The following table provides summary statistics for permanent job vacancies with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 3 months to 24 March 2017 with a comparison to the same period in the previous 2 years.

3 months to
24 Mar 2017
Same period 2016 Same period 2015
Incident Management
UK
Rank 257 227 219
Rank change year-on-year -30 -8  
Permanent jobs citing Incident Management 1059 1532 1552
As % of all permanent IT jobs advertised in the UK 1.25% 1.49% 1.47%
As % of the Processes & Methodologies category 1.40% 1.68% 1.69%
Number of salaries quoted 821 1118 1171
Median salary £42,500 £42,500 £42,000
Median salary % change year-on-year - +1.19%  
90% offered a salary of more than £22,500 £25,000 £23,000
10% offered a salary of more than £75,000 £70,000 £65,000
UK excluding London median salary £37,500 £40,000 £40,000
% change year-on-year -6.25% -  

Incident Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for process and methodology skills.

Process & Methodology Skills
UK
Permanent job vacancies with a requirement for process and methodology skills 75650 91140 91950
As % of all permanent IT job vacancies advertised in the UK 89.04% 88.53% 87.02%
Number of salaries quoted 62160 75461 74357
Median salary £50,000 £50,000 £49,500
Median salary % change year-on-year - +1.01%  
90% offered a salary of more than £32,500 £32,500 £31,500
10% offered a salary of more than £77,500 £75,000 £75,000
UK excluding London median salary £45,000 £45,000 £43,000
% change year-on-year - +4.65%  

Incident Management
Job Vacancy Trend

The job posting trend of jobs advertised citing Incident Management as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Incident Management in the UK

Incident Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management.

Salary trend for Incident Management in the UK

Incident Management
Salary Histogram

The salary distribution of IT jobs citing Incident Management over the 3 months to 24 March 2017.

Salary histogram for Incident Management in the UK

Incident Management
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the UK over the 3 months to 24 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -31 978 £44,000 +1.58% 141
London +14 432 £55,000 - 36
South East -19 159 £40,000 -5.88% 33
East of England -31 98 £45,000 +5.88% 13
North West -31 74 £41,000 -6.28% 7
City of London +33 69 £60,000 +14.28% 12
Yorkshire -39 55 £22,500 -41.55% 15
South West -5 52 £40,000 +21.21% 9
Hertfordshire -20 52 £47,500 +11.76% 7
West Midlands -30 51 £33,750 -10.00% 9
East Midlands -19 47 £30,000 -25.00% 11
Hampshire +40 43 £36,500 -2.66% 7
Manchester -36 38 £40,000 -23.80% 7
Berkshire +7 34 £42,000 -26.95% 9
Buckinghamshire -14 32 £44,000 +49.15% 6
Northamptonshire +31 27 £30,000 -33.33% 3
Cheshire +7 27 £44,000 +41.93%
Surrey +6 27 £51,250 +49.63% 2
West Yorkshire -43 27 £37,500 -10.71% 11
Warwickshire +48 25 £33,750 +25.00% 2
Milton Keynes 0 25 £41,250 +65.00% 6
Scotland +6 23 £46,000 +15.00% 3
North Yorkshire +15 22 £22,500 -35.71% 3
Wales +5 22 £32,750 +19.09% 1
Northampton +27 21 £30,000 -33.33% 1
Fareham +26 20 £40,000 - 2
Leeds -28 19 £37,500 -9.09% 6
Essex +8 16 £61,500 +46.42% 1
Glasgow +27 15 £46,750 +3.88%
Cambridgeshire +9 14 £42,500 +13.33% 3

Incident Management
Top 30 Related IT Skills

For the 6 months to 24 March 2017, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for Incident Management.

