Incident Management Jobs

Incident Management
UK

The table below provides summary statistics for permanent job vacancies requiring Incident Management skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Incident Management over the 6 months leading up to 31 May 2025, comparing them to the same period in the previous two years.

6 months to
31 May 2025
Same period 2024 Same period 2023
Rank 213 213 238
Rank change year-on-year 0 +25 +54
Permanent jobs citing Incident Management 844 1,377 1,476
As % of all permanent jobs advertised in the UK 1.51% 1.33% 1.54%
As % of the Processes & Methodologies category 1.62% 1.58% 1.61%
Number of salaries quoted 519 984 928
10th Percentile £28,700 £28,750 £27,000
25th Percentile £39,000 £32,500 £36,250
Median annual salary (50th Percentile) £57,000 £50,000 £52,500
Median % change year-on-year +14.00% -4.76% +10.53%
75th Percentile £71,250 £68,750 £72,250
90th Percentile £100,000 £87,500 £87,500
UK excluding London median annual salary £47,500 £43,500 £45,000
% change year-on-year +9.20% -3.33% +5.88%

All Process and Methodology Skills
UK

Incident Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 52,256 87,133 91,481
As % of all permanent jobs advertised in the UK 93.58% 84.04% 95.51%
Number of salaries quoted 25,854 60,896 54,581
10th Percentile £28,822 £29,250 £34,000
25th Percentile £41,250 £40,000 £45,000
Median annual salary (50th Percentile) £57,000 £55,000 £60,899
Median % change year-on-year +3.64% -9.69% +1.50%
75th Percentile £75,000 £72,500 £81,250
90th Percentile £97,500 £92,500 £100,000
UK excluding London median annual salary £51,564 £50,000 £55,000
% change year-on-year +3.13% -9.09% +4.76%

Incident Management
Job Vacancy Trend

Job postings citing Incident Management as a proportion of all IT jobs advertised.

Job vacancy trend for Incident Management in the UK

Incident Management
Salary Trend

3-month moving average salary quoted in jobs citing Incident Management.

Salary trend for Incident Management in the UK

Incident Management
Salary Histogram

Salary distribution for jobs citing Incident Management over the 6 months to 31 May 2025.

Salary histogram for Incident Management in the UK

Incident Management
Top 17 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the UK over the 6 months to 31 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +11 787 £57,500 +15.00% 536
UK excluding London -21 508 £47,500 +9.20% 310
Work from Home +24 286 £59,000 +12.38% 218
London +48 281 £65,000 -7.14% 258
South East +14 144 £57,500 +27.78% 86
North of England -58 137 £42,500 - 72
Midlands +63 116 £45,000 -9.29% 36
North West -47 75 £50,000 +12.01% 37
West Midlands +36 70 £52,500 +10.53% 17
Yorkshire +20 52 £34,500 -21.59% 29
East Midlands +68 46 £28,000 -54.47% 19
East of England +31 40 £43,500 +35.94% 37
South West +2 30 £49,250 -1.50% 43
Scotland +95 25 £62,500 +25.00% 30
Wales -9 14 £38,094 -30.74% 1
North East +5 10 £22,500 -30.77% 7
Northern Ireland +19 2 £51,250 +46.43% 3

