Period
to 20 November 2017

The median annual salary for a Service Manager was £37,500 in advertised job vacancies in Yorkshire during the 6 months to 20 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Services Manager
England > Yorkshire
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 255 205 227
Rank change year-on-year -50 +22 +9
Permanent jobs requiring a Service Manager 64 129 133
As % of all permanent IT jobs advertised in Yorkshire 0.65% 1.17% 1.01%
As % of the Job Titles category 0.67% 1.19% 1.03%
Number of salaries quoted 49 101 89
Yorkshire median annual salary £37,500 £45,000 £45,000
Median salary % change year-on-year -16.67% - +4.65%
10th Percentile £31,250 £33,750 £36,250
90th Percentile £48,150 £61,250 £64,000
England median annual salary £52,500 £50,000 £50,000
% change year-on-year +5.00% - -

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Yorkshire
Permanent vacancies in Yorkshire with a recognized job title 9562 10798 12914
% of permanent IT jobs with a recognized job title 97.44% 97.93% 97.76%
Number of salaries quoted 8026 9123 10586
Yorkshire median annual salary £41,500 £40,000 £40,000
Median salary % change year-on-year +3.75% - +6.67%
10th Percentile £25,000 £24,500 £25,000
90th Percentile £60,000 £62,500 £60,000
England median annual salary £50,000 £47,500 £46,000
% change year-on-year +5.26% +3.26% +2.22%

Service Manager
Job Vacancy Trend in Yorkshire

Job postings that featured Service Manager in the job title as a percentage of all IT jobs advertised in Yorkshire.

Job vacancy trend for Service Manager in Yorkshire

Service Manager
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager in Yorkshire.

Salary trend for Service Manager in Yorkshire

Service Manager
Salary Histogram in Yorkshire

The salary distribution of IT jobs citing Service Manager in Yorkshire over the 6 months to 20 November 2017.

Salary histogram for Service Manager in Yorkshire

Service Manager
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Manager within the Yorkshire region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -17 56 £37,750 -16.11% 4
South Yorkshire +21 5 £35,000 -6.67%
North Yorkshire -13 2 - -
Service Manager
England

Service Manager Skill Set
Top 30 Co-occurring IT Skills in Yorkshire

For the 6 months to 20 November 2017, Service Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Yorkshire region featuring Service Manager in the job title.

1 52 (81.25%) ITIL
2 26 (40.63%) Service Delivery
3 25 (39.06%) Finance
4 19 (29.69%) ITSM
5 14 (21.88%) Service Management
5 14 (21.88%) ITIL V3
6 13 (20.31%) Problem Management
7 12 (18.75%) Continuous Improvement
7 12 (18.75%) SLA
8 9 (14.06%) Incident Management
8 9 (14.06%) Coaching
9 8 (12.50%) Performance Management
9 8 (12.50%) Microsoft
9 8 (12.50%) Windows
9 8 (12.50%) MS Exchange
10 7 (10.94%) Change Management
10 7 (10.94%) Degree
10 7 (10.94%) Office 365
11 6 (9.38%) Mitel
11 6 (9.38%) VMware
11 6 (9.38%) VoIP
12 5 (7.81%) ITIL Certification
12 5 (7.81%) Project Management
12 5 (7.81%) Retail
12 5 (7.81%) Agile Software Development
12 5 (7.81%) Digital Marketing
12 5 (7.81%) Marketing
12 5 (7.81%) Root Cause Analysis
12 5 (7.81%) IT Strategy
12 5 (7.81%) Creative Thinking

Service Manager Skill Set
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (12.50%) MS Exchange
2 1 (1.56%) Skype for Business
Business Applications
1 1 (1.56%) Cerner Millennium
1 1 (1.56%) Dynamics CRM
1 1 (1.56%) Dynamics GP
Cloud Services
1 7 (10.94%) Office 365
Communications & Networking
1 6 (9.38%) VoIP
2 1 (1.56%) LAN
2 1 (1.56%) Skype
2 1 (1.56%) SMS
2 1 (1.56%) Unified Communications
2 1 (1.56%) WAN
Database & Business Intelligence
1 1 (1.56%) BusinessObjects
1 1 (1.56%) Electronic Patient Records
1 1 (1.56%) QlikView
General
1 25 (39.06%) Finance
2 5 (7.81%) Marketing
2 5 (7.81%) Retail
3 3 (4.69%) Telecoms
4 2 (3.13%) Back Office
4 2 (3.13%) Billing
4 2 (3.13%) Spanish Language
5 1 (1.56%) Legal
5 1 (1.56%) Pharmaceutical
Miscellaneous
1 4 (6.25%) Analytical Skills
2 3 (4.69%) NHS
3 2 (3.13%) Driving Licence
4 1 (1.56%) CMDB
4 1 (1.56%) iPad
4 1 (1.56%) Management Information System
Operating Systems
1 8 (12.50%) Windows
Processes & Methodologies
1 52 (81.25%) ITIL
2 26 (40.63%) Service Delivery
3 19 (29.69%) ITSM
4 14 (21.88%) ITIL V3
4 14 (21.88%) Service Management
5 13 (20.31%) Problem Management
6 12 (18.75%) Continuous Improvement
7 9 (14.06%) Coaching
7 9 (14.06%) Incident Management
8 8 (12.50%) Performance Management
9 7 (10.94%) Change Management
10 5 (7.81%) Agile Software Development
10 5 (7.81%) Creative Thinking
10 5 (7.81%) Digital Marketing
10 5 (7.81%) IT Strategy
10 5 (7.81%) Project Management
10 5 (7.81%) Root Cause Analysis
11 4 (6.25%) Customer Engagement
11 4 (6.25%) Line Management
11 4 (6.25%) Ticket Management
Qualifications
1 7 (10.94%) Degree
2 5 (7.81%) ITIL Certification
3 2 (3.13%) CCNA
3 2 (3.13%) Cisco Certification
3 2 (3.13%) MCSE
3 2 (3.13%) Microsoft Certification
4 1 (1.56%) Master's Degree
Quality Assurance & Compliance
1 12 (18.75%) SLA
2 3 (4.69%) QA
3 2 (3.13%) GDPR
4 1 (1.56%) PMO
System Software
1 1 (1.56%) Active Directory
Systems Management
1 1 (1.56%) AirWatch
1 1 (1.56%) Aspera SmartTrack
1 1 (1.56%) SCCM
Vendors
1 8 (12.50%) Microsoft
2 6 (9.38%) Mitel
2 6 (9.38%) VMware
3 2 (3.13%) Citrix
3 2 (3.13%) SAP
3 2 (3.13%) ServiceNow
4 1 (1.56%) Adobe
4 1 (1.56%) Cerner
4 1 (1.56%) Cisco
4 1 (1.56%) Oracle
4 1 (1.56%) Snow