Period
to

The median annual salary for a Support Analyst was £30,000 in advertised job vacancies in Yorkshire during the 6 months to 21 May 2022.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
England > Yorkshire
6 months to
21 May 2022
Same period 2021 Same period 2020
Rank 188 126 105
Rank change year-on-year -62 -21 -39
Permanent jobs requiring a Support Analyst 94 111 107
As % of all permanent jobs advertised in Yorkshire 1.29% 2.11% 2.28%
As % of the Job Titles category 1.36% 2.23% 2.37%
Number of salaries quoted 85 105 87
10th Percentile £21,763 £21,000 £21,150
25th Percentile £25,000 £23,500 £24,750
Median annual salary (50th Percentile) £30,000 £32,500 £28,000
Median % change year-on-year -7.69% +16.07% +24.44%
75th Percentile £37,500 £37,500 £38,095
90th Percentile £38,750 £45,000 £43,750
England median annual salary £32,500 £33,000 £32,500
% change year-on-year -1.52% +1.54% +3.17%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Yorkshire
Permanent vacancies in Yorkshire with a recognized job title 6,932 4,970 4,507
% of permanent IT jobs with a recognized job title 94.98% 94.34% 96.04%
Number of salaries quoted 4,486 4,125 3,896
10th Percentile £28,189 £27,933 £27,500
25th Percentile £37,500 £36,250 £34,750
Median annual salary (50th Percentile) £50,000 £47,500 £45,000
Median % change year-on-year +5.26% +5.56% +5.88%
75th Percentile £65,000 £60,000 £57,500
90th Percentile £80,000 £68,750 £67,500
England median annual salary £60,000 £55,000 £55,000
% change year-on-year +9.09% - +4.76%

Support Analyst
Job Vacancy Trend in Yorkshire

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in Yorkshire.

Job vacancy trend for Support Analyst in Yorkshire

Support Analyst
Salary Trend in Yorkshire

3-month moving average salary quoted in jobs citing Support Analyst in Yorkshire.

Salary trend for Support Analyst in Yorkshire

Support Analyst
Salary Histogram in Yorkshire

Salary distribution for jobs citing Support Analyst in Yorkshire over the 6 months to 21 May 2022.

Salary histogram for Support Analyst in Yorkshire

Support Analyst
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Yorkshire region over the 6 months to 21 May 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Yorkshire -50 56 £30,000 -10.45% 19
North Yorkshire -22 26 £31,500 -21.25% 2
South Yorkshire -19 8 £24,000 -12.73%
East Yorkshire -7 4 £22,375 -40.33%
Support Analyst
England

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Yorkshire

For the 6 months to 21 May 2022, Support Analyst job roles required the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Yorkshire region featuring Support Analyst in the job title.

1 36 (38.30%) Windows
2 33 (35.11%) ITIL
2 33 (35.11%) Microsoft 365
3 32 (34.04%) Active Directory
4 30 (31.91%) SQL Server
5 28 (29.79%) SQL
6 25 (26.60%) Microsoft
7 21 (22.34%) Social Skills
8 18 (19.15%) C#
9 16 (17.02%) Root Cause Analysis
10 15 (15.96%) Windows Server
10 15 (15.96%) Unix
10 15 (15.96%) Microsoft Excel
11 14 (14.89%) SLA
12 13 (13.83%) .NET
12 13 (13.83%) VMware
13 12 (12.77%) DevOps
13 12 (12.77%) Oracle
13 12 (12.77%) Microsoft Office
14 11 (11.70%) ASP.NET
14 11 (11.70%) ERP
14 11 (11.70%) Oracle Reports
14 11 (11.70%) RDBMS
14 11 (11.70%) Shell Script
14 11 (11.70%) Data Security
14 11 (11.70%) Back Office
14 11 (11.70%) Windows 10
14 11 (11.70%) Virtual Team
14 11 (11.70%) Problem-Solving
14 11 (11.70%) Relational Database