1 1240 (51.77%) ITIL
2 651 (27.18%) Problem Management
3 649 (27.10%) Windows
4 570 (23.80%) Finance
5 550 (22.96%) Microsoft
6 535 (22.34%) Service Management
7 466 (19.46%) SLA
8 465 (19.42%) Change Management
9 417 (17.41%) Service Delivery
10 392 (16.37%) Linux
11 389 (16.24%) SQL
12 360 (15.03%) Information Security
13 342 (14.28%) Management Information System
13 342 (14.28%) Degree
14 321 (13.40%) MS Excel
15 287 (11.98%) Analytical Skills
16 286 (11.94%) Active Directory
17 280 (11.69%) SQL Server
18 262 (10.94%) Windows Server
19 249 (10.40%) Cisco
20 246 (10.27%) ITIL Certification
21 238 (9.94%) Firewall
22 233 (9.73%) CISSP
22 233 (9.73%) Banking
23 228 (9.52%) VMware
24 225 (9.39%) ITIL V3
25 222 (9.27%) Security Cleared
26 218 (9.10%) Unix
27 195 (8.14%) Continuous Improvement
28 194 (8.10%) Oracle

Incident Management
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 100 (4.18%) MS Exchange
2 86 (3.59%) SharePoint
3 76 (3.17%) IIS
4 66 (2.76%) Tomcat
5 55 (2.30%) Skype for Business
6 51 (2.13%) Apache
7 43 (1.80%) Exchange Server 2013
8 33 (1.38%) Exchange Server 2010
9 31 (1.29%) JBoss
10 21 (0.88%) Oracle SOA Suite
11 19 (0.79%) Confluence
12 17 (0.71%) WebSphere
13 16 (0.67%) SAS
14 15 (0.63%) WebLogic
15 13 (0.54%) Blackberry Enterprise Server
16 12 (0.50%) CMS
17 10 (0.42%) Exchange Server 2007
18 8 (0.33%) Elasticsearch
18 8 (0.33%) nginx
18 8 (0.33%) SharePoint 2013
Applications
1 321 (13.40%) MS Excel
2 188 (7.85%) MS Office
3 17 (0.71%) MS PowerPoint
4 15 (0.63%) MS Visio
5 12 (0.50%) SPSS
6 7 (0.29%) MS Project
7 3 (0.13%) Spreadsheet
Business Applications
1 25 (1.04%) Dynamics CRM
1 25 (1.04%) Oracle EBS R12
2 22 (0.92%) assyst
3 19 (0.79%) RiskWrite
4 15 (0.63%) Remedy ITSM
5 14 (0.58%) Sentinel
6 10 (0.42%) Cognos Business Intelligence
7 8 (0.33%) SAP ERP
7 8 (0.33%) SAP FI
8 7 (0.29%) Dynamics AX
9 6 (0.25%) Oracle Assets
9 6 (0.25%) Oracle EBS
9 6 (0.25%) Oracle ERP
9 6 (0.25%) Oracle iProcurement
9 6 (0.25%) Oracle Payables
9 6 (0.25%) Oracle Receivables
9 6 (0.25%) SAP CO
9 6 (0.25%) SAP FI/CO
10 5 (0.21%) FastStats
10 5 (0.21%) SAP SRM
Cloud Services
1 77 (3.22%) Office 365
2 51 (2.13%) Microsoft Azure
3 37 (1.54%) Amazon AWS
4 33 (1.38%) SaaS
5 29 (1.21%) IaaS
6 22 (0.92%) Google Cloud Platform
7 18 (0.75%) PaaS
8 13 (0.54%) Cloud Computing
9 10 (0.42%) G Suite
10 8 (0.33%) OneDrive
11 7 (0.29%) GitHub
12 4 (0.17%) Azure Active Directory
12 4 (0.17%) Oracle CX
12 4 (0.17%) Responsys
12 4 (0.17%) Taleo
12 4 (0.17%) Virtual Private Cloud
13 3 (0.13%) Mimecast
13 3 (0.13%) Yammer
14 1 (0.042%) AWS OpsWorks
Communications & Networking
1 238 (9.94%) Firewall
2 110 (4.59%) LAN
