The following table provides summary statistics for permanent job vacancies with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 3 months to 26 April 2017 with a comparison to the same period in the previous 2 years.

Incident Management
UK
3 months to
26 Apr 2017
Same period 2016 Same period 2015
Rank 258 233 231
Rank change year-on-year -25 -2  
Permanent jobs citing Incident Management 1045 1530 1618
As % of all permanent IT jobs advertised in the UK 1.21% 1.47% 1.46%
As % of the Processes & Methodologies category 1.35% 1.66% 1.68%
Number of salaries quoted 815 1119 1187
Median salary £42,750 £44,750 £42,500
Median salary % change year-on-year -4.46% +5.29%  
90% offered a salary of more than £23,500 £25,000 £23,500
10% offered a salary of more than £80,000 £70,000 £65,000
UK excluding London median salary £37,500 £42,000 £40,000
% change year-on-year -10.71% +5.00%  

Incident Management is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for process and methodology skills.

Process & Methodology Skills
UK
Permanent job vacancies with a requirement for process and methodology skills 77188 92199 96461
As % of all permanent IT job vacancies advertised in the UK 89.35% 88.76% 87.10%
Number of salaries quoted 63463 76569 77919
Median salary £50,000 £50,000 £50,000
90% offered a salary of more than £32,500 £32,500 £31,500
10% offered a salary of more than £77,500 £75,000 £75,000
UK excluding London median salary £45,000 £45,000 £44,000
% change year-on-year - +2.27%  

Incident Management
Job Vacancy Trend

The job posting trend of jobs advertised citing Incident Management as a proportion of all permanent or contract IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Incident Management in the UK

Incident Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management.

Salary trend for Incident Management in the UK

Incident Management
Salary Histogram

The salary distribution of IT jobs citing Incident Management over the 3 months to 26 April 2017.

Salary histogram for Incident Management in the UK

Incident Management
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the UK over the 3 months to 26 April 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -42 977 £44,000 -2.22% 133
London -5 395 £60,000 +12.14% 48
South East -26 178 £40,000 -20.00% 27
North West -9 90 £35,000 -6.66% 11
City of London +33 82 £60,000 +29.72% 11
East of England -44 80 £45,000 +5.88% 15
West Midlands -36 73 £45,000 +12.50% 10
South West +17 53 £40,000 +14.28% 8
Yorkshire -45 52 £36,378 -13.38% 4
Manchester -33 51 £36,500 -27.00% 9
Hertfordshire -20 48 £47,500 +11.76% 9
Hampshire +35 45 £35,000 +7.69% 7
East Midlands 0 43 £30,000 -25.00% 4
Berkshire -27 41 £41,500 -24.54% 8
Buckinghamshire -14 40 £29,500 +10.28% 6
Milton Keynes +4 34 £35,500 +42.00% 6
West Yorkshire -48 30 £37,500 -10.71% 2
Warwickshire +54 29 £40,000 +48.14% 2
Northamptonshire +31 27 £30,000 -33.33% 2
Cheshire +1 25 £44,000 +60.00% 1
Birmingham -44 25 £45,000 - 1
Northampton +24 22 £30,000 -33.33% 2
North Yorkshire +15 20 £22,500 -21.73% 1
Leeds -14 20 £37,500 -10.71% 2
Surrey -16 19 £55,000 +15.78%
Scotland -10 16 £50,375 +18.52% 2
Wales -15 16 £35,000 +27.27%
North East +7 15 £25,729 -6.44% 6
Reading +2 15 £28,000 -49.09% 4
Cambridgeshire +6 14 £38,870 -2.82% 1

For the 6 months to 26 April 2017, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for Incident Management.

