The following table provides summary statistics for permanent job vacancies with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 3 months to 25 April 2017 with a comparison to the same period in the previous 2 years.

Incident Management
UK
3 months to
25 Apr 2017
Same period 2016 Same period 2015
Rank 262 234 232
Rank change year-on-year -28 -2  
Permanent jobs citing Incident Management 1034 1521 1634
As % of all permanent IT jobs advertised in the UK 1.20% 1.46% 1.45%
As % of the Processes & Methodologies category 1.34% 1.65% 1.67%
Number of salaries quoted 806 1107 1201
Median salary £42,500 £45,000 £42,500
Median salary % change year-on-year -5.55% +5.88%  
90% offered a salary of more than £23,000 £25,000 £23,500
10% offered a salary of more than £80,000 £70,000 £65,000
UK excluding London median salary £37,500 £42,000 £40,000
% change year-on-year -10.71% +5.00%  

Incident Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for process and methodology skills.

Process & Methodology Skills
UK
Permanent job vacancies with a requirement for process and methodology skills 77047 92378 97982
As % of all permanent IT job vacancies advertised in the UK 89.35% 88.78% 87.11%
Number of salaries quoted 63341 76698 79203
Median salary £50,000 £50,000 £50,000
90% offered a salary of more than £32,500 £32,500 £31,500
10% offered a salary of more than £77,500 £75,000 £75,000
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

Incident Management
Job Vacancy Trend

The job posting trend of jobs advertised citing Incident Management as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Incident Management in the UK

Incident Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management.

Salary trend for Incident Management in the UK

Incident Management
Salary Histogram

The salary distribution of IT jobs citing Incident Management over the 3 months to 25 April 2017.

Salary histogram for Incident Management in the UK

Incident Management
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the UK over the 3 months to 25 April 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -37 967 £44,000 -2.22% 133
London +13 392 £60,000 +11.11% 50
South East -23 177 £40,000 -15.78% 26
North West -18 86 £35,000 -7.89% 10
East of England -38 82 £45,000 +5.88% 14
City of London +35 80 £60,000 +26.31% 16
West Midlands -27 70 £45,000 +12.50% 9
South West +24 52 £40,000 +14.28% 8
Yorkshire -44 52 £36,378 -13.38% 5
Hertfordshire -17 48 £47,500 +11.76% 8
Manchester -21 48 £36,500 -33.63% 8
Hampshire +37 44 £35,000 +7.69% 6
East Midlands -8 43 £30,000 -25.00% 5
Buckinghamshire -12 40 £29,500 +10.28% 5
Berkshire -20 40 £41,500 -24.54% 8
Milton Keynes 0 33 £35,250 +41.00% 4
West Yorkshire -50 30 £37,500 -10.71% 2
Warwickshire +50 27 £40,000 +48.14% 2
Northamptonshire +28 26 £30,000 -33.33% 2
Cheshire +3 25 £44,000 +60.00% 1
Birmingham -41 25 £45,000 -5.26%
Northampton +25 21 £30,000 -33.33% 2
North Yorkshire +14 20 £22,500 -18.18% 1
Surrey -1 20 £55,000 +15.78%
Leeds -20 20 £37,500 -10.71% 2
Scotland -4 16 £50,375 +25.93% 1
Wales -14 16 £35,000 +27.27%
Cambridgeshire +6 15 £40,000 - 1
North East +3 15 £25,729 -6.44% 6
Reading +2 14 £27,750 -49.54% 4

For the 6 months to 25 April 2017, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for Incident Management.

