The median annual salary for a 1st Line Support Engineer was - in advertised job vacancies in the West Midlands during the 3 months to 24 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
24 Mar 2017
Same period 2016 Same period 2015
First Line Support Engineer
England / West Midlands
Rank - 235 209
Permanent jobs requiring a 1st Line Support Engineer 0 2 8
As % of all permanent IT jobs advertised in the West Midlands - 0.033% 0.16%
As % of the Job Titles category - 0.034% 0.16%
Number of salaries quoted 0 2 8
Median salary - £22,500 £20,500
Median salary % change year-on-year - +9.75%  
UK excluding London median salary £22,000 £22,500 £20,000
% change year-on-year -2.22% +12.50%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the West Midlands. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
West Midlands
Permanent job vacancies with a job title containing a recognized job role 4568 5904 4865
As % of all permanent IT job vacancies advertised in the West Midlands 96.86% 96.34% 96.62%
Number of salaries quoted 3763 4801 4148
Median salary £40,000 £40,000 £40,000
90% offered a salary of more than £25,000 £25,000 £24,000
10% offered a salary of more than £57,500 £57,500 £60,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

1st Line Support Engineer
Job Vacancy Trend in the West Midlands

The job posting trend of jobs advertised in the West Midlands that featured 1st Line Support Engineer in the job title.

Job vacancy trend for 1st Line Support Engineer in the West Midlands

1st Line Support Engineer
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer in the West Midlands.

Salary trend for 1st Line Support Engineer in the West Midlands

1st Line Support Engineer Skill Set
Top 28 Related IT Skills in the West Midlands

For the 6 months to 24 March 2017, 1st Line Support Engineer job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring 1st Line Support Engineer in the job title.

1 4 (100.00%) MS Office
1 4 (100.00%) Windows
1 4 (100.00%) Microsoft
2 3 (75.00%) Active Directory
3 2 (50.00%) Mathematics
3 2 (50.00%) MS Exchange
4 1 (25.00%) LAN
4 1 (25.00%) WAN
4 1 (25.00%) TCP/IP
4 1 (25.00%) SLA
4 1 (25.00%) ITIL
4 1 (25.00%) C
4 1 (25.00%) SQL
4 1 (25.00%) Law
4 1 (25.00%) Legal
4 1 (25.00%) VMware
4 1 (25.00%) Mitel
4 1 (25.00%) Asset Management
4 1 (25.00%) VMware Infrastructure
4 1 (25.00%) Windows Server 2008
4 1 (25.00%) Windows 7
4 1 (25.00%) Spiceworks
4 1 (25.00%) Office 365
4 1 (25.00%) Windows 8
4 1 (25.00%) Windows Server 2012
4 1 (25.00%) LexisNexis
4 1 (25.00%) Microsoft Certification
4 1 (25.00%) Windows Server

1st Line Support Engineer Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (50.00%) MS Exchange
Applications
1 4 (100.00%) MS Office
Cloud Services
1 1 (25.00%) Office 365
Communications & Networking
1 1 (25.00%) LAN
1 1 (25.00%) TCP/IP
1 1 (25.00%) WAN
General
1 1 (25.00%) Law
1 1 (25.00%) Legal
Operating Systems
1 4 (100.00%) Windows
2 1 (25.00%) Windows 7
2 1 (25.00%) Windows 8
2 1 (25.00%) Windows Server
2 1 (25.00%) Windows Server 2008
2 1 (25.00%) Windows Server 2012
Processes & Methodologies
1 2 (50.00%) Mathematics
2 1 (25.00%) Asset Management
2 1 (25.00%) ITIL
Programming Languages
1 1 (25.00%) C
1 1 (25.00%) SQL
Qualifications
1 1 (25.00%) Microsoft Certification
Quality Assurance & Compliance
1 1 (25.00%) SLA
System Software
1 3 (75.00%) Active Directory
2 1 (25.00%) VMware Infrastructure
Vendors
1 4 (100.00%) Microsoft
2 1 (25.00%) LexisNexis
2 1 (25.00%) Mitel
2 1 (25.00%) Spiceworks
2 1 (25.00%) VMware