Period
to 22 July 2018

The median annual salary for an IT Support was £27,500 in advertised job vacancies in Yorkshire during the 6 months to 22 July 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
England > Yorkshire
6 months to
22 Jul 2018
Same period 2017 Same period 2016
Rank 163 138 141
Rank change year-on-year -25 +3 +36
Permanent jobs requiring an IT Support 150 228 259
As % of all permanent IT jobs advertised in Yorkshire 1.57% 2.13% 2.17%
As % of the Job Titles category 1.62% 2.18% 2.22%
Number of salaries quoted 122 216 253
Yorkshire median annual salary £27,500 £25,000 £24,500
Median salary % change year-on-year +10.00% +2.04% +5.38%
10th Percentile £19,250 £18,750 £19,000
90th Percentile £38,750 £35,000 £35,000
England median annual salary £27,500 £26,500 £27,500
% change year-on-year +3.77% -3.64% +5.77%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Yorkshire
Permanent vacancies in Yorkshire with a recognized job title 9,261 10,437 11,653
% of permanent IT jobs with a recognized job title 97.07% 97.62% 97.78%
Number of salaries quoted 7,800 8,895 9,733
Yorkshire median annual salary £42,500 £41,500 £40,000
Median salary % change year-on-year +2.41% +3.75% -
10th Percentile £25,750 £25,000 £25,000
90th Percentile £61,500 £60,000 £60,000
England median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +5.56%

IT Support
Job Vacancy Trend in Yorkshire

Job postings that featured IT Support in the job title as a percentage of all IT jobs advertised in Yorkshire.

Job vacancy trend for IT Support in Yorkshire

IT Support
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support in Yorkshire.

Salary trend for IT Support in Yorkshire

IT Support
Salary Histogram in Yorkshire

The salary distribution of IT jobs citing IT Support in Yorkshire over the 6 months to 22 July 2018.

Salary histogram for IT Support in Yorkshire

IT Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the Yorkshire region over the 6 months to 22 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -56 82 £27,500 +6.80% 17
North Yorkshire +18 34 £27,000 +24.14% 12
South Yorkshire +23 28 £27,750 +30.59% 12
East Yorkshire +14 5 £40,000 +60.00% 3
IT Support
England

IT Support Skill Set
Top 30 Co-occurring IT Skills in Yorkshire

For the 6 months to 22 July 2018, IT Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Yorkshire region featuring IT Support in the job title.

1 93 (62.00%) Windows
2 84 (56.00%) Active Directory
3 68 (45.33%) Microsoft
4 51 (34.00%) Windows Server
5 43 (28.67%) Microsoft Office
6 38 (25.33%) Office 365
6 38 (25.33%) Windows Server 2012
7 37 (24.67%) Windows 7
8 34 (22.67%) Windows 10
9 33 (22.00%) Windows Server 2008
10 31 (20.67%) VMware
11 28 (18.67%) VPN
12 26 (17.33%) TCP/IP
12 26 (17.33%) MS Exchange
13 25 (16.67%) DHCP
14 24 (16.00%) DNS
15 23 (15.33%) SQL
15 23 (15.33%) Firewall
16 22 (14.67%) VMware Infrastructure
17 20 (13.33%) Microsoft Certification
17 20 (13.33%) Exchange Server 2013
18 19 (12.67%) ITIL
18 19 (12.67%) Linux
19 18 (12.00%) Telecoms
20 17 (11.33%) Hyper-V
20 17 (11.33%) Problem-Solving
21 15 (10.00%) Finance
22 14 (9.33%) Wireless
22 14 (9.33%) LAN
22 14 (9.33%) Microsoft Azure

