51 to 72 of 72 Service Delivery Jobs in the City of London

around the globe. Drive profitable and sustainable work-winning and maintain up-to-date forecasting for the team and input to the wider MEP service delivery. Oversee team performance including work pipeline, finance, and operational management. Work with clients, developers, contractors and architects to build relationships and secure ...

success. Act as the primary advocate for customers, channeling their feedback and insights to drive continuous improvement across all areas, including product development and service delivery. What You'll Bring: A Bachelor's degree or higher is preferred for this role. An extensive professional history spanning 7-10+ ...

Assist in gathering customer requirements to prepare project plans and timescales of delivery. Work through customer specifications and develop solutions in line with project delivery requirements. Take ownership for technical delivery. Produce High Level and Low Level Network Design documentation. Carry out Network Project implementation tasks. Work closely with … departments to ensure project and service delivery meet customer expectations. Work closely with the Network Engineering Manager to assist in the continual development of the team. Job benefits Pension Scheme Life Assurance Health & Dental Insurance Financial Wellbeing & Will Writing Wellbeing Support Programme (EAP) 25 Days Holiday & Holiday ...

their senior leadership team within the Digital practice. These pivotal roles are designed for strategic leaders who excel at the intersection of complex programme delivery, digital product management, and multi-stakeholder coalition building. Operating across major public sector initiatives, successful candidates will lead large-scale transformation portfolios, scale digital … through lenses of technology. On-site: Remote First (1 day a month in London) Whether your expertise lies in scaling digital platform delivery models or navigating complex political, technical, and commercial ecosystems, these roles offer a platform to lead high-profile initiatives that improve outcomes for communities. About ...

exciting opportunity for an exceptional, experienced Senior Event and Conference Technician to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: To lead the team … going preventative maintenance including daily checks on all equipment in the building. To be an ambassador- approach and professionalism is extremely important. Customer service skills are essential along with the ability to work calmly under pressure and resolve any issues quickly and professionally. To be very presentable and able ...

providing expert onsite AV support for meetings, events and town halls. The role involves leading technicians, coordinating with contractors, and ensuring high-quality AV delivery and livestreams across sites. You will work with Zoom, Cisco and Polycom systems, maintain professionalism when liaising with senior executives, and contribute to service delivery and training within a fast-paced environment. #J-18808-Ljbffr ...

orchestrate engagements across Cyber Incident Exercising, MDR and IR, translating complex security concepts into practical, business-friendly solutions. You will work closely with clients, delivery teams and commercial stakeholders, design exercises, manage onboarding, and help elevate service delivery while building trusted client relationships in a #J ...

Role This is a great opportunity to join a team tasked with developing and supporting The National Archives’ technology systems. You will join our Service Operations Team, taking the lead on Device, Configuration and Asset Management and you will work with our Service Delivery Teams … opportunity to shape and develop our processes and procedures using your knowledge, industry standards and best practice to contribute to a high performing service-culture orientated team. With access to excellent learning resources you will be equipped with the right training to support your continued growth. #J-18808-Ljbffr ...

duration of the contract. As the ServiceNow HRSD Solution Architect you will be responsible for leading the transformation of an existing HR Service Delivery implementation towards a scalable, maintainable, and ServiceNow best practice aligned operating model. The role focuses on reducing customisation, eliminating technical debt, increasing adoption … capabilities, and ensuring the platform can be upgraded and enhanced efficiently. You must have extensive experience with ServiceNow HR Service Delivery. Proven experience assessing and remediating ServiceNow environments & experience leading platform transformation or optimisation programmes. Candidates must have a strong understanding of ServiceNow HRSD architecture and governance. Experience reducing ...

international cyber claims across its offices outside the UK and US. You will develop and implement claims strategy, build local capability and ensure consistent service delivery and incident response across markets. You will act as the claims lead on major cyber events, guide global teams, and collaborate with ...

London is seeking a Senior Onsite AV Technician to take full ownership of on-site support for our client environments. You will ensure service delivery against pre-agreed SLA and prepare equipment for events with confidence and professionalism. You will manage AV facilities, video calls, meeting rooms ...

Quvia, the AI-powered QoE platform, is seeking a Service Delivery Engineer to deploy and support its NextGen connectivity platform. The role involves international travel for on-board installations, collaboration with vendors and customers, and hands-on network configuration across maritime deployments. Based in London, you will contribute … project delivery, documentation, and operations while maintaining high standards of security and compliance in maritime environments. #J-18808-Ljbffr ...

Automate. Reporting and Presentation: Present findings and recommendations clearly to stakeholders and support operational performance through meaningful data insights. What Success Looks Like Timely Delivery of Reports: Successfully design and deliver a minimum of 5 key Power BI reports and dashboards that meet stakeholder requirements within the designated timelines. … actionable insights for operational improvement. Customer Satisfaction Reporting: Develop and deliver a comprehensive customer satisfaction report, highlighting key metrics and trends to enhance service delivery. Qualifications & Experience The ideal candidate for this role will have: Proven experience in a Reporting Analyst, Data Analyst, Data Scientist, or similar analytical role ...

