1 to 25 of 69 Customer Service Jobs in the East Midlands

Role: Customer Service Executive Location: Mansfield Negotiable dept on exp Hours - 8.00am-4.30 and 9.00-5.30 Mon -Fri We're looking for a talented Customer Service Executive to join our busy support team in Mansfield. You'll deliver high-quality technical support to a variety … opportunity for someone who enjoys troubleshooting, problem-solving, and helping people get the best out of their technology. Key Responsibilities for the role of Customer Service Executive First-line support for all clients Answer incoming calls and emails, accurately recording issues within our ticketing system Perform basic diagnostics ...

Customer Experience - German speaking Permanent Full-time hours - work from home Fridays 30,000 plus bonus Do you enjoy working with technical products and international customers? Are you experienced in providing exceptional B2B customer service? Are you a fluent German speaker? If this sounds like … This role offers an excellent opportunity for you to join a company that is forward thinking and focused on its people. As Customer Experience Coordinator , our client is looking for someone who has exceptional customer service and internal sales skills, due to expansion within the business. Fluent ...

Working Available Salary £27,200 pro rata rising to £28,200 after probation We are seeking a French Speaking Technical Support Agent with exceptional customer service skills for our award-winning client in Newark. This is a full time, permanent role and will suit somebody has a flexible … Support Agent you will receive many benefits including: Birthday off 28 days of holiday increasing up to 5 more with each year of the service Holiday buy/sell scheme (up to 3 days) Sick pay - increasing with the length of service Paid volunteer day Employee Assistance Program ...

medium businesses across the UK and are committed to helping organisations make the most out of their technology. Job Summary The Line 1 Service Desk Engineer provides first-line technical support to customers within a Managed Services Provider (MSP) environment. The role focuses on resolving … issues, supporting users, and assisting with routine administrative tasks and supporting senior engineers where required, while maintaining high customer service standards. You will work closely with customers, senior engineers, and the service desk team to troubleshoot issues, escalate when required, and ensure systems remain reliable, secure ...

value-added resellers in the UK. Today, we re an independent UK company with full geographic coverage and our fskilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise … experience for our customers. From managing hardware deployments to supporting billing and reporting, your work will directly contribute to our mission of excellence in customer service. Key Responsibilities MPS Operations Specialist Manage consumables, hardware, and software orders from request to invoicing Coordinate large-scale hardware deployments and relocations Handle ...

very well regarded and world leading client based in new offices in Lutterworth is now in the market for a Customer Support Administrator to join their Client Services Team in Lutterworth. The role is very varied and this position is being offered initially for a 6-month duration, with … this contract. Our client is well regarded as one of the most prestigious companies to work for in this area. Principal Purpose The Service Support team are the primary contact for all customer support related to installed assets. Deliver a consistent and high level of Customer Service ...

Customer Experience - French speaking Maternity Contract 18 months FTC Full-time hours 30,000 plus bonus Do you enjoy working with technical products and international customers? Are you experienced in providing exceptional B2B customer service? Are you a fluent French speaker? If this sounds like … This role offers an excellent opportunity for you to join a company that is forward thinking and focused on its people. As Customer Experience Coordinator , our client is looking for someone who has exceptional customer service and internal sales skills, due to expansion within the business. Fluent ...

Join a positive, interactive, and supportive team that thrives on collaboration, celebrates success, and creates a friendly environment where everyone feels valued.As a DS Customer Support Advisor, you will play a vital role in supporting our customers throughout their connection and build over journeys. Your mission is to deliver … outstanding customer service, ensuring every customer enjoys a memorable, personal, trusted, and effortless experience. You will be a true champion of Anglian Water, working alongside a variety of stakeholders and using your skills to manage customer journeys across multiple channels. This is a target-driven role ...

Service Desk Engineer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team! We're Hiring: Service Desk Engineer (Fluent English … you. The role and what youll be getting up to on a day-to-day basis: Are you passionate about technology and delivering exceptional customer service? Littlefish is looking for a Service Desk Engineer who is fluent in English and Dutch to provide top-tier technical support ...

Service Desk Engineer (Multilingual - English & Dutch) When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team! We're Hiring: Service Desk … you. The role and what youll be getting up to on a day-to-day basis: Are you passionate about technology and delivering exceptional customer service? Littlefish is looking for a Service Desk Engineer who is fluent in English and Dutch to provide top-tier technical support ...

Service Desk Engineer (Multilingual - English & French) When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team! We're Hiring: Service Desk … you. The role and what youll be getting up to on a day-to-day basis: Are you passionate about technology and delivering exceptional customer service? Littlefish is looking for a Service Desk Engineer who is fluent in English and French to provide top-tier technical support ...

Service Desk Engineer (Multilingual - English & Spanish) When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team! We're Hiring: Service Desk … you. The role and what youll be getting up to on a day-to-day basis: Are you passionate about technology and delivering exceptional customer service? Littlefish is looking for a Service Desk Engineer who is fluent in English and Spanish to provide top-tier technical support ...