1 1131 (49.24%) ITIL
2 632 (27.51%) Windows
3 614 (26.73%) Problem Management
4 587 (25.56%) Finance
5 534 (23.25%) Service Management
6 505 (21.99%) Microsoft
7 435 (18.94%) SLA
8 428 (18.63%) Change Management
9 410 (17.85%) Service Delivery
10 370 (16.11%) Information Security
11 369 (16.06%) SQL
12 343 (14.93%) Management Information System
13 342 (14.89%) Linux
14 311 (13.54%) Active Directory
15 296 (12.89%) Degree
16 266 (11.58%) Analytical Skills
17 262 (11.41%) Windows Server
18 256 (11.14%) SQL Server
19 244 (10.62%) Cisco
20 232 (10.10%) CISSP
21 224 (9.75%) Banking
22 215 (9.36%) Security Cleared
23 210 (9.14%) Firewall
24 209 (9.10%) ITIL Certification
25 208 (9.06%) VMware
26 205 (8.92%) Unix
27 198 (8.62%) ITIL V3
28 186 (8.10%) Cybersecurity
29 183 (7.97%) CISM
30 181 (7.88%) Continuous Improvement

Incident Management
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 111 (4.83%) MS Exchange
2 93 (4.05%) SharePoint
3 81 (3.53%) IIS
4 51 (2.22%) Skype for Business
5 49 (2.13%) Tomcat
6 40 (1.74%) Apache
7 34 (1.48%) Exchange Server 2013
8 29 (1.26%) Exchange Server 2010
9 26 (1.13%) JBoss
10 19 (0.83%) SAS
11 18 (0.78%) WebSphere
12 17 (0.74%) Confluence
13 14 (0.61%) Oracle SOA Suite
14 13 (0.57%) Blackberry Enterprise Server
15 12 (0.52%) CMS
15 12 (0.52%) Exchange Server 2007
16 10 (0.44%) BizTalk Server
17 8 (0.35%) Elasticsearch
17 8 (0.35%) nginx
17 8 (0.35%) SharePoint 2013
Applications
1 176 (7.66%) Microsoft Office
2 68 (2.96%) Microsoft Excel
3 20 (0.87%) Microsoft PowerPoint
4 18 (0.78%) MS Visio
5 8 (0.35%) SPSS
6 7 (0.30%) Microsoft Project
7 3 (0.13%) Spreadsheet
Business Applications
1 23 (1.00%) RiskWrite
2 22 (0.96%) Remedy ITSM
3 19 (0.83%) Dynamics CRM
4 18 (0.78%) assyst
5 17 (0.74%) Cognos Business Intelligence
6 14 (0.61%) Oracle EBS R12
7 13 (0.57%) SAP FI
8 12 (0.52%) Sentinel
9 11 (0.48%) SAP CO
9 11 (0.48%) SAP FI/CO
10 8 (0.35%) Dynamics AX
11 7 (0.30%) SAP SRM
12 5 (0.22%) SAP MM
13 4 (0.17%) Eloqua
13 4 (0.17%) SAP SD
13 4 (0.17%) Unit4 Business World
14 3 (0.13%) Dynamics NAV
14 3 (0.13%) FastStats
15 2 (0.087%) SAP FI-GL
15 2 (0.087%) SAP FS
Cloud Services
1 75 (3.27%) Office 365
2 55 (2.39%) Microsoft Azure
3 41 (1.78%) Amazon AWS
4 40 (1.74%) SaaS
5 34 (1.48%) IaaS
6 22 (0.96%) PaaS
7 14 (0.61%) Google Cloud Platform
8 10 (0.44%) Cloud Computing
9 9 (0.39%) G Suite
9 9 (0.39%) OneDrive
10 7 (0.30%) OpenDNS
11 5 (0.22%) GitHub
12 4 (0.17%) Akamai
12 4 (0.17%) Azure Active Directory
12 4 (0.17%) Oracle CX
12 4 (0.17%) Responsys
12 4 (0.17%) Taleo
12 4 (0.17%) Virtual Private Cloud
13 3 (0.13%) Yammer
14 2 (0.087%) Mimecast
Communications & Networking
1 210 (9.14%) Firewall
2 116 (5.05%) LAN
