Period
to 14 August 2018

The following table provides summary statistics for permanent job vacancies advertised in Yorkshire with a requirement for Problem Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Problem Management over the 6 months to 14 August 2018 with a comparison to the same period in the previous 2 years.

Problem Management
England > Yorkshire
6 months to
14 Aug 2018
Same period 2017 Same period 2016
Rank 152 220 200
Rank change year-on-year +68 -20 +9
Permanent jobs citing Problem Management 167 120 157
As % of all permanent IT jobs advertised in Yorkshire 1.81% 1.16% 1.34%
As % of the Processes & Methodologies category 1.96% 1.25% 1.46%
Number of salaries quoted 151 86 138
Yorkshire median annual salary £40,000 £38,000 £38,500
Median salary % change year-on-year +5.26% -1.30% +10.00%
10th Percentile £18,000 £30,000 £26,000
90th Percentile £117,500 £53,750 £51,275
England median annual salary £45,000 £45,000 £44,500
% change year-on-year - +1.12% -1.11%

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Yorkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Yorkshire
Permanent vacancies with a requirement for process or methodology skills 8,511 9,624 10,729
As % of all permanent IT jobs advertised in Yorkshire 92.41% 92.68% 91.87%
Number of salaries quoted 7,118 8,111 8,896
Yorkshire median annual salary £44,000 £42,500 £40,000
Median salary % change year-on-year +3.53% +6.25% -
10th Percentile £26,250 £26,250 £25,750
90th Percentile £62,500 £61,250 £61,250
England median annual salary £50,000 £50,000 £50,000

Problem Management
Job Vacancy Trend in Yorkshire

Job postings citing Problem Management as a percentage of all IT jobs advertised in Yorkshire.

Job vacancy trend for Problem Management in Yorkshire

Problem Management
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Problem Management in Yorkshire.

Salary trend for Problem Management in Yorkshire

Problem Management
Salary Histogram in Yorkshire

The salary distribution of IT jobs citing Problem Management in Yorkshire over the 6 months to 14 August 2018.

Salary histogram for Problem Management in Yorkshire

Problem Management
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Problem Management within the Yorkshire region over the 6 months to 14 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +44 122 £40,000 +5.96% 5
North Yorkshire +18 24 £115,000 +137.11% 1
South Yorkshire +7 7 £57,500 +35.29% 2
Problem Management
England

For the 6 months to 14 August 2018, IT jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Yorkshire region with a requirement for Problem Management.

1 119 (71.26%) ITIL
2 87 (52.10%) Finance
3 71 (42.51%) Incident Management
4 62 (37.13%) SLA
5 52 (31.14%) Microsoft
6 47 (28.14%) Service Management
7 46 (27.54%) Service Delivery
8 41 (24.55%) Windows
8 41 (24.55%) Root Cause Analysis
9 39 (23.35%) Disaster Recovery
10 37 (22.16%) Management Information System
11 34 (20.36%) Problem-Solving
12 33 (19.76%) Analytical Skills
13 32 (19.16%) Stakeholder Management
13 32 (19.16%) Amazon AWS
13 32 (19.16%) Retail
14 30 (17.96%) ITSM
15 29 (17.37%) Agile Software Development
16 28 (16.77%) VMware
17 27 (16.17%) IT Strategy
18 26 (15.57%) Change Management
18 26 (15.57%) Active Directory
19 24 (14.37%) Microsoft Azure
20 23 (13.77%) Time Management
21 22 (13.17%) Waterfall
21 22 (13.17%) Capacity Management
21 22 (13.17%) Enterprise Architecture
21 22 (13.17%) Resource Management
21 22 (13.17%) QA
21 22 (13.17%) Customer-Centricity

