1 to 25 of 31 Customer Service Jobs in Central London

Head of Customer Service - FinTech Scale-Up Are you an experienced Customer Service leader looking to make your mark in one of Europe's fastest-growing FinTechs? This rapidly expanding, award-winning company is seeking a Head of Customer Service to lead and scale … equity firm, the business has achieved over 100% YoY growth since 2020 and continues to expand globally. The Role You will lead an established customer service team to deliver exceptional merchant experiences across phone, email, and live chat. You'll own service strategy, performance management, and process ...

Head of Customer Service - FinTech Scale-Up Are you an experienced Customer Service leader looking to make your mark in one of Europe's fastest-growing FinTechs? This rapidly expanding, award-winning company is seeking a Head of Customer Service to lead and scale ...

experience with C#, JavaScript and Low-code solutions. Excellent stakeholder engagement and communication skills Extensive knowledge of one or more of core modules - Sales, Customer Service, Field Service or Customer Insights. Benefits Starting Salary - £85k-£95k dependent on experience. Flexible, Hybrid working model. Private Healthcare, enhanced ...

Senior 3rd Line IT Engineer Location: London Bridge Company: Managed Service Provider (MSP) This role will be office-based for the first 3–6 months, with the option to move to a hybrid working arrangement thereafter. Our client is a well-established MSP based in London Bridge. They … professionals delivering end-to-end technology services and support to a diverse range of clients, with a strong focus on reliability, security, and customer care. The Opportunity We are seeking an experienced Senior 3rd Line Engineer to join our growing technical team. This pivotal role involves: Acting ...

expert-level infrastructure and technical support with a strong focus on VIP client services, whilst managing cloud operations, Microsoft 365 administration, and ensuring exceptional service delivery for executive and high-priority users. Key Characteristics: VIP & Executive Support Excellence - Proven experience providing white-glove support to C-suite executives, board … members, and high-priority clients with exceptional customer service skills. Ability to handle sensitive situations with discretion, manage expectations under pressure, respond rapidly to urgent requests, and maintain composure during high-stakes technical issues whilst ensuring minimal disruption to business-critical activities. Advanced Desktop & End-User Support - Extensive ...

CCTV Service & Installation Engineers London Basic Salary: Up to £45,000 + Vehicle + Overtime + Training A growing security systems company is seeking experienced IP CCTV Service Engineers and IP CCTV Installation Engineers to support a wide range of commercial clients across London. This is an excellent … will include commissioning, fault-finding, maintenance, and small works across commercial, industrial and corporate environments. Key Responsibilities Install, configure and commission IP CCTV systems Service and maintain CCTV equipment across customer sites Diagnose network, camera and NVR faults Work with leading brands such as Hikvision, Axis, Dahua, Hanwha ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS This role is subject to an Enhanced Disclosure and Barring Service (DBS) check. As the position is exempt from … searching for a Post-Sales Escalation Engineer who thrives in dynamic environments, enjoys solving complex issues, and takes clear pride in exceptional customer experience. Think of yourself as the trusted guide in a world where hybrid tech stacks, cloud solutions, and productivity-critical environments meet. If you love being ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS This role is subject to an Enhanced Disclosure and Barring Service (DBS) check. As the position is exempt from … searching for a Post-Sales Escalation Engineer who thrives in dynamic environments, enjoys solving complex issues, and takes clear pride in exceptional customer experience. Think of yourself as the trusted guide in a world where hybrid tech stacks, cloud solutions, and productivity-critical environments meet. If you love being ...

Title: Security Service Engineer Location of Works: Central London The Company: Nationwide Fire and Security company with over 20+ years industry experience, providing solutions to commercial, private, public, residential and the retail market. Due to expansion, they are now seeking additional engineers. Package: Salary £35,000 - £47,000 basic … alarms, Access control, CCTV and IP based networks Working to high British Standards Managing your own time, ensuring jobs are completed correctly Providing excellent customer service Knowledge and experience: 3 years plus experience servicing Security Systems Experience with IP based networks is desired but not essential Install ...

lead point of contact for your assigned customers, you will be expected to answer queries and become a trusted advisor to further improve the customer experience. Key Duties and Responsibilities Implement, manage and develop positive working relationships with multiple customer accounts including international fleets Facilitate regular communication both … expectations in doing what we say we will do, when we say we will do it Consistently evaluate the value being brought to the customer look at what other opportunities there are to demonstrate more value whether financial, operational or safety related Understand the data related to your customers ...

internationally, is looking for an experienced IT Support Engineer to join their team in London. The ideal candidate will come from a Managed Service Provider background and be confident acting as an escalation point for the Service Desk. In this role, you will handle complex technical issues, take … fully onsite position supporting a wide range of users and technologies. Key Responsibilities Act as the escalation point for advanced IT issues from the Service Desk Troubleshoot and resolve complex hardware, software and networking issues Support and maintain desktops, laptops, mobiles, printers and network equipment Investigate recurring issues, identify ...

Summary of Role We are looking for a highly experienced and competent Security Systems Service Engineer. You will be servicing security systems i.e. Intruder Alarms, CCTV & Access Control Systems to the relevant industry standards, using your exceptional technical industry knowledge. Ideally you will have experience of/… annual maintenance including reactive response. Managing your own time to ensure jobs are prioritised correctly. Correctly complete work reports and client recommendations. Provide excellent customer service with internal and external customers, establishing and maintaining effective relationships with customers. What we will need from you Experience within Electronic Security ...