3 110 (4.79%) TCP/IP
4 103 (4.48%) WAN
5 99 (4.31%) DNS
6 86 (3.74%) Intrusion Detection
7 69 (3.00%) Network Security
8 65 (2.83%) DHCP
8 65 (2.83%) Internet
9 63 (2.74%) SAN
10 55 (2.39%) VPN
11 54 (2.35%) Wireless
12 46 (2.00%) MPLS
13 40 (1.74%) Skype
14 36 (1.57%) VoIP
15 31 (1.35%) Cisco ASA
16 30 (1.31%) Wi-Fi
17 29 (1.26%) IP Telephony
18 27 (1.18%) Wireshark
19 26 (1.13%) HTTP
Database & Business Intelligence
1 256 (11.14%) SQL Server
2 53 (2.31%) MySQL
3 47 (2.05%) SQL Server Reporting Services
4 45 (1.96%) SQL Server 2008
5 43 (1.87%) SQL Server Integration Services
6 39 (1.70%) Data Warehouse
7 38 (1.65%) Oracle Database
8 34 (1.48%) Relational Database
9 27 (1.18%) PostgreSQL
10 26 (1.13%) Oracle Reports
11 23 (1.00%) SQL Server 2012
12 22 (0.96%) SQL Server 2014
13 21 (0.91%) SQL Server 2005
14 16 (0.70%) NoSQL
15 15 (0.65%) SQL Server 2016
16 14 (0.61%) BusinessObjects
17 13 (0.57%) Big Data
17 13 (0.57%) Hadoop
18 12 (0.52%) DB2
19 11 (0.48%) SAP BW
Development Applications
1 41 (1.78%) JIRA
2 34 (1.48%) Jenkins
3 27 (1.18%) Git (software)
4 23 (1.00%) Eclipse
4 23 (1.00%) VersionOne
5 13 (0.57%) Team Foundation Server
6 11 (0.48%) SQL Server Management Studio (SSMS)
6 11 (0.48%) Subversion
6 11 (0.48%) TeamCity
7 9 (0.39%) JMeter
7 9 (0.39%) LoadRunner
7 9 (0.39%) LoadUI
7 9 (0.39%) Ranorex
7 9 (0.39%) Selenium
7 9 (0.39%) SoapUI
8 5 (0.22%) Atlassian Bamboo
8 5 (0.22%) Maven
8 5 (0.22%) Oracle Forms
8 5 (0.22%) Visual Studio
9 4 (0.17%) Toad
General
1 587 (25.56%) Finance
2 224 (9.75%) Banking
3 155 (6.75%) Telecoms
4 95 (4.14%) Legal
5 91 (3.96%) Retail
6 39 (1.70%) Law
7 27 (1.18%) Billing
7 27 (1.18%) Financial Institution
8 24 (1.04%) Investment Banking
9 21 (0.91%) Advertising
10 16 (0.70%) Manufacturing
10 16 (0.70%) Publishing
11 13 (0.57%) Back Office
11 13 (0.57%) Marketing
12 11 (0.48%) Electronics
13 10 (0.44%) French Language
13 10 (0.44%) Games
14 8 (0.35%) German Language
15 7 (0.30%) Local Government
15 7 (0.30%) Military
Job Titles
1 652 (28.38%) Analyst
2 232 (10.10%) Service Manager
3 216 (9.40%) Support Analyst
4 196 (8.53%) Incident Manager
5 180 (7.84%) Applications Support
6 167 (7.27%) Service Analyst
7 117 (5.09%) Service Desk Analyst
8 111 (4.83%) Security Analyst
9 104 (4.53%) IT Manager
9 104 (4.53%) Support Engineer
10 96 (4.18%) Applications Support Analyst
11 91 (3.96%) IT Analyst
12 85 (3.70%) IT Support
12 85 (3.70%) Team Leader
13 81 (3.53%) Security Manager
14 79 (3.44%) IT Services Manager
15 72 (3.13%) Delivery Manager
15 72 (3.13%) Services Delivery Manager
16 70 (3.05%) Network Engineer
17 68 (2.96%) Consultant
Libraries, Frameworks & Software Standards
1 65 (2.83%) .NET
