Period
to 21 January 2018

The following table provides summary statistics for permanent job vacancies with a requirement for ITIL Certification qualifications. Included is a benchmarking guide to the salaries offered over the 6 months to 21 January 2018 with a comparison to the same period in the previous 2 years.

Information Technology Infrastructure Library (ITIL) Certification
UK
6 months to
21 Jan 2018
Same period 2017 Same period 2016
Rank 382 332 321
Rank change year-on-year -50 -11 -5
Permanent jobs citing ITIL Certification 1,348 1,664 2,069
As % of all permanent IT jobs advertised in the UK 0.78% 0.95% 0.99%
As % of the Qualifications category 3.33% 3.68% 3.58%
Number of salaries quoted 1,093 1,253 1,709
UK median annual salary £45,000 £42,500 £45,000
Median salary % change year-on-year +5.88% -5.56% +5.88%
10th Percentile £26,000 £25,000 £26,250
90th Percentile £75,000 £70,000 £70,000
UK excluding London median annual salary £44,000 £41,500 £42,000
% change year-on-year +6.02% -1.19% +5.00%

ITIL Certification is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
UK
Permanent vacancies requiring academic qualifications or professional certifications 40,452 45,204 57,736
As % of all permanent IT jobs advertised in the UK 23.53% 25.69% 27.72%
Number of salaries quoted 31,402 35,912 46,212
UK median annual salary £47,500 £45,000 £45,000
Median salary % change year-on-year +5.56% - -
10th Percentile £26,250 £26,250 £26,250
90th Percentile £77,500 £76,250 £75,000
UK excluding London median annual salary £42,500 £42,500 £42,000
% change year-on-year - +1.19% +5.00%

ITIL Certification
Job Vacancy Trend

Job postings citing ITIL Certification as a percentage of all IT jobs advertised.

Job vacancy trend for ITIL Certification in the UK

ITIL Certification
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL Certification.

Salary trend for ITIL Certification in the UK

ITIL Certification
Salary Histogram

The salary distribution of IT jobs citing ITIL Certification over the 6 months to 21 January 2018.

Salary histogram for ITIL Certification in the UK

ITIL Certification
Top 17 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Certification within the UK over the 6 months to 21 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -55 1,277 £46,888 +9.04% 145
UK excluding London -46 893 £44,000 +6.02% 105
London -32 428 £57,500 +25.00% 47
North of England +6 251 £40,000 +14.29% 33
South East -56 222 £46,250 -2.63% 29
Midlands -62 149 £38,500 -9.41% 8
North West 0 130 £43,000 +7.50% 23
East of England +27 122 £52,500 +16.67% 22
West Midlands -83 104 £42,500 - 5
Yorkshire +14 103 £35,000 +7.69% 7
South West +11 103 £34,500 +16.95% 7
Wales +17 62 £36,750 +5.00% 2
East Midlands +9 45 £33,500 -25.56% 3
Scotland -55 27 £37,000 -26.00% 5
North East -19 22 £33,250 -31.09% 3
Channel Islands - 4 £59,000 -
Northern Ireland -17 3 £37,500 +25.00%

For the 6 months to 21 January 2018, IT jobs citing ITIL Certification also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for ITIL Certification.

1 1,348 (100.00%) ITIL
2 398 (29.53%) Windows
3 363 (26.93%) Microsoft
4 306 (22.70%) Finance
5 290 (21.51%) Service Management
6 284 (21.07%) Service Delivery
7 266 (19.73%) Active Directory
8 237 (17.58%) SLA
9 219 (16.25%) Cisco
10 195 (14.47%) VMware
11 194 (14.39%) Stakeholder Management
12 186 (13.80%) Continuous Improvement
13 185 (13.72%) Windows Server
14 174 (12.91%) Project Management
15 170 (12.61%) ITSM
16 169 (12.54%) SQL
17 158 (11.72%) Office 365
18 154 (11.42%) Change Management
19 148 (10.98%) Problem Management
20 146 (10.83%) Microsoft Office
21 140 (10.39%) Degree
22 129 (9.57%) VMware Infrastructure
23 127 (9.42%) Data Centre
24 125 (9.27%) Agile Software Development
25 124 (9.20%) Incident Management
26 118 (8.75%) Analytical Skills
27 117 (8.68%) Citrix
28 116 (8.61%) PRINCE2
29 111 (8.23%) SQL Server
30 107 (7.94%) Cisco Certification

