101 to 125 of 163 CRM Jobs in Central London

Salesforce Platform Architect

Location
City Of London, England, United Kingdom
sensitivity to cultural differences, time zones etc. Familiarity with sales enablement and content management platforms, ideally Seismic, including content automation, personalisation workflows, analytics and CRM integration. Experience delivering within complex, multi-vendor and third-party ecosystems, including management of strategic platform providers. Experience within client engagement, distribution or client relationshipmanagement functions in an asset or investment management context. Understanding of modern technology architectures, including cloud-based platforms and API-driven ecosystems, and how CRM connects with data lakes and analytics platforms. Exposure to AI-driven capabilities (Einstein, Agentforce) and how these integrate into platform architecture and client engagement workflows. ...

Senior Service Desk Engineer

Location
City Of London, England, United Kingdom
endpoints, identity and access, collaboration, connectivity, workplace technology, and IT assets. You will partner with Enterprise Services, Information Security, Network and Infrastructure, Corporate Systems, CRM, AV, Facilities, regional IT teams, and external vendors to improve service quality, strengthen security and endpoint compliance, reduce recurring incidents, and build scalable support capabilities … patching, encryption, EDR/anti‐malware, device compliance, secure asset handling, and timely escalation of suspected security events. Partner with Networking, Security, Corporate Systems, CRM, AV, Facilities, Infrastructure, and other IT teams; escal... coordinate resolution across teams and vendors. Help maintain reliable AV, wireless, conferencing, and workplace technology ...

Lab Product Owner: Relationship Management (Hybrid)

Location
City Of London, England, United Kingdom
Lloyds Banking Group is seeking an experienced Lab Product Owner for the Relationship Management Transformation Lab to lead the vision, strategy and delivery of CRM capabilities that enhance customer relationships and outcomes. You will work across business and technology, guiding cross-functional teams and driving data-driven innovation with responsible ...

Customer Success Manager

Hiring Organisation
Prism Digital
Location
City of London, London, United Kingdom
with clients Up for travelling and being on-site for go-lives, including some evenings and weekends around events What You'll Work With CRM/ticketing and project management tools (HubSpot ideal) Multi-vendor cashless payment systems Implementation, Customer Support and Logistics & Operations teams Service Level Agreement (SLA) monitoring ...

Senior Telecom BSS/OSS Consultant - Drive Transformation

Location
City Of London, England, United Kingdom
deliveries and provide consultancy services. The ideal candidate will have over 3 years of telecom experience, strong requirements analysis skills, and a background in CRM and billing systems. This role offers competitive benefits including generous annual leave, healthcare, and opportunities for travel and training. #J-18808-Ljbffr ...

Sales Account Executive - Europe

Location
City Of London, England, United Kingdom
Achieve and exceed assigned sales targets, including quarterly and annual revenue goals. Ensure accurate and timely reporting of sales activities and opportunities in the CRM system. While this is a remote role, you’ll collaborate regularly with the rest of the North American teams via virtual meetings. Flexibility in working … team in a fast‐paced, dynamic Startup environment. Strong negotiation and closing skills, with a strategic and consultative approach to selling. Familiarity with CRM systems and sales tools to manage and track sales activities. Willingness to travel as required to attend client meetings, industry conferences, and other business‐related events. ...

AI Analyst (London)

Location
City Of London, England, United Kingdom
Automation Development Design, build and deploy AI-enabled workflows using LLMs, developer CLI tools, APIs, MCP and automation platforms Connect systems including ERP, ecommerce, CRM, customer service and reporting platforms Decide where to use AI, deterministic rules or human review based on the accuracy and risk required Build headless … know when to ask questions, challenge an assumption or recommend a simpler solution Helpful Experience Experience with NetSuite, Shopify, Kustomer or other ERP, ecommerce, CRM or customer service systems Experience in retail, beauty, consumer goods, ecommerce or marketplace businesses Experience developing dashboards or working with data warehouses Familiarity with ...

