ITIL Jobs with Work from Home Options

ITIL (Information Technology Infrastructure Library)
UK > Work from Home

The table below provides summary statistics for permanent job vacancies with an option to work from home (WFH) and a requirement for ITIL skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITIL over the 6 months to 24 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
24 May 2024
Same period 2023 Same period 2022
Rank 54 65 86
Rank change year-on-year +11 +21 +16
Permanent jobs citing ITIL 1,632 1,913 3,007
As % of all permanent jobs with a WFH option 4.79% 4.79% 4.18%
As % of the Processes & Methodologies category 5.28% 4.99% 4.31%
Number of salaries quoted 1,322 1,509 2,496
10th Percentile £31,250 £30,932 £29,750
25th Percentile £40,000 £37,500 £40,000
Median annual salary (50th Percentile) £54,000 £52,500 £52,250
Median % change year-on-year +2.86% +0.48% +10.00%
75th Percentile £64,375 £67,500 £65,000
90th Percentile £77,500 £85,000 £77,125
UK median annual salary £48,825 £47,500 £48,000
% change year-on-year +2.79% -1.04% +4.35%

All Process and Methodology Skills
Work from Home

ITIL is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a WFH option and a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 30,919 38,346 69,821
As % of all permanent jobs with a WFH option 90.84% 96.05% 97.08%
Number of salaries quoted 23,399 26,633 41,549
10th Percentile £33,750 £37,500 £36,250
25th Percentile £42,500 £47,500 £46,000
Median annual salary (50th Percentile) £57,500 £62,500 £60,000
Median % change year-on-year -8.00% +4.17% +9.09%
75th Percentile £75,000 £82,500 £80,000
90th Percentile £95,000 £100,000 £95,000
UK median annual salary £55,000 £61,000 £60,000
% change year-on-year -9.84% +1.67% +9.09%

ITIL
Trend for Jobs with a WFH Option

Job vacancies with a work from home option citing ITIL as a proportion of all IT jobs advertised.

ITIL trend for jobs with a WFH option

ITIL
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing ITIL.

ITIL salary trend for jobs with a WFH option

ITIL
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with a work from home option citing ITIL over the 6 months to 24 May 2024.

