The following table provides summary statistics for permanent job vacancies with a requirement for ITIL Certification qualifications. Included is a benchmarking guide to the salaries offered over the 3 months to 29 May 2017 with a comparison to the same period in the previous 2 years.

Information Technology Infrastructure Library (ITIL) Certification
UK
3 months to
29 May 2017
Same period 2016 Same period 2015
Rank 305 289 267
Rank change year-on-year -16 -22  
Permanent jobs citing ITIL Certification 877 1081 1357
As % of all permanent IT jobs advertised in the UK 1.03% 1.10% 1.24%
As % of the Qualifications category 4.15% 4.05% 4.48%
Number of salaries quoted 667 876 1081
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £26,000 £28,428
10% offered a salary of more than £65,000 £67,500 £65,000
UK excluding London median salary £41,000 £41,837 £42,500
% change year-on-year -2.00% -1.56%  

ITIL Certification is in the academic qualifications and professional certifications category. The following table is for comparison with the above and provides summary statistics for all academic qualifications and professional certifications cited in permanent job vacancies.

Academic & Professional Certification
UK
Permanent job vacancies requiring academic qualifications or professional certifications 21138 26677 30312
As % of all permanent IT job vacancies advertised in the UK 24.83% 27.16% 27.63%
Number of salaries quoted 16494 21509 23828
Median salary £45,000 £47,500 £45,000
Median salary % change year-on-year -5.26% +5.55%  
90% offered a salary of more than £27,500 £27,500 £27,000
10% offered a salary of more than £75,000 £70,000 £71,000
UK excluding London median salary £42,500 £42,500 £42,500

ITIL Certification
Job Vacancy Trend

The job posting trend of jobs advertised citing ITIL Certification as a proportion of all permanent or contract IT jobs with a match in the Qualifications category.

Job vacancy trend for ITIL Certification in the UK

ITIL Certification
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL Certification.

Salary trend for ITIL Certification in the UK

ITIL Certification
Salary Histogram

The salary distribution of IT jobs citing ITIL Certification over the 3 months to 29 May 2017.

Salary histogram for ITIL Certification in the UK

ITIL Certification
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Certification within the UK over the 3 months to 29 May 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -20 819 £45,000 - 57
London -20 284 £52,500 +5.00% 22
South East +55 152 £43,000 -9.47% 9
East of England +18 90 £47,500 -5.00% 8
West Midlands -40 87 £43,250 +0.58% 6
Yorkshire -27 66 £35,000 -12.50% 7
Birmingham -16 59 £42,500 -39.28% 2
North West -35 57 £37,500 -16.66% 3
City of London +33 52 £45,000 -18.18% 6
South West +3 52 £36,250 +3.57% 2
Berkshire +40 50 £49,000 -13.42% 1
West Yorkshire -17 44 £40,000 - 4
Surrey +68 36 £38,000 -36.66% 3
Leeds +7 35 £39,000 -7.14% 4
Manchester -33 33 £36,388 -19.13% 2
Hampshire +13 28 £37,000 +5.71% 1
Reading +23 25 £49,000 -10.90%
Buckinghamshire +20 25 £60,000 +45.45% 3
Essex +14 23 £47,500 +63.79%
Hertfordshire -10 23 £55,000 +10.00% 4
Scotland +17 20 £40,000 +23.07% 3
East Midlands -27 20 £44,000 +25.71%
Hatfield 0 18 £55,000 +13.98% 4
Milton Keynes +9 17 £36,500 -21.08% 3
Cambridgeshire -1 16 £45,500 -9.00%
Cheshire -28 16 £37,500 +31.57% 1
Bristol +7 15 £22,500 -22.41% 1
Bedfordshire +25 13 £50,000 - 1
Bracknell +15 13 £42,500 -24.91%
Wales 0 12 £32,500 -25.28%

For the 6 months to 29 May 2017, IT jobs citing ITIL Certification also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for ITIL Certification.

