Period
to 26 April 2018

The median annual salary for an IT Support was £25,000 in advertised job vacancies in Yorkshire during the 6 months to 26 April 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
England > Yorkshire
6 months to
26 Apr 2018
Same period 2017 Same period 2016
Rank 160 159 219
Rank change year-on-year -1 +60 -50
Permanent jobs requiring an IT Support 179 193 158
As % of all permanent IT jobs advertised in Yorkshire 1.75% 1.82% 1.27%
As % of the Job Titles category 1.79% 1.86% 1.30%
Number of salaries quoted 157 193 157
Yorkshire median annual salary £25,000 £24,000 £22,500
Median salary % change year-on-year +4.17% +6.67% -10.00%
10th Percentile £17,900 £17,500 £18,500
90th Percentile £38,750 £34,750 £31,300
England median annual salary £26,500 £26,500 £26,500

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Yorkshire
Permanent vacancies in Yorkshire with a recognized job title 10,007 10,356 12,111
% of permanent IT jobs with a recognized job title 97.58% 97.74% 97.24%
Number of salaries quoted 8,528 8,934 10,087
Yorkshire median annual salary £42,500 £40,000 £40,000
Median salary % change year-on-year +6.25% - +2.56%
10th Percentile £26,250 £25,000 £25,000
90th Percentile £60,000 £60,000 £60,000
England median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +5.56%

IT Support
Job Vacancy Trend in Yorkshire

Job postings that featured IT Support in the job title as a percentage of all IT jobs advertised in Yorkshire.

Job vacancy trend for IT Support in Yorkshire

IT Support
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support in Yorkshire.

Salary trend for IT Support in Yorkshire

IT Support
Salary Histogram in Yorkshire

The salary distribution of IT jobs citing IT Support in Yorkshire over the 6 months to 26 April 2018.

Salary histogram for IT Support in Yorkshire

IT Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the Yorkshire region over the 6 months to 26 April 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -24 103 £25,500 +4.08% 19
North Yorkshire +43 40 £24,500 +11.36% 12
South Yorkshire +11 28 £26,750 +27.38% 15
East Yorkshire -4 5 £22,250 -31.54% 3
IT Support
England

IT Support Skill Set
Top 30 Co-occurring IT Skills in Yorkshire

For the 6 months to 26 April 2018, IT Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Yorkshire region featuring IT Support in the job title.

1 122 (68.16%) Windows
2 92 (51.40%) Active Directory
3 79 (44.13%) Microsoft
4 72 (40.22%) Windows Server
5 54 (30.17%) Windows Server 2012
6 49 (27.37%) Windows 7
7 42 (23.46%) Windows Server 2008
8 41 (22.91%) Microsoft Office
9 34 (18.99%) Office 365
10 33 (18.44%) DNS
10 33 (18.44%) Windows 10
11 32 (17.88%) MS Exchange
12 31 (17.32%) ITIL
12 31 (17.32%) DHCP
13 30 (16.76%) SQL
14 29 (16.20%) VMware
15 26 (14.53%) VPN
16 23 (12.85%) TCP/IP
17 22 (12.29%) SLA
17 22 (12.29%) Problem-Solving
18 19 (10.61%) Exchange Server 2013
18 19 (10.61%) VoIP
18 19 (10.61%) Degree
19 18 (10.06%) Microsoft Certification
20 17 (9.50%) Windows Server 2003
20 17 (9.50%) Linux
20 17 (9.50%) Telecoms
20 17 (9.50%) Firewall
21 16 (8.94%) Finance
21 16 (8.94%) Retail