ITIL salary histogram for jobs with a WFH option

ITIL
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 146 (8.95%) Microsoft Exchange
2 70 (4.29%) SharePoint
3 20 (1.23%) Confluence
4 19 (1.16%) CMS
5 17 (1.04%) OpenStack
6 13 (0.80%) IIS
7 6 (0.37%) Apache
7 6 (0.37%) Exchange Server 2000
8 4 (0.25%) ArcGIS
8 4 (0.25%) EPiServer
8 4 (0.25%) SAS
9 3 (0.18%) Exchange Server 2013
10 2 (0.12%) BizTalk Server
10 2 (0.12%) Oracle Workflow
10 2 (0.12%) Tomcat
11 1 (0.061%) Drupal
11 1 (0.061%) Moodle
11 1 (0.061%) SharePoint 2010
11 1 (0.061%) WordPress
Applications
1 114 (6.99%) Microsoft Office
2 32 (1.96%) Microsoft Excel
3 16 (0.98%) MS Visio
4 9 (0.55%) Microsoft PowerPoint
5 8 (0.49%) Microsoft Project
6 5 (0.31%) Trello
7 3 (0.18%) SPSS
8 2 (0.12%) CATIA
8 2 (0.12%) NASTRAN
Business Applications
1 44 (2.70%) Dynamics CRM
2 15 (0.92%) NEC Housing
3 14 (0.86%) PlanetPress Connect
4 10 (0.61%) Infor SunSystems
4 10 (0.61%) iTrent
4 10 (0.61%) SAP S/4HANA
5 9 (0.55%) SAP CX
6 7 (0.43%) Oracle EBS
6 7 (0.43%) Remedy ITSM
7 6 (0.37%) Aladdin
7 6 (0.37%) Dynamics NAV
7 6 (0.37%) thinkFolio
8 4 (0.25%) BASE24
8 4 (0.25%) Elite 3E
8 4 (0.25%) SAP ERP
8 4 (0.25%) Sparx Enterprise Architect
9 3 (0.18%) SAP GTS
9 3 (0.18%) SAP WM
10 2 (0.12%) BusinessWorks
10 2 (0.12%) Oracle iProcurement
Cloud Services
1 492 (30.15%) Azure
2 396 (24.26%) Microsoft 365
3 125 (7.66%) AWS
4 120 (7.35%) Entra ID
5 74 (4.53%) Power Platform
6 68 (4.17%) IaaS
7 65 (3.98%) SaaS
8 64 (3.92%) Azure DevOps
9 33 (2.02%) Cloud Computing
10 31 (1.90%) PaaS
11 29 (1.78%) GCP
12 27 (1.65%) Dynamics 365
12 27 (1.65%) PowerApps
13 25 (1.53%) WhatsApp
14 24 (1.47%) OpenShift
15 22 (1.35%) Nutanix
16 20 (1.23%) Azure Data Factory
17 19 (1.16%) Azure Monitor
17 19 (1.16%) Azure Storage
18 17 (1.04%) Power Automate
Communications & Networking
1 168 (10.29%) Firewall
2 123 (7.54%) DNS
3 88 (5.39%) LAN
4 84 (5.15%) TCP/IP
5 81 (4.96%) DHCP
5 81 (4.96%) WAN
6 57 (3.49%) SAN
7 55 (3.37%) VPN
8 54 (3.31%) Wi-Fi
9 49 (3.00%) Wireless
10 41 (2.51%) Network Security
11 30 (1.84%) SD-WAN
12 29 (1.78%) VLAN
13 23 (1.41%) MPLS
14 22 (1.35%) Internet
14 22 (1.35%) WLAN
15 18 (1.10%) BGP
15 18 (1.10%) Remote Desktop
16 14 (0.86%) OSPF
16 14 (0.86%) VoIP
Database & Business Intelligence
1 127 (7.78%) SQL Server
2 46 (2.82%) Relational Database
3 42 (2.57%) Data Warehouse
4 37 (2.27%) Power BI
5 27 (1.65%) SQL Server Integration Services
6 19 (1.16%) Amazon RDS
6 19 (1.16%) SQL Server Reporting Services
7 18 (1.10%) MySQL
8 15 (0.92%) Oracle Database
9 12 (0.74%) BusinessObjects
10 11 (0.67%) RDBMS
11 10 (0.61%) Azure SQL Database
12 9 (0.55%) Big Data
13 5 (0.31%) Geospatial Data
14 4 (0.25%) GIS
14 4 (0.25%) InfluxDB
14 4 (0.25%) NonStop SQL
14 4 (0.25%) PostgreSQL
14 4 (0.25%) SQL Server Analysis Services
15 3 (0.18%) EDRMS
Development Applications
1 65 (3.98%) JIRA
2 35 (2.14%) GitLab
3 21 (1.29%) Artifactory
4 18 (1.10%) Git
4 18 (1.10%) SQL Server Management Studio (SSMS)
5 17 (1.04%) IBM UrbanCode
6 10 (0.61%) MSI
7 6 (0.37%) Jenkins
8 4 (0.25%) AdminStudio
8 4 (0.25%) InstallShield
8 4 (0.25%) Visual Studio
9 3 (0.18%) Rational DOORS
10 2 (0.12%) HP UFT
10 2 (0.12%) JMeter
10 2 (0.12%) LoadRunner
