ITIL Certification Job Trends

ITIL Certification
UK

The table below provides summary statistics for permanent job vacancies with a requirement for ITIL Certification qualifications. It includes a benchmarking guide to the salaries offered over the 6 months leading up to 16 July 2026, comparing them to the same period in the previous two years.

6 months to
16 Jul 2026
Same period 2025 Same period 2024
Rank 616 537 590
Rank change year-on-year -79 +53 -129
Permanent jobs citing ITIL Certification 163 141 319
As % of all permanent jobs in the UK 0.17% 0.29% 0.32%
As % of the Qualifications category 0.85% 0.81% 1.23%
Number of salaries quoted 64 108 252
10th Percentile £33,613 £31,338 £31,025
25th Percentile £42,188 £40,500 £39,938
Median annual salary (50th Percentile) £54,000 £53,094 £50,974
Median % change year-on-year +1.71% +4.16% +7.31%
75th Percentile £74,938 £67,500 £67,813
90th Percentile £91,000 £76,500 £87,500
UK excluding London median annual salary £46,500 £50,000 £46,500
% change year-on-year -7.00% +7.53% +9.41%

All Academic and Professional Certifications
UK

ITIL Certification falls under the Academic Qualifications and Professional Certifications category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring academic qualifications or professional certifications.

Permanent vacancies requiring academic qualifications or professional certifications 19,066 17,500 25,992
As % of all permanent jobs advertised in the UK 19.30% 35.62% 25.75%
Number of salaries quoted 9,988 7,816 16,221
10th Percentile £31,000 £29,750 £29,000
25th Percentile £43,000 £38,500 £39,000
Median annual salary (50th Percentile) £60,000 £55,000 £54,000
Median % change year-on-year +9.09% +1.85% -10.00%
75th Percentile £80,000 £72,500 £71,000
90th Percentile £95,000 £90,000 £87,500
UK excluding London median annual salary £55,000 £50,000 £50,000
% change year-on-year +10.00% - -4.76%

ITIL Certification
Job Vacancy Trend

Historical trend showing the proportion of permanent IT job postings citing ITIL Certification relative to all permanent IT jobs advertised.

ITIL Certification job vacancy trend in the UK

ITIL Certification
Salary Trend

Salary distribution trend for jobs in the UK citing ITIL Certification.

Salary distribution trend for jobs in the UK citing ITIL Certification

ITIL Certification
Salary Histogram

Salary distribution for jobs citing ITIL Certification over the 6 months to 16 July 2026.

Salary histogram for ITIL Certification in the UK

ITIL Certification
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Certification within the UK over the 6 months to 16 July 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
UK excluding London -27 133 £46,500 -7.00% 35
England -109 96 £54,500 +3.81% 53
Work from Home +12 90 £57,500 -4.17% 28
Northern Ireland - 45 £35,500 - 1
North of England -13 40 £52,500 +5.00% 16
London -62 22 £83,500 +36.33% 24
Yorkshire -21 21 £72,500 +38.10% 6
North West +4 19 £50,000 +25.00% 9
South East -12 18 £46,000 -8.00% 8
Scotland +24 11 £34,500 -65.50%
Wales -48 6 £73,000 +4.29% 1
South West -56 6 £52,500 -7.48% 3
Midlands -44 5 £40,000 -18.37% 2
East Midlands -45 3 £37,500 -20.54%
East of England -12 2 £73,000 +124.62% 4
West Midlands -44 2 £85,000 +71.37% 2

