Period
to 27 July 2021

The median annual salary for a Support Analyst was £33,000 in advertised job vacancies in Yorkshire during the 6 months to 27 July 2021.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Analyst
England > Yorkshire
6 months to
27 Jul 2021
Same period 2020 Same period 2019
Rank 148 110 75
Rank change year-on-year -38 -35 +66
Permanent jobs requiring a Support Analyst 93 72 357
As % of all permanent jobs advertised in Yorkshire 1.57% 1.95% 4.65%
As % of the Job Titles category 1.67% 2.02% 4.77%
Number of salaries quoted 90 62 325
10th Percentile £21,000 £21,500 £19,500
25th Percentile £21,250 £25,000 £20,250
Median annual salary (50th Percentile) £33,000 £27,750 £22,000
Median % change year-on-year +18.92% +26.14% -20.00%
75th Percentile £37,500 £38,393 £27,750
90th Percentile £45,000 £68,625 £33,750
England median annual salary £32,500 £34,000 £30,000
% change year-on-year -4.41% +13.33% -7.69%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Yorkshire
Permanent vacancies in Yorkshire with a recognized job title 5,556 3,560 7,479
% of permanent IT jobs with a recognized job title 93.63% 96.19% 97.32%
Number of salaries quoted 4,492 3,080 6,085
10th Percentile £28,500 £27,500 £24,000
25th Percentile £36,750 £35,000 £32,000
Median annual salary (50th Percentile) £47,500 £45,000 £42,500
Median % change year-on-year +5.56% +5.88% -
75th Percentile £61,250 £57,500 £53,750
90th Percentile £71,250 £67,500 £62,500
England median annual salary £55,000 £55,000 £52,000
% change year-on-year - +5.77% +4.00%

Support Analyst
Job Vacancy Trend in Yorkshire

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in Yorkshire.

Job vacancy trend for Support Analyst in Yorkshire

Support Analyst
Salary Trend in Yorkshire

3-month moving average salary quoted in jobs citing Support Analyst in Yorkshire.

Salary trend for Support Analyst in Yorkshire

Support Analyst
Salary Histogram in Yorkshire

Salary distribution for jobs citing Support Analyst in Yorkshire over the 6 months to 27 July 2021.

Salary histogram for Support Analyst in Yorkshire

Support Analyst
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Yorkshire region over the 6 months to 27 July 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -47 51 £34,000 +21.43% 16
North Yorkshire +6 25 £36,500 +4.29% 1
South Yorkshire -27 15 £24,000 +6.67% 4
East Yorkshire -8 1 £30,000 - 1
Support Analyst
England

Support Analyst Skill Set
Top 30 Co-occurring IT Skills in Yorkshire

For the 6 months to 27 July 2021, Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Yorkshire region featuring Support Analyst in the job title.

1 60 (64.52%) Social Skills
2 41 (44.09%) ITIL
3 37 (39.78%) Windows
4 31 (33.33%) Microsoft 365
5 25 (26.88%) Active Directory
6 24 (25.81%) Microsoft
7 21 (22.58%) SAP
8 19 (20.43%) SQL
8 19 (20.43%) Azure
9 18 (19.35%) Windows 10
10 17 (18.28%) Problem-Solving
10 17 (18.28%) ERP
11 15 (16.13%) Finance
12 13 (13.98%) CRM
13 12 (12.90%) Analytical Skills
13 12 (12.90%) VoIP
14 10 (10.75%) FMCG
14 10 (10.75%) SAP Implementation
15 9 (9.68%) Windows Server
15 9 (9.68%) SharePoint
15 9 (9.68%) E-Commerce
15 9 (9.68%) Business Intelligence
16 8 (8.60%) SLA
16 8 (8.60%) VMware
16 8 (8.60%) Management Information System
16 8 (8.60%) VMware Infrastructure
17 7 (7.53%) AWS
17 7 (7.53%) Power Platform
17 7 (7.53%) Degree
17 7 (7.53%) Citrix

