ITIL Certification Jobs

ITIL Certification
UK

The table below provides summary statistics for permanent job vacancies with a requirement for ITIL Certification qualifications. It includes a benchmarking guide to the salaries offered over the 6 months leading up to 26 October 2024, comparing them to the same period in the previous two years.

6 months to
26 Oct 2024
Same period 2023 Same period 2022
Rank 535 430 552
Rank change year-on-year -105 +122 +48
Permanent jobs citing ITIL Certification 254 372 776
As % of all permanent jobs advertised in the UK 0.33% 0.63% 0.55%
As % of the Qualifications category 1.06% 1.93% 1.91%
Number of salaries quoted 166 303 538
10th Percentile £31,250 £30,500 £30,750
25th Percentile £41,438 £39,000 £36,250
Median annual salary (50th Percentile) £50,000 £50,000 £48,000
Median % change year-on-year - +4.17% -4.00%
75th Percentile £58,750 £70,000 £63,750
90th Percentile £71,625 £77,500 £78,750
UK excluding London median annual salary £49,000 £47,500 £45,000
% change year-on-year +3.16% +5.56% -5.26%

All Academic and Professional Certifications
UK

ITIL Certification falls under the Academic Qualifications and Professional Certifications category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring academic qualifications or professional certifications.

Permanent vacancies requiring academic qualifications or professional certifications 24,007 19,237 40,534
As % of all permanent jobs advertised in the UK 31.58% 32.77% 28.73%
Number of salaries quoted 8,741 11,603 17,784
10th Percentile £33,200 £31,500 £31,250
25th Percentile £45,000 £42,500 £41,250
Median annual salary (50th Percentile) £57,500 £57,500 £55,000
Median % change year-on-year - +4.55% -
75th Percentile £75,000 £75,000 £75,000
90th Percentile £90,000 £92,500 £92,500
UK excluding London median annual salary £54,939 £52,500 £50,000
% change year-on-year +4.64% +5.00% +4.17%

ITIL Certification
Job Vacancy Trend

Job postings citing ITIL Certification as a proportion of all IT jobs advertised.

Job vacancy trend for ITIL Certification in the UK

ITIL Certification
Salary Trend

3-month moving average salary quoted in jobs citing ITIL Certification.

Salary trend for ITIL Certification in the UK

ITIL Certification
Salary Histogram

Salary distribution for jobs citing ITIL Certification over the 6 months to 26 October 2024.

Salary histogram for ITIL Certification in the UK

ITIL Certification
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Certification within the UK over the 6 months to 26 October 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England -122 246 £50,000 - 84
UK excluding London -85 174 £49,000 +3.16% 61
Work from Home -22 102 £51,000 +2.00% 42
London -35 72 £55,762 -18.89% 21
South East -6 67 £33,750 -15.63% 17
North of England -33 39 £55,000 +15.79% 25
Midlands -45 31 £50,000 +5.26% 12
West Midlands -42 26 £50,000 +5.26% 7
South West +8 19 £53,000 +80.03% 6
North West -31 19 £53,000 -11.67% 15
Yorkshire +1 16 £67,500 +42.11% 8
East of England -66 13 £50,000 -4.76% 4
East Midlands -22 5 £28,250 -50.87% 5
Scotland -14 4 £51,000 -7.27%
North East -28 4 £32,500 -58.06% 3
Wales +27 1 £45,000 +20.00%

