Period
to

The following table provides summary statistics for permanent job vacancies with a requirement for ITIL Certification qualifications. Included is a benchmarking guide to the salaries offered over the 6 months to 12 August 2022 with a comparison to the same period in the previous 2 years.

ITIL Certification
UK
6 months to
12 Aug 2022
Same period 2021 Same period 2020
Rank 592 547 425
Rank change year-on-year -45 -122 -10
Permanent jobs citing ITIL Certification 833 552 425
As % of all permanent jobs advertised in the UK 0.49% 0.48% 0.67%
As % of the Qualifications category 1.95% 2.24% 3.04%
Number of salaries quoted 553 462 317
10th Percentile £30,100 £32,500 £28,000
25th Percentile £36,250 £41,250 £40,000
Median annual salary (50th Percentile) £50,000 £50,000 £49,000
Median % change year-on-year - +2.04% +3.16%
75th Percentile £70,000 £60,000 £62,500
90th Percentile £78,650 £75,000 £71,250
UK excluding London median annual salary £45,000 £45,000 £45,000

ITIL Certification is in the Academic Qualifications and Professional Certifications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for academic qualifications or professional certifications.

All Academic and Professional Certifications
UK
Permanent vacancies requiring academic qualifications or professional certifications 42,646 24,597 13,979
As % of all permanent IT jobs advertised in the UK 25.25% 21.50% 22.08%
Number of salaries quoted 18,014 14,167 10,446
10th Percentile £30,756 £31,250 £30,000
25th Percentile £40,000 £41,000 £38,750
Median annual salary (50th Percentile) £55,000 £55,000 £52,500
Median % change year-on-year - +4.76% +5.00%
75th Percentile £73,750 £72,500 £70,000
90th Percentile £90,000 £87,500 £85,000
UK excluding London median annual salary £49,000 £48,000 £47,500
% change year-on-year +2.08% +1.05% +5.56%

ITIL Certification
Job Vacancy Trend

Job postings citing ITIL Certification as a proportion of all IT jobs advertised.

Job vacancy trend for ITIL Certification in the UK

ITIL Certification
Salary Trend

3-month moving average salary quoted in jobs citing ITIL Certification.

Salary trend for ITIL Certification in the UK

ITIL Certification
Salary Histogram

Salary distribution for jobs citing ITIL Certification over the 6 months to 12 August 2022.

Salary histogram for ITIL Certification in the UK

ITIL Certification
Top 17 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Certification within the UK over the 6 months to 12 August 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England -38 789 £50,000 - 98
UK excluding London +13 509 £45,000 - 83
Work from Home -79 325 £54,100 +8.20% 31
London -113 283 £66,250 +18.30% 23
Midlands -11 129 £45,000 +5.88% 17
South East -36 127 £41,000 -21.90% 15
North of England +4 126 £45,500 +5.20% 29
West Midlands -24 93 £47,000 +10.59% 11
Yorkshire 0 58 £45,000 +23.29% 10
North West -30 58 £46,250 -7.50% 11
East of England -56 53 £54,875 +46.33% 10
South West -26 52 £55,000 +10.00% 3
East Midlands -10 36 £41,250 -2.94% 6
Scotland -40 14 £40,000 -5.88% 7
North East -7 10 £25,000 -50.00% 8
Wales -24 9 £95,000 +90.95% 2
Northern Ireland -15 1 - -

For the 6 months to 12 August 2022, IT jobs citing ITIL Certification also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for ITIL Certification.

1 833 (100.00%) ITIL
2 343 (41.18%) Social Skills
3 290 (34.81%) Microsoft
4 241 (28.93%) Windows
5 237 (28.45%) Service Management
6 195 (23.41%) Microsoft 365
7 186 (22.33%) Active Directory
8 170 (20.41%) Finance
9 162 (19.45%) Agile
10 157 (18.85%) Service Delivery
11 154 (18.49%) Degree
12 151 (18.13%) Project Management
13 150 (18.01%) Azure
14 149 (17.89%) Problem-Solving
15 143 (17.17%) Problem Management
16 140 (16.81%) ITSM
17 138 (16.57%) SLA
18 131 (15.73%) Analytical Skills
19 126 (15.13%) Change Management
20 120 (14.41%) Stakeholder Management
20 120 (14.41%) Continuous Improvement
21 119 (14.29%) SQL
22 107 (12.85%) Windows Server
23 105 (12.61%) Microsoft Office
23 105 (12.61%) VMware
24 103 (12.36%) Mentoring
25 101 (12.12%) Process Improvement
26 88 (10.56%) ServiceNow
27 82 (9.84%) PRINCE2
28 79 (9.48%) SDLC

