ITIL Certification Jobs

ITIL Certification
UK

The table below provides summary statistics for permanent job vacancies with a requirement for ITIL Certification qualifications. It includes a benchmarking guide to the salaries offered over the 6 months leading up to 1 May 2025, comparing them to the same period in the previous two years.

6 months to
1 May 2025
Same period 2024 Same period 2023
Rank 531 570 466
Rank change year-on-year +39 -104 +158
Permanent jobs citing ITIL Certification 162 346 647
As % of all permanent jobs advertised in the UK 0.31% 0.35% 0.62%
As % of the Qualifications category 0.64% 1.26% 1.90%
Number of salaries quoted 132 270 481
10th Percentile £35,000 £29,440 £27,250
25th Percentile £42,500 £39,000 £31,350
Median annual salary (50th Percentile) £53,688 £51,250 £47,500
Median % change year-on-year +4.76% +7.89% -5.00%
75th Percentile £63,750 £66,188 £67,500
90th Percentile £75,000 £87,500 £83,750
UK excluding London median annual salary £52,250 £45,000 £41,500
% change year-on-year +16.11% +8.43% -7.78%

All Academic and Professional Certifications
UK

ITIL Certification falls under the Academic Qualifications and Professional Certifications category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring academic qualifications or professional certifications.

Permanent vacancies requiring academic qualifications or professional certifications 25,404 27,420 33,991
As % of all permanent jobs advertised in the UK 48.81% 27.84% 32.71%
Number of salaries quoted 11,182 17,336 15,221
10th Percentile £32,500 £28,250 £31,250
25th Percentile £44,000 £38,500 £41,750
Median annual salary (50th Percentile) £55,000 £54,000 £58,000
Median % change year-on-year +1.85% -6.90% +5.45%
75th Percentile £68,568 £71,000 £77,500
90th Percentile £85,000 £87,500 £95,000
UK excluding London median annual salary £52,000 £50,000 £50,500
% change year-on-year +4.00% -0.99% +1.00%

ITIL Certification
Job Vacancy Trend

Job postings citing ITIL Certification as a proportion of all IT jobs advertised.

Job vacancy trend for ITIL Certification in the UK

ITIL Certification
Salary Trend

3-month moving average salary quoted in jobs citing ITIL Certification.

Salary trend for ITIL Certification in the UK

ITIL Certification
Salary Histogram

Salary distribution for jobs citing ITIL Certification over the 6 months to 1 May 2025.

Salary histogram for ITIL Certification in the UK

ITIL Certification
Top 14 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Certification within the UK over the 6 months to 1 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +24 157 £53,688 +2.21% 89
UK excluding London +83 93 £52,250 +16.11% 61
Work from Home +152 71 £55,873 +5.12% 46
London +63 63 £62,500 +3.31% 38
South East +97 34 £55,000 +18.28% 25
Midlands +71 24 £49,000 -13.27% 5
North of England +44 23 £50,000 +13.64% 20
North West +21 15 £52,500 +54.41% 11
West Midlands +34 13 £53,688 -4.98% 3
South West +77 11 £54,373 +1.16% 6
East Midlands +55 11 £49,000 -14.78% 2
Yorkshire +51 8 £50,000 -9.09% 8
East of England +38 4 £46,945 +61.88% 1
Scotland +123 1 £100,000 +135.29% 4

