Period
to 21 October 2017

The following table provides summary statistics for permanent job vacancies with a requirement for ITIL Certification qualifications. Included is a benchmarking guide to the salaries offered over the 6 months to 21 October 2017 with a comparison to the same period in the previous 2 years.

Information Technology Infrastructure Library (ITIL) Certification
UK
6 months to
21 Oct 2017
Same period 2016 Same period 2015
Rank 364 305 309
Rank change year-on-year -59 +4 +9
Permanent jobs citing ITIL Certification 1472 1987 2296
As % of all permanent IT jobs advertised in the UK 0.85% 1.04% 1.05%
As % of the Qualifications category 3.49% 3.95% 3.83%
Number of salaries quoted 1198 1568 1859
UK median annual salary £46,000 £45,000 £45,000
Median salary % change year-on-year +2.22% - +5.88%
10th Percentile £25,000 £25,750 £26,500
90th Percentile £68,750 £72,500 £68,750
UK excluding London median annual salary £43,000 £42,000 £42,500
% change year-on-year +2.38% -1.18% +6.25%

ITIL Certification is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
UK
Permanent vacancies requiring academic qualifications or professional certifications 42146 50330 59989
As % of all permanent IT jobs advertised in the UK 24.21% 26.34% 27.38%
Number of salaries quoted 32367 40426 47857
UK median annual salary £46,500 £45,000 £45,000
Median salary % change year-on-year +3.33% - +2.27%
10th Percentile £26,000 £26,250 £25,750
90th Percentile £77,500 £76,250 £73,750
UK excluding London median annual salary £42,500 £42,500 £40,000
% change year-on-year - +6.25% -

ITIL Certification
Job Vacancy Trend

Job postings citing ITIL Certification as a percentage of all IT jobs advertised.

Job vacancy trend for ITIL Certification in the UK

ITIL Certification
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing ITIL Certification.

Salary trend for ITIL Certification in the UK

ITIL Certification
Salary Histogram

The salary distribution of IT jobs citing ITIL Certification over the 6 months to 21 October 2017.

Salary histogram for ITIL Certification in the UK

ITIL Certification
Top 17 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Certification within the UK over the 6 months to 21 October 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -53 1389 £47,500 +5.56% 48
UK excluding London -44 936 £43,000 +2.38% 31
London -31 511 £55,000 +10.00% 17
North of England -11 268 £37,500 -6.25% 9
South East -50 224 £45,000 -5.26% 9
Midlands -65 189 £44,000 +3.53% 4
Yorkshire +8 132 £38,000 +8.57% 3
East of England +30 129 £50,000 +11.11% 7
West Midlands -87 129 £42,750 -5.00% 3
North West -5 120 £39,000 -8.24% 6
South West -48 69 £36,250 +11.54% 2
East Midlands +30 59 £46,250 +32.14% 1
Scotland -34 35 £40,000 -15.79%
Wales -16 27 £35,000 +14.75% 1
North East -3 16 £35,000 -28.57%
Northern Ireland -24 7 £37,500 +25.00%
Channel Islands - 4 £59,000 -

For the 6 months to 21 October 2017, IT jobs citing ITIL Certification also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for ITIL Certification.

1 1472 (100.00%) ITIL
2 416 (28.26%) Windows
3 387 (26.29%) Microsoft
4 328 (22.28%) Finance
5 316 (21.47%) Service Delivery
6 295 (20.04%) Service Management
7 285 (19.36%) Active Directory
8 224 (15.22%) Change Management
9 219 (14.88%) SLA
10 218 (14.81%) VMware
11 200 (13.59%) Cisco
12 189 (12.84%) Project Management
13 182 (12.36%) SQL
14 176 (11.96%) PRINCE2
15 172 (11.68%) Stakeholder Management
15 172 (11.68%) Degree
15 172 (11.68%) Continuous Improvement
16 165 (11.21%) ITSM
17 157 (10.67%) Windows Server
18 143 (9.71%) Microsoft Office
19 141 (9.58%) VMware Infrastructure
20 140 (9.51%) Office 365
21 138 (9.38%) Agile Software Development
22 135 (9.17%) Problem Management
23 134 (9.10%) Analytical Skills
24 119 (8.08%) Data Centre
25 117 (7.95%) Microsoft Certification
26 113 (7.68%) Linux
27 112 (7.61%) Incident Management
28 110 (7.47%) SQL Server