Incident Management
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 44 (5.21%) Microsoft Exchange
2 37 (4.38%) Confluence
3 30 (3.55%) SharePoint
4 10 (1.18%) IIS
5 5 (0.59%) Apache
6 2 (0.24%) Skype for Business
7 1 (0.12%) Appian
7 1 (0.12%) Moodle
7 1 (0.12%) OpenStack
7 1 (0.12%) Oracle Workflow
Applications
1 55 (6.52%) Microsoft Office
2 17 (2.01%) Microsoft Excel
3 8 (0.95%) Microsoft PowerPoint
4 6 (0.71%) Microsoft Project
5 4 (0.47%) Spreadsheet
6 2 (0.24%) Acrobat
7 1 (0.12%) Chatbot
7 1 (0.12%) Weka
Business Applications
1 17 (2.01%) SAP S/4HANA
2 16 (1.90%) SAP ERP
3 14 (1.66%) Oracle EBS
4 13 (1.54%) Oracle Applications
5 8 (0.95%) Remedy ITSM
6 3 (0.36%) SAP EWM
6 3 (0.36%) SAP WM
7 2 (0.24%) Carpe Diem
7 2 (0.24%) Elite 3E
7 2 (0.24%) Infor M3
7 2 (0.24%) Payment Gateway
8 1 (0.12%) Workday HCM
Cloud Services
1 249 (29.50%) Azure
2 130 (15.40%) AWS
3 113 (13.39%) Microsoft 365
4 86 (10.19%) GCP
5 40 (4.74%) SaaS
6 39 (4.62%) Entra ID
7 32 (3.79%) Azure Monitor
8 29 (3.44%) PaaS
9 22 (2.61%) Azure DevOps
10 21 (2.49%) GitHub
11 20 (2.37%) Cloud Computing
12 15 (1.78%) Vertex AI
13 14 (1.66%) IaaS
14 9 (1.07%) Azure Data Factory
14 9 (1.07%) Azure Key Vault
14 9 (1.07%) Azure Synapse Analytics
14 9 (1.07%) Power Platform
14 9 (1.07%) Serverless
15 8 (0.95%) Amazon S3
15 8 (0.95%) Azure Sentinel
Communications & Networking
1 97 (11.49%) Firewall
2 83 (9.83%) Broadband
3 71 (8.41%) DNS
4 49 (5.81%) DHCP
5 46 (5.45%) TCP/IP
6 44 (5.21%) VPN
7 42 (4.98%) LAN
8 40 (4.74%) Network Security
8 40 (4.74%) WAN
9 20 (2.37%) Wi-Fi
10 18 (2.13%) BGP
10 18 (2.13%) MPLS
10 18 (2.13%) OSPF
11 15 (1.78%) VLAN
12 13 (1.54%) SAN
13 12 (1.42%) NAS
14 10 (1.18%) SMTP
14 10 (1.18%) Wireless
15 9 (1.07%) SD-WAN
16 8 (0.95%) NGFW
Database & Business Intelligence
1 24 (2.84%) Data Mining
2 21 (2.49%) SQL Server
3 12 (1.42%) Amazon RDS
4 9 (1.07%) Relational Database
5 7 (0.83%) MongoDB
5 7 (0.83%) Power BI
6 6 (0.71%) PostgreSQL
7 5 (0.59%) DynamoDB
8 4 (0.47%) Data Lake
8 4 (0.47%) Elasticsearch
8 4 (0.47%) NoSQL
9 3 (0.36%) Data Warehouse
9 3 (0.36%) DB2
9 3 (0.36%) GIS
10 2 (0.24%) Azure SQL Data Warehouse
10 2 (0.24%) Azure SQL Database
10 2 (0.24%) DTS
10 2 (0.24%) MySQL
10 2 (0.24%) OLAP
10 2 (0.24%) OLTP
Development Applications
1 47 (5.57%) JIRA
2 23 (2.73%) Git
2 23 (2.73%) Jenkins
3 9 (1.07%) GitLab
4 4 (0.47%) Cypress.io
4 4 (0.47%) SQL Server Management Studio (SSMS)
5 3 (0.36%) Octopus Deploy
5 3 (0.36%) TeamCity
6 1 (0.12%) Artifactory
6 1 (0.12%) Bitbucket
6 1 (0.12%) IDA Disassembler
6 1 (0.12%) Redmine
6 1 (0.12%) Sonatype Nexus
6 1 (0.12%) Subversion
6 1 (0.12%) Visual Studio Code
General
1 432 (51.18%) Social Skills
2 229 (27.13%) Finance
3 154 (18.25%) Law
4 145 (17.18%) Analytical Skills
5 81 (9.60%) Games
6 80 (9.48%) Banking
7 67 (7.94%) Retail
8 60 (7.11%) Legal
9 54 (6.40%) Manufacturing
10 45 (5.33%) Inclusion and Diversity
10 45 (5.33%) Marketing
