Period
to 19 January 2018

The median annual salary for an IT Support was £23,500 in advertised job vacancies in Yorkshire during the 6 months to 19 January 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Support
England > Yorkshire
6 months to
19 Jan 2018
Same period 2017 Same period 2016
Rank 150 150 251
Rank change year-on-year 0 +101 -81
Permanent jobs requiring an IT Support 172 213 109
As % of all permanent IT jobs advertised in Yorkshire 1.78% 1.96% 0.87%
As % of the Job Titles category 1.82% 2.01% 0.89%
Number of salaries quoted 151 202 108
Yorkshire median annual salary £23,500 £23,000 £22,500
Median salary % change year-on-year +2.17% +2.22% -10.00%
10th Percentile £18,250 £19,000 £18,500
90th Percentile £35,750 £31,250 £36,450
England median annual salary £26,500 £27,000 £26,000
% change year-on-year -1.85% +3.85% -3.70%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Yorkshire
Permanent vacancies in Yorkshire with a recognized job title 9,427 10,591 12,279
% of permanent IT jobs with a recognized job title 97.65% 97.70% 97.44%
Number of salaries quoted 7,991 8,964 10,117
Yorkshire median annual salary £42,000 £40,000 £40,000
Median salary % change year-on-year +5.00% - +6.67%
10th Percentile £25,750 £24,250 £25,000
90th Percentile £60,000 £60,000 £60,000
England median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +5.56%

IT Support
Job Vacancy Trend in Yorkshire

Job postings that featured IT Support in the job title as a percentage of all IT jobs advertised in Yorkshire.

Job vacancy trend for IT Support in Yorkshire

IT Support
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support in Yorkshire.

Salary trend for IT Support in Yorkshire

IT Support
Salary Histogram in Yorkshire

The salary distribution of IT jobs citing IT Support in Yorkshire over the 6 months to 19 January 2018.

Salary histogram for IT Support in Yorkshire

IT Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Support within the Yorkshire region over the 6 months to 19 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +1 119 £24,000 -4.00% 35
North Yorkshire +21 29 £24,500 +6.52% 12
East Yorkshire -6 12 £22,000 -6.38% 4
South Yorkshire -8 8 £21,125 +0.60% 11
IT Support
England

IT Support Skill Set
Top 30 Co-occurring IT Skills in Yorkshire

For the 6 months to 19 January 2018, IT Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Yorkshire region featuring IT Support in the job title.

1 128 (74.42%) Windows
2 93 (54.07%) Active Directory
3 82 (47.67%) Microsoft
4 63 (36.63%) Windows Server
5 53 (30.81%) Windows Server 2012
6 51 (29.65%) Windows 7
7 48 (27.91%) Microsoft Office
8 43 (25.00%) ITIL
9 41 (23.84%) Windows Server 2008
10 40 (23.26%) Office 365
11 33 (19.19%) VMware
12 31 (18.02%) DNS
13 26 (15.12%) MS Exchange
14 25 (14.53%) DHCP
15 23 (13.37%) VoIP
16 22 (12.79%) SCCM
17 20 (11.63%) Windows 10
18 19 (11.05%) TCP/IP
19 18 (10.47%) SLA
19 18 (10.47%) SQL
19 18 (10.47%) Exchange Server 2010
20 16 (9.30%) Microsoft Certification
20 16 (9.30%) Windows Server 2003
21 15 (8.72%) Firewall
21 15 (8.72%) Citrix
21 15 (8.72%) VMware Infrastructure
22 13 (7.56%) Microsoft Azure
22 13 (7.56%) Cisco
22 13 (7.56%) Service Delivery
23 12 (6.98%) Finance