ITIL Certification
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 6 (3.68%) Microsoft Exchange
2 5 (3.07%) SharePoint
3 3 (1.84%) Confluence
4 1 (0.61%) Oracle Workflow
4 1 (0.61%) WebLogic
Applications
1 2 (1.23%) Microsoft Office
2 1 (0.61%) Microsoft Excel
2 1 (0.61%) Microsoft PowerPoint
Business Applications
1 7 (4.29%) Dynamics CRM
2 3 (1.84%) Dynamics AX
3 1 (0.61%) FLEXCUBE
3 1 (0.61%) Oracle EBS
3 1 (0.61%) Oracle ERP
3 1 (0.61%) Oracle Financials
3 1 (0.61%) Oracle iProcurement
3 1 (0.61%) Remedy ITSM
Cloud Services
1 70 (42.94%) AWS
2 67 (41.10%) Azure
3 46 (28.22%) SaaS
4 22 (13.50%) Amazon ECR
4 22 (13.50%) Amazon ECS
4 22 (13.50%) Amazon S3
4 22 (13.50%) Apigee
4 22 (13.50%) AWS CloudFormation
4 22 (13.50%) AWS Lambda
4 22 (13.50%) AWS Step Functions
4 22 (13.50%) Microsoft 365
4 22 (13.50%) Serverless
5 19 (11.66%) Amazon SQS
6 8 (4.91%) Power Platform
7 7 (4.29%) Azure Logic Apps
7 7 (4.29%) Dynamics 365
7 7 (4.29%) Power Automate
7 7 (4.29%) PowerApps
8 4 (2.45%) Azure Data Factory
8 4 (2.45%) Microsoft Copilot
Communications & Networking
1 11 (6.75%) Broadband
2 8 (4.91%) DHCP
2 8 (4.91%) DNS
2 8 (4.91%) VPN
3 6 (3.68%) Network Security
3 6 (3.68%) Remote Desktop
4 5 (3.07%) Firewall
5 4 (2.45%) WAN
6 3 (1.84%) BGP
6 3 (1.84%) LAN
6 3 (1.84%) OSPF
6 3 (1.84%) TCP/IP
6 3 (1.84%) Wireless
7 2 (1.23%) Cisco ISE
7 2 (1.23%) VXLAN
8 1 (0.61%) BIG-IP
8 1 (0.61%) Cisco Nexus
8 1 (0.61%) EIGRP
8 1 (0.61%) MPLS
8 1 (0.61%) SD-WAN
Database & Business Intelligence
1 22 (13.50%) DynamoDB
2 8 (4.91%) SQL Server
3 5 (3.07%) MySQL
3 5 (3.07%) Power BI
4 4 (2.45%) SQL Server Integration Services
5 3 (1.84%) SQL Server Reporting Services
6 1 (0.61%) Oracle BI Publisher
6 1 (0.61%) Oracle Reports
Development Applications
1 23 (14.11%) GitLab
1 23 (14.11%) Jenkins
2 22 (13.50%) Cypress.io
2 22 (13.50%) Maven
2 22 (13.50%) SonarQube
3 4 (2.45%) Git
3 4 (2.45%) JIRA
4 2 (1.23%) Atlassian Bamboo
4 2 (1.23%) Bitbucket
5 1 (0.61%) Cucumber
5 1 (0.61%) MSI
5 1 (0.61%) Postman
5 1 (0.61%) REST Assured
General
1 41 (25.15%) Social Skills
2 38 (23.31%) Law
3 25 (15.34%) Finance
4 19 (11.66%) Analytical Skills
5 11 (6.75%) Games
6 6 (3.68%) Banking
6 6 (3.68%) Organisational Skills
7 4 (2.45%) Legal
8 3 (1.84%) Manufacturing
8 3 (1.84%) Presentation Skills
8 3 (1.84%) Retail
9 2 (1.23%) Documentation Skills
9 2 (1.23%) Public Sector
10 1 (0.61%) Automotive
10 1 (0.61%) Financial Institution
10 1 (0.61%) Front Office
10 1 (0.61%) Inclusion and Diversity
10 1 (0.61%) Investment Banking
10 1 (0.61%) Telecoms
Job Titles
1 55 (33.74%) Service Manager
2 54 (33.13%) IT Manager
3 49 (30.06%) IT Services Manager
4 44 (26.99%) Resilience Manager
5 28 (17.18%) Developer
6 21 (12.88%) Java Developer
7 19 (11.66%) Senior
8 16 (9.82%) Lead
9 13 (7.98%) Analyst
10 11 (6.75%) Full-Stack Developer
10 11 (6.75%) Full-Stack Java Developer
11 7 (4.29%) Administrator
11 7 (4.29%) Applications Engineer
11 7 (4.29%) Incident Manager
11 7 (4.29%) ServiceNow Administrator
11 7 (4.29%) Support Engineer
12 6 (3.68%) Applications Support
12 6 (3.68%) Lead Developer
12 6 (3.68%) Problem Analyst
12 6 (3.68%) Senior Manager
Libraries, Frameworks & Software Standards
1 45 (27.61%) Middleware
2 22 (13.50%) AngularJS
2 22 (13.50%) Gherkin
2 22 (13.50%) Jest
2 22 (13.50%) Spring Boot
3 8 (4.91%) .NET
4 5 (3.07%) CSS
4 5 (3.07%) HTML
5 4 (2.45%) REST
5 4 (2.45%) SOAP
6 3 (1.84%) EDI
6 3 (1.84%) React
6 3 (1.84%) Web Services
