Customer Success Manager
- Hiring Organisation
- Asite
- Location
- City of London, London, United Kingdom
customers within their region, responsible for driving platform adoption, customer satisfaction, and long-term retention. Acting as a trusted advisor, you will help coordinate onboarding, training, and lead strategic account reviews, while proactively identifying risks and opportunities that impact client success. This role is central to ensuring clients realise measurable … success. You will collaborate closely with Technical and Growth Consultants to ensure customer outcomes translate into commercial growth. Key Responsibilities Customer Engagement & Success Lead onboarding sessions and adoption check-ins tailored to client workflows. Deliver Quarterly Business Reviews (QBRs), usage insights, and strategic recommendations. Monitor account health and usage metrics ...