Job Vacancy Trend Salary Trend Salary Histogram Job Locations Support Analyst Skill Set in Yorkshire
Period
to 22 July 2017

The median annual salary for a Support Analyst was £28,750 in advertised job vacancies in Yorkshire during the 6 months to 22 July 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
England > Yorkshire
6 months to
22 Jul 2017		 Same period 2016 Same period 2015
Rank 88 66 103
Rank change year-on-year -22 +37 -10
Permanent jobs requiring a Support Analyst 359 486 398
As % of all permanent IT jobs advertised in Yorkshire 3.36% 4.08% 2.79%
As % of the Job Titles category 3.44% 4.17% 2.85%
Number of salaries quoted 294 409 366
Yorkshire median annual salary £28,750 £26,000 £27,500
Median salary % change year-on-year +10.58% -5.45% +3.77%
10th Percentile £20,500 £19,675 £19,500
90th Percentile £37,500 £35,000 £37,500
England median annual salary £32,500 £31,500 £32,500
% change year-on-year +3.17% -3.08% +3.17%

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies advertised in Yorkshire. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
Yorkshire
Permanent job vacancies with a job title containing a recognized job role 10422 11648 13967
As % of all permanent IT job vacancies advertised in Yorkshire 97.60% 97.75% 98.08%
Number of salaries quoted 8880 9728 11320
Yorkshire median annual salary £41,500 £40,000 £40,000
Median salary % change year-on-year +3.75% - +6.67%
10th Percentile £25,000 £25,000 £24,750
90th Percentile £60,000 £60,000 £57,500
England median annual salary £47,500 £47,500 £45,000
% change year-on-year - +5.56% -

Support Analyst
Job Vacancy Trend in Yorkshire

Job postings that featured Support Analyst in the job title as a percentage of all IT jobs advertised in Yorkshire.

Job vacancy trend for Support Analyst in Yorkshire

Support Analyst
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Analyst in Yorkshire.

Salary trend for Support Analyst in Yorkshire

Support Analyst
Salary Histogram in Yorkshire

The salary distribution of IT jobs citing Support Analyst in Yorkshire over the 6 months to 22 July 2017.

Salary histogram for Support Analyst in Yorkshire

Support Analyst
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Yorkshire region over the 6 months to 22 July 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year		 Matching
Permanent
IT Job Ads		 Median Salary
Past 6 Months		 Median Salary
% Change
on Same Period
Last Year		 Live
Job
Vacancies
West Yorkshire -20 225 £27,000 +3.85% 11
North Yorkshire -1 70 £33,000 +32.00%
South Yorkshire -22 40 £35,000 +30.84% 2
East Yorkshire -10 20 £35,000 +42.86%
Support Analyst
England

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Yorkshire

For the 6 months to 22 July 2017, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Yorkshire region featuring Support Analyst in the job title.

1 167 (46.52%) SQL
2 123 (34.26%) Microsoft
3 119 (33.15%) Windows
4 101 (28.13%) ITIL
4 101 (28.13%) Active Directory
5 78 (21.73%) .NET
5 78 (21.73%) ERP
6 65 (18.11%) SQL Server
7 61 (16.99%) Windows Server
8 58 (16.16%) Microsoft Office
9 55 (15.32%) Java
10 50 (13.93%) Citrix
11 49 (13.65%) Finance
12 48 (13.37%) Maximo
13 47 (13.09%) Infor
14 45 (12.53%) Windows Server 2008
14 45 (12.53%) Aligne
14 45 (12.53%) Risk Management
15 44 (12.26%) SLA
16 43 (11.98%) Analytical Skills
17 38 (10.58%) VMware
18 37 (10.31%) Windows Server 2012
19 30 (8.36%) Windows 7
19 30 (8.36%) Windows Server 2003
20 27 (7.52%) TCP/IP
21 26 (7.24%) DNS
21 26 (7.24%) MS Exchange
21 26 (7.24%) CRM
21 26 (7.24%) IIS
21 26 (7.24%) SAP

