The median annual salary for a Support Technician was £24,000 in advertised job vacancies during the 3 months to 24 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
24 Mar 2017
Same period 2016 Same period 2015
Support Technician
UK
Rank 661 645 616
Rank change year-on-year -16 -29  
Permanent jobs requiring a Support Technician 197 310 360
As % of all permanent IT jobs advertised in the UK 0.23% 0.30% 0.34%
As % of the Job Titles category 0.24% 0.31% 0.35%
Number of salaries quoted 178 266 315
Median salary £24,000 £23,500 £24,690
Median salary % change year-on-year +2.12% -4.81%  
90% offered a salary of more than £18,000 £18,500 £19,000
10% offered a salary of more than £35,000 £32,000 £33,000
UK excluding London median salary £23,250 £22,750 £23,500
% change year-on-year +2.19% -3.19%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
UK
Permanent job vacancies with a job title containing a recognized job role 81782 99209 102096
As % of all permanent IT job vacancies advertised in the UK 96.26% 96.37% 96.63%
Number of salaries quoted 67852 83080 83346
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Support Technician
Job Vacancy Trend

The job posting trend of jobs advertised that featured Support Technician in the job title.

Job vacancy trend for Support Technician in the UK

Support Technician
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician.

Salary trend for Support Technician in the UK

Support Technician
Salary Histogram

The salary distribution of IT jobs citing Support Technician over the 3 months to 24 March 2017.

Salary histogram for Support Technician in the UK

Support Technician
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Technician within the UK over the 3 months to 24 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -12 175 £24,000 +2.12% 62
South East +8 41 £24,250 +18.29% 11
East of England +42 35 £24,000 -17.24% 11
London +39 27 £30,000 +20.00% 6
Hertfordshire +28 20 £24,000 +4.34% 4
West Midlands +24 19 £23,500 - 5
Yorkshire +19 19 £21,500 -14.00% 11
Hampshire +29 18 £22,500 +18.42% 3
South West +1 15 £21,000 -10.63% 5
West Yorkshire +21 13 £18,000 -31.42% 7
North West -38 12 £21,000 -4.54% 8
Northern Ireland - 10 £18,500 -
Leeds +13 9 £18,000 -31.42% 2
Manchester -40 9 £21,000 -4.54% 5
Hatfield +31 8 £24,000 -
County Antrim - 8 £20,000 -
Coventry - 8 £36,000 - 1
City of London +52 7 £29,000 -3.33% 1
Surrey +30 7 £25,000 +6.38% 1
East Midlands -3 7 £30,000 +36.36% 4
Essex +18 6 £17,500 -39.13% 1
Derbyshire +12 6 £30,000 +20.00%
Oxford +1 6 £23,000 +7.70% 1
Oxfordshire -3 6 £23,000 +6.97% 1
Kent +26 5 £19,000 -22.44% 1
Dorset +22 5 £19,500 -29.09% 1
South Wales +13 5 £21,500 +7.50% 2
South Yorkshire +8 5 £30,000 +4.34% 2
Fareham +8 5 £20,250 +22.72% 1
Wales +6 5 £21,500 +7.50% 2

Support Technician Skill Set
Top 30 Related IT Skills

For the 6 months to 24 March 2017, Support Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Support Technician in the job title.

1 393 (72.64%) Windows
2 282 (52.13%) Active Directory
3 239 (44.18%) Microsoft
4 174 (32.16%) Windows Server
5 160 (29.57%) Windows 7
6 144 (26.62%) VMware
7 126 (23.29%) MS Excel
8 125 (23.11%) MS Exchange
9 108 (19.96%) MS Office
10 104 (19.22%) Windows Server 2012
11 98 (18.11%) VMware Infrastructure
12 97 (17.93%) Windows Server 2008
13 96 (17.74%) Windows 8
14 94 (17.38%) Hyper-V
15 93 (17.19%) Cisco
16 89 (16.45%) Windows 10
17 87 (16.08%) Office 365
18 82 (15.16%) WAN
19 77 (14.23%) DNS
20 76 (14.05%) TCP/IP
21 74 (13.68%) LAN
21 74 (13.68%) Firewall
22 73 (13.49%) Microsoft Certification
23 69 (12.75%) VPN
24 66 (12.20%) ITIL
25 65 (12.01%) SLA
26 60 (11.09%) DHCP
27 59 (10.91%) Citrix
28 51 (9.43%) HP
29 50 (9.24%) SQL Server

