The median annual salary for a Desktop Support Analyst was £28,500 in advertised job vacancies in the West Midlands during the 3 months to 24 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

3 months to
24 Mar 2017
Same period 2016 Same period 2015
Desktop Support Analyst
England / West Midlands
Rank 207 233 206
Rank change year-on-year +26 -27  
Permanent jobs requiring a Desktop Support Analyst 3 4 11
As % of all permanent IT jobs advertised in the West Midlands 0.064% 0.065% 0.22%
As % of the Job Titles category 0.066% 0.068% 0.23%
Number of salaries quoted 3 1 10
Median salary £28,500 £22,500 £21,500
Median salary % change year-on-year +26.66% +4.65%  
90% offered a salary of more than £22,500 £22,500 £19,000
10% offered a salary of more than £31,700 £22,500 £25,900
UK excluding London median salary £25,000 £26,000 £25,000
% change year-on-year -3.84% +4.00%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in the West Midlands. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
West Midlands
Permanent job vacancies with a job title containing a recognized job role 4568 5904 4865
As % of all permanent IT job vacancies advertised in the West Midlands 96.86% 96.34% 96.62%
Number of salaries quoted 3763 4801 4148
Median salary £40,000 £40,000 £40,000
90% offered a salary of more than £25,000 £25,000 £24,000
10% offered a salary of more than £57,500 £57,500 £60,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Desktop Support Analyst
Job Vacancy Trend in the West Midlands

The job posting trend of jobs advertised in the West Midlands that featured Desktop Support Analyst in the job title.

Job vacancy trend for Desktop Support Analyst in the West Midlands

Desktop Support Analyst
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support Analyst in the West Midlands.

Salary trend for Desktop Support Analyst in the West Midlands

Desktop Support Analyst
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support Analyst within the West Midlands region over the 3 months to 24 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Coventry +15 1 £32,500 +44.44% 1
Walsall - 1 £28,500 -
Warwickshire - 1 £21,000 -
Desktop Support Analyst
England

Desktop Support Analyst Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 24 March 2017, Desktop Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring Desktop Support Analyst in the job title.

1 8 (100.00%) Windows
2 5 (62.50%) VMware
3 4 (50.00%) ITIL
3 4 (50.00%) Microsoft
3 4 (50.00%) Active Directory
4 3 (37.50%) MS Office
4 3 (37.50%) ITIL Certification
4 3 (37.50%) Windows 7
5 2 (25.00%) Incident Management
5 2 (25.00%) Windows Server 2008
5 2 (25.00%) Windows Server
5 2 (25.00%) Microsoft Certification
5 2 (25.00%) MS Excel
6 1 (12.50%) SharePoint
6 1 (12.50%) MS Exchange
6 1 (12.50%) VoIP
6 1 (12.50%) TCP/IP
6 1 (12.50%) VPN
6 1 (12.50%) MCP
6 1 (12.50%) MCSE
6 1 (12.50%) HP
6 1 (12.50%) Apple
6 1 (12.50%) Salesforce.com
6 1 (12.50%) Sophos
6 1 (12.50%) Asset Management
6 1 (12.50%) Google
6 1 (12.50%) Service Management
6 1 (12.50%) Service Delivery
6 1 (12.50%) Change Management
6 1 (12.50%) Wireless

Desktop Support Analyst Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (12.50%) Exchange Server 2007
1 1 (12.50%) MS Exchange
1 1 (12.50%) SharePoint
Applications
1 3 (37.50%) MS Office
2 2 (25.00%) MS Excel
Cloud Services
1 1 (12.50%) G Suite
1 1 (12.50%) Office 365
Communications & Networking
1 1 (12.50%) TCP/IP
1 1 (12.50%) VoIP
1 1 (12.50%) VPN
1 1 (12.50%) Wireless
General
1 1 (12.50%) Advertising
1 1 (12.50%) Finance
1 1 (12.50%) Marketing
Miscellaneous
1 1 (12.50%) Mobile Computing
Operating Systems
1 8 (100.00%) Windows
2 3 (37.50%) Windows 7
3 2 (25.00%) Windows Server
3 2 (25.00%) Windows Server 2008
4 1 (12.50%) Windows 8
4 1 (12.50%) Windows Server 2012
Processes & Methodologies
1 4 (50.00%) ITIL
2 2 (25.00%) Incident Management
3 1 (12.50%) Asset Management
3 1 (12.50%) Change Management
3 1 (12.50%) Health Informatics
3 1 (12.50%) Informatics
3 1 (12.50%) Problem Management
3 1 (12.50%) Resource Management
3 1 (12.50%) Service Delivery
3 1 (12.50%) Service Management
3 1 (12.50%) Software Asset Management
Qualifications
1 3 (37.50%) ITIL Certification
2 2 (25.00%) Microsoft Certification
3 1 (12.50%) ITIL Foundation Certificate
3 1 (12.50%) MCP
3 1 (12.50%) MCSE
3 1 (12.50%) SC Cleared
3 1 (12.50%) Security Cleared
System Software
1 4 (50.00%) Active Directory
2 1 (12.50%) Virtual Desktop
Vendors
1 5 (62.50%) VMware
2 4 (50.00%) Microsoft
3 1 (12.50%) Apple
3 1 (12.50%) Google
3 1 (12.50%) HP
3 1 (12.50%) Salesforce.com
3 1 (12.50%) Sophos
Birmingham, West Midlands (County)
The Rank Group plc
Salary: Company Car
Posted: 21 days ago