ITIL Certification Jobs

ITIL Certification
UK

The table below provides summary statistics for permanent job vacancies with a requirement for ITIL Certification qualifications. It includes a benchmarking guide to the salaries offered over the 6 months leading up to 24 July 2024, comparing them to the same period in the previous two years.

6 months to
24 Jul 2024
Same period 2023 Same period 2022
Rank 571 483 637
Rank change year-on-year -88 +154 -65
Permanent jobs citing ITIL Certification 294 475 836
As % of all permanent jobs advertised in the UK 0.32% 0.58% 0.47%
As % of the Qualifications category 1.21% 1.73% 1.71%
Number of salaries quoted 233 379 557
10th Percentile £31,250 £28,900 £28,600
25th Percentile £41,250 £35,500 £36,500
Median annual salary (50th Percentile) £52,550 £48,754 £50,000
Median % change year-on-year +7.79% -2.49% -
75th Percentile £67,500 £67,500 £67,500
90th Percentile £87,000 £77,500 £77,800
UK excluding London median annual salary £46,500 £43,500 £45,000
% change year-on-year +6.90% -3.33% +4.65%

All Academic and Professional Certifications
UK

ITIL Certification falls under the Academic Qualifications and Professional Certifications category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring academic qualifications or professional certifications.

Permanent vacancies requiring academic qualifications or professional certifications 24,332 27,498 48,986
As % of all permanent jobs advertised in the UK 26.45% 33.68% 27.81%
Number of salaries quoted 13,810 13,843 20,213
10th Percentile £30,000 £32,000 £30,500
25th Percentile £40,000 £42,500 £40,000
Median annual salary (50th Percentile) £55,000 £60,000 £55,000
Median % change year-on-year -8.33% +9.09% -
75th Percentile £71,250 £76,250 £73,750
90th Percentile £87,500 £95,000 £91,250
UK excluding London median annual salary £50,000 £52,500 £48,500
% change year-on-year -4.76% +8.25% +1.04%

ITIL Certification
Job Vacancy Trend

Job postings citing ITIL Certification as a proportion of all IT jobs advertised.

Job vacancy trend for ITIL Certification in the UK

ITIL Certification
Salary Trend

3-month moving average salary quoted in jobs citing ITIL Certification.

Salary trend for ITIL Certification in the UK

ITIL Certification
Salary Histogram

Salary distribution for jobs citing ITIL Certification over the 6 months to 24 July 2024.

Salary histogram for ITIL Certification in the UK

ITIL Certification
Top 15 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Certification within the UK over the 6 months to 24 July 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England -94 278 £52,550 +10.63% 41
UK excluding London -93 196 £46,500 +6.90% 36
Work from Home -12 95 £55,000 +12.24% 15
London -1 80 £72,500 +20.83% 7
South East -41 55 £46,500 +6.90% 13
North of England -9 45 £42,250 -11.05% 8
Midlands -22 40 £56,500 +44.87% 9
South West +4 39 £55,000 +69.23% 4
West Midlands -20 31 £57,000 +46.15% 8
Yorkshire +30 21 £55,000 +37.50% 4
North West -14 17 £47,500 -13.64% 4
East of England -41 10 £37,250 -26.83% 2
East Midlands -33 9 £27,000 -23.33% 1
Scotland -56 7 £42,500 +22.30% 1
North East - 7 £36,250 - 1

