ITIL Jobs with Hybrid/Remote/WFH Options

ITIL (Information Technology Infrastructure Library)
UK > Work from Home

The table below provides summary statistics for permanent remote or hybrid work requiring ITIL skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ITIL over the 6 months leading up to 4 July 2025, comparing them to the same period in the previous two years.

6 months to
4 Jul 2025
Same period 2024 Same period 2023
Rank 99 55 62
Rank change year-on-year -44 +7 +34
Permanent jobs citing ITIL 701 1,546 1,761
As % of all permanent jobs with a WFH option 3.42% 4.52% 4.89%
As % of the Processes & Methodologies category 3.67% 5.06% 5.09%
Number of salaries quoted 504 1,188 1,425
10th Percentile £29,075 £31,250 £31,250
25th Percentile £36,250 £40,000 £39,000
Median annual salary (50th Percentile) £52,500 £53,000 £52,500
Median % change year-on-year -0.94% +0.95% -
75th Percentile £67,500 £65,000 £67,500
90th Percentile £86,250 £77,500 £85,000
UK median annual salary £48,306 £48,500 £48,599
% change year-on-year -0.40% -0.20% -2.31%

All Process and Methodology Skills
Work from Home

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with remote or hybrid options requiring process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 19,077 30,533 34,578
As % of all permanent jobs with a WFH option 93.11% 89.26% 96.02%
Number of salaries quoted 10,190 22,618 25,021
10th Percentile £25,313 £33,750 £37,500
25th Percentile £40,000 £42,500 £47,500
Median annual salary (50th Percentile) £57,500 £57,500 £62,500
Median % change year-on-year - -8.00% +4.17%
75th Percentile £76,250 £75,772 £81,928
90th Percentile £100,000 £95,000 £100,000
UK median annual salary £55,000 £55,000 £60,331
% change year-on-year - -8.84% +0.55%

ITIL
Trend for Jobs with a WFH Option

Job vacancies with remote working options citing ITIL as a proportion of all IT jobs advertised.

ITIL trend for jobs with Hybrid/Remote/WFH options

ITIL
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with remote working options citing ITIL.

ITIL salary trend for jobs with a WFH option

ITIL
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with remote working options citing ITIL over the 6 months to 4 July 2025.

