101 to 125 of 180 CRM Jobs in Central London

experience in a helpdesk, service desk, or administration role Confident communicator with strong organisational skills Able to juggle multiple tasks and prioritise effectively under pressure Comfortable using ticketing or CRM systems A collaborative approach and willingness to support the wider team Why Apply? You’ll be joining a collaborative, professional team that values structure, reliability, and clear communication. The role More ❯

a fun, diverse role and have recruitment experience get in touch! Responsibilities Delivering a variety of sales training programmes for new starters. Deliver recruitment systems training across all applications (CRM, LinkedIn, JobBoards, MI Reporting). Work closely with managers within the business to ensure that key stakeholder relationships are built, developed, and maintained. Ensure training records are logged and kept More ❯

a fun, diverse role and have recruitment experience get in touch! Responsibilities Delivering a variety of sales training programmes for new starters. Deliver recruitment systems training across all applications (CRM, LinkedIn, JobBoards, MI Reporting). Work closely with managers within the business to ensure that key stakeholder relationships are built, developed, and maintained. Ensure training records are logged and kept More ❯

represents the largest group of gaming brands on the continent. To help us continue on our already impressive growth trajectory, we’re on the lookout for an experienced Senior CRM Manager to own our CRM strategy across our English speaking markets, delivering second to none CRM marketing campaigns that help position our brands as the number one betting and casino … products in their markets, whilst assuring a mentoring position for our 2 CRM Executives. What you’ll be doing day to day: Working alongside the Head of CRM to plan and execute revenue driving CRM marketing campaigns within your assigned countries Assisting with promotional design briefs to different departments and ensuring campaigns are fulfilled by relevant teams within the time … improving software and AI capabilities to drive efficiency and deliver the best experience to our customers, at all time Be responsible for the guidance, mentoring and development of two CRM Executives – working closely together to build out a high performing and agile team Work alongside local teams and the Head of CRM to implement localized customer journeys from acquisition through More ❯

represents the largest group of gaming brands on the continent. To help us continue on our already impressive growth trajectory, we’re on the lookout for an experienced Senior CRM Manager to own our CRM strategy across our English speaking markets, delivering second to none CRM marketing campaigns that help position our brands as the number one betting and casino … products in their markets, whilst assuring a mentoring position for our 2 CRM Executives. What you’ll be doing day to day: Working alongside the Head of CRM to plan and execute revenue driving CRM marketing campaigns within your assigned countries Assisting with promotional design briefs to different departments and ensuring campaigns are fulfilled by relevant teams within the time … improving software and AI capabilities to drive efficiency and deliver the best experience to our customers, at all time Be responsible for the guidance, mentoring and development of two CRM Executives – working closely together to build out a high performing and agile team Work alongside local teams and the Head of CRM to implement localized customer journeys from acquisition through More ❯

Job Title: Solutions Architect – CRM Job Type- Permanent Location: London (remote/Hybrid) Industry- Real Estate Consultancy Salary- up to £90K p/a Overview: Our client, a leading real estate consultancy is undergoing a major transformation to enhance their delivery of innovative solutions and services. They are looking for a skilled Solutions Architect to lead the design and delivery … of scalable, high-performance CRM systems, primarily using Microsoft Dynamics 365 (experience with platforms like Salesforce is also valued). This role sits within the Chief Technology Office and supports fast, iterative delivery across value streams. You'll work closely with Product Owners, Business Analysts, and Engineering teams to ensure solutions are resilient, scalable, and aligned with business and technical … grasp of agile, lean, and DevOps practices, who can operate autonomously across functional areas, embrace new ideas, and continuously seek improvement. Key Responsibilities: Solution Design: Lead the architecture of CRM solutions aligned to business goals and company standards. System Integration: Design integrations with external APIs, REST, GraphQL, and messaging systems to enable near real-time updates. Data Architecture: Provide CRM More ❯

improvement of the Salesforce and Planisware platforms. This includes maintaining data integrity, enabling process automation, and aligning system capabilities with business objectives. In Salesforce, the focus is on supporting CRM processes, governance compliance, and business insight generation. In Planisware, the emphasis is on project delivery, resource management, and reporting. Collaboration with RED process owners, delivery teams and Tractebel counterparts is … processes that improve visibility of resource deployment across the portfolio. Collaborate with business process owners and stakeholders to align system functionality with operational needs and governance standards. Ensure effective CRM management across the business by working with key process owners and stakeholders to implement consistent processes that support data quality, governance compliance, and actionable insight generation. Provide training to end … in a management or administrative support capacity—would be beneficial. Proven experience or familiarity administering Salesforce and/or Planisware in a project-based or consultancy environment. Understanding of CRM and Project Portfolio Management (PPM) workflows, including opportunity tracking, bid management, and project lifecycle governance. Competence in data management and integration across enterprise systems (e.g. SAP, Sezame). Proficient in More ❯