ITIL Certification
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 31 (12.20%) SharePoint
2 20 (7.87%) Microsoft Exchange
3 1 (0.39%) Appian
3 1 (0.39%) BizTalk Server
3 1 (0.39%) Confluence
3 1 (0.39%) IIS
Applications
1 26 (10.24%) Microsoft Office
2 8 (3.15%) Microsoft Excel
3 5 (1.97%) Microsoft PowerPoint
4 4 (1.57%) MS Visio
Business Applications
1 11 (4.33%) Dynamics CRM
2 6 (2.36%) Remedy ITSM
3 4 (1.57%) Dynamics AX
4 2 (0.79%) Dynamics NAV
5 1 (0.39%) SAP ERP
Cloud Services
1 68 (26.77%) Microsoft 365
2 45 (17.72%) Azure
3 18 (7.09%) Power Platform
4 17 (6.69%) Dynamics 365
5 10 (3.94%) AWS
6 6 (2.36%) Entra ID
7 4 (1.57%) Amazon CloudWatch
7 4 (1.57%) Amazon EC2
7 4 (1.57%) AWS CodePipeline
7 4 (1.57%) AWS Direct Connect
7 4 (1.57%) AWS IoT
7 4 (1.57%) AWS Lambda
7 4 (1.57%) GCP
7 4 (1.57%) PowerApps
7 4 (1.57%) Serverless
7 4 (1.57%) Virtual Private Cloud
8 2 (0.79%) Azure Storage
8 2 (0.79%) IaaS
8 2 (0.79%) OneDrive
8 2 (0.79%) ShareGate
Communications & Networking
1 21 (8.27%) DNS
2 19 (7.48%) Firewall
3 18 (7.09%) DHCP
4 10 (3.94%) Intranet
5 7 (2.76%) VPN
6 6 (2.36%) TCP/IP
6 6 (2.36%) VLAN
6 6 (2.36%) WAN
7 5 (1.97%) LAN
8 4 (1.57%) BGP
8 4 (1.57%) IPsec
8 4 (1.57%) MPLS
8 4 (1.57%) OSPF
8 4 (1.57%) Wireless
9 3 (1.18%) Cisco IOS
9 3 (1.18%) Network Security
9 3 (1.18%) VoIP
9 3 (1.18%) Wi-Fi
10 2 (0.79%) Cisco ASA
10 2 (0.79%) Wireshark
Database & Business Intelligence
1 34 (13.39%) SQL Server
2 32 (12.60%) MySQL
3 6 (2.36%) Power BI
4 3 (1.18%) SQL Server Integration Services
4 3 (1.18%) SQL Server Reporting Services
5 2 (0.79%) SQL Server Analysis Services
5 2 (0.79%) Tableau
6 1 (0.39%) Azure SQL Data Warehouse
6 1 (0.39%) Data Warehouse
6 1 (0.39%) MongoDB
6 1 (0.39%) Oracle Database
6 1 (0.39%) PostgreSQL
6 1 (0.39%) RDBMS
6 1 (0.39%) Relational Database
Development Applications
1 12 (4.72%) JIRA
2 1 (0.39%) Postman
2 1 (0.39%) SQL Server Management Studio (SSMS)
2 1 (0.39%) Visual Studio
General
1 134 (52.76%) Social Skills
2 59 (23.23%) Analytical Skills
3 20 (7.87%) Manufacturing
4 19 (7.48%) Finance
5 11 (4.33%) Law
6 10 (3.94%) Public Sector
7 9 (3.54%) Legal
8 8 (3.15%) Inclusion and Diversity
9 5 (1.97%) Banking
10 4 (1.57%) Billing
10 4 (1.57%) Telecoms
11 3 (1.18%) Military
11 3 (1.18%) Presentation Skills
11 3 (1.18%) Retail
12 2 (0.79%) Documentation Skills
12 2 (0.79%) Front Office
12 2 (0.79%) International Banking
12 2 (0.79%) Organisational Skills
12 2 (0.79%) Pharmaceutical
12 2 (0.79%) Public Speaking
Job Titles
1 55 (21.65%) Analyst
2 54 (21.26%) IT Manager
3 50 (19.69%) Service Manager
4 36 (14.17%) Applications Support
5 32 (12.60%) IT Services Manager
6 27 (10.63%) Support Engineer
7 25 (9.84%) IT Support
8 21 (8.27%) IT Analyst
9 19 (7.48%) Support Manager
10 17 (6.69%) Delivery Manager
10 17 (6.69%) Service Delivery Manager
10 17 (6.69%) Support Analyst
11 15 (5.91%) Applications Engineer
11 15 (5.91%) Applications Support Engineer
12 14 (5.51%) Lead
13 13 (5.12%) Developer
13 13 (5.12%) IT Support Manager
13 13 (5.12%) Senior
14 12 (4.72%) Applications Support Analyst
14 12 (4.72%) Service Analyst
Libraries, Frameworks & Software Standards
1 26 (10.24%) .NET
2 23 (9.06%) CSS
2 23 (9.06%) HTML
3 4 (1.57%) JSON
4 3 (1.18%) XML
5 2 (0.79%) 802.1X
5 2 (0.79%) LDAP
6 1 (0.39%) ARM Templates
Miscellaneous
1 18 (7.09%) Management Information System
2 16 (6.30%) CMDB
3 15 (5.91%) Data Centre
4 11 (4.33%) Onboarding
4 11 (4.33%) Self-Motivation
5 9 (3.54%) Enterprise Storage
6 7 (2.76%) FPGA