3 103 (4.30%) DNS
4 102 (4.26%) TCP/IP
5 91 (3.80%) WAN
6 90 (3.76%) Intrusion Detection
7 79 (3.30%) Internet
8 62 (2.59%) Network Security
9 61 (2.55%) DHCP
10 57 (2.38%) SAN
11 56 (2.34%) Wireless
12 54 (2.25%) VPN
13 49 (2.05%) MPLS
14 42 (1.75%) VoIP
15 37 (1.54%) Skype
16 35 (1.46%) Intranet
16 35 (1.46%) Wi-Fi
16 35 (1.46%) Wireshark
17 28 (1.17%) Cisco ASA
17 28 (1.17%) HTTP
Database & Business Intelligence
1 280 (11.69%) SQL Server
2 48 (2.00%) MySQL
3 46 (1.92%) SQL Server Reporting Services
4 44 (1.84%) Oracle Database
5 41 (1.71%) Relational Database
5 41 (1.71%) SQL Server Integration Services
6 40 (1.67%) SQL Server 2008
7 35 (1.46%) Data Warehouse
8 29 (1.21%) PostgreSQL
9 25 (1.04%) Oracle Reports
10 19 (0.79%) SQL Server 2012
11 16 (0.67%) BusinessObjects
11 16 (0.67%) SQL Server 2014
12 15 (0.63%) SQL Server 2005
13 14 (0.58%) Hadoop
13 14 (0.58%) NoSQL
14 13 (0.54%) Big Data
15 12 (0.50%) DB2
16 11 (0.46%) GIS
17 10 (0.42%) OLAP
Development Applications
1 53 (2.21%) JIRA
2 32 (1.34%) Jenkins
3 25 (1.04%) Git (software)
4 19 (0.79%) Eclipse
4 19 (0.79%) VersionOne
5 16 (0.67%) Team Foundation Server
6 13 (0.54%) Subversion
7 10 (0.42%) SQL Server Management Studio (SSMS)
8 9 (0.38%) JMeter
8 9 (0.38%) LoadRunner
8 9 (0.38%) LoadUI
8 9 (0.38%) Ranorex
8 9 (0.38%) Selenium
8 9 (0.38%) SoapUI
9 8 (0.33%) TeamCity
10 6 (0.25%) Maven
10 6 (0.25%) YouTrack
11 5 (0.21%) Atlassian Bamboo
11 5 (0.21%) Talend Open Studio
11 5 (0.21%) Visual Studio
General
1 570 (23.80%) Finance
2 233 (9.73%) Banking
3 166 (6.93%) Telecoms
4 100 (4.18%) Legal
5 89 (3.72%) Retail
6 36 (1.50%) Law
7 32 (1.34%) Investment Banking
8 28 (1.17%) Billing
9 24 (1.00%) Advertising
9 24 (1.00%) Manufacturing
10 23 (0.96%) Financial Institution
11 18 (0.75%) Back Office
12 16 (0.67%) Publishing
13 13 (0.54%) Electronics
14 12 (0.50%) German Language
15 11 (0.46%) Front Office
15 11 (0.46%) Marketing
16 10 (0.42%) French Language
16 10 (0.42%) Games
17 8 (0.33%) Automotive
Job Titles
1 676 (28.23%) Analyst
2 237 (9.90%) Support Analyst
3 230 (9.60%) Service Manager
4 209 (8.73%) Incident Manager
5 202 (8.43%) Applications Support
6 171 (7.14%) Service Analyst
7 122 (5.09%) Service Desk Analyst
8 110 (4.59%) Security Analyst
9 106 (4.43%) Applications Support Analyst
10 101 (4.22%) IT Manager
11 95 (3.97%) Support Engineer
12 89 (3.72%) IT Analyst
13 88 (3.67%) Security Manager
14 85 (3.55%) IT Support
14 85 (3.55%) Team Leader
15 74 (3.09%) Administrator
15 74 (3.09%) IT Services Manager
16 72 (3.01%) Delivery Manager
16 72 (3.01%) Network Engineer
16 72 (3.01%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 77 (3.22%) .NET
