1 to 25 of 44 Customer Service Jobs in Central London

Robert Half is working with a fast-growing Series A fintech building the financial infrastructure for emerging markets trade to hire a Head of Customer Service Their platform makes it faster, cheaper and more transparent for businesses to pay their international suppliers, helping companies across Africa, Latin America … scaling fast. This is a genuinely high-impact environment for someone who wants to build. They are looking for a Head of Customer Service to own the quality of every customer interaction and build the team, systems and processes that let customer service scale ...

Customer Service Manager role in the Technology industry is ideal for someone with strong organisational and leadership skills. Based in London, this permanent position involves overseeing customer service operations and ensuring the highest level of client satisfaction. Client Details The hiring company is a small … known for delivering innovative solutions to its clients. They are committed to providing a supportive environment and fostering professional growth for their employees. Description Service Operations * Manage and develop a 3-person service desk handling support for UK, EU and ROW territories for technical support, troubleshooting, warranty ...

Microsoft Dynamics 365 CRM Technical Consultant (omni channel/contact centre/Customer service) | Outside IR35 | £450-475 per day | Fully Remote | 6 Months initial contract A large new Microsoft Dynamics 365 CRM project at a Microsoft Gold Partner requires a D365 CRM omnichannel technical consultant … initial 6 month contract. If you are coming available and experienced with Microsoft dynamics 365 CRM Development (Customer service/contact centre), please apply. Skills Required: Proven Dynamics 365 Customer Service & Omnichannel expertise - Customer Service Workspace, case management, SLAs, unified routing, and digital channels ...

World-class facilities and the technology you need to thrive – in our offices or yours. Job Summary The Account Manager is responsible for driving customer retention, growth, and new business conversion by identifying client pain points and developing tailored solutions. This includes a focused effort on converting trading accounts … while proactively identifying opportunities to expand account value and deepen partnerships. Key responsibilities include hosting business reviews, engaging internal and external resources to meet customer needs, and acting as the primary liaison between customers, sales, and internal departments. The Account Manager also plays a critical role in delivering exceptional ...

business. Multi-skilled across multiple technologies and product ranges, our engineers possess a wide range of knowledge built up over many years. Customer service oriented and driven to deliver the very best levels of engineering, our engineers take pride in their daily work. This role will report … Voice Alarm systems. Assist senior engineers with Retrofit upgrades/extensions to existing systems as part of remedial works packages. Provide high levels of customer services. Develop an understanding of site plans, to allow installs to take part based on site survey documentation. Complete documentation in line with company ...

Procedures in supporting staff and ensuring that correct escalation channels are followed. Main duties of the job The role will provide high quality customer service and will utilise excellent communication skills. The role is responsible for the provision of professional 1st line support to Royal Marsden Hospital Epic … users by telephone, e-mail, and self-service portal facilities. The role is also responsible for supporting patients who require assistance with their MyMarsden account via email or telephone. EPR help desk support will be sufficiently skilled to provide a high level of resolution to incidents and requests without ...

commercially driven E-commerce professional with a passion for online trading, customer experience, and digital optimisation? We're looking for an experienced E-commerce Manager to take ownership of this growing streetwear brand's online platform and drive the next stage of their digital growth journey. This … fantastic opportunity to lead the performance, optimisation, and development of a thriving e-commerce operation while working closely with Marketing, Operations, Customer Service, and external technology partners. The Role As E-commerce Manager, you will be responsible for the overall performance of the e-commerce website, ensuring ...

Basic + Uncapped Bonus (OTE £65,000 £75,000) Join a market-leading workplace solutions provider and help shape the future of customer experience. Our client is a well-established, family-owned business with over 40 years of success delivering premium commercial coffee solutions, water dispensers and workplace refreshment … services to organisations across the UK. Known for their exceptional customer service, long-standing client relationships and commitment to quality, they are now investing in their commercial team and seeking an ambitious Business Development Manager to drive growth across London. This is an excellent opportunity for a proven ...

continuous improvement initiatives Troubleshoot and resolve complex platform issues Essential Skills & Experience 5+ years' experience developing solutions on the ServiceNow platform Strong hands-on Service Portal development experience Excellent knowledge of: HTML CSS JavaScript AngularJS Bootstrap JSON REST/SOAP APIs HTTP protocols Experience developing ServiceNow integrations Strong understanding … troubleshooting skills Strong communication and stakeholder management skills Ability to work independently and collaboratively within distributed teams Desirable Skills & Experience Experience with ServiceNow Customer Service Management (CSM) Experience working with Jira and Confluence Experience within Scrum, Agile, or SAFe delivery frameworks Knowledge of SaaS and cloud-based technologies ...