ITIL Certification
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 95 (6.45%) MS Exchange
2 80 (5.43%) SharePoint
3 48 (3.26%) Exchange Server 2010
4 35 (2.38%) Exchange Server 2013
5 19 (1.29%) SharePoint 2013
6 16 (1.09%) CMS
6 16 (1.09%) IIS
7 15 (1.02%) Exchange Server 2003
8 14 (0.95%) Skype for Business
9 12 (0.82%) Apache
9 12 (0.82%) Confluence
9 12 (0.82%) Tomcat
10 9 (0.61%) Exchange Server 2007
10 9 (0.61%) JBoss
11 8 (0.54%) WebLogic
12 5 (0.34%) SharePoint Server
13 3 (0.20%) Moodle
13 3 (0.20%) WebSphere
14 2 (0.14%) Blackberry Enterprise Server
14 2 (0.14%) OpenStack
Applications
1 143 (9.71%) Microsoft Office
2 51 (3.46%) Microsoft Excel
3 20 (1.36%) Microsoft Project
4 17 (1.15%) MS Visio
5 16 (1.09%) Microsoft PowerPoint
6 2 (0.14%) Camtasia
7 1 (0.068%) Adobe Captivate
7 1 (0.068%) AutoCAD
Business Applications
1 25 (1.70%) Remedy ITSM
2 9 (0.61%) Dynamics CRM
3 8 (0.54%) Dynamics AX
3 8 (0.54%) SAP FI
4 6 (0.41%) SAP CO
4 6 (0.41%) SAP FI/CO
5 5 (0.34%) SAP BPC
6 4 (0.27%) SAP FI-AP
6 4 (0.27%) SAP FI-AR
6 4 (0.27%) SAP FI-GL
6 4 (0.27%) Sentinel
7 3 (0.20%) Misys Equation
7 3 (0.20%) Sage 200
7 3 (0.20%) SAP Business One
8 2 (0.14%) CSG Singleview
8 2 (0.14%) Pegasus Opera
8 2 (0.14%) Remedy AR System
8 2 (0.14%) Salesforce.com CRM
9 1 (0.068%) Cognos TM1
9 1 (0.068%) Oracle EBS
Cloud Services
1 140 (9.51%) Office 365
2 69 (4.69%) Microsoft Azure
3 68 (4.62%) Amazon AWS
4 30 (2.04%) Cloud Computing
5 23 (1.56%) SaaS
6 17 (1.15%) Amazon EC2
7 13 (0.88%) Amazon S3
7 13 (0.88%) Virtual Private Cloud
8 12 (0.82%) Amazon CloudWatch
8 12 (0.82%) AWS CloudFormation
9 11 (0.75%) Amazon Glacier
9 11 (0.75%) Amazon SQS
9 11 (0.75%) AWS CloudTrail
10 10 (0.68%) IaaS
11 7 (0.48%) Google Cloud Platform
12 5 (0.34%) Mimecast
13 3 (0.20%) Dynamics 365
14 2 (0.14%) Amazon ELB
14 2 (0.14%) Azure Active Directory
14 2 (0.14%) OneDrive
Communications & Networking
1 110 (7.47%) WAN
2 103 (7.00%) LAN
3 102 (6.93%) Firewall
4 85 (5.77%) DNS
5 77 (5.23%) TCP/IP
6 54 (3.67%) DHCP
6 54 (3.67%) SAN
7 39 (2.65%) Wireless
8 38 (2.58%) VoIP
9 37 (2.51%) Network Security
10 33 (2.24%) Unified Communications
10 33 (2.24%) VPN
11 28 (1.90%) VLAN
12 26 (1.77%) Cisco ASA
13 20 (1.36%) Internet
14 19 (1.29%) Wi-Fi
15 17 (1.15%) WLAN
16 16 (1.09%) MPLS
16 16 (1.09%) WebEx
17 15 (1.02%) NAS
Database & Business Intelligence
1 110 (7.47%) SQL Server
