The median annual salary for a Support Technician was £22,500 in advertised job vacancies during the 3 months to 26 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Technician
UK
3 months to
26 Jun 2017
Same period 2016 Same period 2015
Rank 611 666 594
Rank change year-on-year +55 -72  
Permanent jobs requiring a Support Technician 272 268 419
As % of all permanent IT jobs advertised in the UK 0.30% 0.28% 0.38%
As % of the Job Titles category 0.32% 0.29% 0.39%
Number of salaries quoted 243 236 363
Median salary £22,500 £22,500 £23,000
Median salary % change year-on-year - -2.17%  
90% offered a salary of more than £18,500 £18,500 £18,500
10% offered a salary of more than £30,541 £31,750 £35,000
UK excluding London median salary £22,500 £22,000 £22,000
% change year-on-year +2.27% -  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
UK
Permanent job vacancies with a job title containing a recognized job role 85825 93705 107053
As % of all permanent IT job vacancies advertised in the UK 95.96% 96.53% 96.58%
Number of salaries quoted 70199 79011 88244
Median salary £46,250 £47,500 £45,000
Median salary % change year-on-year -2.63% +5.55%  
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £73,000 £70,000 £71,500
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Support Technician
Job Vacancy Trend

The job posting trend of jobs advertised that featured Support Technician in the job title.

Job vacancy trend for Support Technician in the UK

Support Technician
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Technician.

Salary trend for Support Technician in the UK

Support Technician
Salary Histogram

The salary distribution of IT jobs citing Support Technician over the 3 months to 26 June 2017.

Salary histogram for Support Technician in the UK

Support Technician
Top 30 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Technician within the UK over the 3 months to 26 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +45 259 £22,500 - 59
South East +73 64 £21,000 -12.50% 9
East of England +31 57 £24,000 -4.95% 11
North West -33 36 £22,000 - 10
Yorkshire 0 33 £21,000 -9.67% 7
Hertfordshire +12 25 £25,000 +8.69% 2
London +5 24 £27,000 +1.88% 4
South West -5 22 £24,064 +13.33% 9
West Yorkshire +21 20 £20,000 -13.04% 4
Manchester -32 20 £23,250 +16.25% 5
Hampshire +29 16 £23,500 +23.68% 2
West Midlands +12 16 £23,000 +14.79% 7
Surrey +34 15 £20,500 -14.58% 1
Essex +6 15 £19,000 -37.19% 4
Hatfield - 12 £24,000 - 1
Berkshire +20 11 £20,000 -9.09%
Leeds +8 11 £19,500 -15.21% 3
Stockport -7 11 £26,500 +17.77% 1
Cheshire -25 11 £21,000 -4.54% 3
Chelmsford -7 10 £18,500 -33.92%
Bradford +8 9 £22,250 +14.10% 1
Kent +11 8 £23,250 -2.10% 1
Staffordshire +19 7 £26,500 +20.45% 3
Oxfordshire +6 7 £29,000 +16.00% 2
East Midlands +3 7 £22,500 +1.12% 2
Godalming - 7 £20,500 -
Reading +23 6 £20,500 -10.86%
Bedfordshire +21 6 £22,500 +9.75% 2
Dorset +3 6 £19,500 -8.15% 2
Cambridgeshire -13 6 £22,500 -30.76% 2

Support Technician Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 26 June 2017, Support Technician job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Support Technician in the job title.

1 326 (69.96%) Windows
2 237 (50.86%) Active Directory
3 226 (48.50%) Microsoft
4 127 (27.25%) Windows Server
5 112 (24.03%) VMware
6 111 (23.82%) Windows 7
7 109 (23.39%) Microsoft Office
8 105 (22.53%) MS Exchange
9 77 (16.52%) Office 365
10 72 (15.45%) ITIL
11 70 (15.02%) Cisco
12 68 (14.59%) Windows 10
13 66 (14.16%) SLA
13 66 (14.16%) Microsoft Certification
14 65 (13.95%) Windows 8
15 61 (13.09%) VMware Infrastructure
16 60 (12.88%) SQL
17 53 (11.37%) Citrix
18 52 (11.16%) Firewall
19 49 (10.52%) TCP/IP
20 48 (10.30%) LAN
20 48 (10.30%) WAN
20 48 (10.30%) Hyper-V
21 47 (10.09%) Windows Server 2012
21 47 (10.09%) DNS
22 44 (9.44%) VPN
23 43 (9.23%) DHCP
23 43 (9.23%) Apple
23 43 (9.23%) SQL Server
24 39 (8.37%) Windows Server 2008