improvement of the Salesforce and Planisware platforms. This includes maintaining data integrity, enabling process automation, and aligning system capabilities with business objectives. In Salesforce, the focus is on supporting CRM processes, governance compliance, and business insight generation. In Planisware, the emphasis is on project delivery, resource management, and reporting. Collaboration with RED process owners, delivery teams and Tractebel counterparts is … processes that improve visibility of resource deployment across the portfolio. Collaborate with business process owners and stakeholders to align system functionality with operational needs and governance standards. Ensure effective CRM management across the business by working with key process owners and stakeholders to implement consistent processes that support data quality, governance compliance, and actionable insight generation. Provide training to end … in a management or administrative support capacity—would be beneficial. Proven experience or familiarity administering Salesforce and/or Planisware in a project-based or consultancy environment. Understanding of CRM and Project Portfolio Management (PPM) workflows, including opportunity tracking, bid management, and project lifecycle governance. Competence in data management and integration across enterprise systems (e.g. SAP, Sezame). Proficient in More ❯

and candidates. We are committed to digital enablement and continuous improvement of our IT systems and business processes. Role Purpose: RED Global are currently implementing a new group-wide CRM solution and associated tools to support it’s ‘end to end’ operational processes (Lead to Cash). This is a new contract position which will join the project implementation team … functions and include any variations adopted in different markets or sectors. There will be a need to gain an informed understanding of the specific needs and issues which the CRM project is seeking to address and the expected benefits which support the business case for change. Key Responsibilities: To identify improvement opportunities arising from the introduction of the new CRM … and quality for all business functions, operating units and ultimately our clients, candidates and workers. To work closely with RED Global’s IT Team to ensure that the new CRM technical solution and integrations are fully aligned with new processes and working practices as required. To work closely with the CRM Solution supplier’s Customer Success team during the ‘to More ❯

and candidates. We are committed to digital enablement and continuous improvement of our IT systems and business processes. Role Purpose: RED Global are currently implementing a new group-wide CRM solution and associated tools to support it’s ‘end to end’ operational processes (Lead to Cash). This is a new contract position which will join the project implementation team … functions and include any variations adopted in different markets or sectors. There will be a need to gain an informed understanding of the specific needs and issues which the CRM project is seeking to address and the expected benefits which support the business case for change. Key Responsibilities: To identify improvement opportunities arising from the introduction of the new CRM … and quality for all business functions, operating units and ultimately our clients, candidates and workers. To work closely with RED Global’s IT Team to ensure that the new CRM technical solution and integrations are fully aligned with new processes and working practices as required. To work closely with the CRM Solution supplier’s Customer Success team during the ‘to More ❯

London Hybrid: 1 day onsite We are looking for a Finance Project Manager to join our client on 12 month FTC and lead the Finance workstream within a large CRM replacement program. This pivotal role requires spearheading finance transformation initiatives, optimising compliance, driving operational efficiency, and enhancing financial insights. Collaborate with cross-functional teams to deliver exceptional results and make … a significant impact on the organisation’s financial landscape. Key Responsibilities Plan and deliver finance transformation activities within the CRM replacement program. Ensure compliance with financial regulations and internal policies. Drive process transformation to improve operational efficiency and financial performance. Lead system integration efforts, focusing on ERP and CRM systems such as NetSuite and Salesforce. Manage stakeholder relationships to ensure … Requirements Proven expertise in finance processes, especially O2C (Order to Cash) and R2R (Record to Report). In-depth knowledge of billing and revenue processes. Experience in ERP and CRM system implementations, with a strong preference for NetSuite and Salesforce. Excellent project management and leadership skills. Strong problem-solving capabilities and analytical skills. Ability to work collaboratively across different teams More ❯