1 1613 (100.00%) ITIL
2 492 (30.50%) Microsoft
3 455 (28.21%) Service Delivery
4 415 (25.73%) Windows
5 361 (22.38%) Finance
6 346 (21.45%) Service Management
7 306 (18.97%) SLA
8 275 (17.05%) Active Directory
9 218 (13.52%) Cisco
10 216 (13.39%) VMware
11 207 (12.83%) Microsoft Office
12 186 (11.53%) Degree
13 184 (11.41%) ITSM
14 181 (11.22%) Incident Management
15 178 (11.04%) Change Management
16 169 (10.48%) Firewall
17 167 (10.35%) Data Centre
18 166 (10.29%) VMware Infrastructure
19 157 (9.73%) Project Management
20 151 (9.36%) SQL
21 146 (9.05%) Problem Management
22 143 (8.87%) Citrix
23 142 (8.80%) Continuous Improvement
24 141 (8.74%) WAN
25 140 (8.68%) Windows Server
26 134 (8.31%) LAN
27 133 (8.25%) Stakeholder Management
28 132 (8.18%) PRINCE2
29 121 (7.50%) Cisco Certification
29 121 (7.50%) Analytical Skills

ITIL Certification
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 112 (6.94%) MS Exchange
2 81 (5.02%) SharePoint
3 41 (2.54%) Exchange Server 2010
4 24 (1.49%) IIS
5 20 (1.24%) Exchange Server 2003
6 14 (0.87%) Exchange Server 2013
7 13 (0.81%) Exchange Server 2007
7 13 (0.81%) JBoss
8 11 (0.68%) Confluence
9 9 (0.56%) CMS
9 9 (0.56%) SharePoint Server
9 9 (0.56%) Tomcat
10 8 (0.50%) Apache
10 8 (0.50%) Blackberry Enterprise Server
10 8 (0.50%) WebLogic
11 5 (0.31%) SAS
11 5 (0.31%) WebSphere
12 4 (0.25%) IBM Domino
12 4 (0.25%) Skype for Business
13 3 (0.19%) iPlanet
Applications
1 207 (12.83%) Microsoft Office
2 85 (5.27%) Microsoft Excel
3 34 (2.11%) Microsoft PowerPoint
4 21 (1.30%) Microsoft Project
5 17 (1.05%) MS Visio
6 4 (0.25%) Camtasia
7 2 (0.12%) Spreadsheet
8 1 (0.062%) Adobe Captivate
8 1 (0.062%) AutoCAD
Business Applications
1 21 (1.30%) Remedy ITSM
2 17 (1.05%) Dynamics CRM
3 15 (0.93%) Sentinel
4 13 (0.81%) SAP FI
5 12 (0.74%) SAP CO
5 12 (0.74%) SAP FI/CO
6 8 (0.50%) SAP SRM
7 7 (0.43%) assyst
7 7 (0.43%) Dynamics AX
8 4 (0.25%) Salesforce.com CRM
8 4 (0.25%) SAP MM
8 4 (0.25%) SAP SD
9 3 (0.19%) Remedy AR System
9 3 (0.19%) SAP HR
9 3 (0.19%) SAP PS
9 3 (0.19%) SAP SCM
10 2 (0.12%) Oracle Retail
10 2 (0.12%) SAP Oil and Gas
11 1 (0.062%) PeopleSoft CRM
11 1 (0.062%) SAP BPC
Cloud Services
1 100 (6.20%) Office 365
2 46 (2.85%) Microsoft Azure
3 42 (2.60%) SaaS
4 41 (2.54%) Amazon AWS
5 34 (2.11%) Cloud Computing
6 22 (1.36%) IaaS
7 16 (0.99%) Amazon CloudWatch
7 16 (0.99%) Amazon EC2
7 16 (0.99%) Amazon S3
7 16 (0.99%) AWS CloudFormation
7 16 (0.99%) Virtual Private Cloud
8 13 (0.81%) PaaS
9 10 (0.62%) Amazon Glacier
9 10 (0.62%) Amazon SQS
9 10 (0.62%) AWS CloudTrail
10 5 (0.31%) Amazon ELB
10 5 (0.31%) G Suite
10 5 (0.31%) Google Cloud Platform
11 3 (0.19%) Force.com
11 3 (0.19%) Yammer