Problem Management
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (5.39%) MS Exchange
1 9 (5.39%) SharePoint
2 7 (4.19%) Exchange Server 2010
3 6 (3.59%) Apache Solr
3 6 (3.59%) Elasticsearch
3 6 (3.59%) Exchange Server 2013
4 4 (2.40%) Exchange Server 2003
4 4 (2.40%) Exchange Server 2007
5 3 (1.80%) Skype for Business
6 2 (1.20%) Apache
6 2 (1.20%) IIS
6 2 (1.20%) Tomcat
7 1 (0.60%) Confluence
Applications
1 18 (10.78%) Microsoft Excel
2 15 (8.98%) Microsoft Office
Business Applications
1 2 (1.20%) Dynamics AX
2 1 (0.60%) Visualfiles
Cloud Services
1 32 (19.16%) Amazon AWS
2 24 (14.37%) Microsoft Azure
3 11 (6.59%) Office 365
4 7 (4.19%) SaaS
5 2 (1.20%) Dynamics 365
6 1 (0.60%) Akamai
6 1 (0.60%) AWS CloudFormation
6 1 (0.60%) Azure Active Directory
6 1 (0.60%) Google Analytics
6 1 (0.60%) Google Cloud Platform
6 1 (0.60%) Mimecast
Communications & Networking
1 17 (10.18%) Firewall
2 14 (8.38%) Intranet
3 10 (5.99%) DHCP
3 10 (5.99%) DNS
3 10 (5.99%) TCP/IP
4 7 (4.19%) LAN
4 7 (4.19%) Wireless
5 6 (3.59%) Internet
5 6 (3.59%) PABX
6 5 (2.99%) WAN
7 4 (2.40%) VoIP
8 3 (1.80%) VPN
8 3 (1.80%) Wi-Fi
9 2 (1.20%) Remote Desktop
9 2 (1.20%) SAN
10 1 (0.60%) NAS
10 1 (0.60%) NetScaler
10 1 (0.60%) Skype
10 1 (0.60%) SMS
10 1 (0.60%) Unified Communications
Database & Business Intelligence
1 11 (6.59%) MS Access
2 10 (5.99%) SQL Server
3 3 (1.80%) MySQL
4 2 (1.20%) SQL Server 2008
5 1 (0.60%) Amazon RDS
5 1 (0.60%) PostgreSQL
Development Applications
1 2 (1.20%) Visual Studio
2 1 (0.60%) Jenkins
2 1 (0.60%) JIRA
2 1 (0.60%) Selenium
General
1 87 (52.10%) Finance
2 32 (19.16%) Retail
3 11 (6.59%) Telecoms
4 10 (5.99%) Local Government
5 8 (4.79%) Marketing
6 5 (2.99%) Legal
7 4 (2.40%) Electronics
7 4 (2.40%) Law
7 4 (2.40%) Manufacturing
8 2 (1.20%) Back Office
9 1 (0.60%) Publishing
Job Titles
1 39 (23.35%) Analyst
2 28 (16.77%) Service Analyst
3 26 (15.57%) Incident Manager
4 20 (11.98%) Service Desk Analyst
5 13 (7.78%) Head of Strategy
6 9 (5.39%) Report Analyst
7 7 (4.19%) Cisco Engineer
7 7 (4.19%) Cisco Network Engineer
7 7 (4.19%) Network Engineer
7 7 (4.19%) Support Engineer
8 6 (3.59%) Head of IT
8 6 (3.59%) IT Manager
8 6 (3.59%) Security Specialist
8 6 (3.59%) Senior Cisco Engineer
8 6 (3.59%) Senior Cisco Network Engineer
8 6 (3.59%) Senior Network Engineer
9 5 (2.99%) Field Engineer
9 5 (2.99%) Field Service Engineer
9 5 (2.99%) Infrastructure Engineer
9 5 (2.99%) Service Manager
Libraries, Frameworks & Software Standards
1 7 (4.19%) Elastic Stack
2 6 (3.59%) Lucene
3 3 (1.80%) COM
4 2 (1.20%) .NET
4 2 (1.20%) ASP.NET
4 2 (1.20%) Classic ASP
4 2 (1.20%) LAMP
5 1 (0.60%) CSS
5 1 (0.60%) HTML
Miscellaneous
1 37 (22.16%) Management Information System
2 33 (19.76%) Analytical Skills
3 19 (11.38%) Self-Motivation
4 17 (10.18%) Driving Licence
5 4 (2.40%) Freedom of Information
6 3 (1.80%) Data Centre
7 2 (1.20%) User Experience
8 1 (0.60%) Blackberry
