26 to 50 of 64 Customer Service Jobs in Cheshire

Reports To: 2nd Line Team Leader Location: Wilmslow/Remote Hours of Work: Mon-Fri 8am-6pm (Rota shifts) The Role The IT Service Desk is the single point of contact for all IT services, requests, and incidents. The IT Service Desk is a busy, dynamic, fast paced … is to ensure that our colleagues have the technology they need to do their roles to achieve our business objectives. We are looking for customer focussed people to join our IT department to support our colleagues both hands on in the office and remotely across the UK. This role … Include but not limited to: and capacity monitoring of systems and environments compliance monitoring and proactive/reactive management of issues of escalated colleague service requests or incidents as assigned within SLA 1st Line support/Service Desk in busy periods new hardware such as PCs, Laptops, iPhones more »

Job summary Working on the ICT Service Desk providing 1st line ICT support to all CWP staff via the telephone or email, logging all Incidents or Service Requests on to the call management system. The role is based in Ellesmere Port with some remote working as part of … ensuring that all KPIs are achieved using agreed escalation paths for issues which need further investigation.Experience supporting Microsoft products is essential. Knowledge of Ivanti Service Manager call management system (or equivalent), use of remote management tools, Cisco Jabber and Finesse. About us CWP provides health and care services for … ideally A level or equivalent Graduate level, MCSE or equivalent level of knowledge Evidence of continuous personal and professional development Understanding of an ITIL service management framework and application to multiple organisations ECDL qualified Knowledge and Expertise Essential Minimum 1 years experience of first line technical support or customer more »

to contribute to the resolution of operational problems by working collaboratively with your peers. To be successful in this role, your problem solving and customer facing skills will be important as you will work with a wide variety of internal clients. About You: Y ou will have the following … of providing onsite/remote support, prepping and installing equipment for new starters, software and hardware installs and troubleshooting network issues and patching Excellent customer relationship, communications and interpersonal skills with prior experience in a similar customer service role. Experience with a ticketing system. A driving license more »

enhance personal development. Person Specification A successful candidate will ideally have the following skills: Excellent communications (strong written and verbal communication skills). Excellent customer service (willing to go the extra mile). Have interest in learning about current/new/future technologies to help the Company … flair for problem solving. Be able to manage/prioritise their own workload so tasks can be completed to a customers satisfaction and meet Service Level Agreements where necessary. Good time management. Full UK driving licence. Ability to work under pressure. Support Engineer Due to continued expansion, they are … experienced IT engineers to join their Support Team, providing support both remotely and at customers premises. Main duties will include: To troubleshoot and resolve customer issues and questions, whilst maintaining an accurate task record in our helpdesk system Proactively help resolve support tickets as required To participate in infrastructure more »

as routing or port definition, audio visual and cyber security would be desirable. Not only will you have excellent technical skills but also excellent customer service and end user experience – we are looking for people who not only want to progress their IT career (lots of opportunity) but … IT, a keen and eager attitude, desire to learn and develop and importantly a genuine wish to help and therefore provide the best possible service through IT, delivering a fantastic customer experience. We are looking for someone who has either taken their first AWS exam or is working … required will be varied and so you must be adaptable, they could include Design and rollout of desktop/laptop builds – latest Wintel OS Service Desk requests 1st Line, 2nd Line Technical Support/Desktop support Cisco IOS tasks e.g. VLAN, static routing advantageous Cloud Services (AWS) Firewall management more »

colleagues to maximise sales opportunities. Achieve and surpass sales targets and other KPIs in line with the sales objective. Update the sales CRM system – customer records, next actions in place, sales processes in real-time and produce accurate monthly sales forecasts. Successfully retain customer accounts and win repeat … new business prospecting. Cross-sell from a comprehensive portfolio of products and solutions to existing and new customers, using high-gain questioning and a customer-centric approach to account management. Attend and positively contribute towards sales team meetings and 1-2-1s. Strategically plan for success by conducting … customers and to promote positive content. Person specification Experienced sales professional with a track record of success and a stable work history. Consultative and customer-centric approach, focus on delivering positive interactions and outcomes. Able to work as part of a dynamic and collaborative team of technology professionals. Highly more »

Are you an experienced Service Engineer who takes pride in their work? Do you have a passion for exceptional customer service? Are you someone who wants to get the job done right, first time every time? Our Service Engineers are essential to efficiently & effectively assist our more »

of Halton Posted Just now Company Odin Recruitment Description Odin Recruitment Group are seeking an experienced Support Desk Co-ordinator for our highly valued customer based in Runcorn. The ideal candidate will have experience as a effective customer focussed, problem solver, You will be able to connect professionally … based Engineering team and provide an effective, remote support from their Runcorn base. This is a very busy and varied role requiring excellent communication, customer service, organisational skills and calmness under pressure. Ideally, we are looking for around 10 years' experience within a similar role. You will provide … supportrole for a specific team within a designated part of the country and be able to integrate and successfully collaborate issues and between our customer and their customers. You will order specific parts relevant for the job in hand (keeping costs at the forefront to stay within budget) and more »

