Period
to 20 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Yorkshire with a requirement for Problem Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Problem Management over the 6 months to 20 November 2017 with a comparison to the same period in the previous 2 years.

Problem Management
England > Yorkshire
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 188 215 190
Rank change year-on-year +27 -25 -15
Permanent jobs citing Problem Management 137 116 182
As % of all permanent IT jobs advertised in Yorkshire 1.40% 1.05% 1.38%
As % of the Processes & Methodologies category 1.55% 1.18% 1.53%
Number of salaries quoted 102 108 148
Yorkshire median annual salary £37,500 £37,750 £37,500
Median salary % change year-on-year -0.66% +0.67% +4.17%
10th Percentile £26,750 £22,750 £28,500
90th Percentile £53,575 £45,375 £56,500
England median annual salary £45,000 £43,000 £45,000
% change year-on-year +4.65% -4.44% +4.65%

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Yorkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Yorkshire
Permanent vacancies with a requirement for process or methodology skills 8848 9864 11922
As % of all permanent IT jobs advertised in Yorkshire 90.17% 89.46% 90.25%
Number of salaries quoted 7407 8294 9703
Yorkshire median annual salary £42,500 £42,000 £40,000
Median salary % change year-on-year +1.19% +5.00% +1.27%
10th Percentile £26,250 £26,250 £26,000
90th Percentile £61,250 £62,500 £60,000
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

Problem Management
Job Vacancy Trend in Yorkshire

Job postings citing Problem Management as a percentage of all IT jobs advertised in Yorkshire.

Job vacancy trend for Problem Management in Yorkshire

Problem Management
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Problem Management in Yorkshire.

Salary trend for Problem Management in Yorkshire

Problem Management
Salary Histogram in Yorkshire

The salary distribution of IT jobs citing Problem Management in Yorkshire over the 6 months to 20 November 2017.

Salary histogram for Problem Management in Yorkshire

Problem Management
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Problem Management within the Yorkshire region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +43 121 £37,500 -2.60% 11
North Yorkshire 0 8 £38,743 -29.56% 1
South Yorkshire +22 7 £29,500 -9.23% 1
Problem Management
England

For the 6 months to 20 November 2017, IT jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Yorkshire region with a requirement for Problem Management.

1 114 (83.21%) ITIL
2 75 (54.74%) Finance
3 68 (49.64%) Root Cause Analysis
4 56 (40.88%) Windows
5 47 (34.31%) Microsoft
6 44 (32.12%) Cisco
6 44 (32.12%) Fault Analysis
7 41 (29.93%) VMware
8 40 (29.20%) Firewall
9 38 (27.74%) Load Balancing
10 37 (27.01%) ITIL V3
11 35 (25.55%) Wireless
12 33 (24.09%) Genesys
12 33 (24.09%) Verint
13 32 (23.36%) Continuous Improvement
14 31 (22.63%) Cisco Certification
15 29 (21.17%) CCNA
15 29 (21.17%) Avaya
16 28 (20.44%) CCNP
17 27 (19.71%) Active Directory
18 25 (18.25%) ITSM
19 24 (17.52%) Windows Server
20 22 (16.06%) Release Management
20 22 (16.06%) Service Delivery
21 21 (15.33%) Service Management
21 21 (15.33%) Windows Server 2012
22 20 (14.60%) Windows Server 2008
22 20 (14.60%) Brocade
22 20 (14.60%) Incident Management
22 20 (14.60%) Dell

