Period
to 20 October 2018

The median annual salary for an IT Support was £24,000 in advertised job vacancies in Yorkshire during the 6 months to 20 October 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
England > Yorkshire
6 months to
20 Oct 2018
Same period 2017 Same period 2016
Rank 179 117 127
Rank change year-on-year -62 +10 +85
Permanent jobs requiring an IT Support 110 216 259
As % of all permanent IT jobs advertised in Yorkshire 1.32% 2.27% 2.31%
As % of the Job Titles category 1.37% 2.33% 2.36%
Number of salaries quoted 89 192 248
Yorkshire median annual salary £24,000 £25,250 £25,000
Median salary % change year-on-year -4.95% +1.00% +4.82%
10th Percentile £18,950 £18,750 £19,425
90th Percentile £35,200 £34,500 £35,000
England median annual salary £27,500 £26,500 £27,500
% change year-on-year +3.77% -3.64% +6.80%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Yorkshire
Permanent vacancies in Yorkshire with a recognized job title 8,049 9,277 10,986
% of permanent IT jobs with a recognized job title 96.67% 97.52% 97.92%
Number of salaries quoted 6,607 7,786 9,221
Yorkshire median annual salary £42,500 £41,500 £40,000
Median salary % change year-on-year +2.41% +3.75% -
10th Percentile £25,000 £25,000 £24,500
90th Percentile £61,250 £60,000 £62,500
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

IT Support
Job Vacancy Trend in Yorkshire

Job postings that featured IT Support in the job title as a percentage of all IT jobs advertised in Yorkshire.

Job vacancy trend for IT Support in Yorkshire

IT Support
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support in Yorkshire.

Salary trend for IT Support in Yorkshire

IT Support
Salary Histogram in Yorkshire

The salary distribution of IT jobs citing IT Support in Yorkshire over the 6 months to 20 October 2018.

Salary histogram for IT Support in Yorkshire

IT Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the Yorkshire region over the 6 months to 20 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -58 64 £23,500 -9.62% 21
North Yorkshire 0 26 £27,000 +17.39% 6
South Yorkshire -2 12 £24,000 +9.09% 11
East Yorkshire +4 7 £23,500 +3.30% 3
IT Support
England

IT Support Skill Set
Top 30 Co-occurring IT Skills in Yorkshire

For the 6 months to 20 October 2018, IT Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Yorkshire region featuring IT Support in the job title.

1 56 (50.91%) Windows
2 43 (39.09%) Microsoft
3 40 (36.36%) Active Directory
4 29 (26.36%) Office 365
5 26 (23.64%) Microsoft Office
6 25 (22.73%) Windows Server
6 25 (22.73%) Problem-Solving
7 22 (20.00%) Windows 10
8 20 (18.18%) VMware
9 19 (17.27%) ITIL
9 19 (17.27%) Windows 7
10 16 (14.55%) Firewall
10 16 (14.55%) Windows Server 2012
11 15 (13.64%) Windows Server 2008
12 14 (12.73%) Linux
13 13 (11.82%) Microsoft Certification
14 11 (10.00%) VMware Infrastructure
15 10 (9.09%) System Testing
15 10 (9.09%) Hyper-V
15 10 (9.09%) Network Management
15 10 (9.09%) Management Information System
15 10 (9.09%) SLA
15 10 (9.09%) Cisco
15 10 (9.09%) DNS
16 9 (8.18%) TCP/IP
16 9 (8.18%) SQL Server
16 9 (8.18%) ERP
16 9 (8.18%) DHCP
16 9 (8.18%) Finance
16 9 (8.18%) Data Centre

