26 to 50 of 60 Customer Service Jobs in Berkshire

organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Customer Engagement Manager Locations: London | Hybrid Get To Know Us: SS&C Intralinks is a global technology provider of inter-enterprise content management and collaboration … role within the global Deal Services organization, nested within the larger Global Technical Sales organization. Within their responsible region, the CEM will define Deal Service solutions based on the client's business needs. The CEM will also work closely with core stakeholders within Field Sales, Sales Engineers, Customer ...

security controls, responding to security events and assisting with the rollout of cyber measures across the group. Contributing to the implementation of a new Service Desk platform and helping develop IT knowledge base articles. Working Framework This is a fully office-based role in Newbury, although occasional work … Assistant role, you should have: A positive, proactive attitude and a willingness to take ownership of issues while following company policies. Experience in a customer service or technical IT support role (preferred but not essential). Strong communication and interpersonal skills, with the ability to work professionally with ...

Surveillance Job Type : Full time Location : on the road Company Overview Dahua Technology is a world-leading video-centric smart IoT solution and service provider. Based on technological innovations, Dahua Technology offers end-to-end security solutions, systems, and services to create value for city operations, corporate management … reputation and ensure healthy sustained business growth. Main Responsibilities: Manage Dahua's current UK account portfolio and coordinate with HQ in dealing with customer requests regarding order processing/sales activities; Liaise with Head of Sales Department to determine the range of video surveillance equipment to be introduced into ...

will provide support and help deliver projects to internal users ensuring the smooth operation of the IT infrastructure with a focus on security and customer service. The role involves supporting both Microsoft Windows and Linux Mint laptops and associated server estate and corporate network (including cloud services and SaaS ...

Mission This company is on a mission to transform how brands connect with their customers. By breaking down technology silos and eliminating poor customer service, their platform unifies customer engagement across every touchpoint, delivering a seamless experience for both customers and support teams. They work with some … driven, commercially minded sales professional who thrives in a fast-paced environment. Go-getter: Self-motivated, target-driven and resilient Curious: Genuinely interested in customer challenges and how technology solves them Process-oriented: Disciplined in planning, executing and optimizing your approach Why Join? High-growth start-up backed ...

platforms such as AWS . Collaborate with developers, engineers, and project managers to deliver scalable solutions. Provide technical support during implementation and maintain exceptional customer service throughout the delivery cycle. Stay ahead of emerging AI technologies and best practices. Document solutions and contribute to continuous improvement of delivery … necessary. Professional Services Engineer Requirements: Strong communication skills and ability to run client-facing workshops. Experience deploying IT solutions ( SaaS or on-premise) in customer environments. Solid understanding of IT infrastructure , networking, firewalls, and TCP/IP. Good knowledge of telephony systems and protocols ( VoIP/SIP ). Highly ...

Record360 Executive team is a high-velocity team of sales professionals focused on delivering best-in-class customer experiences. We focus on delivering solutions to challenges at a level of professionalism unmatched in our industry (and beyond). Key Responsibilities Performance Deliver quality and tailored demonstrations to prospects based … prospect’s challenges, causes and consequences. Understand customer goals, plans, challenges, timelines, budgets, and authority. Create accurate business value alignment between the prospect and Point of Rental Software’s solutions. Close deals. Close Deals. Close Deals. Meet or exceed monthly quotas. Strive to continuously improve and demonstrate a willingness ...

have the passion and drive to achieve results? Do you want to join a well-established, global technology company where five-star customer service is at the heart of everything we do? Whether you are a recent graduate looking to kick start a career in sales … business opportunities from leads who have previously enquired but haven't yet become customers Act as the dedicated point of contact for customer queries via phone and email Pursue sales targets and objectives for your assigned territory Maintain our CRM system with accurate customer and lead information About ...

have the passion and drive to achieve results? Do you want to join a well-established, global technology company where five-star customer service is at the heart of everything we do? Whether you are a recent graduate looking to kick start a career in sales … business opportunities from leads who have previously enquired but haven't yet become customers Act as the dedicated point of contact for customer queries via phone and email Pursue sales targets and objectives for your assigned territory Maintain our CRM system with accurate customer and lead information About ...

4.6 on G2 Crowd, 4.5 on Gartner Peer Insights, and a super-high CSAT of 99.8% Stevie Award winner in the category (Bronze): Customer Service Department of the Year – Computer Software - 100 or More Employees. Winner of the ISG Paragon Innovation Award in partnership with Sophos (customer … understanding DACH market dynamics and macro challenges (with guidance from senior team members). Collaborate with internal teams like Sales Engineering, Solution Consulting and Customer Success to articulate the Whatfix value proposition specifically tailormade for DACH market. Participate in DACH industry events, particularly those focused on digital transformation ...

