Support Technician Job Trends in Wales

Support Technician
UK > Wales

The median Support Technician salary in Wales is £28,000 per year, according to job vacancies posted during the 6 months leading to 16 September 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
16 Sep 2026
Same period 2025 Same period 2024
Rank 97 61 72
Rank change year-on-year -36 +11 +15
Permanent jobs requiring a Support Technician 48 8 12
As % of all permanent jobs in Wales 1.53% 0.97% 0.79%
As % of the Job Titles category 1.64% 1.14% 0.85%
Number of salaries quoted 46 5 5
10th Percentile £26,000 £27,300 -
25th Percentile £27,068 - -
Median annual salary (50th Percentile) £28,000 £30,000 £24,000
Median % change year-on-year -6.67% +25.00% -20.00%
75th Percentile £30,250 - -
90th Percentile £45,000 - £27,600
UK median annual salary £29,500 £30,000 £27,500
% change year-on-year -1.67% +9.09% -8.33%

All Permanent IT Job Roles
Wales

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Wales. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Wales with a recognized job title 2,919 701 1,407
% of permanent jobs with a recognized job title 92.96% 84.87% 92.20%
Number of salaries quoted 1,844 528 964
10th Percentile £30,000 £25,087 £28,125
25th Percentile £37,500 £33,500 £35,000
Median annual salary (50th Percentile) £50,000 £48,500 £45,000
Median % change year-on-year +3.09% +7.78% -0.59%
75th Percentile £69,000 £60,000 £60,000
90th Percentile £80,000 £73,750 £70,250
UK median annual salary £59,000 £55,000 £55,000
% change year-on-year +7.27% - -8.33%

Support Technician
Job Vacancy Trend in Wales

Historical trend showing the proportion of permanent IT job postings featuring 'Support Technician' in the job title relative to all permanent IT jobs advertised in Wales.

Support Technician job vacancy trend in Wales

Support Technician
Salary Trend in Wales

Salary distribution trend for Support Technician job vacancies in Wales.

Salary distribution trend for Support Technician job vacancies in Wales

Support Technician
Salary Histogram in Wales

Salary distribution for jobs citing Support Technician in Wales over the 6 months to 16 September 2026.

Salary histogram for Support Technician in Wales

Support Technician
Job Locations in Wales

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Technician within the Wales region over the 6 months to 16 September 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North Wales +16 28 £28,000 -6.67% 1
South Wales -30 18 £29,000 +11.54% 3
Mid Wales - 2 - -
Support Technician
UK

Support Technician Skill Set
Top 30 Co-Occurring Skills & Capabilities in Wales

For the 6 months to 16 September 2026, Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Wales region featuring Support Technician in the job title.

1 21 (43.75%) Microsoft
2 19 (39.58%) Windows
3 18 (37.50%) Microsoft 365
4 15 (31.25%) Customer Service
4 15 (31.25%) Problem-Solving
5 8 (16.67%) Microsoft Intune
5 8 (16.67%) Mobile Device Management
5 8 (16.67%) Wi-Fi
6 7 (14.58%) Active Directory
6 7 (14.58%) Microsoft Certified Professional
7 6 (12.50%) Workload Management
8 5 (10.42%) Google
8 5 (10.42%) Google Workspace
8 5 (10.42%) SLA
9 4 (8.33%) Collaborative Culture
9 4 (8.33%) Infrastructure Engineering
10 3 (6.25%) Cisco
10 3 (6.25%) Cisco IOS
10 3 (6.25%) CRM
10 3 (6.25%) Data Protection
10 3 (6.25%) Ethernet
10 3 (6.25%) Inventory Management
10 3 (6.25%) ITIL
10 3 (6.25%) Mathematics
10 3 (6.25%) Meraki
10 3 (6.25%) Microsoft Copilot
10 3 (6.25%) Microsoft Purview
10 3 (6.25%) Microsoft Virtual Server
10 3 (6.25%) Mimecast
10 3 (6.25%) SharePoint

Support Technician Skill Set
Co-Occurring Skills & Capabilities in Wales by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 3 (6.25%) SharePoint
Applications
1 2 (4.17%) Microsoft Office
Cloud Services
1 18 (37.50%) Microsoft 365
2 5 (10.42%) Google Workspace
3 3 (6.25%) Microsoft Copilot
3 3 (6.25%) Microsoft Purview
3 3 (6.25%) Mimecast
Communications & Networking
1 8 (16.67%) Wi-Fi
2 3 (6.25%) Cisco IOS
2 3 (6.25%) Ethernet
Database & Business Intelligence
1 2 (4.17%) GIS
1 2 (4.17%) Spatial Data
General
1 16 (33.33%) Social Skills
2 5 (10.42%) Organisational Skills
3 3 (6.25%) Analytical Skills
3 3 (6.25%) Manufacturing
4 2 (4.17%) Finance
4 2 (4.17%) Welsh Language
Miscellaneous
1 6 (12.50%) Driving Licence
2 5 (10.42%) Onboarding
3 3 (6.25%) Management Information System
3 3 (6.25%) Video Conferencing
Operating Systems
1 19 (39.58%) Windows
2 2 (4.17%) Windows 10
Processes & Methodologies
1 15 (31.25%) Customer Service
1 15 (31.25%) Problem-Solving
2 8 (16.67%) Mobile Device Management
3 6 (12.50%) Workload Management
4 4 (8.33%) Collaborative Culture
4 4 (8.33%) Infrastructure Engineering
5 3 (6.25%) CRM
5 3 (6.25%) Data Protection
5 3 (6.25%) Inventory Management
5 3 (6.25%) ITIL
5 3 (6.25%) Mathematics
5 3 (6.25%) Software Licensing
5 3 (6.25%) Time Management
Qualifications
1 7 (14.58%) Microsoft Certified Professional
2 2 (4.17%) DBS Check
2 2 (4.17%) Degree
Quality Assurance & Compliance
1 5 (10.42%) SLA
System Software
1 7 (14.58%) Active Directory
2 3 (6.25%) Microsoft Virtual Server
2 3 (6.25%) Virtual Servers
Systems Management
1 8 (16.67%) Microsoft Intune
Vendors
1 21 (43.75%) Microsoft
2 5 (10.42%) Google
3 3 (6.25%) Cisco
3 3 (6.25%) Meraki
4 2 (4.17%) Adobe