Period
to 21 November 2017

The median annual salary for a Service Analyst was £30,500 in advertised job vacancies in Yorkshire during the 6 months to 21 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Analyst
England > Yorkshire
6 months to
21 Nov 2017
Same period 2016 Same period 2015
Rank 165 145 192
Rank change year-on-year -20 +47 -45
Permanent jobs requiring a Service Analyst 161 215 190
As % of all permanent IT jobs advertised in Yorkshire 1.63% 1.93% 1.44%
As % of the Job Titles category 1.67% 1.98% 1.48%
Number of salaries quoted 119 180 162
Yorkshire median annual salary £30,500 £22,000 £22,000
Median salary % change year-on-year +38.64% - -
10th Percentile £18,100 £16,950 £18,000
90th Percentile £43,750 £31,050 £38,750
England median annual salary £26,560 £28,000 £27,250
% change year-on-year -5.14% +2.75% +1.32%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Yorkshire
Permanent vacancies in Yorkshire with a recognized job title 9637 10884 12858
% of permanent IT jobs with a recognized job title 97.46% 97.91% 97.77%
Number of salaries quoted 8094 9202 10544
Yorkshire median annual salary £41,500 £40,000 £40,000
Median salary % change year-on-year +3.75% - +6.67%
10th Percentile £25,000 £24,500 £25,000
90th Percentile £60,000 £62,500 £60,000
England median annual salary £50,000 £47,500 £46,000
% change year-on-year +5.26% +3.26% +2.22%

Service Analyst
Job Vacancy Trend in Yorkshire

Job postings that featured Service Analyst in the job title as a percentage of all IT jobs advertised in Yorkshire.

Job vacancy trend for Service Analyst in Yorkshire

Service Analyst
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Analyst in Yorkshire.

Salary trend for Service Analyst in Yorkshire

Service Analyst
Salary Histogram in Yorkshire

The salary distribution of IT jobs citing Service Analyst in Yorkshire over the 6 months to 21 November 2017.

Salary histogram for Service Analyst in Yorkshire

Service Analyst
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the Yorkshire region over the 6 months to 21 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +10 128 £31,000 +34.78% 6
North Yorkshire -31 13 £19,000 - 1
South Yorkshire +8 10 £27,250 +29.76%
East Yorkshire +7 9 £19,500 -22.77% 1
Service Analyst
England

Service Analyst Skill Set
Top 30 Co-occurring IT Skills in Yorkshire

For the 6 months to 21 November 2017, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Yorkshire region featuring Service Analyst in the job title.

1 71 (44.10%) ITIL
2 63 (39.13%) Windows
3 56 (34.78%) Microsoft
4 52 (32.30%) Active Directory
4 52 (32.30%) Finance
5 42 (26.09%) Service Management
6 40 (24.84%) Microsoft Office
7 35 (21.74%) Change Management
8 27 (16.77%) TCP/IP
9 26 (16.15%) Windows 7
10 25 (15.53%) Agile Software Development
11 21 (13.04%) DNS
11 21 (13.04%) DHCP
12 16 (9.94%) Service Delivery
12 16 (9.94%) Citrix
12 16 (9.94%) Office 365
13 15 (9.32%) Retail
14 14 (8.70%) MS Exchange
15 13 (8.07%) Time Management
15 13 (8.07%) Analytical Skills
15 13 (8.07%) Stakeholder Management
16 12 (7.45%) ITIL Foundation Certificate
17 11 (6.83%) Process Improvement
17 11 (6.83%) ITSM
18 10 (6.21%) SLA
19 9 (5.59%) Degree
19 9 (5.59%) SDLC
19 9 (5.59%) WAN
19 9 (5.59%) VPN
19 9 (5.59%) LAN

