1st Line Support Analyst Jobs in the West Midlands

First Line Support Analyst
England > West Midlands

The median First Line Support Analyst salary in the West Midlands is £26,500 per year according to job vacancies posted during the 6 months to 23 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
23 May 2024
Same period 2023 Same period 2022
Rank 246 244 279
Rank change year-on-year -2 +35 -75
Permanent jobs requiring a 1st Line Support Analyst 1 11 10
As % of all permanent jobs advertised in the West Midlands 0.013% 0.18% 0.13%
As % of the Job Titles category 0.014% 0.20% 0.14%
Number of salaries quoted 1 11 10
10th Percentile - £21,000 £20,000
25th Percentile £25,750 £21,250 £20,188
Median annual salary (50th Percentile) £26,500 £24,500 £21,750
Median % change year-on-year +8.16% +12.64% +11.54%
75th Percentile £27,250 £26,938 £23,875
90th Percentile - £27,626 £24,525
England median annual salary £25,500 £25,750 £25,000
% change year-on-year -0.97% +3.00% +13.64%

All Permanent IT Job Vacancies
West Midlands

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the West Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the West Midlands with a recognized job title 7,205 5,574 7,071
% of permanent jobs with a recognized job title 94.37% 90.08% 95.03%
Number of salaries quoted 5,362 3,222 4,774
10th Percentile £26,250 £30,000 £29,404
25th Percentile £35,000 £38,750 £37,718
Median annual salary (50th Percentile) £50,000 £52,500 £50,000
Median % change year-on-year -4.76% +5.00% +5.26%
75th Percentile £63,750 £67,500 £65,000
90th Percentile £77,500 £78,750 £78,750
England median annual salary £52,550 £60,800 £60,000
% change year-on-year -13.57% +1.33% +9.09%

1st Line Support Analyst
Job Vacancy Trend in the West Midlands

Job postings that featured 1st Line Support Analyst in the job title as a proportion of all IT jobs advertised in the West Midlands.

Job vacancy trend for 1st Line Support Analyst in the West Midlands

1st Line Support Analyst
Salary Trend in the West Midlands

3-month moving average salary quoted in jobs citing 1st Line Support Analyst in the West Midlands.

Salary trend for 1st Line Support Analyst in the West Midlands

1st Line Support Analyst Skill Set
Top 7 Co-occurring Skills and Capabilities in the West Midlands

For the 6 months to 23 May 2024, 1st Line Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West Midlands region featuring 1st Line Support Analyst in the job title.

1 1 (100.00%) Service Delivery
1 1 (100.00%) Finance
1 1 (100.00%) JIRA
1 1 (100.00%) Fintech
1 1 (100.00%) Self-Motivation
1 1 (100.00%) Inclusion and Diversity
1 1 (100.00%) Team-Oriented Environment

1st Line Support Analyst Skill Set
Co-occurring Skills and Capabilities in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Development Applications
1 1 (100.00%) JIRA
General
1 1 (100.00%) Finance
1 1 (100.00%) Inclusion and Diversity
Miscellaneous
1 1 (100.00%) Self-Motivation
1 1 (100.00%) Team-Oriented Environment
Processes & Methodologies
1 1 (100.00%) Fintech
1 1 (100.00%) Service Delivery