ITIL Certification
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 76 (5.64%) MS Exchange
2 57 (4.23%) SharePoint
3 42 (3.12%) Exchange Server 2010
4 29 (2.15%) Exchange Server 2013
5 20 (1.48%) SharePoint 2013
6 16 (1.19%) IIS
7 14 (1.04%) Apache
8 13 (0.96%) Skype for Business
9 12 (0.89%) Exchange Server 2003
10 11 (0.82%) CMS
11 8 (0.59%) Confluence
11 8 (0.59%) Exchange Server 2007
12 5 (0.37%) WebLogic
12 5 (0.37%) WebSphere
13 4 (0.30%) BizTalk Server
13 4 (0.30%) JBoss
13 4 (0.30%) Tomcat
14 3 (0.22%) Blackberry Enterprise Server
14 3 (0.22%) Moodle
15 2 (0.15%) OpenStack
Applications
1 146 (10.83%) Microsoft Office
2 49 (3.64%) Microsoft Excel
3 38 (2.82%) Microsoft PowerPoint
4 23 (1.71%) MS Visio
5 12 (0.89%) Microsoft Project
Business Applications
1 9 (0.67%) Remedy ITSM
1 9 (0.67%) SAP FI
2 8 (0.59%) SAP BPC
2 8 (0.59%) SAP FI-AP
2 8 (0.59%) SAP FI-AR
2 8 (0.59%) SAP FI-GL
3 6 (0.45%) Visualfiles
4 5 (0.37%) Dynamics AX
4 5 (0.37%) Markit EDM
5 3 (0.22%) Sage 200
5 3 (0.22%) SAP Business One
5 3 (0.22%) SAP CO
5 3 (0.22%) SAP FI/CO
6 2 (0.15%) assyst
6 2 (0.15%) Dynamics CRM
6 2 (0.15%) Misys Equation
6 2 (0.15%) Pegasus Opera
7 1 (0.074%) BusinessWorks
7 1 (0.074%) NetSuite
7 1 (0.074%) Oracle EBS
Cloud Services
1 158 (11.72%) Office 365
2 62 (4.60%) Microsoft Azure
3 59 (4.38%) Amazon AWS
4 36 (2.67%) Cloud Computing
5 26 (1.93%) SaaS
6 15 (1.11%) Amazon EC2
7 12 (0.89%) OneDrive
8 10 (0.74%) Google Cloud Platform
9 6 (0.45%) Amazon S3
9 6 (0.45%) AWS CloudFormation
9 6 (0.45%) Virtual Private Cloud
10 5 (0.37%) Amazon CloudWatch
10 5 (0.37%) Amazon Glacier
10 5 (0.37%) Amazon SQS
10 5 (0.37%) AWS CloudTrail
11 4 (0.30%) Azure Active Directory
11 4 (0.30%) IaaS
12 3 (0.22%) G Suite
12 3 (0.22%) Mimecast
12 3 (0.22%) PaaS
Communications & Networking
1 107 (7.94%) Wireless
2 106 (7.86%) WAN
3 103 (7.64%) Firewall
4 93 (6.90%) LAN
5 70 (5.19%) DNS
6 57 (4.23%) TCP/IP
7 48 (3.56%) DHCP
7 48 (3.56%) SAN
8 40 (2.97%) VPN
9 36 (2.67%) Cisco ASA
9 36 (2.67%) Network Security
10 33 (2.45%) VoIP
11 30 (2.23%) VLAN
12 28 (2.08%) Cisco ISE
13 26 (1.93%) Cisco Nexus
14 19 (1.41%) Wi-Fi
15 18 (1.34%) Cisco Wireless
15 18 (1.34%) OSPF
15 18 (1.34%) Unified Communications
16 17 (1.26%) SSL
Database & Business Intelligence
1 111 (8.23%) SQL Server
2 20 (1.48%) Data Warehouse