Problem Management
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (5.84%) SharePoint
2 7 (5.11%) MS Exchange
2 7 (5.11%) Skype for Business
3 6 (4.38%) Exchange Server 2010
4 4 (2.92%) Exchange Server 2003
5 3 (2.19%) IIS
5 3 (2.19%) Tomcat
6 1 (0.73%) BizTalk Server
Applications
1 2 (1.46%) Microsoft Office
2 1 (0.73%) Microsoft Excel
Business Applications
1 6 (4.38%) Dynamics CRM
2 1 (0.73%) SAP CO
2 1 (0.73%) SAP CRM
2 1 (0.73%) SAP FI
2 1 (0.73%) SAP FI/CO
2 1 (0.73%) SAP HR
2 1 (0.73%) SAP MM
2 1 (0.73%) SAP SD
Cloud Services
1 7 (5.11%) Microsoft Azure
1 7 (5.11%) Office 365
2 6 (4.38%) SaaS
3 4 (2.92%) IaaS
3 4 (2.92%) PaaS
4 3 (2.19%) Azure Active Directory
5 2 (1.46%) Amazon AWS
Communications & Networking
1 40 (29.20%) Firewall
2 35 (25.55%) Wireless
3 17 (12.41%) Cisco ASA
3 17 (12.41%) EIGRP
3 17 (12.41%) LAN
3 17 (12.41%) OSPF
4 16 (11.68%) Cisco Nexus
4 16 (11.68%) Ethernet
5 9 (6.57%) SAN
6 8 (5.84%) DNS
6 8 (5.84%) VoIP
7 7 (5.11%) DHCP
8 6 (4.38%) Skype
8 6 (4.38%) TCP/IP
8 6 (4.38%) Unified Communications
9 5 (3.65%) SSL
10 4 (2.92%) NAS
10 4 (2.92%) VPN
11 3 (2.19%) SMS
12 2 (1.46%) FTP
Database & Business Intelligence
1 10 (7.30%) SQL Server
2 3 (2.19%) SQL Server 2012
3 2 (1.46%) Azure SQL Database
3 2 (1.46%) Crystal Reports
3 2 (1.46%) SQL Server 2014
3 2 (1.46%) SQL Server 2016
4 1 (0.73%) Oracle Database
4 1 (0.73%) Oracle Database 11g
4 1 (0.73%) Oracle Database 12c
4 1 (0.73%) SAP BW
4 1 (0.73%) SQL Server 2008
Development Applications
1 3 (2.19%) JIRA
1 3 (2.19%) Visual Studio Team System
General
1 75 (54.74%) Finance
2 8 (5.84%) Retail
3 7 (5.11%) Marketing
4 2 (1.46%) Back Office
4 2 (1.46%) Legal
4 2 (1.46%) Local Government
4 2 (1.46%) Manufacturing
Job Titles
1 28 (20.44%) Analyst
1 28 (20.44%) Network Engineer
2 23 (16.79%) Cisco Engineer
2 23 (16.79%) Cisco Network Engineer
3 21 (15.33%) Network Operations Engineer
3 21 (15.33%) Operations Engineer
4 13 (9.49%) Service Manager
4 13 (9.49%) Support Engineer
5 11 (8.03%) Support Analyst
6 8 (5.84%) Applications Support
6 8 (5.84%) Incident Manager
6 8 (5.84%) IT Manager
6 8 (5.84%) Problem Manager
7 7 (5.11%) 3rd Line Engineer
7 7 (5.11%) IT Support
7 7 (5.11%) Service Analyst
8 6 (4.38%) Network Operations Specialist
8 6 (4.38%) Network Specialist
9 5 (3.65%) Operations Support Specialist
9 5 (3.65%) Senior Data Warehouse Specialist
Libraries, Frameworks & Software Standards
1 4 (2.92%) Node.js
2 2 (1.46%) RESTful
3 1 (0.73%) .NET
3 1 (0.73%) LAMP
3 1 (0.73%) SAP Basis
Miscellaneous
1 16 (11.68%) Data Centre
2 14 (10.22%) Analytical Skills
3 6 (4.38%) Management Information System
4 4 (2.92%) Replication
5 3 (2.19%) NHS
6 2 (1.46%) Client/Server
6 2 (1.46%) Clustering