2 41 (1.78%) Middleware
3 32 (1.39%) Web Services
4 27 (1.18%) HTML
5 26 (1.13%) SailPoint
6 24 (1.04%) XML
7 20 (0.87%) CSS
8 16 (0.70%) SOAP
9 14 (0.61%) 802.1X
10 13 (0.57%) LAMP
11 12 (0.52%) ASP.NET
12 11 (0.48%) jQuery
13 10 (0.44%) .NET Framework
14 9 (0.39%) AngularJS
14 9 (0.39%) J2EE
15 7 (0.30%) Ajax
15 7 (0.30%) Apache Camel
15 7 (0.30%) Entity Framework
15 7 (0.30%) IBM Integration Bus
16 6 (0.26%) Spring
Miscellaneous
1 343 (14.93%) Management Information System
2 266 (11.58%) Analytical Skills
3 163 (7.10%) Data Centre
4 94 (4.09%) Computer Science
5 63 (2.74%) Security Operations Centre
6 45 (1.96%) User Experience
7 35 (1.52%) CMDB
7 35 (1.52%) Cyber Attack
8 34 (1.48%) Virtual Team
9 33 (1.44%) Clustering
10 31 (1.35%) Blackberry
10 31 (1.35%) Fintech
10 31 (1.35%) Video Conferencing
11 30 (1.31%) Data Protection Act
11 30 (1.31%) Distributed Denial-of-Service
11 30 (1.31%) iSeries
12 29 (1.26%) Greenfield Project
12 29 (1.26%) Replication
13 24 (1.04%) Enterprise Software
13 24 (1.04%) EPoS
Operating Systems
1 632 (27.51%) Windows
2 342 (14.89%) Linux
3 262 (11.41%) Windows Server
4 205 (8.92%) Unix
5 132 (5.75%) Windows Server 2012
6 123 (5.35%) Windows Server 2008
7 108 (4.70%) Windows 7
8 64 (2.79%) Windows 10
9 47 (2.05%) Apple iOS
10 43 (1.87%) Windows Server 2003
11 41 (1.78%) Android
12 39 (1.70%) Solaris
13 38 (1.65%) Red Hat Enterprise Linux
14 35 (1.52%) Windows 8
15 31 (1.35%) AIX
15 31 (1.35%) CentOS
16 15 (0.65%) Windows XP
17 11 (0.48%) Ubuntu
18 7 (0.30%) Mac OS X
19 6 (0.26%) FreeBSD
Processes & Methodologies
1 1131 (49.24%) ITIL
2 614 (26.73%) Problem Management
3 534 (23.25%) Service Management
4 428 (18.63%) Change Management
5 410 (17.85%) Service Delivery
6 370 (16.11%) Information Security
7 198 (8.62%) ITIL V3
8 186 (8.10%) Cybersecurity
9 181 (7.88%) Continuous Improvement
10 178 (7.75%) Risk Management
11 172 (7.49%) ITSM
12 169 (7.36%) SIEM
13 166 (7.23%) Security Operations
14 165 (7.18%) Stakeholder Management
15 160 (6.97%) Project Management
16 137 (5.96%) Configuration Management
17 135 (5.88%) Agile Software Development
18 132 (5.75%) Root Cause Analysis
19 111 (4.83%) Change Control
20 109 (4.75%) Disaster Recovery
Programming Languages
1 369 (16.06%) SQL
2 131 (5.70%) PowerShell
3 99 (4.31%) Python
4 95 (4.14%) Java
5 74 (3.22%) Perl
6 51 (2.22%) C
7 48 (2.09%) Bash Shell
8 39 (1.70%) PHP
8 39 (1.70%) Shell Script
9 32 (1.39%) JavaScript
10 31 (1.35%) C#
11 27 (1.18%) T-SQL
12 24 (1.04%) PL/SQL
13 15 (0.65%) VBScript
14 9 (0.39%) ABAP
15 7 (0.30%) Ruby
15 7 (0.30%) VB
16 6 (0.26%) C++
16 6 (0.26%) Groovy
17 4 (0.17%) VB.NET
Qualifications
1 296 (12.89%) Degree
2 232 (10.10%) CISSP