2 18 (1.22%) SQL Server 2008
3 14 (0.95%) SQL Server Reporting Services
4 13 (0.88%) Amazon RDS
4 13 (0.88%) SQL Server 2012
5 12 (0.82%) SQL Server Integration Services
6 11 (0.75%) Oracle Database
7 10 (0.68%) NoSQL
7 10 (0.68%) SQL Server 2014
8 9 (0.61%) MySQL
9 8 (0.54%) Oracle Database 11g
9 8 (0.54%) SQL Server 2005
10 7 (0.48%) BusinessObjects
10 7 (0.48%) Data Warehouse
10 7 (0.48%) Relational Database
10 7 (0.48%) SQL Server 2016
10 7 (0.48%) SQL Server Analysis Services
11 6 (0.41%) Big Data
11 6 (0.41%) PostgreSQL
11 6 (0.41%) RDBMS
Development Applications
1 21 (1.43%) JIRA
2 17 (1.15%) Jenkins
3 12 (0.82%) Git (software)
4 7 (0.48%) Maven
4 7 (0.48%) Sonatype Nexus
4 7 (0.48%) Subversion
5 6 (0.41%) Team Foundation Server
6 5 (0.34%) Ant
6 5 (0.34%) SQL Server Management Studio (SSMS)
7 3 (0.20%) InstallShield
8 2 (0.14%) Selenium
8 2 (0.14%) TestDirector
9 1 (0.068%) Cucumber
9 1 (0.068%) FitNesse
9 1 (0.068%) LoadUI
9 1 (0.068%) Oracle APEX
9 1 (0.068%) Ranorex
9 1 (0.068%) SoapUI
9 1 (0.068%) WATIR
9 1 (0.068%) WebDriver
General
1 328 (22.28%) Finance
2 99 (6.73%) Banking
3 75 (5.10%) Law
3 75 (5.10%) Retail
4 59 (4.01%) Legal
5 51 (3.46%) Telecoms
6 38 (2.58%) Back Office
7 37 (2.51%) Retail Banking
8 27 (1.83%) Advertising
9 18 (1.22%) Manufacturing
10 17 (1.15%) Investment Banking
10 17 (1.15%) Local Government
11 14 (0.95%) Financial Institution
12 10 (0.68%) Pharmaceutical
13 9 (0.61%) Marketing
14 8 (0.54%) Games
15 7 (0.48%) Billing
15 7 (0.48%) Publishing
16 4 (0.27%) French Language
17 3 (0.20%) Multimedia
Job Titles
1 264 (17.93%) Analyst
2 257 (17.46%) Service Manager
3 148 (10.05%) IT Manager
4 120 (8.15%) Delivery Manager
5 116 (7.88%) Support Analyst
6 102 (6.93%) Services Delivery Manager
7 98 (6.66%) Applications Support
8 97 (6.59%) Project Manager
9 83 (5.64%) ITIL Manager
10 67 (4.55%) Service Analyst
11 66 (4.48%) Applications Support Analyst
12 65 (4.42%) IT Services Manager
12 65 (4.42%) Service Desk Manager
13 63 (4.28%) Infrastructure Manager
14 61 (4.14%) Network Engineer
15 58 (3.94%) ITIL Service Manager
16 56 (3.80%) Support Engineer
17 52 (3.53%) 2nd Line Support
17 52 (3.53%) Service Desk Analyst
18 51 (3.46%) Team Leader
Libraries, Frameworks & Software Standards
1 35 (2.38%) Web Services
2 28 (1.90%) .NET
3 25 (1.70%) HTML
4 14 (0.95%) XML
5 12 (0.82%) CSS
6 8 (0.54%) J2EE
6 8 (0.54%) SOAP