Automate Ability to rapidly upskill in emerging digital tools and best practices Understanding of data security principles and privacy by design Experience working in customer service, commercial support, or business support environments Why Apply? This is a fantastic opportunity to contribute to high-impact commercial initiatives ...

remote working with occasional hybrid travel Competitive pension contributions and a comprehensive benefits package Key Responsibilities: Architect and implement robust Dynamics 365 solutions (Sales, Customer Service, Marketing, Power Platform) Lead technical architecture throughout the full project lifecycle Integrate Dynamics 365 with Azure services and third-party platforms Develop ...

knowledge of industry project delivery processes. Excellent knowledge of project contracts scope and deliverables. Excellent knowledge PRINCE2 standards. Ability to work under pressure. Exceptional customer service skills. Good knowledge if industry processes, tools, systems and partners. Ownership of problems and sound judgement. Excellent people management and leadership skills. ...

analyze markets, identify targets and develop relationships while winning new business Skilled at cold calling; persuasive writing and proposal generation; account management and customer service; comfortable in fast paced business settings; adept at building strong customer relationships Responsibilities Identifying and qualifying prospective clients Develop, drive, and execute ...

Junior Account Executive Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting growth … client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £35k basic salary ...

process optimisation, and the application of AI-enabled capabilities. The position works at the intersection of business strategy and technology, supporting organisations in improving customer relationship management. Responsibilities Partner with sales teams to understand prospect requirements and design effective CRM solutions Lead discovery sessions and workshops to identify business … sales activities, solution design, or client-facing consulting engagements Experience supporting change management and user adoption initiatives Strong understanding of sales, marketing, and customer service business processes Experience with business process modelling, analysis, and optimisation methodologies Working knowledge of AI and machine learning concepts and their application within ...

streamline the sales process. Qualifications Proficiency in Lead Generation and prospect identification techniques Strong Communication skills, including written and verbal proficiency Experience in Customer Service and building long-term client relationships Proven ability in Sales and Sales Management Demonstrated organization and time-management skills Ability to work collaboratively ...

payrolls with exceptional accuracy Mentor and guide junior payroll staff and trainees in best practices Liaise with clients to resolve payroll queries, ensuring excellent customer service Ensure strict compliance with current payroll legislation Lead by example within a collaborative and high-performing team What were looking for: Proven ...

Automate Ability to rapidly upskill in emerging digital tools and best practices Understanding of data security principles and privacy by design Experience working in customer service, commercial support, or business support environments Why Apply? This is a fantastic opportunity to contribute to high-impact commercial initiatives ...

established truths You have a good understanding of business and are comfortable working independently as well as within a team Previous work experience with customer service, sales or similar is great, but not a requirement. As long as you bring the motivation, agility and willingness to learn ...

weekly contacts on their territory Be the main point of contact for agency partners. This will include delivering a full end-to-end service solution, delivering against SLAs and ensuring optimum levels of customer service are adhered to at all times Maintaining an active sales pipeline ...

Broadband monitoring equipment, including the installation of PC, Mac, and Tablet Software in customers households. The ideal candidate will have experience in a customer-facing role, with a background or interest in Computing, Audio Visual, or Telecoms. A good understanding of Broadband, Smartphones, and Tablets would be advantageous. They … field. Full training will be provided as part of an intensive four-week plan. Key Responsibilities Install and maintain metering equipment and software in customer homes. Educate customers in the correct use and care of the metering equipment. Remove Television and Broadband monitoring equipment from homes Provide training ...

Free parking!! Full training!! 25 day holiday plus bank holiday!! My client based in Newbury is currently on the lookout to onboard a enthusiastic, customer focused and hard working individual into their technical support team. This role comes with full training but the ideal candidate would have a natural … flair for problem solving and logical thinking. The ideal candidate will have previous customer service experience paired with a strong telephone manner and relationship building skills. The company benefits are fab for this company, including hybrid working, great holiday entitlement, full training, salary reviews and increases throughout ...

play a key role in ensuring the smooth coordination of all activities within our Professional Services (PS) function. You will be responsible for managing service requests and PS work, overseeing our calendars to optimise utilisation across both our PS and Field Engineering teams. Your role will ensure that … with an MSP or in IT is essential Experience coordinating a high volume of concurrent projects Experience working with external clients Excellent communication and customer service skills High attention to detail Highly organised with the ability to multitask Autotask experience Project management certification Personal Attributes: Friendly and professional. ...

moving telecoms provider in Berkshire as a Senior C# Developer, where you'll lead the development of internal applications that drive operational efficiency and customer service excellence. This is a hands-on role for a seasoned engineer who thrives in a collaborative, delivery-focused environment. About the Role ...