ITIL Certification
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 57 (6.84%) SharePoint
2 27 (3.24%) MS Exchange
3 18 (2.16%) Confluence
4 17 (2.04%) Tomcat
5 11 (1.32%) CMS
6 8 (0.96%) IIS
7 3 (0.36%) Apache
7 3 (0.36%) Apache Spark
7 3 (0.36%) Exchange Server 2010
8 2 (0.24%) MQSeries
8 2 (0.24%) Oracle SOA Suite
9 1 (0.12%) BizTalk Server
9 1 (0.12%) JBoss
9 1 (0.12%) K2 blackpearl
9 1 (0.12%) SharePoint 2013
9 1 (0.12%) SharePoint Server
9 1 (0.12%) SugarCRM
9 1 (0.12%) WebSphere
9 1 (0.12%) WebSphere Portal
Applications
1 105 (12.61%) Microsoft Office
2 17 (2.04%) Microsoft Excel
3 6 (0.72%) Microsoft PowerPoint
4 5 (0.60%) MS Visio
5 4 (0.48%) Microsoft Project
6 1 (0.12%) Spreadsheet
Business Applications
1 19 (2.28%) Dynamics CRM
2 5 (0.60%) Remedy ITSM
3 3 (0.36%) SAP S/4HANA
3 3 (0.36%) SAP SD
4 1 (0.12%) Aligne
4 1 (0.12%) Dynamics NAV
4 1 (0.12%) Endur
4 1 (0.12%) ION Anvil
4 1 (0.12%) SAP GTS
4 1 (0.12%) SAP Oil and Gas
4 1 (0.12%) Sonata
Cloud Services
1 195 (23.41%) Microsoft 365
2 150 (18.01%) Azure
3 73 (8.76%) AWS
4 49 (5.88%) SaaS
5 40 (4.80%) Azure Active Directory
6 29 (3.48%) Power Platform
7 20 (2.40%) PaaS
8 19 (2.28%) AWS CloudFormation
8 19 (2.28%) OneDrive
9 18 (2.16%) Dynamics 365
9 18 (2.16%) GCP
10 17 (2.04%) Amazon S3
10 17 (2.04%) IaaS
11 14 (1.68%) Serverless
12 13 (1.56%) Amazon Cognito
12 13 (1.56%) Amazon EC2
12 13 (1.56%) Amazon EKS
12 13 (1.56%) AWS CloudTrail
12 13 (1.56%) AWS Lambda
13 11 (1.32%) Mimecast
Communications & Networking
1 71 (8.52%) Firewall
2 59 (7.08%) WAN
3 56 (6.72%) DNS
4 51 (6.12%) LAN
5 42 (5.04%) DHCP
6 36 (4.32%) HTTP
7 33 (3.96%) VPN
8 32 (3.84%) TCP/IP
9 27 (3.24%) Network Security
9 27 (3.24%) SAN
10 24 (2.88%) Fibre Channel
11 20 (2.40%) VLAN
11 20 (2.40%) WLAN
12 16 (1.92%) NAS
13 15 (1.80%) SD-WAN
13 15 (1.80%) VoIP
13 15 (1.80%) Wi-Fi
14 14 (1.68%) iSCSI
15 8 (0.96%) BGP
15 8 (0.96%) OSPF
Database & Business Intelligence
1 51 (6.12%) SQL Server
2 37 (4.44%) BigQuery
3 35 (4.20%) MySQL
4 26 (3.12%) Looker
4 26 (3.12%) Tableau
5 20 (2.40%) Power BI
6 13 (1.56%) Amazon RDS
6 13 (1.56%) Data Warehouse
7 9 (1.08%) Electronic Patient Records
8 7 (0.84%) Big Data
8 7 (0.84%) Metadata
8 7 (0.84%) SQL Server Reporting Services
9 5 (0.60%) Crystal Reports
9 5 (0.60%) Relational Database
10 4 (0.48%) Oracle Database
11 3 (0.36%) DB2
11 3 (0.36%) Oracle Reports
11 3 (0.36%) RDBMS
11 3 (0.36%) Sybase ASE
12 2 (0.24%) SQL Server Integration Services
Development Applications
1 56 (6.72%) JIRA
2 35 (4.20%) Rational DOORS
3 19 (2.28%) Git (software)
4 11 (1.32%) GitLab
5 10 (1.20%) Jenkins
5 10 (1.20%) SonarQube
6 6 (0.72%) Atlassian Bamboo
7 5 (0.60%) Browser DevTools
8 4 (0.48%) Sonatype Nexus
9 3 (0.36%) JMeter
9 3 (0.36%) MSI
10 1 (0.12%) Octopus Deploy
General
1 343 (41.18%) Social Skills
2 170 (20.41%) Finance
3 131 (15.73%) Analytical Skills
4 68 (8.16%) Presentation Skills
5 53 (6.36%) Documentation Skills
