Period
to 23 May 2018

The following table provides summary statistics for permanent job vacancies advertised in Yorkshire with a requirement for Problem Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Problem Management over the 6 months to 23 May 2018 with a comparison to the same period in the previous 2 years.

Problem Management
England > Yorkshire
6 months to
23 May 2018
Same period 2017 Same period 2016
Rank 162 224 197
Rank change year-on-year +62 -27 +11
Permanent jobs citing Problem Management 158 116 178
As % of all permanent IT jobs advertised in Yorkshire 1.64% 1.10% 1.45%
As % of the Processes & Methodologies category 1.78% 1.19% 1.62%
Number of salaries quoted 142 98 148
Yorkshire median annual salary £37,500 £39,750 £38,000
Median salary % change year-on-year -5.66% +4.61% +11.76%
10th Percentile £19,750 £22,500 £26,000
90th Percentile £78,625 £57,500 £50,000
England median annual salary £44,000 £45,000 £45,000
% change year-on-year -2.22% - -

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Yorkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Yorkshire
Permanent vacancies with a requirement for process or methodology skills 8,900 9,760 11,016
As % of all permanent IT jobs advertised in Yorkshire 92.39% 92.18% 89.81%
Number of salaries quoted 7,578 8,354 9,138
Yorkshire median annual salary £43,000 £42,500 £40,000
Median salary % change year-on-year +1.18% +6.25% -
10th Percentile £26,250 £26,250 £26,000
90th Percentile £61,250 £60,000 £60,000
England median annual salary £50,000 £50,000 £48,000
% change year-on-year - +4.17% +1.05%

Problem Management
Job Vacancy Trend in Yorkshire

Job postings citing Problem Management as a percentage of all IT jobs advertised in Yorkshire.

Job vacancy trend for Problem Management in Yorkshire

Problem Management
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Problem Management in Yorkshire.

Salary trend for Problem Management in Yorkshire

Problem Management
Salary Histogram in Yorkshire

The salary distribution of IT jobs citing Problem Management in Yorkshire over the 6 months to 23 May 2018.

Salary histogram for Problem Management in Yorkshire

Problem Management
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Problem Management within the Yorkshire region over the 6 months to 23 May 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +44 128 £37,500 - 17
North Yorkshire +18 17 £80,000 +77.78% 3
South Yorkshire +11 6 £33,000 -17.50% 2
Problem Management
England

For the 6 months to 23 May 2018, IT jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Yorkshire region with a requirement for Problem Management.

1 114 (72.15%) ITIL
2 89 (56.33%) Finance
3 76 (48.10%) Incident Management
4 55 (34.81%) Root Cause Analysis
5 48 (30.38%) Microsoft
6 46 (29.11%) Windows
7 40 (25.32%) SLA
8 36 (22.78%) Analytical Skills
9 35 (22.15%) Service Management
10 34 (21.52%) Disaster Recovery
11 33 (20.89%) VMware
12 31 (19.62%) Firewall
13 30 (18.99%) Management Information System
13 30 (18.99%) Service Delivery
14 28 (17.72%) Continuous Improvement
15 27 (17.09%) Change Management
16 26 (16.46%) Cisco
16 26 (16.46%) Problem-Solving
17 25 (15.82%) SQL
17 25 (15.82%) Load Balancing
18 23 (14.56%) Microsoft Excel
19 22 (13.92%) Microsoft Office
19 22 (13.92%) ITSM
20 21 (13.29%) Active Directory
20 21 (13.29%) Driving Licence
21 20 (12.66%) ITIL V3
21 20 (12.66%) Verint
21 20 (12.66%) Avaya
21 20 (12.66%) Genesys
21 20 (12.66%) CCNA