Pricing Data Architect

Location
City of Westminster, England, United Kingdom
experiences across the customer lifecycle. To learn more, visit smartcommunications.com. The responsibilities of the role include: Design and maintain enterprise pricing data models spanning: CRM (Salesforce) CPQ systems Product usage and customer data Earned and Discretionary Discounting Renewals Upsell and cross-sell performance Define data and metadata standards and governance … define pricing KPIs. Support commercial planning cycles with pricing simulations and scenario modelling. Pricing Data Architecture Design and maintain enterprise pricing data models spanning: CRM (Salesforce) CPQ systems Product usage and customer data Create a unified commercial data architecture supporting: List pricing Contracted pricing Earned and Discretionary Discounting Renewals Upsell ...

Director of Engineering

Location
City Of London, England, United Kingdom
working relationships with all members of the executive team. This role has accountability for: Data and Insights engineering. Web and digital channel product engineering. CRM and Microsoft Dynamics development. An AI Centre of Excellence (AI CoE) focused on practical, ethical value. Engineering standards, platforms, and ways of working. The technical … quality. Specific responsibilities are as follows: Engineering Leadership & Delivery Public-facing web platforms, customer-focused channels and digital services. Internal business systems and integrations. CRM and Dynamics-based solutions. Ensure predictable, high-quality delivery against agreed roadmaps and priorities. Balance pace, quality, and sustainability in a charity context. Establish clear ...

Customer Insight Analyst

Hiring Organisation
GOAT & Partners Ltd
Location
City of London, London, United Kingdom
impact of promotional activity and evaluating the value and behavior of VIP players . You will use your insight to influence marketing strategy, CRM, and product decisions, helping us deliver more effective and profitable customer experiences. Key Responsibilities Analyze the performance of customer promotions , including bonusing, free bets, cashback … schemes. Evaluate VIP player activity , behaviors, retention trends, and potential high-value customers to support acquisition and retention strategies. Deliver actionable insights to marketing, CRM, and product teams to support data-led decision making. Own and deliver regular and ad hoc reporting on key customer KPIs, campaign performance, and player ...

D365 CE/CRM System Configurator - 2 days a month London - £60k

Hiring Organisation
Circle Group
Location
City of London, London, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£60,000
modules such as Sales, Customer Service, Field Service or Finance & Operations. Experience using Power Platform including Power Automate and Power Apps. Strong understanding of CRM and ERP business processes. Excellent stakeholder management and communication skills. Ability to translate business requirements into effective Dynamics solutions. Package and benefits; Remote working ...

Revenue Operations, Senior Manager (London)

Location
City of Westminster, England, United Kingdom
ensure maximum productivity, efficiency, and data integrity across the go-to-market organization. In this role, you will be the absolute owner of our CRM architecture, pipeline hygiene, territory operationalization, and execution processes. You will answer the core operational question: "Is the data clean, and is the process running seamlessly … sales leadership. You will work closely with our newly established Sales Analytics (FP&A) team, acting as their key operational liaison to translate raw CRM data into clean, usable foundations for executive forecasting. This role requires drive, deep technical confidence in sales tooling, and a collaborative approach to driving data ...

Deployment Strategist - Public Sector, Nonprofit & Education

Location
City Of London, England, United Kingdom
applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategorySalesJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword … delivery on track in ambiguous environmentsAbility to travel 25% of the time to customer sitesPreferred ExperienceExperience with Salesforce Data Cloud, Agentforce platform, and Salesforce CRM (Sales, Service, Marketing)Experience designing and deploying AI solutions in regulated industries (e.g., public sector, financial services, healthcare)Salesforce platform certifications (e.g., Data Cloud Consultant ...

New Business Account Executive

Location
City Of London, England, United Kingdom
client priorities, collaborating with Sales Engineers and leadership. Pipeline Generation: Convert inbound leads efficiently while proactively driving outbound pipeline growth across your assigned territory. CRM & Operational Excellence: Maintain accurate CRM hygiene, sales forecasting, and deal stage progression in HubSpot. Market & Industry Insights: Stay ahead of learning technology trends, corporate ...