Position: 2nd Line IT Service Technician Salary: £30,000 to £32,000 Hours: 8:30 to 5:30pm | Monday to Friday Location: Finedon (with onsite customer visits) About Us Dufeu IT Solutions Ltd is a successful, forward-thinking and motivated business based in Finedon . We are recruiting … Line IT Service Technician to join our team on a full-time, permanent basis. We are an award-winning Managed Service Provider delivering IT, Cyber Security, VoIP Telephony, Print and Business Mobile services. We support more than 100 businesses nationwide and pride ourselves on excellent customer ...

cement, ready-mixed concrete, asphalt, and more, Breedon Group is committed to delivering excellence in everything we do. As part of our dedication to customer service, we are seeking a talented First Line Service Desk Analyst to join our IT team on a temporary basis (approximately … months). As a Temporary Service Desk Administrator at Breedon Group, you will provide first-line support and day-to-day user administration to help keep our colleagues productive. You will handle incoming service desk calls, log and manage tickets, complete common access and account requests (including password ...

Technical Advisor Belper, United Kingdom 39.5 hours per week Our client is looking for a Technical Advisor to join their Service Technical department in Belper. If you have a thirst for knowledge, a passion for problem-solving, and the drive to deliver world-class customer service, this … Provide technical advice to Gas Safe registered engineers and end users. Diagnose and explain technical issues with clarity, accuracy, and diplomacy. Deliver outstanding customer service over the phone in a fast-paced environment. Work towards KPIs, ensuring performance and customer satisfaction. Embrace seasonal demand: winter is busy ...

Incidents and Requests via telephone, E-mail, and Live Chat. In this role, you will be expected to provide a high standard of customer service, utilising excellent communication skills with a view to diagnosing faults and resolving incidents first time wherever possible, within the customers contracted Service … Responsibilities: - Manage Incidents and Requests in line with Process and ITIL best practices. - Ensure Incidents and Requests are responded to within the customers Service Level Agreement - Provide an effective, professional response to Incidents and Requests. - Ensuring a seamless level of customer service and support is offered throughout ...

broadband to homes and businesses across the UK. Offering lightning-fast speeds of up to 2000 Mbps, cutting-edge Wi-Fi 7 technology, outstanding customer service, and prices that are no more expensive than standard internet packages, our premium product is generating huge demand. The revolutionary full fibre … broadband and how it can transform their home or business Conducting in-home or in-business broadband consultations and upselling where appropriate Delivering exceptional customer experiences that build trust and wow potential customers Representing the company at local events and networking opportunities Becoming a true product expert (full training ...

Lincoln, with hybrid working capability on offer. The role is predominantly to aid and support the businesses customers, promoting an excellent level of customer support service. Day to day duties will include: Training on IT systems and specific applications so to be able deliver end user support Taking & recording … customer queries onto the support database ticketing system Providing support and resolutions to a variety of application & software queries Diarising and returning customers phone calls Actioning fault responses in line with the company procedures and agreed to contracts Reporting any major faults or bugs to the System Development Team ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … instantly! * JOB DETAILS As a Sales Support & Customer Executive, you will be a key link between customers, Account Directors, Account Executives, and internal teams. You will ensure customers experience a smooth, responsive, and well-coordinated journey from onboarding through to ongoing support. You will not just support the sales ...

Company Description Great Bear (Part of the Culina Group) provides distribution services to FMCG clients. Customer centric service focus is delivered through a site-level empowered culture. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues … valued, challenged, and inspired! Job Description Supporting our e-fulfilment operation for a well-known recognised brand. The site will handle the movement of customer-specific products, including beers, wines and spirits, within a fast-paced warehouse environment. Reporting to the Stock andSystemsManager, this role willfacilitatein ...

join the Group Digital Division as Lead Digital Trainer in the Digital Training and Engagement Team. We have recently developed a groupwide Digital Service providing digital services training and education of systems across University Hospitals of Northamptonshire; Northampton General Hospital NHS Trust ,Kettering General Hospital NHS Foundation Trust … organisations and our approach to "do once for both" as set out in our Group Digital Strategy. In the development of our Groupwide Digital service, we have some great opportunities remaining in our teams. Main duties of the job Using your specialist knowledge to provide efficient, integrated and customer ...

join our new Systems and Business Improvement Team, focused on proactive change and reducing manual processes for our operational teams while improving the customer experience. We support data capture, system maintenance, and continuous improvement across our workstreams, reporting, and data visualisation. Following a discovery phase reviewing our technical architecture … processes, ensuring they have the skills and knowledge that they need to undertake their roles professionally and deliver the highest possible standards of service to our customers. Enhance quality, and development of systems and support improvement projects, identifying methods and solutions to provide a high level of service ...