ITIL Jobs with Hybrid/Remote/WFH Options

ITIL (Information Technology Infrastructure Library)
UK > Work from Home

The table below provides summary statistics for permanent remote or hybrid work requiring ITIL skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ITIL over the 6 months leading up to 4 May 2025, comparing them to the same period in the previous two years.

6 months to
4 May 2025
Same period 2024 Same period 2023
Rank 63 53 66
Rank change year-on-year -10 +13 +15
Permanent jobs citing ITIL 692 1,623 2,035
As % of all permanent jobs with a WFH option 4.52% 4.80% 4.79%
As % of the Processes & Methodologies category 4.84% 5.24% 4.98%
Number of salaries quoted 518 1,350 1,610
10th Percentile £30,000 £31,250 £30,932
25th Percentile £40,500 £40,000 £37,500
Median annual salary (50th Percentile) £54,160 £54,172 £50,500
Median % change year-on-year -0.02% +7.27% -3.81%
75th Percentile £67,500 £64,375 £67,135
90th Percentile £82,500 £77,500 £82,625
UK median annual salary £50,000 £49,990 £47,500
% change year-on-year +0.02% +5.24% -1.04%

All Process and Methodology Skills
Work from Home

ITIL falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with remote or hybrid options requiring process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 14,284 31,001 40,855
As % of all permanent jobs with a WFH option 93.23% 91.62% 96.10%
Number of salaries quoted 9,786 23,546 28,388
10th Percentile £30,000 £33,759 £37,500
25th Percentile £45,000 £42,500 £47,500
Median annual salary (50th Percentile) £60,000 £57,500 £62,500
Median % change year-on-year +4.35% -8.00% +4.17%
75th Percentile £77,500 £75,000 £82,500
90th Percentile £102,500 £95,000 £100,000
UK median annual salary £57,500 £55,000 £61,500
% change year-on-year +4.55% -10.57% +2.50%

ITIL
Trend for Jobs with a WFH Option

Job vacancies with remote working options citing ITIL as a proportion of all IT jobs advertised.

ITIL trend for jobs with Hybrid/Remote/WFH options

ITIL
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with remote working options citing ITIL.

ITIL salary trend for jobs with a WFH option

ITIL
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with remote working options citing ITIL over the 6 months to 4 May 2025.