Support Technician Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 125 (23.11%) MS Exchange
2 29 (5.36%) Exchange Server 2010
3 25 (4.62%) Exchange Server 2013
4 20 (3.70%) SharePoint
5 15 (2.77%) Skype for Business
6 13 (2.40%) IIS
7 6 (1.11%) Exchange Server 2007
8 4 (0.74%) Exchange Server 2003
8 4 (0.74%) IBM Notes
9 2 (0.37%) SAS
9 2 (0.37%) SharePoint 2013
10 1 (0.18%) Apache
10 1 (0.18%) CMS
10 1 (0.18%) Joomla!
10 1 (0.18%) Umbraco
10 1 (0.18%) WordPress
Applications
1 126 (23.29%) MS Excel
2 108 (19.96%) MS Office
3 5 (0.92%) Adobe Creative Suite
4 4 (0.74%) MS Visio
5 1 (0.18%) MS PowerPoint
5 1 (0.18%) MS Project
Business Applications
1 5 (0.92%) Sage 200
1 5 (0.92%) Sage X3
2 4 (0.74%) Line 50
2 4 (0.74%) Sage 50
3 3 (0.55%) SAP Business One
4 1 (0.18%) Dynamics AX
4 1 (0.18%) Dynamics CRM
4 1 (0.18%) Dynamics NAV
4 1 (0.18%) Infor LN
4 1 (0.18%) MFGPRO
4 1 (0.18%) Sage CRM
4 1 (0.18%) SAP BPC
4 1 (0.18%) SAP CRM
4 1 (0.18%) Visualfiles
Cloud Services
1 87 (16.08%) Office 365
2 13 (2.40%) Microsoft Azure
3 7 (1.29%) Amazon AWS
4 6 (1.11%) G Suite
4 6 (1.11%) SaaS
5 5 (0.92%) Mimecast
5 5 (0.92%) OneDrive
6 4 (0.74%) Dropbox
Communications & Networking
1 82 (15.16%) WAN
2 77 (14.23%) DNS
3 76 (14.05%) TCP/IP
4 74 (13.68%) Firewall
4 74 (13.68%) LAN
5 69 (12.75%) VPN
6 60 (11.09%) DHCP
7 44 (8.13%) Wi-Fi
8 37 (6.84%) VLAN
9 33 (6.10%) VoIP
10 30 (5.55%) Wireless
11 26 (4.81%) Internet
12 22 (4.07%) SAN
13 16 (2.96%) Cisco IOS
14 13 (2.40%) Network Security
14 13 (2.40%) Remote Desktop
15 11 (2.03%) Cisco ASA
16 10 (1.85%) FTP
17 7 (1.29%) WLAN
18 6 (1.11%) Broadband
Database & Business Intelligence
1 50 (9.24%) SQL Server
2 9 (1.66%) SQL Server 2012
2 9 (1.66%) SQL Server 2014
3 4 (0.74%) Power BI
3 4 (0.74%) SQL Server 2008
3 4 (0.74%) SQL Server Reporting Services
4 3 (0.55%) MySQL
4 3 (0.55%) SQL Server Analysis Services
5 2 (0.37%) Crystal Reports
5 2 (0.37%) Ingres
5 2 (0.37%) RDBMS
5 2 (0.37%) Relational Database
6 1 (0.18%) Amazon RDS
6 1 (0.18%) FileMaker
6 1 (0.18%) MS Access
6 1 (0.18%) Oracle Database
6 1 (0.18%) SAP BW
6 1 (0.18%) SQL Server 2005
Development Applications
1 2 (0.37%) JIRA
2 1 (0.18%) SQL Server Management Studio (SSMS)
General
1 33 (6.10%) Telecoms
2 32 (5.91%) Finance
3 18 (3.33%) Manufacturing
4 11 (2.03%) Retail
5 10 (1.85%) Law
6 9 (1.66%) Marketing
7 8 (1.48%) Back Office
8 6 (1.11%) Banking
8 6 (1.11%) Pharmaceutical
9 5 (0.92%) Legal
9 5 (0.92%) Mandarin Language
10 2 (0.37%) Advertising
10 2 (0.37%) Aerospace
