26 to 38 of 38 Customer Service Jobs in Berkshire

will possess expertise in solution delivery and the ability to design, build, and implement Microsoft 365 capabilities. Strong communication skills and a commitment to customer service are essential as you guide clients through their digital transformation journey. This role includes opportunities for professional development and employee engagement activities. ...

Fortune 500 clients and government agencies trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field staff. We dream big and sweat details. … enterprise knowledge management. You'll work with Fortune 500 companies and government agencies on their most strategic AI initiatives, architecting solutions that power customer service, agent assistance, and field operations at scale. This isn't just implementation work—you're helping shape how the world's largest organizations ...

Responding to BMS alarms and using building systems for first-line fault diagnosis Carrying out minor repairs, maintenance and installation works Completing maintenance records, service reports and compliance documentation Using simPRO to update jobs and record completed maintenance activities Ensuring plant rooms and engineering areas are maintained safely … experience Good understanding of electrical safe working practices and the Electricity at Work Regulations Experience working with planned and reactive maintenance Strong communication and customer-service skills Ability to work independently across multiple client sites Good organisational skills and the ability to prioritise work Desirable It would also ...

ServiceNow Technical Lead to own the end-to-end design, development, and delivery of solutions across the ServiceNow platform— with a strong emphasis on Customer Service Management (CSM) , Virtual Agent , Integrations , CMDB , and Now Assist (GenAI) capabilities . The ideal candidate will combine deep platform expertise with strong ...

team within a fast-paced cloud services environment. You will oversee day-to-day operations, manage workloads and collaborate with Finance, Technology, Operations and Customer Services to ensure accurate cloud billing and timely delivery. The role offers hybrid working (3 days in the office, 2 days at home ...

Deployflow in the United Kingdom is seeking an experienced Application Support Analyst to monitor and optimize core business applications. You will work closely with Customer Service and Business Operations to ensure smooth operation and rapid incident resolution. The role requires a proactive mindset, strong SQL skills, API awareness ...

definition and delivery of solutions based on Microsoft 365. The role will work with our customers to design and implement quality solutions, taking the customer on a journey to leverage Microsoft 365 in meeting their needs and ensuring time, cost and quality expectations are successfully achieved. The Modern Work … individual and team player with a ‘make it happen’ attitude. · Someone who aspires to be or is a thought leader and can take the customer on a journey of transformation. · Broad knowledge of solution delivery patterns and practices, application lifecycle management approaches, with experience gained through all phases from ...

manage workloads, support team development, resolve operational challenges and drive continuous improvements across billing processes. Working closely with teams across Finance, Technology, Operations and Customer Services, you'll play a key role in ensuring billing accuracy, service quality and process efficiency as the business continues to grow. … develop team members, supporting both performance and career growth Act as an escalation point for complex billing queries and operational issues Monitor KPIs, service levels and team performance Support governance, controls, reconciliations and audit requirements Collaborate with stakeholders across multiple business functions to improve processes Identify and implement opportunities ...

driven initiatives where appropriate. Major Accountabilities Ensures that all activities are performed in compliance with quality system requirements. Deliver accurate, timely, consistent, and quality customer support service. Identify and implement solutions to data privacy, data management and integration issues and concerns, including proactive prevention strategies. Education Further or higher … best practice. Background Project management skills. Experience of working in a business analysis role. Understanding of data security principles and privacy by design. Customer services or business support experience If you're excited about working in the Healthcare industry then this is an exciting opportunity for you. Please apply ...

driven initiatives where appropriate. Major Accountabilities Ensures that all activities are performed in compliance with quality system requirements. Deliver accurate, timely, consistent, and quality customer support service. Identify and implement solutions to data privacy, data management and integration issues and concerns, including proactive prevention strategies. Education Further or higher … best practice. Background Project management skills. Experience of working in a business analysis role. Understanding of data security principles and privacy by design. Customer services or business support experience If you're excited about application security, identity management, and creating robust, secure solutions for modern architectures, we want ...

Role: Head of Digital Growth Background: M&G Life is accelerating a multi-year transformation of its Individual Life & Pensions business, with adviser and customer experience as the primary engine of growth. Digital Growth is the pillar accountable for the next-generation operating model, platforms … services that our adviser and customer experiences depend on, so that the pace and quality step-change over the next three years. All delivered through digital-first, omni-channel experiences. The Head of Digital Growth partners with the Digital Proposition, Experience Design and Technology leads to shape the next ...

provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues … maximise the combined value of our Divisions and build a flexible operating model which supports interoperability to efficiently offer the best possible service to our customers while ensuring control and consistency and minimising overall cost. Based on quantitative and qualitative analysis, Network Planning sets the direction for network operations ...

liaison between your schools and our client, ensuring that they are kept informed about the products and services can provide, and managing customer accounts which will involve maintaining the IT hardware and software across the school sites helping them to improve their ICT provision and enable them to deliver … role, you should a passionate interest in IT and a solid technical background, as well as being self-driven and enthusiastic about offering exceptional customer service. Being a team player, possessing excellent communication and organisational skills as well as having a cheerful disposition are essential prerequisites for this role. ...