and change initiatives. Desirable Attributes: Exposure to HM Treasury Green Book principles. Understanding of analysis techniques and frameworks such as BPMN and UML. Awareness of industry best practices (e.g., ITIL, OGC Toolkit, Better Business Cases). A STEM degree and diverse programme exposure are advantageous, but we value adaptability, problem-solving, and a proactive mindset above all. This is an More ❯
Life Support (ELS) and ensure smooth handover to BAU service teams. Skills & Experience Proven experience in managing cutover and transition activities in large-scale transformation programmes. Strong understanding of ITIL service transition and enterprise change management. Excellent stakeholder management and communication skills, including executive-level reporting. Experience with ECC setup and runbook management. Ability to manage cross-functional teams under More ❯
london (city of london), south east england, united kingdom
Capgemini
Life Support (ELS) and ensure smooth handover to BAU service teams. Skills & Experience Proven experience in managing cutover and transition activities in large-scale transformation programmes. Strong understanding of ITIL service transition and enterprise change management. Excellent stakeholder management and communication skills, including executive-level reporting. Experience with ECC setup and runbook management. Ability to manage cross-functional teams under More ❯
experience in Service Management or Application Service Ownership within enterprise or multi-vendor environments. · Proven experience leading discovery and transition phases for large-scale service transformations. · Strong understanding of ITIL principles, alongside modern DevOps and SRE practices. · Demonstrated success defining SLAs, KPIs, and measurable performance frameworks. · Excellent stakeholder engagement and communication skills — able to balance structure with flexibility in fast More ❯
london (city of london), south east england, united kingdom
Vallum Associates
experience in Service Management or Application Service Ownership within enterprise or multi-vendor environments. · Proven experience leading discovery and transition phases for large-scale service transformations. · Strong understanding of ITIL principles, alongside modern DevOps and SRE practices. · Demonstrated success defining SLAs, KPIs, and measurable performance frameworks. · Excellent stakeholder engagement and communication skills — able to balance structure with flexibility in fast More ❯
plugins, APIs, and integrations) Power Platform (Power Automate, Power Apps, Dataverse, PowerBI) Integrate Azure services (Logic Apps, API Management) Dynamics 365 integration using KingswaySoft Data Migration using Kingsway Soft ITIL experience and qualifications Visual Studio 2019 or higher CI/CD Version control and branching methodologies using GIT Application integration using SOAP web services and REST APIs OWASP Top More ❯
business that prioritises people, purpose, and progress — not just policies. If you have: Experience supporting insurance applications (Subscribe, Exact Advantage, etc.)? Strong SQL/database skills and familiarity with ITIL processes? A background in the London Market or Lloyd’s insurance systems? A customer-focused mindset and a proactive approach to problem-solving...then we’d love to hear from you. More ❯
london (city of london), south east england, united kingdom
Zero Plus Ltd
application or EUC lifecycle management (catalogue, updates, packaging oversight). Hands-on knowledge of Workspace ONE, Intune, or SCCM/MECM. Strong understanding of patch and release governance within ITIL frameworks. Familiarity with Windows 10/11, macOS, iOS, and Android environments. Scripting or automation experience (PowerShell, REST API, Bash). Excellent stakeholder skills – confident engaging vendors, IT Security, and More ❯
CloudWatch) Demonstrable experience managing budgets, vendors, and high-performing technical teams Excellent stakeholder management and communication skills , able to influence at both technical and executive level Strong knowledge of ITIL-aligned service delivery , governance, and risk management frameworks Certifications such as Azure Solutions Architect , AWS Solutions Architect , or ITIL Foundation preferred Why Join Outside IR35 contract with autonomy and visibility More ❯
QUALIFICATIONS B.E/B.Tech with MBA preferred. Candidates with following Certifications will be preferred: • CISA/CGEIT/CISM/CISSP/CIPP E • ISO 27001 Implementer, Lead Auditor • ITIL V3.0 More ❯