ITIL salary histogram for jobs with a WFH option

ITIL
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 75 (10.70%) Oracle Application Server
2 66 (9.42%) Microsoft Exchange
3 62 (8.84%) SharePoint
4 18 (2.57%) IIS
5 8 (1.14%) Apache
6 2 (0.29%) Oracle Workflow
7 1 (0.14%) Confluence
7 1 (0.14%) OpenEdge
7 1 (0.14%) Skype for Business
7 1 (0.14%) WordPress
Applications
1 38 (5.42%) Microsoft Office
2 11 (1.57%) Microsoft PowerPoint
3 10 (1.43%) Microsoft Excel
4 3 (0.43%) Spreadsheet
5 1 (0.14%) 1Password
5 1 (0.14%) Microsoft Project
Business Applications
1 8 (1.14%) Elite 3E
2 7 (1.00%) Dynamics CRM
3 6 (0.86%) Adaptiv
4 4 (0.57%) Remedy ITSM
4 4 (0.57%) SAP SCM
5 2 (0.29%) Carpe Diem
5 2 (0.29%) Dynamics NAV
5 2 (0.29%) Sage 200
6 1 (0.14%) Dynamics AX
6 1 (0.14%) Dynamics GP
6 1 (0.14%) NetSuite
6 1 (0.14%) Oracle EBS
6 1 (0.14%) Oracle HRMS
6 1 (0.14%) Oracle iRecruitment
6 1 (0.14%) SAP WM
6 1 (0.14%) Shopify
6 1 (0.14%) Visualfiles
Cloud Services
1 202 (28.82%) Microsoft 365
2 201 (28.67%) Azure
3 97 (13.84%) Entra ID
4 84 (11.98%) AWS
5 56 (7.99%) SaaS
6 53 (7.56%) Power Platform
7 32 (4.56%) PaaS
8 30 (4.28%) Azure Monitor
9 29 (4.14%) Power Automate
10 28 (3.99%) IaaS
11 21 (3.00%) Azure DevOps
12 17 (2.43%) Azure ExpressRoute
13 16 (2.28%) Azure AI
13 16 (2.28%) Azure Key Vault
13 16 (2.28%) Azure Service Bus
13 16 (2.28%) OneDrive
13 16 (2.28%) PowerApps
14 14 (2.00%) Cloud Computing
14 14 (2.00%) Dynamics 365
15 11 (1.57%) GCP
Communications & Networking
1 73 (10.41%) Firewall
2 71 (10.13%) DNS
3 59 (8.42%) WAN
4 49 (6.99%) VPN
5 44 (6.28%) LAN
6 34 (4.85%) DHCP
7 29 (4.14%) Wireless
8 22 (3.14%) SD-WAN
9 21 (3.00%) TCP/IP
10 18 (2.57%) Remote Desktop
11 17 (2.43%) VLAN
12 13 (1.85%) WLAN
13 12 (1.71%) VoIP
14 11 (1.57%) Internet
15 9 (1.28%) Network Security
16 8 (1.14%) SAN
17 7 (1.00%) ADSL
17 7 (1.00%) Unified Communications
18 6 (0.86%) Wi-Fi
19 5 (0.71%) SNMP
Database & Business Intelligence
1 78 (11.13%) Oracle Reports
2 75 (10.70%) Data Warehouse
2 75 (10.70%) Enterprise Data Warehouse
3 41 (5.85%) Power BI
4 26 (3.71%) SQL Server
5 18 (2.57%) Data Lake
6 17 (2.43%) MySQL
7 14 (2.00%) Relational Database
8 10 (1.43%) Amazon RDS
9 8 (1.14%) SQL Server Integration Services
10 7 (1.00%) DB2
11 3 (0.43%) Data Mining
12 2 (0.29%) SQL Server Reporting Services
13 1 (0.14%) Azure SQL Database
13 1 (0.14%) DTS
13 1 (0.14%) MongoDB
13 1 (0.14%) Oracle BI Publisher
13 1 (0.14%) PostgreSQL
Development Applications
1 17 (2.43%) Git
2 14 (2.00%) JIRA
3 8 (1.14%) Visual Studio
4 4 (0.57%) Katalon Studio
4 4 (0.57%) Selenium
5 1 (0.14%) Hudson
General
1 363 (51.78%) Social Skills
2 232 (33.10%) Finance
3 176 (25.11%) Analytical Skills
4 91 (12.98%) Organisational Skills
5 77 (10.98%) Military
6 43 (6.13%) Inclusion and Diversity
7 31 (4.42%) Legal
8 28 (3.99%) Retail