10 2 (0.37%) Billing
10 2 (0.37%) Electronics
11 1 (0.18%) Automotive
11 1 (0.18%) Financial Institution
11 1 (0.18%) Front Office
11 1 (0.18%) Investment Banking
11 1 (0.18%) Publishing
Libraries, Frameworks & Software Standards
1 8 (1.48%) .NET
2 6 (1.11%) jQuery
2 6 (1.11%) Web Services
3 5 (0.92%) .NET Framework
4 3 (0.55%) HTML
5 2 (0.37%) COM
5 2 (0.37%) XML
6 1 (0.18%) 802.1X
6 1 (0.18%) Classic ASP
6 1 (0.18%) CSS
6 1 (0.18%) EDI
6 1 (0.18%) FIX Protocol
6 1 (0.18%) JSON
6 1 (0.18%) Twitter Bootstrap
Miscellaneous
1 25 (4.62%) Driving Licence
2 20 (3.70%) iPad
3 16 (2.96%) CMDB
4 13 (2.40%) Analytical Skills
5 12 (2.22%) Management Information System
6 8 (1.48%) Client/Server
7 7 (1.29%) Data Centre
8 6 (1.11%) iPhone
8 6 (1.11%) Smartphone
9 5 (0.92%) Biotechnology
9 5 (0.92%) EPoS
10 4 (0.74%) AS400
10 4 (0.74%) CCTV
10 4 (0.74%) User Experience
11 3 (0.55%) Blackberry
11 3 (0.55%) Computer Science
11 3 (0.55%) e-Health
11 3 (0.55%) Mobile App
12 2 (0.37%) Clustering
12 2 (0.37%) Handset
Operating Systems
1 393 (72.64%) Windows
2 174 (32.16%) Windows Server
3 160 (29.57%) Windows 7
4 104 (19.22%) Windows Server 2012
5 97 (17.93%) Windows Server 2008
6 96 (17.74%) Windows 8
7 89 (16.45%) Windows 10
8 41 (7.58%) Windows Server 2003
9 33 (6.10%) Android
10 32 (5.91%) Windows XP
11 28 (5.18%) Linux
12 19 (3.51%) Apple iOS
13 14 (2.59%) Mac OS
14 10 (1.85%) Unix
15 8 (1.48%) Mac OS X
16 4 (0.74%) Windows Vista
17 3 (0.55%) Ubuntu
18 1 (0.18%) CentOS
18 1 (0.18%) Red Hat Enterprise Linux
18 1 (0.18%) Windows Mobile
Processes & Methodologies
1 66 (12.20%) ITIL
2 19 (3.51%) CRM
2 19 (3.51%) Service Delivery
2 19 (3.51%) Service Management
3 17 (3.14%) Change Management
4 15 (2.77%) Data Protection
4 15 (2.77%) Root Cause Analysis
5 13 (2.40%) Continuous Improvement
5 13 (2.40%) ERP
6 11 (2.03%) Project Management
7 10 (1.85%) Change Control
7 10 (1.85%) Time Management
8 9 (1.66%) Business Development
8 9 (1.66%) Disaster Recovery
8 9 (1.66%) Network Planning
9 8 (1.48%) Case Management
9 8 (1.48%) Kalman Filter
9 8 (1.48%) Stakeholder Management
9 8 (1.48%) Web Filtering
10 7 (1.29%) Email Filtering
Programming Languages
1 49 (9.06%) SQL
2 11 (2.03%) JavaScript
3 10 (1.85%) PowerShell
4 9 (1.66%) C
5 5 (0.92%) PHP
5 5 (0.92%) Python
6 3 (0.55%) VBScript
7 2 (0.37%) C#
7 2 (0.37%) Java
7 2 (0.37%) RPG
7 2 (0.37%) T-SQL
8 1 (0.18%) Bash Shell
8 1 (0.18%) Perl
8 1 (0.18%) PL/SQL
8 1 (0.18%) Shell Script
Qualifications
1 73 (13.49%) Microsoft Certification
