Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Philips International
Job Title Service Delivery Performance Specialists Job Description Service Delivery Performance Specialist In this role you You are responsible for driving service delivery excellence by enhancing operational performance, productivity, continuousimprovement, root cause analysis, and solution delivery-working independently with limited supervision. This includes optimizing systems, processes, and cross-functional teams that support customer service and solutions … KPI Management and Reporting Oversees the end-to-end process of data mining, management, and reporting for key performance indicators (KPIs), supporting ongoing performance monitoring, root cause analysis, and continuousimprovement efforts. Leverage Business Intelligence Tools Utilizes business intelligence (BI) platforms to identify and quantify operational challenges, recommend evidence-based improvements, and measure the effectiveness of corrective … Q&R) standards and fulfill data requirements for licensed software and hardware assets under managed service contracts. Support Strategic Improvement Initiatives Acts as a key contributor in continuousimprovement programs by delivering data-driven insights, tracking service delivery trends, and enabling informed decision-making for optimized service performance. You're the right fit if: Analytical More ❯
Peterborough, Cambridgeshire, England, United Kingdom
McCormick UK Limited
UK This role supports the operational performance of the production plant by delivering actionable insights, streamlining data processes, and enabling data-driven decision-making across manufacturing, quality, maintenance, and continuousimprovement functions. MAIN RESPONSIBILITIES: Monitor and analyze key operational metrics (e.g., OEE, downtime, scrap rates, throughput) to identify trends and improvement opportunities. Develop and maintain … maintenance teams to identify root causes of performance issues and support corrective actions. Automate data collection and reporting processes using tools such as Power BI, SQL, or Python. Support continuousimprovement initiatives (Lean, Six Sigma) with data analysis and visualization. Conduct variance analysis on production output, labor utilization, and equipment performance. Provide ad hoc analysis to support More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Pro Talent
a team, providing guidance, mentorship, and support to ensure their professional growth and performance excellence. Stay up-to-date with industry trends, emerging technologies, and regulatory changes to drive continuousimprovement and innovation in virtual finance services. Act as a trusted advisor to the firm's clients, understanding their financial needs and providing tailored virtual finance solutions … streamline processes, enhance efficiency, and improve service quality. Collaborate with IT teams and external vendors to implement and integrate virtual finance systems, ensuring seamless connectivity and data flow. Drive continuousimprovement initiatives to optimize virtual finance workflows, automate manual tasks, and deliver innovative solutions to clients. Qualifications: A professional accounting qualification (e.g., ACA, ACCA, CIMA) is desirable. More ❯
This global role requires a dynamic individual ready to travel and lead the deployment of cutting-edge automation solutions across our international network. The ideal candidate will have a continuousimprovement mindset, demonstrate Bias for Action, and be prepared to lead complex software development and implementation for automation systems. Basic Qualifications: Professional software development experience (non-internship … implement software solutions for automation systems Lead global deployments of software projects Manage high-impact software releases to ensure minimal operational disruption Train and mentor engineering team members Drive continuousimprovement initiatives Contribute to engineering reviews, impacting solutions for systems and architecture Analyze system performance and provide optimization recommendations About the team Our In-House Controls (IHC More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Arm Limited
help drive prioritisation of work to deliver the best business value Effectively communicate EIT Service delivery status regularly (delivery to operations) Utilise incidents, problem, & request management processes to drive continuous service improvement for their business groups Ensure service continuity by effectively managing and communicating major incidents Support change management and service assurance processes, ensuring that system changes … are smoothly transitioned, communicated and adopted by the business. Evaluate reporting on the performance of IT services, ensuring they meet the performance standards required by business operations and prioritise continuousimprovement to drive excellent customer experience. Required Skills and Experience: Demonstrated ability to build rapport and credibility with stakeholders at all levels Highly skilled in negotiating and More ❯
a hands-on, senior role overseeing the entire IT function and driving innovation across multiple sites in the UK and Europe. If you’re passionate about automation, leadership, and continuousimprovement, we’d love to hear from you. Experience Required Proven experience managing IT operations and leading cross-functional initiatives Strong technical background in: .NET development (C# … Collaborate with marketing to manage the WooCommerce website Support additional business-critical tools Handle hardware/software procurement, IT budgeting, and contractor oversight Champion security best practices, compliance, and continuous IT improvement Engage with key departments such as HR, Sales, Compliance, and Finance to ensure IT alignment with business goals Location Office based role in Cambridgeshire area. More ❯
Great Shelford, Cambridge, Cambridgeshire, England, United Kingdom
MFK Recruitment
expert technical support for day-to-day client technical issues as well as delivery of projects. This role focuses on resolving complex issues, ensuring smooth system integrations, and driving continuousimprovement in processes to meet client needs and optimize performance. Principal Responsibilities: Escalation route for technical queries from the level 1 & 2 engineers. Delivering project work as … Firmware Upgrades/Process Development/Project Delivery/Recurring infrastructure checks You must be able to work as a team alongside other engineers with a combined goal of continuous service improvement & innovation Likelihood of being enrolled into a Change Advisory Board & part responsible for managing change & risk on the service desk There will be a need More ❯