2 46 (1.92%) Middleware
3 40 (1.67%) Web Services
4 28 (1.17%) XML
5 26 (1.09%) HTML
6 21 (0.88%) SailPoint
7 17 (0.71%) CSS
7 17 (0.71%) jQuery
8 13 (0.54%) AngularJS
8 13 (0.54%) LAMP
8 13 (0.54%) SOAP
9 12 (0.50%) 802.1X
9 12 (0.50%) Apache Camel
10 11 (0.46%) ASP.NET
11 10 (0.42%) FIX Protocol
12 9 (0.38%) .NET Framework
12 9 (0.38%) Regular Expression
12 9 (0.38%) Spring
13 8 (0.33%) COM
13 8 (0.33%) HTML5
Miscellaneous
1 342 (14.28%) Management Information System
2 287 (11.98%) Analytical Skills
3 182 (7.60%) Data Centre
4 106 (4.43%) Computer Science
5 66 (2.76%) Security Operations Centre
6 40 (1.67%) Virtual Team
7 37 (1.54%) User Experience
8 36 (1.50%) CMDB
8 36 (1.50%) Distributed Denial-of-Service
9 34 (1.42%) Blackberry
10 33 (1.38%) Replication
10 33 (1.38%) Video Conferencing
11 29 (1.21%) Clustering
12 28 (1.17%) Cyber Attack
12 28 (1.17%) Fintech
12 28 (1.17%) iSeries
13 27 (1.13%) CESG
13 27 (1.13%) EPoS
14 26 (1.09%) Enterprise Software
15 25 (1.04%) Data Protection Act
Operating Systems
1 649 (27.10%) Windows
2 392 (16.37%) Linux
3 262 (10.94%) Windows Server
4 218 (9.10%) Unix
5 142 (5.93%) Windows Server 2012
6 125 (5.22%) Windows Server 2008
7 109 (4.55%) Windows 7
8 68 (2.84%) Windows 10
9 49 (2.05%) Apple iOS
9 49 (2.05%) Red Hat Enterprise Linux
10 42 (1.75%) Android
11 41 (1.71%) Solaris
12 39 (1.63%) Windows Server 2003
13 38 (1.59%) Windows 8
14 33 (1.38%) AIX
15 31 (1.29%) CentOS
16 13 (0.54%) Windows XP
17 9 (0.38%) Ubuntu
18 7 (0.29%) Mac OS
19 5 (0.21%) Windows Phone
Processes & Methodologies
1 1240 (51.77%) ITIL
2 651 (27.18%) Problem Management
3 535 (22.34%) Service Management
4 465 (19.42%) Change Management
5 417 (17.41%) Service Delivery
6 360 (15.03%) Information Security
7 225 (9.39%) ITIL V3
8 195 (8.14%) Continuous Improvement
9 182 (7.60%) Security Operations
10 179 (7.47%) Cybersecurity
11 177 (7.39%) ITSM
12 176 (7.35%) Risk Management
13 166 (6.93%) Project Management
14 163 (6.81%) SIEM
14 163 (6.81%) Stakeholder Management
15 144 (6.01%) Agile Software Development
16 140 (5.85%) Root Cause Analysis
17 136 (5.68%) Configuration Management
18 114 (4.76%) Change Control
19 109 (4.55%) Disaster Recovery
Programming Languages
1 389 (16.24%) SQL
2 130 (5.43%) PowerShell
3 107 (4.47%) Java
4 105 (4.38%) Python
5 78 (3.26%) Perl
6 66 (2.76%) C
7 46 (1.92%) Shell Script
8 42 (1.75%) Bash Shell
9 38 (1.59%) C#
9 38 (1.59%) JavaScript
9 38 (1.59%) PHP
10 30 (1.25%) PL/SQL
11 28 (1.17%) T-SQL
12 16 (0.67%) VBScript
13 11 (0.46%) Ruby
14 8 (0.33%) ABAP
15 7 (0.29%) C++
15 7 (0.29%) VB
16 4 (0.17%) Groovy
16 4 (0.17%) VB.NET
Qualifications
1 342 (14.28%) Degree
