Period
to 12 December 2017

The median annual salary for an IT Support was £25,000 in advertised job vacancies in Yorkshire during the 6 months to 12 December 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
England > Yorkshire
6 months to
12 Dec 2017
Same period 2016 Same period 2015
Rank 146 139 231
Rank change year-on-year -7 +92 -61
Permanent jobs requiring an IT Support 179 238 139
As % of all permanent IT jobs advertised in Yorkshire 1.83% 2.15% 1.09%
As % of the Job Titles category 1.87% 2.20% 1.12%
Number of salaries quoted 154 223 133
Yorkshire median annual salary £25,000 £23,500 £24,000
Median salary % change year-on-year +6.38% -2.08% +2.13%
10th Percentile £18,500 £19,000 £18,500
90th Percentile £33,750 £32,000 £37,200
England median annual salary £26,500 £27,500 £25,500
% change year-on-year -3.64% +7.84% -5.19%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Yorkshire
Permanent vacancies in Yorkshire with a recognized job title 9560 10828 12463
% of permanent IT jobs with a recognized job title 97.50% 97.87% 97.53%
Number of salaries quoted 8037 9113 10260
Yorkshire median annual salary £42,000 £40,000 £40,000
Median salary % change year-on-year +5.00% - +6.67%
10th Percentile £25,000 £24,079 £25,000
90th Percentile £60,000 £62,500 £60,000
England median annual salary £50,000 £47,500 £47,000
% change year-on-year +5.26% +1.06% +4.44%

IT Support
Job Vacancy Trend in Yorkshire

Job postings that featured IT Support in the job title as a percentage of all IT jobs advertised in Yorkshire.

Job vacancy trend for IT Support in Yorkshire

IT Support
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support in Yorkshire.

Salary trend for IT Support in Yorkshire

IT Support
Salary Histogram in Yorkshire

The salary distribution of IT jobs citing IT Support in Yorkshire over the 6 months to 12 December 2017.

Salary histogram for IT Support in Yorkshire

IT Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the Yorkshire region over the 6 months to 12 December 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +3 134 £26,000 +4.00% 6
North Yorkshire +4 20 £26,000 +16.85% 4
East Yorkshire -3 12 £22,000 -4.35% 1
South Yorkshire -13 9 £21,250 -1.16%
IT Support
England

IT Support Skill Set
Top 30 Co-occurring IT Skills in Yorkshire

For the 6 months to 12 December 2017, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Yorkshire region featuring IT Support in the job title.

1 133 (74.30%) Windows
2 114 (63.69%) Active Directory
3 91 (50.84%) Microsoft
4 76 (42.46%) Windows Server
5 58 (32.40%) Microsoft Office
6 54 (30.17%) Windows Server 2012
7 50 (27.93%) Office 365
8 48 (26.82%) VMware
8 48 (26.82%) Windows Server 2008
9 45 (25.14%) Windows 7
10 43 (24.02%) ITIL
11 38 (21.23%) DNS
12 34 (18.99%) MS Exchange
13 31 (17.32%) DHCP
13 31 (17.32%) VoIP
14 28 (15.64%) VMware Infrastructure
15 25 (13.97%) Firewall
15 25 (13.97%) Windows 10
16 24 (13.41%) SQL
17 23 (12.85%) TCP/IP
18 22 (12.29%) Hyper-V
19 21 (11.73%) Cisco
20 20 (11.17%) Exchange Server 2010
21 18 (10.06%) Microsoft Certification
21 18 (10.06%) SCCM
22 16 (8.94%) Citrix
22 16 (8.94%) WAN
23 15 (8.38%) LAN
23 15 (8.38%) SQL Server
23 15 (8.38%) Finance

