Job Title : CRM/Email and Loyalty Lead Department : Ecommerce Reports To : Senior Head of Ecommerce & Digital Position Overview : We are seeking a highly motivated and experienced CRM/Email and Loyalty Lead to join our dynamic marketing team. This role involves managing customerrelationshipmanagement (CRM) strategies, email marketing campaigns, and loyalty programs to enhance customer engagement, retention, and … overall brand experience. The ideal candidate will be results-driven, with a strong understanding of CRM tools, data analysis, and customer-centric marketing. Key Responsibilities : CRMManagement : Develop and execute CRM strategies to enhance customer engagement, increase retention, and drive long-term loyalty. Segment and target customer groups based on behaviour, preferences, and demographics. Manage and optimize CRM software and … platforms to ensure seamless integration with marketing activities. Monitor CRM database health and conduct regular clean-up to ensure data accuracy. Email Marketing : Create, manage, and execute email marketing campaigns, including promotional, transactional, and lifecycle emails. A/B test email content, subject lines, and send times to improve open rates, click-through rates, and conversions. Develop automated email workflows More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Russell & Bromley
Location | Head Office, Kingly St, London Workplace Type | Hybrid (2 Days WFH) Contract | Full Time We’re looking for a CRM Manager to lead and deliver a best-in-class CRM strategy for Russell & Bromley. In this role, you will be responsible for driving customer acquisition, improving retention, and fostering long-term customer advocacy. Working closely with the Head of … Marketing, you will leverage customer insights and CRM expertise to create an omni-channel strategy that spans across all touchpoints. This is an exciting opportunity to play a key role in driving engagement, loyalty, and revenue growth. About the Company Russell & Bromley is the destination luxury fashion footwear & accessories brand for the everyday. A leading force in British fashion with … home to our in-house design, creative, and product studios. Do you want to be part of our next chapter? About the Role Own and execute the cross-channel CRM strategy, including measurement and reporting. Deliver targeted CRM campaigns (currently email-first) to drive customer success. Collaborate with cross-functional teams (marketing, e-commerce, retail, IT) to develop and implement More ❯
BettingJobs is currently recruiting for CRM Data Scientist for a leading gambling provider based in London. Key Responsibilities: Analyze large datasets to uncover patterns and insights related to customer behavior. Develop predictive models to forecast customer activities and trends. Collaborate with cross-functional teams to implement data-driven strategies. Define and track key performance indicators (KPIs). Utilize machine learning … techniques to optimize CRM strategies, especially related to automated campaign optimization. Communicate findings and recommendations to stakeholders in a clear and concise manner. Requirements: Master's or PhD degree in a quantitative field. Proven experience of large-scale data analysis and hypothesis testing. Strong proficiency in statistical analysis and predictive modeling. Proficient in Python (pandas, scipy, numpy, scikit-learn) or More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Materials Market
Head of CRM London, Full Time, Salary based on experience Why you should join us! At Materials Market, we are transforming how construction materials are bought and sold. We're building the UK’s most advanced procurement engine for bulky building materials - one that transforms a fragmented, localised supplier base into a powerful, dynamic network that delivers unrivalled price, speed … the need for digital infrastructure, and ensuring every order is fulfilled efficiently and competitively. Role overview As we scale, building strong relationships across our marketplace is essential. The Senior CRM Manager will be key to deepening funnel engagement and boosting lifetime value through targeted strategies across email, SMS, and WhatsApp - refining segmentation, shaping personalised journeys, and building loyalty that drives … be critical to scaling adoption of our procurement engine and reinforcing our edge on price, speed, and amazing customer service. What you’ll do ● Lead the end-to-end CRM strategy - developing lifecycle communications that deepen engagement, drive order fulfillment, and build long-term value ● Deliver multi-channel campaigns (email, SMS, WhatsApp) - driving both successful supplier and customer-side outcomes More ❯
into what carers really need: small grants, up-to-date information and practical support. Our ideal candidate: Proven experience in project management using Agile and Waterfall approaches, particularly in CRM implementation or similar digital transformation projects. Strong understanding of Dynamics/Salesforce CRM systems and their application in a non-profit or charity context. Excellent organizational and time management skills More ❯
into what carers really need: small grants, up-to-date information and practical support. Our ideal candidate: Proven experience in project management using Agile and Waterfall approaches, particularly in CRM implementation or similar digital transformation projects. Strong understanding of Dynamics/Salesforce CRM systems and their application in a non-profit or charity context. Excellent organizational and time management skills More ❯
into what carers really need: small grants, up-to-date information and practical support. Our ideal candidate: Proven experience in project management using Agile and Waterfall approaches, particularly in CRM implementation or similar digital transformation projects. Strong understanding of Dynamics/Salesforce CRM systems and their application in a non-profit or charity context. Excellent organizational and time management skills More ❯