Private Wealth Management, Sales Management, Vice President, London

Location
City Of London, England, United Kingdom
organization within the region. This position focuses on sales enablement, advisor coaching, business development strategy, and the optimization of sales processes and technology (including CRM and AI-driven workflows). You will partner closely with PWM regional leadership, Private Wealth Advisors (PWAs), and cross-divisional teams (including Asset Management, Investment … Strategy & Enablement Drive Growth Initiatives:Develop and execute strategic sales plans to accelerate asset gathering, client acquisition, and market share expansion across regional offices. CRM & Tool Optimization:Partner with Sales Enablement and Engineering teams to design, implement, and continuously improve CRM workflows, pipeline management tools, and AI-powered prospecting capabilities. ...

Lab Product Owner - Relationship Management

Location
City Of London, England, United Kingdom
bring together people, processes, data and technology to drive meaningful change at scale. You'll play a central role in the evolution of customer relationship management capabilities, ensuring that innovation, data-driven decision making and emerging AI technologies are applied responsibly to improve colleague and customer experiences. What … accountability for defining vision, strategy, roadmap and outcomes. Experience leading large-scale business transformation or platform delivery within a regulated environment. Expertise in customer relationship management, customer servicing and customer journey transformation. Ability to build effective relationships and influence senior stakeholders across business and technology functions. Experience leading multidisciplinary teams ...

Marketing Analytics Manager

Hiring Organisation
Harnham
Location
City of London, London, United Kingdom
taking a commercial question and using data to influence what the business does next. Your Skills & Experience Solid experience in Marketing Analytics, Customer Analytics, CRM or Loyalty Analytics Strong SQL skills and experience working with large datasets Strong data visualisation experience, ideally with Power BI Strong understanding of loyalty … CRM metrics, including frequency, retention, lifetime value and RFM Experience with customer segmentation and understanding behavioural differences across a customer base Experience with testing, measurement and ideally incrementality Strong stakeholder management skills, with the confidence to influence challenging and demanding stakeholders Ability to translate complex analytical findings into clear, commercially ...

Head of Paid Media

Hiring Organisation
Tribal Recruitment - The UK's Leading Digital & R2R Recruiters
Location
City of London, London, United Kingdom
content activation best practice. Audience Targeting & Segmentation Develop sophisticated audience strategies and segmentation approaches for different customer and prospect groups. Use platform, analytics and CRM data to improve targeting, personalisation and campaign performance. Apply insights from tools including Google Analytics/GA4, Meta audience tools, LinkedIn Campaign Manager and relevant … CRM platforms. Innovation & Market Development Stay informed about changes in digital media, social platforms, AI, measurement, privacy and advertising technology. Identify and test emerging channels, tools and approaches that could improve client performance. Help develop the agency's performance media proposition, processes and capabilities as the function grows. Key Skills ...

Client Data Manager

Location
City of Westminster, England, United Kingdom
development, reporting and data quality analysis, combined with a strong analytical mindset and the ability to translate data into insights. Strong knowledge of CRM, customer data platforms and client journeys. Experience managing complex cross-functional projects and transformation programmes in an international environment. Proven ability to work across Business … stewardship practices and analytics solutions is highly desirable. Key Skills & Competencies Client Data Management & Governance Data Stewardship & Data Quality Management Master Data Management (MDM) CRM & Customer Experience Client Data Analytics & Insights Analytical Thinking & Data-driven Decision Making Data Privacy & Compliance Business Analysis & Requirements Management Project & Programme Management Stakeholder Management & Influencing ...

