1 to 25 of 80 Customer Service Jobs in the East Midlands

UKI.recruitment@tcs.com or call TCS London Office number 02031552100/+44 204 520 2575 with the subject line: “Application Support Request”. Role: Customer Service Associate Job Type: Permanent Location: Nottingham, UK, Onsite (5 days in the office) Are you looking to take on a role in Operations … Customer Service? We have an exciting role for you – Customer Service Associate. Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference ...

Customer Service Technician Full training and development will be provided! Would suit someone who enjoys problem solving with a good eye for detail. Due to the nature of product, someone with an interest in technology would be ideal. Excellent bonus scheme available alongside a range of benefits, including … healthcare, 25 days holiday + banks, and an on site Gym. As Customer Service Technician, the primary function of this position is to support customers with product returns and assessing faults. The product is electronic and has a software element, so we need someone who enjoys more technical ...

Customer Experience - German speaking Permanent Full-time hours - work from home Fridays 30,000 plus bonus Do you enjoy working with technical products and international customers? Are you experienced in providing exceptional B2B customer service? Are you a fluent German speaker? If this sounds like … This role offers an excellent opportunity for you to join a company that is forward thinking and focused on its people. As Customer Experience Coordinator , our client is looking for someone who has exceptional customer service and internal sales skills, due to expansion within the business. Fluent ...

After-Sales Support Advisor Nottingham City Centre (Hybrid)£25,000 – £27,000kTemporary to Permanent Position The Opportunity We are recruiting for a customer-focused After-Sales Support Advisor to join a busy and fast-paced support team based in Nottingham City Centre. This hybrid opportunity is ideal for someone … with strong customer service and technical troubleshooting experience who enjoys resolving issues and delivering excellent customer outcomes. As the trusted point of contact for customers after purchase, you will manage queries and technical issues from initial contact through to resolution, ensuring a professional and efficient service ...

client based in Essendine is looking to recruit a Customer Support Technician on a fulltime permanent basis due to the department growing. Working as part of an established team you will provide 1st line remote customer service for our clients customers. This role will involve excellent customer service but also the IT side to resolve technical queries. (more detailed IT problems are escalated up through the proper channels). The role will also involve taking inbound calls and trying to resolve the problem whilst the customer is on the phone and this will ...

Service Delivery Associate Location: Northampton (Hybrid) Salary: £28K-30K As a Service Delivery Associate at Bechtle you will be working within our Shared Delivery Hub. You will be a proactive and customer-focused individual primarily responsible for managing a shared inbox for client inquiries, requests and issues. … support for our clients and will be crucial in ensuring that all client interactions are handled efficiently and effectively. Job Role Responsibilities (% of Time) Customer Management (50%) Monitor and manage the shared delivery inbox for incoming customer inquiries, requests, and issues Take ownership of all shared delivery client ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! JOB DETAILS////////Stop customers leaving. Build stronger relationships. Drive growth. At Apogee, we believe winning … customers is important - but keeping them is where real success happens. We are looking for a commercially minded Customer Loyalty Executive to help us strengthen customer relationships, reduce customer churn and identify growth opportunities within our existing customer base. This is not a traditional customer ...

clients highly prioritise delivering exceptional customer service and are dedicated to ensuring the smooth functioning of their Enterprise System. They are in search of a skilled Customer Support Analyst to help address customer inquiries and issues related to their ERP. The analyst will collaborate with clients … necessary, providing assistance in system configuration and troubleshooting with the goal of resolving issues efficiently. Exceptional problem-solving abilities, along with excellent communication and customer service skills, are qualities that will set outstanding candidates apart. The role These duties must consistently align with the current company policies ...

Support Engineer to join a fast-paced, high-performance engineering environment on an contract basis. This is an excellent opportunity for someone with strong customer service skills who enjoys solving technical issues and thrives in a dynamic team. You'll be supporting end users across a busy operation … line IT support to end users. Triage and resolve Microsoft-related issues. Escalate complex incidents where appropriate. Provide deskside support when required. Maintain excellent customer service throughout the support process. Work closely with the wider IT team to ensure minimal disruption to users. About You Previous experience ...

sales support role. We are seeking someone who wants ownership, accountability and the opportunity to directly influence revenue growth while delivering an exceptional customer experience. About the Role As Sales Executive, you will be responsible for converting inbound enquiries and allocated leads into measurable commercial outcomes while managing … sales progression Identify upsell and cross-sell opportunities Support revenue growth through strong pipeline management Maintain ownership of allocated accounts and opportunities Customer & Account Management Act as first point of contact for customer enquiries via phone, email and web channels Build strong working relationships with education and local ...

with the strength of one of the world's leading technology companies, giving our clients access to cutting-edge innovation backed by market-leading service operations. Job Details Location: Lincoln Hours: Monday to Friday, 7:00am - 4:00pm 42.5 hours per week £12.71 per hour We are looking … Installations Driver to join our Lincoln team. This role is ideal for someone who enjoys being on the road, takes pride in delivering outstanding customer service, and enjoys working hands-on with technology whilst ensuring tasks are completed safely, efficiently and to agreed timescales. Key Responsibilities Load ...

