Ticket Management Jobs in Wales

Ticket Management
UK > Wales

The following table provides summary statistics for permanent job vacancies advertised in Wales with a requirement for Ticket Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Ticket Management over the 6 months to 7 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
7 May 2024
Same period 2023 Same period 2022
Rank 103 - 139
Rank change year-on-year - - -40
Permanent jobs citing Ticket Management 13 0 2
As % of all permanent jobs advertised in Wales 0.64% - 0.10%
As % of the Processes & Methodologies category 0.80% - 0.11%
Number of salaries quoted 12 0 2
10th Percentile - - £21,725
25th Percentile - - £25,813
Median annual salary (50th Percentile) £28,290 - £33,750
Median % change year-on-year - - +18.42%
75th Percentile - - £41,813
90th Percentile - - £45,975
UK median annual salary £39,750 £37,500 £34,000
% change year-on-year +6.00% +10.29% -6.85%

All Process and Methodology Skills
Wales

Ticket Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Wales with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 1,615 1,591 1,800
As % of all permanent jobs advertised in Wales 79.21% 96.19% 94.19%
Number of salaries quoted 1,058 800 1,137
10th Percentile £26,675 £26,391 £31,250
25th Percentile £35,000 £35,000 £37,500
Median annual salary (50th Percentile) £45,000 £45,000 £47,500
Median % change year-on-year - -5.26% +9.20%
75th Percentile £60,000 £61,250 £62,500
90th Percentile £70,000 £73,750 £75,000
UK median annual salary £55,000 £61,180 £60,000
% change year-on-year -10.10% +1.97% +9.09%

Ticket Management
Job Vacancy Trend in Wales

Job postings citing Ticket Management as a proportion of all IT jobs advertised in Wales.

Job vacancy trend for Ticket Management in Wales

Ticket Management
Salary Trend in Wales

3-month moving average salary quoted in jobs citing Ticket Management in Wales.

Salary trend for Ticket Management in Wales

Ticket Management
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Ticket Management within the Wales region over the 6 months to 7 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
South Wales - 13 £28,290 - 2
Ticket Management
UK

Ticket Management
Co-occurring Skills and Capabilities in Wales by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 13 (100.00%) Microsoft Excel
1 13 (100.00%) Microsoft PowerPoint
Cloud Services
1 13 (100.00%) Azure
1 13 (100.00%) Entra ID
1 13 (100.00%) Microsoft 365
1 13 (100.00%) OneDrive
Communications & Networking
1 13 (100.00%) Remote Desktop
General
1 13 (100.00%) Finance
2 9 (69.23%) Social Skills
Job Titles
1 13 (100.00%) Desktop Engineer
1 13 (100.00%) Desktop Support
1 13 (100.00%) Desktop Support Engineer
1 13 (100.00%) Support Engineer
Operating Systems
1 13 (100.00%) Windows
Processes & Methodologies
1 13 (100.00%) Break/Fix
Qualifications
1 1 (7.69%) SC Cleared
1 1 (7.69%) Security Cleared
Quality Assurance & Compliance
1 5 (38.46%) GDPR
System Software
1 13 (100.00%) Active Directory
Systems Management
1 13 (100.00%) Microsoft Intune
Vendors
1 13 (100.00%) Microsoft