Title: Senior Technical Engineer Location: Northwich, Cheshire Job Type: Office & Field based Salary: Up to £40,000 DOE Our client, an award winning Managed Service Provider based in the heart of Cheshire are expanding their growing team and are on the lookout to employ a Senior Technical Engineer. The … reports and discuss findings and recommendations Work on client and company projects (previous project experience essential) Diagnose software & hardware issues Provide exceptional standard of customer service, efficiently responding to enquiries, maintaining contact and logging results. Work in a collaborative team, giving help to colleagues when required Abide by … weekend work to bump up your salary! You must be a team player, organised, have strong problem solving skills, be willing to travel to customer sites and help junior members of staff. If the above skills match your current profile and you are interested in the position, please apply more »

is to be championed by our customers as the most dependable provider of IT Services & Solutions, through clear communication, technical excellence, and first-class customer service. To achieve this, we work as a team, serving each other to the best of our abilities. Everything we do is centered around … operating, technology has continually evolved and changed. It is a testament to our culture that over that time, we have seen tremendous longevity with customer relationships. Continued growth has meant an exciting and challenging role is available within our Sales Team for an ambitious individual. Role The successful candidate … from home where and when required. Key Responsibilities Working in collaboration with the Business Manager to define a strategy for success. Provision of exceptional customer service; the foremost requirement within our responsive business Spending time with customers to understand their problems and challenges and working collaboratively with the more »

the following: Proven experience in support: MS Office Suite, Office 365 and Windows 10/11 Excellent interpersonal skills or prior experience in a customer service role Experience with a ticketing system (Desired) Previous 2 nd Line support experience Previous Desk Support experience This is an excellent opportunity more »

We currently have an exciting opportunity for an Apprentice Service Engineer to be part of our Nationwide Platforms Apprenticeship Scheme. As Apprentice Service Engineer you will be working with our Engineering team at our local depot. Our apprenticeships give you the unique opportunity to learn, work and gain … Employment if successful to start in October/November 2024. Responsibilities include: - As a participant of the Nationwide Platforms Apprentice Training programme, the Apprentice Service Engineer will be developed to fulfil the role outlined as part of a structured training programme and have the opportunity to work on one … of Europe's largest construction sites Support the Location Service Manager in the effective running of the Depot Workshop. Carry out pre delivery inspection (PDI) of machines at depot or on site as required and in conformance with manufacture' specification, company policy and the regulations affecting the use. Repair more »

the ability to research and analyze data drawn from multiple sources to find problems and make effective decisions Strong business and financial acumen Strong customer service orientation; ability to develop and maintain effective working relationships with a variety of stakeholders Ability to translate the technical nature of compensation more »

efficiency, emission reductions and energy transformation. Our products include mechanical seals and systems, couplings, bearings, filtration systems and predictive digital monitoring technologies. John Crane customer service is accessed through a global network of more than 200 global sites in over 50 countries employing more than 6,000 employees … leverage their specialist knowledge to develop, operate, and enhance Condition Monitoring services for John Crane clients. This role is based on-site at a customer facility, where the engineer will directly coordinate, schedule, and participate in activities to comply with the established partnership agreement. Key responsibilities include the collection … of key static equipment. Collection and analysis of data from reciprocating compressors. Able to integrate within a team whilst also work independently on a customer site Generate detailed reports on equipment condition. Ability to manage customer relationship. Ability to adhere to local and company H&S requirements. Must more »

Will Need Preferably several years of experience providing Level 2 application support Previous supervisory experience in overseeing a technical support team Strong user-facing, customer service and communication skills Advanced troubleshooting, analytical and multi-tasking skills Working knowledge of SQL Advanced Excel knowledge Able to work autonomously and more »

support manufacturing and despatch operations, have managed teams, working in a 25/7 environment and have an understanding of the key drivers in customer service, manufacturing, transport & warehousing operations and how it is integrated with Warehouse operations. Encirc makes, fills, and distributes glass bottles and jars. We … with great people and a great workplace collaborating on a great future. We are currently enhancing the logistics function to support growth, meet changing customer requirements and support the business through a number of investment projects. As Head of Automated Warehouse Operations you will be a key member of … the Logistics Leadership team, managing the Automated Warehouse operations, setting standards to ensure its optimum operation, delivery of excellent service levels against business priorities and effectively managing inventory. You will be able to build robust internal supplier/customer relationships, collaborating to agree priorities, identifying and implementing improvements more »