Support Technician Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 105 (22.53%) MS Exchange
2 22 (4.72%) Exchange Server 2010
3 16 (3.43%) Exchange Server 2013
3 16 (3.43%) Skype for Business
4 13 (2.79%) IIS
4 13 (2.79%) SharePoint
5 7 (1.50%) Exchange Server 2003
6 5 (1.07%) SAS
7 4 (0.86%) Exchange Server 2007
8 3 (0.64%) IBM Notes
8 3 (0.64%) JBoss
9 2 (0.43%) MindAlign
9 2 (0.43%) Office Communications Server
10 1 (0.21%) Apache
10 1 (0.21%) Tomcat
10 1 (0.21%) WordPress
Applications
1 109 (23.39%) Microsoft Office
2 15 (3.22%) Microsoft Excel
3 3 (0.64%) Adobe Premiere
3 3 (0.64%) Inkscape
3 3 (0.64%) Microsoft PowerPoint
3 3 (0.64%) Photoshop
4 1 (0.21%) Adobe Creative Suite
4 1 (0.21%) Spreadsheet
Business Applications
1 3 (0.64%) Sage 200
1 3 (0.64%) Sage 50
1 3 (0.64%) Sage X3
2 2 (0.43%) Sage 1000
2 2 (0.43%) SAP CRM
3 1 (0.21%) Dynamics CRM
3 1 (0.21%) Infor M3
3 1 (0.21%) Magento
3 1 (0.21%) Oracle Financials
3 1 (0.21%) SAP BPC
3 1 (0.21%) SAP Business One
Cloud Services
1 77 (16.52%) Office 365
2 6 (1.29%) Amazon AWS
2 6 (1.29%) Microsoft Azure
3 5 (1.07%) G Suite
4 4 (0.86%) SaaS
5 2 (0.43%) Slack
5 2 (0.43%) Trello
6 1 (0.21%) Cloud Computing
6 1 (0.21%) Mimecast
6 1 (0.21%) OneDrive
Communications & Networking
1 52 (11.16%) Firewall
2 49 (10.52%) TCP/IP
3 48 (10.30%) LAN
3 48 (10.30%) WAN
4 47 (10.09%) DNS
5 44 (9.44%) VPN
6 43 (9.23%) DHCP
7 25 (5.36%) Wi-Fi
8 23 (4.94%) SAN
9 21 (4.51%) VoIP
10 20 (4.29%) VLAN
11 18 (3.86%) Wireless
12 14 (3.00%) Internet
13 13 (2.79%) Remote Desktop
14 11 (2.36%) Cisco ASA
15 9 (1.93%) Ethernet
16 8 (1.72%) ADSL
16 8 (1.72%) iSCSI
16 8 (1.72%) Network Security
17 6 (1.29%) Cisco IOS
Database & Business Intelligence
1 43 (9.23%) SQL Server
2 9 (1.93%) SQL Server 2012
2 9 (1.93%) SQL Server 2014
3 8 (1.72%) MySQL
3 8 (1.72%) SQL Server 2008
4 2 (0.43%) Crystal Reports
4 2 (0.43%) DB2
4 2 (0.43%) Informix
4 2 (0.43%) Relational Database
4 2 (0.43%) SQL Server Integration Services
5 1 (0.21%) FileMaker
5 1 (0.21%) Oracle Database
5 1 (0.21%) Oracle Reports
5 1 (0.21%) SAP BW
5 1 (0.21%) SQL Server 2005
5 1 (0.21%) SQL Server Reporting Services
Development Applications
1 5 (1.07%) JIRA
General
1 29 (6.22%) Finance
2 20 (4.29%) Retail
3 13 (2.79%) Telecoms
4 8 (1.72%) Law
5 4 (0.86%) Mandarin Language
5 4 (0.86%) Marketing
6 3 (0.64%) Advertising
6 3 (0.64%) Back Office
6 3 (0.64%) Banking
6 3 (0.64%) Legal
6 3 (0.64%) Manufacturing
7 2 (0.43%) Games
8 1 (0.21%) Electronics
8 1 (0.21%) Financial Institution
8 1 (0.21%) French Language
8 1 (0.21%) Front Office
8 1 (0.21%) German Language
8 1 (0.21%) Investment Banking
8 1 (0.21%) Italian Language
8 1 (0.21%) Spanish Language
Libraries, Frameworks & Software Standards
1 7 (1.50%) HTML
2 5 (1.07%) XML
3 4 (0.86%) .NET
3 4 (0.86%) 802.1X
3 4 (0.86%) CSS
3 4 (0.86%) JSON
4 3 (0.64%) ASP.NET
5 2 (0.43%) ASP.NET MVC
5 2 (0.43%) JMS
5 2 (0.43%) XMPP
6 1 (0.21%) EDI
6 1 (0.21%) FIX Protocol
6 1 (0.21%) Middleware
6 1 (0.21%) Software Packaging
Miscellaneous
1 27 (5.79%) Driving Licence
2 25 (5.36%) iPad
3 15 (3.22%) Smartphone
4 14 (3.00%) Analytical Skills
5 12 (2.58%) CMDB
6 9 (1.93%) Computer Science
7 8 (1.72%) Data Centre
7 8 (1.72%) EPoS
8 5 (1.07%) Fat Client
8 5 (1.07%) Mobile App
8 5 (1.07%) Thin Client
9 4 (0.86%) AS400
9 4 (0.86%) iPhone
9 4 (0.86%) RSA SecurID
9 4 (0.86%) User Experience
10 3 (0.64%) 3D Printing
10 3 (0.64%) Client/Server
10 3 (0.64%) Video Conferencing
11 2 (0.43%) CCTV
11 2 (0.43%) FMCG
Operating Systems
1 326 (69.96%) Windows
2 127 (27.25%) Windows Server
3 111 (23.82%) Windows 7