2 246 (10.27%) ITIL Certification
3 233 (9.73%) CISSP
4 222 (9.27%) Security Cleared
5 178 (7.43%) CISM
6 125 (5.22%) SC Cleared
7 110 (4.59%) Microsoft Certification
8 109 (4.55%) Cisco Certification
9 104 (4.34%) CISA
10 77 (3.22%) CEH
11 74 (3.09%) DV Cleared
12 72 (3.01%) ITIL Foundation Certificate
13 70 (2.92%) CCNP
14 64 (2.67%) GIAC
15 63 (2.63%) CCNA
16 49 (2.05%) SANS
17 46 (1.92%) MCP
18 41 (1.71%) GCED
19 38 (1.59%) MCSE
20 36 (1.50%) GCIH
Quality Assurance & Compliance
1 466 (19.46%) SLA
2 159 (6.64%) ISO/IEC 27001
3 108 (4.51%) PCI DSS
4 70 (2.92%) QA
5 37 (1.54%) Cyber Essentials
6 35 (1.46%) Sarbanes-Oxley
7 27 (1.13%) ISO 9001
8 25 (1.04%) Data Quality
9 23 (0.96%) COBIT
10 14 (0.58%) Cyber Essentials PLUS
11 12 (0.50%) GDPR
12 9 (0.38%) ISO22301
13 8 (0.33%) ISO 9000
14 5 (0.21%) JSP 440
14 5 (0.21%) PMO
15 4 (0.17%) Dodd-Frank
15 4 (0.17%) HMG Security Policy Framework
15 4 (0.17%) Solvency II
16 2 (0.084%) BS7799
16 2 (0.084%) ISO 14000
System Software
1 286 (11.94%) Active Directory
2 132 (5.51%) VMware Infrastructure
3 88 (3.67%) Hyper-V
4 37 (1.54%) vSphere
5 29 (1.21%) XenApp
6 25 (1.04%) VMware ESX
7 23 (0.96%) Terminal Services
8 18 (0.75%) NFS
9 12 (0.50%) vCloud
10 10 (0.42%) Docker
10 10 (0.42%) Snort
11 9 (0.38%) VMware ESXi
11 9 (0.38%) XenDesktop
12 6 (0.25%) Firmware
12 6 (0.25%) KVM
12 6 (0.25%) ProxySG
12 6 (0.25%) Virtual Machines
12 6 (0.25%) VMware Workstation
13 5 (0.21%) NDS
13 5 (0.21%) NetIQ eDirectory
Systems Management
1 63 (2.63%) SCCM
2 47 (1.96%) Puppet
3 39 (1.63%) Opscode Chef
4 34 (1.42%) Network Intrusion Detection System
5 30 (1.25%) Nessus
6 28 (1.17%) Nagios
7 24 (1.00%) McAfee ePO
7 24 (1.00%) NetBackup
8 23 (0.96%) PowerBroker
9 22 (0.92%) SCOM
10 19 (0.79%) Ansible
11 18 (0.75%) Microsoft Clustering
12 17 (0.71%) CSIRT
13 14 (0.58%) Ganglia
13 14 (0.58%) Netcool
14 11 (0.46%) Cisco CUCM
14 11 (0.46%) QRadar
15 10 (0.42%) Host Intrusion Detection System
16 9 (0.38%) AirWatch
16 9 (0.38%) ServiceCenter
Vendors
1 550 (22.96%) Microsoft
2 249 (10.40%) Cisco
3 228 (9.52%) VMware
4 194 (8.10%) Oracle
5 114 (4.76%) Citrix
5 114 (4.76%) HP
6 80 (3.34%) Splunk
7 72 (3.01%) CheckPoint
8 71 (2.96%) ServiceNow
9 63 (2.63%) Red Hat
10 62 (2.59%) SAP
11 57 (2.38%) Remedy
12 53 (2.21%) IBM
13 49 (2.05%) Juniper
14 46 (1.92%) NetApp
15 42 (1.75%) Apple
15 42 (1.75%) Palo Alto
16 38 (1.59%) Intel Security
17 36 (1.50%) Google
18 30 (1.25%) CyberArk
City, London
FT Select
Salary: Up to £30,000 per annum + bonus + company benefits
Posted: 9 hours ago
Huntingdon, Cambridgeshire
The One Group
Salary: £40k - 45k per year
Posted: 10 hours ago
Leeds, West Yorkshire
