Period
to 18 November 2017

The median annual salary for a Desktop Support was £26,500 in advertised job vacancies in Yorkshire during the 6 months to 18 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Desktop Support
England > Yorkshire
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 243 271 311
Rank change year-on-year +28 +40 -37
Permanent jobs requiring a Desktop Support 62 67 57
As % of all permanent IT jobs advertised in Yorkshire 0.64% 0.60% 0.43%
As % of the Job Titles category 0.65% 0.61% 0.44%
Number of salaries quoted 51 61 52
Yorkshire median annual salary £26,500 £28,000 £25,000
Median salary % change year-on-year -5.36% +12.00% -3.85%
10th Percentile £21,500 £21,250 £19,225
90th Percentile £35,250 £34,250 £42,175
England median annual salary £30,000 £29,000 £29,500
% change year-on-year +3.45% -1.69% -1.67%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in Yorkshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
Yorkshire
Permanent vacancies in Yorkshire with a recognized job title 9474 10940 12960
% of permanent IT jobs with a recognized job title 97.42% 97.94% 97.79%
Number of salaries quoted 7940 9244 10631
Yorkshire median annual salary £41,250 £40,000 £40,000
Median salary % change year-on-year +3.13% - +6.67%
10th Percentile £25,000 £24,500 £25,000
90th Percentile £60,000 £62,500 £60,000
England median annual salary £50,000 £47,500 £46,000
% change year-on-year +5.26% +3.26% +2.22%

Desktop Support
Job Vacancy Trend in Yorkshire

Job postings that featured Desktop Support in the job title as a percentage of all IT jobs advertised in Yorkshire.

Job vacancy trend for Desktop Support in Yorkshire

Desktop Support
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support in Yorkshire.

Salary trend for Desktop Support in Yorkshire

Desktop Support
Salary Histogram in Yorkshire

The salary distribution of IT jobs citing Desktop Support in Yorkshire over the 6 months to 18 November 2017.

Salary histogram for Desktop Support in Yorkshire

Desktop Support
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support within the Yorkshire region over the 6 months to 18 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +14 49 £28,000 -6.67% 2
East Yorkshire +3 7 £22,000 -24.14%
South Yorkshire +12 1 £20,000 -27.27%
North Yorkshire +6 1 £25,000 +8.70%
Desktop Support
England

Desktop Support Skill Set
Top 30 Co-occurring IT Skills in Yorkshire

For the 6 months to 18 November 2017, Desktop Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Yorkshire region featuring Desktop Support in the job title.

1 56 (90.32%) Windows
2 46 (74.19%) Active Directory
3 34 (54.84%) Microsoft
4 29 (46.77%) SCCM
5 28 (45.16%) MS Exchange
6 27 (43.55%) Windows 7
7 24 (38.71%) Microsoft Office
8 19 (30.65%) ITIL
8 19 (30.65%) Windows Server
9 18 (29.03%) DNS
10 17 (27.42%) Windows 10
11 16 (25.81%) DHCP
12 15 (24.19%) Office 365
13 14 (22.58%) Windows Server 2012
14 13 (20.97%) Windows 8
15 12 (19.35%) Citrix
15 12 (19.35%) Microsoft Certification
16 11 (17.74%) Cisco
16 11 (17.74%) TCP/IP
16 11 (17.74%) Exchange Server 2010
17 10 (16.13%) VMware
18 9 (14.52%) VMware Infrastructure
19 8 (12.90%) Data Centre
19 8 (12.90%) Windows Server 2008
19 8 (12.90%) VPN
19 8 (12.90%) VoIP
20 7 (11.29%) WAN
20 7 (11.29%) LAN
20 7 (11.29%) MCSA
20 7 (11.29%) Application Packaging