ITIL Certification
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 45 (15.31%) Microsoft Exchange
2 39 (13.27%) SharePoint
3 5 (1.70%) Confluence
4 2 (0.68%) BizTalk Server
5 1 (0.34%) Appian
5 1 (0.34%) OpenStack
Applications
1 44 (14.97%) Microsoft Office
2 29 (9.86%) Microsoft Excel
3 17 (5.78%) Microsoft PowerPoint
4 12 (4.08%) MS Visio
5 2 (0.68%) Spreadsheet
Business Applications
1 6 (2.04%) Dynamics CRM
2 4 (1.36%) Oracle EBS
3 3 (1.02%) Dynamics AX
4 2 (0.68%) Dynamics NAV
5 1 (0.34%) Oracle ERP
5 1 (0.34%) Remedy ITSM
5 1 (0.34%) SAP ERP
Cloud Services
1 101 (34.35%) Microsoft 365
2 47 (15.99%) Azure
3 27 (9.18%) Power Platform
4 19 (6.46%) OneDrive
5 13 (4.42%) PowerApps
5 13 (4.42%) ShareGate
6 12 (4.08%) IaaS
7 11 (3.74%) AWS
7 11 (3.74%) Entra ID
7 11 (3.74%) Power Automate
8 9 (3.06%) Dynamics 365
9 7 (2.38%) SaaS
10 6 (2.04%) Azure Sentinel
11 4 (1.36%) Mimecast
11 4 (1.36%) PaaS
12 3 (1.02%) Azure DevOps
12 3 (1.02%) GCP
13 2 (0.68%) Amazon EKS
13 2 (0.68%) AWS KMS
13 2 (0.68%) Azure Storage
Communications & Networking
1 22 (7.48%) SAN
1 22 (7.48%) VPN
2 20 (6.80%) DNS
3 19 (6.46%) Firewall
4 17 (5.78%) DHCP
5 13 (4.42%) LAN
5 13 (4.42%) WAN
6 12 (4.08%) Wireless
7 10 (3.40%) Network Security
8 9 (3.06%) TCP/IP
9 8 (2.72%) iSCSI
10 5 (1.70%) SSL
10 5 (1.70%) VLAN
10 5 (1.70%) VoIP
11 4 (1.36%) BGP
11 4 (1.36%) IPsec
11 4 (1.36%) MPLS
11 4 (1.36%) OSPF
11 4 (1.36%) WLAN
12 3 (1.02%) Wi-Fi
Database & Business Intelligence
1 22 (7.48%) Power BI
2 8 (2.72%) SQL Server
3 6 (2.04%) MySQL
3 6 (2.04%) Relational Database
4 4 (1.36%) SQL Server Integration Services
4 4 (1.36%) SQL Server Reporting Services
5 3 (1.02%) Amazon RDS
5 3 (1.02%) Data Warehouse
6 2 (0.68%) Azure SQL Data Warehouse
6 2 (0.68%) SQL Server Analysis Services
7 1 (0.34%) MongoDB
7 1 (0.34%) Oracle Database
7 1 (0.34%) PostgreSQL
7 1 (0.34%) RDBMS
Development Applications
1 10 (3.40%) JIRA
2 5 (1.70%) HP UFT
2 5 (1.70%) JMeter
2 5 (1.70%) LoadRunner
2 5 (1.70%) MSTest
2 5 (1.70%) Selenium
2 5 (1.70%) Team Foundation Server
3 1 (0.34%) Jenkins
3 1 (0.34%) Postman
3 1 (0.34%) SQL Server Management Studio (SSMS)
3 1 (0.34%) Visual Studio
General
1 141 (47.96%) Social Skills
2 66 (22.45%) Finance
3 50 (17.01%) Analytical Skills
4 35 (11.90%) Organisational Skills
5 20 (6.80%) Inclusion and Diversity
6 19 (6.46%) Legal
7 15 (5.10%) Telecoms
8 14 (4.76%) Retail
9 13 (4.42%) Law
10 12 (4.08%) Manufacturing
11 11 (3.74%) Pharmaceutical
12 8 (2.72%) Automotive
13 5 (1.70%) Advertising
13 5 (1.70%) Banking
14 4 (1.36%) Public Sector
