1 to 25 of 33 Customer Service Jobs in Central London

Product Owner - Martech & Customer Data We're looking for an experienced Product Owner to take ownership of a complex Martech and Customer Data landscape within a large, multi-channel organisation operating at enterprise scale. This role sits at the intersection of marketing technology, customer platforms, data integration … internal-facing digital products , working closely with marketing, customer services, technology, and external vendors. What you'll be working on Ownership of a Marketing & Customer Data product portfolio , including: Customer Service platforms (e.g. Service Cloud-style tooling) Marketing automation, campaigns, and communications platforms Customer ...

strategic position within the Business Technology practice in the UK. This role is focused on designing, configuring, and integrating ServiceNow solutions that elevate Customer Experience, Technology Experience, and Employee Experience. You'll play a key role in shaping seamless, end-to-end workflows that enhance productivity and satisfaction … both customers and employees. Success in this role requires a strong understanding of what drives exceptional customer experiences across marketing, sales, and commerce, as well as how impactful employee experiences are built around critical moments such as onboarding, daily work, and career development. What You'll Do Technical Development ...

solution delivery experience, bringing deep technical and functional expertise across the Dynamics 365 ecosystem. The ideal candidate has led end-to-end implementations across Customer Insights, Customer Service, and Sales, with a proven ability to architect scalable, secure, and data-driven customer engagement solutions. You will … solution architecture, guide design decisions, and oversee technical delivery across complex multi-cloud environments. Responsibilities include defining architecture for Customer Insights, designing data models and segmentation strategies, integrating Azure services, establishing governance frameworks, designing Sales and Service processes, and optimizing AI-driven customer analytics. You will also ...

will be responsible for learning, supporting, and gaining practical experience in : Lead generation for MoneySuite’s SME cross-border payments and automation services Managing customer subscriptions and onboarding Providing exceptional customer service Participating in sales activities and training sessions Supporting the business development managers. The internship role … primarily remote, with occasional in-person days in Canary Wharf, London. Qualifications Strong intrest in sales and customer service Highly motivated, eager to learn new skills, and goal-focused Excellent interpersonal skills and a customer-focused attitude Knowledge of financial services or the fintech industry ...

ServiceNow Platform Implementation Solution Specialist Location: UK Overview A technical ServiceNow specialist role within a UK-based Digital Customer Experience practice. The position focuses on designing, configuring, and integrating ServiceNow solutions across Customer, Technology, and Employee Experience workflows. Key Responsibilities Design and develop ServiceNow workflow solutions across: Customer Experience: CSM, Field Service Management, Customer Service Portal Technology Experience: ITSM, ITOM, ITAM Employee Experience: HRSD, Onboarding & Transitions, Workplace Service Delivery Build modern user experiences using Next Experience UI, UI Builder, and Service Portal. Configure role-based dashboards and customised workflows aligned to client ...

looking for an Account Manager who is passionate both about Cyber Security and Consultative Selling. We also want someone who demonstrates deep customer expertise and empathy, who is committed to achieving brilliant experiences for our customers, and who would like to play a pivotal role in cementing our reputation … Consultative Selling to help customers secure their environments Achieve a set revenue target, by selling a value-based solution to maximize ROI for the customer and maintain long-term relationships. Meet and exceed activity and sales targets, whilst ensuring business growth, loyalty and customer satisfaction Manage your individual ...

hours per week (Hybrid) Sector : Global Tech Job Description As an Account Executive Ad Sales, you practice and embody selling in both internal and customer settings. You use your comprehensive knowledge of your client’s business, the advertising industry, and your vertical to identify and enable longer-term opportunities … more customers by driving joint business plan development, account-level strategy, and annual activation plans and developing new customer relationships and new revenue streams. You are a key contributor in delivering work including sales strategy development, pitching, customer relationship growth, and opportunity sizing. You influence cross-team collaborations ...