11 41 (4.86%) Public Sector
12 40 (4.74%) Telecoms
13 30 (3.55%) Organisational Skills
14 21 (2.49%) Electronics
15 18 (2.13%) Documentation Skills
16 13 (1.54%) Financial Institution
17 10 (1.18%) Back Office
18 9 (1.07%) Influencing Skills
19 8 (0.95%) Presentation Skills
Job Titles
1 177 (20.97%) Analyst
2 167 (19.79%) Senior
3 102 (12.09%) Lead
4 99 (11.73%) Senior Manager
5 86 (10.19%) Support Analyst
6 83 (9.83%) IT Support
7 82 (9.72%) Senior Service Manager
8 80 (9.48%) Engineering Manager
9 79 (9.36%) ServiceNow Manager
10 53 (6.28%) Support Engineer
11 45 (5.33%) IT Manager
12 44 (5.21%) IT Analyst
13 40 (4.74%) Cloud Engineer
14 33 (3.91%) Service Manager
15 32 (3.79%) Infrastructure Engineer
16 31 (3.67%) IT Support Analyst
17 30 (3.55%) Applications Support
18 27 (3.20%) Service Analyst
18 27 (3.20%) Support Manager
18 27 (3.20%) Team Leader
Libraries, Frameworks & Software Standards
1 24 (2.84%) Node.js
2 17 (2.01%) .NET
2 17 (2.01%) Middleware
2 17 (2.01%) RESTful
3 16 (1.90%) SAP Fiori
4 14 (1.66%) Oracle Fusion
5 13 (1.54%) Hugging Face
5 13 (1.54%) LangChain
5 13 (1.54%) PyTorch
5 13 (1.54%) TensorFlow
6 11 (1.30%) HTML
7 10 (1.18%) Spring
8 8 (0.95%) React
8 8 (0.95%) Spring Boot
9 6 (0.71%) CSS
9 6 (0.71%) JSON
9 6 (0.71%) Kafka
9 6 (0.71%) OAuth
9 6 (0.71%) YAML
10 5 (0.59%) SOAP
Miscellaneous
1 190 (22.51%) Management Information System
2 91 (10.78%) Product Ownership
3 79 (9.36%) Video\Live Streaming
4 48 (5.69%) Security Posture
5 29 (3.44%) Self-Motivation
6 26 (3.08%) Algorithms
7 24 (2.84%) Cloud Native
8 23 (2.73%) Onboarding
9 22 (2.61%) Data Protection Act
10 19 (2.25%) Public Cloud
11 18 (2.13%) Cyber Threat
12 16 (1.90%) Data Centre
13 14 (1.66%) Clustering
13 14 (1.66%) Virtual Team
14 13 (1.54%) Security Operations Centre
15 12 (1.42%) Distributed Systems
15 12 (1.42%) IoT
16 11 (1.30%) Hedge funds
16 11 (1.30%) PKI
17 9 (1.07%) Freedom of Information
Operating Systems
1 174 (20.62%) Windows
2 84 (9.95%) Windows Server
3 60 (7.11%) Linux
4 21 (2.49%) Windows 10
5 17 (2.01%) Windows Server 2019
6 15 (1.78%) Windows Server 2012
7 14 (1.66%) Windows Server 2016
8 10 (1.18%) Mac OS
8 10 (1.18%) Red Hat Enterprise Linux
9 9 (1.07%) Apple iOS
9 9 (1.07%) Unix
10 5 (0.59%) Android
11 3 (0.36%) Windows 7
12 2 (0.24%) Windows Server 2008
13 1 (0.12%) Ubuntu
13 1 (0.12%) Windows 8
13 1 (0.12%) Windows Server 2003
Processes & Methodologies
1 247 (29.27%) Problem-Solving
2 240 (28.44%) ITIL
3 212 (25.12%) Change Management
4 209 (24.76%) ITSM
5 206 (24.41%) Service Delivery
6 191 (22.63%) Problem Management
7 154 (18.25%) Cybersecurity
8 153 (18.13%) Root Cause Analysis
9 143 (16.94%) Roadmaps
10 132 (15.64%) Incident Response
11 125 (14.81%) Agile
12 123 (14.57%) Computer Science
13 113 (13.39%) Continuous Improvement
14 108 (12.80%) Service Management
15 103 (12.20%) Software Engineering
16 98 (11.61%) DevOps
17 96 (11.37%) High Availability