6 2 (1.46%) CMDB
6 2 (1.46%) PKI
6 2 (1.46%) Public Cloud
7 1 (0.73%) Video Conferencing
Operating Systems
1 56 (40.88%) Windows
2 24 (17.52%) Windows Server
3 21 (15.33%) Windows Server 2012
4 20 (14.60%) Windows Server 2008
5 9 (6.57%) Linux
6 6 (4.38%) Windows Server 2003
7 3 (2.19%) AIX
7 3 (2.19%) Red Hat Enterprise Linux
7 3 (2.19%) Unix
7 3 (2.19%) Windows 7
7 3 (2.19%) Windows 8
8 2 (1.46%) Mac OS
9 1 (0.73%) Apple iOS
9 1 (0.73%) Mac OS X
Processes & Methodologies
1 114 (83.21%) ITIL
2 68 (49.64%) Root Cause Analysis
3 44 (32.12%) Fault Analysis
4 38 (27.74%) Load Balancing
5 37 (27.01%) ITIL V3
6 32 (23.36%) Continuous Improvement
7 25 (18.25%) ITSM
8 22 (16.06%) Release Management
8 22 (16.06%) Service Delivery
9 21 (15.33%) Service Management
10 20 (14.60%) Incident Management
11 14 (10.22%) Agile Software Development
12 12 (8.76%) CRM
12 12 (8.76%) Disaster Recovery
12 12 (8.76%) Ticket Management
13 11 (8.03%) Process Improvement
13 11 (8.03%) Project Management
14 9 (6.57%) Change Management
14 9 (6.57%) Service Design
15 8 (5.84%) Mentoring
Programming Languages
1 8 (5.84%) Java
2 7 (5.11%) SQL
3 6 (4.38%) PowerShell
4 4 (2.92%) Go
4 4 (2.92%) Python
5 2 (1.46%) C
6 1 (0.73%) ABAP
6 1 (0.73%) C#
6 1 (0.73%) JavaScript
6 1 (0.73%) T-SQL
Qualifications
1 31 (22.63%) Cisco Certification
2 29 (21.17%) CCNA
3 28 (20.44%) CCNP
4 19 (13.87%) CCDA
4 19 (13.87%) CCIE
5 7 (5.11%) ITIL Certification
6 5 (3.65%) Microsoft Certification
7 3 (2.19%) MCSA
7 3 (2.19%) MCSE
8 2 (1.46%) Degree
8 2 (1.46%) MCITP
8 2 (1.46%) PRINCE2 Certification
8 2 (1.46%) SC Cleared
8 2 (1.46%) Security Cleared
Quality Assurance & Compliance
1 19 (13.87%) SLA
2 3 (2.19%) ISO/IEC 20000
2 3 (2.19%) PCI DSS
3 2 (1.46%) QA
4 1 (0.73%) ISO/IEC 27001
System Software
1 27 (19.71%) Active Directory
2 12 (8.76%) VMware Infrastructure
3 10 (7.30%) VMware ESXi
4 4 (2.92%) Hyper-V
4 4 (2.92%) Oracle RAC
4 4 (2.92%) Terminal Server
5 2 (1.46%) Virtual Servers
5 2 (1.46%) XenApp
5 2 (1.46%) XenDesktop
5 2 (1.46%) XenServer
6 1 (0.73%) Terminal Services
Systems Management
1 7 (5.11%) Tivoli Storage Manager
2 4 (2.92%) Backup Exec
2 4 (2.92%) NetBackup
2 4 (2.92%) SCCM
3 3 (2.19%) SCOM
3 3 (2.19%) Tivoli
4 2 (1.46%) Microsoft Data Protection Manager
5 1 (0.73%) Data Guard
5 1 (0.73%) OpenView
Vendors
1 47 (34.31%) Microsoft
2 44 (32.12%) Cisco
3 41 (29.93%) VMware
4 33 (24.09%) Genesys
4 33 (24.09%) Verint
5 29 (21.17%) Avaya
6 20 (14.60%) Brocade
6 20 (14.60%) Dell
7 12 (8.76%) Oracle
8 7 (5.11%) HP
9 6 (4.38%) NetApp
10 4 (2.92%) 3PAR
10 4 (2.92%) Citrix
10 4 (2.92%) CommVault
10 4 (2.92%) Remedy
10 4 (2.92%) SAP
10 4 (2.92%) Veeam
10 4 (2.92%) Veritas
11 3 (2.19%) IBM
11 3 (2.19%) Red Hat