76 to 87 of 87 Service Delivery Jobs in Berkshire

engagement. Onboard, manage, and grow a portfolio of strategic enterprise channel accounts. Lead consultative client meetings to identify needs and propose tailored solutions. Collaborate cross-functionally with technical and service delivery teams. Build long-term, trusted relationships with key stakeholders across accounts. Drive revenue growth through upsell, cross-sell, and channel development initiatives. Provide accurate sales forecasts and More ❯

and growing a portfolio of fast-paced customer accounts. Success in this role requires strong negotiation skills, resilience, and a dedication to forming effective customer partnerships and ensuring exceptional service delivery. What We Are Looking for: Strong understanding of B2B Sales and the E-Commerce sector Proven track record of achieving new business sales combined with experience in account More ❯

Clients (Mon–Fri) Location: London (mix of client site work and remote support) Client: A well-established London-based MSP We're working with a growing London-based Managed Service Provider (MSP) that's looking to bring on an experienced IT Support Engineer to support their expanding client base across the city. This is a Monday to Friday position … Intune, Entra ID Networking fundamentals (DNS, firewalls, VPNs, VLANs) RMM/PSA tools such as NinjaOne, ConnectWise, Datto Excellent client-facing skills with a strong focus on communication and service delivery. Self-starter with the ability to manage field and remote work independently. Must be currently living in London or able to easily commute across London. Bonus: Microsoft certifications More ❯

they impact users. Manage communication with internal stakeholders, clients, and vendors regarding incidents, progress updates, and planned changes. Log, prioritise, and track support tickets, ensuring fast resolution and excellent service delivery. Collaborate with the Service Desk and escalate issues requiring 3rd-level support where appropriate. Support continuous improvement of client satisfaction, reliability, and operational efficiency. Technical Expertise 10+ More ❯

innovation and understand the upstream and downstream impacts of technology decisions. Experience working in complex, regulated environments is essential, along with a deep understanding of security frameworks and agile delivery models. The Technology Innovation Manager will manage a small matrix team comprising innovation specialists, product management, and solution architecture, supporting firm-wide technology improvements and AI initiatives. The role … technology innovation initiatives are aligned with the firm’s strategic goals. Translate complex technical concepts into business value, securing buy-in for new initiatives. Foster a culture of agile delivery, encouraging rapid prototyping and experimentation with emerging technologies. Team Oversight and Mentoring Mentor and support team members, enabling ownership of day-to-day activity while overseeing major projects and … key deliverables. Guide the team in identifying, designing, and prototyping AI and architectural solutions to streamline legal processes and enhance service delivery. Technology Innovation and Architecture Oversee the adoption of AI and emerging technologies across the firm, providing strategic input and ensuring smooth delivery. Apply architectural thinking to assess and implement AI and Innovation solutions, ensuring alignment with business More ❯

Play a crucial role in retention, expansion, and the growth of managed and cyber security services. Key Role Responsibilities Manage and grow a portfolio of strategic UK-based managed service clients. Lead and mentor Customer Success Managers located in South Africa. Drive client satisfaction, engagement, and retention through proactive support and strategic planning. Identify and close opportunities for upselling … and cross-selling, particularly in the security services space. Act as the main escalation point for complex account issues. Collaborate with technical, new business, and strategy teams for seamless service delivery. Onboard new clients and ensure smooth transitions and long-term success. Maintain accurate CRM records and monitor account health metrics. Key Attributes Required You must be currently working More ❯

design, launch, and continuous optimisation. Develop and refine after-sales workflows for merchants, covering order cancellations, returns, refunds, and dispute resolution. Collaborate closely with merchant operations, policy, and customer service teams to ensure smooth, compliant, and high-quality service delivery. Gather feedback from merchants, partners, and customers to enhance system capabilities and strengthen Joybuy’s service competitiveness. … What You’ll Bring Bachelor’s degree (or higher) in Business, Supply Chain , or related field. Proven experience in merchant after-sales management, e-commerce product operations, or platform service design . Solid understanding of after-sales workflows and merchant service models (full-managed and semi-managed). Excellent English communication skills and ability to collaborate across diverse More ❯