7 2 (1.23%) WAMP
8 1 (0.61%) Hibernate
8 1 (0.61%) Playwright
8 1 (0.61%) Spring
Miscellaneous
1 55 (33.74%) Cyber Threat
2 11 (6.75%) Cyberattack
3 5 (3.07%) Cyber Security Posture
3 5 (3.07%) Management Information System
3 5 (3.07%) Virtual Team
4 4 (2.45%) CMDB
4 4 (2.45%) Driving Licence
5 3 (1.84%) Data Centre
5 3 (1.84%) Onboarding
6 2 (1.23%) Distributed Systems
6 2 (1.23%) Hybrid Cloud
6 2 (1.23%) PKI
7 1 (0.61%) Cloud Native
7 1 (0.61%) Data Protection Act
7 1 (0.61%) Data Structures
7 1 (0.61%) Enterprise Software
7 1 (0.61%) Hedge funds
7 1 (0.61%) Product Ownership
7 1 (0.61%) Self-Motivation
7 1 (0.61%) Smartphone
Operating Systems
1 21 (12.88%) Windows
2 9 (5.52%) Windows Server
3 5 (3.07%) Linux
4 3 (1.84%) Android
4 3 (1.84%) Mac OS
5 2 (1.23%) Windows 10
5 2 (1.23%) Windows Server 2016
6 1 (0.61%) Unix
Processes & Methodologies
1 163 (100.00%) ITIL
2 82 (50.31%) Agile
3 79 (48.47%) DevOps
4 56 (34.36%) Stakeholder Engagement
4 56 (34.36%) Test Automation
5 48 (29.45%) Information Security
6 47 (28.83%) Enterprise Architecture
7 46 (28.22%) Site Reliability Engineering
7 46 (28.22%) Waterfall
8 45 (27.61%) Business Continuity
8 45 (27.61%) Runbook
9 44 (26.99%) Contingency Planning
9 44 (26.99%) Contract Negotiation
9 44 (26.99%) Disaster Recovery
9 44 (26.99%) Graceful Degradation
10 40 (24.54%) Programme Delivery
11 39 (23.93%) Continuous Improvement
12 36 (22.09%) Project Delivery
13 34 (20.86%) Problem-Solving
14 32 (19.63%) CI/CD
Programming Languages
1 26 (15.95%) Java
2 24 (14.72%) Bash
3 22 (13.50%) Groovy
3 22 (13.50%) JavaScript
3 22 (13.50%) TypeScript
4 15 (9.20%) SQL
5 9 (5.52%) C#
6 3 (1.84%) PowerShell
7 2 (1.23%) Python
8 1 (0.61%) Apex Code
8 1 (0.61%) PL/SQL
8 1 (0.61%) T-SQL
Qualifications
1 46 (28.22%) CISSP
2 44 (26.99%) CISM
3 22 (13.50%) AWS Certification
3 22 (13.50%) AWS Certified DevOps Engineer
4 17 (10.43%) Degree
5 12 (7.36%) Security Cleared
6 10 (6.13%) Microsoft Certification
6 10 (6.13%) SC Cleared
7 6 (3.68%) A+ Certification
8 4 (2.45%) Computer Science Degree
9 3 (1.84%) CCNP
9 3 (1.84%) Cisco Certification
9 3 (1.84%) Network+ Certification
10 2 (1.23%) Azure Certification
10 2 (1.23%) DV Cleared
10 2 (1.23%) MCSA
10 2 (1.23%) PMI Certification
10 2 (1.23%) PMP
10 2 (1.23%) PRINCE2 Practitioner
10 2 (1.23%) TOGAF Certification
Quality Assurance & Compliance
1 44 (26.99%) ISO 22301
1 44 (26.99%) NIST
2 19 (11.66%) SLA
3 5 (3.07%) Cyber Essentials
4 4 (2.45%) QA
5 3 (1.84%) PMO
6 1 (0.61%) COBIT
6 1 (0.61%) GRC
6 1 (0.61%) ISO/IEC 27001
System Software
1 22 (13.50%) Docker
2 14 (8.59%) Active Directory
3 6 (3.68%) Virtual Desktop
4 2 (1.23%) Hyper-V
5 1 (0.61%) VMware Infrastructure
5 1 (0.61%) VMware NSX
Systems Management
1 22 (13.50%) HP Fortify
2 5 (3.07%) SCCM
3 4 (2.45%) Ansible
3 4 (2.45%) Kubernetes
4 3 (1.84%) Microsoft Intune
4 3 (1.84%) Terraform
5 2 (1.23%) FortiGate
5 2 (1.23%) Grafana
5 2 (1.23%) Jamf Pro
5 2 (1.23%) Prometheus
5 2 (1.23%) WSUS
6 1 (0.61%) Autotask
6 1 (0.61%) Cisco Prime
6 1 (0.61%) Nagios
Vendors
1 36 (22.09%) Microsoft
2 22 (13.50%) ServiceNow
3 4 (2.45%) Cisco
4 3 (1.84%) Fortinet
4 3 (1.84%) Oracle
4 3 (1.84%) Palo Alto
5 2 (1.23%) BeyondTrust
5 2 (1.23%) Freshdesk
5 2 (1.23%) SolarWinds
5 2 (1.23%) Splunk
5 2 (1.23%) Zscaler
6 1 (0.61%) Acronis
6 1 (0.61%) Aruba
6 1 (0.61%) Atlassian
6 1 (0.61%) Citrix
6 1 (0.61%) Conga
6 1 (0.61%) F5
6 1 (0.61%) GoCardless
6 1 (0.61%) Thales
6 1 (0.61%) TP-LINK