10 2 (0.12%) MSTest
10 2 (0.12%) Selenium
10 2 (0.12%) Team Foundation Server
11 1 (0.061%) Eclipse
General
1 639 (39.15%) Social Skills
2 375 (22.98%) Finance
3 141 (8.64%) Analytical Skills
4 115 (7.05%) Public Sector
5 108 (6.62%) Legal
6 106 (6.50%) Inclusion and Diversity
7 78 (4.78%) Law
8 74 (4.53%) Organisational Skills
9 50 (3.06%) Presentation Skills
10 46 (2.82%) Retail
11 45 (2.76%) Banking
12 27 (1.65%) Influencing Skills
13 22 (1.35%) Manufacturing
14 21 (1.29%) Front Office
14 21 (1.29%) Local Government
15 20 (1.23%) Advertising
16 16 (0.98%) Police
17 15 (0.92%) Back Office
17 15 (0.92%) Military
18 14 (0.86%) Documentation Skills
Job Titles
1 326 (19.98%) Analyst
2 253 (15.50%) Senior
3 180 (11.03%) Infrastructure Engineer
4 150 (9.19%) IT Manager
5 141 (8.64%) Service Manager
6 135 (8.27%) IT Support
7 126 (7.72%) Lead
8 124 (7.60%) Support Analyst
9 122 (7.48%) Support Engineer
10 94 (5.76%) IT Engineer
11 84 (5.15%) IT Services Manager
12 83 (5.09%) Developer
13 70 (4.29%) Applications Support
14 68 (4.17%) IT Support Engineer
14 68 (4.17%) Service Analyst
15 67 (4.11%) 3rd Line Support
15 67 (4.11%) Senior Infrastructure Engineer
16 54 (3.31%) Architect
17 50 (3.06%) IT Analyst
17 50 (3.06%) Network Engineer
Libraries, Frameworks & Software Standards
1 56 (3.43%) .NET
2 36 (2.21%) HTML
3 29 (1.78%) .NET Framework
3 29 (1.78%) CSS
4 24 (1.47%) XML
5 22 (1.35%) REST
6 21 (1.29%) JSON
7 16 (0.98%) SOAP
8 15 (0.92%) ARM Templates
8 15 (0.92%) ASP.NET
8 15 (0.92%) EDI
8 15 (0.92%) Web Services
9 12 (0.74%) FIX Protocol
10 8 (0.49%) cXML
10 8 (0.49%) EDIFACT
11 5 (0.31%) HTML5 Canvas
11 5 (0.31%) XSLT
12 4 (0.25%) AngularJS
12 4 (0.25%) Oracle GoldenGate
12 4 (0.25%) Twitter Bootstrap
Miscellaneous
1 134 (8.21%) Data Centre
2 126 (7.72%) Management Information System
3 76 (4.66%) Driving Licence
4 75 (4.60%) Public Cloud
5 72 (4.41%) Self-Motivation
6 42 (2.57%) Onboarding
7 39 (2.39%) Product Ownership
8 33 (2.02%) CMDB
9 30 (1.84%) Enterprise Software
10 28 (1.72%) Enterprise Storage
11 27 (1.65%) Hybrid Cloud
11 27 (1.65%) PKI
12 22 (1.35%) Housing Association
13 20 (1.23%) Mainframe
14 17 (1.04%) Replication
15 14 (0.86%) Cyber Threat
15 14 (0.86%) IoT
16 13 (0.80%) Data Structures
16 13 (0.80%) Digital Signage
17 12 (0.74%) Private Cloud
Operating Systems
1 522 (31.99%) Windows
2 225 (13.79%) Windows Server
3 148 (9.07%) Windows 10
4 143 (8.76%) Linux
5 69 (4.23%) Unix
6 62 (3.80%) Windows Server 2016
7 54 (3.31%) Windows Server 2019
8 51 (3.13%) Windows 7
9 34 (2.08%) Windows Server 2012
10 29 (1.78%) Windows 8
11 26 (1.59%) Apple iOS
12 18 (1.10%) Android
13 15 (0.92%) Mac OS
14 14 (0.86%) Mac OS X
15 12 (0.74%) Windows NT
15 12 (0.74%) Windows Server 2008
16 11 (0.67%) CentOS
16 11 (0.67%) Red Hat Enterprise Linux
17 10 (0.61%) Ubuntu
18 7 (0.43%) CoreOS
Processes & Methodologies
1 433 (26.53%) Service Management
2 332 (20.34%) Service Delivery
3 308 (18.87%) ITSM
4 306 (18.75%) Customer Service
5 291 (17.83%) Problem-Solving
6 285 (17.46%) Agile
7 241 (14.77%) Infrastructure Engineering
8 233 (14.28%) Mentoring
9 230 (14.09%) Change Management
10 210 (12.87%) Project Management
11 203 (12.44%) DevOps
12 181 (11.09%) Problem Management
