Period
to 24 November 2017

The following table provides summary statistics for permanent job vacancies advertised in Yorkshire with a requirement for Problem Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Problem Management over the 6 months to 24 November 2017 with a comparison to the same period in the previous 2 years.

Problem Management
England > Yorkshire
6 months to
24 Nov 2017
Same period 2016 Same period 2015
Rank 177 214 200
Rank change year-on-year +37 -14 -32
Permanent jobs citing Problem Management 139 118 179
As % of all permanent IT jobs advertised in Yorkshire 1.41% 1.06% 1.36%
As % of the Processes & Methodologies category 1.57% 1.18% 1.51%
Number of salaries quoted 102 110 141
Yorkshire median annual salary £37,500 £37,750 £37,500
Median salary % change year-on-year -0.66% +0.67% +5.63%
10th Percentile £26,750 £22,750 £28,500
90th Percentile £53,575 £45,125 £55,000
England median annual salary £45,000 £43,000 £45,000
% change year-on-year +4.65% -4.44% +4.65%

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Yorkshire with a requirement for process or methodology skills.

All Process and Methodology Skills
Yorkshire
Permanent vacancies with a requirement for process or methodology skills 8876 10022 11885
As % of all permanent IT jobs advertised in Yorkshire 90.07% 89.64% 90.16%
Number of salaries quoted 7431 8440 9682
Yorkshire median annual salary £42,500 £42,000 £40,000
Median salary % change year-on-year +1.19% +5.00% +0.69%
10th Percentile £26,250 £26,250 £26,250
90th Percentile £60,500 £62,500 £60,000
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

Problem Management
Job Vacancy Trend in Yorkshire

Job postings citing Problem Management as a percentage of all IT jobs advertised in Yorkshire.

Job vacancy trend for Problem Management in Yorkshire

Problem Management
Salary Trend in Yorkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Problem Management in Yorkshire.

Salary trend for Problem Management in Yorkshire

Problem Management
Salary Histogram in Yorkshire

The salary distribution of IT jobs citing Problem Management in Yorkshire over the 6 months to 24 November 2017.

Salary histogram for Problem Management in Yorkshire

Problem Management
Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Problem Management within the Yorkshire region over the 6 months to 24 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire +51 125 £37,500 -4.46% 12
South Yorkshire +16 7 £29,500 -9.23% 2
North Yorkshire -2 6 £32,486 -40.93%
Problem Management
England

For the 6 months to 24 November 2017, IT jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Yorkshire region with a requirement for Problem Management.

1 115 (82.73%) ITIL
2 77 (55.40%) Finance
3 70 (50.36%) Root Cause Analysis
4 54 (38.85%) Windows
5 46 (33.09%) Microsoft
6 44 (31.65%) Cisco
6 44 (31.65%) Fault Analysis
7 41 (29.50%) Firewall
8 39 (28.06%) VMware
8 39 (28.06%) Load Balancing
9 38 (27.34%) ITIL V3
10 37 (26.62%) Wireless
11 34 (24.46%) Genesys
11 34 (24.46%) Continuous Improvement
11 34 (24.46%) Verint
12 33 (23.74%) Cisco Certification
13 31 (22.30%) CCNA
14 30 (21.58%) CCNP
14 30 (21.58%) Avaya
15 27 (19.42%) ITSM
16 26 (18.71%) Active Directory
17 24 (17.27%) Service Management
17 24 (17.27%) Service Delivery
17 24 (17.27%) Windows Server
18 23 (16.55%) Incident Management
19 22 (15.83%) Release Management
20 20 (14.39%) Windows Server 2012
20 20 (14.39%) Windows Server 2008
20 20 (14.39%) SLA
20 20 (14.39%) CCDA