RecruitmentRevolution.com Limited
Salary: Competitive Salary
Posted: 8 hours ago
Leicester, Leicestershire
Uniting Ambition
Salary: £30k - 45k per year + Bonus, holidays, pension, discounts, life assura
Posted: 7 hours ago
Middlesex
The North Starr
Salary: £23000 - £28000 per annum + benefits
Posted: Yesterday
Bristol, Avon
Hargreaves Lansdown
Salary: Competitive
Posted: 10 hours ago
Peterborough, Cambridgeshire
comparethemarket.com
Salary: Up to £30,000 per annum
Posted: Yesterday
London
Lorien Resourcing
Posted: 14 hours ago
Wakefield, West Yorkshire
onezeero.
Salary: £35000 - £40000 per annum
Posted: 2 days ago
Basingstoke, Hampshire
CV Screen Ltd
Salary: £38k - 45k per year + Pension
Posted: Yesterday
Castleford, West Yorkshire
TJ Peel
Salary: From £15,000 to £20,000 per annum
Posted: 2 days ago
London
McGregor Boyall
Salary: £70000 - £80000 per annum
Posted: 9 hours ago
City, London
IPsoft
Salary: Excellent salary with strong benefits package
Posted: Yesterday
Bristol, Avon
Hargreaves Lansdown
Salary: Competitive
Posted: 10 hours ago
London
Spencer Rose
Salary: From £80,000 to £100,000 per annum
Posted: 9 hours ago
Northamptonshire
TEKsystems
Salary: £20000 - £24000 per annum + Benefits
Posted: 3 days ago
Renfrew, Renfrewshire
Sopra Steria Recruitment
Salary: From £49,000 to £51,750 per annum plus benefits
Posted: 2 days ago
Greater Manchester
Rullion
Salary: £23000 - £25000 per annum + Excellent Benefits
Posted: Yesterday
Smethwick, West Midlands (County)
Pimlico Banks Recruitment
Salary: £very competitive
Posted: 3 days ago
Leeds, West Yorkshire
Opus Recruitment Solutions Ltd
Salary: £35000 - £40000 per annum
Posted: 4 days ago
Reading, Berkshire
Sanderson
Salary: Excellent Package
Posted: 4 days ago
Northallerton, North Yorkshire
Lorien Resourcing
Salary: Competitive Salary Package
Posted: 2 days ago
Much Hadham, Hertfordshire
Complete Tech Limited
Salary: From £28,000 to £35,000 per annum
Posted: 4 days ago
London
Stanford Associates
Salary: From £50,000 to £60,000 per annum + excellent bonus and extensive bene
Posted: Yesterday
London
Global Technology Solutions Ltd
Salary: £37960 - £38285 per annum
Posted: Yesterday
Middlesex
The North Starr
Salary: £25000 - £30000 per annum + benefits
Posted: 3 days ago
Bordon, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £30000 - £37000 per annum + benefiits+ training+ progression
Posted: 3 days ago
Bridgwater, Somerset
Yoh
Salary: £8.88 - £10.49 per hour
Posted: 3 days ago
Winchester, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £20000 - £25000 per annum + benefits
Posted: 3 days ago
City, London
Client Server
Salary: £75k to £90k + benefits
Posted: Yesterday