Period
to 21 January 2018

The median annual salary for a Systems Support was £33,500 in advertised job vacancies in the West Midlands during the 6 months to 21 January 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Systems Support
England > West Midlands
6 months to
21 Jan 2018
Same period 2017 Same period 2016
Rank 283 305 280
Rank change year-on-year +22 -25 +4
Permanent jobs requiring a Systems Support 26 10 35
As % of all permanent IT jobs advertised in the West Midlands 0.27% 0.096% 0.34%
As % of the Job Titles category 0.28% 0.099% 0.35%
Number of salaries quoted 25 9 25
West Midlands median annual salary £33,500 £23,000 £26,500
Median salary % change year-on-year +45.65% -13.21% -5.36%
10th Percentile £20,500 £20,800 £19,850
90th Percentile £43,100 £43,750 £40,000
England median annual salary £35,000 £34,000 £35,000
% change year-on-year +2.94% -2.86% +1.45%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the West Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
West Midlands
Permanent vacancies in the West Midlands with a recognized job title 9,371 10,101 10,133
% of permanent IT jobs with a recognized job title 96.71% 96.89% 97.05%
Number of salaries quoted 7,464 8,024 8,488
West Midlands median annual salary £40,000 £40,000 £40,000
10th Percentile £23,750 £23,750 £24,750
90th Percentile £65,000 £62,500 £62,500
England median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +5.56%

Systems Support
Job Vacancy Trend in the West Midlands

Job postings that featured Systems Support in the job title as a percentage of all IT jobs advertised in the West Midlands.

Job vacancy trend for Systems Support in the West Midlands

Systems Support
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Systems Support in the West Midlands.

Salary trend for Systems Support in the West Midlands

Systems Support
Salary Histogram in the West Midlands

The salary distribution of IT jobs citing Systems Support in the West Midlands over the 6 months to 21 January 2018.

Salary histogram for Systems Support in the West Midlands

Systems Support
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Systems Support within the West Midlands region over the 6 months to 21 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Staffordshire +13 9 £27,500 -35.29% 1
Birmingham +13 3 £21,000 -4.55%
Coventry - 3 £32,000 - 1
Warwickshire - 3 £38,500 -
Shropshire +6 2 £36,250 +3.57%
Solihull -9 2 £37,000 +60.87%
Wolverhampton - 2 £45,000 -
Worcestershire - 1 £37,000 - 2
Systems Support
England

Systems Support Skill Set
Top 30 Co-occurring IT Skills in the West Midlands

For the 6 months to 21 January 2018, Systems Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region featuring Systems Support in the job title.

1 11 (42.31%) Windows
2 10 (38.46%) SQL
3 8 (30.77%) Windows Server
4 7 (26.92%) Finance
4 7 (26.92%) Microsoft
5 6 (23.08%) Active Directory
5 6 (23.08%) MS Exchange
5 6 (23.08%) Hyper-V
5 6 (23.08%) Office 365
5 6 (23.08%) VMware
6 5 (19.23%) MCSE
6 5 (19.23%) MCSA
6 5 (19.23%) SQL Server
6 5 (19.23%) Cisco Certification
6 5 (19.23%) Microsoft Certification
6 5 (19.23%) CCNA
6 5 (19.23%) Unit4 Business World
7 4 (15.38%) SAN
7 4 (15.38%) MCP
7 4 (15.38%) ERP
7 4 (15.38%) LAN
7 4 (15.38%) WAN
7 4 (15.38%) Cisco
7 4 (15.38%) Cisco IOS
7 4 (15.38%) CCENT
7 4 (15.38%) SQL Server 2012
8 3 (11.54%) Project Management
8 3 (11.54%) VMware Infrastructure
8 3 (11.54%) NetSuite
8 3 (11.54%) Oracle