6 7 (2.76%) Team-Oriented Environment
7 6 (2.36%) Greenfield Project
8 4 (1.57%) IoT
9 3 (1.18%) Foreign Exchange (FX)
9 3 (1.18%) Private Cloud
9 3 (1.18%) Public Cloud
9 3 (1.18%) Virtual Team
10 2 (0.79%) CCTV
10 2 (0.79%) PMI
10 2 (0.79%) Reinsurance
10 2 (0.79%) Security Operations Centre
11 1 (0.39%) Cyber Threat
11 1 (0.39%) Driving Licence
Operating Systems
1 57 (22.44%) Windows
2 22 (8.66%) Windows Server
3 21 (8.27%) Windows 10
4 18 (7.09%) Linux
5 8 (3.15%) Mac OS
6 7 (2.76%) Ubuntu
7 6 (2.36%) Windows Server 2012
8 4 (1.57%) Windows Server 2008
9 3 (1.18%) Unix
9 3 (1.18%) Windows 8
9 3 (1.18%) Windows Server 2003
9 3 (1.18%) Windows Server 2016
10 2 (0.79%) Android
10 2 (0.79%) Apple iOS
10 2 (0.79%) CentOS
11 1 (0.39%) AIX
11 1 (0.39%) VMS
11 1 (0.39%) Windows 7
Processes & Methodologies
1 254 (100.00%) ITIL
2 81 (31.89%) Problem-Solving
3 72 (28.35%) Customer Service
4 66 (25.98%) ITSM
4 66 (25.98%) Service Management
5 57 (22.44%) Service Delivery
6 56 (22.05%) Change Management
7 52 (20.47%) Continuous Improvement
8 43 (16.93%) Incident Management
9 39 (15.35%) Problem Management
10 38 (14.96%) Agile
11 32 (12.60%) Computer Science
11 32 (12.60%) Mentoring
11 32 (12.60%) Project Management
12 26 (10.24%) Root Cause Analysis
13 20 (7.87%) CRM
13 20 (7.87%) DevOps
13 20 (7.87%) Stakeholder Management
14 19 (7.48%) Major Incident Management
14 19 (7.48%) Project Delivery
Programming Languages
1 47 (18.50%) SQL
2 31 (12.20%) C#
3 23 (9.06%) JavaScript
4 15 (5.91%) PowerShell
5 10 (3.94%) Python
6 9 (3.54%) Bash
7 1 (0.39%) Bicep
7 1 (0.39%) Data Analysis Expressions
7 1 (0.39%) Shell Script
7 1 (0.39%) SOQL
Qualifications
1 70 (27.56%) Degree
2 17 (6.69%) Security Cleared
3 15 (5.91%) SC Cleared
4 11 (4.33%) Microsoft Certification
5 9 (3.54%) Computer Science Degree
6 7 (2.76%) Cisco Certification
7 6 (2.36%) CCNA
7 6 (2.36%) MCP
8 5 (1.97%) AWS Certification
9 4 (1.57%) AWS Certified Solutions Architect
9 4 (1.57%) AWS Certified SysOps Administrator
9 4 (1.57%) BPSS Clearance
9 4 (1.57%) CCNP
9 4 (1.57%) PMI Certification
9 4 (1.57%) PMP
10 3 (1.18%) DV Cleared
10 3 (1.18%) PRINCE2 Certification
11 2 (0.79%) Azure Certification
11 2 (0.79%) JNCIA
11 2 (0.79%) Master's Degree
Quality Assurance & Compliance
1 59 (23.23%) SLA
2 5 (1.97%) ISO/IEC 20000
2 5 (1.97%) ISO/IEC 27001
3 3 (1.18%) ISO 22301
3 3 (1.18%) ISO 9001
4 2 (0.79%) QA
5 1 (0.39%) COBIT
5 1 (0.39%) Data Quality
System Software
1 36 (14.17%) Active Directory
2 18 (7.09%) VMware Infrastructure
3 4 (1.57%) Virtual Desktop
3 4 (1.57%) vSphere
4 3 (1.18%) Hyper-V
5 2 (0.79%) Docker
5 2 (0.79%) Virtual Machines
6 1 (0.39%) Virtual Servers
6 1 (0.39%) VMware Workstation
Systems Management
1 11 (4.33%) Grafana
1 11 (4.33%) SCCM
2 9 (3.54%) Microsoft Intune
2 9 (3.54%) WSUS
2 9 (3.54%) ZABBIX
3 7 (2.76%) Ansible
4 6 (2.36%) Jamf Pro
5 5 (1.97%) Autotask
6 4 (1.57%) FortiGate
6 4 (1.57%) Progress Chef
6 4 (1.57%) Puppet
6 4 (1.57%) SCOM
7 3 (1.18%) Kubernetes
8 2 (0.79%) Active Directory Federation Services
8 2 (0.79%) Nagios
8 2 (0.79%) Prometheus
8 2 (0.79%) Terraform
Vendors
1 89 (35.04%) Microsoft
2 30 (11.81%) VMware
3 26 (10.24%) ServiceNow
4 13 (5.12%) Cisco
5 9 (3.54%) Remedy
6 7 (2.76%) Cadence
6 7 (2.76%) Commvault
7 5 (1.97%) ConnectWise
7 5 (1.97%) Dell
7 5 (1.97%) NetApp
8 4 (1.57%) Adobe
8 4 (1.57%) Citrix
8 4 (1.57%) iManage
8 4 (1.57%) Juniper
9 3 (1.18%) Autodesk
9 3 (1.18%) BMC
9 3 (1.18%) Meraki
9 3 (1.18%) Oracle
10 2 (0.79%) Forcepoint
10 2 (0.79%) Veeam