Lead Technical Program Manager in Electronic Trading Services, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing … subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery. Job responsibilities Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions ...

naturally curious, collaborative and comfortable working in complex environments. Essential Experience Experience working as a Business Analyst or Product Analyst within agile delivery teams. Strong requirements gathering, analysis and documentation skills. Proven ability to translate user needs into user stories, acceptance criteria and actionable product requirements. Experience facilitating workshops … Scrum, Kanban or SAFe. Experience using tools such as Jira, Confluence or GitLab. Ability to manage priorities and work effectively in fast-paced delivery environments. Excellent communication and stakeholder management skills. Desirable Experience Defence, National Security or Central Government project experience. Process modelling experience (BPMN or similar). Experience ...

ensuring the accurate, timely and controlled maintenance of client, adviser and account data across all systems. The role is accountable for delivering high-quality service, maintaining strong risk and control standards, supporting regulatory compliance and driving continuous improvement. This role plays a critical part in protecting data integrity, supporting … updates are processed accurately and within agreed SLAs. Act as an escalation point for complex cases and operational issues. Monitor team productivity, quality and service delivery. Ensure effective management of queues and backlogs. Risk, Control & Governance Maintain robust operational controls to protect client and business data. Ensure compliance with ...

remains trusted, accessible, consistent, and fit for purpose. This role is ideal for a technically strong data engineering professional who enjoys combining hands-on delivery with leadership and continuous improvement. What you will do? As our Data Engineering Lead, you will: Design, develop and maintain enterprise ETL/… forward-thinking Data & Analytics function. Success Measures Success in this role will be measured by: Reliability and performance of data pipelines and platform services. Delivery of high-quality, trusted data products. Reduction in data-related incidents and support issues. Improved data accessibility and adoption across the business. Successful implementation ...

senior executives. As a Technical Program Manager in GT COO, you will drive the successful execution of complex technology programs that will support the delivery business goals across the firm. Leveraging your deep knowledge of technology practices, principles, and theories is essential for developing innovative solutions, while simultaneouslyeffectively managing … subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery. Job responsibilities Assess and analyze complex technology change challenges and determine strategic approach to execute across Global Technology. Develop and execute comprehensive project plans ...

projects to baselined time, cost, and quality targets. Develop and maintain Project Initiation Documents (PIDs), ensuring robust cost, schedule, and resource estimation. Oversee delivery partners and suppliers, ensuring quality and contractual commitments are met. Produce and maintain detailed project schedules, managing critical paths, dependencies, and resourcing. Manage all project … regulatory requirements. Provide accurate, timely reporting to the Digital Construction Programme Manager, PMO, and governance boards. Support lessons learned and continuous improvement across the Delivery function. Essential Skills: Strong understanding of project management methodologies (Prince2 Practitioner, APM or equivalent). Skilled in MS Project, Excel, PowerPoint, and Word. Knowledge ...

deliver smarter analytics, seamless integration, and lasting operational excellence through our award-winning ATLAS data platform. Winners of The Drawdown’s 2026 PE Service Provider Awards Best Advisory/Consultancy Best Technology for Data Trusted, respected, and growing fast Joining Holland Mountain means the opportunity to work on complex … calculations, incremental refresh and deployment automation Work directly with clients and stakeholders to understand requirements and translate them into effective technical solutions Manage delivery across multiple projects and changing priorities Investigate data and technical problems and identify practical solutions Validate and test data to ensure accuracy, reliability and quality ...

integrate emerging technologies into legal practice while promoting responsible adoption and measurable business value. Key Responsibilities of the AI & Innovation Manager Support AI strategy delivery - Assist in developing and implementing the firm's AI and innovation strategy, ensuring initiatives align with business priorities and the needs of legal teams. … Innovation Manager Professional services experience - Experience within a law firm or professional services environment and a strong understanding of legal workflows and client service delivery. Strong AI knowledge - Demonstrable understanding of artificial intelligence, generative AI and emerging legal technologies, with experience delivering innovation or legal technology initiatives from concept ...

harden prototypes and proofs of concept, and deliver new ones. Design and govern reusable agentic AI patterns (orchestration, tool use, memory, retrieval). Ensure delivery meets architecture, security and data-governance standards; recommend infrastructure, hosting and data residency. Codify validated solutions into patterns, reference implementations, and starter kits … APIs and data pipelines, with strong security, data governance and residency practices. Cloud: AWS, Azure or GCP, including managed AI/ML services. Delivery: Agile, CI/CD, modern SDLC and TDD. Data and architecture: Modelling across relational, columnar and vector stores, grounded in sound architectural principles. Ways ...