Support Analyst Skill Set
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 26 (7.24%) IIS
1 26 (7.24%) MS Exchange
2 19 (5.29%) SharePoint
3 17 (4.74%) Exchange Server 2010
4 14 (3.90%) Apache
5 11 (3.06%) Confluence
6 9 (2.51%) Exchange Server 2003
6 9 (2.51%) Tomcat
7 7 (1.95%) Exchange Server 2013
8 5 (1.39%) CMS
8 5 (1.39%) Exchange Server 2007
9 3 (0.84%) BizTalk Server
9 3 (0.84%) Mule
9 3 (0.84%) WebSphere
10 2 (0.56%) SharePoint 2013
10 2 (0.56%) SharePoint Server
10 2 (0.56%) Skype for Business
11 1 (0.28%) IBM Domino
11 1 (0.28%) IBM Notes
11 1 (0.28%) JBoss
Applications
1 58 (16.16%) Microsoft Office
2 6 (1.67%) Microsoft Excel
3 3 (0.84%) Microsoft PowerPoint
4 2 (0.56%) Microsoft Project
5 1 (0.28%) MS Visio
Business Applications
1 48 (13.37%) Maximo
2 45 (12.53%) Aligne
3 14 (3.90%) SAP MM
4 9 (2.51%) SAP SD
5 8 (2.23%) SAP CRM
6 7 (1.95%) SAP CO
6 7 (1.95%) SAP FI
6 7 (1.95%) SAP FI/CO
7 6 (1.67%) Dynamics AX
7 6 (1.67%) SAP WM
7 6 (1.67%) Unit4 Business World
8 5 (1.39%) SAP PM
9 4 (1.11%) Dynamics CRM
9 4 (1.11%) SAP BPC
9 4 (1.11%) SAP ERP
9 4 (1.11%) SAP HR
10 3 (0.84%) Dynamics NAV
10 3 (0.84%) Visualfiles
11 2 (0.56%) NetSuite
11 2 (0.56%) SAP Business One
Cloud Services
1 18 (5.01%) Office 365
2 10 (2.79%) SaaS
3 3 (0.84%) Mimecast
4 1 (0.28%) Dynamics 365
4 1 (0.28%) Microsoft Azure
Communications & Networking
1 27 (7.52%) TCP/IP
2 26 (7.24%) DNS
3 25 (6.96%) Internet
4 24 (6.69%) LAN
5 23 (6.41%) WAN
6 20 (5.57%) DHCP
7 19 (5.29%) Firewall
8 16 (4.46%) VoIP
9 15 (4.18%) SAN
10 14 (3.90%) Remote Desktop
11 9 (2.51%) NAS
11 9 (2.51%) VLAN
12 8 (2.23%) VPN
13 7 (1.95%) 3G
13 7 (1.95%) ADSL
13 7 (1.95%) Wi-Fi
14 5 (1.39%) LDAP
15 4 (1.11%) Broadband
16 3 (0.84%) Intranet
16 3 (0.84%) MPLS
Database & Business Intelligence
1 65 (18.11%) SQL Server
2 11 (3.06%) SQL Server 2008
3 10 (2.79%) SQL Server Reporting Services
4 7 (1.95%) Relational Database
5 6 (1.67%) SAP BW
5 6 (1.67%) SQL Server Analysis Services
5 6 (1.67%) SQL Server Integration Services
6 5 (1.39%) GIS
7 4 (1.11%) Crystal Reports
7 4 (1.11%) Oracle Database
7 4 (1.11%) SQL Server 2012
7 4 (1.11%) SQL Server 2014
8 2 (0.56%) RDBMS
9 1 (0.28%) Electronic Patient Records
9 1 (0.28%) NonStop SQL
9 1 (0.28%) Snowflake Schema
Development Applications
1 11 (3.06%) JIRA
2 6 (1.67%) Jenkins
3 4 (1.11%) PowerBuilder
4 3 (0.84%) Visual Studio
General
1 49 (13.65%) Finance
2 16 (4.46%) Manufacturing
3 9 (2.51%) Retail
4 7 (1.95%) Advertising
4 7 (1.95%) Law
4 7 (1.95%) Legal
5 6 (1.67%) Telecoms
6 4 (1.11%) Local Government
6 4 (1.11%) Marketing
7 2 (0.56%) Back Office
7 2 (0.56%) Banking
8 1 (0.28%) Automotive
8 1 (0.28%) Games
8 1 (0.28%) General Ledger
Libraries, Frameworks & Software Standards
1 78 (21.73%) .NET
2 17 (4.74%) XML
3 8 (2.23%) Web Services
4 5 (1.39%) HTML
5 4 (1.11%) CSS
6 3 (0.84%) ASP.NET
6 3 (0.84%) ASP.NET MVC
7 2 (0.56%) EDI
8 1 (0.28%) COM
8 1 (0.28%) Middleware
8 1 (0.28%) Visualforce
8 1 (0.28%) XSLT
Miscellaneous
1 43 (11.98%) Analytical Skills
2 14 (3.90%) Client/Server
2 14 (3.90%) Computer Science
2 14 (3.90%) Management Information System
3 9 (2.51%) Smartphone
4 8 (2.23%) Driving Licence
5 4 (1.11%) Replication
6 3 (0.84%) Data Centre
6 3 (0.84%) Enterprise Software
6 3 (0.84%) FMCG
7 2 (0.56%) CCTV
7 2 (0.56%) Internet of Things
7 2 (0.56%) Robotics