3 15 (1.11%) BusinessObjects
4 14 (1.04%) PostgreSQL
5 12 (0.89%) MySQL
5 12 (0.89%) Oracle Database
6 10 (0.74%) Redis
6 10 (0.74%) SAP BW
7 9 (0.67%) Amazon DynamoDB
7 9 (0.67%) BusinessObjects Business Intelligence
7 9 (0.67%) NoSQL
7 9 (0.67%) Power BI
7 9 (0.67%) Relational Database
8 8 (0.59%) SQL Server 2014
8 8 (0.59%) SQL Server Reporting Services
9 7 (0.52%) Crystal Reports
9 7 (0.52%) Oracle Reports
10 6 (0.45%) Amazon RDS
10 6 (0.45%) Big Data
10 6 (0.45%) SQL Server Integration Services
Development Applications
1 25 (1.85%) JIRA
2 7 (0.52%) Team Foundation Server
3 5 (0.37%) Jenkins
4 3 (0.22%) ClearCase
4 3 (0.22%) InstallShield
5 2 (0.15%) Git (software)
5 2 (0.15%) MSI
5 2 (0.15%) Sonatype Nexus
5 2 (0.15%) Subversion
5 2 (0.15%) TestDirector
5 2 (0.15%) Visual Studio
5 2 (0.15%) Visual Studio Team System
6 1 (0.074%) Gerrit
6 1 (0.074%) HP UFT
6 1 (0.074%) Maven
6 1 (0.074%) Oracle APEX
6 1 (0.074%) Vagrant
General
1 306 (22.70%) Finance
2 78 (5.79%) Law
3 76 (5.64%) Banking
4 57 (4.23%) Legal
5 55 (4.08%) Retail
6 35 (2.60%) Telecoms
7 33 (2.45%) Advertising
8 27 (2.00%) Manufacturing
9 25 (1.85%) Back Office
10 20 (1.48%) Retail Banking
11 18 (1.34%) Investment Banking
12 13 (0.96%) Local Government
13 10 (0.74%) Marketing
14 9 (0.67%) Pharmaceutical
15 8 (0.59%) Corporate Banking
16 7 (0.52%) German Language
16 7 (0.52%) Publishing
17 6 (0.45%) Games
17 6 (0.45%) Spanish Language
18 5 (0.37%) Financial Institution
Job Titles
1 288 (21.36%) Analyst
2 182 (13.50%) Service Manager
3 114 (8.46%) Support Analyst
4 91 (6.75%) IT Manager
5 83 (6.16%) Service Analyst
6 80 (5.93%) Applications Support
7 77 (5.71%) Delivery Manager
7 77 (5.71%) Network Engineer
8 75 (5.56%) Support Engineer
9 72 (5.34%) Architect
10 70 (5.19%) Services Delivery Manager
11 66 (4.90%) Project Manager
12 62 (4.60%) Service Desk Analyst
13 59 (4.38%) IT Support
13 59 (4.38%) Team Leader
14 58 (4.30%) 2nd Line Support
15 56 (4.15%) Service Desk Manager
16 50 (3.71%) Infrastructure Manager
16 50 (3.71%) ITIL Manager
17 47 (3.49%) IT Analyst
Libraries, Frameworks & Software Standards
1 33 (2.45%) Web Services
2 29 (2.15%) HTML
3 20 (1.48%) XML
4 18 (1.34%) CSS
5 13 (0.96%) .NET
6 9 (0.67%) Middleware
7 6 (0.45%) Visualforce
7 6 (0.45%) XMPP
8 5 (0.37%) J2EE
9 4 (0.30%) ASP.NET
9 4 (0.30%) JSP
9 4 (0.30%) REST