Support Analyst Skill Set
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (9.68%) SharePoint
2 2 (2.15%) MS Exchange
3 1 (1.08%) Apache
3 1 (1.08%) Exchange Server 2007
3 1 (1.08%) Exchange Server 2010
3 1 (1.08%) IIS
Applications
1 6 (6.45%) Microsoft Office
2 1 (1.08%) Microsoft Excel
2 1 (1.08%) Oracle Smart View
Business Applications
1 5 (5.38%) Dynamics CRM
2 3 (3.23%) Salesforce.com CRM
2 3 (3.23%) SAP Hybris
3 2 (2.15%) Dynamics NAV
4 1 (1.08%) MFGPRO
4 1 (1.08%) Oracle Applications
4 1 (1.08%) Oracle Assets
4 1 (1.08%) Oracle ERP
4 1 (1.08%) Oracle General Ledger
4 1 (1.08%) Oracle Payables
4 1 (1.08%) Oracle Subledger Accounting
4 1 (1.08%) Sage X3
Cloud Services
1 31 (33.33%) Microsoft 365
2 19 (20.43%) Azure
3 7 (7.53%) AWS
3 7 (7.53%) Power Platform
4 5 (5.38%) Dynamics 365
5 4 (4.30%) OneDrive
6 3 (3.23%) iPaaS
6 3 (3.23%) SaaS
7 2 (2.15%) Google Workspace
7 2 (2.15%) Power Automate
7 2 (2.15%) PowerApps
8 1 (1.08%) Amazon CloudWatch
8 1 (1.08%) Amazon ECS
8 1 (1.08%) AWS Lambda
8 1 (1.08%) Azure Active Directory
8 1 (1.08%) Datadog
8 1 (1.08%) GCP
8 1 (1.08%) Logz.io
8 1 (1.08%) Mimecast
8 1 (1.08%) Serverless
Communications & Networking
1 12 (12.90%) VoIP
2 5 (5.38%) Intranet
3 4 (4.30%) Firewall
3 4 (4.30%) HTTP
3 4 (4.30%) TCP/IP
4 3 (3.23%) DHCP
4 3 (3.23%) DNS
4 3 (3.23%) FTP
4 3 (3.23%) SMTP
5 2 (2.15%) LAN
5 2 (2.15%) WAN
6 1 (1.08%) Cisco Firepower
Database & Business Intelligence
1 7 (7.53%) SQL Server
2 5 (5.38%) Power BI
3 3 (3.23%) Crystal Reports
3 3 (3.23%) SQL Server Integration Services
3 3 (3.23%) SQL Server Reporting Services
4 2 (2.15%) Oracle Database
5 1 (1.08%) Oracle Reports
5 1 (1.08%) RDBMS
5 1 (1.08%) Relational Database
Development Applications
1 2 (2.15%) JIRA
General
1 60 (64.52%) Social Skills
2 15 (16.13%) Finance
3 12 (12.90%) Analytical Skills
4 5 (5.38%) French Language
4 5 (5.38%) German Language
4 5 (5.38%) Spanish Language
5 4 (4.30%) Public Sector
6 3 (3.23%) Back Office
6 3 (3.23%) Manufacturing
7 2 (2.15%) Games
8 1 (1.08%) General Ledger
8 1 (1.08%) Law
8 1 (1.08%) Legal
8 1 (1.08%) Local Government
8 1 (1.08%) Organisational Skills
Libraries, Frameworks & Software Standards
1 7 (7.53%) EDI
2 3 (3.23%) REST
2 3 (3.23%) SOAP
2 3 (3.23%) Web Services
2 3 (3.23%) XML
2 3 (3.23%) XSLT
3 2 (2.15%) .NET
3 2 (2.15%) Microsoft Graph
4 1 (1.08%) JSON
4 1 (1.08%) Node.js