IT Support Skill Set
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 34 (18.99%) MS Exchange
2 20 (11.17%) Exchange Server 2010
3 14 (7.82%) SharePoint
4 5 (2.79%) Skype for Business
5 4 (2.23%) Exchange Server 2013
6 3 (1.68%) IBM Domino
6 3 (1.68%) IBM Notes
6 3 (1.68%) SharePoint 2013
7 2 (1.12%) Exchange Server 2003
7 2 (1.12%) SharePoint Server
Applications
1 58 (32.40%) Microsoft Office
2 5 (2.79%) Microsoft Excel
3 3 (1.68%) Microsoft PowerPoint
4 2 (1.12%) MS Visio
Business Applications
1 2 (1.12%) Dynamics CRM
2 1 (0.56%) Sage 200
2 1 (0.56%) SAP ERP
Cloud Services
1 50 (27.93%) Office 365
2 13 (7.26%) Microsoft Azure
3 3 (1.68%) Azure Active Directory
4 1 (0.56%) Amazon AWS
4 1 (0.56%) OneDrive
Communications & Networking
1 38 (21.23%) DNS
2 31 (17.32%) DHCP
2 31 (17.32%) VoIP
3 25 (13.97%) Firewall
4 23 (12.85%) TCP/IP
5 16 (8.94%) WAN
6 15 (8.38%) LAN
7 14 (7.82%) VPN
8 8 (4.47%) MPLS
8 8 (4.47%) SAN
9 7 (3.91%) Internet
9 7 (3.91%) Remote Desktop
10 6 (3.35%) Skype
10 6 (3.35%) SMS
10 6 (3.35%) VLAN
11 5 (2.79%) Asterisk PBX
12 4 (2.23%) Wi-Fi
13 3 (1.68%) Wireless
14 2 (1.12%) 3G
14 2 (1.12%) Broadband
Database & Business Intelligence
1 15 (8.38%) SQL Server
2 2 (1.12%) Crystal Reports
2 2 (1.12%) Relational Database
3 1 (0.56%) MySQL
3 1 (0.56%) Power BI
3 1 (0.56%) SQL Server 2008
3 1 (0.56%) SQL Server 2012
Development Applications
1 1 (0.56%) MSI
General
1 15 (8.38%) Finance
2 13 (7.26%) Telecoms
3 9 (5.03%) Manufacturing
4 7 (3.91%) Retail
5 3 (1.68%) Law
5 3 (1.68%) Marketing
6 2 (1.12%) Back Office
6 2 (1.12%) Legal
7 1 (0.56%) Advertising
7 1 (0.56%) Automotive
7 1 (0.56%) Billing
Libraries, Frameworks & Software Standards
1 8 (4.47%) HTML
2 3 (1.68%) .NET
2 3 (1.68%) X-Windows
3 2 (1.12%) Web Services
4 1 (0.56%) CSS
4 1 (0.56%) jQuery
Miscellaneous
1 12 (6.70%) iPad
2 11 (6.15%) Driving Licence
3 9 (5.03%) Analytical Skills
4 6 (3.35%) Video Conferencing
5 4 (2.23%) Replication
6 3 (1.68%) Handset
6 3 (1.68%) iPhone
7 2 (1.12%) Data Centre
7 2 (1.12%) Fat Client
7 2 (1.12%) Management Information System
7 2 (1.12%) Smartphone
7 2 (1.12%) Thin Client
7 2 (1.12%) User Experience
8 1 (0.56%) Client/Server
8 1 (0.56%) Clustering
8 1 (0.56%) CMDB
8 1 (0.56%) FMCG
8 1 (0.56%) Mobile App
8 1 (0.56%) Mobile Computing
8 1 (0.56%) PlayStation
Operating Systems
1 133 (74.30%) Windows
2 76 (42.46%) Windows Server
3 54 (30.17%) Windows Server 2012
4 48 (26.82%) Windows Server 2008
5 45 (25.14%) Windows 7
6 25 (13.97%) Windows 10
