ITIL Jobs with Work from Home Options

ITIL (Information Technology Infrastructure Library)
UK > Work from Home

The table below provides summary statistics for permanent job vacancies with an option to work from home (WFH) and a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 28 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
28 Apr 2024
Same period 2023 Same period 2022
Rank 54 65 80
Rank change year-on-year +11 +15 +18
Permanent jobs citing ITIL 1,628 2,031 2,913
As % of all permanent jobs with a WFH option 4.82% 4.75% 4.35%
As % of the Processes & Methodologies category 5.26% 4.94% 4.49%
Number of salaries quoted 1,355 1,603 2,409
10th Percentile £31,250 £30,757 £29,750
25th Percentile £40,000 £37,334 £40,000
Median annual salary (50th Percentile) £54,296 £50,250 £52,500
Median % change year-on-year +8.05% -4.29% +11.11%
75th Percentile £64,242 £67,500 £65,000
90th Percentile £77,500 £85,000 £77,300
UK median annual salary £49,995 £47,500 £47,602
% change year-on-year +5.25% -0.21% +5.78%

All Process and Methodology Skills
Work from Home

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a WFH option and a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 30,936 41,103 64,824
As % of all permanent jobs with a WFH option 91.64% 96.07% 96.89%
Number of salaries quoted 23,504 28,573 41,309
10th Percentile £33,756 £37,500 £36,250
25th Percentile £42,500 £47,500 £45,500
Median annual salary (50th Percentile) £57,500 £62,500 £60,000
Median % change year-on-year -8.00% +4.17% +9.09%
75th Percentile £75,000 £82,500 £80,000
90th Percentile £95,000 £100,000 £95,000
UK median annual salary £55,000 £61,500 £60,000
% change year-on-year -10.57% +2.50% +9.09%

ITIL
Trend for Jobs with a WFH Option

Job vacancies with a work from home option citing ITIL as a proportion of all IT jobs advertised.

ITIL trend for jobs with a WFH option

ITIL
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing ITIL.

ITIL salary trend for jobs with a WFH option

ITIL
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with a work from home option citing ITIL over the 6 months to 28 April 2024.