7 7 (0.48%) ASP.NET
7 7 (0.48%) COM
7 7 (0.48%) cXML
7 7 (0.48%) EDIFACT
7 7 (0.48%) IDoc
7 7 (0.48%) JDBC
7 7 (0.48%) JSON
7 7 (0.48%) SAP PI
7 7 (0.48%) XSLT
8 6 (0.41%) EDI
8 6 (0.41%) XMPP
9 5 (0.34%) Middleware
9 5 (0.34%) REST
Miscellaneous
1 134 (9.10%) Analytical Skills
2 119 (8.08%) Data Centre
3 90 (6.11%) Management Information System
4 30 (2.04%) Computer Science
5 29 (1.97%) Replication
6 25 (1.70%) Driving Licence
7 22 (1.49%) CMDB
8 18 (1.22%) User Experience
9 15 (1.02%) Enterprise Software
10 14 (0.95%) SWIFT
11 13 (0.88%) Blackberry
12 12 (0.82%) iPad
12 12 (0.82%) Mainframe
13 11 (0.75%) Greenfield Project
14 10 (0.68%) Smartphone
15 9 (0.61%) Fat Client
15 9 (0.61%) Thin Client
15 9 (0.61%) Virtual Team
16 8 (0.54%) Clustering
16 8 (0.54%) Video Conferencing
Operating Systems
1 416 (28.26%) Windows
2 157 (10.67%) Windows Server
3 113 (7.68%) Linux
4 75 (5.10%) Windows Server 2012
5 74 (5.03%) Unix
6 70 (4.76%) Windows Server 2008
7 63 (4.28%) Windows 7
8 60 (4.08%) Windows Server 2003
9 35 (2.38%) Windows 10
10 30 (2.04%) Android
11 26 (1.77%) Windows 8
12 23 (1.56%) Apple iOS
13 22 (1.49%) Windows XP
14 16 (1.09%) Red Hat Enterprise Linux
15 13 (0.88%) Mac OS X
16 8 (0.54%) AIX
17 5 (0.34%) Windows Vista
18 3 (0.20%) HPUX
18 3 (0.20%) Mac OS
18 3 (0.20%) Solaris
Processes & Methodologies
1 1472 (100.00%) ITIL
2 316 (21.47%) Service Delivery
3 295 (20.04%) Service Management
4 224 (15.22%) Change Management
5 189 (12.84%) Project Management
6 176 (11.96%) PRINCE2
7 172 (11.68%) Continuous Improvement
7 172 (11.68%) Stakeholder Management
8 165 (11.21%) ITSM
9 138 (9.38%) Agile Software Development
10 135 (9.17%) Problem Management
11 112 (7.61%) Incident Management
12 94 (6.39%) Release Management
13 79 (5.37%) Service Design
14 78 (5.30%) Disaster Recovery
14 78 (5.30%) Mentoring
15 77 (5.23%) Migration
16 69 (4.69%) Line Management
17 66 (4.48%) Root Cause Analysis
18 62 (4.21%) ITIL V3
Programming Languages
1 182 (12.36%) SQL
2 54 (3.67%) PowerShell
3 41 (2.79%) Shell Script
4 36 (2.45%) Java
5 24 (1.63%) T-SQL
6 23 (1.56%) Python
7 22 (1.49%) C#
8 21 (1.43%) Perl
9 18 (1.22%) Bash Shell
10 17 (1.15%) JavaScript
11 15 (1.02%) PHP
12 9 (0.61%) PL/SQL
13 8 (0.54%) C
13 8 (0.54%) Groovy
13 8 (0.54%) Ruby
14 7 (0.48%) VBScript
14 7 (0.48%) XPath
14 7 (0.48%) XQuery
15 6 (0.41%) VBA
16 5 (0.34%) C++
Qualifications
1 172 (11.68%) Degree
