ITIL Jobs with Work from Home Options

ITIL (Information Technology Infrastructure Library)
UK > Work from Home

The table below provides summary statistics for permanent remote or hybrid work requiring ITIL skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ITIL over the 6 months leading up to 26 July 2024, comparing them to the same period in the previous two years.

6 months to
26 Jul 2024
Same period 2023 Same period 2022
Rank 55 55 96
Rank change year-on-year 0 +41 +13
Permanent jobs citing ITIL 1,266 1,670 3,125
As % of all permanent jobs with a WFH option 4.53% 5.09% 3.98%
As % of the Processes & Methodologies category 5.12% 5.31% 4.10%
Number of salaries quoted 937 1,374 2,566
10th Percentile £31,250 £32,000 £30,413
25th Percentile £40,988 £40,000 £40,000
Median annual salary (50th Percentile) £54,500 £52,500 £52,000
Median % change year-on-year +3.81% +0.96% +6.12%
75th Percentile £65,000 £67,500 £65,000
90th Percentile £77,500 £85,000 £77,500
UK median annual salary £49,762 £50,000 £50,000
% change year-on-year -0.48% - +11.11%

All Process and Methodology Skills
Work from Home

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with remote or hybrid options requiring process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 24,720 31,469 76,283
As % of all permanent jobs with a WFH option 88.48% 95.89% 97.14%
Number of salaries quoted 17,624 23,346 43,834
10th Percentile £35,000 £37,500 £36,250
25th Percentile £42,500 £47,500 £46,250
Median annual salary (50th Percentile) £57,965 £62,500 £60,000
Median % change year-on-year -7.26% +4.17% +9.09%
75th Percentile £77,500 £81,250 £80,000
90th Percentile £96,250 £100,000 £95,000
UK median annual salary £55,000 £60,000 £60,000
% change year-on-year -8.33% - +9.09%

ITIL
Trend for Jobs with a WFH Option

Job vacancies with a work from home option citing ITIL as a proportion of all IT jobs advertised.

ITIL trend for jobs with a WFH option

ITIL
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing ITIL.

ITIL salary trend for jobs with a WFH option

ITIL
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with a work from home option citing ITIL over the 6 months to 26 July 2024.

