City of London, London, United Kingdom Hybrid / WFH Options
Hays
required Conduct user research and usability testing, ensure insights are translated to actionable design improvements Use analytics to validate design hypothesis Build feedback loops into design processes to ensure continuousimprovement Act as bridge between design and wider business, ensuring UX priorities are represented in product roadmaps and decision-making Manage multiple workstreams and balance external and More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Hays
required Conduct user research and usability testing, ensure insights are translated to actionable design improvements Use analytics to validate design hypothesis Build feedback loops into design processes to ensure continuousimprovement Act as bridge between design and wider business, ensuring UX priorities are represented in product roadmaps and decision-making Manage multiple workstreams and balance external and More ❯
understand needs. Work with developers and business partners for enhancements and upgrades. Own the Business Solution, maintaining data quality and engagement insights. Manage updates, releases, and future enhancements. Identify continuousimprovement opportunities. Provide user training and ensure adherence to procedures. Work with internal teams to enhance data insights and reporting. Use analytics to refine concepts and deliverables. More ❯
understand needs. Work with developers and business partners for enhancements and upgrades. Own the Business Solution, maintaining data quality and engagement insights. Manage updates, releases, and future enhancements. Identify continuousimprovement opportunities. Provide user training and ensure adherence to procedures. Work with internal teams to enhance data insights and reporting. Use analytics to refine concepts and deliverables. More ❯
understand needs. Work with developers and business partners for enhancements and upgrades. Own the Business Solution, maintaining data quality and engagement insights. Manage updates, releases, and future enhancements. Identify continuousimprovement opportunities. Provide user training and ensure adherence to procedures. Work with internal teams to enhance data insights and reporting. Use analytics to refine concepts and deliverables. More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Novatus Global
BAU pipelines or other routine tasks, according to defined procedures. Monitor SLA compliance and proactively escalate risks to ensure timely responses. Document processes, maintain knowledge bases, and contribute to continuousimprovement initiatives. Experience Seeking strong graduates or early career professionals with up to 1 years of experience. Previous experience in client-facing or operational roles in financial More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Novatus Global
BAU pipelines or other routine tasks, according to defined procedures. Monitor SLA compliance and proactively escalate risks to ensure timely responses. Document processes, maintain knowledge bases, and contribute to continuousimprovement initiatives. Experience Seeking strong graduates or early career professionals with up to 1 years of experience. Previous experience in client-facing or operational roles in financial More ❯
based in Cheshire to lead the team during an exciting period of growth. Responsibilities: Lead and mentor a high-performing IT support team, fostering a culture of excellence and continuous improvement. Manage day-to-day helpdesk and infrastructure operations, ensuring robust, secure, and high-performing systems. Drive service delivery improvements through KPIs, customer feedback, and best practice implementation. Oversee More ❯
etc Industry Impact : Support systems critical to London Market operations, including policy administration and aggregation platforms. Growth & Ownership : Be part of a team that values proactive thinking, ownership, and continuous improvement. Culture : Join a business that prioritises people, purpose, and progress — not just policies. If you have: Experience supporting insurance applications (Subscribe, Exact Advantage, etc.)? Strong SQL/database More ❯
Broad technical knowledge across data platforms, pipelines, governance, and analytics . Ability to combine hands-on delivery with strategic advisory . Collaborative, energetic, and motivated, with a drive for continuous improvement. Flexible to travel to client sites (primarily London, with occasional regional travel). What’s on Offer Opportunity to shape the direction of a growing UK consultancy. Variety More ❯
enhancements. Partner with supply chain, operations, marketing, and customer service teams to deliver seamless product adoption. Monitor customer behaviour, partner feedback, and performance metrics to drive product iteration and continuous improvement. Contribute to long-term product capability planning to support scalable cross-border e-commerce growth. Requirements Bachelor’s degree or above, fluent in English; Previous experience in e More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Intellect Group
scalable processes as the company grows. Contribute to website content and articles to support user education and engagement. Use data to track success metrics , identify friction points, and drive continuous improvement. 🧠 You Should Apply If You... Have 1–4 years of experience in customer success, support, community management, or related roles. Are data-driven and ideally have a STEM More ❯
london (city of london), south east england, united kingdom
JD.COM
enhancements. Partner with supply chain, operations, marketing, and customer service teams to deliver seamless product adoption. Monitor customer behaviour, partner feedback, and performance metrics to drive product iteration and continuous improvement. Contribute to long-term product capability planning to support scalable cross-border e-commerce growth. Requirements Bachelor’s degree or above, fluent in English; Previous experience in e More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
Intellect Group
scalable processes as the company grows. Contribute to website content and articles to support user education and engagement. Use data to track success metrics , identify friction points, and drive continuous improvement. 🧠 You Should Apply If You... Have 1–4 years of experience in customer success, support, community management, or related roles. Are data-driven and ideally have a STEM More ❯
guidance and insights. * Deliver Expertise: Conduct product demonstrations, streamline onboarding, and share best practices to ensure client success. * Shape Product Development: Provide feedback from clients to internal teams, driving continuous improvement. * Develop Relationships: Establish long-term trust with clients, ensuring satisfaction and retention. What's in It for You? * Career Development: Build a rewarding career in one of the More ❯