Communications & Networking
1 169 (10.48%) Firewall
2 141 (8.74%) WAN
3 134 (8.31%) LAN
4 94 (5.83%) TCP/IP
5 79 (4.90%) DNS
6 54 (3.35%) VPN
7 53 (3.29%) SAN
8 48 (2.98%) DHCP
9 42 (2.60%) VoIP
10 39 (2.42%) OSPF
11 36 (2.23%) Unified Communications
12 30 (1.86%) Network Security
13 29 (1.80%) VLAN
13 29 (1.80%) Wi-Fi
14 28 (1.74%) Internet
15 23 (1.43%) Wireless
16 21 (1.30%) Cisco ASA
17 19 (1.18%) IP Telephony
18 18 (1.12%) Remote Desktop
19 16 (0.99%) MPLS
Database & Business Intelligence
1 94 (5.83%) SQL Server
2 33 (2.05%) SQL Server 2008
3 25 (1.55%) SQL Server 2012
4 23 (1.43%) BusinessObjects
5 22 (1.36%) SQL Server 2005
6 18 (1.12%) SQL Server Integration Services
6 18 (1.12%) SQL Server Reporting Services
7 16 (0.99%) Amazon RDS
8 15 (0.93%) Data Warehouse
9 14 (0.87%) SQL Server 2014
10 10 (0.62%) BusinessObjects Business Intelligence
10 10 (0.62%) Crystal Reports
10 10 (0.62%) NoSQL
11 9 (0.56%) SAP BW
11 9 (0.56%) SQL Server Analysis Services
12 8 (0.50%) Apache Cassandra
12 8 (0.50%) OLAP
12 8 (0.50%) OLAP Cube
13 7 (0.43%) Power BI
13 7 (0.43%) Relational Database
Development Applications
1 15 (0.93%) JIRA
2 13 (0.81%) Git (software)
2 13 (0.81%) JMeter
2 13 (0.81%) LoadRunner
2 13 (0.81%) LoadUI
2 13 (0.81%) Ranorex
2 13 (0.81%) Selenium
2 13 (0.81%) SoapUI
3 11 (0.68%) Jenkins
4 8 (0.50%) Subversion
5 7 (0.43%) Maven
5 7 (0.43%) MSI
5 7 (0.43%) Sonatype Nexus
6 6 (0.37%) SQL Server Management Studio (SSMS)
7 5 (0.31%) Ant
8 3 (0.19%) Atlassian Bamboo
8 3 (0.19%) Team Foundation Server
9 1 (0.062%) Octopus Deploy
9 1 (0.062%) TeamCity
9 1 (0.062%) Visual Studio
General
1 361 (22.38%) Finance
2 114 (7.07%) Retail
3 76 (4.71%) Banking
4 73 (4.53%) Telecoms
5 66 (4.09%) Legal
6 53 (3.29%) Law
7 26 (1.61%) Advertising
8 22 (1.36%) Games
9 19 (1.18%) Back Office
9 19 (1.18%) Marketing
10 17 (1.05%) Billing
10 17 (1.05%) Manufacturing
10 17 (1.05%) Publishing
11 14 (0.87%) Investment Banking
12 9 (0.56%) Financial Institution
13 8 (0.50%) Automotive
14 6 (0.37%) Retail Banking
15 5 (0.31%) Pharmaceutical
16 4 (0.25%) Military
16 4 (0.25%) Multimedia
Job Titles
1 336 (20.83%) Analyst
2 266 (16.49%) Service Manager
3 148 (9.18%) IT Manager
4 145 (8.99%) Support Analyst
5 98 (6.08%) Delivery Manager
6 95 (5.89%) Service Analyst
7 94 (5.83%) Applications Support
8 89 (5.52%) Services Delivery Manager
9 75 (4.65%) ITIL Manager
9 75 (4.65%) Service Desk Analyst
10 74 (4.59%) IT Services Manager
11 72 (4.46%) 2nd Line Support
12 68 (4.22%) Team Leader
13 67 (4.15%) Support Engineer
14 59 (3.66%) Project Manager
15 58 (3.60%) Network Engineer
16 57 (3.53%) IT Support
17 54 (3.35%) Service Desk Manager
18 53 (3.29%) ITIL Service Manager