Service Analyst Skill Set
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (8.70%) MS Exchange
2 5 (3.11%) Exchange Server 2010
3 3 (1.86%) CMS
4 2 (1.24%) Blackberry Enterprise Server
4 2 (1.24%) SAS
4 2 (1.24%) Skype for Business
5 1 (0.62%) Confluence
5 1 (0.62%) Exchange Server 2003
5 1 (0.62%) Exchange Server 2013
5 1 (0.62%) IBM Notes
Applications
1 40 (24.84%) Microsoft Office
2 2 (1.24%) Microsoft Excel
3 1 (0.62%) Microsoft PowerPoint
3 1 (0.62%) SPSS
Business Applications
1 2 (1.24%) assyst
1 2 (1.24%) Remedy ITSM
1 2 (1.24%) VisionPLUS
Cloud Services
1 16 (9.94%) Office 365
2 7 (4.35%) Microsoft Azure
3 2 (1.24%) Amazon AWS
4 1 (0.62%) Cloud Computing
Communications & Networking
1 27 (16.77%) TCP/IP
2 21 (13.04%) DHCP
2 21 (13.04%) DNS
3 9 (5.59%) LAN
3 9 (5.59%) VPN
3 9 (5.59%) WAN
4 5 (3.11%) Firewall
5 2 (1.24%) Broadband
5 2 (1.24%) Skype
5 2 (1.24%) VoIP
6 1 (0.62%) Internet
6 1 (0.62%) Intranet
6 1 (0.62%) Remote Desktop
6 1 (0.62%) VLAN
Database & Business Intelligence
1 6 (3.73%) SQL Server
2 2 (1.24%) BusinessObjects
2 2 (1.24%) BusinessObjects Web Intelligence
2 2 (1.24%) Oracle Discoverer
3 1 (0.62%) Data Warehouse
3 1 (0.62%) Lumira
3 1 (0.62%) Relational Database
3 1 (0.62%) SQL Server Integration Services
3 1 (0.62%) Star Schema
Development Applications
1 4 (2.48%) SoapUI
2 3 (1.86%) Selenium
3 1 (0.62%) JIRA
3 1 (0.62%) Toad
General
1 52 (32.30%) Finance
2 15 (9.32%) Retail
3 8 (4.97%) Marketing
4 7 (4.35%) Banking
5 2 (1.24%) Financial Institution
6 1 (0.62%) Back Office
6 1 (0.62%) Law
6 1 (0.62%) Legal
Libraries, Frameworks & Software Standards
1 2 (1.24%) .NET
1 2 (1.24%) Web Services
2 1 (0.62%) REST
2 1 (0.62%) SOAP
Miscellaneous
1 13 (8.07%) Analytical Skills
2 4 (2.48%) CMDB
2 4 (2.48%) Driving Licence
2 4 (2.48%) Management Information System
3 3 (1.86%) Video Conferencing
3 3 (1.86%) Video\Live Streaming
4 2 (1.24%) Fintech
4 2 (1.24%) NHS
5 1 (0.62%) Credit Risk
Operating Systems
1 63 (39.13%) Windows
2 26 (16.15%) Windows 7
3 7 (4.35%) Windows Server
4 6 (3.73%) Mac OS X
4 6 (3.73%) Windows 8
5 5 (3.11%) Windows 10
6 4 (2.48%) Windows Server 2008
6 4 (2.48%) Windows Server 2012
7 3 (1.86%) Windows XP
8 2 (1.24%) Windows Server 2003
9 1 (0.62%) Windows 2000
9 1 (0.62%) Windows Vista
Processes & Methodologies
1 71 (44.10%) ITIL
2 42 (26.09%) Service Management
3 35 (21.74%) Change Management
4 25 (15.53%) Agile Software Development
5 16 (9.94%) Service Delivery
6 13 (8.07%) Stakeholder Management
6 13 (8.07%) Time Management
7 11 (6.83%) ITSM
7 11 (6.83%) Process Improvement
8 9 (5.59%) Incident Management
8 9 (5.59%) SDLC
9 8 (4.97%) Business Analysis
9 8 (4.97%) Configuration Management
9 8 (4.97%) Continuous Improvement
9 8 (4.97%) CRM
9 8 (4.97%) Service Design
9 8 (4.97%) Software Delivery
9 8 (4.97%) Supplier Management
9 8 (4.97%) Test Automation
10 7 (4.35%) Problem Management
Programming Languages
1 6 (3.73%) SQL
2 3 (1.86%) T-SQL
3 2 (1.24%) MATLAB
3 2 (1.24%) R
4 1 (0.62%) C
4 1 (0.62%) C#
4 1 (0.62%) Java
Qualifications
1 12 (7.45%) ITIL Foundation Certificate
2 9 (5.59%) Degree
3 8 (4.97%) ITIL Certification
4 7 (4.35%) Microsoft Certification
5 6 (3.73%) ISEB
6 5 (3.11%) MCSA
7 3 (1.86%) ISTQB
7 3 (1.86%) MCSE
7 3 (1.86%) NVQ Level 3
8 2 (1.24%) MCP
9 1 (0.62%) Cisco Certification
9 1 (0.62%) MCITP
9 1 (0.62%) MCTS
Quality Assurance & Compliance
1 10 (6.21%) SLA
2 1 (0.62%) ISO/IEC 20000
System Software
1 52 (32.30%) Active Directory
2 4 (2.48%) VMware Infrastructure
3 2 (1.24%) Hyper-V
3 2 (1.24%) XenApp
4 1 (0.62%) Microsoft Virtual Server
4 1 (0.62%) Virtual Servers
Systems Management
1 7 (4.35%) SCCM
2 2 (1.24%) Cisco CUCM
2 2 (1.24%) Cisco UCCE
3 1 (0.62%) DameWare
3 1 (0.62%) ServiceCenter
Vendors
1 56 (34.78%) Microsoft
2 16 (9.94%) Citrix
3 6 (3.73%) SAP
3 6 (3.73%) ServiceNow
4 4 (2.48%) Cisco
4 4 (2.48%) VMware
5 3 (1.86%) Siemens
6 2 (1.24%) Alteryx
6 2 (1.24%) BMC
6 2 (1.24%) MobileIron
6 2 (1.24%) Oracle
6 2 (1.24%) Remedy
6 2 (1.24%) Tableau
7 1 (0.62%) Avaya
7 1 (0.62%) Bomgar
7 1 (0.62%) HP
7 1 (0.62%) Lotus
7 1 (0.62%) Salesforce.com
7 1 (0.62%) webMethods