2 38 (7.02%) Cisco Certification
3 34 (6.28%) CCNA
4 31 (5.73%) Degree
5 23 (4.25%) MCSE
6 20 (3.70%) A+ Certification
6 20 (3.70%) MCSA
7 15 (2.77%) MCITP
7 15 (2.77%) MCP
8 14 (2.59%) ITIL Certification
9 12 (2.22%) VMware Certified Professional (VCP)
10 10 (1.85%) Network+ Certification
10 10 (1.85%) Security Cleared
11 8 (1.48%) CCNP
11 8 (1.48%) SC Cleared
12 7 (1.29%) CCVP
12 7 (1.29%) ITIL Foundation Certificate
13 5 (0.92%) MCTS
14 4 (0.74%) DBS Check
15 3 (0.55%) JNCIA
Quality Assurance & Compliance
1 65 (12.01%) SLA
2 4 (0.74%) ISO/IEC 27001
3 1 (0.18%) PCI DSS
3 1 (0.18%) QA
System Software
1 282 (52.13%) Active Directory
2 98 (18.11%) VMware Infrastructure
3 94 (17.38%) Hyper-V
4 18 (3.33%) Terminal Services
5 10 (1.85%) XenApp
6 9 (1.66%) vSphere
7 4 (0.74%) Samba
7 4 (0.74%) Terminal Server
7 4 (0.74%) VMware ESXi
8 2 (0.37%) VMware Server
9 1 (0.18%) Citrix Presentation Server
9 1 (0.18%) Microsoft Virtual Server
9 1 (0.18%) Virtual Desktop
9 1 (0.18%) Virtual Machines
9 1 (0.18%) Virtual Servers
9 1 (0.18%) VMware ESX
9 1 (0.18%) VMware Workstation
9 1 (0.18%) XenDesktop
Systems Management
1 14 (2.59%) SCCM
2 13 (2.40%) Backup Exec
3 9 (1.66%) Systems Management Server (SMS)
4 6 (1.11%) NetBackup
5 5 (0.92%) WSUS
6 4 (0.74%) PaperCut
7 2 (0.37%) AirWatch
7 2 (0.37%) Failover Clustering
7 2 (0.37%) Jamf Pro
7 2 (0.37%) Microsoft Data Protection Manager
7 2 (0.37%) Norton AntiVirus
8 1 (0.18%) Cisco UCCX
8 1 (0.18%) Foglight
8 1 (0.18%) FortiGate
8 1 (0.18%) Microsoft Clustering
8 1 (0.18%) Nagios
8 1 (0.18%) Opscode Chef
8 1 (0.18%) Symantec Endpoint Protection
8 1 (0.18%) Tivoli
8 1 (0.18%) WMI
Vendors
1 239 (44.18%) Microsoft
2 144 (26.62%) VMware
3 93 (17.19%) Cisco
4 59 (10.91%) Citrix
5 51 (9.43%) HP
6 34 (6.28%) Apple
7 17 (3.14%) Dell
7 17 (3.14%) Meraki
8 12 (2.22%) Sage
9 10 (1.85%) SonicWALL
10 9 (1.66%) Draytek
10 9 (1.66%) ZyXEL
11 7 (1.29%) Juniper
11 7 (1.29%) Remedy
11 7 (1.29%) SAP
11 7 (1.29%) Speakerbus
12 6 (1.11%) Adobe
12 6 (1.11%) Google
12 6 (1.11%) Symantec
12 6 (1.11%) Veeam
Stockport, Cheshire
Search Consultancy
Posted: 16 hours ago
Leeds, West Yorkshire
Senitor Associates
Salary: £18000 - £23000 per annum
Posted: 19 hours ago
Harrogate, North Yorkshire
Senitor Associates
Salary: £28000 per annum
Posted: 19 hours ago
Leeds, West Yorkshire
Senitor Associates
Salary: £25000 - £28000 per annum
Posted: 19 hours ago
Maidstone, Kent
Ashdown IT
Salary: £20000 - £25000 per annum + Excellent benefits
Posted: Yesterday