19 52 (3.22%) Incident Manager
Libraries, Frameworks & Software Standards
1 31 (1.92%) .NET
2 20 (1.24%) Web Services
3 19 (1.18%) HTML
4 14 (0.87%) XML
5 9 (0.56%) J2EE
5 9 (0.56%) Middleware
6 7 (0.43%) .NET Framework
6 7 (0.43%) CSS
7 4 (0.25%) JSP
7 4 (0.25%) Software Packaging
8 3 (0.19%) ASP.NET
8 3 (0.19%) EDI
8 3 (0.19%) Hibernate
8 3 (0.19%) Servlets
8 3 (0.19%) SOAP
8 3 (0.19%) Spring
8 3 (0.19%) WCF
9 2 (0.12%) J2SE
9 2 (0.12%) Java EE
9 2 (0.12%) JMS
Miscellaneous
1 167 (10.35%) Data Centre
2 121 (7.50%) Analytical Skills
3 106 (6.57%) Management Information System
4 67 (4.15%) Computer Science
5 49 (3.04%) CMDB
6 30 (1.86%) Driving Licence
6 30 (1.86%) Virtual Team
7 25 (1.55%) User Experience
8 21 (1.30%) Blackberry
9 17 (1.05%) Replication
10 14 (0.87%) CESG
10 14 (0.87%) Video Conferencing
11 13 (0.81%) Greenfield Project
11 13 (0.81%) Hybrid Cloud
12 12 (0.74%) Enterprise Software
13 10 (0.62%) Fat Client
13 10 (0.62%) IVR
13 10 (0.62%) Smartphone
13 10 (0.62%) Thin Client
14 9 (0.56%) Clustering
Operating Systems
1 415 (25.73%) Windows
2 140 (8.68%) Windows Server
3 107 (6.63%) Linux
4 91 (5.64%) Windows 7
5 82 (5.08%) Windows Server 2003
6 81 (5.02%) Windows Server 2012
7 76 (4.71%) Windows Server 2008
8 53 (3.29%) Unix
9 51 (3.16%) Windows 10
10 43 (2.67%) Android
11 38 (2.36%) Apple iOS
12 33 (2.05%) Windows 8
13 22 (1.36%) Red Hat Enterprise Linux
14 16 (0.99%) Windows XP
15 10 (0.62%) Solaris
16 7 (0.43%) Mac OS
16 7 (0.43%) Mac OS X
17 5 (0.31%) CentOS
17 5 (0.31%) Data ONTAP
17 5 (0.31%) Debian
Processes & Methodologies
1 1613 (100.00%) ITIL
2 455 (28.21%) Service Delivery
3 346 (21.45%) Service Management
4 184 (11.41%) ITSM
5 181 (11.22%) Incident Management
6 178 (11.04%) Change Management
7 157 (9.73%) Project Management
8 146 (9.05%) Problem Management
9 142 (8.80%) Continuous Improvement
10 133 (8.25%) Stakeholder Management
11 132 (8.18%) PRINCE2
12 96 (5.95%) Agile Software Development
12 96 (5.95%) Release Management
13 93 (5.77%) Configuration Management
14 87 (5.39%) Service Design
15 80 (4.96%) Line Management
16 78 (4.84%) Mentoring
17 76 (4.71%) Disaster Recovery
18 72 (4.46%) Root Cause Analysis
19 63 (3.91%) Process Improvement
Programming Languages
1 151 (9.36%) SQL
2 33 (2.05%) PowerShell
3 31 (1.92%) Java
4 29 (1.80%) Shell Script
5 14 (0.87%) C
6 13 (0.81%) Perl
7 12 (0.74%) Python
8 10 (0.62%) C#
8 10 (0.62%) T-SQL
9 8 (0.50%) Bash Shell
9 8 (0.50%) JavaScript
10 6 (0.37%) Ruby
11 5 (0.31%) VB
11 5 (0.31%) VB.NET
11 5 (0.31%) VBScript
12 4 (0.25%) C++
13 3 (0.19%) Tcl
13 3 (0.19%) VBA
14 2 (0.12%) PHP
14 2 (0.12%) PL/SQL
Qualifications
1 186 (11.53%) Degree
2 121 (7.50%) Cisco Certification
