Period
to

The median annual salary for an IT Support was £26,000 in advertised job vacancies in Yorkshire during the 6 months to 15 August 2022.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
England > Yorkshire
6 months to
15 Aug 2022
Same period 2021 Same period 2020
Rank 162 166 106
Rank change year-on-year +4 -60 +47
Permanent jobs requiring an IT Support 110 90 67
As % of all permanent jobs advertised in Yorkshire 1.50% 1.47% 2.03%
As % of the Job Titles category 1.59% 1.56% 2.10%
Number of salaries quoted 103 79 60
10th Percentile £20,750 £20,350 £19,500
25th Percentile £22,500 £23,500 £19,750
Median annual salary (50th Percentile) £26,000 £27,000 £25,813
Median % change year-on-year -3.70% +4.60% +1.75%
75th Percentile £32,500 £31,000 £28,750
90th Percentile £44,750 £36,550 £32,500
England median annual salary £30,000 £28,500 £30,000
% change year-on-year +5.26% -5.00% +9.09%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Yorkshire
Permanent vacancies in Yorkshire with a recognized job title 6,937 5,753 3,187
% of permanent IT jobs with a recognized job title 94.59% 93.77% 96.55%
Number of salaries quoted 4,269 4,571 2,767
10th Percentile £28,189 £28,750 £27,500
25th Percentile £38,750 £37,000 £35,000
Median annual salary (50th Percentile) £50,173 £47,500 £45,000
Median % change year-on-year +5.63% +5.56% +5.88%
75th Percentile £67,500 £61,250 £57,500
90th Percentile £82,500 £72,500 £67,500
England median annual salary £60,000 £55,000 £55,000
% change year-on-year +9.09% - +5.77%

IT Support
Job Vacancy Trend in Yorkshire

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in Yorkshire.

Job vacancy trend for IT Support in Yorkshire

IT Support
Salary Trend in Yorkshire

3-month moving average salary quoted in jobs citing IT Support in Yorkshire.

Salary trend for IT Support in Yorkshire

IT Support
Salary Histogram in Yorkshire

Salary distribution for jobs citing IT Support in Yorkshire over the 6 months to 15 August 2022.

Salary histogram for IT Support in Yorkshire

IT Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the Yorkshire region over the 6 months to 15 August 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Yorkshire -8 66 £27,000 -1.82% 22
South Yorkshire +8 19 £24,000 - 12
North Yorkshire -8 18 £23,750 -25.78% 10
East Yorkshire +5 6 £22,000 -32.31% 3
IT Support
England

IT Support Skill Set
Top 30 Co-occurring IT Skills in Yorkshire

For the 6 months to 15 August 2022, IT Support job roles required the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Yorkshire region featuring IT Support in the job title.

1 78 (70.91%) Windows
2 75 (68.18%) Microsoft 365
3 66 (60.00%) Active Directory
4 54 (49.09%) Microsoft
5 41 (37.27%) Social Skills
6 39 (35.45%) Windows 10
7 35 (31.82%) Microsoft Office
8 33 (30.00%) Windows Server
9 29 (26.36%) ITIL
10 24 (21.82%) Problem-Solving
11 21 (19.09%) VMware
12 20 (18.18%) Azure
13 19 (17.27%) Firewall
13 19 (17.27%) SLA
14 17 (15.45%) Cisco
14 17 (15.45%) LAN
14 17 (15.45%) Microsoft Certification
15 15 (13.64%) SharePoint
15 15 (13.64%) Driving Licence
16 14 (12.73%) SCCM
16 14 (12.73%) WAN
17 13 (11.82%) DNS
17 13 (11.82%) Wireless
17 13 (11.82%) Manufacturing
17 13 (11.82%) Self-Motivation
18 12 (10.91%) Analytical Skills
18 12 (10.91%) Service Delivery
18 12 (10.91%) Microsoft Excel
19 11 (10.00%) MS Exchange
19 11 (10.00%) DHCP