3 215 (9.36%) Security Cleared
4 209 (9.10%) ITIL Certification
5 183 (7.97%) CISM
6 124 (5.40%) SC Cleared
7 110 (4.79%) Cisco Certification
8 99 (4.31%) CISA
9 96 (4.18%) Microsoft Certification
10 82 (3.57%) CEH
11 77 (3.35%) DV Cleared
12 76 (3.31%) ITIL Foundation Certificate
13 69 (3.00%) GIAC
14 65 (2.83%) CCNP
15 58 (2.53%) CCNA
16 56 (2.44%) SANS
17 45 (1.96%) MCP
18 38 (1.65%) GCED
19 37 (1.61%) GCIH
20 32 (1.39%) MCSE
Quality Assurance & Compliance
1 435 (18.94%) SLA
2 155 (6.75%) ISO/IEC 27001
3 100 (4.35%) PCI DSS
4 67 (2.92%) QA
5 34 (1.48%) Cyber Essentials
6 33 (1.44%) Sarbanes-Oxley
7 27 (1.18%) ISO 9001
8 24 (1.04%) COBIT
9 23 (1.00%) Data Quality
10 20 (0.87%) GDPR
11 12 (0.52%) Cyber Essentials PLUS
12 10 (0.44%) ISO 9000
13 8 (0.35%) ISO22301
14 6 (0.26%) Solvency II
15 5 (0.22%) JSP 440
15 5 (0.22%) PMO
16 3 (0.13%) HMG Security Policy Framework
16 3 (0.13%) ISO19770
17 2 (0.087%) HIPAA
17 2 (0.087%) SSAE 16
System Software
1 311 (13.54%) Active Directory
2 118 (5.14%) VMware Infrastructure
3 92 (4.01%) Hyper-V
4 40 (1.74%) vSphere
5 24 (1.04%) Terminal Services
6 23 (1.00%) XenApp
7 18 (0.78%) VMware ESX
8 16 (0.70%) Docker
9 14 (0.61%) NFS
10 12 (0.52%) Snort
10 12 (0.52%) vCloud
11 10 (0.44%) VMware ESXi
12 8 (0.35%) KVM
13 7 (0.30%) ProxySG
13 7 (0.30%) Virtual Servers
13 7 (0.30%) VMware Server
14 6 (0.26%) Firmware
14 6 (0.26%) Virtual Desktop
14 6 (0.26%) XenDesktop
15 5 (0.22%) Virtual Machines
Systems Management
1 65 (2.83%) SCCM
2 41 (1.78%) Opscode Chef
2 41 (1.78%) Puppet
3 39 (1.70%) Network Intrusion Detection System
4 28 (1.22%) McAfee ePO
4 28 (1.22%) Nagios
4 28 (1.22%) Nessus
5 25 (1.09%) SCOM
6 24 (1.04%) Ansible
6 24 (1.04%) PowerBroker
7 22 (0.96%) NetBackup
8 20 (0.87%) Microsoft Clustering
9 17 (0.74%) CSIRT
10 16 (0.70%) QRadar
11 14 (0.61%) Cisco CUCM
11 14 (0.61%) Ganglia
11 14 (0.61%) Netcool
12 13 (0.57%) Host Intrusion Detection System
12 13 (0.57%) ServiceCenter
13 10 (0.44%) ITRS Geneos
Vendors
1 505 (21.99%) Microsoft
2 244 (10.62%) Cisco
3 208 (9.06%) VMware
4 168 (7.31%) Oracle
5 101 (4.40%) HP
6 97 (4.22%) Citrix
7 74 (3.22%) Splunk
8 73 (3.18%) ServiceNow
9 65 (2.83%) CheckPoint
10 62 (2.70%) IBM
10 62 (2.70%) Remedy
11 58 (2.53%) Red Hat
12 54 (2.35%) Juniper
13 43 (1.87%) NetApp
13 43 (1.87%) SAP
14 39 (1.70%) Apple
15 36 (1.57%) Intel Security
16 35 (1.52%) Palo Alto
17 29 (1.26%) BMC
17 29 (1.26%) CyberArk
Glasgow, Lanarkshire
Hydrogen Group
Salary: excellent benefits
Posted: 1 hour ago
Portsmouth, Hampshire
Experis Ltd
Salary: £45000 - £50000 per annum + on-call + benefits
Posted: 3 hours ago
Birmingham, West Midlands (County)
Monarch Recruitment
Salary: £50000 - £55000 per annum, Benefits Excellent benefits