1 1132 (49.22%) ITIL
2 630 (27.39%) Windows
3 612 (26.61%) Problem Management
4 589 (25.61%) Finance
5 530 (23.04%) Service Management
6 500 (21.74%) Microsoft
7 435 (18.91%) Change Management
8 433 (18.83%) SLA
9 407 (17.70%) Service Delivery
10 373 (16.22%) Information Security
10 373 (16.22%) SQL
11 348 (15.13%) Linux
12 346 (15.04%) Management Information System
13 310 (13.48%) Active Directory
14 299 (13.00%) Degree
15 271 (11.78%) Analytical Skills
16 267 (11.61%) Windows Server
17 260 (11.30%) SQL Server
18 242 (10.52%) Cisco
19 238 (10.35%) CISSP
20 225 (9.78%) Banking
21 219 (9.52%) Security Cleared
22 213 (9.26%) ITIL Certification
23 211 (9.17%) Firewall
24 206 (8.96%) VMware
24 206 (8.96%) Unix
25 198 (8.61%) ITIL V3
26 189 (8.22%) Cybersecurity
27 186 (8.09%) CISM
28 182 (7.91%) Continuous Improvement

Incident Management
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 109 (4.74%) MS Exchange
2 94 (4.09%) SharePoint
3 81 (3.52%) IIS
4 51 (2.22%) Skype for Business
4 51 (2.22%) Tomcat
5 42 (1.83%) Apache
6 34 (1.48%) Exchange Server 2013
7 29 (1.26%) Exchange Server 2010
8 26 (1.13%) JBoss
9 20 (0.87%) WebSphere
10 19 (0.83%) SAS
11 18 (0.78%) Confluence
12 14 (0.61%) Oracle SOA Suite
13 13 (0.57%) Blackberry Enterprise Server
14 12 (0.52%) CMS
14 12 (0.52%) Exchange Server 2007
15 10 (0.43%) BizTalk Server
16 8 (0.35%) Elasticsearch
16 8 (0.35%) nginx
16 8 (0.35%) SharePoint 2013
Applications
1 175 (7.61%) Microsoft Office
2 68 (2.96%) Microsoft Excel
3 21 (0.91%) Microsoft PowerPoint
4 17 (0.74%) MS Visio
5 8 (0.35%) SPSS
6 7 (0.30%) Microsoft Project
7 3 (0.13%) Spreadsheet
Business Applications
1 23 (1.00%) RiskWrite
2 20 (0.87%) Remedy ITSM
3 19 (0.83%) assyst
3 19 (0.83%) Dynamics CRM
4 17 (0.74%) Cognos Business Intelligence
5 14 (0.61%) Oracle EBS R12
6 13 (0.57%) SAP FI
6 13 (0.57%) Sentinel
7 11 (0.48%) SAP CO
7 11 (0.48%) SAP FI/CO
8 8 (0.35%) Dynamics AX
9 7 (0.30%) SAP SRM
10 5 (0.22%) SAP MM
11 4 (0.17%) Eloqua
11 4 (0.17%) SAP SD
11 4 (0.17%) Unit4 Business World
12 3 (0.13%) Dynamics NAV
12 3 (0.13%) FastStats
13 2 (0.087%) SAP FI-GL
13 2 (0.087%) SAP FS
Cloud Services
1 76 (3.30%) Office 365
2 56 (2.43%) Microsoft Azure
3 41 (1.78%) Amazon AWS
4 40 (1.74%) SaaS
5 34 (1.48%) IaaS
6 22 (0.96%) PaaS
7 14 (0.61%) Google Cloud Platform
8 10 (0.43%) Cloud Computing
9 9 (0.39%) G Suite
9 9 (0.39%) OneDrive
10 8 (0.35%) OpenDNS
11 5 (0.22%) GitHub
12 4 (0.17%) Akamai
12 4 (0.17%) Azure Active Directory
12 4 (0.17%) Oracle CX
12 4 (0.17%) Responsys
12 4 (0.17%) Taleo
12 4 (0.17%) Virtual Private Cloud
13 3 (0.13%) Yammer
14 2 (0.087%) Mimecast
Communications & Networking
1 211 (9.17%) Firewall