IT Support Skill Set
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 26 (15.12%) MS Exchange
2 18 (10.47%) Exchange Server 2010
3 10 (5.81%) SharePoint
4 5 (2.91%) Skype for Business
5 4 (2.33%) Exchange Server 2013
6 3 (1.74%) SharePoint 2013
7 2 (1.16%) SharePoint Server
8 1 (0.58%) IBM Domino
8 1 (0.58%) IBM Notes
Applications
1 48 (27.91%) Microsoft Office
2 5 (2.91%) Microsoft Excel
3 3 (1.74%) Microsoft PowerPoint
4 2 (1.16%) MS Visio
Business Applications
1 2 (1.16%) Dynamics AX
2 1 (0.58%) Dynamics CRM
2 1 (0.58%) Sage 200
2 1 (0.58%) SAP ERP
Cloud Services
1 40 (23.26%) Office 365
2 13 (7.56%) Microsoft Azure
3 3 (1.74%) Amazon AWS
3 3 (1.74%) Azure Active Directory
4 1 (0.58%) Dynamics 365
4 1 (0.58%) OneDrive
Communications & Networking
1 31 (18.02%) DNS
2 25 (14.53%) DHCP
3 23 (13.37%) VoIP
4 19 (11.05%) TCP/IP
5 15 (8.72%) Firewall
6 10 (5.81%) WAN
7 8 (4.65%) LAN
7 8 (4.65%) SMS
7 8 (4.65%) VPN
8 7 (4.07%) MPLS
8 7 (4.07%) SAN
9 6 (3.49%) Remote Desktop
10 5 (2.91%) Internet
10 5 (2.91%) Skype
11 4 (2.33%) Asterisk PBX
12 3 (1.74%) Wi-Fi
12 3 (1.74%) Wireless
13 2 (1.16%) Broadband
13 2 (1.16%) VLAN
14 1 (0.58%) ADSL
Database & Business Intelligence
1 11 (6.40%) SQL Server
2 2 (1.16%) Crystal Reports
2 2 (1.16%) SQL Server Analysis Services
2 2 (1.16%) SQL Server Integration Services
2 2 (1.16%) SQL Server Reporting Services
3 1 (0.58%) Ingres
3 1 (0.58%) MySQL
3 1 (0.58%) Power BI
3 1 (0.58%) SQL Server 2008
3 1 (0.58%) SQL Server 2012
Development Applications
1 1 (0.58%) MSI
General
1 12 (6.98%) Finance
2 10 (5.81%) Telecoms
3 9 (5.23%) Retail
4 7 (4.07%) Manufacturing
5 3 (1.74%) Advertising
5 3 (1.74%) Back Office
5 3 (1.74%) Marketing
6 2 (1.16%) Legal
7 1 (0.58%) Automotive
7 1 (0.58%) Billing
7 1 (0.58%) Law
Libraries, Frameworks & Software Standards
1 8 (4.65%) HTML
2 2 (1.16%) .NET
2 2 (1.16%) Web Services
3 1 (0.58%) CSS
3 1 (0.58%) jQuery
3 1 (0.58%) X-Windows
Miscellaneous
1 9 (5.23%) Driving Licence
2 8 (4.65%) Analytical Skills
3 6 (3.49%) iPad
3 6 (3.49%) Video Conferencing
4 4 (2.33%) Handset
5 2 (1.16%) Data Centre
5 2 (1.16%) Fat Client
5 2 (1.16%) FMCG
5 2 (1.16%) iPhone
5 2 (1.16%) Management Information System
5 2 (1.16%) Replication
5 2 (1.16%) Thin Client
5 2 (1.16%) User Experience
6 1 (0.58%) Client/Server
6 1 (0.58%) Clustering
6 1 (0.58%) CMDB
6 1 (0.58%) Computer Science
6 1 (0.58%) Mobile App
6 1 (0.58%) Mobile Computing
6 1 (0.58%) Smartphone
Operating Systems
1 128 (74.42%) Windows
2 63 (36.63%) Windows Server
3 53 (30.81%) Windows Server 2012