Burton-On-Trent, Staffordshire
Oscar
Posted: Yesterday
Hitchin, Hertfordshire
Jagger Talent
Salary: From £20,000 to £25,000 per annum
Posted: Yesterday
Stockport, Cheshire
Adria Solutions Ltd
Salary: £20000 - £24000 per annum + Benefits
Posted: 17 hours ago
Dewsbury, West Yorkshire
Itecco
Salary: £18000 - £20000 per annum + gym / pension / insurance
Posted: 20 hours ago
Peterborough, Cambridgeshire
Broster Buchanan
Salary: £25000 - £30000 per annum
Posted: 2 days ago
Birmingham, West Midlands (County)
Itecco
Salary: £23000 - £28000 per annum + Bonus + MORE
Posted: Yesterday
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £23,000 per annum + 30 days holiday + pension
Posted: 23 hours ago
London
Ashdown IT
Salary: £28000 - £30000 per annum + Additional benefits
Posted: 2 days ago
Nottingham, Nottinghamshire
Itecco
Salary: £25000 - £30000 per annum + Bonus + MORE
Posted: 3 days ago
Wellingborough, Northamptonshire
Oscar
Salary: £20000 - £25000 per annum
Posted: 3 days ago
Portsmouth, Hampshire
Rullion
Salary: £18000 - £22000 per annum
Posted: 2 days ago
Stockport, Cheshire
Recital Consulting
Salary: From £20,000 to £22,000 per annum
Posted: 2 days ago
Bingley, West Yorkshire
Itecco
Salary: £18000 - £21000 per annum + Training
Posted: 3 days ago
Manchester, Lancashire
onezeero.
Salary: £35000 - £40000 per annum
Posted: Yesterday
South West London
Thomas's London Day Schools
Salary: Competitive salary and conditions are offered.
Posted: 7 days ago
Nottingham, Nottinghamshire
Itecco
Salary: £25000 per annum
Posted: 3 days ago
High Wycombe, Buckinghamshire
Randstad Technologies
Salary: £25000 - £26000 per annum + Pension, Bonus etc
Posted: 6 days ago
Brentwood, Essex
Oscar
Salary: £30000 - £36000 per annum + benefits
Posted: 5 days ago
Stockport, Cheshire
Net Recruit.co.uk Ltd
Salary: £20,000
Posted: Yesterday
Cardiff, South Glamorgan
NHS Wales Informatics Service
Salary: From £21,909 to £35,225 per annum
Posted: 6 days ago
City, London
Web Financial Group
Posted: 10 days ago
Stoke-On-Trent, Staffordshire
Staffordshire University
Salary: Grade 5, £23,164 - £26,829 per annum
Posted: 20 days ago
Pontefract, West Yorkshire
Dempsey Dyer Ltd
Salary: From £18,000 to £20,000 per annum 24 days annual leave, free parking,
Posted: 24 days ago
Fareham, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £22000 - £25000 per annum + Benefits
Posted: 3 days ago
Nottingham, Nottinghamshire
Nottingham City Council
Salary: From £20,661 to £21,962 per annum
Posted: 22 days ago