Desktop Support Skill Set
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 28 (45.16%) MS Exchange
2 11 (17.74%) Exchange Server 2010
3 2 (3.23%) IBM Domino
3 2 (3.23%) IBM Notes
3 2 (3.23%) IIS
3 2 (3.23%) SharePoint
3 2 (3.23%) Skype for Business
4 1 (1.61%) Exchange Server 2013
4 1 (1.61%) SharePoint 2013
Applications
1 24 (38.71%) Microsoft Office
2 1 (1.61%) Microsoft Excel
2 1 (1.61%) Microsoft PowerPoint
2 1 (1.61%) MS Visio
Cloud Services
1 15 (24.19%) Office 365
2 2 (3.23%) Microsoft Azure
3 1 (1.61%) Azure Active Directory
3 1 (1.61%) G Suite
Communications & Networking
1 18 (29.03%) DNS
2 16 (25.81%) DHCP
3 11 (17.74%) TCP/IP
4 8 (12.90%) VoIP
4 8 (12.90%) VPN
5 7 (11.29%) LAN
5 7 (11.29%) WAN
6 6 (9.68%) SMTP
6 6 (9.68%) SNMP
7 5 (8.06%) Cisco IOS
8 4 (6.45%) Firewall
8 4 (6.45%) Skype
9 2 (3.23%) SAN
10 1 (1.61%) HTTP
10 1 (1.61%) Internet
10 1 (1.61%) Wi-Fi
Database & Business Intelligence
1 2 (3.23%) SQL Server
Development Applications
1 1 (1.61%) JIRA
1 1 (1.61%) Visual Studio
General
1 6 (9.68%) Manufacturing
2 5 (8.06%) Finance
2 5 (8.06%) Publishing
3 4 (6.45%) Retail
3 4 (6.45%) Telecoms
4 1 (1.61%) Back Office
4 1 (1.61%) Games
4 1 (1.61%) Marketing
Libraries, Frameworks & Software Standards
1 2 (3.23%) .NET
1 2 (3.23%) WPF
2 1 (1.61%) LAMP
2 1 (1.61%) REST
2 1 (1.61%) WCF
2 1 (1.61%) Web Services
2 1 (1.61%) XML
Miscellaneous
1 8 (12.90%) Data Centre
2 5 (8.06%) Blackberry
2 5 (8.06%) RSA SecurID
3 4 (6.45%) Driving Licence
4 2 (3.23%) Analytical Skills
4 2 (3.23%) iPhone
4 2 (3.23%) N-Tier
5 1 (1.61%) Embedded Systems
5 1 (1.61%) Mobile Computing
5 1 (1.61%) Smartphone
5 1 (1.61%) Virtual Team
Operating Systems
1 56 (90.32%) Windows
2 27 (43.55%) Windows 7
3 19 (30.65%) Windows Server
4 17 (27.42%) Windows 10
5 14 (22.58%) Windows Server 2012
6 13 (20.97%) Windows 8
7 8 (12.90%) Windows Server 2008
8 6 (9.68%) Windows XP
9 2 (3.23%) Mac OS
10 1 (1.61%) Android
10 1 (1.61%) Apple iOS
10 1 (1.61%) Linux
10 1 (1.61%) Mac OS X
Processes & Methodologies
1 19 (30.65%) ITIL
2 7 (11.29%) Application Packaging
3 6 (9.68%) ITSM
3 6 (9.68%) Mobile Device Management
3 6 (9.68%) Root Cause Analysis
3 6 (9.68%) Virtual Environments
4 5 (8.06%) Migration
4 5 (8.06%) Service Management
4 5 (8.06%) Software Distribution
4 5 (8.06%) Time Management
5 4 (6.45%) Problem Management
6 3 (4.84%) Disaster Recovery
6 3 (4.84%) Process Improvement
7 2 (3.23%) Capacity Planning
7 2 (3.23%) Fault Analysis
7 2 (3.23%) Incident Management
7 2 (3.23%) ITIL V3
7 2 (3.23%) Service Delivery
7 2 (3.23%) Statistics
7 2 (3.23%) Ticket Management
Programming Languages
1 7 (11.29%) PowerShell
2 2 (3.23%) C#
3 1 (1.61%) C
3 1 (1.61%) C++
3 1 (1.61%) SQL
3 1 (1.61%) T-SQL
Qualifications
1 12 (19.35%) Microsoft Certification
2 7 (11.29%) MCSA
3 5 (8.06%) MCITP
4 4 (6.45%) CCNA
4 4 (6.45%) Cisco Certification
5 3 (4.84%) MCDST
5 3 (4.84%) MCP
5 3 (4.84%) MCSE
6 2 (3.23%) ITIL Certification
7 1 (1.61%) A+ Certification
7 1 (1.61%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 4 (6.45%) SLA
2 1 (1.61%) GDPR
2 1 (1.61%) Sarbanes-Oxley
System Software
1 46 (74.19%) Active Directory
2 9 (14.52%) VMware Infrastructure
3 5 (8.06%) Virtual Machines
4 3 (4.84%) vSphere
5 2 (3.23%) Virtual Desktop
6 1 (1.61%) Terminal Services
6 1 (1.61%) VMware ESXi
Systems Management
1 29 (46.77%) SCCM
2 5 (8.06%) WSUS
3 2 (3.23%) Norton AntiVirus
4 1 (1.61%) AirWatch
4 1 (1.61%) Microsoft Intune
4 1 (1.61%) Symantec Endpoint Protection
4 1 (1.61%) vCenter Server
Vendors
1 34 (54.84%) Microsoft
2 12 (19.35%) Citrix
3 11 (17.74%) Cisco
4 10 (16.13%) VMware
5 5 (8.06%) Apple
6 3 (4.84%) Symantec
7 2 (3.23%) Altiris
7 2 (3.23%) Avaya
7 2 (3.23%) Google
7 2 (3.23%) LANDesk
7 2 (3.23%) Lotus
7 2 (3.23%) Veritas
8 1 (1.61%) MobileIron
8 1 (1.61%) ServiceNow
8 1 (1.61%) Twitter
8 1 (1.61%) Veeam