Posted: 8 hours ago
City, London
Premier IT
Salary: £26000.00 - £32000.00 per annum
Posted: 23 hours ago
London
Nicoll Curtin
Salary: £65000.00 per annum
Posted: 2 hours ago
Newcastle Upon Tyne, Tyne and Wear
Northern Recruitment Group
Salary: From £35,000 to £40,000 per annum
Posted: 6 hours ago
City, London
TalentFlow
Salary: Up to £65,000 per annum
Posted: 2 hours ago
Gateshead, Tyne and Wear
Aspire Technology
Posted: 5 hours ago
Manchester, Lancashire
Experis Ltd
Posted: Yesterday
Greater Manchester
Etech Partners
Salary: Up to £26,000 per annum + Benefits
Posted: Yesterday
New Malden, Surrey
Michael Page International
Salary: £20000 - £25000 per annum + company benefits
Posted: 22 hours ago
Middlesex
The North Starr
Salary: £25000 - £30000 per annum + benefits
Posted: Yesterday
Manchester, Lancashire
Mortimer Spinks
Salary: £30000 - £35000 per annum + Excellent Benefits Package
Posted: Yesterday
Northampton, Northamptonshire
Erin Associates
Salary: £26000 - £27000 per annum + Benefits
Posted: 2 days ago
Milton Keynes, Buckinghamshire
ComputaCenter
Salary: Competitive
Posted: 23 hours ago
London
Open Select Recruitment
Salary: £25000 - £40000 per annum + Pension and Bonus
Posted: 6 hours ago
London
Experis Ltd
Posted: Yesterday
Much Hadham, Hertfordshire
Complete Tech Limited
Salary: From £28,000 to £35,000 per annum
Posted: Yesterday
Milton Keynes, Buckinghamshire
ComputaCenter
Salary: Competitive
Posted: 23 hours ago
City, London
Harvey Nash plc
Salary: £80000 - £100000 per annum + bonus and benefits
Posted: 4 hours ago
Solihull, West Midlands (County)
Burns Sheehan
Salary: £30000.00 - £40000.00 per annum + Flexible Hours
Posted: Yesterday
North East
Reed Technology
Salary: £33000 - £40000 per annum + bonus + benefits
Posted: Yesterday
Coventry, West Midlands (County)
HAYS INFORMATION TECHNOLOGY
Salary: £37000.00 - £41000.00 per annum
Posted: 5 days ago
Fareham, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £30000 - £40000 per annum + 15% bonus, pension, healthcare
Posted: Yesterday
Hounslow, Middlesex
Brightred Resourcing Limited
Salary: Up to £64,000 per annum Bonus, Pension, Healthcare, Car Allowance
Posted: 22 hours ago
Bristol, Avon
Hargreaves Lansdown
Salary: Competitive
Posted: 2 days ago
London
Cititec
Salary: £65000 - £70000 per annum + Bonus & Benefits
Posted: Yesterday
London
Joseph Harry Ltd
Salary: £75000 - £95000 per annum + 10% Pension + 30-50% Bonus
Posted: 6 hours ago
Stafford, Staffordshire
Applause IT Innovation
Salary: £30000 - £35000 per annum + Includes great benefits package
Posted: 22 hours ago
London
Experis Ltd
Salary: £50000.00 - £60000.00 per annum
Posted: Yesterday