9 27 (3.85%) Public Sector
10 26 (3.71%) Banking
11 23 (3.28%) Back Office
12 21 (3.00%) Law
13 16 (2.28%) Local Government
14 13 (1.85%) Presentation Skills
15 12 (1.71%) Games
16 11 (1.57%) Automotive
16 11 (1.57%) Manufacturing
17 9 (1.28%) Welsh Language
18 7 (1.00%) Marketing
19 6 (0.86%) Influencing Skills
Job Titles
1 145 (20.68%) Analyst
2 67 (9.56%) Senior
3 55 (7.85%) Support Analyst
4 54 (7.70%) Lead
5 48 (6.85%) IT Analyst
6 44 (6.28%) IT Support
7 41 (5.85%) Desktop Support
8 40 (5.71%) 2nd Line Support
8 40 (5.71%) IT Manager
9 37 (5.28%) Service Manager
10 35 (4.99%) Support Technician
11 33 (4.71%) Applications Support
11 33 (4.71%) Service Analyst
12 32 (4.56%) Desktop Support Technician
12 32 (4.56%) Desktop Technician
13 29 (4.14%) Senior Analyst
14 28 (3.99%) Service Desk Analyst
15 27 (3.85%) Architect
16 25 (3.57%) Consultant
16 25 (3.57%) Database Engineer
Libraries, Frameworks & Software Standards
1 11 (1.57%) HTML
2 10 (1.43%) .NET
2 10 (1.43%) AngularJS
2 10 (1.43%) CSS
3 8 (1.14%) Oracle Fusion
4 7 (1.00%) .NET Framework
4 7 (1.00%) ASP.NET
4 7 (1.00%) JSON
4 7 (1.00%) REST
4 7 (1.00%) SOAP
5 6 (0.86%) XML
6 4 (0.57%) React
7 3 (0.43%) Middleware
8 2 (0.29%) Elastic Stack
8 2 (0.29%) Software Packaging
8 2 (0.29%) Web Services
9 1 (0.14%) Ajax
9 1 (0.14%) FIX Protocol
9 1 (0.14%) FreeSWITCH
9 1 (0.14%) Node.js
Miscellaneous
1 47 (6.70%) Management Information System
2 34 (4.85%) Self-Motivation
3 32 (4.56%) Onboarding
4 30 (4.28%) Data Centre
5 22 (3.14%) NHS
6 21 (3.00%) CMDB
7 20 (2.85%) Driving Licence
8 11 (1.57%) Clustering
8 11 (1.57%) IoT
9 10 (1.43%) Analytical Mindset
9 10 (1.43%) Product Ownership
10 9 (1.28%) Cloud Native
10 9 (1.28%) Market Risk
10 9 (1.28%) Virtual Team
11 7 (1.00%) Enterprise Software
11 7 (1.00%) Security Posture
11 7 (1.00%) Video Conferencing
12 6 (0.86%) Credit Risk
12 6 (0.86%) Foreign Exchange (FX)
12 6 (0.86%) Social Media
Operating Systems
1 217 (30.96%) Windows
2 91 (12.98%) Windows Server
3 61 (8.70%) Windows 10
4 51 (7.28%) Linux
5 17 (2.43%) Android
6 15 (2.14%) Apple iOS
6 15 (2.14%) Mac OS
7 10 (1.43%) Windows Server 2016
8 9 (1.28%) Red Hat Enterprise Linux
8 9 (1.28%) Windows Server 2019
9 7 (1.00%) Unix
10 6 (0.86%) zOS
11 4 (0.57%) CentOS
12 3 (0.43%) Windows Server 2012
13 2 (0.29%) Debian
13 2 (0.29%) SUSE
13 2 (0.29%) Ubuntu
13 2 (0.29%) Windows Server 2008
14 1 (0.14%) AIX
14 1 (0.14%) Mac OS X
Processes & Methodologies
1 255 (36.38%) Service Management
2 184 (26.25%) Agile
3 183 (26.11%) Problem-Solving
4 144 (20.54%) Customer Service
5 142 (20.26%) Analytics
5 142 (20.26%) DevOps
6 135 (19.26%) ITSM
7 123 (17.55%) Continuous Improvement
8 120 (17.12%) Change Management
9 117 (16.69%) Customer Experience
10 97 (13.84%) Service Delivery
11 93 (13.27%) Data Integration
12 92 (13.12%) Business Analysis
13 89 (12.70%) Data Management