Problem Management
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (6.33%) MS Exchange
2 7 (4.43%) Exchange Server 2010
3 5 (3.16%) Exchange Server 2013
4 4 (2.53%) Exchange Server 2003
4 4 (2.53%) Exchange Server 2007
5 3 (1.90%) SharePoint
6 2 (1.27%) Apache
6 2 (1.27%) Skype for Business
6 2 (1.27%) Tomcat
7 1 (0.63%) Confluence
7 1 (0.63%) IIS
Applications
1 23 (14.56%) Microsoft Excel
2 22 (13.92%) Microsoft Office
Business Applications
1 1 (0.63%) Dynamics AX
Cloud Services
1 20 (12.66%) Microsoft Azure
2 13 (8.23%) Amazon AWS
2 13 (8.23%) Office 365
3 4 (2.53%) SaaS
4 3 (1.90%) Azure Active Directory
4 3 (1.90%) IaaS
4 3 (1.90%) PaaS
5 2 (1.27%) Mimecast
6 1 (0.63%) Akamai
6 1 (0.63%) Dynamics 365
6 1 (0.63%) GitHub
6 1 (0.63%) Google Analytics
Communications & Networking
1 31 (19.62%) Firewall
2 19 (12.03%) Wireless
3 13 (8.23%) DHCP
3 13 (8.23%) DNS
4 11 (6.96%) TCP/IP
5 9 (5.70%) Intranet
6 6 (3.80%) Internet
6 6 (3.80%) PABX
6 6 (3.80%) SMS
7 5 (3.16%) FTP
7 5 (3.16%) LAN
8 3 (1.90%) Remote Desktop
8 3 (1.90%) SAN
8 3 (1.90%) VoIP
8 3 (1.90%) VPN
8 3 (1.90%) WAN
9 2 (1.27%) NetScaler
9 2 (1.27%) SMTP
9 2 (1.27%) Telnet
9 2 (1.27%) Wi-Fi
Database & Business Intelligence
1 17 (10.76%) MS Access
2 12 (7.59%) SQL Server
3 10 (6.33%) SQL Server 2008
4 2 (1.27%) Amazon RDS
4 2 (1.27%) Azure SQL Database
4 2 (1.27%) Data Lake
4 2 (1.27%) MySQL
5 1 (0.63%) Oracle Database
5 1 (0.63%) Oracle Database 11g
5 1 (0.63%) Oracle Database 12c
5 1 (0.63%) SQL Server Integration Services
Development Applications
1 7 (4.43%) JIRA
1 7 (4.43%) Visual Studio
2 5 (3.16%) Visual Studio Team System
3 1 (0.63%) Jenkins
General
1 89 (56.33%) Finance
2 18 (11.39%) Retail
3 14 (8.86%) Local Government
4 9 (5.70%) Marketing
5 5 (3.16%) Legal
5 5 (3.16%) Manufacturing
6 4 (2.53%) Electronics
6 4 (2.53%) Law
6 4 (2.53%) Telecoms
7 1 (0.63%) Back Office
7 1 (0.63%) Publishing
Job Titles
1 41 (25.95%) Analyst
2 19 (12.03%) Cisco Engineer
2 19 (12.03%) Cisco Network Engineer
2 19 (12.03%) Network Engineer
3 18 (11.39%) Service Analyst
4 17 (10.76%) Incident Manager
5 11 (6.96%) Network Operations Engineer
5 11 (6.96%) Operations Engineer
5 11 (6.96%) Report Analyst
6 9 (5.70%) Service Desk Analyst
6 9 (5.70%) Services Delivery Analyst
7 8 (5.06%) Senior Cisco Engineer
7 8 (5.06%) Senior Cisco Network Engineer
7 8 (5.06%) Senior Network Engineer
8 7 (4.43%) Administrator
8 7 (4.43%) Head of IT
8 7 (4.43%) Incident Analyst
8 7 (4.43%) Infrastructure Engineer
8 7 (4.43%) Support Engineer
9 6 (3.80%) Head of Strategy
Libraries, Frameworks & Software Standards
1 8 (5.06%) .NET
2 7 (4.43%) ASP.NET
2 7 (4.43%) Classic ASP
3 5 (3.16%) COM
4 2 (1.27%) LAMP
5 1 (0.63%) HTML
5 1 (0.63%) RESTful
5 1 (0.63%) SAP Basis
5 1 (0.63%) Velocity
5 1 (0.63%) Web Services
Miscellaneous
1 36 (22.78%) Analytical Skills
2 30 (18.99%) Management Information System
3 21 (13.29%) Driving Licence
4 8 (5.06%) Self-Motivation
5 4 (2.53%) Data Centre
6 3 (1.90%) RSA SecurID
7 1 (0.63%) Blackberry
