Period
to 19 June 2018

The median annual salary for a Desktop Support was £25,500 in advertised job vacancies in Yorkshire during the 6 months to 19 June 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Desktop Support
England > Yorkshire
6 months to
19 Jun 2018
Same period 2017 Same period 2016
Rank 268 284 307
Rank change year-on-year +16 +23 -4
Permanent jobs requiring a Desktop Support 39 46 56
As % of all permanent IT jobs advertised in Yorkshire 0.40% 0.43% 0.46%
As % of the Job Titles category 0.42% 0.44% 0.47%
Number of salaries quoted 37 32 54
Yorkshire median annual salary £25,500 £24,250 £24,500
Median salary % change year-on-year +5.15% -1.02% -18.33%
10th Percentile £19,750 £20,150 £21,000
90th Percentile £32,000 £33,750 £38,925
England median annual salary £32,000 £29,500 £30,000
% change year-on-year +8.47% -1.67% +1.69%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Yorkshire
Permanent vacancies in Yorkshire with a recognized job title 9,366 10,407 11,791
% of permanent IT jobs with a recognized job title 97.21% 97.66% 97.41%
Number of salaries quoted 7,946 8,903 9,862
Yorkshire median annual salary £42,500 £41,000 £40,000
Median salary % change year-on-year +3.66% +2.50% -
10th Percentile £26,250 £25,000 £25,000
90th Percentile £61,250 £60,000 £60,000
England median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +5.56%

Desktop Support
Job Vacancy Trend in Yorkshire

Job postings that featured Desktop Support in the job title as a percentage of all IT jobs advertised in Yorkshire.

Job vacancy trend for Desktop Support in Yorkshire

Desktop Support
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support in Yorkshire.

Salary trend for Desktop Support in Yorkshire

Desktop Support
Salary Histogram in Yorkshire

The salary distribution of IT jobs citing Desktop Support in Yorkshire over the 6 months to 19 June 2018.

Salary histogram for Desktop Support in Yorkshire

Desktop Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support within the Yorkshire region over the 6 months to 19 June 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +9 29 £27,500 +10.00% 7
South Yorkshire +16 6 £27,250 -0.91%
East Yorkshire +14 1 £27,500 +25.00%
North Yorkshire - 1 £23,500 - 2
Desktop Support
England

Desktop Support Skill Set
Top 30 Co-occurring IT Skills in Yorkshire

For the 6 months to 19 June 2018, Desktop Support job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Yorkshire region featuring Desktop Support in the job title.

1 35 (89.74%) Windows
2 24 (61.54%) Microsoft
2 24 (61.54%) Active Directory
3 17 (43.59%) Windows 7
4 14 (35.90%) ITIL
4 14 (35.90%) Office 365
5 13 (33.33%) DHCP
5 13 (33.33%) DNS
6 12 (30.77%) Microsoft Office
7 11 (28.21%) Windows Server
8 10 (25.64%) MS Exchange
9 9 (23.08%) SLA
9 9 (23.08%) Citrix
10 8 (20.51%) Windows 10
10 8 (20.51%) Retail
11 6 (15.38%) ITIL V3
11 6 (15.38%) TCP/IP
11 6 (15.38%) SQL
12 5 (12.82%) XML
12 5 (12.82%) Apple
12 5 (12.82%) Microsoft Azure
12 5 (12.82%) Time Management
12 5 (12.82%) assyst
12 5 (12.82%) JIRA
13 4 (10.26%) WAN
13 4 (10.26%) Wi-Fi
13 4 (10.26%) Finance
13 4 (10.26%) Break/Fix
14 3 (7.69%) Self-Motivation
14 3 (7.69%) Remote Desktop