IT Support Skill Set
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 26 (17.33%) MS Exchange
2 20 (13.33%) Exchange Server 2013
3 13 (8.67%) Skype for Business
4 7 (4.67%) Exchange Server 2010
5 5 (3.33%) SharePoint
6 4 (2.67%) IBM Domino
6 4 (2.67%) IBM Notes
7 2 (1.33%) SharePoint 2013
8 1 (0.67%) IIS
Applications
1 43 (28.67%) Microsoft Office
2 4 (2.67%) MS Visio
3 2 (1.33%) Microsoft Excel
4 1 (0.67%) AutoCAD
Business Applications
1 5 (3.33%) Dynamics AX
2 1 (0.67%) iTrent
2 1 (0.67%) NetSuite
2 1 (0.67%) Remedy ITSM
2 1 (0.67%) ResourceLink
2 1 (0.67%) SAP Business One
2 1 (0.67%) SAP HR
2 1 (0.67%) SnowdropKCS
Cloud Services
1 38 (25.33%) Office 365
2 14 (9.33%) Microsoft Azure
3 5 (3.33%) Azure Active Directory
4 2 (1.33%) IaaS
5 1 (0.67%) G Suite
Communications & Networking
1 28 (18.67%) VPN
2 26 (17.33%) TCP/IP
3 25 (16.67%) DHCP
4 24 (16.00%) DNS
5 23 (15.33%) Firewall
6 14 (9.33%) LAN
6 14 (9.33%) Wireless
7 12 (8.00%) VoIP
7 12 (8.00%) WAN
8 11 (7.33%) VLAN
9 9 (6.00%) HTTP
9 9 (6.00%) HTTPS
10 8 (5.33%) IPsec
10 8 (5.33%) Remote Desktop
10 8 (5.33%) Skype
11 5 (3.33%) Internet
11 5 (3.33%) Wi-Fi
12 4 (2.67%) SMTP
13 3 (2.00%) Network Security
13 3 (2.00%) SAN
Database & Business Intelligence
1 10 (6.67%) SQL Server
2 6 (4.00%) SQL Server Integration Services
2 6 (4.00%) SQL Server Reporting Services
3 5 (3.33%) SQL Server Analysis Services
4 4 (2.67%) SQL Server 2012
5 2 (1.33%) Hadoop
5 2 (1.33%) SQL Server 2014
5 2 (1.33%) SQL Server 2016
6 1 (0.67%) Crystal Reports
6 1 (0.67%) Ingres
General
1 18 (12.00%) Telecoms
2 15 (10.00%) Finance
3 11 (7.33%) Manufacturing
4 10 (6.67%) Retail
5 7 (4.67%) Marketing
6 5 (3.33%) Advertising
7 3 (2.00%) Games
8 2 (1.33%) Automotive
8 2 (1.33%) Electronics
8 2 (1.33%) Pharmaceutical
9 1 (0.67%) Legal
Libraries, Frameworks & Software Standards
1 5 (3.33%) .NET
Miscellaneous
1 7 (4.67%) Analytical Skills
2 6 (4.00%) Driving Licence
3 5 (3.33%) Self-Motivation
3 5 (3.33%) User Experience
4 4 (2.67%) Data Centre
5 3 (2.00%) Fat Client
5 3 (2.00%) Management Information System
5 3 (2.00%) Public Cloud
5 3 (2.00%) Thin Client
6 2 (1.33%) Computer Science
6 2 (1.33%) e-Learning
6 2 (1.33%) NHS
6 2 (1.33%) PKI
7 1 (0.67%) Smartphone
7 1 (0.67%) Social Media
Operating Systems
1 93 (62.00%) Windows
2 51 (34.00%) Windows Server
3 38 (25.33%) Windows Server 2012
4 37 (24.67%) Windows 7
5 34 (22.67%) Windows 10
6 33 (22.00%) Windows Server 2008
7 19 (12.67%) Linux
8 10 (6.67%) Windows 8
9 6 (4.00%) Windows Server 2003