ITIL salary histogram for jobs with a WFH option

ITIL
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 166 (10.20%) Microsoft Exchange
2 81 (4.98%) SharePoint
3 21 (1.29%) Confluence
4 19 (1.17%) CMS
5 17 (1.04%) OpenStack
6 16 (0.98%) IIS
7 6 (0.37%) Apache
7 6 (0.37%) Exchange Server 2000
8 4 (0.25%) ArcGIS
8 4 (0.25%) EPiServer
8 4 (0.25%) SAS
8 4 (0.25%) Tomcat
9 3 (0.18%) Exchange Server 2013
10 2 (0.12%) Drupal
10 2 (0.12%) WordPress
11 1 (0.061%) BizTalk Server
11 1 (0.061%) nginx
11 1 (0.061%) SharePoint 2010
Applications
1 111 (6.82%) Microsoft Office
2 26 (1.60%) Microsoft Excel
3 12 (0.74%) MS Visio
4 7 (0.43%) Microsoft PowerPoint
5 6 (0.37%) Microsoft Project
5 6 (0.37%) Trello
6 3 (0.18%) SPSS
7 2 (0.12%) CATIA
7 2 (0.12%) NASTRAN
Business Applications
1 58 (3.56%) Dynamics CRM
2 24 (1.47%) PlanetPress Connect
3 17 (1.04%) NEC Housing
4 12 (0.74%) Remedy ITSM
5 11 (0.68%) SAP S/4HANA
6 10 (0.61%) Infor SunSystems
6 10 (0.61%) iTrent
7 9 (0.55%) SAP CX
8 6 (0.37%) Aladdin
8 6 (0.37%) thinkFolio
9 5 (0.31%) Dynamics NAV
10 4 (0.25%) BASE24
10 4 (0.25%) BusinessWorks
10 4 (0.25%) Elite 3E
10 4 (0.25%) Oracle EBS
10 4 (0.25%) SAP ERP
10 4 (0.25%) Sparx Enterprise Architect
11 3 (0.18%) SAP Business One
11 3 (0.18%) SAP GTS
11 3 (0.18%) SAP WM
Cloud Services
1 493 (30.28%) Azure
2 407 (25.00%) Microsoft 365
3 132 (8.11%) AWS
4 113 (6.94%) Entra ID
5 80 (4.91%) Power Platform
6 75 (4.61%) SaaS
7 71 (4.36%) IaaS
8 64 (3.93%) Azure DevOps
9 36 (2.21%) Cloud Computing
10 32 (1.97%) PaaS
11 31 (1.90%) PowerApps
12 28 (1.72%) Dynamics 365
12 28 (1.72%) GCP
12 28 (1.72%) WhatsApp
13 24 (1.47%) OpenShift
14 23 (1.41%) Nutanix
15 20 (1.23%) Power Automate
16 18 (1.11%) Azure Data Factory
16 18 (1.11%) Azure Monitor
16 18 (1.11%) Azure Storage
Communications & Networking
1 173 (10.63%) Firewall
2 137 (8.42%) DNS
3 93 (5.71%) DHCP
4 89 (5.47%) LAN
5 87 (5.34%) TCP/IP
6 81 (4.98%) WAN
7 64 (3.93%) VPN
8 59 (3.62%) SAN
9 56 (3.44%) Wi-Fi
10 49 (3.01%) Wireless
11 44 (2.70%) Network Security
12 33 (2.03%) VLAN
13 31 (1.90%) SD-WAN
14 25 (1.54%) Internet
15 24 (1.47%) MPLS
16 18 (1.11%) SSL
16 18 (1.11%) VoIP
17 17 (1.04%) BGP
17 17 (1.04%) WLAN
18 14 (0.86%) Remote Desktop
Database & Business Intelligence
1 142 (8.72%) SQL Server
2 52 (3.19%) Data Warehouse
3 48 (2.95%) Relational Database
4 42 (2.58%) Power BI
5 29 (1.78%) SQL Server Integration Services
6 24 (1.47%) Amazon RDS
7 18 (1.11%) SQL Server Reporting Services
8 14 (0.86%) MySQL
9 13 (0.80%) Oracle Database
10 12 (0.74%) BusinessObjects
11 11 (0.68%) RDBMS
12 10 (0.61%) Azure SQL Database
12 10 (0.61%) Big Data
13 5 (0.31%) Geospatial Data
14 4 (0.25%) GIS
14 4 (0.25%) NonStop SQL
14 4 (0.25%) PostgreSQL
14 4 (0.25%) SQL Server Analysis Services
15 3 (0.18%) EDRMS
15 3 (0.18%) InfluxDB
Development Applications
1 75 (4.61%) JIRA
2 37 (2.27%) GitLab
3 28 (1.72%) SQL Server Management Studio (SSMS)
4 21 (1.29%) Artifactory
5 17 (1.04%) Git
5 17 (1.04%) IBM UrbanCode
6 10 (0.61%) MSI
7 7 (0.43%) Jenkins
8 4 (0.25%) AdminStudio
8 4 (0.25%) InstallShield
8 4 (0.25%) Visual Studio
9 3 (0.18%) Rational DOORS
10 2 (0.12%) HP UFT
10 2 (0.12%) JMeter
10 2 (0.12%) LoadRunner
10 2 (0.12%) MSTest