Senior 3rd Line IT Engineer Location: London Bridge Company: Managed Service Provider (MSP) This role will be office-based for the first 3–6 months, with the option to move to a hybrid working arrangement thereafter. Our client is a well-established MSP based in London Bridge. They … professionals delivering end-to-end technology services and support to a diverse range of clients, with a strong focus on reliability, security, and customer care. The Opportunity We are seeking an experienced Senior 3rd Line Engineer to join our growing technical team. This pivotal role involves: Acting ...

leading hire provider, offering the widest range of tools, specialist hire equipment, plant, and support services everything needed for every job. Based at our customer sites, the Mobile Engineer plays a vital role in keeping our customers operational. You will be responsible for maintaining, servicing, and repairing Speedy hire … equipment on-site, ensuring service schedules are met and breakdowns are responded to quickly and professionally. This is a customer-facing role requiring strong technical capability, organisation, and excellent communication. What youll be doing day to day Carrying out planned servicing and preventative maintenance of Speedy hire equipment ...

CCTV Service & Installation Engineers London Basic Salary: Up to £45,000 + Vehicle + Overtime + Training A growing security systems company is seeking experienced IP CCTV Service Engineers and IP CCTV Installation Engineers to support a wide range of commercial clients across London. This is an excellent … will include commissioning, fault-finding, maintenance, and small works across commercial, industrial and corporate environments. Key Responsibilities Install, configure and commission IP CCTV systems Service and maintain CCTV equipment across customer sites Diagnose network, camera and NVR faults Work with leading brands such as Hikvision, Axis, Dahua, Hanwha ...

Security Service Engineer London We’re looking for an experienced Service Engineer to support and maintain critical smart building and electronic security systems across our client portfolio. This is a field-based, hands-on role focused on keeping systems running reliably through a mix of reactive support … scheduled maintenance. What you’ll be doing: Responding to service calls and planned maintenance tasks across multiple client sites Fault-finding, repairing, and maintaining CCTV, access control, and IP-based networked systems Supporting smart building and integrated technology environments, including BMS-connected systems Working directly with client site teams ...

Title: Security Service Engineer Location of Works: Central London The Company: Nationwide Fire and Security company with over 20+ years industry experience, providing solutions to commercial, private, public, residential and the retail market. Due to expansion, they are now seeking additional engineers. Package: Salary £35,000 - £47,000 basic … alarms, Access control, CCTV and IP based networks Working to high British Standards Managing your own time, ensuring jobs are completed correctly Providing excellent customer service Knowledge and experience: 3 years plus experience servicing Security Systems Experience with IP based networks is desired but not essential Install ...

Title: Security Service Engineer Location of Works: Central London The Company: Nationwide Fire and Security company with over 20+ years industry experience, providing solutions to commercial, private, public, residential and the retail market. Due to expansion, they are now seeking additional engineers. Package: Salary £35,000 - £47,000 basic … alarms, Access control, CCTV and IP based networks Working to high British Standards Managing your own time, ensuring jobs are completed correctly Providing excellent customer service Knowledge and experience: 3 years plus experience servicing Security Systems Experience with IP based networks is desired but not essential Install ...

Location: London, NW1 £25,000 - £30,000 plus payment and support for Microsoft certifications My client is a well-established and highly regarded Managed Service Provider (MSP) based in Camden, North London. They’re known for delivering outstanding service and building long-term relationships with a loyal … varied client base. They are now looking for a customer-focussed, confident and personable Helpdesk Engineer to join their team on a permanent basis. This role is ideal for someone who has recently completed an IT apprenticeship or has 1–2 years’ experience in a helpdesk or IT support ...

client's Member Contact Centre you'll use your positive attitude, your supervisory experience, and your employment law knowledge to deliver an excellent service to union members. In this role you'll have the chance to be involved in developing new services and to supervise, mentor and develop … high quality advice and support to members and to help improve the union's overall member service. This is an exciting career opportunity with customer service at its heart and offers plenty of room for professional growth and development. About You: Strong knowledge of employment law Proven track ...

improvement. Define ServiceNow workflows and configurations that align with best practices for ITSM, HRSD, ITAM, and CSM. Support the design of forms, catalogs, service portals, dashboards, and reports. Implementation Support Work closely with developers and technical teams to ensure requirements are understood and implemented correctly. Assist in testing activities … ITSM, HRSD, ITAM, and CSM. Business Analysis: Experience gathering requirements, documenting processes, and facilitating workshops. Process Knowledge: Understanding of ITIL principles and HR or customer service processes. Communication Skills: Ability to translate complex technical concepts into business-friendly language. Collaboration: Comfortable working with cross-functional teams, including developers ...

increased responsibility for Azure infrastructure tasks Support the implementation of cloud automation initiatives Desirable skills: Enthusiasm for technology with specific interest in cloud computing Customer service orientation and good communication skills Problem-solving aptitude and logical thinking Willingness to learn and adapt to new technologies Basic IT knowledge ...