CB22, Great Shelford, Cambridgeshire, United Kingdom
MFK Recruitment
expert technical support for day-to-day client technical issues as well as delivery of projects. This role focuses on resolving complex issues, ensuring smooth system integrations, and driving continuousimprovement in processes to meet client needs and optimize performance. Principal Responsibilities: Escalation route for technical queries from the level 1 & 2 engineers. Delivering project work as … Firmware Upgrades/Process Development/Project Delivery/Recurring infrastructure checks You must be able to work as a team alongside other engineers with a combined goal of continuous service improvement & innovation Likelihood of being enrolled into a Change Advisory Board & part responsible for managing change & risk on the service desk There will be a need More ❯
departments. Technical Oversight: Oversee the design, implementation, and maintenance of backend systems and services. Ensure the team adheres to best practices in software development, including code reviews, testing, and continuous integration/deployment. Drive technical innovation and improvement by staying current with industry trends and emerging technologies. Identify and mitigate potential risks and bottlenecks in the development … the company's backend architecture and technology stack. Align the team's goals and objectives with the company's overall business strategy and technical roadmap. Promote a culture of continuousimprovement and technical excellence. Operations and Support: Ensure the reliability, scalability, and performance of backend systems in production. Implement and monitor system health metrics, ensuring proactive identification More ❯
Huntingdon, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Leidos Innovations UK Limited
make improvements is part of the job. We believe innovation is the lifeblood of customer value we are all catalysts for innovation and improvement and committed to continuousimprovement in everything we do. To work with our talented team and our customers you would need to be able to achieve a high level of security More ❯
Huntingdon, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Leidos Innovations UK Limited
make improvements is part of the job. We believe innovation is the lifeblood of customer value we are all catalysts for innovation and improvement and committed to continuousimprovement in everything we do. To work with our talented team and our customers you would need to be able to achieve a high level of security More ❯
solutions and guiding the team through problem resolution. Work closely with product managers, designers, and other stakeholders to define technical requirements and ensure alignment with business objectives. Advocate for continuousimprovement in processes, tools, and technologies to enhance team productivity and product quality. Maintain comprehensive documentation of system architecture, design decisions, and codebase. Design and implement scalable More ❯
reviews, unit testing, performance tuning, and debugging of complex configurations. • Create and maintain technical documentation, best practices, and reusable assets. • Mentor junior engineers and contribute to a culture of continuous improvement. Mandatory Skills: • Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent work experience. Familiarity with dashboarding tools like Tableau or Power BI (preferred but More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Deloitte LLP
and strategic advisory services. Oversee complex workforce analyses and modeling to support performance monitoring, cost optimization, and benefits realization from global initiatives, while fostering a culture of innovation and continuous improvement. Connect to your skills and professional experience Experience in workforce strategy, planning, and analytics within a complex, global organization or equivalent Strong leadership and team development skills, with … expertise, including scenario planning, demand forecasting, and proficiency with workforce analytics tools (e.g., Visier) Excellent stakeholder management and advisory skills with senior executives Proven ability to drive innovation and continuousimprovement in workforce planning processes Strong communication and presentation skills, able to convey complex information clearly Certification in workforce planning, data science, or people analytics, or equivalent More ❯
Cambridge, Cambridgeshire, England, United Kingdom
Harvey Nash
Administrator with an excellent proven track record in project delivery, incident and service request management, solving complex issues. Will be able to advocate and enforce best practices, leading to ContinuousImprovement of services and processes relating to database operations. Though this role requires expertise in Microsoft SQL Server, the team is responsible for managing multiple database technologies … installation, patching and upgrades Implementing and testing High Availability and Disaster Recovery. MS SQL Technologies - Always on, Availability Groups, SSIS, SSRS Database Security Management Provide input into the improvement of services and processes and the mitigation of risks Power Shell and Power BI The job holder will be the Primary Database Administrator for at least one business critical More ❯
Huntingdon, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
Leidos Innovations UK Limited
make improvements is part of the job. We believe innovation is the lifeblood of customer value we are all catalysts for innovation and improvement and committed to continuousimprovement in everything we do. To work with our talented team and our customers you would need to be able to achieve a high level of security More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Remote
solutions to complex engineering challenges and incidents for their team Proactively identifies opportunities to improve our systems, services, and processes. Effectively communicates these, collaborating across teams to deliver improvement Proactively contributes to Discipline Crafts and support their continued improvement Provides On-Call support to troubleshoot and resolve out-of-hours production issues Management Duties Acts as … or large software projects Proficiency in Java and understanding of its ecosystem with experience in Java backend development Demonstrable ability to mentor others and contributing to the team's continuousimprovement by sharing and refining best practices Proven experience working closely with non-engineering stakeholders and communicating technical solutions in an easy-to-understand manner Proven ability More ❯