9 4 (0.30%) Software Packaging
9 4 (0.30%) YAML
10 3 (0.22%) Elastic Stack
10 3 (0.22%) JSON
11 2 (0.15%) SOAP
11 2 (0.15%) WCF
11 2 (0.15%) XHTML
11 2 (0.15%) XSLT
Miscellaneous
1 127 (9.42%) Data Centre
2 118 (8.75%) Analytical Skills
3 91 (6.75%) Management Information System
4 45 (3.34%) User Experience
5 34 (2.52%) Driving Licence
6 30 (2.23%) Computer Science
7 21 (1.56%) Public Cloud
8 20 (1.48%) Enterprise Software
9 16 (1.19%) Clustering
10 15 (1.11%) Taxonomies
11 14 (1.04%) Replication
12 13 (0.96%) SWIFT
13 12 (0.89%) CMDB
13 12 (0.89%) PMI
14 11 (0.82%) Mainframe
15 9 (0.67%) Fintech
15 9 (0.67%) Mobile App
16 8 (0.59%) Equities
17 7 (0.52%) Fixed Income
18 6 (0.45%) Client/Server
Operating Systems
1 398 (29.53%) Windows
2 185 (13.72%) Windows Server
3 87 (6.45%) Linux
4 78 (5.79%) Windows 7
5 71 (5.27%) Windows Server 2012
6 68 (5.04%) Unix
6 68 (5.04%) Windows Server 2003
7 66 (4.90%) Windows Server 2008
8 37 (2.74%) Windows 10
9 17 (1.26%) Windows 8
10 16 (1.19%) Android
11 8 (0.59%) Solaris
12 7 (0.52%) Apple iOS
13 6 (0.45%) VMS
13 6 (0.45%) Windows XP
14 5 (0.37%) HPUX
14 5 (0.37%) Mac OS X
14 5 (0.37%) Red Hat Enterprise Linux
15 4 (0.30%) AIX
15 4 (0.30%) Windows Vista
Processes & Methodologies
1 1,348 (100.00%) ITIL
2 290 (21.51%) Service Management
3 284 (21.07%) Service Delivery
4 194 (14.39%) Stakeholder Management
5 186 (13.80%) Continuous Improvement
6 174 (12.91%) Project Management
7 170 (12.61%) ITSM
8 154 (11.42%) Change Management
9 148 (10.98%) Problem Management
10 125 (9.27%) Agile Software Development
11 124 (9.20%) Incident Management
12 116 (8.61%) PRINCE2
13 72 (5.34%) Coaching
14 71 (5.27%) Release Management
15 66 (4.90%) Root Cause Analysis
16 61 (4.53%) Disaster Recovery
17 58 (4.30%) Asset Management
17 58 (4.30%) Line Management
18 56 (4.15%) Migration
19 54 (4.01%) DevOps
Programming Languages
1 169 (12.54%) SQL
2 52 (3.86%) PowerShell
3 28 (2.08%) Java
3 28 (2.08%) PHP
4 26 (1.93%) Bash Shell
5 25 (1.85%) Python
6 24 (1.78%) JavaScript
7 21 (1.56%) Ruby
8 19 (1.41%) Shell Script
9 16 (1.19%) T-SQL
10 15 (1.11%) C
11 14 (1.04%) C#
12 13 (0.96%) Perl
13 9 (0.67%) VBA
14 8 (0.59%) Groovy
15 6 (0.45%) Apex Code
16 5 (0.37%) C++
16 5 (0.37%) PL/SQL
16 5 (0.37%) VB
17 4 (0.30%) VBScript
Qualifications
1 140 (10.39%) Degree
2 107 (7.94%) Cisco Certification