10 2 (0.12%) Selenium
10 2 (0.12%) Team Foundation Server
11 1 (0.061%) Eclipse
General
1 625 (38.39%) Social Skills
2 383 (23.53%) Finance
3 132 (8.11%) Analytical Skills
4 114 (7.00%) Public Sector
5 96 (5.90%) Inclusion and Diversity
6 86 (5.28%) Law
7 83 (5.10%) Legal
8 77 (4.73%) Organisational Skills
9 49 (3.01%) Presentation Skills
10 42 (2.58%) Banking
11 28 (1.72%) Influencing Skills
12 20 (1.23%) Local Government
12 20 (1.23%) Manufacturing
12 20 (1.23%) Retail
13 19 (1.17%) Front Office
14 17 (1.04%) Advertising
15 15 (0.92%) Military
15 15 (0.92%) Police
16 14 (0.86%) Documentation Skills
16 14 (0.86%) Fire and Rescue
Job Titles
1 313 (19.23%) Analyst
2 257 (15.79%) Senior
3 184 (11.30%) Infrastructure Engineer
4 144 (8.85%) IT Manager
5 142 (8.72%) Service Manager
6 132 (8.11%) IT Support
6 132 (8.11%) Support Analyst
7 123 (7.56%) Support Engineer
8 104 (6.39%) Lead
9 97 (5.96%) IT Engineer
10 87 (5.34%) Developer
11 82 (5.04%) IT Services Manager
12 77 (4.73%) Applications Support
13 69 (4.24%) Senior Infrastructure Engineer
14 68 (4.18%) 3rd Line Support
14 68 (4.18%) Service Analyst
15 67 (4.12%) IT Support Engineer
16 58 (3.56%) Applications Support Analyst
17 55 (3.38%) Architect
18 52 (3.19%) IT Analyst
Libraries, Frameworks & Software Standards
1 54 (3.32%) .NET
2 41 (2.52%) HTML
3 34 (2.09%) CSS
4 30 (1.84%) .NET Framework
4 30 (1.84%) XML
5 23 (1.41%) REST
6 22 (1.35%) SOAP
6 22 (1.35%) Web Services
7 21 (1.29%) JSON
8 18 (1.11%) ASP.NET
9 16 (0.98%) EDI
10 14 (0.86%) ARM Templates
11 12 (0.74%) FIX Protocol
12 10 (0.61%) LDAP
13 8 (0.49%) Ajax
13 8 (0.49%) cXML
13 8 (0.49%) EDIFACT
14 5 (0.31%) AngularJS
14 5 (0.31%) HTML5 Canvas
14 5 (0.31%) XSLT
Miscellaneous
1 141 (8.66%) Data Centre
2 130 (7.99%) Management Information System
3 74 (4.55%) Public Cloud
4 70 (4.30%) Self-Motivation
5 69 (4.24%) Driving Licence
6 40 (2.46%) Onboarding
7 38 (2.33%) Product Ownership
8 34 (2.09%) CMDB
9 30 (1.84%) Enterprise Software
10 26 (1.60%) PKI
11 25 (1.54%) Enterprise Storage
11 25 (1.54%) Hybrid Cloud
12 22 (1.35%) Housing Association
12 22 (1.35%) Mainframe
13 15 (0.92%) IoT
13 15 (0.92%) Replication
14 14 (0.86%) Private Cloud
15 13 (0.80%) Digital Signage
16 12 (0.74%) Distributed Denial-of-Service
17 11 (0.68%) Cyber Threat
Operating Systems
1 539 (33.11%) Windows
2 241 (14.80%) Windows Server
3 158 (9.71%) Windows 10
4 140 (8.60%) Linux
5 69 (4.24%) Unix
6 67 (4.12%) Windows Server 2016
7 59 (3.62%) Windows Server 2019
8 57 (3.50%) Windows 7
9 42 (2.58%) Windows Server 2012
10 34 (2.09%) Windows 8
11 25 (1.54%) Apple iOS
12 18 (1.11%) Android
13 17 (1.04%) Mac OS
13 17 (1.04%) Windows NT
14 15 (0.92%) Windows Server 2008
15 14 (0.86%) Mac OS X
16 11 (0.68%) Red Hat Enterprise Linux
17 10 (0.61%) CentOS
18 9 (0.55%) Ubuntu
19 7 (0.43%) CoreOS
Processes & Methodologies
1 456 (28.01%) Service Management
2 334 (20.52%) Service Delivery
3 326 (20.02%) ITSM
4 307 (18.86%) Customer Service
5 293 (18.00%) Problem-Solving
6 286 (17.57%) Agile
7 244 (14.99%) Infrastructure Engineering
8 232 (14.25%) Change Management
9 228 (14.00%) Mentoring
10 208 (12.78%) Project Management
11 202 (12.41%) DevOps
12 186 (11.43%) Problem Management