Systems Support Skill Set
Co-occurring IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (23.08%) MS Exchange
2 1 (3.85%) Exchange Server 2010
2 1 (3.85%) SharePoint
Applications
1 2 (7.69%) Microsoft Office
2 1 (3.85%) Microsoft Excel
2 1 (3.85%) Microsoft PowerPoint
2 1 (3.85%) MS Visio
Business Applications
1 5 (19.23%) Unit4 Business World
2 3 (11.54%) NetSuite
3 2 (7.69%) Dynamics AX
4 1 (3.85%) Dynamics NAV
4 1 (3.85%) SAP Business One
Cloud Services
1 6 (23.08%) Office 365
2 1 (3.85%) Microsoft Azure
2 1 (3.85%) Yammer
Communications & Networking
1 4 (15.38%) Cisco IOS
1 4 (15.38%) LAN
1 4 (15.38%) SAN
1 4 (15.38%) WAN
2 2 (7.69%) Wi-Fi
3 1 (3.85%) DNS
3 1 (3.85%) Firewall
3 1 (3.85%) Internet
3 1 (3.85%) Network Security
3 1 (3.85%) Skype
3 1 (3.85%) SMS
Database & Business Intelligence
1 5 (19.23%) SQL Server
2 4 (15.38%) SQL Server 2012
3 1 (3.85%) Ingres
3 1 (3.85%) MySQL
General
1 7 (26.92%) Finance
2 2 (7.69%) Manufacturing
2 2 (7.69%) Retail
3 1 (3.85%) Advertising
Libraries, Frameworks & Software Standards
1 1 (3.85%) .NET
Miscellaneous
1 1 (3.85%) Analytical Skills
1 1 (3.85%) Data Centre
Operating Systems
1 11 (42.31%) Windows
2 8 (30.77%) Windows Server
3 2 (7.69%) Unix
3 2 (7.69%) Windows Server 2008
3 2 (7.69%) Windows Server 2012
4 1 (3.85%) Linux
4 1 (3.85%) Mac OS
Processes & Methodologies
1 4 (15.38%) ERP
2 3 (11.54%) Project Management
3 2 (7.69%) Business Development
3 2 (7.69%) Business Intelligence
3 2 (7.69%) Coaching
3 2 (7.69%) E-Commerce
4 1 (3.85%) Agile Software Development
4 1 (3.85%) B2B
4 1 (3.85%) Business Process Modelling
4 1 (3.85%) CRM
4 1 (3.85%) Database Mirroring
4 1 (3.85%) Logistics
4 1 (3.85%) Network Load Balancing
4 1 (3.85%) Performance Tuning
4 1 (3.85%) PRINCE2
4 1 (3.85%) Proactive Monitoring
4 1 (3.85%) Problem Management
4 1 (3.85%) Programme Management
4 1 (3.85%) Release Management
4 1 (3.85%) Systems Analysis
Programming Languages
1 10 (38.46%) SQL
2 2 (7.69%) PowerShell
3 1 (3.85%) C#
3 1 (3.85%) COBOL
3 1 (3.85%) Java
3 1 (3.85%) Shell Script
3 1 (3.85%) T-SQL
Qualifications
1 5 (19.23%) CCNA
1 5 (19.23%) Cisco Certification
1 5 (19.23%) MCSA
1 5 (19.23%) MCSE
1 5 (19.23%) Microsoft Certification
2 4 (15.38%) CCENT
2 4 (15.38%) MCP
3 2 (7.69%) Degree
4 1 (3.85%) PMI Certification
4 1 (3.85%) PMP
Quality Assurance & Compliance
1 1 (3.85%) PMO
1 1 (3.85%) SLA
System Software
1 6 (23.08%) Active Directory
1 6 (23.08%) Hyper-V
2 3 (11.54%) VMware Infrastructure
Systems Management
1 1 (3.85%) SCOM
Vendors
1 7 (26.92%) Microsoft
2 6 (23.08%) VMware
3 4 (15.38%) Cisco
4 3 (11.54%) Oracle
5 2 (7.69%) Sage
5 2 (7.69%) SAP
6 1 (3.85%) Capita
6 1 (3.85%) CODA
6 1 (3.85%) Epicor
6 1 (3.85%) Google
6 1 (3.85%) Infor
6 1 (3.85%) Maconomy
6 1 (3.85%) Xero