Engineer ready to take the next step in their journey/career. As the IT Engineer you need to showcase strong communication, organisational, and customer service abilities across all organisational levels, as you play a crucial role in the company's infrastructure. Additionally, you should possess self-motivation ...

Overview: We are seeking a highly skilled AV Field Service Engineer to join a team for an established client. The ideal candidate will be responsible for troubleshooting, diagnosing, testing, and fixing audio-visual systems at client sites. You will ensure the seamless operation of AV systems, providing high-quality … support and technical expertise to clients, while delivering exceptional service and solutions. Key Responsibilities: Installation & Maintenance: Install, configure, and set up a range of audio-visual systems (e.g., projectors, screens, AV control systems, sound systems, videoconferencing equipment). Conduct regular maintenance and inspections of AV equipment to ensure proper ...

Partner badges across key domains: Modern Work, Security, Data & AI (Azure), Infrastructure (Azure), and Digital & App Innovation (Azure). Drawdown Awards – Best Managed IT Service Provider, 2025 Innovative/unique projects: Pioneered IT outsourcing for cruise shipowners in Antarctica Reporting & Reports: Reporting to COO. 3 Direct Reports who coordinate … over 30 years, this IT consultancy and managed services provider has supported world-renowned international clients. The business is dedicated to delivering exceptional customer service within the professional and financial services sector, including leading private equity and venture capital firms, as well as several top UK law firms. ...

looking forUnderstanding of finance operations and systems with experience in finance data management.Accounting qualification (ACA/ACCA/CIMA) preferred.Strong analytical skills and customer service experience.Familiarity with software packages like Microsoft Office and SaleforceAbility to manage change and consult on business initiatives.Why London Business SchoolLondon Business School ...

umbrella) Expenses: Mileage and parking claimable Overview We are seeking an experienced L2 Break/Fix Engineer to provide independent onsite hardware support across customer locations in the London area. The role focuses on diagnosing, repairing, and rebuilding HP and Lenovo laptops and desktops , including component replacement and hardware … level troubleshooting. HP/Lenovo SQ training is desirable but not essential. Key Responsibilities Attend customer sites to perform laptop and desktop break/fix activities Conduct hardware diagnostics, component swaps, repairs, and full reassembly Work to vendor guidelines for HP and Lenovo hardware Use a mobile service ...

professional manner. Team Leadership & Mentorship: Act as a senior technical resource, mentoring junior engineers, and leading by example in both technical proficiency and customer service. Client Communication: Build strong relationships with clients by delivering exceptional customer service, managing expectations, and offering technical guidance. Skills & Experience Required: Extensive … programming languages (e.g., Lua, Python, etc.) is a plus. Problem-Solving Ability: Strong diagnostic and troubleshooting skills for both hardware and software-related issues. Customer-Focused: Excellent communication skills with the ability to explain technical concepts to clients and offer tailored solutions. Desirable Qualifications: Certifications: Relevant industry certifications such ...

front-line IT support, handling hardware and software issues across multiple platforms. You'll work closely with global teams, ensuring a high level of customer service and technical excellence. Key Responsibilities: Provide desk-side support for hardware/software issues (Break/Fix). Manage incident and service ...

years sales experience required Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase of exciting … client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £35k basic salary ...

Junior Account Executive (Swedish Speaker) Company Overview:, The successful candidate will be engaging with Commercial and Education client bases of a leading managed IT Service Provider. With sites across the UK and Ireland, the business has been operating for almost 50 years and is entering a new phase … client relationships and identifying new business opportunities. You will be responsible for understanding client needs, delivering tailored solutions, and ensuring a high level of customer satisfaction. This position requires a proactive, results-driven individual with excellent communication skills and a passion for sales. What they offer: £30k basic salary ...

technical and creative needs. Advise on creative solutions for audio-visual and IT services. Propose and deliver creative digital solutions. Achieve best price and service from suppliers. Collaborate effectively with all internal and external stakeholders. Produce detailed technical specifications for events. Maintain a competent working knowledge … Changing and Improving adaptable and proactive in seeking better ways of working. Working Together collaborative, supportive, and a strong team player. Managing a Quality Service ensures high standards in all aspects of delivery. Communicating and Influencing clear, confident, and persuasive in all communications. Values Team Foster a collaborative environment ...

contracts and close sales to meet or exceed sales targets. Relationship Building: Establish and maintain strong relationships with new and existing clients. Provide exceptional customer service and support to ensure client satisfaction and retention. Market and Product Knowledge: Stay up-to-date with industry trends, market conditions … using CRM software and other sales tools. Strong organizational and time management skills. Ability to work independently and as part of a team. Competencies: Customer Focus: Understands and addresses client needs and expectations effectively. Persuasion: Ability to influence and persuade potential clients to consider and purchase services. Resilience: Handles ...

Monday-Friday) St Pauls/Blackfriars/City Thameslink We’re looking for candidates with 2- years of IT support experience to provide internal customer service, second level problem resolution, and desktop technology support & site support as well as also participating in special projects as assigned. Key Responsibilities ...

deliver both business and technical solutions. Experience working in a fast-paced environment and managing supplier relationships. Experience with Source-to-Pay systems. Excellent customer service and stakeholder management. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community ...