Period
to 21 April 2018

The median annual salary for a Systems Support was £32,500 in advertised job vacancies in the West Midlands during the 6 months to 21 April 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Systems Support
England > West Midlands
6 months to
21 Apr 2018
Same period 2017 Same period 2016
Rank 277 296 312
Rank change year-on-year +19 +16 -32
Permanent jobs requiring a Systems Support 36 15 27
As % of all permanent IT jobs advertised in the West Midlands 0.37% 0.15% 0.23%
As % of the Job Titles category 0.38% 0.16% 0.24%
Number of salaries quoted 35 12 22
West Midlands median annual salary £32,500 £53,500 £26,750
Median salary % change year-on-year -39.25% +100.00% +7.00%
10th Percentile £20,500 £42,300 £19,750
90th Percentile £42,500 £57,500 £40,000
England median annual salary £35,000 £35,047 £35,000
% change year-on-year -0.13% +0.13% -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the West Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
West Midlands
Permanent vacancies in the West Midlands with a recognized job title 9,382 9,523 11,111
% of permanent IT jobs with a recognized job title 96.53% 97.23% 96.47%
Number of salaries quoted 7,310 7,790 9,055
West Midlands median annual salary £42,000 £40,000 £40,500
Median salary % change year-on-year +5.00% -1.23% +1.25%
10th Percentile £24,250 £24,250 £24,250
90th Percentile £66,250 £62,500 £62,500
England median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +5.56%

Systems Support
Job Vacancy Trend in the West Midlands

Job postings that featured Systems Support in the job title as a percentage of all IT jobs advertised in the West Midlands.

Job vacancy trend for Systems Support in the West Midlands

Systems Support
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Systems Support in the West Midlands.

Salary trend for Systems Support in the West Midlands

Systems Support
Salary Histogram in the West Midlands

The salary distribution of IT jobs citing Systems Support in the West Midlands over the 6 months to 21 April 2018.

Salary histogram for Systems Support in the West Midlands

Systems Support
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Systems Support within the West Midlands region over the 6 months to 21 April 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Staffordshire +16 11 £33,000 -22.35% 3
Birmingham - 8 £32,500 - 2
Worcestershire - 4 £37,000 - 1
Warwickshire +3 3 £26,000 - 2
Wolverhampton -20 3 £35,000 -36.36% 1
Coventry - 3 £32,000 -
Solihull - 2 £37,000 -
Shropshire +5 1 £30,000 -43.93%
Systems Support
England

Systems Support Skill Set
Top 30 Co-occurring IT Skills in the West Midlands

For the 6 months to 21 April 2018, Systems Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the West Midlands region featuring Systems Support in the job title.

1 14 (38.89%) SQL
1 14 (38.89%) Windows
2 13 (36.11%) Microsoft
3 9 (25.00%) Office 365
4 8 (22.22%) Windows Server
5 7 (19.44%) Finance
5 7 (19.44%) VMware
5 7 (19.44%) Retail
5 7 (19.44%) PowerShell
6 6 (16.67%) Active Directory
6 6 (16.67%) SQL Server
6 6 (16.67%) MS Exchange
7 5 (13.89%) CCNA
7 5 (13.89%) Cisco Certification
7 5 (13.89%) Microsoft Certification
7 5 (13.89%) SAN
7 5 (13.89%) Hyper-V
8 4 (11.11%) Windows Server 2008
8 4 (11.11%) Cisco IOS
8 4 (11.11%) CCENT
8 4 (11.11%) Degree
8 4 (11.11%) Business Intelligence
8 4 (11.11%) Cisco
8 4 (11.11%) MCSE
8 4 (11.11%) MCSA
8 4 (11.11%) Unix
8 4 (11.11%) ERP
8 4 (11.11%) MCP
8 4 (11.11%) Oracle
8 4 (11.11%) SQL Server 2012

