51 to 67 of 67 Service Delivery Jobs in Berkshire

collaborative technology team. The role supports a geographically distributed user base and a modern IT environment with a strong focus on reliability, security, and service quality. This is a broad, hands-on position suited to someone who enjoys variety, ownership, and working closely with the business. … support to end users, both onsite and remotely Act as an escalation point for complex technical issues Support users across multiple locations, ensuring consistent service delivery Prepare, configure, and deploy laptops, mobile devices, and user applications Manage incidents through to resolution, coordinating with third-party suppliers where required ...

system performance. This role will work closely with engineering, SRE, and platform teams to improve monitoring, detect performance issues early, and support reliable service delivery. Key Responsibilities: Build advanced Dynatrace dashboards to deliver clear visibility into system performance. Apply strong understanding of observability concepts (metrics, logs, traces) to improve ...

ABAP, SAP Java, SAP HANA, SAP Commerce (Hybris) and SAP BTP - assist with securing SAP on AWS implementation - help securing SAP BTP service delivery Information Management & Security 5-10 years Is Required SAP Security 5-10 years Is Required Data Science At least 1 year Is Required ...

capabilities in budgeting, vendor management, and hands-on technical support. This role requires a thinker with excellent leadership and interpersonal skills to drive performance, service excellence. Key Responsibilities Lead and mentor a small team of IT support professionals across multiple retail locations. Ensure high availability and performance of retail … systems including POS, inventory, and back-office platforms. Manage the IT support budget, including forecasting, cost optimisation, and reporting. Oversee vendor relationships, contracts, and service level agreements (SLAs). Provide hands-on support and troubleshooting for hardware, software, and network issues. Implement and maintain ITIL-based service management ...

Data Scientist: Up to 85k Xcede has recently partnered with a UK-based workforce technology company that builds intelligent staffing platforms for service-led organisations. As they continue to scale their 50-person team, this role will have a tangible impact on how organisations plan, allocate, and utilise their … operational data, helping to improve how labour is forecast, scheduled, and optimised. The role involves developing data-driven systems that anticipate demand, improve service delivery, and surface actionable insight across a portfolio of well-known consumer-facing brands. You'll also contribute to building scalable analytics tools ...

that support both our TypeScript user interface and Python-based SDKs. Develop and maintain Infrastructure as Code (IaC) and DevOps pipelines to ensure reliable service delivery and updates. Requirements: The technical requirements for the role are: Must have: Ability and experience in system programming using Golang. This includes ...

maintain monitoring systems to proactively identify and resolve issues. Application Support: Manage application support activities to ensure the prompt resolution of incidents and service requests. Collaborate with the Application Support Manager to develop and implement effective support processes and documentation. Ensure all applications are updated, patched, and maintained … line with best practices. Technical Project Management: Oversee the planning, execution, and delivery of technical projects. Work closely with the Technical Project Manager to ensure projects are completed on time, within scope, and budget. Facilitate communication and collaboration between project teams and stakeholders. Cyber Security and Compliance: Ensure ...

Thames Valley Fire Control Service - Project Manager Benefits: Salary: £46,142 - £51,356 per annum, Grade 6 Hours: Full Time - 37 hours per week Contract: 24-month fixed term contract Locatio n – Onsite at Service Headquarters, Calcot, Reading, with travel to other Thames Valley sites and other Services … Scheme. An exciting opportunity has arisen for a Project Manager to join the Business Information and Systems team within Royal Berkshire Fire and Rescue Service (RBFRS). As a blue light service dedicated to ensuring the safety and well-being of our community, we are currently seeking ...

business is a forward-thinking organisation dedicated to delivering exceptional service and continuous innovation for our business clients. As we scale, we are seeking a dynamic Head of IT & Telephony to lead our technology operations and ensure our infrastructure is robust, secure, and positioned for the future growth … Responsibilities Own the architecture, resilience, and availability of our telephony platform. Lead and develop the IT & Telephony team, ensuring high performance and strong service delivery. Oversee the design, management, and optimisation of IT infrastructure, networks, and cloud environments (Azure/AWS) Manage all call routing, IVR systems, and queue ...

data foundations, enabling automated analytics workflows, and implementing new tools and capabilities that enhance data accessibility and reliability across Customer Experience, Digital Experience, and Service Delivery. Hands-on, technically focused role at the intersection of data engineering and applied analytics. Qualification : 8+ years of experience in Data Analytics, Data … Partner with engineering to establish data governance, metric definitions, and consistent schema designs across global regions. Dashboard Development & Automation: Develop and maintain scalable, self-service dashboards and data products that empower teams to explore key metrics (e.g., tNPS, AHT, repeat contacts, digital adoption). Leverage tools such as Tableau ...

