Period
to 9 December 2021

The median annual salary for a Service Analyst was £23,000 in advertised job vacancies in Yorkshire during the 6 months to 9 December 2021.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Service Analyst
England > Yorkshire
6 months to
9 Dec 2021
Same period 2020 Same period 2019
Rank 212 131 159
Rank change year-on-year -81 +28 +8
Permanent jobs requiring a Service Analyst 46 50 105
As % of all permanent jobs advertised in Yorkshire 0.68% 1.49% 1.61%
As % of the Job Titles category 0.73% 1.53% 1.66%
Number of salaries quoted 43 35 100
10th Percentile £18,600 £18,750 £19,000
25th Percentile £21,500 £19,750 £20,750
Median annual salary (50th Percentile) £23,000 £25,000 £23,000
Median % change year-on-year -8.00% +8.70% +17.95%
75th Percentile £27,500 £31,625 £25,750
90th Percentile £48,500 £35,000 £36,000
England median annual salary £27,500 £27,881 £27,000
% change year-on-year -1.36% +3.26% +3.85%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Yorkshire
Permanent vacancies in Yorkshire with a recognized job title 6,331 3,270 6,327
% of permanent IT jobs with a recognized job title 93.10% 97.18% 97.07%
Number of salaries quoted 4,874 2,826 5,243
10th Percentile £30,000 £29,038 £25,000
25th Percentile £37,500 £36,250 £32,500
Median annual salary (50th Percentile) £50,000 £45,375 £45,000
Median % change year-on-year +10.19% +0.83% +5.88%
75th Percentile £65,000 £57,500 £56,000
90th Percentile £77,500 £65,000 £65,000
England median annual salary £57,500 £55,000 £52,500
% change year-on-year +4.55% +4.76% +5.00%

Service Analyst
Job Vacancy Trend in Yorkshire

Job postings that featured Service Analyst in the job title as a proportion of all IT jobs advertised in Yorkshire.

Job vacancy trend for Service Analyst in Yorkshire

Service Analyst
Salary Trend in Yorkshire

3-month moving average salary quoted in jobs citing Service Analyst in Yorkshire.

Salary trend for Service Analyst in Yorkshire

Service Analyst
Salary Histogram in Yorkshire

Salary distribution for jobs citing Service Analyst in Yorkshire over the 6 months to 9 December 2021.

Salary histogram for Service Analyst in Yorkshire

Service Analyst
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Analyst within the Yorkshire region over the 6 months to 9 December 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -78 20 £25,000 - 13
North Yorkshire -15 13 £20,750 -20.19% 2
East Yorkshire -8 7 £23,000 +15.00%
South Yorkshire -35 6 £36,500 +73.81% 1
Service Analyst
England

Service Analyst Skill Set
Top 30 Co-occurring IT Skills in Yorkshire

For the 6 months to 9 December 2021, Service Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Yorkshire region featuring Service Analyst in the job title.

1 28 (60.87%) Windows
2 24 (52.17%) Microsoft
3 18 (39.13%) Active Directory
3 18 (39.13%) Microsoft Office
4 17 (36.96%) SLA
5 16 (34.78%) ITIL
6 14 (30.43%) Windows 10
7 12 (26.09%) Microsoft 365
8 10 (21.74%) Social Skills
9 8 (17.39%) Service Management
9 8 (17.39%) Finance
10 7 (15.22%) ITSM
10 7 (15.22%) Windows Server
11 6 (13.04%) ITIL Certification
12 5 (10.87%) Internet
12 5 (10.87%) VoIP
12 5 (10.87%) Telecoms
12 5 (10.87%) Service Delivery
12 5 (10.87%) Agile Software Development
12 5 (10.87%) JIRA
12 5 (10.87%) Problem-Solving
13 4 (8.70%) Windows 8
13 4 (8.70%) Azure
13 4 (8.70%) Line Management
13 4 (8.70%) Waterfall
13 4 (8.70%) CRM
14 3 (6.52%) SharePoint
14 3 (6.52%) VPN
14 3 (6.52%) Remedy
14 3 (6.52%) Android

