Hybrid/Remote 2nd/3rd Line Support Technician Job Trends

2nd/3rd Line Support Technician
UK > Work from Home

As of 17 September 2025, there is not enough information available from job vacancies posted within the last 6 months to determine the median 2nd/3rd Line Support Technician salary in Work from Home.

6 months to
17 Sep 2025
Same period 2024 Same period 2023
Rank 427 - -
Rank change year-on-year - - -
Permanent jobs requiring a 2nd/3rd Line Support Technician 2 0 0
As % of all permanent jobs with a WFH option 0.012% - -
As % of the Job Titles category 0.013% - -
Number of salaries quoted 0 0 0
Median annual salary (50th Percentile) - - -
UK median annual salary - £35,000 -

All Permanent IT Job Vacancies
Work from Home

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies with WFH or hybrid options. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 15,056 22,468 23,975
% of permanent jobs with a recognized job title 92.70% 96.27% 96.50%
Number of salaries quoted 8,997 14,462 19,872
10th Percentile £29,750 £35,000 £37,500
25th Percentile £40,000 £44,541 £47,375
Median annual salary (50th Percentile) £57,500 £60,000 £62,500
Median % change year-on-year -4.17% -4.00% +4.17%
75th Percentile £77,500 £77,500 £80,000
90th Percentile £100,000 £97,500 £97,500
UK median annual salary £55,000 £55,000 £60,000
% change year-on-year - -8.33% -

2nd/3rd Line Support Technician
Trend for Jobs with a WFH Option

Job vacancies with remote working options which featured 2nd/3rd Line Support Technician in the job title as a proportion of all IT jobs advertised.

2nd/3rd Line Support Technician trend for jobs with Hybrid/Remote/WFH options

2nd/3rd Line Support Technician
Salary Trend for Jobs with Hybrid Work Options

Salary distribution trend for remote 2nd/3rd Line Support Technician job vacancies.

Salary distribution trend for remote 2nd/3rd Line Support Technician job vacancies

2nd/3rd Line Support Technician Skill Set
Top 12 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 17 September 2025, 2nd/3rd Line Support Technician job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with hybrid or remote work options featuring 2nd/3rd Line Support Technician in the job title.

1 2 (100.00%) ITIL
1 2 (100.00%) Microsoft
1 2 (100.00%) VMware
1 2 (100.00%) VMware Infrastructure
1 2 (100.00%) Hyper-V
1 2 (100.00%) Azure
1 2 (100.00%) Microsoft 365
1 2 (100.00%) Mentoring
1 2 (100.00%) Virtual Environments
1 2 (100.00%) Problem-Solving
1 2 (100.00%) Server Management
1 2 (100.00%) Customer Service

2nd/3rd Line Support Technician Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 2 (100.00%) Azure
1 2 (100.00%) Microsoft 365
Processes & Methodologies
1 2 (100.00%) Customer Service
1 2 (100.00%) ITIL
1 2 (100.00%) Mentoring
1 2 (100.00%) Problem-Solving
1 2 (100.00%) Server Management
1 2 (100.00%) Virtual Environments
System Software
1 2 (100.00%) Hyper-V
1 2 (100.00%) VMware Infrastructure
Vendors
1 2 (100.00%) Microsoft
1 2 (100.00%) VMware