18 94 (11.14%) Artificial Intelligence
19 87 (10.31%) Deployment Automation
20 84 (9.95%) Validation
Programming Languages
1 125 (14.81%) SQL
2 77 (9.12%) PowerShell
3 73 (8.65%) Python
4 27 (3.20%) Java
5 18 (2.13%) Bash
6 16 (1.90%) ABAP
6 16 (1.90%) Kusto Query Language
7 10 (1.18%) JavaScript
7 10 (1.18%) TypeScript
8 8 (0.95%) C#
9 6 (0.71%) Bicep
9 6 (0.71%) PL/SQL
10 5 (0.59%) VBA
11 4 (0.47%) Apex Code
12 3 (0.36%) Kotlin
13 2 (0.24%) R
13 2 (0.24%) Rust
13 2 (0.24%) Scala
13 2 (0.24%) Shell Script
14 1 (0.12%) Groovy
Qualifications
1 186 (22.04%) Degree
2 104 (12.32%) Computer Science Degree
3 65 (7.70%) Security Cleared
4 46 (5.45%) CISSP
5 45 (5.33%) SC Cleared
6 44 (5.21%) Microsoft Certification
7 39 (4.62%) Azure Certification
8 35 (4.15%) Cisco Certification
9 33 (3.91%) CISM
10 31 (3.67%) CCNA
11 22 (2.61%) Master's Degree
12 21 (2.49%) BPSS Clearance
13 19 (2.25%) DV Cleared
14 18 (2.13%) MCSE
15 17 (2.01%) ITIL Foundation Certificate
16 16 (1.90%) PMI Certification
16 16 (1.90%) PMP
16 16 (1.90%) VMware Certified Professional (VCP)
17 15 (1.78%) CISA
18 14 (1.66%) ITIL Certification
Quality Assurance & Compliance
1 124 (14.69%) SLA
2 79 (9.36%) ISO/IEC 27001
3 60 (7.11%) GDPR
4 48 (5.69%) NIST
5 35 (4.15%) Cyber Essentials
6 28 (3.32%) PCI DSS
6 28 (3.32%) QA
7 22 (2.61%) Cyber Essentials PLUS
8 17 (2.01%) SOC 2
9 15 (1.78%) GRC
10 10 (1.18%) HIPAA
11 7 (0.83%) NIST 800
11 7 (0.83%) SOC 1
12 6 (0.71%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
13 4 (0.47%) COBIT
13 4 (0.47%) ISO 9001
13 4 (0.47%) NCSC
13 4 (0.47%) Sarbanes-Oxley
14 3 (0.36%) ISO 14001
14 3 (0.36%) ISO 22301
System Software
1 132 (15.64%) Active Directory
2 44 (5.21%) VMware Infrastructure
3 43 (5.09%) Docker
4 40 (4.74%) Hyper-V
5 21 (2.49%) VMware ESXi
6 18 (2.13%) vSphere
7 16 (1.90%) BitLocker
8 14 (1.66%) Firmware
9 12 (1.42%) Virtual Machines
10 9 (1.07%) Virtual Desktop
11 6 (0.71%) Microsoft App-V
11 6 (0.71%) Terminal Services
12 1 (0.12%) HDFS
12 1 (0.12%) Snort
12 1 (0.12%) Virtual Servers
12 1 (0.12%) XenApp
Systems Management
1 66 (7.82%) Kubernetes
2 47 (5.57%) Terraform
3 43 (5.09%) Ansible
4 38 (4.50%) SCCM
5 27 (3.20%) Microsoft Intune
6 26 (3.08%) Grafana
6 26 (3.08%) Prometheus
7 17 (2.01%) Nagios
8 16 (1.90%) Puppet
9 13 (1.54%) NetBackup
10 12 (1.42%) vCenter Server
10 12 (1.42%) vMotion
11 11 (1.30%) Progress Chef
11 11 (1.30%) SCOM
12 10 (1.18%) WSUS
13 8 (0.95%) RSA Archer
14 6 (0.71%) FortiGate
14 6 (0.71%) PowerCLI
14 6 (0.71%) vRealize
15 5 (0.59%) ZABBIX
Vendors
1 249 (29.50%) Microsoft
2 141 (16.71%) ServiceNow
3 61 (7.23%) VMware
4 41 (4.86%) SAP
5 40 (4.74%) Google
6 29 (3.44%) Cisco
6 29 (3.44%) Citrix
7 28 (3.32%) OpenAI
8 27 (3.20%) HP
8 27 (3.20%) Oracle
8 27 (3.20%) Veeam
9 26 (3.08%) SolarWinds
10 22 (2.61%) Databricks
11 15 (1.78%) Apple
12 11 (1.30%) Epicor
13 10 (1.18%) MobileIron
13 10 (1.18%) Splunk
14 9 (1.07%) Dell
15 8 (0.95%) Remedy
16 7 (0.83%) McAfee