Engineer to join their UK technical support team. Working with cutting-edge automated machinery, you'll provide remote technical support to customers and field service engineers, using your electrical, mechanical and software knowledge to diagnose faults, resolve technical issues and deliver first-class customer service in a varied role where no two days are the same. Technical Support Engineer Responsibilities Provide remote technical support to customers and field service engineers. Diagnose mechanical, electrical, CNC and software-related faults. Support customers via telephone, email and remote diagnostic systems. Analyse machine alarms and identify effective ...

Role: Service Desk Manager Location: Northampton Salary: £40,000-£50,000 Type: Full-time, Permanent About Our Client We are delighted to be recruiting for one of the most exciting MSPs in the region. Our client is a Northampton-based, award winning MSP that, in just a couple … with a clear vision and the talent to match. They have built a strong, client-focused culture and are now looking for an experienced Service Desk Manager to join their leadership team and drive the next phase of their growth. The Opportunity Our client is looking for an experienced ...

talented, hungry product managers around them. You’ll own two high-impact product domains: the UX experience across our e-commerce sites and our Customer Service operations workstream, including CS tools, migrations, and platform enhancements. If you’ve been waiting for the right opportunity to step into … right way. E - Entrepreneurship We focus on what matters with a sense of urgency, we quickly adapt and constantly innovate to meet customer needs. A - Accountability We take ownership and are responsible for our actions and decisions. M - Meritocracy We set challenging but realistic targets and deliver results ...

Payroll & Time Advisor to join their Reward Operations team in Broughton. This is an excellent opportunity for a payroll professional with strong administration and customer service experience to support a large and dynamic workforce, ensuring payroll processes are delivered accurately and efficiently. The Role As a SAP Payroll … systems and providing first-line user support Producing documents and mail merges for internal communications Liaising with external payroll providers Deliver exceptional customer service through both telephone and ticketing support channels. About You Previous experience within a payroll environment Experience handling payroll data input and payroll-related queries ...

Role: Customer Success Manager Salary: £45,000 -£50,000 Location: Midlands/Yorkshsire Contract: Permanent As MICHELIN Connected Fleet, a division of the Michelin Group, leader in sustainable mobility for 130 years, we specialise in connected fleet management services and solutions. We are a market leader with over … nurture our team's growth with several company wide development programs - including our Diversity, Mentoring and Sustainability programs. THE ROLE IN SHORT: The Customer Success Management team (CSM) exists to understand the needs of our customer, create intimacy, adapt solutions to meet these needs and maintain strong, meaningful ...

Service Desk Coalville £13.50 per hour Monday to Friday, 8:00am – 5:00pm The Role We are currently seeking a friendly, organised, and customer-focused Service Desk Receptionist to join our team in Coalville. This is a fantastic opportunity for someone who enjoys working in a fast … paced environment and delivering a high standard of customer service. As the first point of contact, you will play a key role in ensuring the smooth day-to-day running of the service desk and providing support to both customers and internal teams. Key Responsibilities Acting ...

Summary Provide first and second-line technical support to end users, ensuring the timely resolution of IT incidents and service requests. Support desktop hardware, software, user accounts, networks, and business applications while delivering excellent customer service and maintaining agreed service levels. Key Responsibilities 1st Line Support … first point of contact for IT support requests via phone, email, and ticketing system. Log, prioritise, and manage incidents and service requests. Resolve common hardware, software, and account-related issues. Reset passwords and unlock user accounts. Install standard software and configure user devices. Escalate unresolved issues to senior engineers ...

Professional Services Technician Salary: £2 8 ,000 to £ 30 ,000 (D.O.E) Hours: 8:30 to 5:30pm | Monday to Friday Location: Finedon (with onsite customer visits) Reporting to: Elliot Sutton (Professional Services) About Us Dufeu IT Solutions Ltd is a successful, forward-thinking and motivated business based in Finedon … recruiting a Professional Services Technician to join our growing team on a full-time, permanent basis. We are an award-winning Managed Service Provider delivering IT, Cyber Security, VoIP Telephony, Business Mobile , and AI and Automation services. We have been in business for over a decade and support more ...

With a strong reputation in its sector and a long-serving staff base, the company offers a stable environment and a commitment to quality service across all departments. About the Opportunity This IT Support Engineer position offers an excellent opportunity for an enthusiastic IT professional to step into … where required Uphold IT security standards and participate in business continuity activities Maintain documentation and asset records to ensure accuracy and compliance Provide excellent customer service to staff at all levels Participate in occasional out-of-hours support on a rota basis (details confirmed on appointment) Your Skills ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … have a clear Sales Career Pathway designed to help ambitious people progress from Sales Development Representative through to Account Manager, taking on greater responsibility, customer ownership and earning potential along the way. Your journey:Sales Development Representative (SDR) TO Senior Sales Development Representative TO Junior Account Manager TO Account ...

systems Supporting new starters with IT equipment and account setup Maintaining IT equipment records and documentation Escalating more complex issues where appropriate Delivering excellent customer service and technical support What We're Looking For You don't need years of experience - we're more interested in your attitude … learn. You'll be someone who: -A genuine interest in IT and technology -Enjoys helping people and solving problems -Has strong communication and customer service skills -Organised, reliable and proactive -Keen to learn new skills and develop professionally -Can work independently and as part of a team ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...