Service Desk Specialist
UK
The median Service Desk Specialist salary in the UK is £38,750 per year according to job vacancies posted during the 6 months to 19 April 2024.
The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 19 Apr 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 886 | 975 | 1193 |
| Rank change year-on-year | +89 | +218 | -305 |
| Permanent jobs requiring a Service Desk Specialist | 22 | 23 | 12 |
| As % of all permanent jobs advertised in the UK | 0.023% | 0.022% | 0.008% |
| As % of the Job Titles category | 0.024% | 0.024% | 0.008% |
| Number of salaries quoted | 22 | 13 | 11 |
| 10th Percentile | £31,250 | - | £24,250 |
| 25th Percentile | £36,250 | £42,500 | £27,128 |
| Median annual salary (50th Percentile) | £38,750 | £45,000 | £30,448 |
| Median % change year-on-year | -13.89% | +47.79% | +35.32% |
| 75th Percentile | £43,750 | £47,500 | £38,250 |
| 90th Percentile | £46,000 | £53,750 | - |
| UK excluding London median annual salary | £37,500 | £20,000 | £30,448 |
| % change year-on-year | +87.50% | -34.31% | +35.32% |
All Permanent IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 91,989 | 97,583 | 147,027 |
| % of permanent jobs with a recognized job title | 94.63% | 91.61% | 96.02% |
| Number of salaries quoted | 66,379 | 61,119 | 85,881 |
| 10th Percentile | £28,500 | £32,500 | £32,500 |
| 25th Percentile | £38,500 | £45,000 | £42,500 |
| Median annual salary (50th Percentile) | £53,000 | £60,000 | £60,000 |
| Median % change year-on-year | -11.67% | - | +9.09% |
| 75th Percentile | £71,250 | £81,250 | £78,750 |
| 90th Percentile | £90,000 | £100,000 | £95,000 |
| UK excluding London median annual salary | £50,000 | £52,500 | £50,000 |
| % change year-on-year | -4.76% | +5.00% | +5.26% |
Service Desk Specialist
Job Vacancy Trend
Job postings that featured Service Desk Specialist in the job title as a proportion of all IT jobs advertised.
Service Desk Specialist
Salary Trend
3-month moving average salary quoted in jobs citing Service Desk Specialist.
Service Desk Specialist
Salary Histogram
Salary distribution for jobs citing Service Desk Specialist over the 6 months to 19 April 2024.
Service Desk Specialist
Top 7 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Specialist within the UK over the 6 months to 19 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +130 | 21 | £37,500 | -16.67% | 1 |
| UK excluding London | +26 | 14 | £37,500 | +87.50% | 1 |
| Midlands | +25 | 11 | £37,500 | - | |
| London | +146 | 7 | £42,500 | -5.56% | 1 |
| East Midlands | - | 7 | £37,500 | - | |
| West Midlands | +36 | 4 | £32,500 | - | |
| South East | - | 3 | £40,000 | - |
Service Desk Specialist Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 19 April 2024, Service Desk Specialist job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Service Desk Specialist in the job title.
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Service Desk Specialist Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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