Support Analyst Skill Set
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (5.32%) Apache
2 4 (4.26%) SharePoint
3 2 (2.13%) MS Exchange
4 1 (1.06%) MS Project Server
Applications
1 15 (15.96%) Microsoft Excel
2 12 (12.77%) Microsoft Office
3 2 (2.13%) Microsoft PowerPoint
4 1 (1.06%) Microsoft Project
Business Applications
1 2 (2.13%) Visualfiles
2 1 (1.06%) SAP ERP
Cloud Services
1 33 (35.11%) Microsoft 365
2 10 (10.64%) Azure
3 3 (3.19%) AWS
4 2 (2.13%) Dynamics 365
5 1 (1.06%) Amazon CloudWatch
5 1 (1.06%) Amazon SQS
5 1 (1.06%) Azure Active Directory
5 1 (1.06%) Mimecast
Communications & Networking
1 7 (7.45%) DNS
2 6 (6.38%) DHCP
3 5 (5.32%) LAN
3 5 (5.32%) WAN
4 4 (4.26%) SAN
5 2 (2.13%) Internet
5 2 (2.13%) Skype
5 2 (2.13%) TCP/IP
5 2 (2.13%) VPN
5 2 (2.13%) Wi-Fi
6 1 (1.06%) Firewall
6 1 (1.06%) Intranet
6 1 (1.06%) NAS
6 1 (1.06%) Remote Desktop
6 1 (1.06%) VLAN
6 1 (1.06%) Wireless
Database & Business Intelligence
1 30 (31.91%) SQL Server
2 11 (11.70%) Oracle Reports
2 11 (11.70%) RDBMS
2 11 (11.70%) Relational Database
3 6 (6.38%) MySQL
4 1 (1.06%) Crystal Reports
4 1 (1.06%) Event Store
4 1 (1.06%) SQL Server Analysis Services
4 1 (1.06%) SQL Server Integration Services
Development Applications
1 5 (5.32%) Git (software)
2 2 (2.13%) SQL Server Management Studio (SSMS)
3 1 (1.06%) JIRA
3 1 (1.06%) Octopus Deploy
3 1 (1.06%) Oracle APEX
3 1 (1.06%) TeamCity
General
1 21 (22.34%) Social Skills
2 11 (11.70%) Back Office
3 8 (8.51%) Law
4 6 (6.38%) Manufacturing
4 6 (6.38%) Public Sector
5 5 (5.32%) Finance
5 5 (5.32%) Local Government
6 3 (3.19%) Legal
6 3 (3.19%) Retail
7 2 (2.13%) Analytical Skills
7 2 (2.13%) Automotive
7 2 (2.13%) Humanities
7 2 (2.13%) Italian Language
8 1 (1.06%) Digital Economy
8 1 (1.06%) Organisational Skills
8 1 (1.06%) Pharmaceutical
8 1 (1.06%) Telecoms
Libraries, Frameworks & Software Standards
1 13 (13.83%) .NET
2 11 (11.70%) ASP.NET
3 5 (5.32%) CSS
3 5 (5.32%) HTML
3 5 (5.32%) HTML5
3 5 (5.32%) jQuery
3 5 (5.32%) XML
4 1 (1.06%) RabbitMQ
Miscellaneous
1 11 (11.70%) Virtual Team
2 5 (5.32%) Enterprise Software
3 3 (3.19%) Driving Licence
3 3 (3.19%) iPhone
4 2 (2.13%) Data Centre
4 2 (2.13%) Data Protection Act
4 2 (2.13%) Handset
4 2 (2.13%) iPad
4 2 (2.13%) Self-Motivation
4 2 (2.13%) VLE
4 2 (2.13%) Wiki
5 1 (1.06%) Analytical Mindset
5 1 (1.06%) User Experience
Operating Systems
1 36 (38.30%) Windows
2 15 (15.96%) Unix
2 15 (15.96%) Windows Server
3 11 (11.70%) Windows 10
4 8 (8.51%) Linux
5 4 (4.26%) Windows 7
6 2 (2.13%) Windows Server 2016
7 1 (1.06%) Android
7 1 (1.06%) Mac OS
Processes & Methodologies
1 33 (35.11%) ITIL
2 16 (17.02%) Root Cause Analysis
3 12 (12.77%) DevOps
4 11 (11.70%) Data Security
4 11 (11.70%) ERP
4 11 (11.70%) Problem-Solving
5 9 (9.57%) Asset Management
6 7 (7.45%) E-Commerce
7 6 (6.38%) CRM
7 6 (6.38%) ITSM
7 6 (6.38%) Service Management
8 4 (4.26%) Change Management
8 4 (4.26%) Incident Management
8 4 (4.26%) Problem Management
9 3 (3.19%) Agile
9 3 (3.19%) Business Process Analysis
9 3 (3.19%) ETL
9 3 (3.19%) Systems Analysis
10 2 (2.13%) Line Management
10 2 (2.13%) Technology Roadmap
Programming Languages
1 28 (29.79%) SQL
2 18 (19.15%) C#
3 11 (11.70%) Shell Script
4 5 (5.32%) JavaScript
4 5 (5.32%) PHP
5 2 (2.13%) T-SQL
6 1 (1.06%) C
6 1 (1.06%) PL/SQL
Qualifications
1 8 (8.51%) Degree
1 8 (8.51%) SC Cleared
1 8 (8.51%) Security Cleared
2 4 (4.26%) Microsoft Certification
3 2 (2.13%) ITIL Certification
4 1 (1.06%) APMP
4 1 (1.06%) CCNA
4 1 (1.06%) Cisco Certification
4 1 (1.06%) ITIL Foundation Certificate
4 1 (1.06%) MCSE
4 1 (1.06%) PRINCE2 Certification
Quality Assurance & Compliance
1 14 (14.89%) SLA
2 11 (11.70%) PCI DSS
3 1 (1.06%) GDPR
System Software
1 32 (34.04%) Active Directory
2 7 (7.45%) VMware Infrastructure
3 4 (4.26%) Hyper-V
4 2 (2.13%) BitLocker
4 2 (2.13%) Firmware
4 2 (2.13%) Virtual Machines
Systems Management
1 5 (5.32%) SCCM
2 1 (1.06%) Grafana
Vendors
1 25 (26.60%) Microsoft
2 13 (13.83%) VMware
3 12 (12.77%) Oracle
4 9 (9.57%) Cisco
5 7 (7.45%) Citrix
6 4 (4.26%) SAP
7 3 (3.19%) Apple
7 3 (3.19%) Mitel
8 2 (2.13%) Aderant
8 2 (2.13%) Becrypt
8 2 (2.13%) Dell
8 2 (2.13%) HP
8 2 (2.13%) iManage
8 2 (2.13%) McAfee
8 2 (2.13%) MobileIron
8 2 (2.13%) Remedy
8 2 (2.13%) Salesforce.com
9 1 (1.06%) Splunk