ITIL Certification
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (9.88%) IIS
2 14 (8.64%) SharePoint
3 11 (6.79%) Microsoft Exchange
4 4 (2.47%) nginx
5 1 (0.62%) Confluence
Applications
1 30 (18.52%) Microsoft Office
2 3 (1.85%) Microsoft Excel
2 3 (1.85%) Microsoft PowerPoint
3 1 (0.62%) 1Password
3 1 (0.62%) MS Visio
Business Applications
1 6 (3.70%) Dynamics NAV
2 5 (3.09%) SAP ERP
3 2 (1.23%) Dynamics CRM
4 1 (0.62%) Elite 3E
4 1 (0.62%) Remedy ITSM
4 1 (0.62%) SAP GRC
4 1 (0.62%) SAP S/4HANA
4 1 (0.62%) Shopify
Cloud Services
1 64 (39.51%) Microsoft 365
2 48 (29.63%) Azure
3 35 (21.60%) AWS
4 14 (8.64%) SaaS
5 5 (3.09%) Entra ID
6 4 (2.47%) Amazon CloudWatch
6 4 (2.47%) AWS CloudTrail
6 4 (2.47%) Cloud Computing
6 4 (2.47%) OneDrive
6 4 (2.47%) Power Platform
7 3 (1.85%) Dynamics 365
7 3 (1.85%) Google Workspace
8 2 (1.23%) Amazon EC2
8 2 (1.23%) Amazon S3
8 2 (1.23%) Amazon SageMaker
8 2 (1.23%) Amazon SQS
8 2 (1.23%) AWS Direct Connect
8 2 (1.23%) GCP
8 2 (1.23%) Serverless
8 2 (1.23%) Virtual Private Cloud
Communications & Networking
1 11 (6.79%) TCP/IP
2 10 (6.17%) VPN
3 9 (5.56%) WAN
4 8 (4.94%) Firewall
5 6 (3.70%) LAN
6 5 (3.09%) DHCP
6 5 (3.09%) Wireless
7 3 (1.85%) Remote Desktop
8 2 (1.23%) DMZ
8 2 (1.23%) DNS
8 2 (1.23%) Internet
8 2 (1.23%) VoIP
9 1 (0.62%) BGP
9 1 (0.62%) Intranet
9 1 (0.62%) Intrusion Detection
9 1 (0.62%) MPLS
9 1 (0.62%) Network Security
9 1 (0.62%) OSPF
9 1 (0.62%) SAN
9 1 (0.62%) Unified Communications
Database & Business Intelligence
1 25 (15.43%) SQL Server
2 4 (2.47%) Amazon RDS
2 4 (2.47%) MariaDB
2 4 (2.47%) Power BI
3 2 (1.23%) Data Lake
3 2 (1.23%) Oracle Database
3 2 (1.23%) Oracle Reports
4 1 (0.62%) SQL Server Integration Services
4 1 (0.62%) SQL Server Reporting Services
Development Applications
1 8 (4.94%) JIRA
2 2 (1.23%) Visual Studio
3 1 (0.62%) Git
3 1 (0.62%) Hudson
General
1 70 (43.21%) Social Skills
2 36 (22.22%) Finance
3 23 (14.20%) Analytical Skills
4 12 (7.41%) Retail
5 10 (6.17%) Inclusion and Diversity
6 7 (4.32%) Telecoms
7 5 (3.09%) Presentation Skills
8 4 (2.47%) Law
8 4 (2.47%) Legal
8 4 (2.47%) Organisational Skills
9 3 (1.85%) Aviation
9 3 (1.85%) Banking
9 3 (1.85%) Police
10 2 (1.23%) Documentation Skills
10 2 (1.23%) Local Government
10 2 (1.23%) Manufacturing
10 2 (1.23%) Marketing
10 2 (1.23%) Public Sector
11 1 (0.62%) Influencing Skills
11 1 (0.62%) Pharmaceutical
Job Titles
1 41 (25.31%) Service Manager
2 26 (16.05%) IT Manager
3 22 (13.58%) Analyst
4 20 (12.35%) Service Desk Manager
5 13 (8.02%) Administrator
5 13 (8.02%) Service Delivery Manager
6 12 (7.41%) Delivery Manager
6 12 (7.41%) Lead
6 12 (7.41%) Support Analyst
7 10 (6.17%) IT Support
7 10 (6.17%) Senior
7 10 (6.17%) Server Support
8 9 (5.56%) IT Analyst
8 9 (5.56%) IT Services Manager
9 8 (4.94%) 2nd Line Support
10 7 (4.32%) Citrix Support
10 7 (4.32%) IT Support Analyst
10 7 (4.32%) Server Administrator
10 7 (4.32%) Windows Administrator
10 7 (4.32%) Windows Systems Administrator
Libraries, Frameworks & Software Standards
1 15 (9.26%) .NET
2 4 (2.47%) Django
3 3 (1.85%) Web Services
4 2 (1.23%) EDI
5 1 (0.62%) EDIFACT
5 1 (0.62%) HTML5 Canvas
5 1 (0.62%) IDoc
5 1 (0.62%) REST
5 1 (0.62%) SAP Basis
5 1 (0.62%) SOAP
Miscellaneous
1 27 (16.67%) Management Information System
2 14 (8.64%) Client/Server
2 14 (8.64%) Private Cloud