13 159 (9.77%) Roadmaps
14 158 (9.71%) Cybersecurity
15 147 (9.03%) Incident Management
16 139 (8.54%) Stakeholder Management
17 130 (7.99%) Coaching
17 130 (7.99%) PRINCE2
18 122 (7.49%) Continuous Improvement
19 99 (6.08%) Project Delivery
Programming Languages
1 194 (11.92%) SQL
2 131 (8.05%) PowerShell
3 70 (4.30%) JavaScript
4 56 (3.44%) C#
5 51 (3.13%) Python
6 48 (2.95%) T-SQL
7 40 (2.46%) Bash
8 30 (1.84%) PL/SQL
9 19 (1.17%) COBOL
9 19 (1.17%) VB
10 17 (1.04%) Groovy
11 15 (0.92%) Perl
12 14 (0.86%) Bicep
12 14 (0.86%) VBScript
13 11 (0.68%) Java
14 8 (0.49%) ActionScript
14 8 (0.49%) ActionScript 2.0
15 6 (0.37%) Data Analysis Expressions
16 4 (0.25%) VB.NET
16 4 (0.25%) VBA
Qualifications
1 341 (20.95%) Degree
2 245 (15.05%) Security Cleared
3 133 (8.17%) SC Cleared
4 114 (7.00%) ITIL Certification
5 104 (6.39%) Microsoft Certification
6 91 (5.59%) DV Cleared
7 69 (4.24%) ITIL Foundation Certificate
8 67 (4.12%) Cisco Certification
9 56 (3.44%) CCNA
10 50 (3.07%) CISSP
10 50 (3.07%) PMI Certification
11 47 (2.89%) PMP
12 46 (2.83%) Azure Certification
13 44 (2.70%) Computer Science Degree
13 44 (2.70%) DBS Check
14 42 (2.58%) CCNP
15 35 (2.15%) CTC Cleared
16 29 (1.78%) NVQ Level 3
17 28 (1.72%) PRINCE2 Practitioner
18 26 (1.60%) MCSE
Quality Assurance & Compliance
1 126 (7.74%) SLA
2 67 (4.12%) ISO/IEC 27001
3 58 (3.56%) Cyber Essentials
4 42 (2.58%) GDPR
5 29 (1.78%) NIST
6 26 (1.60%) QA
7 23 (1.41%) Data Quality
8 20 (1.23%) PCI DSS
9 16 (0.98%) GRC
10 13 (0.80%) COBIT
11 12 (0.74%) Accessibility
11 12 (0.74%) Sarbanes-Oxley
12 10 (0.61%) ISO/IEC 20000
13 7 (0.43%) SOC 1
14 6 (0.37%) ITGC
14 6 (0.37%) NCSC
15 5 (0.31%) ISO 22301
15 5 (0.31%) ISO 9001
15 5 (0.31%) PMO
16 3 (0.18%) HIPAA
System Software
1 412 (25.31%) Active Directory
2 180 (11.06%) VMware Infrastructure
3 114 (7.00%) Hyper-V
4 39 (2.40%) Virtual Desktop
5 38 (2.33%) Virtual Machines
6 37 (2.27%) XenDesktop
7 36 (2.21%) Docker
7 36 (2.21%) XenApp
8 32 (1.97%) VirtualBox
9 30 (1.84%) vSphere
10 17 (1.04%) VMware ESXi
11 16 (0.98%) Firmware
12 13 (0.80%) Virtual Servers
13 11 (0.68%) IAG
14 7 (0.43%) Microsoft App-V
15 4 (0.25%) Microsoft Virtual Server
15 4 (0.25%) Terminal Services
16 3 (0.18%) VMware Server
16 3 (0.18%) VMware Workstation
17 2 (0.12%) Terminal Server
Systems Management
1 133 (8.17%) Microsoft Intune
2 112 (6.88%) SCCM
3 81 (4.98%) Terraform
4 76 (4.67%) Ansible
5 49 (3.01%) Kubernetes
6 42 (2.58%) WSUS
7 40 (2.46%) SCOM
8 23 (1.41%) Active Directory Federation Services
9 17 (1.04%) Progress Chef
9 17 (1.04%) Puppet
9 17 (1.04%) Single Sign-On
10 11 (0.68%) Sysprep
10 11 (0.68%) vCenter Server
10 11 (0.68%) ZABBIX
11 8 (0.49%) HP UCMDB
11 8 (0.49%) Jamf Pro
11 8 (0.49%) Nessus
12 6 (0.37%) CSIRT
13 5 (0.31%) Grafana
13 5 (0.31%) Microsoft Clustering
Vendors
1 613 (37.65%) Microsoft
2 233 (14.31%) VMware
3 122 (7.49%) ServiceNow
4 113 (6.94%) Cisco
5 82 (5.04%) Citrix
6 53 (3.26%) HP
7 48 (2.95%) SAP
8 45 (2.76%) Meraki
9 42 (2.58%) Oracle
10 41 (2.52%) Veeam
11 37 (2.27%) IBM
12 35 (2.15%) Dynatrace
13 31 (1.90%) Fortinet
14 27 (1.66%) Apple
14 27 (1.66%) Dell
15 25 (1.54%) BMC
15 25 (1.54%) Google
16 24 (1.47%) FNZ
17 21 (1.29%) Splunk
18 19 (1.17%) Salesforce