into what carers really need: small grants, up-to-date information and practical support. Our ideal candidate: Proven experience in project management using Agile and Waterfall approaches, particularly in CRM implementation or similar digital transformation projects. Strong understanding of Dynamics/Salesforce CRM systems and their application in a non-profit or charity context. Excellent organizational and time management skills More ❯
into what carers really need: small grants, up-to-date information and practical support. Our ideal candidate: Proven experience in project management using Agile and Waterfall approaches, particularly in CRM implementation or similar digital transformation projects. Strong understanding of Dynamics/Salesforce CRM systems and their application in a non-profit or charity context. Excellent organizational and time management skills More ❯
into what carers really need: small grants, up-to-date information and practical support. Our ideal candidate: Proven experience in project management using Agile and Waterfall approaches, particularly in CRM implementation or similar digital transformation projects. Strong understanding of Dynamics/Salesforce CRM systems and their application in a non-profit or charity context. Excellent organizational and time management skills More ❯
into what carers really need: small grants, up-to-date information and practical support. Our ideal candidate: Proven experience in project management using Agile and Waterfall approaches, particularly in CRM implementation or similar digital transformation projects. Strong understanding of Dynamics/Salesforce CRM systems and their application in a non-profit or charity context. Excellent organizational and time management skills More ❯
into what carers really need: small grants, up-to-date information and practical support. Our ideal candidate: Proven experience in project management using Agile and Waterfall approaches, particularly in CRM implementation or similar digital transformation projects. Strong understanding of Dynamics/Salesforce CRM systems and their application in a non-profit or charity context. Excellent organizational and time management skills More ❯
into what carers really need: small grants, up-to-date information and practical support. Our ideal candidate: Proven experience in project management using Agile and Waterfall approaches, particularly in CRM implementation or similar digital transformation projects. Strong understanding of Dynamics/Salesforce CRM systems and their application in a non-profit or charity context. Excellent organizational and time management skills More ❯
into what carers really need: small grants, up-to-date information and practical support. Our ideal candidate: Proven experience in project management using Agile and Waterfall approaches, particularly in CRM implementation or similar digital transformation projects. Strong understanding of Dynamics/Salesforce CRM systems and their application in a non-profit or charity context. Excellent organizational and time management skills More ❯
into what carers really need: small grants, up-to-date information and practical support. Our ideal candidate: Proven experience in project management using Agile and Waterfall approaches, particularly in CRM implementation or similar digital transformation projects. Strong understanding of Dynamics/Salesforce CRM systems and their application in a non-profit or charity context. Excellent organizational and time management skills More ❯
Each Other Company: Strategic Portfolio Management, Agile, ECM and Automation Solutions Consultancy across EMEA Your Background: Strong solution sales background in a technical environment. Exceeding sales targets. Experience with CRM, sales tools, sales methodology and processes. Client Management. Your Previous Roles May Include: Account Executive. Business Development Manager. Regional Sales Executive. Sales Team Lead Who we are: Established in … Suite level. • Thinking big and closing £m+ business. • Experience with sales methodologies, such as MEDDPICC. • Previous experience of working across territories. • Proficient user of IT Software, Microsoft Office suite, CRM and sales tools such as Sales Navigator. • Languages: English is a must, but other Northern European languages would be an advantage. • Excellent organisational skills with the ability to prioritise tasks More ❯
Product Owner – CRM & Customer Experience 📍 London (Hybrid: 2 days remote per week) 💼 Permanent | Excellent salary & benefits package We’re partnering with a major UK organisation to recruit a Product Owner who will take ownership of their CRM platforms and customer communication channels — playing a pivotal role in how the business connects with hundreds of thousands of customers. This is a … the roadmap, own the backlog, and work with cross-functional squads to deliver smarter, more personalised customer experiences across multiple channels. The Role Lead the development and optimisation of CRM platforms (Salesforce, HubSpot, Braze, Iterable, Dynamics 365 etc.). Manage digital communication channels: push notifications, email, in-app, SMS. Own backlog management, user stories and prioritisation, ensuring maximum business and … analytics to track performance and inform future roadmap decisions. What You’ll Bring Solid experience as a Product Owner or Product Manager in Agile environments. Proven track record delivering CRM implementations and enhancements. Knowledge of multi-channel customer communications (email, push, SMS, in-app). Confident in backlog management, prioritisation, and stakeholder engagement. Comfortable using Agile tooling (JIRA, Confluence, Miro More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Galaxy Data Centers