2 113 (4.91%) LAN
3 109 (4.74%) TCP/IP
4 101 (4.39%) WAN
5 99 (4.30%) DNS
6 88 (3.83%) Intrusion Detection
7 71 (3.09%) Network Security
8 66 (2.87%) Internet
9 65 (2.83%) DHCP
10 60 (2.61%) SAN
11 53 (2.30%) VPN
12 52 (2.26%) Wireless
13 44 (1.91%) MPLS
14 39 (1.70%) Skype
15 34 (1.48%) VoIP
16 31 (1.35%) Cisco ASA
17 30 (1.30%) Wi-Fi
18 29 (1.26%) IP Telephony
19 28 (1.22%) Wireshark
20 26 (1.13%) HTTP
Database & Business Intelligence
1 260 (11.30%) SQL Server
2 53 (2.30%) MySQL
3 47 (2.04%) SQL Server Reporting Services
4 45 (1.96%) SQL Server 2008
5 43 (1.87%) SQL Server Integration Services
6 39 (1.70%) Data Warehouse
7 38 (1.65%) Oracle Database
8 34 (1.48%) Relational Database
9 27 (1.17%) PostgreSQL
10 26 (1.13%) Oracle Reports
11 23 (1.00%) SQL Server 2012
12 22 (0.96%) SQL Server 2014
13 21 (0.91%) SQL Server 2005
14 16 (0.70%) NoSQL
15 15 (0.65%) BusinessObjects
15 15 (0.65%) SQL Server 2016
16 13 (0.57%) Big Data
16 13 (0.57%) DB2
16 13 (0.57%) Hadoop
17 11 (0.48%) SAP BW
Development Applications
1 42 (1.83%) JIRA
2 34 (1.48%) Jenkins
3 27 (1.17%) Git (software)
4 23 (1.00%) Eclipse
4 23 (1.00%) VersionOne
5 13 (0.57%) Team Foundation Server
6 11 (0.48%) SQL Server Management Studio (SSMS)
6 11 (0.48%) Subversion
6 11 (0.48%) TeamCity
7 9 (0.39%) JMeter
7 9 (0.39%) LoadRunner
7 9 (0.39%) LoadUI
7 9 (0.39%) Ranorex
7 9 (0.39%) Selenium
7 9 (0.39%) SoapUI
8 5 (0.22%) Atlassian Bamboo
8 5 (0.22%) Maven
8 5 (0.22%) Oracle Forms
8 5 (0.22%) Visual Studio
9 4 (0.17%) Toad
General
1 589 (25.61%) Finance
2 225 (9.78%) Banking
3 156 (6.78%) Telecoms
4 99 (4.30%) Legal
5 91 (3.96%) Retail
6 38 (1.65%) Law
7 27 (1.17%) Billing
8 25 (1.09%) Financial Institution
9 24 (1.04%) Investment Banking
10 21 (0.91%) Advertising
11 16 (0.70%) Manufacturing
11 16 (0.70%) Publishing
12 14 (0.61%) Back Office
13 13 (0.57%) Marketing
14 11 (0.48%) Electronics
15 10 (0.43%) French Language
15 10 (0.43%) Games
16 8 (0.35%) German Language
17 7 (0.30%) Local Government
17 7 (0.30%) Military
Job Titles
1 656 (28.52%) Analyst
2 231 (10.04%) Service Manager
3 217 (9.43%) Support Analyst
4 194 (8.43%) Incident Manager
5 183 (7.96%) Applications Support
6 168 (7.30%) Service Analyst
7 118 (5.13%) Service Desk Analyst
8 113 (4.91%) Security Analyst
9 104 (4.52%) IT Manager
9 104 (4.52%) Support Engineer
10 96 (4.17%) Applications Support Analyst
11 94 (4.09%) IT Analyst
12 86 (3.74%) IT Support
13 85 (3.70%) Team Leader
14 81 (3.52%) Security Manager
15 79 (3.43%) IT Services Manager
16 72 (3.13%) Delivery Manager
16 72 (3.13%) Services Delivery Manager
17 71 (3.09%) Network Engineer
18 67 (2.91%) Consultant