6 43 (5.16%) Advertising
7 42 (5.04%) Organisational Skills
8 39 (4.68%) Law
8 39 (4.68%) Public Sector
9 37 (4.44%) Telecoms
10 35 (4.20%) Influencing Skills
11 34 (4.08%) Inclusion and Diversity
12 27 (3.24%) Banking
13 22 (2.64%) Retail
14 17 (2.04%) Financial Institution
14 17 (2.04%) Legal
15 15 (1.80%) Marketing
16 11 (1.32%) Aerospace
17 9 (1.08%) Manufacturing
17 9 (1.08%) Pharmaceutical
Job Titles
1 179 (21.49%) Analyst
2 90 (10.80%) IT Manager
3 85 (10.20%) Support Analyst
4 77 (9.24%) Service Manager
5 53 (6.36%) Infrastructure Engineer
6 47 (5.64%) Service Analyst
7 42 (5.04%) Support Engineer
8 40 (4.80%) Incident Manager
9 39 (4.68%) Delivery Manager
9 39 (4.68%) Project Manager
10 35 (4.20%) DOORS Engineer
10 35 (4.20%) Systems Engineer
11 33 (3.96%) Product Analyst
12 32 (3.84%) Applications Support
12 32 (3.84%) Service Desk Analyst
13 30 (3.60%) Architect
13 30 (3.60%) IT Analyst
14 28 (3.36%) Incident and Problem Manager
14 28 (3.36%) Problem Manager
14 28 (3.36%) Service Delivery Manager
Libraries, Frameworks & Software Standards
1 45 (5.40%) JSON
2 43 (5.16%) REST
3 14 (1.68%) SAML
4 10 (1.20%) LDAP
4 10 (1.20%) Oracle Fusion
5 9 (1.08%) RESTful
6 8 (0.96%) .NET
6 8 (0.96%) Node.js
7 7 (0.84%) SOAP
8 6 (0.72%) Middleware
9 5 (0.60%) .NET Framework
9 5 (0.60%) Web Services
9 5 (0.60%) XML
10 4 (0.48%) .NET Core
10 4 (0.48%) CSS
10 4 (0.48%) HTML
10 4 (0.48%) Regular Expression
11 3 (0.36%) AngularJS
11 3 (0.36%) Apache Camel
11 3 (0.36%) Velocity
Miscellaneous
1 72 (8.64%) Data Centre
2 58 (6.96%) Self-Motivation
3 43 (5.16%) Management Information System
4 35 (4.20%) Public Cloud
5 31 (3.72%) User Experience
6 26 (3.12%) Analytical Mindset
7 20 (2.40%) Virtual Team
8 18 (2.16%) Blockchain
9 15 (1.80%) Driving Licence
9 15 (1.80%) Enterprise Software
10 13 (1.56%) CMDB
10 13 (1.56%) Linux Command Line
10 13 (1.56%) NHS
11 11 (1.32%) Legacy Systems
11 11 (1.32%) Video Conferencing
12 10 (1.20%) Private Cloud
13 8 (0.96%) PKI
14 7 (0.84%) Housing Association
14 7 (0.84%) Mobile App
14 7 (0.84%) Replication
Operating Systems
1 241 (28.93%) Windows
2 107 (12.85%) Windows Server
3 78 (9.36%) Windows 10
4 68 (8.16%) Unix
5 26 (3.12%) Linux
6 24 (2.88%) Windows 7
7 21 (2.52%) Mac OS
8 20 (2.40%) Windows Server 2016
9 19 (2.28%) Windows Server 2012
10 17 (2.04%) Windows Server 2008
11 11 (1.32%) Windows Server 2019
12 7 (0.84%) Apple iOS
13 6 (0.72%) Android
14 4 (0.48%) Windows 8
15 3 (0.36%) Mac OS X
16 2 (0.24%) CentOS
16 2 (0.24%) Windows Server 2003
16 2 (0.24%) Windows XP
17 1 (0.12%) HPUX
Processes & Methodologies
1 833 (100.00%) ITIL
2 237 (28.45%) Service Management
3 162 (19.45%) Agile
4 157 (18.85%) Service Delivery
5 151 (18.13%) Project Management
6 149 (17.89%) Problem-Solving
7 143 (17.17%) Problem Management
8 140 (16.81%) ITSM
9 126 (15.13%) Change Management
10 120 (14.41%) Continuous Improvement
10 120 (14.41%) Stakeholder Management
11 103 (12.36%) Mentoring