3 114 (7.07%) Security Cleared
4 106 (6.57%) Microsoft Certification
5 88 (5.46%) SC Cleared
6 78 (4.84%) CCNP
7 74 (4.59%) CCNA
8 58 (3.60%) MCSE
9 57 (3.53%) Computer Science Degree
10 48 (2.98%) CISM
10 48 (2.98%) PRINCE2 Certification
11 45 (2.79%) MCP
12 44 (2.73%) CISSP
13 38 (2.36%) MCSA
14 35 (2.17%) CISA
15 27 (1.67%) ITIL Foundation Certificate
16 20 (1.24%) ISEB
17 18 (1.12%) VMware Certified Professional (VCP)
18 14 (0.87%) CGEIT
19 13 (0.81%) BC Cleared
Quality Assurance & Compliance
1 306 (18.97%) SLA
2 59 (3.66%) ISO/IEC 27001
3 52 (3.22%) QA
4 45 (2.79%) PCI DSS
5 18 (1.12%) Cyber Essentials
6 17 (1.05%) COBIT
7 16 (0.99%) Sarbanes-Oxley
8 11 (0.68%) PMO
9 9 (0.56%) ISO 9001
10 7 (0.43%) Cyber Essentials PLUS
10 7 (0.43%) HMG Security Policy Framework
11 5 (0.31%) RMADS
12 2 (0.12%) ISO/IEC 19770
12 2 (0.12%) JSP 440
13 1 (0.062%) GDPR
13 1 (0.062%) ISO 22301
13 1 (0.062%) ISO/IEC 20000
System Software
1 275 (17.05%) Active Directory
2 166 (10.29%) VMware Infrastructure
3 47 (2.91%) Hyper-V
4 29 (1.80%) vSphere
5 19 (1.18%) XenApp
6 12 (0.74%) VMware ESXi
7 11 (0.68%) Virtual Servers
8 10 (0.62%) Oracle RAC
8 10 (0.62%) Terminal Server
9 5 (0.31%) Terminal Services
9 5 (0.31%) Virtual Machines
9 5 (0.31%) XenDesktop
10 3 (0.19%) GPFS
11 2 (0.12%) Docker
11 2 (0.12%) NFS
11 2 (0.12%) pfSense
11 2 (0.12%) Virtual Desktop
12 1 (0.062%) Firmware
12 1 (0.062%) ISA Server
12 1 (0.062%) Veritas Cluster Server
Systems Management
1 94 (5.83%) SCCM
2 18 (1.12%) Backup Exec
2 18 (1.12%) SCOM
3 10 (0.62%) Cisco CUCM
3 10 (0.62%) Puppet
4 9 (0.56%) AirWatch
4 9 (0.56%) Cisco UCCX
4 9 (0.56%) Microsoft Clustering
4 9 (0.56%) Tivoli
5 8 (0.50%) Nagios
5 8 (0.50%) Norton AntiVirus
5 8 (0.50%) Packer
5 8 (0.50%) Terraform
5 8 (0.50%) vCenter Server
6 6 (0.37%) DameWare
6 6 (0.37%) Perfmon
7 5 (0.31%) NetBackup
8 4 (0.25%) FortiGate
8 4 (0.25%) Sysprep
8 4 (0.25%) ZABBIX
Vendors
1 492 (30.50%) Microsoft
2 218 (13.52%) Cisco
3 216 (13.39%) VMware
4 143 (8.87%) Citrix
5 91 (5.64%) HP
6 66 (4.09%) Oracle
7 65 (4.03%) CheckPoint
8 49 (3.04%) ServiceNow
9 46 (2.85%) SAP
10 34 (2.11%) Remedy
11 32 (1.98%) BMC
11 32 (1.98%) IBM
12 31 (1.92%) Red Hat
13 28 (1.74%) Fortinet
14 26 (1.61%) Dell
15 25 (1.55%) Avaya
15 25 (1.55%) F5
16 24 (1.49%) NetApp
17 21 (1.30%) SolarWinds
17 21 (1.30%) Symantec
Hatfield, Hertfordshire
Understanding Recruitment
Salary: £45000.00 - £50000.00 per annum + £5k shift + benefits
Posted: 6 hours ago
Bournemouth, Dorset
Spectrum IT Recruitment (South) Ltd
Salary: £32500 - £40000 per annum + training & benefits
Posted: 4 days ago
Bedford, Bedfordshire
ARC IT Recruitment Ltd
Salary: £45000 - £55000 per annum + Plus Benefits