7 15 (8.38%) Windows 8
8 12 (6.70%) Windows Server 2003
8 12 (6.70%) Windows XP
9 6 (3.35%) Android
9 6 (3.35%) Apple iOS
10 4 (2.23%) Mac OS X
11 3 (1.68%) Linux
11 3 (1.68%) Mac OS
11 3 (1.68%) Windows Phone
12 2 (1.12%) Windows 2000 Server
13 1 (0.56%) CentOS
13 1 (0.56%) Red Hat Enterprise Linux
13 1 (0.56%) Unix
13 1 (0.56%) Windows Vista
Processes & Methodologies
1 43 (24.02%) ITIL
2 14 (7.82%) Service Delivery
3 10 (5.59%) Project Management
4 8 (4.47%) Incident Management
4 8 (4.47%) Kalman Filter
5 7 (3.91%) CRM
5 7 (3.91%) ITIL V3
6 6 (3.35%) Asset Management
6 6 (3.35%) Malware Detection/Protection
6 6 (3.35%) Problem Management
6 6 (3.35%) Software Licensing
7 5 (2.79%) ERP
7 5 (2.79%) Service Management
7 5 (2.79%) Statistics
8 4 (2.23%) Agile Software Development
8 4 (2.23%) Line Management
8 4 (2.23%) Mentoring
9 3 (1.68%) Continuous Improvement
9 3 (1.68%) Creative Thinking
9 3 (1.68%) Root Cause Analysis
Programming Languages
1 24 (13.41%) SQL
2 12 (6.70%) PowerShell
3 2 (1.12%) C#
3 2 (1.12%) JavaScript
4 1 (0.56%) C
4 1 (0.56%) PHP
4 1 (0.56%) VB
4 1 (0.56%) VBScript
Qualifications
1 18 (10.06%) Microsoft Certification
2 11 (6.15%) Degree
2 11 (6.15%) MCSA
3 8 (4.47%) CCNA
3 8 (4.47%) Cisco Certification
4 7 (3.91%) MCP
5 6 (3.35%) DBS Check
5 6 (3.35%) ITIL Certification
6 5 (2.79%) MCSE
7 3 (1.68%) NVQ Level 3
8 2 (1.12%) MCDST
8 2 (1.12%) MCITP
9 1 (0.56%) CCNP
9 1 (0.56%) Computer Science Degree
9 1 (0.56%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 9 (5.03%) SLA
System Software
1 114 (63.69%) Active Directory
2 28 (15.64%) VMware Infrastructure
3 22 (12.29%) Hyper-V
4 8 (4.47%) vSphere
5 5 (2.79%) OpenSIPS
6 3 (1.68%) Virtual Desktop
6 3 (1.68%) Virtual Machines
7 2 (1.12%) Terminal Services
7 2 (1.12%) XenDesktop
8 1 (0.56%) Microsoft App-V
8 1 (0.56%) Microsoft Virtual Server
8 1 (0.56%) Virtual Servers
8 1 (0.56%) XenApp
Systems Management
1 18 (10.06%) SCCM
2 10 (5.59%) WSUS
3 9 (5.03%) SCOM
4 7 (3.91%) Symantec Endpoint Protection
5 3 (1.68%) Backup Exec
6 2 (1.12%) AirWatch
6 2 (1.12%) Norton AntiVirus
7 1 (0.56%) DameWare
Vendors
1 91 (50.84%) Microsoft
2 48 (26.82%) VMware
3 21 (11.73%) Cisco
4 16 (8.94%) Citrix
5 13 (7.26%) HP
6 12 (6.70%) Symantec
7 10 (5.59%) Veeam
8 8 (4.47%) Avaya
9 7 (3.91%) Apple
9 7 (3.91%) Sophos
10 5 (2.79%) F5
10 5 (2.79%) Remedy
11 4 (2.23%) Dell
11 4 (2.23%) Kaspersky
11 4 (2.23%) SAP
12 3 (1.68%) Lotus
12 3 (1.68%) Sage
12 3 (1.68%) ServiceNow
12 3 (1.68%) Siemens
12 3 (1.68%) Veritas