7 1 (0.63%) Clustering
7 1 (0.63%) Computer Science
7 1 (0.63%) Enterprise Software
7 1 (0.63%) iPhone
7 1 (0.63%) Replication
7 1 (0.63%) Wiki
Operating Systems
1 46 (29.11%) Windows
2 10 (6.33%) Windows Server
3 9 (5.70%) Linux
4 7 (4.43%) Windows Server 2008
5 6 (3.80%) Windows 2000
5 6 (3.80%) Windows Server 2012
5 6 (3.80%) Windows XP
6 5 (3.16%) Windows Server 2003
7 4 (2.53%) Red Hat Enterprise Linux
7 4 (2.53%) Unix
7 4 (2.53%) Windows 2000 Server
8 3 (1.90%) AIX
9 2 (1.27%) Windows 10
9 2 (1.27%) Windows 7
Processes & Methodologies
1 114 (72.15%) ITIL
2 76 (48.10%) Incident Management
3 55 (34.81%) Root Cause Analysis
4 35 (22.15%) Service Management
5 34 (21.52%) Disaster Recovery
6 30 (18.99%) Service Delivery
7 28 (17.72%) Continuous Improvement
8 27 (17.09%) Change Management
9 26 (16.46%) Problem-Solving
10 25 (15.82%) Load Balancing
11 22 (13.92%) ITSM
12 20 (12.66%) ITIL V3
13 18 (11.39%) Agile Software Development
14 17 (10.76%) Ticket Management
15 16 (10.13%) Stakeholder Management
16 15 (9.49%) Knowledge Management
17 14 (8.86%) Matrix Management
18 13 (8.23%) Configuration Management
18 13 (8.23%) People Management
19 12 (7.59%) SDLC
Programming Languages
1 25 (15.82%) SQL
2 18 (11.39%) VBA
3 8 (5.06%) C#
4 7 (4.43%) PowerShell
4 7 (4.43%) T-SQL
5 3 (1.90%) VB.NET
6 2 (1.27%) Bash Shell
6 2 (1.27%) Perl
6 2 (1.27%) Python
6 2 (1.27%) Ruby
7 1 (0.63%) ABAP
7 1 (0.63%) Java
7 1 (0.63%) JavaScript
Qualifications
1 20 (12.66%) CCNA
1 20 (12.66%) Cisco Certification
2 19 (12.03%) CCNP
3 18 (11.39%) CCDA
3 18 (11.39%) CCIE
4 17 (10.76%) Degree
5 6 (3.80%) ITIL Foundation Certificate
6 4 (2.53%) BC Cleared
6 4 (2.53%) MCSE
6 4 (2.53%) Microsoft Certification
6 4 (2.53%) SC Cleared
6 4 (2.53%) Security Cleared
7 2 (1.27%) ITIL Certification
7 2 (1.27%) MCSA
8 1 (0.63%) MCITP
Quality Assurance & Compliance
1 40 (25.32%) SLA
2 13 (8.23%) ISO/IEC 27001
3 10 (6.33%) QA
4 9 (5.70%) ISO/IEC 20000
4 9 (5.70%) PCI DSS
5 4 (2.53%) ISO 9001
System Software
1 21 (13.29%) Active Directory
2 9 (5.70%) VMware Infrastructure
3 7 (4.43%) XenApp
3 7 (4.43%) XenDesktop
4 3 (1.90%) Hyper-V
5 2 (1.27%) Docker
5 2 (1.27%) VMware ESXi
6 1 (0.63%) VMware Server
Systems Management
1 12 (7.59%) SCCM
2 7 (4.43%) Norton AntiVirus
3 5 (3.16%) Single Sign-On
4 4 (2.53%) Microsoft Intune
4 4 (2.53%) Tivoli
4 4 (2.53%) Tivoli Storage Manager
5 3 (1.90%) Microsoft Data Protection Manager
5 3 (1.90%) SCOM
6 2 (1.27%) Kubernetes
6 2 (1.27%) McAfee ePO
6 2 (1.27%) Nessus
6 2 (1.27%) SCVMM
7 1 (0.63%) Data Guard
7 1 (0.63%) Failover Clustering
7 1 (0.63%) Symantec Enterprise Vault
Vendors
1 48 (30.38%) Microsoft
2 33 (20.89%) VMware
3 26 (16.46%) Cisco
4 20 (12.66%) Avaya
4 20 (12.66%) Genesys
4 20 (12.66%) Verint
5 14 (8.86%) Xerox
6 10 (6.33%) Citrix
6 10 (6.33%) SAP
7 8 (5.06%) Symantec
8 6 (3.80%) Nortel
8 6 (3.80%) Panasonic
8 6 (3.80%) Red Box
8 6 (3.80%) Siemens
9 5 (3.16%) ATG
9 5 (3.16%) F5
9 5 (3.16%) hybris
9 5 (3.16%) Oracle
10 4 (2.53%) HP
10 4 (2.53%) IBM