and delivery teams to develop a view of the future state experience and customer journeys that deliver on it. Advise the client on measurement best practices to help drive continuous improvement. Translate the strategy and vision into an actionable, prioritised roadmap that considers the experience we want to deliver and the client capability required to deliver it. Develop compelling More ❯
london (city of london), south east england, united kingdom
Bernadette
and delivery teams to develop a view of the future state experience and customer journeys that deliver on it. Advise the client on measurement best practices to help drive continuous improvement. Translate the strategy and vision into an actionable, prioritised roadmap that considers the experience we want to deliver and the client capability required to deliver it. Develop compelling More ❯
developers, researchers, and other designers to translate concepts into effective user-cantered designs. Interaction Design: Lead efforts to design how users interact with the product, identifying areas for improvement and enhancement. Typography and Affordance: Utilize typography, visual hierarchy, and affordance to improve usability … and optimize the user experience. Stakeholder Engagement: Collaborate with stakeholders across various levels, ensuring design decisions align with user needs and business goals, including support at senior departmental levels. ContinuousImprovement: Review and analyse existing designs and identify opportunities for enhancement and innovation within the product lifecycle. Requirements: Security Clearance: Must hold or be eligible for SC More ❯
enable high-performing delivery teams in a secure, mission-critical environment. You will foster collaboration, remove impediments, and guide teams in applying agile practices that ensure focus, adaptability, and continuous improvement. This role requires an individual who can balance servant leadership with effective facilitation, coaching, and a deep understanding of agile frameworks to help teams thrive and deliver at … Key Responsibilities Facilitate agile ceremonies including sprint planning, daily stand-ups, reviews, and retrospectives Support teams in identifying and removing blockers to enable smooth delivery Encourage a culture of continuousimprovement through data-driven insights and coaching Use agile metrics (cycle time, velocity, burn-up/down charts) to track progress and promote transparency Adapt and scale More ❯
london (city of london), south east england, united kingdom
Damia Group
enable high-performing delivery teams in a secure, mission-critical environment. You will foster collaboration, remove impediments, and guide teams in applying agile practices that ensure focus, adaptability, and continuous improvement. This role requires an individual who can balance servant leadership with effective facilitation, coaching, and a deep understanding of agile frameworks to help teams thrive and deliver at … Key Responsibilities Facilitate agile ceremonies including sprint planning, daily stand-ups, reviews, and retrospectives Support teams in identifying and removing blockers to enable smooth delivery Encourage a culture of continuousimprovement through data-driven insights and coaching Use agile metrics (cycle time, velocity, burn-up/down charts) to track progress and promote transparency Adapt and scale More ❯
thinking Excel at stakeholder management and cross-functional collaboration Are curious about emerging tech (AI, machine learning) and their legal implications Want to challenge the status quo and drive continuousimprovement Seek a role where legal expertise creates competitive advantage Your impact areas: Commercial Excellence : Draft and negotiate customer agreements (with a focus on public sector frameworks … that drives operational excellence and competitive advantage. You'll work alongside Quality, IT, Business Assurance, and Sustainability teams under dynamic leadership, with a customer service mindset and commitment to continuous improvement. Ready to grow with us? We're committed to your development with bespoke training, study support, and opportunities to lead initiatives. This role offers genuine progression potential for More ❯
london (city of london), south east england, united kingdom
Tecknuovo
thinking Excel at stakeholder management and cross-functional collaboration Are curious about emerging tech (AI, machine learning) and their legal implications Want to challenge the status quo and drive continuousimprovement Seek a role where legal expertise creates competitive advantage Your impact areas: Commercial Excellence : Draft and negotiate customer agreements (with a focus on public sector frameworks … that drives operational excellence and competitive advantage. You'll work alongside Quality, IT, Business Assurance, and Sustainability teams under dynamic leadership, with a customer service mindset and commitment to continuous improvement. Ready to grow with us? We're committed to your development with bespoke training, study support, and opportunities to lead initiatives. This role offers genuine progression potential for More ❯
firm to support growth and client delivery. Develop and implement operational strategies that enhance efficiency and scalability. Collaborate with senior leadership to forecast resource needs and manage capacity. Drive continuousimprovement across operational processes and systems. Monitor performance metrics and provide insights to support decision-making. Champion a culture of accountability, collaboration, and innovation. What We’re More ❯
firm to support growth and client delivery. Develop and implement operational strategies that enhance efficiency and scalability. Collaborate with senior leadership to forecast resource needs and manage capacity. Drive continuousimprovement across operational processes and systems. Monitor performance metrics and provide insights to support decision-making. Champion a culture of accountability, collaboration, and innovation. What We’re More ❯
firm to support growth and client delivery. Develop and implement operational strategies that enhance efficiency and scalability. Collaborate with senior leadership to forecast resource needs and manage capacity. Drive continuousimprovement across operational processes and systems. Monitor performance metrics and provide insights to support decision-making. Champion a culture of accountability, collaboration, and innovation. What We’re More ❯