Posted: 2 days ago
London
Venturi
Salary: £65000.00 - £70000.00 per annum + Extensive benefits
Posted: 3 days ago
Cheshire
Source Technology
Salary: From £55,000 to £70,000 per annum + bonus package
Posted: Yesterday
Woking, Surrey
Spencer Rose
Salary: From £35,000 to £38,000 per annum
Posted: 3 days ago
Ipswich, Suffolk
HAYS INFORMATION TECHNOLOGY
Salary: £40000.00 - £48000.00 per annum
Posted: 4 days ago
Uxbridge, Middlesex
Ventula Consulting Ltd
Salary: From £50,000 to £60,000 per annum Bonus, Car, Fuel Card, Pension, Priv
Posted: 3 days ago
Ipswich, Suffolk
Etech Partners
Salary: Up to £48,000 per annum + Excellent Benefits
Posted: 2 days ago
City, London
Venturi
Salary: £60000 - £80000 per annum + bonus +Full bens
Posted: 2 days ago
Central London / West End
The British Museum
Salary: From £45,935 to £52,739 per annum depending on experience
Posted: 4 days ago
Salford, Lancashire
Senitor Associates
Salary: £25000 per annum
Posted: 3 days ago
Milton Keynes, Buckinghamshire
Crimson Ltd
Salary: £35000 - £42500 per annum + benefits
Posted: 4 days ago
City, London
Harrington Starr
Salary: £50000 - £60000 per annum + Bonus + Benefits
Posted: 2 days ago
West Bromwich, West Midlands (County)
Experis Ltd
Salary: £45000.00 - £55000.00 per annum + Benefits
Posted: 5 days ago
Birmingham, West Midlands (County)
Computacenter
Salary: Competitive
Posted: 4 days ago
London
Lawrence Harvey
Salary: £45000.00 - £55000.00 per annum
Posted: 2 days ago
Glasgow, Lanarkshire
Lorien Resourcing
Salary: £55000 - £60000 per annum + competitive benefits
Posted: 3 days ago
West Midlands
TEKsystems
Salary: £45000 - £55000 per annum + Benefits
Posted: 5 days ago
Birmingham, West Midlands (County)
Network ITR
Salary: £45000 - £52000 per annum
Posted: 5 days ago
Coventry, West Midlands (County)
Rebel Recruitment
Salary: From £40,000 to £50,000 per annum + 15% Bonus + Great Benefits
Posted: 6 days ago
London
Finovate
Salary: TO £EXCELLENT + BENS
Posted: 5 days ago
Kent
La Fosse Associates
Salary: £55000 - £65000 per annum
Posted: 6 days ago
Hatfield, Hertfordshire
JM
Salary: £50000 - £60000 per annum + car allowence and benefits
Posted: 2 days ago
City, London
Harvey Nash plc
Salary: £20000 - £26000 per annum + bonus and benefits
Posted: 6 days ago
London
Ashdown IT
Salary: £40000 - £50000 per annum + extensive benefits package
Posted: 5 days ago
City, London
Roc Search
Salary: Benefits
Posted: 5 days ago
Middlesbrough, Cleveland
EasyWebRecruitment.com
Salary: Competitive
Posted: 6 days ago
East Riding
Head Resourcing
Salary: £22000 per annum + Excellent Benefits
Posted: 6 days ago
Hatfield, Hertfordshire
Computacenter
Salary: Competitive + Benefits
Posted: 10 days ago