Period
to 19 September 2018

The median annual salary for a Desktop Support was £27,500 in advertised job vacancies in Yorkshire during the 6 months to 19 September 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Desktop Support
England > Yorkshire
6 months to
19 Sep 2018
Same period 2017 Same period 2016
Rank 262 265 271
Rank change year-on-year +3 +6 +48
Permanent jobs requiring a Desktop Support 47 65 71
As % of all permanent IT jobs advertised in Yorkshire 0.53% 0.64% 0.62%
As % of the Job Titles category 0.55% 0.66% 0.64%
Number of salaries quoted 43 52 67
Yorkshire median annual salary £27,500 £26,500 £26,500
Median salary % change year-on-year +3.77% - -18.46%
10th Percentile £19,950 £21,500 £21,000
90th Percentile £32,100 £35,100 £37,700
England median annual salary £32,500 £30,000 £30,000
% change year-on-year +8.33% - +3.45%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Yorkshire
Permanent vacancies in Yorkshire with a recognized job title 8,515 9,922 11,126
% of permanent IT jobs with a recognized job title 96.89% 97.54% 97.87%
Number of salaries quoted 7,047 8,318 9,236
Yorkshire median annual salary £42,500 £41,500 £40,000
Median salary % change year-on-year +2.41% +3.75% -
10th Percentile £25,000 £25,000 £24,400
90th Percentile £61,350 £61,250 £62,000
England median annual salary £50,000 £48,000 £47,500
% change year-on-year +4.17% +1.05% +5.56%

Desktop Support
Job Vacancy Trend in Yorkshire

Job postings that featured Desktop Support in the job title as a percentage of all IT jobs advertised in Yorkshire.

Job vacancy trend for Desktop Support in Yorkshire

Desktop Support
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support in Yorkshire.

Salary trend for Desktop Support in Yorkshire

Desktop Support
Salary Histogram in Yorkshire

The salary distribution of IT jobs citing Desktop Support in Yorkshire over the 6 months to 19 September 2018.

Salary histogram for Desktop Support in Yorkshire

Desktop Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support within the Yorkshire region over the 6 months to 19 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +20 38 £27,500 - 3
North Yorkshire +3 6 £28,000 +12.00% 2
South Yorkshire 0 2 £24,750 -10.00% 1
East Yorkshire +17 1 £27,500 +25.00%
Desktop Support
England

Desktop Support Skill Set
Top 30 Co-occurring IT Skills in Yorkshire

For the 6 months to 19 September 2018, Desktop Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Yorkshire region featuring Desktop Support in the job title.

1 41 (87.23%) Windows
2 36 (76.60%) Active Directory
3 28 (59.57%) Microsoft
3 28 (59.57%) Microsoft Office
4 22 (46.81%) ITIL
5 19 (40.43%) Windows 7
6 17 (36.17%) MS Exchange
7 14 (29.79%) Office 365
8 12 (25.53%) DHCP
9 11 (23.40%) TCP/IP
9 11 (23.40%) DNS
9 11 (23.40%) Windows 10
10 10 (21.28%) Incident Management
11 9 (19.15%) Retail
11 9 (19.15%) ITIL V3
12 8 (17.02%) CCNA
12 8 (17.02%) Citrix
12 8 (17.02%) Cisco Certification
12 8 (17.02%) Windows Server
13 7 (14.89%) SQL
13 7 (14.89%) Windows Server 2012
14 6 (12.77%) Microsoft Azure
14 6 (12.77%) assyst
14 6 (12.77%) JIRA
14 6 (12.77%) XML
14 6 (12.77%) LAN
14 6 (12.77%) Infrastructure Engineering
15 5 (10.64%) WAN
15 5 (10.64%) SLA
15 5 (10.64%) SQL Server