London Hybrid: 1 day onsite We are looking for a Finance Project Manager to join our client on 12 month FTC and lead the Finance workstream within a large CRM replacement program. This pivotal role requires spearheading finance transformation initiatives, optimising compliance, driving operational efficiency, and enhancing financial insights. Collaborate with cross-functional teams to deliver exceptional results and make … a significant impact on the organisation’s financial landscape. Key Responsibilities Plan and deliver finance transformation activities within the CRM replacement program. Ensure compliance with financial regulations and internal policies. Drive process transformation to improve operational efficiency and financial performance. Lead system integration efforts, focusing on ERP and CRM systems such as NetSuite and Salesforce. Manage stakeholder relationships to ensure … Requirements Proven expertise in finance processes, especially O2C (Order to Cash) and R2R (Record to Report). In-depth knowledge of billing and revenue processes. Experience in ERP and CRM system implementations, with a strong preference for NetSuite and Salesforce. Excellent project management and leadership skills. Strong problem-solving capabilities and analytical skills. Ability to work collaboratively across different teams More ❯

party vendors to define solution scope, functional specifications, and user stories. Support design and configuration of telephony workflows, including IVR, call routing, agent skills, and workforce management aligned with CRM and ITSM workflows. Develop and maintain detailed process maps, use cases, and test plans to validate solution delivery. Drive user acceptance testing (UAT) and coordinate defect management in collaboration with … to promote adoption and proficiency in integrated solutions. Actively participate in Agile ceremonies and contribute to product backlog refinement. Manage change requests and assess impact on integrated telephony and CRM systems. Required Qualifications and Skills for Genesys Senior Business Analyst Bachelor’s degree or higher in Business, IT, Telecommunications, or a related field. 6+ years of experience as a Business More ❯

party vendors to define solution scope, functional specifications, and user stories. Support design and configuration of telephony workflows, including IVR, call routing, agent skills, and workforce management aligned with CRM and ITSM workflows. Develop and maintain detailed process maps, use cases, and test plans to validate solution delivery. Drive user acceptance testing (UAT) and coordinate defect management in collaboration with … to promote adoption and proficiency in integrated solutions. Actively participate in Agile ceremonies and contribute to product backlog refinement. Manage change requests and assess impact on integrated telephony and CRM systems. Required Qualifications and Skills for Genesys Senior Business Analyst Bachelor’s degree or higher in Business, IT, Telecommunications, or a related field. 6+ years of experience as a Business More ❯

proposal, negotiation, and close Work collaboratively with Product and Marketing to shape messaging and go-to-market campaigns Contribute to sector strategies, sales campaigns, and planning initiatives Maintain accurate CRM records and support pipeline forecasting Represent Axco at key industry events and networking opportunities What's the Best Thing About This Role You'll get to strike a balance between … multi-stakeholder deals Strong pipeline development and lead generation skills Commercial discipline able to prioritise opportunities with a strategic lens Excellent research, communication, and stakeholder management skills Proficiency with CRM platforms (e.g. Salesforce) and sales enablement tools To be successful in this role, it would be great if you have: Familiarity with the insurance, reinsurance, or specialty lines markets Experience More ❯

MS Dynamics 365 CRM Project Director Our Client is looking to recruit MS Dynamics 365 CRM expert Project Director with at least 7 to 10 years proven track record. The Client is moving their CRM data from a platform called Wattle to Selinesoft ?" so any experience of either or both of these CRM’s would be handy but NOT essential. … The core skills the Client wants you to bring to the project is MS Dynamics 365 CRM expertise with implementation skills. You will work with 4 key stakeholder departments in the business which are IT, Marketing, Finance and Policy. Your will organise the project plans coupled with the overview and project plan documents relating to the Clients MS Dynamics CRM More ❯

About Invoka Consulting Invoka Consulting is a London-based software consultancy specialising in Collaborative Work Management (CWM), Customer Relationship Management (CRM), and Business Intelligence (BI) solutions. We help organisations streamline operations, improve collaboration, and optimise customer engagement by leveraging cutting-edge software platforms. Our expert advisory and professional services empower businesses to achieve seamless digital transformation through the implementation and More ❯

About Invoka Consulting Invoka Consulting is a London-based software consultancy specialising in Collaborative Work Management (CWM), Customer Relationship Management (CRM), and Business Intelligence (BI) solutions. We help organisations streamline operations, improve collaboration, and optimise customer engagement by leveraging cutting-edge software platforms. Our expert advisory and professional services empower businesses to achieve seamless digital transformation through the implementation and More ❯

Job Title: Technical Projects & Support Engineer (CRM & IT) Location: Central London Salary: Up to £60,000 DOE We are a rapidly growing Managed Service Provider (MSP) delivering secure, scalable, and transformative IT solutions across the UK. Our expertise spans cloud, cybersecurity, automation, and VoIP-helping clients reimagine how technology supports their business growth. We're seeking a Technical Projects & Support … Engineer to take ownership of internal CRM transformation projects (Salesforce or Microsoft Dynamics 365) while also providing senior-level IT support within our MSP environment (2nd/3rd Line). This role is ideal for someone with strong technical skills who can balance hands-on engineering with strategic project delivery. The Role You will lead the optimisation, integration, and ongoing … improvement of our internal CRM systems, ensuring they work seamlessly with other operational platforms. Alongside CRM projects, you'll serve as a senior escalation point for technical support, delivering Level 2/3 assistance across infrastructure, networking, security, cloud, and voice services. Key Responsibilities CRM Systems Ownership & Development Lead the full implementation, rebuild, or optimisation of Salesforce or Microsoft Dynamics More ❯