Libraries, Frameworks & Software Standards
1 65 (2.83%) .NET
2 45 (1.96%) Middleware
3 32 (1.39%) Web Services
4 27 (1.17%) HTML
5 26 (1.13%) SailPoint
6 25 (1.09%) XML
7 20 (0.87%) CSS
8 16 (0.70%) SOAP
9 13 (0.57%) 802.1X
9 13 (0.57%) jQuery
9 13 (0.57%) LAMP
10 12 (0.52%) ASP.NET
11 11 (0.48%) AngularJS
12 10 (0.43%) .NET Framework
13 9 (0.39%) Apache Camel
13 9 (0.39%) IBM Integration Bus
13 9 (0.39%) J2EE
14 7 (0.30%) Ajax
14 7 (0.30%) Entity Framework
14 7 (0.30%) FIX Protocol
Miscellaneous
1 346 (15.04%) Management Information System
2 271 (11.78%) Analytical Skills
3 163 (7.09%) Data Centre
4 95 (4.13%) Computer Science
5 63 (2.74%) Security Operations Centre
6 43 (1.87%) User Experience
7 37 (1.61%) CMDB
8 35 (1.52%) Cyber Attack
9 34 (1.48%) Virtual Team
10 33 (1.43%) Clustering
11 31 (1.35%) Blackberry
11 31 (1.35%) Fintech
11 31 (1.35%) Video Conferencing
12 30 (1.30%) Distributed Denial-of-Service
12 30 (1.30%) iSeries
13 29 (1.26%) Data Protection Act
13 29 (1.26%) Greenfield Project
13 29 (1.26%) Replication
14 25 (1.09%) Enterprise Software
15 23 (1.00%) EPoS
Operating Systems
1 630 (27.39%) Windows
2 348 (15.13%) Linux
3 267 (11.61%) Windows Server
4 206 (8.96%) Unix
5 134 (5.83%) Windows Server 2012
6 121 (5.26%) Windows Server 2008
7 105 (4.57%) Windows 7
8 63 (2.74%) Windows 10
9 47 (2.04%) Apple iOS
10 43 (1.87%) Windows Server 2003
11 41 (1.78%) Android
11 41 (1.78%) Red Hat Enterprise Linux
11 41 (1.78%) Solaris
12 35 (1.52%) Windows 8
13 33 (1.43%) AIX
13 33 (1.43%) CentOS
14 15 (0.65%) Windows XP
15 11 (0.48%) Ubuntu
16 6 (0.26%) FreeBSD
16 6 (0.26%) Mac OS X
Processes & Methodologies
1 1132 (49.22%) ITIL
2 612 (26.61%) Problem Management
3 530 (23.04%) Service Management
4 435 (18.91%) Change Management
5 407 (17.70%) Service Delivery
6 373 (16.22%) Information Security
7 198 (8.61%) ITIL V3
8 189 (8.22%) Cybersecurity
9 182 (7.91%) Continuous Improvement
10 181 (7.87%) Risk Management
11 173 (7.52%) SIEM
12 170 (7.39%) ITSM
13 168 (7.30%) Security Operations
14 165 (7.17%) Stakeholder Management
15 159 (6.91%) Project Management
16 139 (6.04%) Configuration Management
17 135 (5.87%) Agile Software Development
18 132 (5.74%) Root Cause Analysis
19 113 (4.91%) Change Control
20 109 (4.74%) Disaster Recovery
Programming Languages
1 373 (16.22%) SQL
2 132 (5.74%) PowerShell
3 100 (4.35%) Python
4 96 (4.17%) Java
5 74 (3.22%) Perl
6 53 (2.30%) C
7 49 (2.13%) Bash Shell
8 40 (1.74%) PHP
8 40 (1.74%) Shell Script
9 35 (1.52%) JavaScript
10 31 (1.35%) C#
11 27 (1.17%) T-SQL
12 25 (1.09%) PL/SQL
13 15 (0.65%) VBScript
14 9 (0.39%) ABAP
15 7 (0.30%) Ruby
15 7 (0.30%) VB
16 6 (0.26%) C++
16 6 (0.26%) Groovy
