Service Analyst Jobs in Yorkshire

The median annual salary for a Service Analyst was £22,625 in advertised job vacancies in Yorkshire during the 3 months to 24 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Analyst England / Yorkshire
Location	3 months to 24 Jun 2017	Same period 2016	Same period 2015
Rank	168	127	146
Rank change year-on-year	-41	+19
Permanent jobs requiring a Service Analyst	66	116	126
As % of all permanent IT jobs advertised in Yorkshire	1.23%	2.04%	1.85%
As % of the Job Titles category	1.26%	2.09%	1.88%
Number of salaries quoted	46	99	111
Median salary	£22,625	£21,750	£22,500
Median salary % change year-on-year	+4.02%	-3.33%
90% offered a salary of more than	£18,500	£17,000	£18,000
10% offered a salary of more than	£41,250	£35,000	£37,500
UK excluding London median salary	£23,500	£24,500	£24,500
% change year-on-year	-4.08%	-

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Yorkshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles Yorkshire
Permanent job vacancies with a job title containing a recognized job role	5225	5547	6700
As % of all permanent IT job vacancies advertised in Yorkshire	97.66%	97.71%	98.36%
Number of salaries quoted	4387	4690	5516
Median salary	£40,000	£39,500	£40,000
Median salary % change year-on-year	+1.26%	-1.25%
90% offered a salary of more than	£25,500	£25,000	£25,000
10% offered a salary of more than	£60,000	£55,000	£55,000
UK excluding London median salary	£42,500	£41,500	£40,000
% change year-on-year	+2.40%	+3.75%

Service Analyst
Job Vacancy Trend in Yorkshire

The job posting trend of jobs advertised in Yorkshire that featured Service Analyst in the job title.

Job vacancy trend for Service Analyst in Yorkshire

Service Analyst
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst in Yorkshire.

Salary trend for Service Analyst in Yorkshire

Service Analyst
Salary Histogram in Yorkshire

The salary distribution of IT jobs citing Service Analyst in Yorkshire over the 3 months to 24 June 2017.

Salary histogram for Service Analyst in Yorkshire

Service Analyst
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the Yorkshire region over the 3 months to 24 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location	Rank Change on Same Period Last Year	Matching Permanent IT Job Ads	Median Salary Last 3 Months	Median Salary % Change on Same Period Last Year	Live Job Vacancies
West Yorkshire	-18	50	£23,750	+3.26%	12
North Yorkshire	-3	11	£18,000	+5.88%	4
South Yorkshire	-16	2	£29,750	+56.57%	2
East Yorkshire	-17	2	£22,750	+16.66%	1
Service Analyst England

Service Analyst Skill Set
Top 30 Co-occurring IT Skills in Yorkshire

For the 6 months to 24 June 2017, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Yorkshire region featuring Service Analyst in the job title.

1	80 (49.38%)	Windows
2	74 (45.68%)	Microsoft
3	63 (38.89%)	ITIL
4	53 (32.72%)	Active Directory
5	51 (31.48%)	Microsoft Office
6	48 (29.63%)	Finance
7	32 (19.75%)	SLA
8	31 (19.14%)	Windows 7
9	29 (17.90%)	DNS
10	28 (17.28%)	Service Management
10	28 (17.28%)	DHCP
11	27 (16.67%)	Windows Server
12	26 (16.05%)	Change Management
12	26 (16.05%)	TCP/IP
13	24 (14.81%)	MS Exchange

14	22 (13.58%)	Agile Software Development
15	18 (11.11%)	Process Improvement
16	17 (10.49%)	Analytical Skills
16	17 (10.49%)	Incident Management
17	16 (9.88%)	Citrix
18	15 (9.26%)	Configuration Management
19	14 (8.64%)	Scrum
20	12 (7.41%)	Business Process Improvement
20	12 (7.41%)	Retail
20	12 (7.41%)	PRINCE2
21	11 (6.79%)	Time Management
22	10 (6.17%)	SQL
23	9 (5.56%)	Business Analysis
23	9 (5.56%)	Office 365
24	8 (4.94%)	Mentoring

Service Analyst Skill Set
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
Applications
Cloud Services
Communications & Networking
Database & Business Intelligence
Development Applications
General
Libraries, Frameworks & Software Standards
Miscellaneous
Operating Systems
Processes & Methodologies
Programming Languages
Qualifications
Quality Assurance & Compliance
System Software
Systems Management
Vendors

Application Platforms
1	24 (14.81%)	MS Exchange
2	7 (4.32%)	Exchange Server 2007
3	3 (1.85%)	Apache
3	3 (1.85%)	Blackberry Enterprise Server
4	2 (1.23%)	Exchange Server 2010
5	1 (0.62%)	CMS
5	1 (0.62%)	Confluence
5	1 (0.62%)	Exchange Server 2003
5	1 (0.62%)	Exchange Server 2013

Applications
1	51 (31.48%)	Microsoft Office
2	3 (1.85%)	Microsoft Excel
3	1 (0.62%)	Microsoft Project

Cloud Services
1	9 (5.56%)	Office 365

Communications & Networking
1	29 (17.90%)	DNS
2	28 (17.28%)	DHCP
3	26 (16.05%)	TCP/IP
4	7 (4.32%)	VoIP
4	7 (4.32%)	VPN
5	6 (3.70%)	Broadband
6	5 (3.09%)	Firewall
7	3 (1.85%)	FTP
7	3 (1.85%)	Internet
7	3 (1.85%)	Remote Desktop
7	3 (1.85%)	WAN
8	2 (1.23%)	Wi-Fi
9	1 (0.62%)	IP Telephony
9	1 (0.62%)	LAN
9	1 (0.62%)	LDAP
9	1 (0.62%)	VLAN