Chanel Client Data Manager

Location
City Of London, England, United Kingdom
development, reporting and data quality analysis, combined with a strong analytical mindset and the ability to translate data into insights. Strong knowledge of CRM, customer data platforms and client journeys. Experience managing complex cross-functional projects and transformation programmes in an international environment. Proven ability to work across Business … stewardship practices and analytics solutions is highly desirable. Key Skills & Competencies Client Data Management & Governance Data Stewardship & Data Quality Management Master Data Management (MDM) CRM & Customer Experience Client Data Analytics & Insights Analytical Thinking & Data-Driven Decision Making Data Privacy & Compliance Business Analysis & Requirements Management Project & Programme Management Stakeholder Management & Influencing ...

Senior Consultant – Service Transformation

Hiring Organisation
Tenth Revolution Group
Location
City of London, London, United Kingdom
design sessions and stakeholder engagement activities ✅ Supporting the development of customer service and operational transformation strategies ✅ Advising on the application of technologies including CRM, AI, automation, contact centre and customer service platforms ✅ Working collaboratively with multidisciplinary teams to deliver impactful outcomes ✅ Managing workstreams and producing high-quality client deliverables What … capabilities Strong analytical and problem-solving skills Ability to communicate complex ideas clearly and confidently Experience working within agile and multidisciplinary environments Desirable Experience ⭐ CRM, Customer Service or Contact Centre solutions ⭐ Automation and AI-enabled service transformation ⭐ GenAI applications in customer operations ⭐ Field Service Management platforms ⭐ Consulting or advisory environments ...

Oracle CX Architect R2L

Hiring Organisation
Tata Consultancy Services
Location
City of London, London, United Kingdom
capabilities including marketing automation, campaign management, customer segmentation, lead nurturing, lead scoring, forms, landing pages, and automated communications. Define integration approach between Eloqua and CRM/Sales Cloud/third-party applications. Support solution design for customer data platform, behaviour intelligence, campaign management, marketing automation, and customer loyalty/engagement … reporting capabilities, OTBI, data models, and integration with enterprise analytics platforms where applicable. Define integration architecture across Oracle CX Cloud and external systems including CRM, ERP, billing, identity platforms, third-party applications, and legacy platforms. Design and review integrations. Ensure data flow consistency, security, scalability, and performance across integrated applications. ...

Business Development Manager

Location
City Of London, England, United Kingdom
internal stakeholders to align solutions with customer needs. Collaborate with Marketing and Business Development teams on lead generation campaigns. Maintain accurate records in our CRM and ensure the sales pipeline is always up to date. Respond to RFIs, RFPs, and tenders with compelling and tailored responses. Contribute to revenue … suite. Strong commercial awareness and ability to identify growth opportunities within accounts. Excellent communication and presentation skills - both written and verbal. Comfortable working with CRM tools (e.g., HubSpot, Salesforce) and tracking pipeline metrics. Ability to manage multiple opportunities simultaneously with strong time management. A hunter mindset - self-motivated, proactive ...

Senior Account Executive

Location
City Of London, England, United Kingdom
timeline. Strong discovery instincts: Genuine curiosity underpins your approach to conversation, and you master the ability to reframe prospect’s problems. AI and CRM fluency: Proficient in CRM & AI tools. A builder's mindset; you are comfortable creating structure (with Claude, Open AI, or equivalent) and process in an environment ...

D365 CRM Developer

Location
City of Westminster, England, United Kingdom
Developer with experience in Dynamics 365 Customer Engagement (CE) and Power Platform. The candidate will be responsible for designing, developing, customising, and supporting enterprise CRM solutions while working closely with business stakeholders, functional consultants, and solution architects. Key Responsibilities Develop and customise Dynamics 365 CE applications (Sales, Customer Service, Field … root cause analysis, and production support activities. Produce technical design documentation and contribute to solution design discussions. Required Skills Microsoft Dynamics 365 CE/CRM C#, .NET Framework/.NET Core JavaScript/TypeScript Dataverse Power Apps (Model-Driven & Canvas) Power Automate REST APIs/Web API Azure Functions, Logic ...