experience with data visualization tools such as Power BI. Proficient in Microsoft Office tools, including PowerPoint, Excel, and Co-Pilot. Essential Skills & Experience Proven experience in data operations, training delivery, and process improvement. Experience working in a virtual, multinational environment and collaborating with cross-functional teams. Excellent organizational skills and strong attention to detail. Confident communicator with the ability … Just recently we were recognised by FORBES as the 17th best professional staffing firm, and have won multiple awards from industry accredited bodies for our commitment to excellence and service delivery. We have extensive functional expertise including: Regulatory Affairs, Pharmacovigilance, QA, QC, Submissions experts, Clinical development, Quality, Biostatistics, and Medical Affairs/Writing. We are an equal opportunities Recruitment More ❯

experience with data visualization tools such as Power BI. Proficient in Microsoft Office tools, including PowerPoint, Excel, and Co-Pilot. Essential Skills & Experience Proven experience in data operations, training delivery, and process improvement. Experience working in a virtual, multinational environment and collaborating with cross-functional teams. Excellent organizational skills and strong attention to detail. Confident communicator with the ability … Just recently we were recognised by FORBES as the 17th best professional staffing firm, and have won multiple awards from industry accredited bodies for our commitment to excellence and service delivery. We have extensive functional expertise including: Regulatory Affairs, Pharmacovigilance, QA, QC, Submissions experts, Clinical development, Quality, Biostatistics, and Medical Affairs/Writing. We are an equal opportunities Recruitment More ❯

meet user needs and align with the University’s IT strategy. Drive capacity planning and technical development for network services, improving processes, tools, and documentation to enhance support and service delivery. Develop and test network solutions , focusing on data, voice, and wireless technologies; contribute to strategic planning and service improvements based on feedback and research. Coordinate with external … vendors to ensure effective delivery and support of third-party network and telecom services. Lead project work using the Information Services framework , managing your own tasks and supporting the team to meet deliverables and customer expectations. Provide training and documentation for Information Services staff, ensuring high service standards and adherence to ITIL practices. Collaborate across departments to support … disaster recovery and staying current with evolving networking standards and technologies. Handle support requests and troubleshooting , proactively addressing performance issues and ensuring timely responses to user queries via the Service Desk. Perform additional duties as assigned by the Team Lead, within your area of expertise. Essential Experience Essential: Working on large Networking/NAC/DDI/WiFi projects More ❯

Program Management Strategic Leadership and Partnership Analytical and Judgement Skills Communication and Relationship Management Budgetary Management HR Management Planning and Organisation Technical Expertise Research and Development Freedom to Act Service Policy and Development Please see job description for more information. About us Diversity makes us interesting... Inclusion is what will make us outstanding. Inequality exists and the journey to … within the Urgent Care Group. This involves acting as the primary liaison, building strong relationships with clinical and operational teams to deeply understand their needs, priorities, and barriers to service delivery. A core responsibility is leading the planning and execution of digital initiatives , which includes developing project plans, managing associated budgets, creating clear business cases, and ensuring that all … team to escalate and secure timely resolution of digital challenges. Success is measured by using data analysis and business intelligence to evaluate the effectiveness of initiatives and drive continuous service improvement. Crucially, the Partner must also lead internal communication, translating complex technical concepts for non-technical audiences, leading training workshops, and fostering a culture of innovation and professional development More ❯

seeking an experienced Senior User Researcher to support a government department on a high-profile programme of work. The role will involve leading user research for the design and delivery of advanced AI/LLM-powered products and services , ensuring that accessibility, privacy, and safeguarding requirements are embedded into solutions at scale. You must either hold or be eligible … development decisions. Prototype and test new human-AI interaction patterns , ensuring transparency, oversight, and trust. Champion inclusive research practices, ensuring accessibility, safeguarding, and privacy are prioritised. Lead stakeholder workshops, service assessments, and cross-government user research communities of practice. Skills & Experience Extensive experience as a User Researcher , with a track record of leading research on digital services or emerging … building consensus and influencing decisions. Experience working in government, regulated environments, or large-scale digital transformation programmes (desirable). Strong understanding of accessibility, privacy, and safeguarding requirements in digital service delivery. More ❯