ITIL salary histogram for jobs with a WFH option

ITIL
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 75 (10.84%) Oracle Application Server
2 53 (7.66%) Microsoft Exchange
3 47 (6.79%) SharePoint
4 33 (4.77%) IIS
5 10 (1.45%) Apache
6 6 (0.87%) nginx
7 1 (0.14%) Blackberry Enterprise Server
7 1 (0.14%) OpenEdge
7 1 (0.14%) Oracle Workflow
7 1 (0.14%) Skype for Business
Applications
1 41 (5.92%) Microsoft Office
2 8 (1.16%) Microsoft PowerPoint
3 7 (1.01%) Microsoft Excel
4 2 (0.29%) Microsoft Project
5 1 (0.14%) 1Password
5 1 (0.14%) Spreadsheet
5 1 (0.14%) Trello
Business Applications
1 14 (2.02%) Dynamics CRM
2 8 (1.16%) Elite 3E
3 5 (0.72%) Remedy ITSM
4 4 (0.58%) SAP SCM
5 3 (0.43%) Oracle EBS
6 2 (0.29%) Carpe Diem
6 2 (0.29%) Dynamics AX
6 2 (0.29%) Dynamics NAV
6 2 (0.29%) Oracle ERP
6 2 (0.29%) PeopleSoft HCM
7 1 (0.14%) Dynamics GP
7 1 (0.14%) Oracle HRMS
7 1 (0.14%) Oracle iRecruitment
7 1 (0.14%) Oracle Payables
7 1 (0.14%) Shopify
Cloud Services
1 217 (31.36%) Azure
2 179 (25.87%) Microsoft 365
3 103 (14.88%) AWS
4 78 (11.27%) SaaS
5 57 (8.24%) Entra ID
6 46 (6.65%) Power Platform
7 21 (3.03%) PaaS
8 17 (2.46%) Cloud Computing
9 16 (2.31%) Azure Monitor
9 16 (2.31%) IaaS
10 14 (2.02%) Dynamics 365
11 13 (1.88%) Mimecast
12 10 (1.45%) Azure Logic Apps
12 10 (1.45%) GCP
13 9 (1.30%) Azure DevOps
14 8 (1.16%) OneDrive
14 8 (1.16%) PowerApps
15 7 (1.01%) Azure Data Factory
16 6 (0.87%) Amazon CloudWatch
16 6 (0.87%) Azure Sentinel
Communications & Networking
1 61 (8.82%) Firewall
2 57 (8.24%) DNS
3 42 (6.07%) WAN
4 37 (5.35%) DHCP
4 37 (5.35%) LAN
5 34 (4.91%) VPN
6 28 (4.05%) Wireless
7 26 (3.76%) TCP/IP
8 20 (2.89%) VLAN
9 19 (2.75%) Remote Desktop
10 15 (2.17%) Wi-Fi
11 12 (1.73%) Network Security
11 12 (1.73%) SD-WAN
12 11 (1.59%) Internet
13 10 (1.45%) VSAN
13 10 (1.45%) WLAN
14 9 (1.30%) VoIP
15 7 (1.01%) ADSL
15 7 (1.01%) SAN
16 6 (0.87%) IPsec
Database & Business Intelligence
1 76 (10.98%) Oracle Reports
2 75 (10.84%) Data Warehouse
2 75 (10.84%) Enterprise Data Warehouse
3 42 (6.07%) SQL Server
4 26 (3.76%) Relational Database
5 22 (3.18%) Power BI
6 17 (2.46%) Amazon RDS
7 8 (1.16%) SQL Server Integration Services
8 7 (1.01%) Data Mining
8 7 (1.01%) DB2
9 6 (0.87%) MariaDB
10 4 (0.58%) SQL Server Reporting Services
11 3 (0.43%) Data Lake
11 3 (0.43%) MongoDB
11 3 (0.43%) Oracle Database
11 3 (0.43%) PostgreSQL
12 2 (0.29%) MySQL
13 1 (0.14%) DTS
13 1 (0.14%) Snowflake Schema
13 1 (0.14%) Star Schema
Development Applications
1 18 (2.60%) JIRA
2 9 (1.30%) Visual Studio
3 4 (0.58%) Git
4 3 (0.43%) GitLab
4 3 (0.43%) Jenkins
5 2 (0.29%) Katalon Studio
5 2 (0.29%) Selenium
6 1 (0.14%) Hudson
General
1 346 (50.00%) Social Skills
2 218 (31.50%) Finance
3 169 (24.42%) Analytical Skills
4 90 (13.01%) Organisational Skills
5 75 (10.84%) Military
6 36 (5.20%) Inclusion and Diversity
7 29 (4.19%) Retail
8 28 (4.05%) Legal