GCSE or equivalent, grade A*-C/9-4 or equivalent (Desired) About the Employer VALOR MEDIA LIMITED Point Blank Digital is a full-service digital marketing agency. Our main services being Search engine optimisation & Web Development. At Point Blank Digital we are a friendly and professional team of … able to build a great long-lasting relationship with our clients. We set up Point Blank Digital with the primary aim of delivering fantastic customer service and ensuring that you get the best results possible. We offer a personalised and individual service for each and every client. more »

all over the UK, working with computers, servers, cloud technologies & networks. As an apprentice, you will play a pivotal role in providing exceptional & prompt customer support through various communication channels such as email, phone & Teams, in order to resolve technical issues & build new IT systems. In this role, youll … remote control software to remotely access computers to resolve faults Logging faults with suppliers (eg broadband, mobile, etc) on behalf of customers Ensuring all customer technical information is documented & kept up-to-date Building new IT systems for customers (eg computers, network equipment, Wi-Fi, etc) Adhere to IT … Employer pension contributions Option to specialise in technologies such as Microsoft Cloud, servers, networks or security Annual bonus Desired Qualities, Skills and Knowledge: Excellent customer service skills experience beneficial Great communication skills Have a keen interest in IT and can demonstrate this Eager to learn GCSE Grade more »

Firebrand Training have an exciting new opportunity for an IT Technician Apprentice with Pentre Tech an IT Support service company based in Ellesmere Port. Duties include provide first-line technical support to our clients, solving their hardware and software issues via phone, email, and on-site visits plus more. … complex issues to senior team members when necessary. Keeping Track: Maintain accurate records of support requests and solutions in our ticketing system. Delivering Great Service: Ensure every client interaction is positive, leaving our clients happy and satisfied. Learning and Growing: Take part in training sessions and workshops to boost … following world class vendor certifications in addition to the Information Communication Technician apprenticeship: CompTIA A+ CompTIA Cloud Essentials+ BCS Level 3 Award in IT Service Management & Business Processes Key areas covered are: Support Technician Maintenance or repair of systems faults Support for the roll-out of installation and commission more »

become a vital part of the business. This is a great opportunity for someone who enjoys resolving issues and delivering a high standard of service to customers. Duties will include: Providing support to service users Troubleshooting any issues that arise Promoting and upselling the products and services Managing … client relationships Working to SLAs to ensure timely responses If you have previous customer service experience, are driven, happy to pick up the phone, well organised and proactive then we want to hear from you. The company offer a bonus scheme to enhance your earnings, casual dress, company more »

become a vital part of the business. This is a great opportunity for someone who enjoys resolving issues and delivering a high standard of service to customers. Duties will include: Providing support to service users Troubleshooting any issues that arise Promoting and upselling the products and services Managing … client relationships Working to SLAs to ensure timely responses If you have previous customer service experience, are driven, happy to pick up the phone, well organised and proactive then we want to hear from you. The company offer a bonus scheme to enhance your earnings, casual dress, company more »

Long term client retention, exceptional customer service and on-going continuous improvement have led to an award-winning product, 10 year-plus relationships with well-known brands and a 4.5 out of 5 review score on both google and Trustpilot and are just 3 of the many things more »

Assist with new release testing Reporting on and summarizing high-level risks Application Support Engineer Essential requirements: Experience in an IT support role/customer services or similar Experience working with a help desk system (ideally Zendesk) Excellent communication skills Problem solving mentality Application Support Engineer Beneficial skills: Experience more »

a worldwide freight forwarding company. With over 70 offices, 200 agents covering 5 continents we offer local expertise with global experience catering to each customer's specific transportation and logistics needs. This is a hybrid role working 3 days in the office and 2 days home. Your role of … to handle import customs clearances. In this position you will hold ultimate responsibility for the following duties/tasks: - Provide an outstanding level of customer service to both internal & external clients - Handling Sea/Air and Road freight customs clearances. - Ensure the accurate and timely processing of import … organisational & time management skills Benefits Salary £30,000 to £33,000 Flexibility for the right candidate Pension 23 days holiday rising with length of service Hybrid working 3 days in the office, 2 days from home more »

recruiting for an outgoing, confident and highly driven candidate to join their busy recruitment team in Chester. Ideally you will have previous business administration, customer service and sales experience. Excellent scope for progression. Role Assist in building and nurturing relationships with existing clients to understand their hiring needs … Closing Date Monday, 1st July 2024 Start Date Monday, 8th July 2024 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Team working Initiative Motivate to meet targets Willingness to learn and grow Confident and … the start of our journey in 2013 we have continued to develop cutting edge recruitment practices that mean we continue to provide a great service to the companies we recruit for and the candidates that we place. more »