ServiceNow CRM Transformation Consultant
- Hiring Organisation
- Akkodis
- Location
- City of London, London, Whitechapel, United Kingdom
- Employment Type
- Permanent
- Salary
- £85000 - £100000/annum bonus, hybrid
real focus is on customer transformation. Working with a major transformation consultancy, you'll help clients rethink how they manage customer interactions, case handling, service delivery and operational performance, whilst shaping how ServiceNow supports those ambitions. The Opportunity ServiceNow's Customer Workflows proposition is growing rapidly, and organisations … proposals, pre-sales activities and client presentations Helping grow the consultancy's Customer Workflow and CRM capability Projects could cover: Customer Service Management (CSM) Case Management Contact Centre Transformation Customer Self-Service Omnichannel Service Operations Workflow Automation Field Service Transformation Customer Experience Improvement What We're Looking ...