9 17 (2.46%) Public Sector
10 16 (2.31%) Law
11 15 (2.17%) Back Office
11 15 (2.17%) Banking
12 14 (2.02%) Manufacturing
13 13 (1.88%) Presentation Skills
14 10 (1.45%) Welsh Language
15 8 (1.16%) Influencing Skills
16 7 (1.01%) Games
16 7 (1.01%) Local Government
17 6 (0.87%) Aerospace
18 5 (0.72%) Automotive
Job Titles
1 111 (16.04%) Analyst
2 63 (9.10%) Senior
3 60 (8.67%) IT Support
4 52 (7.51%) IT Manager
5 48 (6.94%) Lead
5 48 (6.94%) Service Manager
6 43 (6.21%) IT Analyst
7 41 (5.92%) Support Analyst
8 36 (5.20%) Applications Support
9 29 (4.19%) 2nd Line Support
10 27 (3.90%) Infrastructure Engineer
11 25 (3.61%) Consultant
11 25 (3.61%) Database Engineer
11 25 (3.61%) Desktop Support
11 25 (3.61%) Support Engineer
12 24 (3.47%) Service Analyst
12 24 (3.47%) Service Desk Manager
13 20 (2.89%) Service Desk Analyst
14 19 (2.75%) IT Support Analyst
15 18 (2.60%) Support Manager
Libraries, Frameworks & Software Standards
1 22 (3.18%) .NET
2 12 (1.73%) AngularJS
3 7 (1.01%) .NET Framework
3 7 (1.01%) ASP.NET
4 5 (0.72%) HTML
4 5 (0.72%) Web Services
5 4 (0.58%) CSS
5 4 (0.58%) Oracle Fusion
6 3 (0.43%) Ajax
6 3 (0.43%) FIX Protocol
6 3 (0.43%) LDAP
6 3 (0.43%) REST
6 3 (0.43%) SOAP
6 3 (0.43%) XML
7 2 (0.29%) 802.1X
7 2 (0.29%) ARM Templates
7 2 (0.29%) Elastic Stack
7 2 (0.29%) JSON
8 1 (0.14%) Bootstrap
8 1 (0.14%) SAML
Miscellaneous
1 70 (10.12%) Management Information System
2 37 (5.35%) Data Centre
3 36 (5.20%) Self-Motivation
4 23 (3.32%) CMDB
5 22 (3.18%) Client/Server
6 20 (2.89%) Onboarding
7 18 (2.60%) Private Cloud
8 14 (2.02%) Driving Licence
9 11 (1.59%) Clustering
9 11 (1.59%) IoT
9 11 (1.59%) Virtual Team
10 10 (1.45%) Enterprise Software
10 10 (1.45%) Video Conferencing
11 7 (1.01%) Algorithms
12 6 (0.87%) Linux Command Line
12 6 (0.87%) NHS
12 6 (0.87%) Replication
13 5 (0.72%) Legacy Systems
13 5 (0.72%) Public Cloud
13 5 (0.72%) Renewable Energy
Operating Systems
1 200 (28.90%) Windows
2 92 (13.29%) Linux
2 92 (13.29%) Windows Server
3 44 (6.36%) Windows 10
4 19 (2.75%) Android
5 17 (2.46%) Apple iOS
6 16 (2.31%) Red Hat Enterprise Linux
6 16 (2.31%) Unix
7 14 (2.02%) Mac OS
8 10 (1.45%) AIX
9 9 (1.30%) Windows Server 2016
10 6 (0.87%) zOS
11 4 (0.58%) SUSE
11 4 (0.58%) Windows Server 2019
12 3 (0.43%) CentOS
12 3 (0.43%) Windows Server 2012
13 2 (0.29%) Debian
13 2 (0.29%) Oracle Linux
13 2 (0.29%) Solaris
13 2 (0.29%) Ubuntu
Processes & Methodologies
1 246 (35.55%) Service Management
2 195 (28.18%) Agile
3 163 (23.55%) ITSM
4 162 (23.41%) Problem-Solving
5 161 (23.27%) DevOps
6 125 (18.06%) Change Management
7 115 (16.62%) Customer Service
8 107 (15.46%) Service Delivery
9 96 (13.87%) Continuous Improvement
10 92 (13.29%) Analytics
11 90 (13.01%) Problem Management
12 88 (12.72%) Customer Experience
13 84 (12.14%) Business Analysis
13 84 (12.14%) Cybersecurity
13 84 (12.14%) Data Modelling
