Period
to 19 November 2017

The following table provides summary statistics for permanent job vacancies advertised in the West Midlands with a requirement for Remedy ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Remedy ITSM over the 6 months to 19 November 2017 with a comparison to the same period in the previous 2 years.

BMC Remedy IT Service Management (ITSM)
England > West Midlands
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 306 339 303
Rank change year-on-year +33 -36 0
Permanent jobs citing Remedy ITSM 19 3 18
As % of all permanent IT jobs advertised in the West Midlands 0.19% 0.026% 0.16%
As % of the Business Applications category 2.08% 0.28% 2.07%
Number of salaries quoted 12 3 13
West Midlands median annual salary £38,250 £30,000 £39,500
Median salary % change year-on-year +27.50% -24.05% +5.33%
10th Percentile £21,575 £27,600 £19,500
90th Percentile £63,750 £62,000 £48,750
England median annual salary £45,000 £40,000 £40,000
% change year-on-year +12.50% - -11.11%

Remedy ITSM is in the Business Applications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the West Midlands with a requirement for business application skills.

All Business Application Skills
West Midlands
Permanent vacancies with a requirement for business application skills 913 1075 868
As % of all permanent IT jobs advertised in the West Midlands 9.11% 9.39% 7.94%
Number of salaries quoted 600 705 645
West Midlands median annual salary £45,000 £45,000 £45,000
10th Percentile £25,000 £24,750 £27,600
90th Percentile £77,500 £67,500 £67,500
England median annual salary £50,000 £50,000 £51,000
% change year-on-year - -1.96% +2.00%

Remedy ITSM
Job Vacancy Trend in the West Midlands

Job postings citing Remedy ITSM as a percentage of all IT jobs advertised in the West Midlands.

Job vacancy trend for Remedy ITSM in the West Midlands

Remedy ITSM
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Remedy ITSM in the West Midlands.

Salary trend for Remedy ITSM in the West Midlands

Remedy ITSM
Salary Histogram in the West Midlands

The salary distribution of IT jobs citing Remedy ITSM in the West Midlands over the 6 months to 19 November 2017.

Salary histogram for Remedy ITSM in the West Midlands

Remedy ITSM
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Remedy ITSM within the West Midlands region over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Coventry - 6 £36,500 -
Solihull 0 4 - -
Worcestershire - 4 £62,500 -
Birmingham +22 2 £65,000 +116.67%
Warwickshire - 2 £36,500 -
Walsall - 2 £20,000 -
Staffordshire - 1 £40,000 -
Remedy ITSM
England

For the 6 months to 19 November 2017, IT jobs citing Remedy ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region with a requirement for Remedy ITSM.

1 19 (100.00%) Remedy
2 15 (78.95%) ITSM
2 15 (78.95%) ITIL
3 11 (57.89%) Security Cleared
4 8 (42.11%) BMC
5 7 (36.84%) Service Management
5 7 (36.84%) Windows
5 7 (36.84%) SC Cleared
6 6 (31.58%) Incident Management
6 6 (31.58%) Active Directory
7 5 (26.32%) SQL Server
8 4 (21.05%) Stakeholder Management
8 4 (21.05%) VMware
8 4 (21.05%) Microsoft
8 4 (21.05%) Degree
8 4 (21.05%) CMDB
8 4 (21.05%) LANDesk
8 4 (21.05%) Statistical Analysis
8 4 (21.05%) Windows Server 2008
8 4 (21.05%) VMware Infrastructure
8 4 (21.05%) Process Improvement
8 4 (21.05%) Windows Server 2012
8 4 (21.05%) SCOrch
8 4 (21.05%) Analytical Skills
8 4 (21.05%) Windows Server
9 3 (15.79%) Portfolio Management
9 3 (15.79%) DV Cleared
9 3 (15.79%) Agile Software Development
9 3 (15.79%) Security Management
9 3 (15.79%) SLA

Remedy ITSM
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.26%) SharePoint
Applications
1 2 (10.53%) Microsoft Office
2 1 (5.26%) InfoPath
2 1 (5.26%) MS Visio
Database & Business Intelligence
1 5 (26.32%) SQL Server
2 2 (10.53%) Oracle BI EE
3 1 (5.26%) SAP HANA
3 1 (5.26%) SQL Server 2008
Development Applications
1 1 (5.26%) Visual Studio
General
1 2 (10.53%) Telecoms
Job Titles
1 7 (36.84%) Analyst
2 6 (31.58%) Service Analyst
2 6 (31.58%) Service Desk Analyst
3 3 (15.79%) Developer
4 2 (10.53%) 1st Line Service Desk Analyst
4 2 (10.53%) IT Analyst
4 2 (10.53%) Remedy Developer
5 1 (5.26%) Architect
5 1 (5.26%) ITIL Process Owner
5 1 (5.26%) Remedy Architect
5 1 (5.26%) SAP Analyst
5 1 (5.26%) SAP Support
5 1 (5.26%) SAP Support Analyst
5 1 (5.26%) SharePoint Developer
5 1 (5.26%) Solutions Architect
5 1 (5.26%) Support Analyst
Libraries, Frameworks & Software Standards
1 1 (5.26%) .NET
1 1 (5.26%) CAML
1 1 (5.26%) CSS
1 1 (5.26%) HTML
1 1 (5.26%) jQuery
1 1 (5.26%) Kendo UI
1 1 (5.26%) XSLT
Miscellaneous
1 4 (21.05%) Analytical Skills
1 4 (21.05%) CMDB
Operating Systems
1 7 (36.84%) Windows
2 4 (21.05%) Windows Server
2 4 (21.05%) Windows Server 2008
2 4 (21.05%) Windows Server 2012
Processes & Methodologies
1 15 (78.95%) ITIL
1 15 (78.95%) ITSM
2 7 (36.84%) Service Management
3 6 (31.58%) Incident Management
4 4 (21.05%) Process Improvement
4 4 (21.05%) Stakeholder Management
4 4 (21.05%) Statistical Analysis
5 3 (15.79%) Agile Software Development
5 3 (15.79%) Portfolio Management
5 3 (15.79%) Security Management
6 2 (10.53%) Business Intelligence
6 2 (10.53%) Root Cause Analysis
7 1 (5.26%) Change Management
7 1 (5.26%) CRM
7 1 (5.26%) Data Analysis
7 1 (5.26%) Data Protection
7 1 (5.26%) Migration
7 1 (5.26%) Problem Management
7 1 (5.26%) Test Automation
7 1 (5.26%) Web Development
Programming Languages
1 1 (5.26%) JavaScript
1 1 (5.26%) PowerShell
Qualifications
1 11 (57.89%) Security Cleared
2 7 (36.84%) SC Cleared
3 4 (21.05%) Degree
4 3 (15.79%) DV Cleared
Quality Assurance & Compliance
1 3 (15.79%) SLA
System Software
1 6 (31.58%) Active Directory
2 4 (21.05%) VMware Infrastructure
Systems Management
1 4 (21.05%) SCOrch
2 2 (10.53%) Netcool
Vendors
1 19 (100.00%) Remedy
2 8 (42.11%) BMC
3 4 (21.05%) LANDesk
3 4 (21.05%) Microsoft
3 4 (21.05%) VMware
4 2 (10.53%) Citrix
4 2 (10.53%) IBM
4 2 (10.53%) Oracle
5 1 (5.26%) Nintex
5 1 (5.26%) SAP
5 1 (5.26%) ServiceNow
5 1 (5.26%) Workday