3 9 (5.56%) CMDB
3 9 (5.56%) Data Centre
4 6 (3.70%) Driving Licence
4 6 (3.70%) Video Conferencing
5 5 (3.09%) Clustering
5 5 (3.09%) Onboarding
6 4 (2.47%) Virtual Team
7 3 (1.85%) Self-Motivation
8 2 (1.23%) Blackberry
8 2 (1.23%) EPoS
8 2 (1.23%) Learning Management System
9 1 (0.62%) Analytical Mindset
9 1 (0.62%) CCTV
9 1 (0.62%) FMCG
9 1 (0.62%) Foreign Exchange (FX)
9 1 (0.62%) PACS
9 1 (0.62%) VLE
Operating Systems
1 35 (21.60%) Windows
2 20 (12.35%) Windows Server
3 19 (11.73%) Windows 10
4 13 (8.02%) Linux
5 8 (4.94%) AIX
6 5 (3.09%) Apple iOS
6 5 (3.09%) Mac OS
7 4 (2.47%) Red Hat Enterprise Linux
8 3 (1.85%) Unix
9 1 (0.62%) Windows 7
9 1 (0.62%) Windows Server 2012
9 1 (0.62%) Windows Server 2019
Processes & Methodologies
1 162 (100.00%) ITIL
2 57 (35.19%) ITSM
2 57 (35.19%) Service Management
3 47 (29.01%) Service Delivery
4 36 (22.22%) Problem Management
5 31 (19.14%) Change Management
5 31 (19.14%) Continuous Improvement
6 29 (17.90%) Problem-Solving
7 23 (14.20%) Asset Management
7 23 (14.20%) Configuration Management
8 22 (13.58%) Project Management
9 19 (11.73%) Agile
9 19 (11.73%) Customer Service
9 19 (11.73%) Information Security
10 17 (10.49%) Customer-Centricity
10 17 (10.49%) Process Improvement
11 16 (9.88%) Incident Management
11 16 (9.88%) PRINCE2
11 16 (9.88%) Project Delivery
12 15 (9.26%) Disaster Recovery
Programming Languages
1 9 (5.56%) Python
2 8 (4.94%) SQL
3 4 (2.47%) JavaScript
3 4 (2.47%) Shell Script
4 3 (1.85%) C#
4 3 (1.85%) T-SQL
5 2 (1.23%) PL/SQL
5 2 (1.23%) PowerShell
6 1 (0.62%) Java
Qualifications
1 40 (24.69%) Degree
2 15 (9.26%) AWS Certification
3 12 (7.41%) Azure Certification
4 8 (4.94%) Cisco Certification
4 8 (4.94%) Computer Science Degree
5 7 (4.32%) IBM AIX Certification
5 7 (4.32%) PMI Certification
5 7 (4.32%) PMP
6 6 (3.70%) CISSP
6 6 (3.70%) Security Cleared
7 4 (2.47%) AWS Certified DevOps Engineer
7 4 (2.47%) Microsoft Certification
7 4 (2.47%) SC Cleared
8 3 (1.85%) CISM
8 3 (1.85%) CompTIA Security+
8 3 (1.85%) DBS Check
8 3 (1.85%) ITIL Foundation Certificate
8 3 (1.85%) PRINCE2 Certification
9 2 (1.23%) TOGAF Certification
10 1 (0.62%) Master's Degree
Quality Assurance & Compliance
1 35 (21.60%) SLA
2 10 (6.17%) QA
3 7 (4.32%) Cyber Essentials
3 7 (4.32%) ISO/IEC 27001
4 4 (2.47%) Sarbanes-Oxley
5 3 (1.85%) GDPR
5 3 (1.85%) NIST
6 2 (1.23%) Accessibility
6 2 (1.23%) Cyber Essentials PLUS
6 2 (1.23%) NCSC
6 2 (1.23%) PCI DSS
7 1 (0.62%) COBIT
7 1 (0.62%) Data Quality
7 1 (0.62%) DICOM
7 1 (0.62%) GRC
7 1 (0.62%) HL7
System Software
1 33 (20.37%) Active Directory
2 13 (8.02%) VMware Infrastructure
3 4 (2.47%) Veritas Cluster Server
4 1 (0.62%) Virtual Servers
4 1 (0.62%) VMware ESXi
Systems Management
1 11 (6.79%) Microsoft Intune
2 7 (4.32%) SCCM
3 6 (3.70%) Ansible
4 1 (0.62%) Backup Exec
4 1 (0.62%) NetBackup
4 1 (0.62%) Progress Chef
4 1 (0.62%) Puppet
4 1 (0.62%) Terraform
Vendors
1 74 (45.68%) Microsoft
2 18 (11.11%) Oracle
3 17 (10.49%) Citrix
4 15 (9.26%) ServiceNow
5 14 (8.64%) Cisco
5 14 (8.64%) VMware
6 7 (4.32%) SAP
7 6 (3.70%) Apple
8 5 (3.09%) Meraki
8 5 (3.09%) Veritas
9 4 (2.47%) Red Hat
9 4 (2.47%) Symantec
10 3 (1.85%) Google
10 3 (1.85%) Hitachi
10 3 (1.85%) iManage
10 3 (1.85%) Intapp
10 3 (1.85%) MobileIron
10 3 (1.85%) Zoho
11 2 (1.23%) Adobe
12 1 (0.62%) Juniper