and assess infrastructure- related issues - Knowledge of MS Office (2016/365), Outlook, Word, PowerPoint, and Excel - Knowledge of Remote Access systems and focusing on supporting remotely - Understanding of ITIL (v2 or v3), understanding of ISMS/ISO27001 would be desirable. AV Support Assistant/AV Specialist/Unified Communications Analyst In accordance with the Employment Agencies and Employment Businesses More ❯
suites Experience of agile and traditional software and project methodologies Preferred experience: ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) ServiceNow Certified Application Developer (CAD) Certified in ITIL Foundation (v3 or v4) Experience of leading offshore development teams and working with engagement leads, project managers and business analysts to deliver enterprise wide ServiceNow solutions Understanding of the key More ❯
london (city of london), south east england, united kingdom
KPMG UK
suites Experience of agile and traditional software and project methodologies Preferred experience: ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) ServiceNow Certified Application Developer (CAD) Certified in ITIL Foundation (v3 or v4) Experience of leading offshore development teams and working with engagement leads, project managers and business analysts to deliver enterprise wide ServiceNow solutions Understanding of the key More ❯
in the London Market or wider insurance sector. Ability to work autonomously and deliver in a fast-paced environment. Familiarity with Agile or hybrid delivery approaches. Relevant certifications (CII, ITIL, ISEB) are a plus. Interested? Contact Connor Smyth at Anson McCade on 020 7780 6706 . More ❯
london (city of london), south east england, united kingdom
Anson McCade
in the London Market or wider insurance sector. Ability to work autonomously and deliver in a fast-paced environment. Familiarity with Agile or hybrid delivery approaches. Relevant certifications (CII, ITIL, ISEB) are a plus. Interested? Contact Connor Smyth at Anson McCade on 020 7780 6706 . More ❯
City of London, London, United Kingdom Hybrid / WFH Options
La Fosse
What we’re looking for: Someone to grow with the role. Expecting c. 5 years IT experience, with 2+ in Service Delivery. Comfortable managing vendors, contracts, and performance. Knows ITIL (v4 is a bonus), understands Agile, and isn’t afraid to challenge the status quo A calm communicator who can influence stakeholders and lead with empathy Ideally understand SIAM models More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
La Fosse
What we’re looking for: Someone to grow with the role. Expecting c. 5 years IT experience, with 2+ in Service Delivery. Comfortable managing vendors, contracts, and performance. Knows ITIL (v4 is a bonus), understands Agile, and isn’t afraid to challenge the status quo A calm communicator who can influence stakeholders and lead with empathy Ideally understand SIAM models More ❯
Understanding of mainframe hardware/IO concepts (channel subsystem, FICON, zSeries fundamentals) and basic z/OS interplay. Good knowledge of monitoring/observability (CA WatchTower) and incident management (ITIL practices). More ❯
london (city of london), south east england, united kingdom
Cognizant
Understanding of mainframe hardware/IO concepts (channel subsystem, FICON, zSeries fundamentals) and basic z/OS interplay. Good knowledge of monitoring/observability (CA WatchTower) and incident management (ITIL practices). More ❯
City of London, London, United Kingdom Hybrid / WFH Options
TRIA
Extensive experience in managing large-scale enterprise applications and teams in a complex setting. A solid history of driving strategic change, fostering innovation, and enhancing processes. Strong expertise in ITIL/ISO frameworks, cybersecurity, and information governance. Outstanding leadership, stakeholder engagement, and strategic negotiation abilities. The vision and credibility to operate at the executive level and effectuate change across the More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
TRIA
Extensive experience in managing large-scale enterprise applications and teams in a complex setting. A solid history of driving strategic change, fostering innovation, and enhancing processes. Strong expertise in ITIL/ISO frameworks, cybersecurity, and information governance. Outstanding leadership, stakeholder engagement, and strategic negotiation abilities. The vision and credibility to operate at the executive level and effectuate change across the More ❯