Problem Management
Co-occurring IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (5.76%) SharePoint
2 7 (5.04%) MS Exchange
2 7 (5.04%) Skype for Business
3 6 (4.32%) Exchange Server 2010
4 4 (2.88%) Exchange Server 2003
5 3 (2.16%) IIS
5 3 (2.16%) Tomcat
6 1 (0.72%) BizTalk Server
Applications
1 2 (1.44%) Microsoft Office
2 1 (0.72%) Microsoft Excel
Business Applications
1 6 (4.32%) Dynamics CRM
2 1 (0.72%) SAP CO
2 1 (0.72%) SAP CRM
2 1 (0.72%) SAP FI
2 1 (0.72%) SAP FI/CO
2 1 (0.72%) SAP HR
2 1 (0.72%) SAP MM
2 1 (0.72%) SAP SD
Cloud Services
1 7 (5.04%) Microsoft Azure
1 7 (5.04%) Office 365
2 6 (4.32%) SaaS
3 3 (2.16%) Azure Active Directory
3 3 (2.16%) IaaS
3 3 (2.16%) PaaS
4 2 (1.44%) Amazon AWS
Communications & Networking
1 41 (29.50%) Firewall
2 37 (26.62%) Wireless
3 18 (12.95%) LAN
4 17 (12.23%) Cisco ASA
4 17 (12.23%) EIGRP
4 17 (12.23%) OSPF
5 16 (11.51%) Cisco Nexus
5 16 (11.51%) Ethernet
6 8 (5.76%) DNS
6 8 (5.76%) VoIP
7 7 (5.04%) DHCP
7 7 (5.04%) SAN
8 6 (4.32%) Skype
8 6 (4.32%) TCP/IP
8 6 (4.32%) Unified Communications
9 5 (3.60%) SSL
10 4 (2.88%) VPN
11 3 (2.16%) SMS
12 2 (1.44%) SMTP
12 2 (1.44%) WAN
Database & Business Intelligence
1 10 (7.19%) SQL Server
2 3 (2.16%) SQL Server 2012
3 2 (1.44%) Azure SQL Database
3 2 (1.44%) Crystal Reports
3 2 (1.44%) SQL Server 2014
3 2 (1.44%) SQL Server 2016
4 1 (0.72%) Oracle Database
4 1 (0.72%) Oracle Database 11g
4 1 (0.72%) Oracle Database 12c
4 1 (0.72%) SAP BW
4 1 (0.72%) SQL Server 2008
Development Applications
1 3 (2.16%) JIRA
1 3 (2.16%) Visual Studio Team System
General
1 77 (55.40%) Finance
2 8 (5.76%) Retail
3 7 (5.04%) Marketing
4 2 (1.44%) Back Office
4 2 (1.44%) Legal
4 2 (1.44%) Local Government
4 2 (1.44%) Manufacturing
Job Titles
1 30 (21.58%) Analyst
2 29 (20.86%) Network Engineer
3 24 (17.27%) Cisco Engineer
3 24 (17.27%) Cisco Network Engineer
4 22 (15.83%) Network Operations Engineer
4 22 (15.83%) Operations Engineer
5 13 (9.35%) Service Manager
5 13 (9.35%) Support Engineer
6 11 (7.91%) Support Analyst
7 8 (5.76%) Applications Support
7 8 (5.76%) Incident Manager
7 8 (5.76%) IT Manager
7 8 (5.76%) Problem Manager
7 8 (5.76%) Service Analyst
8 7 (5.04%) 3rd Line Engineer
8 7 (5.04%) IT Support
9 6 (4.32%) Incident Analyst
9 6 (4.32%) Network Operations Specialist
9 6 (4.32%) Network Specialist
10 5 (3.60%) Senior Data Warehouse Specialist
Libraries, Frameworks & Software Standards
1 4 (2.88%) Node.js
2 2 (1.44%) RESTful
3 1 (0.72%) .NET
3 1 (0.72%) LAMP
3 1 (0.72%) SAP Basis
Miscellaneous
1 16 (11.51%) Analytical Skills
1 16 (11.51%) Data Centre
2 6 (4.32%) Management Information System
3 3 (2.16%) CMDB
3 3 (2.16%) NHS
4 2 (1.44%) Client/Server
4 2 (1.44%) Clustering
4 2 (1.44%) PKI