IT Support Skill Set
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (7.27%) MS Exchange
1 8 (7.27%) Skype for Business
2 5 (4.55%) Exchange Server 2010
2 5 (4.55%) Exchange Server 2013
2 5 (4.55%) SharePoint
3 4 (3.64%) IIS
4 1 (0.91%) Exchange Server 2007
4 1 (0.91%) SharePoint 2013
Applications
1 26 (23.64%) Microsoft Office
2 1 (0.91%) AutoCAD
Business Applications
1 1 (0.91%) iTrent
1 1 (0.91%) NetSuite
1 1 (0.91%) Remedy ITSM
1 1 (0.91%) ResourceLink
1 1 (0.91%) Sage 200
1 1 (0.91%) SAP Business One
1 1 (0.91%) SAP HR
1 1 (0.91%) SnowdropKCS
Cloud Services
1 29 (26.36%) Office 365
2 6 (5.45%) Microsoft Azure
3 4 (3.64%) G Suite
4 2 (1.82%) Amazon AWS
4 2 (1.82%) Azure Active Directory
4 2 (1.82%) IaaS
5 1 (0.91%) Cloud Computing
Communications & Networking
1 16 (14.55%) Firewall
2 10 (9.09%) DNS
3 9 (8.18%) DHCP
3 9 (8.18%) TCP/IP
4 8 (7.27%) VoIP
4 8 (7.27%) VPN
4 8 (7.27%) Wi-Fi
5 6 (5.45%) Skype
5 6 (5.45%) WAN
6 5 (4.55%) Internet
6 5 (4.55%) LAN
7 2 (1.82%) FTP
7 2 (1.82%) HTTP
7 2 (1.82%) HTTPS
7 2 (1.82%) ICMP
7 2 (1.82%) SAN
7 2 (1.82%) SMTP
7 2 (1.82%) SNMP
7 2 (1.82%) SSL
7 2 (1.82%) Wireless
Database & Business Intelligence
1 9 (8.18%) SQL Server
2 2 (1.82%) SQL Server 2012
2 2 (1.82%) SQL Server 2014
2 2 (1.82%) SQL Server 2016
3 1 (0.91%) DB2
3 1 (0.91%) Power BI
General
1 9 (8.18%) Finance
2 7 (6.36%) Telecoms
3 4 (3.64%) Multimedia
3 4 (3.64%) Retail
4 2 (1.82%) Marketing
4 2 (1.82%) Pharmaceutical
5 1 (0.91%) Automotive
5 1 (0.91%) Games
5 1 (0.91%) Legal
5 1 (0.91%) Manufacturing
Libraries, Frameworks & Software Standards
1 4 (3.64%) .NET
Miscellaneous
1 10 (9.09%) Management Information System
2 9 (8.18%) Data Centre
3 6 (5.45%) Driving Licence
3 6 (5.45%) Self-Motivation
4 5 (4.55%) Analytical Skills
5 3 (2.73%) Fat Client
5 3 (2.73%) Handset
5 3 (2.73%) Thin Client
6 2 (1.82%) NHS
6 2 (1.82%) PKI
6 2 (1.82%) User Experience
7 1 (0.91%) Client/Server
7 1 (0.91%) Hybrid Cloud
7 1 (0.91%) Marketing Technology
7 1 (0.91%) Smartphone
7 1 (0.91%) Video Conferencing
Operating Systems
1 56 (50.91%) Windows
2 25 (22.73%) Windows Server
3 22 (20.00%) Windows 10
4 19 (17.27%) Windows 7
5 16 (14.55%) Windows Server 2012
6 15 (13.64%) Windows Server 2008
7 14 (12.73%) Linux
8 7 (6.36%) Ubuntu
9 6 (5.45%) Android
10 4 (3.64%) Windows 8
11 3 (2.73%) CentOS
12 1 (0.91%) Apple iOS
12 1 (0.91%) Mac OS X
12 1 (0.91%) Unix
12 1 (0.91%) Windows Server 2003
12 1 (0.91%) Windows Vista
12 1 (0.91%) Windows XP
Processes & Methodologies
1 25 (22.73%) Problem-Solving
2 19 (17.27%) ITIL
3 10 (9.09%) Network Management
3 10 (9.09%) System Testing
4 9 (8.18%) ERP
5 6 (5.45%) Mathematics
5 6 (5.45%) Time Management
6 5 (4.55%) CRM
6 5 (4.55%) ITIL V3
6 5 (4.55%) Project Management
6 5 (4.55%) User Acceptance Testing
7 4 (3.64%) Antivirus Management
7 4 (3.64%) Creative Problem-Solving
7 4 (3.64%) Data Analysis
7 4 (3.64%) Data Governance
7 4 (3.64%) Open Source
7 4 (3.64%) Server Building
7 4 (3.64%) Service Delivery
7 4 (3.64%) Service Management
7 4 (3.64%) Software Testing
Programming Languages
1 8 (7.27%) SQL
2 7 (6.36%) C
3 4 (3.64%) C#
3 4 (3.64%) JavaScript
4 3 (2.73%) T-SQL
Qualifications
1 13 (11.82%) Microsoft Certification
2 6 (5.45%) MCSA
3 4 (3.64%) A+ Certification
3 4 (3.64%) Network+ Certification
4 3 (2.73%) CCNA
4 3 (2.73%) Cisco Certification
4 3 (2.73%) MCDST
4 3 (2.73%) MCP
4 3 (2.73%) MCSE
4 3 (2.73%) VMware Certified Professional (VCP)
5 2 (1.82%) CCENT
5 2 (1.82%) MCITP
5 2 (1.82%) SC Cleared
5 2 (1.82%) Security Cleared
6 1 (0.91%) CCNP
6 1 (0.91%) Computer Science Degree
6 1 (0.91%) Degree
6 1 (0.91%) ITIL Certification
6 1 (0.91%) JNCIS
Quality Assurance & Compliance
1 10 (9.09%) SLA
2 2 (1.82%) QA
3 1 (0.91%) GDPR
System Software
1 40 (36.36%) Active Directory
2 11 (10.00%) VMware Infrastructure
3 10 (9.09%) Hyper-V
4 3 (2.73%) XenApp
5 2 (1.82%) Firmware
5 2 (1.82%) iptables
5 2 (1.82%) Samba
5 2 (1.82%) Terminal Server
5 2 (1.82%) Virtual Servers
5 2 (1.82%) XenDesktop
6 1 (0.91%) Microsoft Virtual Server
6 1 (0.91%) Virtual Desktop
Systems Management
1 4 (3.64%) SCCM
2 3 (2.73%) MaaS360
3 2 (1.82%) NetBackup
4 1 (0.91%) Backup Exec
4 1 (0.91%) Microsoft Intune
4 1 (0.91%) Nagios
4 1 (0.91%) Norton AntiVirus
4 1 (0.91%) RANCID
4 1 (0.91%) Symantec Endpoint Protection
4 1 (0.91%) WSUS
Vendors
1 43 (39.09%) Microsoft
2 20 (18.18%) VMware
3 10 (9.09%) Cisco
4 7 (6.36%) Citrix
5 5 (4.55%) Google
5 5 (4.55%) Sage
5 5 (4.55%) Symantec
6 4 (3.64%) CheckPoint
6 4 (3.64%) HP
6 4 (3.64%) Mitel
7 3 (2.73%) Kaspersky
7 3 (2.73%) Sophos
8 2 (1.82%) Apple
8 2 (1.82%) Oracle
8 2 (1.82%) SAP
8 2 (1.82%) SolarWinds
8 2 (1.82%) Veeam
9 1 (0.91%) Avaya
9 1 (0.91%) CommVault
9 1 (0.91%) Juniper