Miscellaneous
1 10 (10.75%) FMCG
2 8 (8.60%) Management Information System
3 6 (6.45%) Self-Motivation
4 3 (3.23%) Enterprise Software
5 2 (2.15%) CMDB
5 2 (2.15%) Driving Licence
6 1 (1.08%) Linux Command Line
6 1 (1.08%) PDA
6 1 (1.08%) User Experience
Operating Systems
1 37 (39.78%) Windows
2 18 (19.35%) Windows 10
3 9 (9.68%) Windows Server
4 5 (5.38%) Unix
5 2 (2.15%) Android
5 2 (2.15%) Mac OS X
5 2 (2.15%) Windows 7
5 2 (2.15%) Windows Server 2016
6 1 (1.08%) Linux
6 1 (1.08%) Windows Server 2008
6 1 (1.08%) Windows Server 2012
Processes & Methodologies
1 41 (44.09%) ITIL
2 17 (18.28%) ERP
2 17 (18.28%) Problem-Solving
3 13 (13.98%) CRM
4 10 (10.75%) SAP Implementation
5 9 (9.68%) Business Intelligence
5 9 (9.68%) E-Commerce
6 6 (6.45%) Commercial Awareness
7 5 (5.38%) Computer Science
7 5 (5.38%) Content Management
7 5 (5.38%) Facial Recognition
7 5 (5.38%) Portfolio Management
7 5 (5.38%) Validation
8 4 (4.30%) Requirements Gathering
8 4 (4.30%) Root Cause Analysis
9 3 (3.23%) Data Mapping
9 3 (3.23%) High Availability
9 3 (3.23%) Problem Management
9 3 (3.23%) Unit Testing
9 3 (3.23%) Visualisation
Programming Languages
1 19 (20.43%) SQL
2 5 (5.38%) PowerShell
3 3 (3.23%) ActionScript
3 3 (3.23%) ActionScript 2.0
3 3 (3.23%) C#
3 3 (3.23%) PL/SQL
3 3 (3.23%) T-SQL
3 3 (3.23%) XPath
4 1 (1.08%) DataFlex
4 1 (1.08%) JavaScript
4 1 (1.08%) PHP
Qualifications
1 7 (7.53%) Degree
2 6 (6.45%) ITIL Foundation Certificate
3 4 (4.30%) ITIL Certification
4 2 (2.15%) SC Cleared
4 2 (2.15%) Security Cleared
5 1 (1.08%) CCNA
5 1 (1.08%) Cisco Certification
5 1 (1.08%) MCSA
5 1 (1.08%) MCSE
5 1 (1.08%) Microsoft Certification
Quality Assurance & Compliance
1 8 (8.60%) SLA
2 1 (1.08%) Data Quality
2 1 (1.08%) ISO/IEC 27001
System Software
1 25 (26.88%) Active Directory
2 8 (8.60%) VMware Infrastructure
3 3 (3.23%) Hyper-V
Systems Management
1 1 (1.08%) Microsoft Intune
1 1 (1.08%) Nagios
1 1 (1.08%) SCCM
Vendors
1 24 (25.81%) Microsoft
2 21 (22.58%) SAP
3 8 (8.60%) VMware
4 7 (7.53%) Citrix
5 6 (6.45%) Oracle
6 5 (5.38%) IFS
7 4 (4.30%) Dynatrace
8 3 (3.23%) hybris
8 3 (3.23%) Sage
8 3 (3.23%) Salesforce.com
9 2 (2.15%) Cisco
9 2 (2.15%) Google
10 1 (1.08%) Epicor
10 1 (1.08%) Forcepoint
10 1 (1.08%) Hyperion
10 1 (1.08%) Infor
10 1 (1.08%) Mitel
10 1 (1.08%) New Relic
10 1 (1.08%) RedPrairie
10 1 (1.08%) SonicWALL