4 2 (1.44%) Public Cloud
4 2 (1.44%) Replication
5 1 (0.72%) Video Conferencing
Operating Systems
1 54 (38.85%) Windows
2 24 (17.27%) Windows Server
3 20 (14.39%) Windows Server 2008
3 20 (14.39%) Windows Server 2012
4 7 (5.04%) Linux
5 6 (4.32%) Windows Server 2003
6 3 (2.16%) AIX
6 3 (2.16%) Red Hat Enterprise Linux
6 3 (2.16%) Unix
6 3 (2.16%) Windows 7
6 3 (2.16%) Windows 8
7 2 (1.44%) Mac OS
8 1 (0.72%) Apple iOS
8 1 (0.72%) Mac OS X
Processes & Methodologies
1 115 (82.73%) ITIL
2 70 (50.36%) Root Cause Analysis
3 44 (31.65%) Fault Analysis
4 39 (28.06%) Load Balancing
5 38 (27.34%) ITIL V3
6 34 (24.46%) Continuous Improvement
7 27 (19.42%) ITSM
8 24 (17.27%) Service Delivery
8 24 (17.27%) Service Management
9 23 (16.55%) Incident Management
10 22 (15.83%) Release Management
11 14 (10.07%) Agile Software Development
12 13 (9.35%) Ticket Management
13 12 (8.63%) CRM
14 11 (7.91%) Disaster Recovery
14 11 (7.91%) Process Improvement
15 10 (7.19%) Change Management
15 10 (7.19%) Project Management
16 9 (6.47%) Service Design
17 7 (5.04%) Technical Architecture
Programming Languages
1 8 (5.76%) Java
2 7 (5.04%) SQL
3 6 (4.32%) PowerShell
4 4 (2.88%) Go
4 4 (2.88%) Python
5 2 (1.44%) C
6 1 (0.72%) ABAP
6 1 (0.72%) C#
6 1 (0.72%) JavaScript
6 1 (0.72%) T-SQL
Qualifications
1 33 (23.74%) Cisco Certification
2 31 (22.30%) CCNA
3 30 (21.58%) CCNP
4 20 (14.39%) CCDA
4 20 (14.39%) CCIE
5 6 (4.32%) Microsoft Certification
6 5 (3.60%) ITIL Certification
7 4 (2.88%) MCSA
8 3 (2.16%) MCSE
9 2 (1.44%) Degree
9 2 (1.44%) MCITP
9 2 (1.44%) PRINCE2 Certification
9 2 (1.44%) SC Cleared
9 2 (1.44%) Security Cleared
Quality Assurance & Compliance
1 20 (14.39%) SLA
2 4 (2.88%) ISO/IEC 20000
3 3 (2.16%) PCI DSS
4 1 (0.72%) ISO/IEC 27001
4 1 (0.72%) QA
System Software
1 26 (18.71%) Active Directory
2 10 (7.19%) VMware ESXi
3 9 (6.47%) VMware Infrastructure
4 4 (2.88%) Terminal Server
5 3 (2.16%) Hyper-V
5 3 (2.16%) Virtual Servers
6 2 (1.44%) Oracle RAC
6 2 (1.44%) XenApp
6 2 (1.44%) XenDesktop
6 2 (1.44%) XenServer
7 1 (0.72%) Terminal Services
Systems Management
1 5 (3.60%) Tivoli Storage Manager
2 4 (2.88%) SCCM
3 3 (2.16%) Backup Exec
3 3 (2.16%) SCOM
3 3 (2.16%) Tivoli
4 2 (1.44%) Microsoft Data Protection Manager
4 2 (1.44%) NetBackup
5 1 (0.72%) Data Guard
5 1 (0.72%) OpenView
Vendors
1 46 (33.09%) Microsoft
2 44 (31.65%) Cisco
3 39 (28.06%) VMware
4 34 (24.46%) Genesys
4 34 (24.46%) Verint
5 30 (21.58%) Avaya
6 19 (13.67%) Dell
7 18 (12.95%) Brocade
8 10 (7.19%) Oracle
9 5 (3.60%) HP
10 4 (2.88%) Citrix
10 4 (2.88%) Remedy
10 4 (2.88%) SAP
11 3 (2.16%) CommVault
11 3 (2.16%) IBM
11 3 (2.16%) NetApp
11 3 (2.16%) Red Hat
11 3 (2.16%) Veeam
12 2 (1.44%) Veritas
12 2 (1.44%) WatchGuard