Designers. Doers. Dreamers. Explorers. Leaders. Learners. Renegades. Seekers. Strategists. Visionaries. And we fundamentally believe that we're better together. We're looking for a Service Designer to join one of our fast-paced innovation engagements, working cross-functionally with business, technology, and product teams to create and test … service propositions. You'll be working within a financial institution, but as part of a startup-like innovation team alongside a venture lead and a creative technologist. You must be confident working independently across the innovation funnel—from framing early ideas in ambiguity through to enabling scalable service ...

leading property company in Reading. The role requires a detail-oriented individual with a focus on supporting procurement operations and ensuring efficient customer service delivery. Client Details Procurement Coordinator, Reading: This medium -sized property organisation operates within the customer service department, focusing on delivering high-quality solutions. Their … Assist in managing procurement activities to support organisational goals. Maintain accurate records of orders, invoices, and supplier contracts. Coordinate with suppliers to ensure timely delivery of goods and services. Support the procurement team in identifying cost-effective solutions. Ensure compliance with company policies and industry regulations. Handle queries ...

data and analytics industry. Stay up to date with industry trends, emerging technologies, and market dynamics to adapt and evolve the commercial approach and service offerings. Provide insights and feedback from the market to influence the development of new services, solutions, and offerings, ensuring that Intuita remains competitive … responsive to client needs. Work closely with internal teams (Delivery, Operations, Marketing, etc) to ensure seamless alignment between client expectations and service delivery. Coordinate with the practice leaders across Data Excellence, Data Engineering, Data Enablement, and Data Analytics & AI, ensuring that the full range of Intuita's data ...

businesses with a portfolio that includes SD-WAN and other WAN services, internet, security, and voice services. Our customers benefit from a customer-first service experience underpinned by our commitment to operational excellence. For more information on GTT, please visit Role Summary: The VP, Product Management – Connectivity and Voice … addressing, SIP Trunking. Job Scope: This role collaborates with various departments at GTT, to include, but not limited to network operations, engineering, systems, and service delivery. Duties and Responsibilities: · Build vision and roadmap for the connectivity and voice services product lines to maintain a scalable and sustainable business. · Develop ...

businesses with a portfolio that includes SD-WAN and other WAN services, internet, security, and voice services. Our customers benefit from a customer-first service experience underpinned by our commitment to operational excellence. For more information on GTT, please visit Role Summary: The VP, Product Management – Connectivity and Voice … addressing, SIP Trunking. Job Scope: This role collaborates with various departments at GTT, to include, but not limited to network operations, engineering, systems, and service delivery. Duties and Responsibilities: · Build vision and roadmap for the connectivity and voice services product lines to maintain a scalable and sustainable business. · Develop ...

ecosystem. This is a great opportunity to join a well-known brand where Salesforce plays a central role in customer engagement, data strategy, and service delivery. The Role As a Senior Salesforce Administrator, you'll be responsible for the day-to-day management, optimisation, and evolution of the Salesforce … while ensuring best practice and platform stability. Key Responsibilities Own and administer Salesforce across multiple clouds, ensuring performance, security, and scalability Configure and optimise Service Cloud, including case management, automations, and reporting Support and enhance Experience Cloud sites for internal and external users Work with Data Cloud to help ...

partner decisions to accelerate innovation, efficiency, and customer value. With technology reshaping services businesses globally, your insights from other tech-enabled service sectors will shape how we scale. You'll represent the UK market in global product governance, make compelling investment cases, and help optimize the broader portfolio. Expect … outcomes with long-term platform evolution. Partner with UK leadership and operating teams to identify and implement technology that improves efficiency, customer experience, and service delivery. Represent UK needs in global product forums, ensuring risks and opportunities inform group-level decisions. Define product success metrics, using data to drive ...