4 51 (29.65%) Windows 7
5 41 (23.84%) Windows Server 2008
6 20 (11.63%) Windows 10
7 16 (9.30%) Windows Server 2003
8 9 (5.23%) Windows 8
9 8 (4.65%) Windows XP
10 7 (4.07%) Apple iOS
11 6 (3.49%) Android
11 6 (3.49%) Linux
12 4 (2.33%) Windows Phone
13 2 (1.16%) Mac OS X
13 2 (1.16%) Red Hat Enterprise Linux
13 2 (1.16%) Windows 2000 Server
13 2 (1.16%) Windows Vista
14 1 (0.58%) CentOS
14 1 (0.58%) Mac OS
14 1 (0.58%) Unix
Processes & Methodologies
1 43 (25.00%) ITIL
2 13 (7.56%) Service Delivery
3 9 (5.23%) Incident Management
4 7 (4.07%) CRM
4 7 (4.07%) Malware Detection/Protection
4 7 (4.07%) Project Management
4 7 (4.07%) Software Licensing
5 6 (3.49%) Asset Management
5 6 (3.49%) ITIL V3
6 5 (2.91%) Continuous Improvement
6 5 (2.91%) ERP
7 4 (2.33%) Agile Software Development
7 4 (2.33%) Kalman Filter
7 4 (2.33%) Line Management
7 4 (2.33%) Mentoring
7 4 (2.33%) Problem Management
7 4 (2.33%) Service Management
7 4 (2.33%) Statistics
8 3 (1.74%) Creative Thinking
8 3 (1.74%) Migration
Programming Languages
1 18 (10.47%) SQL
2 11 (6.40%) PowerShell
3 1 (0.58%) C
3 1 (0.58%) C#
3 1 (0.58%) JavaScript
3 1 (0.58%) PHP
3 1 (0.58%) VB
3 1 (0.58%) VBScript
Qualifications
1 16 (9.30%) Microsoft Certification
2 12 (6.98%) Degree
3 11 (6.40%) MCSA
4 9 (5.23%) ITIL Certification
5 6 (3.49%) MCP
6 5 (2.91%) CCNA
6 5 (2.91%) Cisco Certification
7 4 (2.33%) MCSE
8 3 (1.74%) NVQ Level 3
9 2 (1.16%) DBS Check
10 1 (0.58%) CCNP
10 1 (0.58%) Computer Science Degree
10 1 (0.58%) MCDST
10 1 (0.58%) MCITP
10 1 (0.58%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 18 (10.47%) SLA
System Software
1 93 (54.07%) Active Directory
2 15 (8.72%) VMware Infrastructure
3 9 (5.23%) Hyper-V
4 4 (2.33%) OpenSIPS
5 3 (1.74%) Virtual Machines
6 2 (1.16%) vSphere
6 2 (1.16%) XenDesktop
7 1 (0.58%) Microsoft App-V
7 1 (0.58%) Microsoft Virtual Server
7 1 (0.58%) Terminal Services
7 1 (0.58%) Virtual Desktop
7 1 (0.58%) Virtual Servers
7 1 (0.58%) XenApp
Systems Management
1 22 (12.79%) SCCM
2 11 (6.40%) SCOM
3 6 (3.49%) Symantec Endpoint Protection
4 3 (1.74%) WSUS
5 2 (1.16%) AirWatch
6 1 (0.58%) Norton AntiVirus
Vendors
1 82 (47.67%) Microsoft
2 33 (19.19%) VMware
3 15 (8.72%) Citrix
4 13 (7.56%) Cisco
5 11 (6.40%) HP
6 8 (4.65%) Apple
6 8 (4.65%) Symantec
7 7 (4.07%) Veeam
8 6 (3.49%) Sophos
9 5 (2.91%) Avaya
9 5 (2.91%) SAP
10 4 (2.33%) Dell
10 4 (2.33%) F5
10 4 (2.33%) Kaspersky
10 4 (2.33%) Remedy
10 4 (2.33%) ServiceNow
11 3 (1.74%) Sage
11 3 (1.74%) Siemens
12 2 (1.16%) Red Hat
13 1 (0.58%) Autodesk