Service Analyst Skill Set
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (6.52%) SharePoint
2 2 (4.35%) Exchange Server 2010
2 2 (4.35%) MS Exchange
Applications
1 18 (39.13%) Microsoft Office
Business Applications
1 2 (4.35%) NetSuite
1 2 (4.35%) Remedy ITSM
2 1 (2.17%) SAP S/4HANA
Cloud Services
1 12 (26.09%) Microsoft 365
2 4 (8.70%) Azure
3 1 (2.17%) Azure Active Directory
Communications & Networking
1 5 (10.87%) Internet
1 5 (10.87%) VoIP
2 3 (6.52%) VPN
3 2 (4.35%) LAN
3 2 (4.35%) Remote Desktop
3 2 (4.35%) WAN
4 1 (2.17%) Firewall
4 1 (2.17%) SAN
Development Applications
1 5 (10.87%) JIRA
General
1 10 (21.74%) Social Skills
2 8 (17.39%) Finance
3 5 (10.87%) Telecoms
4 2 (4.35%) Analytical Skills
4 2 (4.35%) Games
4 2 (4.35%) Organisational Skills
5 1 (2.17%) Financial Institution
5 1 (2.17%) Law
5 1 (2.17%) Legal
5 1 (2.17%) Retail
Miscellaneous
1 3 (6.52%) Driving Licence
2 1 (2.17%) EPoS
2 1 (2.17%) Housing Association
2 1 (2.17%) iPad
2 1 (2.17%) iPhone
Operating Systems
1 28 (60.87%) Windows
2 14 (30.43%) Windows 10
3 7 (15.22%) Windows Server
4 4 (8.70%) Windows 8
5 3 (6.52%) Android
6 2 (4.35%) Windows Server 2008
6 2 (4.35%) Windows Server 2019
7 1 (2.17%) Windows 7
7 1 (2.17%) Windows Server 2016
Processes & Methodologies
1 16 (34.78%) ITIL
2 8 (17.39%) Service Management
3 7 (15.22%) ITSM
4 5 (10.87%) Agile Software Development
4 5 (10.87%) Problem-Solving
4 5 (10.87%) Service Delivery
5 4 (8.70%) CRM
5 4 (8.70%) Line Management
5 4 (8.70%) Waterfall
6 3 (6.52%) Business Analysis
6 3 (6.52%) Incident Management
6 3 (6.52%) Project Delivery
6 3 (6.52%) Stakeholder Management
7 2 (4.35%) Business Intelligence
7 2 (4.35%) Change Management
7 2 (4.35%) Cybersecurity
7 2 (4.35%) Emotional Intelligence
7 2 (4.35%) Mentoring
7 2 (4.35%) Problem Management
7 2 (4.35%) Time Management
Qualifications
1 6 (13.04%) ITIL Certification
Quality Assurance & Compliance
1 17 (36.96%) SLA
2 2 (4.35%) ISO/IEC 27001
System Software
1 18 (39.13%) Active Directory
2 2 (4.35%) Hyper-V
3 1 (2.17%) VMware Infrastructure
Systems Management
1 3 (6.52%) Microsoft Intune
2 2 (4.35%) Opsgenie
2 2 (4.35%) SCCM
3 1 (2.17%) WSUS
Vendors
1 24 (52.17%) Microsoft
2 3 (6.52%) Remedy
3 2 (4.35%) Bomgar
3 2 (4.35%) Okta
3 2 (4.35%) Oracle
3 2 (4.35%) SAP
3 2 (4.35%) ServiceNow
3 2 (4.35%) VMware
4 1 (2.17%) Apple
4 1 (2.17%) Aruba
4 1 (2.17%) Cisco
4 1 (2.17%) Citrix
4 1 (2.17%) Dell
4 1 (2.17%) EMC
4 1 (2.17%) HP
4 1 (2.17%) iManage
4 1 (2.17%) Mitel
4 1 (2.17%) NetApp
4 1 (2.17%) Snow
4 1 (2.17%) Sophos