ITIL salary histogram for jobs with a WFH option

ITIL
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 97 (7.66%) Microsoft Exchange
2 57 (4.50%) SharePoint
3 19 (1.50%) Confluence
4 13 (1.03%) OpenStack
5 6 (0.47%) IIS
6 5 (0.39%) CMS
7 4 (0.32%) Exchange Server 2000
7 4 (0.32%) Oracle Workflow
8 3 (0.24%) Apache
9 2 (0.16%) BizTalk Server
10 1 (0.079%) Appian
10 1 (0.079%) ArcGIS
10 1 (0.079%) Moodle
Applications
1 109 (8.61%) Microsoft Office
2 32 (2.53%) Microsoft Excel
3 16 (1.26%) MS Visio
4 12 (0.95%) Microsoft PowerPoint
5 7 (0.55%) Microsoft Project
6 4 (0.32%) Trello
7 1 (0.079%) CATIA
7 1 (0.079%) NASTRAN
7 1 (0.079%) Spreadsheet
Business Applications
1 20 (1.58%) Dynamics CRM
2 15 (1.18%) Oracle EBS
3 12 (0.95%) iTrent
4 10 (0.79%) Infor SunSystems
5 7 (0.55%) NEC Housing
6 6 (0.47%) Elite 3E
6 6 (0.47%) SAP S/4HANA
7 5 (0.39%) HFM
8 4 (0.32%) BASE24
8 4 (0.32%) Oracle ERP
8 4 (0.32%) PeopleSoft HCM
8 4 (0.32%) Remedy ITSM
8 4 (0.32%) SAP CX
9 3 (0.24%) Dynamics NAV
9 3 (0.24%) SAP GTS
10 2 (0.16%) Oracle iProcurement
10 2 (0.16%) Salesforce CRM
10 2 (0.16%) SAP ERP
10 2 (0.16%) thinkFolio
10 2 (0.16%) Unit4 Business World
Cloud Services
1 352 (27.80%) Azure
2 317 (25.04%) Microsoft 365
3 113 (8.93%) Entra ID
4 77 (6.08%) AWS
5 56 (4.42%) IaaS
6 55 (4.34%) Power Platform
7 52 (4.11%) SaaS
8 34 (2.69%) Cloud Computing
9 32 (2.53%) Dynamics 365
10 28 (2.21%) PaaS
11 27 (2.13%) Azure DevOps
12 20 (1.58%) Azure Data Factory
12 20 (1.58%) Azure Monitor
13 18 (1.42%) Azure Storage
14 15 (1.18%) Nutanix
14 15 (1.18%) WhatsApp
15 14 (1.11%) PowerApps
16 13 (1.03%) Serverless
17 12 (0.95%) GCP
17 12 (0.95%) Microsoft Copilot
Communications & Networking
1 145 (11.45%) Firewall
2 92 (7.27%) DNS
3 76 (6.00%) WAN
4 71 (5.61%) LAN
5 64 (5.06%) DHCP
6 56 (4.42%) TCP/IP
7 48 (3.79%) SAN
7 48 (3.79%) VPN
8 41 (3.24%) Wireless
9 39 (3.08%) Wi-Fi
10 36 (2.84%) Network Security
11 31 (2.45%) SD-WAN
12 25 (1.97%) VLAN
13 20 (1.58%) WLAN
14 18 (1.42%) Internet
14 18 (1.42%) Remote Desktop
15 16 (1.26%) MPLS
16 11 (0.87%) BGP
16 11 (0.87%) OSPF
16 11 (0.87%) VoIP
Database & Business Intelligence
1 55 (4.34%) SQL Server
2 27 (2.13%) Power BI
2 27 (2.13%) Relational Database
3 18 (1.42%) Amazon RDS
4 15 (1.18%) SQL Server Reporting Services
5 14 (1.11%) SQL Server Integration Services
6 13 (1.03%) MySQL
6 13 (1.03%) Oracle Database
7 12 (0.95%) Data Warehouse
8 10 (0.79%) BusinessObjects
9 9 (0.71%) RDBMS
10 6 (0.47%) Azure SQL Database
11 5 (0.39%) Big Data
11 5 (0.39%) PostgreSQL
12 4 (0.32%) InfluxDB
12 4 (0.32%) MongoDB
12 4 (0.32%) NonStop SQL
12 4 (0.32%) SAP HANA
12 4 (0.32%) SQL Server Analysis Services
13 3 (0.24%) Oracle Reports
Development Applications
1 33 (2.61%) JIRA
2 14 (1.11%) GitLab
3 12 (0.95%) Artifactory
4 7 (0.55%) Jenkins
5 6 (0.47%) Git
6 5 (0.39%) MSI
7 4 (0.32%) AdminStudio
7 4 (0.32%) InstallShield
7 4 (0.32%) SQL Server Management Studio (SSMS)
8 3 (0.24%) Axure RP
9 2 (0.16%) Atlassian Bamboo
9 2 (0.16%) HP UFT
9 2 (0.16%) JMeter
9 2 (0.16%) LoadRunner
9 2 (0.16%) MSTest
9 2 (0.16%) Selenium
9 2 (0.16%) Team Foundation Server
10 1 (0.079%) Eclipse
10 1 (0.079%) Rational DOORS
General
1 507 (40.05%) Social Skills
