Hybrid/Remote ITIL Job Trends
ITIL (Information Technology Infrastructure Library)
UK > Work from Home
The table below provides summary statistics and salary benchmarking for remote or hybrid work requiring ITIL skills. It covers permanent job vacancies from the 6 months leading up to 16 October 2026, with comparisons to the same periods in the previous two years.
| 6 months to 16 Oct 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Rank | 58 | 69 | 39 |
| Rank change year-on-year | +11 | -30 | +5 |
| Permanent jobs citing ITIL | 1,061 | 770 | 1,149 |
| As % of all permanent jobs with remote/hybrid work options | 4.21% | 4.69% | 5.56% |
| As % of the Processes & Methodologies category | 5.22% | 5.00% | 6.32% |
| Number of salaries quoted | 653 | 548 | 603 |
| 10th Percentile | £29,300 | £29,600 | £30,000 |
| 25th Percentile | £40,000 | £32,688 | £37,500 |
| Median annual salary (50th Percentile) | £55,000 | £50,860 | £53,000 |
| Median % change year-on-year | +8.14% | -4.04% | -1.85% |
| 75th Percentile | £77,500 | £70,000 | £65,000 |
| 90th Percentile | £90,000 | £93,750 | £80,000 |
| UK median annual salary | £51,575 | £45,337 | £50,000 |
| % change year-on-year | +13.76% | -9.33% | -4.76% |
All Process & Methodology Skills
Work from Home
ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with remote or hybrid options requiring process or methodology skills.
| 6 months to 16 Oct 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Permanent vacancies with a requirement for process or methodology skills | 20,307 | 15,402 | 18,187 |
| As % of all permanent jobs with a WFH option | 80.66% | 93.79% | 88.00% |
| Number of salaries quoted | 14,399 | 8,401 | 10,957 |
| 10th Percentile | £34,000 | £29,750 | £35,750 |
| 25th Percentile | £44,447 | £40,000 | £45,000 |
| Median annual salary (50th Percentile) | £60,000 | £57,500 | £60,498 |
| Median % change year-on-year | +4.35% | -4.96% | -3.20% |
| 75th Percentile | £80,000 | £77,500 | £81,250 |
| 90th Percentile | £100,000 | £100,000 | £102,500 |
| UK median annual salary | £60,000 | £55,000 | £60,000 |
| % change year-on-year | +9.09% | -8.33% | - |
ITIL Job Vacancy Trend for Remote/Hybrid Jobs
Historical trend showing the proportion of permanent IT job postings citing ITIL and offering remote or hybrid work options relative to all permanent IT jobs advertised.
ITIL Salary Trend for Remote/Hybrid Jobs
Salary distribution trend for jobs with remote/hybrid work options citing ITIL.
ITIL Salary Histogram for Remote/Hybrid Jobs
Salary distribution for jobs with remote/hybrid work options citing ITIL over the 6 months to 16 October 2026.
ITIL Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category
The table below expands on the one above by listing co-occurrences one category at a time. It covers the same employment type, locality and period, with up to 20 co-occurrences in each category.
Processes & Methodologies
| Rank | Skill | Share | Job Ads |
|---|---|---|---|
| 1 | Continuous Improvement | 38.8% | 412 |
| 2 | Service Management | 33.0% | 350 |
| 3 | ITSM | 31.6% | 335 |
| 4 | Problem-Solving | 27.8% | 295 |
| 5 | Stakeholder Management | 24.1% | 256 |
| 6 | Customer Service | 22.1% | 234 |
| 7 | Service Delivery | 21.5% | 228 |
| 8 | Agile | 19.2% | 204 |
| 8 | Stakeholder Engagement | 19.2% | 204 |
| 10 | Mentoring | 17.9% | 190 |
| 11 | Cybersecurity | 17.0% | 180 |
| 12 | Project Delivery | 15.7% | 167 |
| 13 | AI | 15.1% | 160 |
| 14 | Change Management | 14.2% | 151 |
| 15 | PRINCE2 | 13.3% | 141 |
| 16 | Information Security | 13.1% | 139 |
| 17 | Collaborative Working | 11.6% | 123 |
| 18 | Business Continuity | 10.7% | 114 |
| 19 | Incident Management | 10.7% | 113 |
| 20 | Decision-Making | 10.3% | 109 |