17 4 (0.17%) VB.NET
Qualifications
1 299 (13.00%) Degree
2 238 (10.35%) CISSP
3 219 (9.52%) Security Cleared
4 213 (9.26%) ITIL Certification
5 186 (8.09%) CISM
6 126 (5.48%) SC Cleared
7 111 (4.83%) Cisco Certification
8 102 (4.43%) CISA
9 96 (4.17%) Microsoft Certification
10 84 (3.65%) CEH
11 79 (3.43%) DV Cleared
12 76 (3.30%) ITIL Foundation Certificate
13 69 (3.00%) GIAC
14 67 (2.91%) CCNP
15 58 (2.52%) CCNA
16 56 (2.43%) SANS
17 45 (1.96%) MCP
18 38 (1.65%) GCED
18 38 (1.65%) GCIH
19 32 (1.39%) MCSE
Quality Assurance & Compliance
1 433 (18.83%) SLA
2 158 (6.87%) ISO/IEC 27001
3 102 (4.43%) PCI DSS
4 67 (2.91%) QA
5 36 (1.57%) Cyber Essentials
6 34 (1.48%) Sarbanes-Oxley
7 27 (1.17%) ISO 9001
8 24 (1.04%) COBIT
9 22 (0.96%) Data Quality
10 19 (0.83%) GDPR
11 13 (0.57%) Cyber Essentials PLUS
12 10 (0.43%) ISO 9000
13 7 (0.30%) ISO22301
14 6 (0.26%) Solvency II
15 5 (0.22%) JSP 440
15 5 (0.22%) PMO
16 3 (0.13%) Dodd-Frank
16 3 (0.13%) HMG Security Policy Framework
16 3 (0.13%) ISO19770
17 2 (0.087%) HIPAA
System Software
1 310 (13.48%) Active Directory
2 116 (5.04%) VMware Infrastructure
3 92 (4.00%) Hyper-V
4 38 (1.65%) vSphere
5 24 (1.04%) Terminal Services
6 22 (0.96%) XenApp
7 18 (0.78%) VMware ESX
8 16 (0.70%) Docker
9 14 (0.61%) NFS
10 12 (0.52%) Snort
10 12 (0.52%) vCloud
11 10 (0.43%) VMware ESXi
12 8 (0.35%) KVM
13 7 (0.30%) ProxySG
14 6 (0.26%) Firmware
14 6 (0.26%) Virtual Desktop
14 6 (0.26%) Virtual Servers
14 6 (0.26%) VMware Server
15 5 (0.22%) Virtual Machines
15 5 (0.22%) XenDesktop
Systems Management
1 66 (2.87%) SCCM
2 41 (1.78%) Opscode Chef
2 41 (1.78%) Puppet
3 39 (1.70%) Network Intrusion Detection System
4 29 (1.26%) Nessus
5 28 (1.22%) Nagios
6 27 (1.17%) McAfee ePO
7 25 (1.09%) SCOM
8 24 (1.04%) PowerBroker
9 23 (1.00%) Ansible
10 22 (0.96%) NetBackup
11 20 (0.87%) Microsoft Clustering
12 18 (0.78%) CSIRT
13 17 (0.74%) QRadar
14 14 (0.61%) Cisco CUCM
14 14 (0.61%) Ganglia
14 14 (0.61%) Netcool
15 13 (0.57%) Host Intrusion Detection System
15 13 (0.57%) ServiceCenter
16 9 (0.39%) ITRS Geneos
Vendors
1 500 (21.74%) Microsoft
2 242 (10.52%) Cisco
3 206 (8.96%) VMware
4 172 (7.48%) Oracle
5 101 (4.39%) HP
6 94 (4.09%) Citrix
7 75 (3.26%) Splunk
8 73 (3.17%) ServiceNow
9 65 (2.83%) CheckPoint
10 63 (2.74%) IBM
11 60 (2.61%) Remedy
12 59 (2.57%) Red Hat
13 53 (2.30%) Juniper
14 43 (1.87%) NetApp
14 43 (1.87%) SAP
15 38 (1.65%) Apple
16 37 (1.61%) Palo Alto
17 36 (1.57%) Intel Security
18 30 (1.30%) CyberArk
19 28 (1.22%) LogRhythm
Manchester, Lancashire
Experis Ltd
Posted: 16 hours ago
Greater Manchester
Etech Partners
Salary: Up to £26,000 per annum + Benefits
Posted: 16 hours ago