Summary of Role We are looking for a highly experienced and competent Security Systems Service Engineer. You will be servicing security systems i.e. Intruder Alarms, CCTV & Access Control Systems to the relevant industry standards, using your exceptional technical industry knowledge. Ideally you will have experience of/… annual maintenance including reactive response. Managing your own time to ensure jobs are prioritised correctly. Correctly complete work reports and client recommendations. Provide excellent customer service with internal and external customers, establishing and maintaining effective relationships with customers. What we will need from you Experience within Electronic Security ...

Support Engineer Deliver first- and second-line support across desktops, laptops, printers, and mobile devices. Resolve hardware, software, and network issues quickly, providing excellent customer service. Install, configure, and maintain operating systems, apps, and IT equipment. Monitor IT systems, perform backups, maintain antivirus, and ensure security updates. Document solutions … account provisioning. Ensure IT policy and security compliance across the organisation. Who You Are IT Support Engineer Confident, patient, and supportive with a strong customer-service mindset. Technically strong across Mac and Windows platforms. Experienced in Okta, Microsoft 365, antivirus solutions, and remote support tools. Skilled in stakeholder ...

Responsibilities Design and implement complex Dynamics 365 and Power Platform solutions within agreed project scope Develop, customise, and support Dynamics 365 (Sales and Customer Service) solutions Build scalable model-driven apps, canvas apps, and Power Automate flows aligned to agreed architectures and patterns Develop custom plugins, workflow activities … delivery timelines and quality expectations Actively contribute to agile delivery practices and continuous improvement initiatives Required Skills & Experience Strong experience with Microsoft Dynamics 365 (Customer Engagement) solution design and customisation Solid Power Platform experience including model-driven apps, canvas apps, Power Automate, and Power Pages Hands-on Dataverse experience ...

Mission This company is on a mission to transform how brands connect with their customers. By breaking down technology silos and eliminating poor customer service, their platform unifies customer engagement across every touchpoint, delivering a seamless experience for both customers and support teams. They work with some … driven, commercially minded sales professional who thrives in a fast-paced environment. Go-getter: Self-motivated, target-driven and resilient Curious: Genuinely interested in customer challenges and how technology solves them Process-oriented: Disciplined in planning, executing and optimizing your approach Why Join? High-growth start-up backed ...

LONDON VENUES SALARY: £40,000 - £50,000 (dependant on experience) Position Overview Company Benefits: Private Healthcare after 12 months service Employee supported volunteering Enhanced family leave provisions Perkbox and Employee assistance Programme Company sick pay Employee recognition scheme Generous employee referral scheme Clearly defined Career path … important support along the way) Access to state-of-the-art technology Global presence and opportunities worldwide Long Service Programme The Production Manager is responsible for managing the production scope for a large-scale event. This position will monitor progress and performance against the project plan; identifying, resolving, escalating ...

meetings, manage print requests, and provide physical IT assistance when needed.• Work within a team to keep operations running smoothly, ensuring excellent customer service and IT support. What you’ll bring to this IT Helpdesk Analyst role: • Strong experience in 1st and 2nd line IT support, including ...

supportive environment to help you reach your full potential. Impact: You will play a vital role in coordinating communication between sales, marketing, and customer service departments to ensure smooth information flow. In this role you will: Support the Team: Provide administrative support to the sales team by managing … calendars, scheduling meetings, and coordinating travel arrangements. Drive Efficiency: Maintain and update customer databases and CRM systems to ensure accuracy of information, while processing sales documentation and assisting with contract administration. Create Content: Assist in preparing sales presentations, reports, and proposals for client meetings. Analyze Performance: Monitor sales performance ...

have the passion and drive to achieve results? Do you want to join a well-established, global technology company where five-star customer service is at the heart of everything we do? Whether you are a recent graduate looking to kick start a career in sales … business opportunities from leads who have previously enquired but haven’t yet become customers Act as the dedicated point of contact for customer queries via phone and email Pursue sales targets and objectives for your assigned territory Maintain our CRM system with accurate customer and lead information About ...