Desktop Support Skill Set
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (36.17%) MS Exchange
2 2 (4.26%) Exchange Server 2013
2 2 (4.26%) SharePoint
2 2 (4.26%) SharePoint 2013
2 2 (4.26%) Skype for Business
Applications
1 28 (59.57%) Microsoft Office
Business Applications
1 6 (12.77%) assyst
Cloud Services
1 14 (29.79%) Office 365
2 6 (12.77%) Microsoft Azure
3 3 (6.38%) Azure Active Directory
4 2 (4.26%) Amazon AWS
Communications & Networking
1 12 (25.53%) DHCP
2 11 (23.40%) DNS
2 11 (23.40%) TCP/IP
3 6 (12.77%) LAN
4 5 (10.64%) WAN
5 3 (6.38%) Internet
6 2 (4.26%) Intranet
6 2 (4.26%) Skype
6 2 (4.26%) VPN
6 2 (4.26%) Wireless
7 1 (2.13%) Unified Communications
Database & Business Intelligence
1 5 (10.64%) SQL Server
Development Applications
1 6 (12.77%) JIRA
General
1 9 (19.15%) Retail
2 3 (6.38%) Finance
3 1 (2.13%) Advertising
3 1 (2.13%) Marketing
Libraries, Frameworks & Software Standards
1 6 (12.77%) XML
2 2 (4.26%) .NET
2 2 (4.26%) Software Packaging
2 2 (4.26%) WPF
3 1 (2.13%) ASP.NET
3 1 (2.13%) REST
3 1 (2.13%) SOAP
3 1 (2.13%) WinForms
Miscellaneous
1 4 (8.51%) Self-Motivation
2 3 (6.38%) Blackberry
2 3 (6.38%) Driving Licence
2 3 (6.38%) iPhone
3 2 (4.26%) Analytical Skills
3 2 (4.26%) Smartphone
3 2 (4.26%) Video Conferencing
4 1 (2.13%) EPoS
4 1 (2.13%) Fat Client
4 1 (2.13%) Greenfield Project
4 1 (2.13%) Public Cloud
4 1 (2.13%) Thin Client
4 1 (2.13%) User Experience
Operating Systems
1 41 (87.23%) Windows
2 19 (40.43%) Windows 7
3 11 (23.40%) Windows 10
4 8 (17.02%) Windows Server
5 7 (14.89%) Windows Server 2012
6 4 (8.51%) Windows Server 2008
7 2 (4.26%) Mac OS X
7 2 (4.26%) Windows 8
8 1 (2.13%) Apple iOS
8 1 (2.13%) Windows XP
Processes & Methodologies
1 22 (46.81%) ITIL
2 10 (21.28%) Incident Management
3 9 (19.15%) ITIL V3
4 6 (12.77%) Infrastructure Engineering
5 5 (10.64%) Time Management
6 4 (8.51%) Patch Management
7 3 (6.38%) Configuration Management
7 3 (6.38%) Problem-Solving
8 2 (4.26%) Problem Management
9 1 (2.13%) Asset Management
9 1 (2.13%) Change Management
9 1 (2.13%) Project Management
9 1 (2.13%) SDLC
9 1 (2.13%) Service Delivery
9 1 (2.13%) Service Management
Programming Languages
1 7 (14.89%) SQL
2 2 (4.26%) C#
3 1 (2.13%) PowerShell
3 1 (2.13%) VB
3 1 (2.13%) XAML
Qualifications
1 8 (17.02%) CCNA
1 8 (17.02%) Cisco Certification
2 5 (10.64%) Microsoft Certification
3 4 (8.51%) ITIL Certification
Quality Assurance & Compliance
1 5 (10.64%) SLA
System Software
1 36 (76.60%) Active Directory
2 1 (2.13%) Virtual Desktop
Systems Management
1 4 (8.51%) SCCM
2 2 (4.26%) Symantec Endpoint Protection
3 1 (2.13%) Microsoft Intune
3 1 (2.13%) Systems Management Server (SMS)
3 1 (2.13%) WSUS
Vendors
1 28 (59.57%) Microsoft
2 8 (17.02%) Citrix
3 5 (10.64%) Adobe
4 2 (4.26%) iManage
4 2 (4.26%) Symantec
4 2 (4.26%) Veeam
5 1 (2.13%) Cisco
5 1 (2.13%) Lotus
5 1 (2.13%) McAfee
5 1 (2.13%) Remedy
5 1 (2.13%) VMware