CRM & Data Strategy Analyst (Luxury/Retail) Salary: £46,000 + benefits Location: London (Hybrid – 2 days per week in office) A highly regarded brand in the luxury retail space is looking for a CRM & Data Strategy Analyst to join its Customer Experience team. This role will sit within a collaborative data strategy function, supporting CRM campaigns, customer segmentation, and … analytics to help drive acquisition and engagement. ROLE AND RESPONSIBILITIES Support the CRM and analytics function within the Customer Experience team. Pull, analyse, and present customer data to inform decision-making and campaign performance. Translate complex data into clear, actionable insights with strong storytelling. Set up and optimise data pipelines and customer segmentation for CRM campaigns. Own reporting on CRM … activity, including campaign effectiveness, database health, and customer engagement. Collaborate closely with senior analysts, managers, and wider stakeholders across CRM and strategy. SKILLS AND EXPERIENCE Strong SQL skills Python (nice to have) Hands-on experience with CRM analytics and campaign reporting. Experience in retail or CRM-heavy environments. Strong communicator, comfortable presenting insights to technical and non-technical stakeholders Preferred More ❯

CRM & Data Strategy Analyst (Luxury/Retail) Salary: £46,000 + benefits Location: London (Hybrid – 2 days per week in office) A highly regarded brand in the luxury retail space is looking for a CRM & Data Strategy Analyst to join its Customer Experience team. This role will sit within a collaborative data strategy function, supporting CRM campaigns, customer segmentation, and … analytics to help drive acquisition and engagement. ROLE AND RESPONSIBILITIES Support the CRM and analytics function within the Customer Experience team. Pull, analyse, and present customer data to inform decision-making and campaign performance. Translate complex data into clear, actionable insights with strong storytelling. Set up and optimise data pipelines and customer segmentation for CRM campaigns. Own reporting on CRM … activity, including campaign effectiveness, database health, and customer engagement. Collaborate closely with senior analysts, managers, and wider stakeholders across CRM and strategy. SKILLS AND EXPERIENCE Strong SQL skills Python (nice to have) Hands-on experience with CRM analytics and campaign reporting. Experience in retail or CRM-heavy environments. Strong communicator, comfortable presenting insights to technical and non-technical stakeholders Preferred More ❯

CRM Analyst Salary: up to £45,000 Location: West London/Hybrid (3 days per week in the office) Our Client Our client is one of the most iconic luxury brands in the world, known for crafting unforgettable customer experiences. But behind the scenes, they’re not just about elegance, they’re obsessed with data. With one of the most … advanced CRM ecosystems in retail, this is your chance to join a business where customer insight genuinely drives decision-making. You’ll be part of a dynamic, forward-thinking analytics team where innovation is not just welcomed - it’s expected. The Insights Analyst will... ...play a critical role in shaping how the brand connects with millions of loyal customers. You … ll use data to tell stories, optimise CRM campaigns, and guide commercial strategy across loyalty and personalisation. This isn’t just crunching numbers - this is end-to-end ownership of analytics projects that influence real-world outcomes. You’ll dive into SQL, explore A/B testing, and decode the impact of marketing across channels. No day is the same More ❯

well as a wider understanding of the Microsoft technology stack, including but not limited to Azure and SharePoint. Knowledge of software engineering best practices as well as Microsoft Dynamics CRM SDK, C#, Visual Studio and Team Foundation Server. Full implementation lifecycle experience of CRM based programmes within Microsoft Dynamics 365 and the Power Platform. Experience with Continuous Integration (CI) and More ❯

Permanent Benefits Flexible working - 2X a week on-site (London) An established financial services organisation is looking to recruit a D365 Development and Support Lead, to deliver and maintain CRM applications following development best practices and provide user support to these same applications. You will work closely with suppliers, partners and line manager to deliver solutions to meet business requirements. … control and branching methodologies using GIT Application integration using SOAP web services and REST APIs OWASP Top 10 security framework Agile and SCRUM Experience in 3rd line support across CRM applications More ❯

Paid Search Specialist Job Title: Paid Search Specialist Department: Performance Marketing Location: Central London Contract Type: Full Time, Permanent Travel Required: No Start Date: August 2025 This role is hybrid and will require you to work 3 days a week More ❯