Northampton, Northamptonshire
Erin Associates
Salary: £26000 - £27000 per annum + Benefits
Posted: 22 hours ago
London
Experis Ltd
Posted: 16 hours ago
Much Hadham, Hertfordshire
Complete Tech Limited
Salary: From £28,000 to £35,000 per annum
Posted: 16 hours ago
London
Experis Ltd
Salary: £50000.00 - £60000.00 per annum
Posted: 3 hours ago
Bristol, Avon
Hargreaves Lansdown
Salary: Competitive
Posted: 23 hours ago
Coventry, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £37000.00 - £41000.00 per annum
Posted: 3 days ago
Bristol, Avon
Hargreaves Lansdown
Salary: Competitive
Posted: 23 hours ago
City, London
Venturi
Salary: £55000 - £65000 per annum + bonus +Full bens
Posted: 3 days ago
South East London
Perfect People Recruitment Solutions Ltd
Salary: Base salary to £75,000 plus 10% bonus and benefits
Posted: 22 hours ago
Leeds, West Yorkshire
nGAGE Specialist Recruitment
Salary: £40000 - £50000 per annum + Free parking
Posted: 4 days ago
Lewes, East Sussex
ARC IT Recruitment Ltd
Salary: £42,000 + benefits
Posted: 3 days ago
Watford, Hertfordshire
Senitor Associates
Salary: £45000 per annum
Posted: 3 days ago
London
Advanced
Posted: 4 days ago
Middlesex
The North Starr
Salary: £23000 - £28000 per annum + benefits
Posted: 5 days ago
Watford, Hertfordshire
Senitor Associates
Salary: £45000 per annum
Posted: 3 days ago
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £32000 per annum + £1,200 DV allowance
Posted: 4 days ago
City, London
TEKsystems
Salary: £40000 - £55000 per annum + Bonus + Benefits
Posted: 6 days ago
Southampton, Hampshire
Kingfisher IT Services
Salary: £negotiable dependent on exp. + benefits and bonus potential
Posted: 4 days ago
London
Harris Global
Salary: From £40,000 to £45,000 per annum
Posted: 3 days ago
Basingstoke, Hampshire
Miller Maxwell Ltd
Salary: From £23,000 to £28,000 per annum Bonus and benefits package
Posted: 6 days ago
London
Amicus Recruitment Limited
Salary: £40000 - £48000 per annum
Posted: 3 days ago
City, London
FT Select
Salary: Up to £30,000 per annum + bonus + company benefits
Posted: 4 days ago
London
Lorien Resourcing
Posted: 3 days ago
Manchester, Lancashire
Michael Page International
Salary: £63000 - £85000 per annum + car, flex working, exc pen/ hol
Posted: Yesterday
Abingdon, Oxfordshire
PMC retail
Salary: Competitive + Pension + Healthcare & Other Benefits
Posted: 6 days ago
London
University of the Arts London
Salary: £43,961 - 52,965 per year + Excellent Benefits
Posted: 7 days ago
Leeds, West Yorkshire
ASDA
Salary: Market Salary + Bonus
Posted: 8 days ago
Cheadle, Cheshire
FT Select
Salary: From £20,000 to £24,000 per annum + company benefits
Posted: 4 days ago