design issues in the software you are documenting. Gain expertise in Ansys tools, processes, and procedures. UseAzure,Docker, andKuberneteseffectively as part of the development and delivery process. Contribute to continuousimprovement of tools, processes, and DevOps practices. Minimum Education/Certification Requirements and Experience B.Sc in Engineering, Computer Science, Technical Communication, or with 2 years' relevant experience. More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Cambridge University Press & Assessment (CUPA)
Machine Learning Research Engineer, you will play a pivotal role in driving innovation and advancing AI-powered solutions that enhance Cambridge English products. Your expertise will contribute to the continuousimprovement of existing models and the development of cutting-edge technologies that address future business needs. Key Responsibilities: Help develop, deploy, and maintain scalable AI-powered solutions … design, and efficiency. Demonstrable experience in developing, training, and deploying models using frameworks like PyTorch and TensorFlow. Strong understanding of data analysis, model evaluation, and error analysis to drive continuous model improvement. Excellent communication skills. Demonstratable commitment to continuous learning, staying current with state-of-the-art research and applying emerging AI techniques Desirable: Proven ability to collaborate More ❯
Peterborough, Cambridgeshire, England, United Kingdom Hybrid / WFH Options
Chapman Tate Associates
systems that underpin core business operations. This is a fantastic opportunity to be part of a forward-thinking IT Business Systems team and play a pivotal role in delivering continuous system improvements using Epicor development tools. Key Responsibilities: Deliver system enhancements and new functionality across ERP and MES platforms using Epicor tools. Collaborate with stakeholders across manufacturing, finance, and … Clear and confident communicator, comfortable engaging technical and non-technical stakeholders. Analytical mindset with strong attention to detail and problem-solving skills. Collaborative team player with a passion for continuousimprovement and innovation. This is an excellent opportunity for an Epicor professional looking to make a genuine impact in a role that combines system development, stakeholder engagement More ❯
XAPI Work closely with product managers, support engineers, and customers to align engineering with real-world needs Operate in a self-organizing, agile team that values quality, feedback, and continuousimprovement What we're looking for Software development experience on Unix/Linux systems Familiarity with procedural languages (e.g., C, C++, C#, Java) and scripting languages (e.g. More ❯
of having supervised and mentored other Scientists/Researchers. Proactive and a natural problem solver with a 'can do' attitude, with the ability to support others and contribute to continuous improvement. Excellent communication skills (verbal and written). Strong data management and record-keeping ability to facilitate collaborative workflow. Desirable skills and experience (not required, but beneficial): Industry experience. More ❯
through regular performance reviews, and effectively organising, staffing, and leading your area to develop and motivate team members toward achieving business goals This role will further be accountable for: • ContinuousImprovement: Identify areas for improvement in account plan development and perform reviews to implement lessons learned. • Market Development: Collaborate with Service and Sales teams to More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Cambridge University Press & Assessment (CUPA)
Machine Learning Research Engineer, you will play a pivotal role in driving innovation and advancing AI-powered solutions that enhance Cambridge English products. Your expertise will contribute to the continuousimprovement of existing models and the development of cutting-edge technologies that address future business needs. Key Responsibilities: Develop, deploy, and maintain scalable AI-powered solutions for … AI services and automated data pipelines with tools like Docker, Kubernetes, and cloud platforms (e.g., AWS). Strong understanding of data analysis, model evaluation, and error analysis to drive continuous model improvement. Proven ability to collaborate effectively in Agile/Scrum teams and contribute to cross-functional projects. Exceptional communication skills for articulating complex technical concepts to both technical … and non-technical stakeholders. Demonstrated commitment to continuous learning, staying current with state-of-the-art research and applying emerging AI techniques to solve business problems. Desirable: PhD or equivalent qualification and experience in Machine learning or AI/Computer Science Experience in applying Natural Language Processing and/or Speech Technology techniques to solve real-world problems. Experience More ❯
Machine Learning Research Engineer, you will play a pivotal role in driving innovation and advancing AI-powered solutions that enhance Cambridge English products. Your expertise will contribute to the continuousimprovement of existing models and the development of cutting-edge technologies that address future business needs. Key Responsibilities: Develop, deploy, and maintain scalable AI-powered solutions for … AI services and automated data pipelines with tools like Docker, Kubernetes, and cloud platforms (e.g., AWS). Strong understanding of data analysis, model evaluation, and error analysis to drive continuous model improvement. Proven ability to collaborate effectively in Agile/Scrum teams and contribute to cross-functional projects. Exceptional communication skills for articulating complex technical concepts to both technical … and non-technical stakeholders. Demonstrated commitment to continuous learning, staying current with state-of-the-art research and applying emerging AI techniques to solve business problems. Desirable: PhD or equivalent qualification and experience in Machine learning or AI/Computer Science Experience in applying Natural Language Processing and/or Speech Technology techniques to solve real-world problems. Experience More ❯