IT Support Skill Set
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (13.64%) SharePoint
2 11 (10.00%) MS Exchange
3 3 (2.73%) Exchange Server 2007
3 3 (2.73%) Exchange Server 2010
3 3 (2.73%) Exchange Server 2013
4 2 (1.82%) Exchange Server 2003
Applications
1 35 (31.82%) Microsoft Office
2 12 (10.91%) Microsoft Excel
3 5 (4.55%) Microsoft PowerPoint
4 3 (2.73%) MS Visio
Business Applications
1 2 (1.82%) Salesforce.com CRM
2 1 (0.91%) Dynamics NAV
2 1 (0.91%) Sage X3
Cloud Services
1 75 (68.18%) Microsoft 365
2 20 (18.18%) Azure
3 6 (5.45%) Azure Active Directory
3 6 (5.45%) Dynamics 365
3 6 (5.45%) OneDrive
4 3 (2.73%) AWS
4 3 (2.73%) Rubrik
5 2 (1.82%) Mimecast
Communications & Networking
1 19 (17.27%) Firewall
2 17 (15.45%) LAN
3 14 (12.73%) WAN
4 13 (11.82%) DNS
4 13 (11.82%) Wireless
5 11 (10.00%) DHCP
6 9 (8.18%) TCP/IP
7 8 (7.27%) Wi-Fi
8 7 (6.36%) VLAN
9 6 (5.45%) VPN
10 5 (4.55%) Internet
10 5 (4.55%) Remote Desktop
10 5 (4.55%) SAN
11 4 (3.64%) Skype
12 3 (2.73%) Intranet
13 2 (1.82%) Structured Cabling
14 1 (0.91%) VoIP
Database & Business Intelligence
1 6 (5.45%) SQL Server
2 1 (0.91%) Crystal Reports
Development Applications
1 1 (0.91%) JIRA
General
1 41 (37.27%) Social Skills
2 13 (11.82%) Manufacturing
3 12 (10.91%) Analytical Skills
4 10 (9.09%) Retail
5 6 (5.45%) Law
6 5 (4.55%) Legal
7 4 (3.64%) Italian Language
8 3 (2.73%) Organisational Skills
9 2 (1.82%) Pharmaceutical
9 2 (1.82%) Public Sector
10 1 (0.91%) Automotive
10 1 (0.91%) Finance
10 1 (0.91%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (1.82%) HTML
Miscellaneous
1 15 (13.64%) Driving Licence
2 13 (11.82%) Self-Motivation
3 3 (2.73%) User Experience
3 3 (2.73%) Video Conferencing
4 2 (1.82%) Data Protection Act
5 1 (0.91%) Fat Client
5 1 (0.91%) Smartphone
5 1 (0.91%) Thin Client
Operating Systems
1 78 (70.91%) Windows
2 39 (35.45%) Windows 10
3 33 (30.00%) Windows Server
4 7 (6.36%) Windows Server 2016
4 7 (6.36%) Windows Server 2019
5 5 (4.55%) Apple iOS
5 5 (4.55%) Windows 7
5 5 (4.55%) Windows Server 2012
6 4 (3.64%) Android
6 4 (3.64%) Mac OS
7 3 (2.73%) Windows Server 2008
8 2 (1.82%) Windows 2000 Server
8 2 (1.82%) Windows Server 2003
9 1 (0.91%) Mac OS X
9 1 (0.91%) Windows Phone
Processes & Methodologies
1 29 (26.36%) ITIL
2 24 (21.82%) Problem-Solving
3 12 (10.91%) Service Delivery
4 11 (10.00%) Service Management
5 9 (8.18%) ERP
6 8 (7.27%) Asset Management
6 8 (7.27%) Incident Management
6 8 (7.27%) Time Management
7 7 (6.36%) B2C
7 7 (6.36%) Change Management
7 7 (6.36%) CRM
8 5 (4.55%) High Availability
8 5 (4.55%) Impact Analysis
8 5 (4.55%) Incident Response
8 5 (4.55%) People Management
8 5 (4.55%) Problem Management
8 5 (4.55%) Release Management
8 5 (4.55%) Root Cause Analysis
9 4 (3.64%) Customer Requirements
9 4 (3.64%) Data Protection
Programming Languages
1 4 (3.64%) SQL
2 3 (2.73%) PowerShell
3 2 (1.82%) Apex Code
4 1 (0.91%) C
Qualifications
1 17 (15.45%) Microsoft Certification
2 8 (7.27%) Degree
3 7 (6.36%) A+ Certification
3 7 (6.36%) CCNA
3 7 (6.36%) Cisco Certification
4 6 (5.45%) MCSA
5 4 (3.64%) MCSE
6 3 (2.73%) CCNP
6 3 (2.73%) ITIL Foundation Certificate
7 1 (0.91%) Computer Science Degree
7 1 (0.91%) DBS Check
7 1 (0.91%) NVQ Level 3
7 1 (0.91%) PRINCE2 Certification
Quality Assurance & Compliance
1 19 (17.27%) SLA
2 1 (0.91%) Cyber Essentials
System Software
1 66 (60.00%) Active Directory
2 11 (10.00%) VMware Infrastructure
3 9 (8.18%) Hyper-V
4 3 (2.73%) Virtual Servers
5 1 (0.91%) Microsoft Virtual Server
5 1 (0.91%) vSphere
Systems Management
1 14 (12.73%) SCCM
2 5 (4.55%) FortiGate
3 3 (2.73%) NetBackup
4 1 (0.91%) Microsoft Intune
Vendors
1 54 (49.09%) Microsoft
2 21 (19.09%) VMware
3 17 (15.45%) Cisco
4 8 (7.27%) Meraki
5 7 (6.36%) Citrix
6 6 (5.45%) Apple
7 5 (4.55%) Veeam
7 5 (4.55%) WatchGuard
8 4 (3.64%) Dell
9 3 (2.73%) Freshdesk
9 3 (2.73%) HP
9 3 (2.73%) Salesforce.com
9 3 (2.73%) Veritas
10 2 (1.82%) Draytek
10 2 (1.82%) NETGEAR
10 2 (1.82%) Sophos
10 2 (1.82%) Ubiquiti
11 1 (0.91%) Adobe
11 1 (0.91%) Google
11 1 (0.91%) Mitel