10 3 (2.00%) Red Hat Enterprise Linux
10 3 (2.00%) Ubuntu
10 3 (2.00%) Windows 2000 Server
11 2 (1.33%) Mac OS X
11 2 (1.33%) Unix
11 2 (1.33%) Windows Vista
11 2 (1.33%) Windows XP
12 1 (0.67%) Android
Processes & Methodologies
1 19 (12.67%) ITIL
2 17 (11.33%) Problem-Solving
3 10 (6.67%) Kalman Filter
4 9 (6.00%) Mentoring
4 9 (6.00%) Software Testing
5 8 (5.33%) ERP
5 8 (5.33%) Patch Management
5 8 (5.33%) User Acceptance Testing
5 8 (5.33%) Web Filtering
6 7 (4.67%) CRM
6 7 (4.67%) Logistics
7 6 (4.00%) B2B
7 6 (4.00%) B2C
7 6 (4.00%) Data Analysis
7 6 (4.00%) Project Management
7 6 (4.00%) SEO
7 6 (4.00%) Service Delivery
7 6 (4.00%) System Testing
7 6 (4.00%) Time Management
8 5 (3.33%) Business Continuity
Programming Languages
1 23 (15.33%) SQL
2 4 (2.67%) PowerShell
3 3 (2.00%) C#
4 2 (1.33%) JavaScript
5 1 (0.67%) VBA
Qualifications
1 20 (13.33%) Microsoft Certification
2 14 (9.33%) Degree
3 13 (8.67%) Cisco Certification
4 11 (7.33%) CCNA
5 8 (5.33%) MCSA
5 8 (5.33%) Network+ Certification
6 7 (4.67%) MCSE
7 4 (2.67%) MCDST
7 4 (2.67%) MCP
7 4 (2.67%) VMware Certified Professional (VCP)
8 3 (2.00%) MCITP
9 2 (1.33%) A+ Certification
9 2 (1.33%) CCENT
9 2 (1.33%) SC Cleared
9 2 (1.33%) Security Cleared
10 1 (0.67%) CCNP
10 1 (0.67%) Computer Science Degree
10 1 (0.67%) ITIL Certification
10 1 (0.67%) JNCIS
Quality Assurance & Compliance
1 12 (8.00%) SLA
2 8 (5.33%) GDPR
3 7 (4.67%) QA
System Software
1 84 (56.00%) Active Directory
2 22 (14.67%) VMware Infrastructure
3 17 (11.33%) Hyper-V
4 3 (2.00%) Microsoft Virtual Server
4 3 (2.00%) Virtual Servers
4 3 (2.00%) XenApp
5 2 (1.33%) Docker
5 2 (1.33%) Firmware
5 2 (1.33%) iptables
5 2 (1.33%) Samba
5 2 (1.33%) XenDesktop
6 1 (0.67%) Virtual Desktop
6 1 (0.67%) VMware ESXi
6 1 (0.67%) vSphere
Systems Management
1 10 (6.67%) Backup Exec
2 7 (4.67%) Norton AntiVirus
2 7 (4.67%) SmoothWall
3 6 (4.00%) Nagios
3 6 (4.00%) WSUS
4 2 (1.33%) MaaS360
4 2 (1.33%) NetBackup
4 2 (1.33%) Opscode Chef
4 2 (1.33%) Puppet
4 2 (1.33%) SCCM
4 2 (1.33%) Symantec Endpoint Protection
5 1 (0.67%) vCenter Server
5 1 (0.67%) vMotion
Vendors
1 68 (45.33%) Microsoft
2 31 (20.67%) VMware
3 11 (7.33%) Symantec
4 8 (5.33%) Cisco
4 8 (5.33%) Kaspersky
4 8 (5.33%) Veeam
5 6 (4.00%) MobileIron
6 5 (3.33%) Capita
6 5 (3.33%) Citrix
7 4 (2.67%) Altiris
7 4 (2.67%) Lotus
7 4 (2.67%) Veritas
8 3 (2.00%) Red Hat
9 2 (1.33%) Epicor
9 2 (1.33%) Remedy
9 2 (1.33%) SAP
9 2 (1.33%) SolarWinds
9 2 (1.33%) Sophos
9 2 (1.33%) WatchGuard
10 1 (0.67%) Fortinet