2 259 (20.46%) Finance
3 137 (10.82%) Legal
4 123 (9.72%) Analytical Skills
5 98 (7.74%) Public Sector
6 91 (7.19%) Inclusion and Diversity
7 89 (7.03%) Retail
8 61 (4.82%) Organisational Skills
9 53 (4.19%) Law
10 32 (2.53%) Presentation Skills
11 26 (2.05%) Banking
12 25 (1.97%) Influencing Skills
13 22 (1.74%) Manufacturing
14 19 (1.50%) Back Office
15 18 (1.42%) Front Office
16 17 (1.34%) Local Government
16 17 (1.34%) Police
17 16 (1.26%) Advertising
18 10 (0.79%) Financial Institution
18 10 (0.79%) Pharmaceutical
Job Titles
1 249 (19.67%) Analyst
2 172 (13.59%) Senior
3 140 (11.06%) Lead
4 129 (10.19%) IT Manager
4 129 (10.19%) Service Manager
5 101 (7.98%) Infrastructure Engineer
6 90 (7.11%) IT Support
7 80 (6.32%) Business Analyst
8 77 (6.08%) IT Services Manager
9 70 (5.53%) Support Analyst
10 69 (5.45%) Team Leader
11 66 (5.21%) Support Engineer
12 56 (4.42%) IT Engineer
13 51 (4.03%) 3rd Line Support
14 50 (3.95%) Architect
15 47 (3.71%) Developer
15 47 (3.71%) Network Engineer
15 47 (3.71%) Service Analyst
16 45 (3.55%) Senior Infrastructure Engineer
17 42 (3.32%) Applications Support
Libraries, Frameworks & Software Standards
1 34 (2.69%) .NET
2 16 (1.26%) ARM Templates
3 13 (1.03%) .NET Framework
3 13 (1.03%) HTML
4 12 (0.95%) FIX Protocol
5 11 (0.87%) ASP.NET
5 11 (0.87%) CSS
6 10 (0.79%) REST
6 10 (0.79%) XML
7 8 (0.63%) Oracle Fusion
8 7 (0.55%) Web Services
9 6 (0.47%) ASP.NET MVC
9 6 (0.47%) JSON
9 6 (0.47%) SOAP
10 5 (0.39%) EDI
11 4 (0.32%) 802.1X
11 4 (0.32%) Ajax
11 4 (0.32%) LDAP
11 4 (0.32%) Oracle GoldenGate
12 3 (0.24%) Node.js
Miscellaneous
1 86 (6.79%) Data Centre
2 77 (6.08%) Management Information System
3 63 (4.98%) Driving Licence
4 61 (4.82%) Self-Motivation
5 35 (2.76%) Public Cloud
6 34 (2.69%) CMDB
7 29 (2.29%) PKI
7 29 (2.29%) Product Ownership
8 28 (2.21%) Enterprise Software
9 24 (1.90%) Onboarding
10 22 (1.74%) Replication
11 20 (1.58%) Enterprise Storage
12 19 (1.50%) Hybrid Cloud
13 16 (1.26%) Housing Association
14 12 (0.95%) IoT
15 11 (0.87%) Mainframe
15 11 (0.87%) Virtual Team
16 9 (0.71%) Analytical Mindset
17 8 (0.63%) Clustering
18 7 (0.55%) Foreign Exchange (FX)
Operating Systems
1 359 (28.36%) Windows
2 155 (12.24%) Windows Server
3 98 (7.74%) Linux
4 97 (7.66%) Windows 10
5 37 (2.92%) Windows Server 2019
6 35 (2.76%) Windows Server 2016
7 34 (2.69%) Unix
8 24 (1.90%) Android
9 23 (1.82%) Windows 7
10 19 (1.50%) Apple iOS
11 11 (0.87%) Windows Server 2008
11 11 (0.87%) Windows Server 2012
12 8 (0.63%) Windows 8
13 7 (0.55%) Mac OS
14 5 (0.39%) Mac OS X
14 5 (0.39%) Ubuntu
15 4 (0.32%) CentOS
15 4 (0.32%) Oracle Linux
15 4 (0.32%) Red Hat Enterprise Linux
15 4 (0.32%) Windows Server 2003
Processes & Methodologies
1 338 (26.70%) Service Management
2 267 (21.09%) ITSM
3 265 (20.93%) Service Delivery
4 228 (18.01%) Agile
5 210 (16.59%) Customer Service
6 207 (16.35%) Problem-Solving
7 204 (16.11%) Project Management
8 169 (13.35%) Change Management
9 165 (13.03%) Coaching
10 149 (11.77%) Infrastructure Engineering
11 148 (11.69%) Mentoring
12 134 (10.58%) Disaster Recovery
13 132 (10.43%) Roadmaps
14 130 (10.27%) Continuous Improvement
15 129 (10.19%) DevOps