13 164 (10.05%) Coaching
14 163 (9.99%) Cybersecurity
15 160 (9.80%) Roadmaps
16 159 (9.74%) Incident Management
17 137 (8.39%) Stakeholder Management
18 132 (8.09%) PRINCE2
19 121 (7.41%) Continuous Improvement
20 111 (6.80%) Disaster Recovery
Programming Languages
1 192 (11.76%) SQL
2 132 (8.09%) PowerShell
3 63 (3.86%) JavaScript
4 58 (3.55%) C#
5 51 (3.13%) Python
6 44 (2.70%) T-SQL
7 37 (2.27%) Bash
8 25 (1.53%) PL/SQL
9 20 (1.23%) VB
10 17 (1.04%) COBOL
10 17 (1.04%) Groovy
11 15 (0.92%) Bicep
11 15 (0.92%) VBScript
12 14 (0.86%) Perl
13 9 (0.55%) Java
14 8 (0.49%) ActionScript
14 8 (0.49%) ActionScript 2.0
15 6 (0.37%) Data Analysis Expressions
16 4 (0.25%) VBA
16 4 (0.25%) XPath
Qualifications
1 358 (21.94%) Degree
2 242 (14.83%) Security Cleared
3 135 (8.27%) SC Cleared
4 112 (6.86%) ITIL Certification
5 99 (6.07%) Microsoft Certification
6 88 (5.39%) DV Cleared
7 66 (4.04%) Cisco Certification
8 62 (3.80%) ITIL Foundation Certificate
9 58 (3.55%) PMI Certification
10 57 (3.49%) CISSP
11 55 (3.37%) PMP
12 54 (3.31%) CCNA
13 49 (3.00%) Azure Certification
14 45 (2.76%) Computer Science Degree
14 45 (2.76%) DBS Check
15 44 (2.70%) CCNP
16 31 (1.90%) CTC Cleared
17 29 (1.78%) NVQ Level 3
18 27 (1.65%) PRINCE2 Practitioner
19 24 (1.47%) MCSE
Quality Assurance & Compliance
1 121 (7.41%) SLA
2 71 (4.35%) ISO/IEC 27001
3 59 (3.62%) Cyber Essentials
4 55 (3.37%) QA
5 42 (2.57%) GDPR
6 31 (1.90%) NIST
7 22 (1.35%) PCI DSS
8 20 (1.23%) Data Quality
9 17 (1.04%) GRC
10 13 (0.80%) Accessibility
10 13 (0.80%) Sarbanes-Oxley
11 12 (0.74%) ISO/IEC 20000
12 9 (0.55%) COBIT
13 7 (0.43%) ISO 9001
13 7 (0.43%) SOC 1
14 6 (0.37%) NCSC
15 5 (0.31%) ISO 22301
15 5 (0.31%) PMO
16 4 (0.25%) HIPAA
17 3 (0.18%) ECSS
System Software
1 398 (24.39%) Active Directory
2 170 (10.42%) VMware Infrastructure
3 107 (6.56%) Hyper-V
4 41 (2.51%) Virtual Desktop
5 39 (2.39%) Virtual Machines
5 39 (2.39%) XenDesktop
6 37 (2.27%) XenApp
7 36 (2.21%) Docker
8 34 (2.08%) vSphere
9 28 (1.72%) VirtualBox
10 17 (1.04%) VMware ESXi
11 15 (0.92%) Virtual Servers
12 13 (0.80%) Firmware
13 11 (0.67%) IAG
14 7 (0.43%) Microsoft App-V
15 5 (0.31%) Microsoft Virtual Server
15 5 (0.31%) Terminal Services
16 3 (0.18%) VMware Server
16 3 (0.18%) VMware Workstation
17 2 (0.12%) Terminal Server
Systems Management
1 132 (8.09%) Microsoft Intune
2 104 (6.37%) SCCM
3 83 (5.09%) Terraform
4 73 (4.47%) Ansible
5 49 (3.00%) Kubernetes
6 41 (2.51%) SCOM
7 38 (2.33%) WSUS
8 24 (1.47%) Active Directory Federation Services
9 17 (1.04%) Progress Chef
9 17 (1.04%) Puppet
9 17 (1.04%) Single Sign-On
10 11 (0.67%) vCenter Server
10 11 (0.67%) ZABBIX
11 10 (0.61%) Nessus
12 7 (0.43%) Jamf Pro
12 7 (0.43%) Sysprep
13 6 (0.37%) CSIRT
13 6 (0.37%) Grafana
13 6 (0.37%) Microsoft Clustering
14 5 (0.31%) McAfee ePO
Vendors
1 590 (36.15%) Microsoft
2 221 (13.54%) VMware
3 129 (7.90%) ServiceNow
4 109 (6.68%) Cisco
5 78 (4.78%) Citrix
6 43 (2.63%) HP
6 43 (2.63%) Meraki
6 43 (2.63%) SAP
7 42 (2.57%) Oracle
8 39 (2.39%) Dynatrace
9 36 (2.21%) IBM
9 36 (2.21%) Veeam
10 34 (2.08%) Fortinet
11 28 (1.72%) Dell
11 28 (1.72%) Google
12 26 (1.59%) Apple
13 23 (1.41%) BMC
14 21 (1.29%) Splunk
15 20 (1.23%) Salesforce
16 17 (1.04%) Unisys