISO 27001 Lead Implementer
15 8 (1.22%) CEH
15 8 (1.22%) VMware Certified Professional (VCP)
16 7 (1.07%) MCSA
16 7 (1.07%) MCSE
Quality Assurance & Compliance
1 84 (12.80%) SLA
2 71 (10.82%) ISO/IEC 27001
3 35 (5.34%) GDPR
3 35 (5.34%) NIST
4 24 (3.66%) PCI DSS
5 16 (2.44%) Cyber Essentials
6 11 (1.68%) HIPAA
7 10 (1.52%) Cyber Essentials PLUS
7 10 (1.52%) QA
8 7 (1.07%) GRC
8 7 (1.07%) Sarbanes-Oxley
9 6 (0.91%) FINRA
10 5 (0.76%) COBIT
11 4 (0.61%) ISO 9001
12 3 (0.46%) ISO 14001
12 3 (0.46%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
12 3 (0.46%) PMO
12 3 (0.46%) SOC 2
13 2 (0.30%) Data Quality
13 2 (0.30%) ISO 22301
System Software
1 139 (21.19%) Active Directory
2 40 (6.10%) Hyper-V
3 37 (5.64%) VMware Infrastructure
4 26 (3.96%) Docker
5 24 (3.66%) VMware ESXi
6 10 (1.52%) Virtual Machines
7 6 (0.91%) Firmware
8 4 (0.61%) VMware NSX
8 4 (0.61%) vSphere
9 3 (0.46%) BitLocker
9 3 (0.46%) Virtual Desktop
10 2 (0.30%) RACF
10 2 (0.30%) XenApp
11 1 (0.15%) HDFS
11 1 (0.15%) Snort
11 1 (0.15%) Virtual Servers
11 1 (0.15%) XenDesktop
Systems Management
1 48 (7.32%) Kubernetes
2 46 (7.01%) Terraform
3 38 (5.79%) SCCM
4 35 (5.34%) Ansible
5 30 (4.57%) Microsoft Intune
6 23 (3.51%) WSUS
7 15 (2.29%) Grafana
7 15 (2.29%) Prometheus
8 12 (1.83%) FortiGate
9 8 (1.22%) NetBackup
10 7 (1.07%) Progress Chef
10 7 (1.07%) SCOM
11 5 (0.76%) Nagios
11 5 (0.76%) QRadar
12 4 (0.61%) vCenter Server
12 4 (0.61%) VxRail
12 4 (0.61%) ZABBIX
13 2 (0.30%) CASB
13 2 (0.30%) CSIRT
13 2 (0.30%) Single Sign-On
Vendors
1 206 (31.40%) Microsoft
2 61 (9.30%) ServiceNow
3 57 (8.69%) VMware
4 46 (7.01%) Google
5 36 (5.49%) Cisco
6 32 (4.88%) Veeam
7 25 (3.81%) Oracle
8 20 (3.05%) Citrix
9 19 (2.90%) Dynatrace
10 16 (2.44%) Databricks
11 14 (2.13%) Splunk
12 13 (1.98%) SolarWinds
13 12 (1.83%) Epicor
13 12 (1.83%) OpenAI
14 11 (1.68%) Dell
14 11 (1.68%) HP
15 10 (1.52%) Atlassian
15 10 (1.52%) SAP
16 9 (1.37%) Salesforce
17 8 (1.22%) Red Hat