3 99 (7.34%) Microsoft Certification
4 82 (6.08%) CCNA
5 74 (5.49%) CCNP
6 58 (4.30%) MCSE
7 47 (3.49%) Security Cleared
8 43 (3.19%) PRINCE2 Certification
9 32 (2.37%) SC Cleared
10 28 (2.08%) Computer Science Degree
11 26 (1.93%) MCP
12 22 (1.63%) MCSA
13 15 (1.11%) APMP
13 15 (1.11%) CISSP
14 14 (1.04%) MCITP
15 13 (0.96%) CISM
16 12 (0.89%) ISEB
16 12 (0.89%) PMI Certification
17 9 (0.67%) PRINCE2 Practitioner
18 8 (0.59%) A+ Certification
Quality Assurance & Compliance
1 237 (17.58%) SLA
2 39 (2.89%) QA
3 34 (2.52%) PMO
4 22 (1.63%) ISO/IEC 27001
5 14 (1.04%) GDPR
6 13 (0.96%) Cyber Essentials
6 13 (0.96%) PCI DSS
7 8 (0.59%) ISO 9001
7 8 (0.59%) ISO/IEC 20000
8 7 (0.52%) Data Quality
9 6 (0.45%) Sarbanes-Oxley
10 5 (0.37%) COBIT
11 4 (0.30%) GPG13
12 3 (0.22%) ISO 9000
12 3 (0.22%) JSP 440
13 2 (0.15%) ISO 22301
13 2 (0.15%) MiFID
14 1 (0.074%) GAMP
14 1 (0.074%) PMBOK
14 1 (0.074%) RosettaNet
System Software
1 266 (19.73%) Active Directory
2 129 (9.57%) VMware Infrastructure
3 66 (4.90%) vSphere
4 55 (4.08%) Hyper-V
5 29 (2.15%) XenApp
6 22 (1.63%) Virtual Machines
7 20 (1.48%) XenDesktop
8 19 (1.41%) Terminal Services
9 17 (1.26%) VMware ESXi
10 10 (0.74%) Docker
10 10 (0.74%) Microsoft App-V
11 7 (0.52%) Virtual Desktop
12 5 (0.37%) NFS
12 5 (0.37%) VMware Server
13 3 (0.22%) BitLocker
13 3 (0.22%) FreeRADIUS
14 2 (0.15%) Terminal Server
14 2 (0.15%) vCloud
14 2 (0.15%) VMware NSX
15 1 (0.074%) Firmware
Systems Management
1 91 (6.75%) SCCM
2 22 (1.63%) Puppet
3 18 (1.34%) Cisco CUCM
4 17 (1.26%) Opscode Chef
5 13 (0.96%) vCenter Server
6 12 (0.89%) FortiGate
6 12 (0.89%) vMotion
7 10 (0.74%) Ansible
7 10 (0.74%) SCOM
7 10 (0.74%) SCVMM
8 9 (0.67%) Cisco UCCX
8 9 (0.67%) NetBackup
9 8 (0.59%) WhatsUp Gold
10 7 (0.52%) Backup Exec
11 6 (0.45%) WSUS
12 5 (0.37%) AirWatch
12 5 (0.37%) Control-M
12 5 (0.37%) Nagios
13 4 (0.30%) SmoothWall
13 4 (0.30%) ZABBIX
Vendors
1 363 (26.93%) Microsoft
2 219 (16.25%) Cisco
3 195 (14.47%) VMware
4 117 (8.68%) Citrix
5 79 (5.86%) HP
6 61 (4.53%) SolarWinds
7 44 (3.26%) Oracle
8 40 (2.97%) ServiceNow
9 35 (2.60%) F5
10 33 (2.45%) SAP
11 30 (2.23%) CheckPoint
12 28 (2.08%) Infoblox
12 28 (2.08%) NetApp
12 28 (2.08%) Palo Alto
13 26 (1.93%) IBM
14 24 (1.78%) Meraki
15 21 (1.56%) Fortinet
16 20 (1.48%) Aruba
17 19 (1.41%) Remedy
18 18 (1.34%) Salesforce.com