Desktop Support Skill Set
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (25.64%) MS Exchange
2 3 (7.69%) Exchange Server 2010
3 1 (2.56%) Exchange Server 2013
3 1 (2.56%) SharePoint
3 1 (2.56%) SharePoint 2013
3 1 (2.56%) Skype for Business
Applications
1 12 (30.77%) Microsoft Office
2 1 (2.56%) Spreadsheet
Business Applications
1 5 (12.82%) assyst
Cloud Services
1 14 (35.90%) Office 365
2 5 (12.82%) Microsoft Azure
3 2 (5.13%) Azure Active Directory
Communications & Networking
1 13 (33.33%) DHCP
1 13 (33.33%) DNS
2 6 (15.38%) TCP/IP
3 4 (10.26%) WAN
3 4 (10.26%) Wi-Fi
4 3 (7.69%) IP Telephony
4 3 (7.69%) Remote Desktop
5 2 (5.13%) DSL
5 2 (5.13%) LAN
5 2 (5.13%) MPLS
5 2 (5.13%) Unified Communications
6 1 (2.56%) Internet
6 1 (2.56%) Intranet
6 1 (2.56%) Skype
6 1 (2.56%) VPN
Development Applications
1 5 (12.82%) JIRA
General
1 8 (20.51%) Retail
2 4 (10.26%) Finance
3 1 (2.56%) Billing
3 1 (2.56%) Marketing
Libraries, Frameworks & Software Standards
1 5 (12.82%) XML
2 2 (5.13%) .NET
2 2 (5.13%) WPF
3 1 (2.56%) ASP.NET
3 1 (2.56%) REST
3 1 (2.56%) SOAP
3 1 (2.56%) WinForms
Miscellaneous
1 3 (7.69%) Public Cloud
1 3 (7.69%) Self-Motivation
2 2 (5.13%) Blackberry
2 2 (5.13%) Driving Licence
2 2 (5.13%) iPhone
2 2 (5.13%) Management Information System
3 1 (2.56%) Analytical Skills
3 1 (2.56%) Data Centre
3 1 (2.56%) EPoS
3 1 (2.56%) Fat Client
3 1 (2.56%) Greenfield Project
3 1 (2.56%) Smartphone
3 1 (2.56%) Thin Client
3 1 (2.56%) User Experience
3 1 (2.56%) Video Conferencing
Operating Systems
1 35 (89.74%) Windows
2 17 (43.59%) Windows 7
3 11 (28.21%) Windows Server
4 8 (20.51%) Windows 10
5 3 (7.69%) Windows Server 2008
5 3 (7.69%) Windows Server 2012
6 1 (2.56%) Apple iOS
6 1 (2.56%) Linux
6 1 (2.56%) Mac OS
6 1 (2.56%) Mac OS X
6 1 (2.56%) Windows 8
6 1 (2.56%) Windows XP
Processes & Methodologies
1 14 (35.90%) ITIL
2 6 (15.38%) ITIL V3
3 5 (12.82%) Time Management
4 4 (10.26%) Break/Fix
5 3 (7.69%) Configuration Management
5 3 (7.69%) Incident Management
6 2 (5.13%) Patch Management
6 2 (5.13%) Problem Management
6 2 (5.13%) Problem-Solving
6 2 (5.13%) Service Management
7 1 (2.56%) Asset Management
7 1 (2.56%) IT Asset Management
7 1 (2.56%) SDLC
7 1 (2.56%) Service Delivery
7 1 (2.56%) Software Audit
Programming Languages
1 6 (15.38%) SQL
2 2 (5.13%) C#
3 1 (2.56%) VB
3 1 (2.56%) XAML
Qualifications
1 3 (7.69%) CCNA
1 3 (7.69%) Cisco Certification
2 2 (5.13%) A+ Certification
2 2 (5.13%) ITIL Certification
Quality Assurance & Compliance
1 9 (23.08%) SLA
System Software
1 24 (61.54%) Active Directory
2 1 (2.56%) Virtual Desktop
Systems Management
1 2 (5.13%) SCCM
2 1 (2.56%) Microsoft Intune
2 1 (2.56%) Symantec Endpoint Protection
Vendors
1 24 (61.54%) Microsoft
2 9 (23.08%) Citrix
3 5 (12.82%) Apple
4 2 (5.13%) Samsung
5 1 (2.56%) Cisco
5 1 (2.56%) Dell
5 1 (2.56%) Google
5 1 (2.56%) HP
5 1 (2.56%) iManage
5 1 (2.56%) Ivanti
5 1 (2.56%) Lotus
5 1 (2.56%) McAfee
5 1 (2.56%) Remedy
5 1 (2.56%) Symantec
5 1 (2.56%) Veeam