4 68 (14.59%) Windows 10
5 65 (13.95%) Windows 8
6 47 (10.09%) Windows Server 2012
7 39 (8.37%) Windows Server 2008
8 33 (7.08%) Android
9 23 (4.94%) Apple iOS
10 22 (4.72%) Linux
11 20 (4.29%) Windows Server 2003
12 16 (3.43%) Windows XP
13 10 (2.15%) Mac OS
13 10 (2.15%) Mac OS X
14 5 (1.07%) Unix
14 5 (1.07%) Windows Vista
15 4 (0.86%) Ubuntu
16 3 (0.64%) AIX
16 3 (0.64%) Solaris
17 2 (0.43%) Windows NT
Processes & Methodologies
1 72 (15.45%) ITIL
2 24 (5.15%) Change Management
3 19 (4.08%) Data Protection
3 19 (4.08%) ERP
4 17 (3.65%) Time Management
5 15 (3.22%) Business Development
5 15 (3.22%) Service Delivery
6 14 (3.00%) CRM
7 13 (2.79%) Network Monitoring
8 12 (2.58%) Disaster Recovery
8 12 (2.58%) Incident Management
8 12 (2.58%) Server Virtualisation
8 12 (2.58%) Service Management
9 11 (2.36%) Software Deployment
10 10 (2.15%) Hardware Maintenance
10 10 (2.15%) ITSM
10 10 (2.15%) Server Building
11 9 (1.93%) Change Control
12 8 (1.72%) Continuous Improvement
12 8 (1.72%) Root Cause Analysis
Programming Languages
1 60 (12.88%) SQL
2 18 (3.86%) PowerShell
3 9 (1.93%) C
4 4 (0.86%) Bash Shell
4 4 (0.86%) JavaScript
4 4 (0.86%) Perl
5 3 (0.64%) C#
5 3 (0.64%) Java
5 3 (0.64%) Python
5 3 (0.64%) VBScript
6 1 (0.21%) ANSI C
6 1 (0.21%) C++
6 1 (0.21%) Embedded C
6 1 (0.21%) PHP
6 1 (0.21%) PL/SQL
6 1 (0.21%) Shell Script
6 1 (0.21%) T-SQL
Qualifications
1 66 (14.16%) Microsoft Certification
2 34 (7.30%) Degree
3 25 (5.36%) Cisco Certification
4 23 (4.94%) CCNA
5 22 (4.72%) MCP
5 22 (4.72%) MCSE
6 21 (4.51%) A+ Certification
7 15 (3.22%) MCSA
8 14 (3.00%) MCITP
9 12 (2.58%) ITIL Certification
10 10 (2.15%) DBS Check
11 9 (1.93%) Network+ Certification
12 6 (1.29%) HND
12 6 (1.29%) MCDST
12 6 (1.29%) Security Cleared
13 5 (1.07%) SC Cleared
13 5 (1.07%) VMware Certified Professional (VCP)
14 4 (0.86%) CCENT
14 4 (0.86%) ITIL Foundation Certificate
15 3 (0.64%) Master's Degree
Quality Assurance & Compliance
1 66 (14.16%) SLA
2 4 (0.86%) QA
3 2 (0.43%) ISO/IEC 27001
4 1 (0.21%) ISO 9001
4 1 (0.21%) PCI DSS
System Software
1 237 (50.86%) Active Directory
2 61 (13.09%) VMware Infrastructure
3 48 (10.30%) Hyper-V
4 14 (3.00%) vSphere
4 14 (3.00%) XenApp
5 11 (2.36%) Terminal Services
6 5 (1.07%) Terminal Server
6 5 (1.07%) VMware ESXi
7 4 (0.86%) Microsoft Virtual Server
8 3 (0.64%) XenDesktop
9 2 (0.43%) Firmware
9 2 (0.43%) Sendmail
9 2 (0.43%) Virtual Machines
10 1 (0.21%) Citrix Presentation Server
10 1 (0.21%) Docker
10 1 (0.21%) Samba
10 1 (0.21%) Virtual Servers
10 1 (0.21%) VirtualBox
Systems Management
1 16 (3.43%) SCCM
2 10 (2.15%) WSUS
3 6 (1.29%) Systems Management Server (SMS)
4 5 (1.07%) Failover Clustering
4 5 (1.07%) Microsoft Data Protection Manager
5 4 (0.86%) FortiGate
5 4 (0.86%) WhatsUp Gold
5 4 (0.86%) WMI
6 3 (0.64%) Nagios
6 3 (0.64%) Tivoli
7 2 (0.43%) Backup Exec
7 2 (0.43%) Netcool
7 2 (0.43%) Netcool/OMNIbus
7 2 (0.43%) Tivoli Monitoring
7 2 (0.43%) ZABBIX
8 1 (0.21%) AirWatch
8 1 (0.21%) Foglight
8 1 (0.21%) Kubernetes
8 1 (0.21%) McAfee ePO
8 1 (0.21%) Symantec Endpoint Protection
Vendors
1 226 (48.50%) Microsoft
2 112 (24.03%) VMware
3 70 (15.02%) Cisco
4 53 (11.37%) Citrix
5 43 (9.23%) Apple
6 34 (7.30%) HP
7 15 (3.22%) Oracle
8 13 (2.79%) Meraki
9 10 (2.15%) Sage
10 9 (1.93%) LANDesk
11 7 (1.50%) Juniper
11 7 (1.50%) SAP
11 7 (1.50%) Veeam
12 5 (1.07%) CheckPoint
12 5 (1.07%) D-Link
12 5 (1.07%) NetApp
12 5 (1.07%) WatchGuard
12 5 (1.07%) ZyXEL
13 4 (0.86%) Google
13 4 (0.86%) SonicWALL
Altrincham, Cheshire
MOTT MACDONALD
Posted: 23 hours ago
Edinburgh, Midlothian