Title: Technical Sales Executive Warehouse Loading Bay Systems Job Reference Number: 510217-1574-26139 Industry Sector: Technical Sales, Sales Support, Senior Sales, Technical Support, Customer Service Representative, Warehousing, 3PL, Industrial, Food & Beverage, Distribution Centres, Retail, Safety, Logistics, Industrial Door Installers, Loading Bay Installers, Distribution, End Users, Retailers … Typical loading bay solutions £25,000-£150,000 Customers include: Tesco, Next, DHL, TJK (TJ Max), UPS etc. Solution based selling based on unique customer needs The ideal applicant will be a Technical Sales Executive Warehouse Loading Bay Systems with: Must have internal sales experience Ideally worked ...

travel to other locations. The Role You'll provide hands-on support, act as a technical escalation point, and ensure a high-quality, responsive service across a busy service desk. Key Responsibilities Deliver 1st/2nd line desktop support and resolve incidents quickly Act as an escalation point … complex technical issues Manage tickets effectively, ensuring regular updates and timely resolution Support user onboarding/offboarding and maintain service standards Respond to monitoring alerts, incidents, and security issues Maintain documentation and improve processes Support patching, licensing, and vulnerability management Work closely with stakeholders and conduct service reviews ...

Title: Security Service Engineer Location of Works: Central London The Company: Nationwide Fire and Security company with over 20+ years industry experience, providing solutions to commercial, private, public, residential and the retail market. Due to expansion, they are now seeking additional engineers. Package: Salary £35,000 - £47,000 basic … alarms, Access control, CCTV and IP based networks Working to high British Standards Managing your own time, ensuring jobs are completed correctly Providing excellent customer service Knowledge and experience: 3 years plus experience servicing Security Systems Experience with IP based networks is desired but not essential Install ...

Title: Security Service Engineer Location of Works: Central London The Company: Nationwide Fire and Security company with over 20+ years industry experience, providing solutions to commercial, private, public, residential and the retail market. Due to expansion, they are now seeking additional engineers. Package: Salary £35,000 - £47,000 basic … alarms, Access control, CCTV and IP based networks Working to high British Standards Managing your own time, ensuring jobs are completed correctly Providing excellent customer service Knowledge and experience: 3 years plus experience servicing Security Systems Experience with IP based networks is desired but not essential Install ...

role will require that you are responsible for building and maintaining strong, long-term relationships with key customers, driving sales growth, and ensuring customer satisfaction. The role involves managing the entire sales cycle from prospecting to closing, as well as post-sale activities to guarantee continued success. The successful … will be based in our office in Kew Gardens, and will travel regularly to the Middle East, USA and around the UK to conduct customer and new business meetings, attend customer events and relevant conferences. Key Responsibilities: Sales UK & MENA: Develop and manage relationships with key accounts ...

collaboration Supporting a wide variety of AV software and hardware Comprehensive ability to troubleshoot a wide range of technology incidents and problems Using Service Desk software to effectively manage all support and service requests Taking complete ownership of and resolving all notified support and service issues, promptly … courteously, and professionally to agreed service levels (SLAs) Keeping end-users fully informed during and at resolution, leaving them assured that they are receiving the best attention Maintaining training and support function documentation Effectively communicating with internal customers with respect to support issues Maintaining an accurate inventory ...

collaboration Supporting a wide variety of AV software and hardware Comprehensive ability to troubleshoot a wide range of technology incidents and problems Using Service Desk software to effectively manage all support and service requests Taking complete ownership of and resolving all notified support and service issues, promptly … courteously, and professionally to agreed service levels (SLAs) Keeping end-users fully informed during and at resolution, leaving them assured that they are receiving the best attention Maintaining training and support function documentation Effectively communicating with internal customers with respect to support issues Maintaining an accurate inventory ...

skills and the ability to interact effectively with people at all organizational levels of the firm and work in a team environment with a customer-service focus And have: Experience with enterprise class software installations and upgrades, training and technical documentation preferred Exposure to some of the recent ...

skills and the ability to interact effectively with people at all organizational levels of the firm and work in a team environment with a customer-service focus And have: Experience with enterprise class software installations and upgrades, training and technical documentation preferred Exposure to some of the recent ...