2 117 (7.95%) Microsoft Certification
3 97 (6.59%) Cisco Certification
4 75 (5.10%) PRINCE2 Certification
5 71 (4.82%) CCNA
6 66 (4.48%) MCSE
7 56 (3.80%) CCNP
8 51 (3.46%) Security Cleared
9 40 (2.72%) SC Cleared
10 39 (2.65%) MCP
11 26 (1.77%) Computer Science Degree
12 24 (1.63%) MCSA
13 21 (1.43%) A+ Certification
14 20 (1.36%) MCITP
15 16 (1.09%) CISSP
15 16 (1.09%) MCDST
16 15 (1.02%) ISEB
17 13 (0.88%) VMware Certified Professional (VCP)
18 12 (0.82%) CISM
19 10 (0.68%) APMP
Quality Assurance & Compliance
1 219 (14.88%) SLA
2 39 (2.65%) QA
3 25 (1.70%) ISO/IEC 27001
4 23 (1.56%) PMO
5 17 (1.15%) PCI DSS
6 11 (0.75%) COBIT
7 10 (0.68%) ISO/IEC 20000
8 9 (0.61%) Cyber Essentials
8 9 (0.61%) Sarbanes-Oxley
9 7 (0.48%) RosettaNet
10 4 (0.27%) ISO 22301
11 3 (0.20%) ISO 9001
11 3 (0.20%) JSP 440
12 2 (0.14%) ISO 14001
12 2 (0.14%) ISO 9000
13 1 (0.068%) Data Quality
System Software
1 285 (19.36%) Active Directory
2 141 (9.58%) VMware Infrastructure
3 59 (4.01%) vSphere
4 45 (3.06%) Hyper-V
5 22 (1.49%) XenApp
6 15 (1.02%) Terminal Services
6 15 (1.02%) Virtual Machines
7 14 (0.95%) VMware ESXi
8 11 (0.75%) Oracle RAC
9 7 (0.48%) NFS
9 7 (0.48%) Virtual Desktop
9 7 (0.48%) XenDesktop
10 5 (0.34%) Virtual Servers
11 4 (0.27%) Docker
12 2 (0.14%) Microsoft Virtual Server
12 2 (0.14%) Terminal Server
12 2 (0.14%) vCloud
12 2 (0.14%) VMware NSX
12 2 (0.14%) VMware Server
13 1 (0.068%) Citrix Presentation Server
Systems Management
1 88 (5.98%) SCCM
2 18 (1.22%) SCOM
3 17 (1.15%) Puppet
4 15 (1.02%) Cisco CUCM
5 11 (0.75%) NetBackup
5 11 (0.75%) Opscode Chef
6 10 (0.68%) FortiGate
7 8 (0.54%) Perfmon
7 8 (0.54%) WhatsUp Gold
8 7 (0.48%) Backup Exec
8 7 (0.48%) DameWare
9 6 (0.41%) Cisco UCCX
9 6 (0.41%) Norton AntiVirus
9 6 (0.41%) WSUS
10 5 (0.34%) AirWatch
10 5 (0.34%) Ansible
10 5 (0.34%) Systems Management Server (SMS)
11 4 (0.27%) SmoothWall
11 4 (0.27%) Tivoli Storage Manager
12 3 (0.20%) HP Quality Center
Vendors
1 387 (26.29%) Microsoft
2 218 (14.81%) VMware
3 200 (13.59%) Cisco
4 101 (6.86%) HP
5 91 (6.18%) Citrix
6 69 (4.69%) Oracle
7 41 (2.79%) ServiceNow
8 40 (2.72%) IBM
9 39 (2.65%) CheckPoint
10 35 (2.38%) SAP
11 32 (2.17%) SolarWinds
12 28 (1.90%) Avaya
13 27 (1.83%) Remedy
14 24 (1.63%) NetApp
15 23 (1.56%) F5
16 20 (1.36%) Meraki
16 20 (1.36%) Splunk
17 18 (1.22%) Palo Alto
17 18 (1.22%) Red Hat
18 17 (1.15%) Fortinet