8 1 (0.60%) Computer Science
8 1 (0.60%) Cybercrime
8 1 (0.60%) Enterprise Software
8 1 (0.60%) iPhone
8 1 (0.60%) Replication
Operating Systems
1 41 (24.55%) Windows
2 15 (8.98%) Linux
2 15 (8.98%) Windows Server
3 7 (4.19%) Windows Server 2008
4 6 (3.59%) Windows 2000
4 6 (3.59%) Windows Server 2012
4 6 (3.59%) Windows XP
5 5 (2.99%) Windows Server 2003
6 4 (2.40%) Windows 2000 Server
7 2 (1.20%) Windows 10
7 2 (1.20%) Windows 7
8 1 (0.60%) AIX
8 1 (0.60%) Red Hat Enterprise Linux
Processes & Methodologies
1 119 (71.26%) ITIL
2 71 (42.51%) Incident Management
3 47 (28.14%) Service Management
4 46 (27.54%) Service Delivery
5 41 (24.55%) Root Cause Analysis
6 39 (23.35%) Disaster Recovery
7 34 (20.36%) Problem-Solving
8 32 (19.16%) Stakeholder Management
9 30 (17.96%) ITSM
10 29 (17.37%) Agile Software Development
11 27 (16.17%) IT Strategy
12 26 (15.57%) Change Management
13 23 (13.77%) Time Management
14 22 (13.17%) Capacity Management
14 22 (13.17%) Customer-Centricity
14 22 (13.17%) DevOps
14 22 (13.17%) Enterprise Architecture
14 22 (13.17%) Resource Management
14 22 (13.17%) Waterfall
15 17 (10.18%) Continuous Improvement
Programming Languages
1 21 (12.57%) SQL
2 12 (7.19%) VBA
3 7 (4.19%) PowerShell
4 2 (1.20%) Bash Shell
4 2 (1.20%) C#
4 2 (1.20%) Perl
4 2 (1.20%) Python
4 2 (1.20%) Ruby
4 2 (1.20%) T-SQL
5 1 (0.60%) Java
5 1 (0.60%) JavaScript
Qualifications
1 16 (9.58%) ITIL Foundation Certificate
2 11 (6.59%) Degree
3 8 (4.79%) CCNA
3 8 (4.79%) Cisco Certification
4 7 (4.19%) CCNP
5 6 (3.59%) CCDA
5 6 (3.59%) CCIE
6 5 (2.99%) ITIL Certification
7 4 (2.40%) BC Cleared
7 4 (2.40%) SC Cleared
7 4 (2.40%) Security Cleared
8 3 (1.80%) MCSE
8 3 (1.80%) Microsoft Certification
9 2 (1.20%) MCITP
Quality Assurance & Compliance
1 62 (37.13%) SLA
2 22 (13.17%) QA
3 20 (11.98%) ISO/IEC 27001
4 12 (7.19%) ISO/IEC 20000
5 10 (5.99%) PCI DSS
6 4 (2.40%) GDPR
6 4 (2.40%) ISO 9001
System Software
1 26 (15.57%) Active Directory
2 14 (8.38%) VMware Infrastructure
3 9 (5.39%) Docker
4 6 (3.59%) XenApp
4 6 (3.59%) XenDesktop
5 3 (1.80%) VMware ESXi
6 1 (0.60%) Hyper-V
Systems Management
1 11 (6.59%) SCCM
2 4 (2.40%) Microsoft Intune
3 3 (1.80%) Kubernetes
3 3 (1.80%) Norton AntiVirus
4 2 (1.20%) Nessus
4 2 (1.20%) SCOM
4 2 (1.20%) Symantec Enterprise Vault
5 1 (0.60%) Ansible
5 1 (0.60%) Cisco CUCM
5 1 (0.60%) Grafana
5 1 (0.60%) McAfee ePO
5 1 (0.60%) Packer
5 1 (0.60%) Prometheus
5 1 (0.60%) Puppet
5 1 (0.60%) SCDPM
5 1 (0.60%) SCVMM
5 1 (0.60%) Single Sign-On
5 1 (0.60%) Terraform
Vendors
1 52 (31.14%) Microsoft
2 28 (16.77%) VMware
3 21 (12.57%) Cisco
4 10 (5.99%) Xerox
5 9 (5.39%) SAP
6 8 (4.79%) Avaya
6 8 (4.79%) Genesys
6 8 (4.79%) Verint
7 7 (4.19%) Citrix
8 6 (3.59%) Nortel
8 6 (3.59%) Panasonic
8 6 (3.59%) Red Box
8 6 (3.59%) Siemens
9 5 (2.99%) ATG
9 5 (2.99%) hybris
9 5 (2.99%) Symantec
10 4 (2.40%) HP
11 3 (1.80%) Google
12 2 (1.20%) Percona
12 2 (1.20%) RightFax