8 1 (0.28%) Blackberry
8 1 (0.28%) Distributed Denial-of-Service
8 1 (0.28%) EPoS
8 1 (0.28%) Handset
8 1 (0.28%) iPad
8 1 (0.28%) NHS
8 1 (0.28%) Wiki
Operating Systems
1 119 (33.15%) Windows
2 61 (16.99%) Windows Server
3 45 (12.53%) Windows Server 2008
4 37 (10.31%) Windows Server 2012
5 30 (8.36%) Windows 7
5 30 (8.36%) Windows Server 2003
6 22 (6.13%) Unix
7 19 (5.29%) Android
8 17 (4.74%) Windows 10
9 12 (3.34%) Apple iOS
9 12 (3.34%) Windows XP
10 7 (1.95%) Windows Vista
11 6 (1.67%) Windows 8
12 5 (1.39%) Linux
12 5 (1.39%) Mac OS
12 5 (1.39%) Windows 2000
13 2 (0.56%) Windows 2000 Server
14 1 (0.28%) Solaris
14 1 (0.28%) Windows Phone
Processes & Methodologies
1 101 (28.13%) ITIL
2 78 (21.73%) ERP
3 45 (12.53%) Risk Management
4 26 (7.24%) CRM
5 22 (6.13%) Incident Management
6 20 (5.57%) Release Management
7 18 (5.01%) Problem Management
7 18 (5.01%) Root Cause Analysis
8 13 (3.62%) Mentoring
8 13 (3.62%) Service Management
9 12 (3.34%) Stakeholder Management
10 11 (3.06%) Change Control
10 11 (3.06%) E-Commerce
10 11 (3.06%) User Acceptance Testing
11 10 (2.79%) High Availability
11 10 (2.79%) Project Management
11 10 (2.79%) Time Management
12 9 (2.51%) Agile Software Development
12 9 (2.51%) Process Improvement
13 8 (2.23%) Continuous Improvement
Programming Languages
1 167 (46.52%) SQL
2 55 (15.32%) Java
3 24 (6.69%) C#
4 13 (3.62%) T-SQL
5 10 (2.79%) JavaScript
5 10 (2.79%) VB
6 7 (1.95%) VB.NET
7 5 (1.39%) VBA
8 4 (1.11%) ABAP
8 4 (1.11%) PowerShell
9 2 (0.56%) C
9 2 (0.56%) PL/SQL
10 1 (0.28%) Apex Code
10 1 (0.28%) VBScript
Qualifications
1 23 (6.41%) Degree
2 19 (5.29%) ITIL Foundation Certificate
3 13 (3.62%) Microsoft Certification
4 10 (2.79%) ITIL Certification
5 7 (1.95%) CCNA
5 7 (1.95%) Cisco Certification
5 7 (1.95%) MCP
5 7 (1.95%) MCSA
6 4 (1.11%) MCITP
7 3 (0.84%) MCSE
8 2 (0.56%) HNC
8 2 (0.56%) HND
8 2 (0.56%) MCDST
8 2 (0.56%) MCTS
9 1 (0.28%) Computer Science Degree
9 1 (0.28%) DV Cleared
9 1 (0.28%) GIAC
9 1 (0.28%) SANS
9 1 (0.28%) SC Cleared
9 1 (0.28%) Security Cleared
Quality Assurance & Compliance
1 44 (12.26%) SLA
2 3 (0.84%) PMO
3 2 (0.56%) Data Quality
4 1 (0.28%) GDPR
System Software
1 101 (28.13%) Active Directory
2 26 (7.24%) VMware Infrastructure
3 15 (4.18%) vSphere
4 13 (3.62%) VMware ESXi
5 12 (3.34%) Hyper-V
5 12 (3.34%) Terminal Services
6 9 (2.51%) XenApp
6 9 (2.51%) XenServer
7 6 (1.67%) Terminal Server
8 2 (0.56%) Microsoft Virtual Server
8 2 (0.56%) Virtual Machines
8 2 (0.56%) Virtual Servers
Systems Management
1 5 (1.39%) Backup Exec
1 5 (1.39%) OpenView
1 5 (1.39%) SCCM
2 3 (0.84%) WSUS
3 2 (0.56%) SCOM
4 1 (0.28%) DameWare
4 1 (0.28%) EnCase
4 1 (0.28%) Host Intrusion Detection System
4 1 (0.28%) Network Intrusion Detection System
4 1 (0.28%) Norton AntiVirus
4 1 (0.28%) Symantec Endpoint Protection
4 1 (0.28%) Systems Management Server (SMS)
Vendors
1 123 (34.26%) Microsoft
2 50 (13.93%) Citrix
3 47 (13.09%) Infor
4 38 (10.58%) VMware
5 26 (7.24%) SAP
6 25 (6.96%) Cisco
6 25 (6.96%) Oracle
7 10 (2.79%) HP
8 9 (2.51%) Apple
8 9 (2.51%) NetApp
8 9 (2.51%) Veeam
9 8 (2.23%) Sage
10 7 (1.95%) McAfee
10 7 (1.95%) Sophos
11 5 (1.39%) Civica
11 5 (1.39%) EMC
11 5 (1.39%) Isilon
12 4 (1.11%) Google
12 4 (1.11%) MobileIron
12 4 (1.11%) Syncsort
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