negotiations and expansion initiatives in alignment with internal teams - Collaborate with Design, Engineering, and Implementation teams on solution alignment - Meet or exceed revenue growth and booking targets Sales Operations & CRMManagement - Maintain accurate opportunity records in Pipedrive - Manage pricing and bundles in Salesforce - Engage timely with leads from marketing and partner channels - Support RFPs, RFIs, and other sales documentation - Ensure … clean, consistent CRM data to support team visibility and forecasting - Assist in proposal and opportunity development and customer success for existing accounts Implementation & Cross-Functional Support - Prepare detailed handover documentation for Operations post-deal - Support implementation to ensure seamless onboarding and customer satisfaction Qualifications Experience & Knowledge - 3–5 years in sales or account management (preferably in data centers, telecom, IT … projects simultaneously - Able to operate independently and as part of a broader team Technical & Sales Skills - Bachelor’s degree or equivalent experience - Strong solution-selling skills and executive presence - CRM proficiency (Salesforce, Pipedrive) - Excellent communication skills — both technical and non-technical What You'll Gain - Opportunities to work on transformative infrastructure projects - High-impact role with direct access to senior More ❯
to-end product lifecycle from concept to launch and continuous optimisation Analyse customer feedback and market trends to refine the product Ensure integration across e-commerce, payment gateways, and CRM systems Monitor KPIs and use data to drive product decisions Act as the bridge between technical teams and business stakeholders Qualifications and Skills Proven experience as a Product Owner or … in a similar digital product role Experience in e-commerce, retail, or digital platforms Strong understanding of Agile methodologies Familiarity with payment systems, CRM tools, and digital customer journeys Strong analytical and problem-solving skills Excellent communication and stakeholder management skills A passion for luxury retail and digital innovation Why Join Neve Jewels Be part of a fast-growing, digitally More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Bodhi
Senior Digital Project Manager MarTech, CRM, Data & Web Projects Location: London (Hybrid – 2–3 days in the office) Salary: £60,000 – £70,000 + Bonus + Excellent Benefits We are working with a well-established marketing and technology consultancy looking to hire a Senior Digital Project Manager to oversee the delivery of a range of complex and exciting digital projects. … that prioritises effective project delivery, values fresh thinking, and works collaboratively to get results. The role: Manage the full lifecycle of medium to large-scale projects across MarTech, CDP, CRM, analytics , and web development Take ownership of project planning, timelines, resources, risks, commercials, and stakeholder communications Support pre-sales activity including proposals, SoWs, estimating, and client presentations Help shape and … improve delivery processes and PMO standards across the business What we’re looking for: Solid experience delivering MarTech, CRM, or web and data-driven projects Comfortable working across both Agile and Waterfall environments Strong communication and stakeholder management skills Previous experience in a consultancy or fast-paced agency environment What’s on offer: A flexible hybrid working model and supportive More ❯
repeat business. Handling our outbound lead validation via telephone. Track and report on sales metrics and KPIs to the management team. Build and maintain your own pipeline via our CRM system. Work closely with the marketing team to develop campaigns that drive lead generation. Collaborate with the product development team to provide feedback on customer needs and market trends. Key … business, marketing, or a related field. 2+ years of experience in B2B sales, preferably in the technology industry. Proven track record of meeting and exceeding sales targets. Familiarity with CRM software and sales automation tools. What skills are we looking for? A mission-orientated mindset with a creative approach to problem-solving. Thrive in a target-driven environment. Strong persuasive More ❯
City of London, London, United Kingdom Hybrid / WFH Options
ProInteractive
repeat business. Handling our outbound lead validation via telephone. Track and report on sales metrics and KPIs to the management team. Build and maintain your own pipeline via our CRM system. Work closely with the marketing team to develop campaigns that drive lead generation. Collaborate with the product development team to provide feedback on customer needs and market trends. Key … business, marketing, or a related field. 2+ years of experience in B2B sales, preferably in the technology industry. Proven track record of meeting and exceeding sales targets. Familiarity with CRM software and sales automation tools. What skills are we looking for? A mission-orientated mindset with a creative approach to problem-solving. Thrive in a target-driven environment. Strong persuasive More ❯
Central London / West End, London, United Kingdom Hybrid / WFH Options
ProInteractive
repeat business. Handling our outbound lead validation via telephone. Track and report on sales metrics and KPIs to the management team. Build and maintain your own pipeline via our CRM system. Work closely with the marketing team to develop campaigns that drive lead generation. Collaborate with the product development team to provide feedback on customer needs and market trends. Key … business, marketing, or a related field. 2+ years of experience in B2B sales, preferably in the technology industry. Proven track record of meeting and exceeding sales targets. Familiarity with CRM software and sales automation tools. What skills are we looking for? A mission-orientated mindset with a creative approach to problem-solving. Thrive in a target-driven environment. Strong persuasive More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Futureheads Recruitment | B Corp™
to non-technical audiences. Proven project management across multiple initiatives and stakeholders. Cross-functional experience with Product, Marketing, and Sales teams. Data-driven with strong analytical skills. Proficient in CRM and email marketing platforms. Excellent verbal and written communication skills; adept at crafting persuasive narratives. More ❯
Crawlability using agency tools and systems. Be involved in client calls and comms to deliver completed works and ensure good customer service is experienced by clients. Use the company CRM system to track account performance and progress across various SEO projects using time tracking. Use Google Analytics and Google Data Studio to create reports and dashboards for clients and internal More ❯