IT Support Skill Set
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 32 (17.88%) MS Exchange
2 19 (10.61%) Exchange Server 2013
3 13 (7.26%) Exchange Server 2010
4 9 (5.03%) Skype for Business
5 6 (3.35%) SharePoint
6 4 (2.23%) IBM Domino
6 4 (2.23%) IBM Notes
7 3 (1.68%) SharePoint 2013
8 1 (0.56%) IIS
Applications
1 41 (22.91%) Microsoft Office
2 4 (2.23%) Microsoft Excel
2 4 (2.23%) MS Visio
Business Applications
1 7 (3.91%) Dynamics AX
2 1 (0.56%) Dynamics CRM
Cloud Services
1 34 (18.99%) Office 365
2 14 (7.82%) Microsoft Azure
3 5 (2.79%) Azure Active Directory
4 3 (1.68%) Amazon AWS
5 1 (0.56%) Dynamics 365
5 1 (0.56%) G Suite
5 1 (0.56%) OneDrive
Communications & Networking
1 33 (18.44%) DNS
2 31 (17.32%) DHCP
3 26 (14.53%) VPN
4 23 (12.85%) TCP/IP
5 19 (10.61%) VoIP
6 17 (9.50%) Firewall
7 14 (7.82%) LAN
7 14 (7.82%) WAN
8 12 (6.70%) Wireless
9 11 (6.15%) Remote Desktop
10 10 (5.59%) VLAN
11 7 (3.91%) HTTP
11 7 (3.91%) HTTPS
11 7 (3.91%) IPsec
12 6 (3.35%) Skype
13 5 (2.79%) SMS
14 4 (2.23%) Internet
15 3 (1.68%) Network Security
15 3 (1.68%) Wi-Fi
16 2 (1.12%) 4G
Database & Business Intelligence
1 12 (6.70%) SQL Server
2 8 (4.47%) SQL Server Integration Services
2 8 (4.47%) SQL Server Reporting Services
3 7 (3.91%) SQL Server Analysis Services
4 3 (1.68%) Crystal Reports
4 3 (1.68%) SQL Server 2012
5 2 (1.12%) Hadoop
5 2 (1.12%) Ingres
6 1 (0.56%) SQL Server 2008
General
1 17 (9.50%) Telecoms
2 16 (8.94%) Finance
2 16 (8.94%) Retail
3 14 (7.82%) Manufacturing
4 10 (5.59%) Marketing
5 9 (5.03%) Advertising
6 3 (1.68%) Back Office
7 2 (1.12%) Electronics
7 2 (1.12%) Games
8 1 (0.56%) Automotive
Libraries, Frameworks & Software Standards
1 7 (3.91%) .NET
2 6 (3.35%) HTML
3 2 (1.12%) Web Services
Miscellaneous
1 9 (5.03%) Analytical Skills
1 9 (5.03%) Self-Motivation
2 5 (2.79%) User Experience
3 3 (1.68%) Computer Science
3 3 (1.68%) Handset
3 3 (1.68%) Public Cloud
4 2 (1.12%) Driving Licence
4 2 (1.12%) e-Learning
4 2 (1.12%) Fat Client
4 2 (1.12%) FMCG
4 2 (1.12%) Thin Client
5 1 (0.56%) Clustering
5 1 (0.56%) CMDB
5 1 (0.56%) Social Media
Operating Systems
1 122 (68.16%) Windows
2 72 (40.22%) Windows Server
3 54 (30.17%) Windows Server 2012
4 49 (27.37%) Windows 7
5 42 (23.46%) Windows Server 2008
6 33 (18.44%) Windows 10
7 17 (9.50%) Linux
7 17 (9.50%) Windows Server 2003
8 10 (5.59%) Windows 8
9 5 (2.79%) Windows XP
10 4 (2.23%) Apple iOS
10 4 (2.23%) Red Hat Enterprise Linux
10 4 (2.23%) Windows 2000 Server
11 3 (1.68%) Android
11 3 (1.68%) Windows Phone
11 3 (1.68%) Windows Vista
12 2 (1.12%) Unix
13 1 (0.56%) Mac OS X
13 1 (0.56%) Ubuntu
Processes & Methodologies
1 31 (17.32%) ITIL
2 22 (12.29%) Problem-Solving
3 12 (6.70%) Mentoring
4 9 (5.03%) Kalman Filter
4 9 (5.03%) Service Delivery
5 8 (4.47%) ERP
5 8 (4.47%) Web Filtering
6 7 (3.91%) Logistics
6 7 (3.91%) Patch Management
7 6 (3.35%) Malware Detection/Protection
7 6 (3.35%) Software Licensing
7 6 (3.35%) Software Testing
8 5 (2.79%) Change Management
8 5 (2.79%) CRM
8 5 (2.79%) Decision-Making
8 5 (2.79%) Incident Management
9 4 (2.23%) Asset Management
9 4 (2.23%) Information Security
9 4 (2.23%) Project Management
9 4 (2.23%) Time Management
Programming Languages
1 30 (16.76%) SQL
2 10 (5.59%) PowerShell
3 2 (1.12%) C#
4 1 (0.56%) JavaScript
4 1 (0.56%) VBA
Qualifications
1 19 (10.61%) Degree
2 18 (10.06%) Microsoft Certification
3 12 (6.70%) Cisco Certification
3 12 (6.70%) MCSA
4 10 (5.59%) CCNA
5 6 (3.35%) Network+ Certification
6 5 (2.79%) ITIL Certification
6 5 (2.79%) MCSE
7 3 (1.68%) MCP
8 1 (0.56%) A+ Certification
8 1 (0.56%) MCDST
8 1 (0.56%) MCITP
8 1 (0.56%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 22 (12.29%) SLA
2 7 (3.91%) GDPR
3 5 (2.79%) QA
System Software
1 92 (51.40%) Active Directory
2 15 (8.38%) VMware Infrastructure
3 12 (6.70%) Hyper-V
4 2 (1.12%) Docker
4 2 (1.12%) Microsoft Virtual Server
4 2 (1.12%) Virtual Servers
5 1 (0.56%) Virtual Machines
5 1 (0.56%) VMware ESXi
5 1 (0.56%) vSphere
Systems Management
1 12 (6.70%) SCCM
2 9 (5.03%) Backup Exec
3 7 (3.91%) SmoothWall
4 6 (3.35%) Nagios
4 6 (3.35%) Norton AntiVirus
4 6 (3.35%) WSUS
5 5 (2.79%) SCOM
6 4 (2.23%) MaaS360
7 3 (1.68%) Symantec Endpoint Protection
8 2 (1.12%) Opscode Chef
8 2 (1.12%) Puppet
9 1 (0.56%) Single Sign-On
9 1 (0.56%) vCenter Server
9 1 (0.56%) vMotion
Vendors
1 79 (44.13%) Microsoft
2 29 (16.20%) VMware
3 10 (5.59%) Kaspersky
4 9 (5.03%) Symantec
4 9 (5.03%) Veeam
5 6 (3.35%) Apple
5 6 (3.35%) Citrix
5 6 (3.35%) MobileIron
6 4 (2.23%) Altiris
6 4 (2.23%) Capita
6 4 (2.23%) Lotus
6 4 (2.23%) Red Hat
6 4 (2.23%) Remedy
6 4 (2.23%) SAP
6 4 (2.23%) Sophos
6 4 (2.23%) Veritas
7 3 (1.68%) ServiceNow
8 2 (1.12%) Cisco
8 2 (1.12%) HP
8 2 (1.12%) Sage