13 89 (12.70%) Data Modelling
14 87 (12.41%) Cybersecurity
15 77 (10.98%) Project Management
15 77 (10.98%) Roadmaps
16 74 (10.56%) Problem Management
17 60 (8.56%) Mentoring
Programming Languages
1 89 (12.70%) SQL
2 65 (9.27%) PowerShell
3 34 (4.85%) Python
4 19 (2.71%) JavaScript
5 17 (2.43%) Bicep
6 15 (2.14%) C#
7 9 (1.28%) Java
7 9 (1.28%) T-SQL
8 8 (1.14%) PL/SQL
9 7 (1.00%) VB.NET
10 6 (0.86%) Bash
11 5 (0.71%) Shell Script
12 2 (0.29%) Perl
13 1 (0.14%) ABAP
13 1 (0.14%) C++
13 1 (0.14%) Kusto Query Language
Qualifications
1 114 (16.26%) DBS Check
2 112 (15.98%) Degree
3 70 (9.99%) Microsoft Certification
4 64 (9.13%) ITIL Certification
5 48 (6.85%) Azure Certification
6 39 (5.56%) PMI Certification
7 37 (5.28%) PMP
8 36 (5.14%) Security Cleared
9 33 (4.71%) Network+ Certification
10 30 (4.28%) CISSP
10 30 (4.28%) SC Cleared
11 27 (3.85%) A+ Certification
12 21 (3.00%) ITIL Foundation Certificate
13 20 (2.85%) Cisco Certification
13 20 (2.85%) MCITP
13 20 (2.85%) MCSA
13 20 (2.85%) MCSE
14 19 (2.71%) Computer Science Degree
15 18 (2.57%) CISM
16 16 (2.28%) CTC Cleared
Quality Assurance & Compliance
1 110 (15.69%) SLA
2 33 (4.71%) ISO/IEC 27001
3 29 (4.14%) COBIT
4 23 (3.28%) QA
5 22 (3.14%) NIST
6 11 (1.57%) Cyber Essentials
6 11 (1.57%) GDPR
7 8 (1.14%) Cyber Essentials PLUS
7 8 (1.14%) Sarbanes-Oxley
8 7 (1.00%) PMO
9 6 (0.86%) GRC
9 6 (0.86%) NCSC
10 4 (0.57%) Data Quality
10 4 (0.57%) ISO/IEC 20000
10 4 (0.57%) JSP 440
11 3 (0.43%) ISO 9001
11 3 (0.43%) PCI DSS
12 2 (0.29%) Accessibility
12 2 (0.29%) ISO 22301
13 1 (0.14%) Software Quality Assurance
System Software
1 150 (21.40%) Active Directory
2 32 (4.56%) VMware Infrastructure
3 16 (2.28%) Virtual Machines
4 10 (1.43%) Hyper-V
5 8 (1.14%) Virtual Desktop
6 7 (1.00%) VMware ESXi
7 5 (0.71%) Terminal Services
7 5 (0.71%) Veritas Cluster Server
7 5 (0.71%) vSphere
8 2 (0.29%) Firmware
8 2 (0.29%) VMware NSX
9 1 (0.14%) Virtual Servers
9 1 (0.14%) XenApp
Systems Management
1 89 (12.70%) Microsoft Intune
2 22 (3.14%) SCCM
3 19 (2.71%) Single Sign-On
4 16 (2.28%) Terraform
5 15 (2.14%) Ansible
6 7 (1.00%) AirWatch
7 6 (0.86%) Jamf Pro
7 6 (0.86%) SmoothWall
7 6 (0.86%) ZABBIX
8 5 (0.71%) SCOM
9 4 (0.57%) Progress Chef
9 4 (0.57%) Puppet
10 3 (0.43%) FortiGate
10 3 (0.43%) Grafana
10 3 (0.43%) Nessus
10 3 (0.43%) Prometheus
10 3 (0.43%) SCOrch
11 1 (0.14%) DameWare
11 1 (0.14%) NetBackup
11 1 (0.14%) WSUS
Vendors
1 262 (37.38%) Microsoft
2 95 (13.55%) Oracle
3 91 (12.98%) ServiceNow
4 68 (9.70%) Cisco
5 46 (6.56%) VMware
6 40 (5.71%) Meraki
7 38 (5.42%) Apple
8 19 (2.71%) Databricks
9 17 (2.43%) SolarWinds
10 16 (2.28%) Google
11 15 (2.14%) Salesforce
12 13 (1.85%) Citrix
13 12 (1.71%) Murex
13 12 (1.71%) SAP
14 9 (1.28%) IBM
14 9 (1.28%) iManage
14 9 (1.28%) Intapp
14 9 (1.28%) Red Hat
15 8 (1.14%) HP
15 8 (1.14%) Splunk