14 79 (11.42%) Data Integration
15 75 (10.84%) Data Management
16 69 (9.97%) Incident Management
17 68 (9.83%) Roadmaps
18 61 (8.82%) Mentoring
Programming Languages
1 72 (10.40%) SQL
2 56 (8.09%) PowerShell
3 48 (6.94%) Python
4 26 (3.76%) JavaScript
5 14 (2.02%) C#
6 10 (1.45%) Bash
7 9 (1.30%) T-SQL
8 8 (1.16%) PL/SQL
9 7 (1.01%) VB.NET
10 6 (0.87%) ABAP
11 5 (0.72%) Shell Script
12 2 (0.29%) Bicep
12 2 (0.29%) Java
12 2 (0.29%) Perl
13 1 (0.14%) C++
Qualifications
1 101 (14.60%) DBS Check
2 88 (12.72%) Degree
3 71 (10.26%) ITIL Certification
4 57 (8.24%) CISSP
5 55 (7.95%) Microsoft Certification
6 37 (5.35%) Cisco Certification
7 33 (4.77%) PMI Certification
8 32 (4.62%) Azure Certification
8 32 (4.62%) PMP
9 27 (3.90%) Computer Science Degree
10 26 (3.76%) CISM
11 25 (3.61%) CCNA
12 23 (3.32%) AWS Certification
13 21 (3.03%) CCNP
13 21 (3.03%) Network+ Certification
14 20 (2.89%) MCSA
15 18 (2.60%) CISA
15 18 (2.60%) Security Cleared
16 17 (2.46%) ITIL Foundation Certificate
17 16 (2.31%) MCSE
Quality Assurance & Compliance
1 98 (14.16%) SLA
2 38 (5.49%) ISO/IEC 27001
3 23 (3.32%) COBIT
3 23 (3.32%) QA
4 21 (3.03%) NIST
5 15 (2.17%) Cyber Essentials
6 14 (2.02%) GDPR
7 13 (1.88%) Sarbanes-Oxley
8 8 (1.16%) GRC
9 5 (0.72%) Cyber Essentials PLUS
9 5 (0.72%) FINRA
9 5 (0.72%) NCSC
10 4 (0.58%) ISO 9001
10 4 (0.58%) JSP 440
10 4 (0.58%) PCI DSS
11 2 (0.29%) Data Quality
12 1 (0.14%) Actionable Recommendations
12 1 (0.14%) ISO 13485
12 1 (0.14%) ISO 22301
12 1 (0.14%) ITGC
System Software
1 140 (20.23%) Active Directory
2 50 (7.23%) VMware Infrastructure
3 13 (1.88%) VMware ESXi
4 10 (1.45%) Hyper-V
5 9 (1.30%) Virtual Desktop
6 7 (1.01%) vSphere
7 5 (0.72%) Terminal Services
7 5 (0.72%) Veritas Cluster Server
7 5 (0.72%) VMware NSX
8 4 (0.58%) Docker
8 4 (0.58%) Firmware
9 3 (0.43%) Virtual Machines
9 3 (0.43%) XenApp
10 2 (0.29%) EMC RecoverPoint
10 2 (0.29%) Virtual Servers
10 2 (0.29%) XenDesktop
11 1 (0.14%) LXC
11 1 (0.14%) Samba
Systems Management
1 75 (10.84%) Microsoft Intune
2 35 (5.06%) SCCM
3 21 (3.03%) Terraform
4 20 (2.89%) Ansible
5 9 (1.30%) Single Sign-On
6 8 (1.16%) Progress Chef
6 8 (1.16%) Puppet
6 8 (1.16%) SCOM
7 5 (0.72%) AirWatch
7 5 (0.72%) Kubernetes
7 5 (0.72%) vCenter Server
7 5 (0.72%) ZABBIX
8 4 (0.58%) Dell DRAC
8 4 (0.58%) SCOrch
9 3 (0.43%) Nessus
9 3 (0.43%) WSUS
10 2 (0.29%) Backup Exec
10 2 (0.29%) FortiGate
10 2 (0.29%) Symantec Endpoint Protection
10 2 (0.29%) VxRail
Vendors
1 255 (36.85%) Microsoft
2 109 (15.75%) Oracle
3 101 (14.60%) ServiceNow
4 62 (8.96%) VMware
5 58 (8.38%) Cisco
6 31 (4.48%) Apple
7 23 (3.32%) Citrix
8 21 (3.03%) Salesforce
9 18 (2.60%) SAP
10 16 (2.31%) Meraki
10 16 (2.31%) SolarWinds
11 13 (1.88%) Red Hat
12 12 (1.73%) Dell
13 11 (1.59%) Fortinet
13 11 (1.59%) IBM
13 11 (1.59%) Palo Alto
14 10 (1.45%) Symantec
15 8 (1.16%) iManage
15 8 (1.16%) Sophos
16 7 (1.01%) Veeam