Systems Support Skill Set
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (16.67%) MS Exchange
2 1 (2.78%) Exchange Server 2003
2 1 (2.78%) Exchange Server 2010
2 1 (2.78%) IIS
2 1 (2.78%) SharePoint
Applications
1 3 (8.33%) Microsoft Office
2 2 (5.56%) Spreadsheet
3 1 (2.78%) Microsoft PowerPoint
3 1 (2.78%) MS Visio
Business Applications
1 2 (5.56%) NetSuite
1 2 (5.56%) Unit4 Business World
2 1 (2.78%) Aareon QL
2 1 (2.78%) iTrent
2 1 (2.78%) ResourceLink
2 1 (2.78%) SAP Business One
Cloud Services
1 9 (25.00%) Office 365
2 3 (8.33%) Microsoft Azure
3 1 (2.78%) Yammer
Communications & Networking
1 5 (13.89%) SAN
2 4 (11.11%) Cisco IOS
3 3 (8.33%) LAN
3 3 (8.33%) WAN
4 2 (5.56%) DNS
4 2 (5.56%) SMS
4 2 (5.56%) Wi-Fi
5 1 (2.78%) DHCP
5 1 (2.78%) Internet
5 1 (2.78%) Kerberos
5 1 (2.78%) MPLS
5 1 (2.78%) NAS
5 1 (2.78%) Network Security
5 1 (2.78%) Skype
5 1 (2.78%) SNMP
5 1 (2.78%) TCP/IP
5 1 (2.78%) VLAN
5 1 (2.78%) WLAN
Database & Business Intelligence
1 6 (16.67%) SQL Server
2 4 (11.11%) SQL Server 2012
3 3 (8.33%) Ingres
4 1 (2.78%) BusinessObjects
4 1 (2.78%) MySQL
4 1 (2.78%) SQL Server Reporting Services
General
1 7 (19.44%) Finance
1 7 (19.44%) Retail
2 2 (5.56%) Back Office
2 2 (5.56%) Legal
3 1 (2.78%) Advertising
Libraries, Frameworks & Software Standards
1 1 (2.78%) .NET
1 1 (2.78%) LDAP
Miscellaneous
1 4 (11.11%) Analytical Skills
2 3 (8.33%) EPoS
2 3 (8.33%) Self-Motivation
3 1 (2.78%) Data Centre
3 1 (2.78%) EFT
Operating Systems
1 14 (38.89%) Windows
2 8 (22.22%) Windows Server
3 4 (11.11%) Unix
3 4 (11.11%) Windows Server 2008
4 3 (8.33%) Linux
4 3 (8.33%) Windows Server 2012
5 2 (5.56%) Mac OS
6 1 (2.78%) Windows Server 2003
Processes & Methodologies
1 4 (11.11%) Business Intelligence
1 4 (11.11%) ERP
2 3 (8.33%) ITIL
2 3 (8.33%) Problem-Solving
2 3 (8.33%) Programme Management
2 3 (8.33%) Project Management
2 3 (8.33%) Service Delivery
3 2 (5.56%) E-Commerce
3 2 (5.56%) Logistics
3 2 (5.56%) Proactive Monitoring
4 1 (2.78%) Business Analysis
4 1 (2.78%) Business Process Modelling
4 1 (2.78%) Database Mirroring
4 1 (2.78%) MVC
4 1 (2.78%) Network Load Balancing
4 1 (2.78%) Performance Tuning
4 1 (2.78%) Problem Management
4 1 (2.78%) Release Management
4 1 (2.78%) Systems Analysis
4 1 (2.78%) User Acceptance Testing
Programming Languages
1 14 (38.89%) SQL
2 7 (19.44%) PowerShell
3 3 (8.33%) Shell Script
4 1 (2.78%) C#
4 1 (2.78%) COBOL
4 1 (2.78%) Java
4 1 (2.78%) T-SQL
4 1 (2.78%) VBA
Qualifications
1 5 (13.89%) CCNA
1 5 (13.89%) Cisco Certification
1 5 (13.89%) Microsoft Certification
2 4 (11.11%) CCENT
2 4 (11.11%) Degree
2 4 (11.11%) MCP
2 4 (11.11%) MCSA
2 4 (11.11%) MCSE
3 1 (2.78%) AAT
3 1 (2.78%) MCITP
3 1 (2.78%) PMI Certification
3 1 (2.78%) PMP
Quality Assurance & Compliance
1 1 (2.78%) PCI DSS
1 1 (2.78%) PMO
1 1 (2.78%) SLA
System Software
1 6 (16.67%) Active Directory
2 5 (13.89%) Hyper-V
3 2 (5.56%) VMware Infrastructure
Systems Management
1 1 (2.78%) SCOM
1 1 (2.78%) Systems Management Server (SMS)
Vendors
1 13 (36.11%) Microsoft
2 7 (19.44%) VMware
3 4 (11.11%) Cisco
3 4 (11.11%) Oracle
4 3 (8.33%) Capita
5 2 (5.56%) Google
5 2 (5.56%) Sage
6 1 (2.78%) Aareon
6 1 (2.78%) Avaya
6 1 (2.78%) Citrix
6 1 (2.78%) Epicor
6 1 (2.78%) Infor
6 1 (2.78%) JDA
6 1 (2.78%) SAP
6 1 (2.78%) Xero