15 3 (1.02%) Presentation Skills
15 3 (1.02%) Social Housing
16 2 (0.68%) Documentation Skills
16 2 (0.68%) Front Office
16 2 (0.68%) Public Speaking
Job Titles
1 47 (15.99%) Support Engineer
2 46 (15.65%) Service Manager
3 40 (13.61%) IT Manager
4 32 (10.88%) Analyst
5 26 (8.84%) Developer
5 26 (8.84%) Lead
6 25 (8.50%) Delivery Manager
6 25 (8.50%) Service Delivery Manager
7 22 (7.48%) IT Services Manager
8 20 (6.80%) Senior
9 17 (5.78%) Applications Support
10 15 (5.10%) Service Analyst
11 14 (4.76%) Team Leader
12 13 (4.42%) Infrastructure Engineer
12 13 (4.42%) IT Support
12 13 (4.42%) Service Desk Team Leader
13 12 (4.08%) IT Services Delivery Manager
13 12 (4.08%) Support Analyst
14 11 (3.74%) Desktop Support
14 11 (3.74%) Service Desk Analyst
Libraries, Frameworks & Software Standards
1 13 (4.42%) .NET
2 8 (2.72%) .NET Framework
3 5 (1.70%) LDAP
4 4 (1.36%) CSS
4 4 (1.36%) HTML
5 3 (1.02%) Kafka
5 3 (1.02%) ODBC
5 3 (1.02%) REST
5 3 (1.02%) SOAP
6 2 (0.68%) 802.1X
6 2 (0.68%) Web Services
7 1 (0.34%) Elastic Stack
7 1 (0.34%) JSON
7 1 (0.34%) OAuth
7 1 (0.34%) SailPoint
Miscellaneous
1 28 (9.52%) Management Information System
2 15 (5.10%) CMDB
2 15 (5.10%) Driving Licence
3 12 (4.08%) Clustering
4 10 (3.40%) Product Ownership
5 8 (2.72%) Data Centre
5 8 (2.72%) Greenfield Project
5 8 (2.72%) iPhone
5 8 (2.72%) Self-Motivation
6 7 (2.38%) Onboarding
7 4 (1.36%) Cyber Threat
8 3 (1.02%) Data Protection Act
8 3 (1.02%) Fat Client
8 3 (1.02%) Foreign Exchange (FX)
8 3 (1.02%) Housing Association
8 3 (1.02%) Private Cloud
8 3 (1.02%) Public Cloud
8 3 (1.02%) Team-Oriented Environment
8 3 (1.02%) Thin Client
8 3 (1.02%) TM Forum
Operating Systems
1 91 (30.95%) Windows
2 33 (11.22%) Windows 10
3 29 (9.86%) Windows Server
4 14 (4.76%) Linux
5 13 (4.42%) AIX
6 10 (3.40%) Android
7 6 (2.04%) Windows Server 2012
8 5 (1.70%) Mac OS
8 5 (1.70%) Windows Server 2016
9 4 (1.36%) Unix
9 4 (1.36%) Windows Server 2008
10 3 (1.02%) Red Hat Enterprise Linux
10 3 (1.02%) Windows 8
10 3 (1.02%) Windows Server 2003
11 2 (0.68%) CentOS
12 1 (0.34%) Ubuntu
12 1 (0.34%) Windows 7
12 1 (0.34%) Windows Server 2019
Processes & Methodologies
1 294 (100.00%) ITIL
2 87 (29.59%) Service Management
3 79 (26.87%) Problem-Solving
4 72 (24.49%) Service Delivery
5 70 (23.81%) ITSM
6 65 (22.11%) Customer Service
7 61 (20.75%) Agile
8 57 (19.39%) Incident Management
9 56 (19.05%) Continuous Improvement
10 43 (14.63%) Change Management
11 37 (12.59%) Mentoring
11 37 (12.59%) User Experience
12 36 (12.24%) Roadmaps