12 101 (12.12%) Process Improvement
13 82 (9.84%) PRINCE2
14 79 (9.48%) SDLC
15 78 (9.36%) IT Strategy
16 70 (8.40%) Incident Management
17 64 (7.68%) Project Delivery
18 60 (7.20%) Infrastructure Engineering
19 59 (7.08%) DevOps
Programming Languages
1 119 (14.29%) SQL
2 78 (9.36%) Python
3 56 (6.72%) PowerShell
4 27 (3.24%) Java
5 16 (1.92%) C#
6 15 (1.80%) JavaScript
6 15 (1.80%) Shell Script
7 6 (0.72%) Go
8 4 (0.48%) C
8 4 (0.48%) T-SQL
9 3 (0.36%) ABAP
10 2 (0.24%) C++
10 2 (0.24%) PL/SQL
11 1 (0.12%) VBA
11 1 (0.12%) VBScript
Qualifications
1 154 (18.49%) Degree
2 76 (9.12%) Microsoft Certification
3 50 (6.00%) MCSE
4 47 (5.64%) Security Cleared
5 40 (4.80%) Computer Science Degree
6 36 (4.32%) Cisco Certification
6 36 (4.32%) Master's Degree
6 36 (4.32%) SC Cleared
7 27 (3.24%) CCNA
8 24 (2.88%) MCSA
9 19 (2.28%) CISSP
10 16 (1.92%) CCNP
11 13 (1.56%) ISTQB
12 12 (1.44%) CCIE
13 11 (1.32%) DV Cleared
13 11 (1.32%) ISEB
13 11 (1.32%) ISTQB Foundation Certification
13 11 (1.32%) JNCIA
14 10 (1.20%) PRINCE2 Practitioner
15 9 (1.08%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 138 (16.57%) SLA
2 40 (4.80%) ISO/IEC 27001
3 35 (4.20%) QA
4 29 (3.48%) GDPR
5 18 (2.16%) SOC 2
6 17 (2.04%) SOC 1
7 15 (1.80%) GxP
8 14 (1.68%) PMO
9 7 (0.84%) Sarbanes-Oxley
10 5 (0.60%) Data Quality
10 5 (0.60%) NIST
11 4 (0.48%) COBIT
11 4 (0.48%) Cyber Essentials
11 4 (0.48%) Cyber Essentials PLUS
11 4 (0.48%) ISO/IEC 20000
12 3 (0.36%) ISO 15022
12 3 (0.36%) ISO 20022
13 2 (0.24%) PCI DSS
14 1 (0.12%) ISO 22301
14 1 (0.12%) PMBOK
System Software
1 186 (22.33%) Active Directory
2 77 (9.24%) VMware Infrastructure
3 30 (3.60%) vSphere
4 23 (2.76%) Hyper-V
5 15 (1.80%) Docker
5 15 (1.80%) VMware ESXi
6 14 (1.68%) Terminal Server
7 10 (1.20%) Virtual Desktop
7 10 (1.20%) XenDesktop
8 6 (0.72%) XenApp
9 5 (0.60%) Citrix Hypervisor
10 2 (0.24%) ISA Server
10 2 (0.24%) Microsoft App-V
11 1 (0.12%) Firmware
11 1 (0.12%) Virtual Machines
11 1 (0.12%) Virtual Servers
11 1 (0.12%) VMware Workstation
Systems Management
1 74 (8.88%) SCCM
2 35 (4.20%) Microsoft Intune
3 24 (2.88%) Terraform
4 22 (2.64%) Kubernetes
5 18 (2.16%) Ansible
6 14 (1.68%) SCOM
7 11 (1.32%) Single Sign-On
8 9 (1.08%) WSUS
9 7 (0.84%) Autotask
10 4 (0.48%) Forefront Identity Manager
10 4 (0.48%) Nagios
10 4 (0.48%) NetBackup
11 2 (0.24%) BMC PATROL
11 2 (0.24%) Cisco CUCM
11 2 (0.24%) Control-M
11 2 (0.24%) Grafana
11 2 (0.24%) MOM
11 2 (0.24%) Prometheus
11 2 (0.24%) Tivoli
11 2 (0.24%) Tivoli Storage Manager
Vendors
1 290 (34.81%) Microsoft
2 105 (12.61%) VMware
3 88 (10.56%) ServiceNow
4 53 (6.36%) Citrix
5 38 (4.56%) Cisco
6 29 (3.48%) NetApp
6 29 (3.48%) Oracle
7 22 (2.64%) Google
8 20 (2.40%) SAP
9 18 (2.16%) Salesforce.com
10 16 (1.92%) HP
11 13 (1.56%) Snow
12 11 (1.32%) Apple
12 11 (1.32%) Facebook
12 11 (1.32%) Fortinet
13 10 (1.20%) Forcepoint
13 10 (1.20%) Workday
14 9 (1.08%) Brocade
15 8 (0.96%) Mitel
15 8 (0.96%) Remedy