Database & Business Intelligence
1	6 (3.70%)	Data Warehouse
2	4 (2.47%)	SQL Server
3	2 (1.23%)	MS Access

Development Applications
1	6 (3.70%)	Selenium
1	6 (3.70%)	SoapUI
2	2 (1.23%)	JIRA

General
1	48 (29.63%)	Finance
2	12 (7.41%)	Retail
3	4 (2.47%)	Marketing
4	3 (1.85%)	Legal
5	2 (1.23%)	Banking
5	2 (1.23%)	Electronics
5	2 (1.23%)	Law
5	2 (1.23%)	Local Government
6	1 (0.62%)	Back Office
6	1 (0.62%)	Games
6	1 (0.62%)	Telecoms

Libraries, Frameworks & Software Standards
1	1 (0.62%)	.NET
1	1 (0.62%)	COM

Miscellaneous
1	17 (10.49%)	Analytical Skills
2	5 (3.09%)	User Experience
3	3 (1.85%)	Blackberry
3	3 (1.85%)	Fintech
3	3 (1.85%)	RSA SecurID
4	2 (1.23%)	Driving Licence
5	1 (0.62%)	CMDB
5	1 (0.62%)	Handset
5	1 (0.62%)	iPad
5	1 (0.62%)	iPhone
5	1 (0.62%)	Management Information System
5	1 (0.62%)	PMI
5	1 (0.62%)	Video Conferencing

Operating Systems
1	80 (49.38%)	Windows
2	31 (19.14%)	Windows 7
3	27 (16.67%)	Windows Server
4	6 (3.70%)	Windows 10
5	5 (3.09%)	Windows 8
5	5 (3.09%)	Windows Server 2008
6	4 (2.47%)	Unix
6	4 (2.47%)	Windows Server 2012
7	3 (1.85%)	Mac OS X
7	3 (1.85%)	Windows Server 2003
8	2 (1.23%)	Windows XP
9	1 (0.62%)	Android
9	1 (0.62%)	Apple iOS
9	1 (0.62%)	Windows 2000
9	1 (0.62%)	Windows Phone
9	1 (0.62%)	Windows Vista

Processes & Methodologies
1	63 (38.89%)	ITIL
2	28 (17.28%)	Service Management
3	26 (16.05%)	Change Management
4	22 (13.58%)	Agile Software Development
5	18 (11.11%)	Process Improvement
6	17 (10.49%)	Incident Management
7	15 (9.26%)	Configuration Management
8	14 (8.64%)	Scrum
9	12 (7.41%)	Business Process Improvement
9	12 (7.41%)	PRINCE2
10	11 (6.79%)	Time Management
11	9 (5.56%)	Business Analysis
12	8 (4.94%)	Mentoring
13	7 (4.32%)	Coaching
13	7 (4.32%)	People Management
13	7 (4.32%)	Service Delivery
14	6 (3.70%)	Continuous Improvement
14	6 (3.70%)	Data Analysis
14	6 (3.70%)	Test Automation
15	4 (2.47%)	Waterfall

Programming Languages
1	10 (6.17%)	SQL
2	4 (2.47%)	T-SQL
3	2 (1.23%)	VBA
4	1 (0.62%)	C

Qualifications
1	7 (4.32%)	Microsoft Certification
2	6 (3.70%)	ISEB
2	6 (3.70%)	ISTQB
3	3 (1.85%)	Degree
3	3 (1.85%)	ITIL Certification
3	3 (1.85%)	MCSA
4	2 (1.23%)	Cisco Certification
4	2 (1.23%)	ITIL Foundation Certificate
4	2 (1.23%)	MCDST
4	2 (1.23%)	MCITP
5	1 (0.62%)	CCNA
5	1 (0.62%)	MCSE
5	1 (0.62%)	MCTS
5	1 (0.62%)	PMI Certification

Quality Assurance & Compliance
1	32 (19.75%)	SLA
2	1 (0.62%)	PMO
2	1 (0.62%)	QA

System Software
1	53 (32.72%)	Active Directory
2	3 (1.85%)	Hyper-V
2	3 (1.85%)	VMware Infrastructure
3	1 (0.62%)	Microsoft Virtual Server
3	1 (0.62%)	Virtual Servers

Systems Management
1	4 (2.47%)	SCCM
2	3 (1.85%)	Microsoft Data Protection Manager
2	3 (1.85%)	Norton AntiVirus
3	2 (1.23%)	DameWare
3	2 (1.23%)	ServiceCenter
4	1 (0.62%)	AirWatch
4	1 (0.62%)	WSUS

Vendors
1	74 (45.68%)	Microsoft
2	16 (9.88%)	Citrix
3	8 (4.94%)	Bomgar
4	7 (4.32%)	Cisco
4	7 (4.32%)	HP
5	4 (2.47%)	VMware
6	3 (1.85%)	Apple
6	3 (1.85%)	Avaya
6	3 (1.85%)	CheckPoint
6	3 (1.85%)	CommVault
6	3 (1.85%)	SAP
6	3 (1.85%)	Symantec
7	2 (1.23%)	Dell
7	2 (1.23%)	Remedy
7	2 (1.23%)	Xerox
8	1 (0.62%)	ServiceNow