16 123 (9.72%) Incident Management
17 116 (9.16%) Stakeholder Management
18 115 (9.08%) Process Improvement
19 113 (8.93%) PRINCE2
20 112 (8.85%) Cybersecurity
Programming Languages
1 114 (9.00%) SQL
2 107 (8.45%) PowerShell
3 47 (3.71%) C#
4 39 (3.08%) Python
5 29 (2.29%) JavaScript
6 21 (1.66%) Bash
7 20 (1.58%) VB
8 17 (1.34%) Bicep
9 16 (1.26%) T-SQL
9 16 (1.26%) VBScript
10 11 (0.87%) Perl
11 10 (0.79%) PL/SQL
12 8 (0.63%) COBOL
12 8 (0.63%) Java
13 4 (0.32%) MATLAB
13 4 (0.32%) VB.NET
13 4 (0.32%) VBA
14 2 (0.16%) ActionScript
14 2 (0.16%) ActionScript 2.0
14 2 (0.16%) C
Qualifications
1 337 (26.62%) Degree
2 156 (12.32%) Security Cleared
3 114 (9.00%) SC Cleared
4 96 (7.58%) ITIL Certification
5 74 (5.85%) Microsoft Certification
6 55 (4.34%) Cisco Certification
7 54 (4.27%) ITIL Foundation Certificate
8 51 (4.03%) PMI Certification
8 51 (4.03%) PMP
9 47 (3.71%) Azure Certification
10 45 (3.55%) CCNA
11 42 (3.32%) CISSP
12 41 (3.24%) Computer Science Degree
13 39 (3.08%) DBS Check
13 39 (3.08%) DV Cleared
14 36 (2.84%) CCNP
15 22 (1.74%) MCSE
16 20 (1.58%) PRINCE2 Practitioner
17 18 (1.42%) CISM
18 17 (1.34%) MCITP
Quality Assurance & Compliance
1 107 (8.45%) SLA
2 97 (7.66%) QA
3 71 (5.61%) ISO/IEC 27001
4 56 (4.42%) Cyber Essentials
5 38 (3.00%) GDPR
6 16 (1.26%) Data Quality
7 15 (1.18%) NIST
7 15 (1.18%) PCI DSS
8 13 (1.03%) GRC
9 11 (0.87%) Accessibility
9 11 (0.87%) COBIT
9 11 (0.87%) Sarbanes-Oxley
10 8 (0.63%) ISO 9001
10 8 (0.63%) ISO/IEC 20000
11 6 (0.47%) Cyber Essentials PLUS
11 6 (0.47%) HIPAA
11 6 (0.47%) ISO 22301
12 3 (0.24%) California Consumer Privacy Act
12 3 (0.24%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
12 3 (0.24%) SOC 1
System Software
1 285 (22.51%) Active Directory
2 137 (10.82%) VMware Infrastructure
3 82 (6.48%) Hyper-V
4 45 (3.55%) Virtual Machines
5 30 (2.37%) Docker
5 30 (2.37%) Virtual Desktop
6 25 (1.97%) vSphere
7 22 (1.74%) XenDesktop
8 20 (1.58%) XenApp
9 17 (1.34%) VMware ESXi
10 11 (0.87%) IAG
10 11 (0.87%) Virtual Servers
11 8 (0.63%) VirtualBox
12 7 (0.55%) Firmware
12 7 (0.55%) Microsoft App-V
12 7 (0.55%) Terminal Services
13 3 (0.24%) Microsoft Virtual Server
14 2 (0.16%) Terminal Server
15 1 (0.079%) BitLocker
15 1 (0.079%) VMware NSX
Systems Management
1 105 (8.29%) Microsoft Intune
2 82 (6.48%) SCCM
3 47 (3.71%) Kubernetes
3 47 (3.71%) Terraform
4 35 (2.76%) SCOM
5 34 (2.69%) Ansible
6 29 (2.29%) WSUS
7 25 (1.97%) Active Directory Federation Services
8 14 (1.11%) Single Sign-On
9 13 (1.03%) ZABBIX
10 10 (0.79%) Puppet
11 8 (0.63%) Backup Exec
11 8 (0.63%) Symantec Endpoint Protection
11 8 (0.63%) vCenter Server
12 7 (0.55%) FortiGate
12 7 (0.55%) Microsoft Clustering
12 7 (0.55%) Nessus
13 5 (0.39%) Grafana
13 5 (0.39%) Jamf Pro
14 4 (0.32%) Autotask
Vendors
1 440 (34.76%) Microsoft
2 169 (13.35%) VMware
3 131 (10.35%) ServiceNow
4 98 (7.74%) Cisco
5 47 (3.71%) Oracle
6 46 (3.63%) Fortinet
7 44 (3.48%) Citrix
8 34 (2.69%) SAP
9 32 (2.53%) Meraki
10 30 (2.37%) Veeam
11 24 (1.90%) BMC
12 23 (1.82%) Dell
12 23 (1.82%) HP
13 21 (1.66%) SolarWinds
14 19 (1.50%) Salesforce
15 17 (1.34%) IBM
16 13 (1.03%) iManage
16 13 (1.03%) Sophos
17 12 (0.95%) Symantec
18 10 (0.79%) PeopleSoft