MOTT MACDONALD
Posted: 23 hours ago
York, North Yorkshire
HAYS INFORMATION TECHNOLOGY
Salary: £18000.00 - £24000.00 per annum + Benefits
Posted: 2 days ago
Horsham, West Sussex
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Salary: £19000.00 - £21000.00 per annum
Posted: 3 days ago
Leatherhead, Surrey
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Salary: £19000 per annum
Posted: 5 days ago
Leeds, West Yorkshire
4it Recruitment Ltd
Salary: From £18,000 to £21,000 per annum plus additional benefits
Posted: 4 days ago
Leamington Spa, Warwickshire
Spectrum IT Recruitment (South) Ltd
Salary: £21000 - £25000 per annum + benfits & training
Posted: 5 days ago
City, London
Ashdown IT
Salary: £23000 per annum
Posted: 3 days ago
Oxford, Oxfordshire
Tindall IT Resourcing
Salary: From £18,000 to £26,000 per annum GBP 26K +Extensive benefits!
Posted: 4 days ago
Lincoln, Lincolnshire
Senitor Associates
Salary: £18000 - £20000 per annum
Posted: 3 days ago
Luton, Bedfordshire
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Salary: £20000 - £25000 per annum
Posted: 5 days ago
Harlow, Essex
Deerfoot IT Resources Ltd
Salary: £20000 - £25000 per annum + Good Benefits
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Sittingbourne, Kent
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Salary: £22000 per annum
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Trowbridge, Wiltshire
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Salary: From £19,000 to £21,000 per annum
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Cambridge, Cambridgeshire
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Posted: 6 days ago
London
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Salary: £34000 per annum
Posted: 3 days ago
Bournemouth, Dorset
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Salary: £18000 - £20000 per annum + Bonus + Benefits
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Accrington, Lancashire
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Salary: £18000 - £21000 per annum
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Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £30,000 per annum
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Milton Keynes, Buckinghamshire
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Salary: Up to £25,000 per annum + Pool Car
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Warrington, Cheshire
Greywood Associates Limited
Salary: £23000 - £26000 per annum + bens
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Sheffield, South Yorkshire
Greywood Associates Limited
Salary: £30000 - £35000 per annum + bens
Posted: 4 days ago
North West
Redrock Consulting Ltd
Salary: £35000 - £40000 per annum + Excellent Training + Development
Posted: 3 days ago
Stoke-On-Trent, Staffordshire
Argo IT Solutions
Salary: From £20,000 to £28,000 per annum + Car, training + usual benefits
Posted: 4 days ago
Stoke-On-Trent, Staffordshire
bet365
Salary: Competitive base salary + bonus
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Middlesbrough, Cleveland
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Posted: 6 days ago
Leeds, West Yorkshire
101 IT LTD
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Bury St. Edmunds, Suffolk
Green Duck Ltd
Posted: 25 days ago
Bristol, Avon
Computershare Investor Services
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Wilmslow, Cheshire
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Salary: £20000 - £24000 per annum
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