Summary of Role We are looking for a highly experienced and competent Security Systems Service Engineer. You will be servicing security systems i.e. Intruder Alarms, CCTV & Access Control Systems to the relevant industry standards, using your exceptional technical industry knowledge. Ideally you will have experience of/… annual maintenance including reactive response. Managing your own time to ensure jobs are prioritised correctly. Correctly complete work reports and client recommendations. Provide excellent customer service with internal and external customers, establishing and maintaining effective relationships with customers. What we will need from you Experience within Electronic Security ...

LONDON VENUES SALARY: £40,000 - £50,000 (dependant on experience) Position Overview Company Benefits: Private Healthcare after 12 months service Employee supported volunteering Enhanced family leave provisions Perkbox and Employee assistance Programme Company sick pay Employee recognition scheme Generous employee referral scheme Clearly defined Career path … important support along the way) Access to state-of-the-art technology Global presence and opportunities worldwide Long Service Programme The Production Manager is responsible for managing the production scope for a large-scale event. This position will monitor progress and performance against the project plan; identifying, resolving, escalating ...

Partner badges across key Domains: Modern Work, Security, Data & AI (Azure), Infrastructure (Azure), and Digital & App Innovation (Azure). Drawdown Awards – Best Managed IT Service Provider, 2025 Innovative/unique projects: Pioneered IT outsourcing for cruise shipowners in Antarctica Your Expertise: Managed IT Support, Managed Cybersecurity, Microsoft, Cloud. … e.g.12-24 months Who we are For over 30 years - we have supported world-renowned international clients. The business is dedicated to delivering exceptional customer service within the professional and financial services sector, including leading private equity and venture capital firms, as well as several ...

Partner badges across key domains: Modern Work, Security, Data & AI (Azure), Infrastructure (Azure), and Digital & App Innovation (Azure). Drawdown Awards Best Managed IT Service Provider, 2025 Innovative/unique projects: Pioneered IT outsourcing for cruise shipowners in Antarctica Your Expertise: Managed IT Support, Managed Cybersecurity, Microsoft, Cloud. … over 30 years - Doherty IT consultancy and managed services provider has supported world-renowned international clients. The business is dedicated to delivering exceptional customer service within the professional and financial services sector, including leading private equity and venture capital firms, as well as several top UK law firms. ...

EntraID Group Policy Solid foundational or advanced knowledge of Linux OS administration. Device Build Scripting Config Management TCP/IP DNS Soft Skills: Exceptional customer service, problem-solving, and the ability to explain complex technical issues to non-technical users. ...

Martech specialist within Kaplan International Pathways, you'll own the day-to-day administration, development, optimisation and maintenance of marketing technology solutions, which power customer journeys across our study destination portfolio. Working within the Global Brand & Digital team, you'll translate marketing, product, content and analytics requirements into scalable … high-performing MarTech solutions - ensuring seamless customer experiences across channels, platforms and data integrations. Collaborating closely with Digital Product, Digital Marketing, Content, CRM, Data and IT teams, you'll play a key role in delivering reliable, efficient and effective end-to-end marketing technology capabilities. Our ideal team member ...

team is expected to communicate progress within the wider IT community. It is therefore essential that the Major Incident and Experience Manager is highly customer-focused and can effectively communicate with people across all levels of IT management. * Work to improve the reliability of IT Services … Customer Service through Experience Level Management. Also, play an active role in the Experience Management Group (XMG) - chairing the forum where required. * Drive both reactive and proactive Problem Management activities, including the collation and analysis of data that helps manage activities in the follow-up to major incidents ...