13 32 (10.88%) Stakeholder Management
14 31 (10.54%) Computer Science
15 28 (9.52%) Project Management
16 27 (9.18%) Problem Management
17 26 (8.84%) DevOps
18 25 (8.50%) PRINCE2
19 24 (8.16%) Knowledge Management
Programming Languages
1 28 (9.52%) SQL
2 15 (5.10%) JavaScript
3 13 (4.42%) PowerShell
4 12 (4.08%) C#
5 8 (2.72%) MATLAB
5 8 (2.72%) VB.NET
5 8 (2.72%) VBA
6 4 (1.36%) Python
7 2 (0.68%) Bash
7 2 (0.68%) T-SQL
8 1 (0.34%) Data Analysis Expressions
8 1 (0.34%) Java
8 1 (0.34%) Shell Script
8 1 (0.34%) SOQL
Qualifications
1 71 (24.15%) Degree
2 33 (11.22%) Security Cleared
3 22 (7.48%) SC Cleared
4 21 (7.14%) Computer Science Degree
5 19 (6.46%) Microsoft Certification
6 12 (4.08%) Master's Degree
7 10 (3.40%) CCNA
7 10 (3.40%) Cisco Certification
7 10 (3.40%) MCSE
7 10 (3.40%) PMI Certification
7 10 (3.40%) PMP
8 9 (3.06%) MCP
9 8 (2.72%) CCNP
10 6 (2.04%) Azure Certification
11 5 (1.70%) DV Cleared
11 5 (1.70%) ISTQB
12 4 (1.36%) A+ Certification
12 4 (1.36%) CCIE
12 4 (1.36%) DBS Check
13 3 (1.02%) MCITP
Quality Assurance & Compliance
1 60 (20.41%) SLA
2 19 (6.46%) GDPR
3 6 (2.04%) ISO 22301
3 6 (2.04%) ISO/IEC 27001
3 6 (2.04%) QA
4 4 (1.36%) ISO 9001
5 3 (1.02%) GRC
6 2 (0.68%) Cyber Essentials
6 2 (0.68%) PMO
7 1 (0.34%) Data Quality
7 1 (0.34%) ITGC
7 1 (0.34%) NIST
7 1 (0.34%) Sarbanes-Oxley
System Software
1 77 (26.19%) Active Directory
2 24 (8.16%) VMware Infrastructure
3 11 (3.74%) Hyper-V
4 7 (2.38%) Virtual Machines
5 3 (1.02%) Docker
6 2 (0.68%) Terminal Server
6 2 (0.68%) VMware ESXi
6 2 (0.68%) vSphere
6 2 (0.68%) XenDesktop
7 1 (0.34%) KVM
7 1 (0.34%) VMware Workstation
7 1 (0.34%) XenApp
Systems Management
1 20 (6.80%) SCCM
2 12 (4.08%) Backup Exec
2 12 (4.08%) NetBackup
3 10 (3.40%) Microsoft Intune
4 6 (2.04%) Kubernetes
4 6 (2.04%) Microsoft Data Protection Manager
4 6 (2.04%) SCDPM
5 5 (1.70%) WSUS
6 3 (1.02%) Ansible
6 3 (1.02%) Grafana
6 3 (1.02%) Jamf Pro
6 3 (1.02%) Terraform
7 2 (0.68%) Active Directory Federation Services
7 2 (0.68%) ZABBIX
8 1 (0.34%) Nagios
8 1 (0.34%) Oracle ZFS
8 1 (0.34%) Progress Chef
8 1 (0.34%) Prometheus
8 1 (0.34%) Puppet
8 1 (0.34%) Sysdig
Vendors
1 120 (40.82%) Microsoft
2 45 (15.31%) ServiceNow
3 31 (10.54%) VMware
4 20 (6.80%) Oracle
5 19 (6.46%) Cisco
6 15 (5.10%) Dell
7 12 (4.08%) Hitachi
7 12 (4.08%) NetApp
7 12 (4.08%) Snow
7 12 (4.08%) Veritas
8 11 (3.74%) Nintex
9 9 (3.06%) Citrix
9 9 (3.06%) IBM
10 7 (2.38%) Sophos
11 6 (2.04%) Dell Compellent
11 6 (2.04%) Meraki
12 5 (1.70%) Apple
12 5 (1.70%) Genesys
12 5 (1.70%) iManage
12 5 (1.70%) Red Hat