1 to 25 of 42 Performance Management Jobs in the East of England

deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Supplier Management, ProductJob Title: Director, Suppler Management Overview Mastercard is a global technology company in the payments industry. Our mission is to power an inclusive, digital … accessible. Through secure data, trusted networks, and strategic partnerships, we enable individuals, financial institutions, governments, and businesses to realise their full potential. Mastercard Prepaid Management Services (MPMS) delivers end-to-end prepaid card solutions across travel, transit, foreign exchange, gifting, and buy-now-pay-later segments. As a fintech ...

rich learning culture-empowering your team to deliver outsized impact daily. You have unrelenting operational discipline and create a space where world class CSM performance is accelerated by experimentation and constant reinvention. Overarching Objective For The Role Drive Strategic Adoption and Integration of AI-Enabled Customer Success Tools Maximize … Team Performance and Customer Outcomes Cultivate Continuous AI Fluency and Enablement within the Team What Makes You Different See ambiguity as an invitation to create, not retreat. Natural "builder" with an innate operator's discipline: you know how to design, run, measure, and continuously improve processes at scale. Fluent ...

rich learning culture-empowering your team to deliver outsized impact daily. You have unrelenting operational discipline and create a space where world class CSM performance is accelerated by experimentation and constant reinvention. Overarching Objective For The Role Drive Strategic Adoption and Integration of AI-Enabled Customer Success Tools Maximize … Team Performance and Customer Outcomes Cultivate Continuous AI Fluency and Enablement within the Team What Makes You Different See ambiguity as an invitation to create, not retreat. Natural "builder" with an innate operator's discipline: you know how to design, run, measure, and continuously improve processes at scale. Fluent ...

rich learning culture-empowering your team to deliver outsized impact daily. You have unrelenting operational discipline and create a space where world class CSM performance is accelerated by experimentation and constant reinvention. Overarching Objective For The Role Drive Strategic Adoption and Integration of AI-Enabled Customer Success Tools Maximize … Team Performance and Customer Outcomes Cultivate Continuous AI Fluency and Enablement within the Team What Makes You Different See ambiguity as an invitation to create, not retreat. Natural "builder" with an innate operator's discipline: you know how to design, run, measure, and continuously improve processes at scale. Fluent ...

rich learning culture-empowering your team to deliver outsized impact daily. You have unrelenting operational discipline and create a space where world class CSM performance is accelerated by experimentation and constant reinvention. Overarching Objective For The Role Drive Strategic Adoption and Integration of AI-Enabled Customer Success Tools Maximize … Team Performance and Customer Outcomes Cultivate Continuous AI Fluency and Enablement within the Team What Makes You Different See ambiguity as an invitation to create, not retreat. Natural "builder" with an innate operator's discipline: you know how to design, run, measure, and continuously improve processes at scale. Fluent ...

rich learning culture-empowering your team to deliver outsized impact daily. You have unrelenting operational discipline and create a space where world class CSM performance is accelerated by experimentation and constant reinvention. Overarching Objective For The Role Drive Strategic Adoption and Integration of AI-Enabled Customer Success Tools Maximize … Team Performance and Customer Outcomes Cultivate Continuous AI Fluency and Enablement within the Team What Makes You Different See ambiguity as an invitation to create, not retreat. Natural "builder" with an innate operator's discipline: you know how to design, run, measure, and continuously improve processes at scale. Fluent ...

Contract Type: Permanent We are seeking an experienced Senior Estates & Facilities Manager to join our team and play a pivotal role in the development, management, and operation of Estates and Facilities services. This is a senior leadership position requiring strong technical expertise, strategic thinking, and exceptional people management … Role You will lead the Estates & Facilities team, ensuring compliance, efficiency, and continuous improvement across all services. Your responsibilities will include: Asset & Data Management: Oversee BEM Asset Management and condition appraisal processes. Manage SFG20 maintenance specifications and CAFM data. Ensure accurate annual data collection for Premises Assurance Model ...

Lead and manage a team of agents (Helpdesk Engineers, Parts & Logistics Specialists) to deliver high-quality service to dealers and customers. Ensure team performance, operational excellence, and continuous improvement in line with project objectives. Key Activities and Responsibilities Supervise and coach a team of frontline agents (technical, and parts … . Monitor team performance against KPIs and SLAs. Conduct regular one-on-one meetings, performance reviews, and feedback sessions. Provide training, guidance, and support to team members. Handle escalated cases and complex issues from agents. Ensure adherence to processes, policies, and quality standards. Coordinate with other Team Leaders ...

Lead and manage a team of agents (Helpdesk Engineers, Parts & Logistics Specialists) to deliver high-quality service to dealers and customers. Ensure team performance, operational excellence, and continuous improvement in line with project objectives. Key Activities and Responsibilities Supervise and coach a team of frontline agents (technical, and parts … . Monitor team performance against KPIs and SLAs. Conduct regular one-on-one meetings, performance reviews, and feedback sessions. Provide training, guidance, and support to team members. Handle escalated cases and complex issues from agents. Ensure adherence to processes, policies, and quality standards. Coordinate with other Team Leaders ...

point of coordination, the role will help safeguard customer, colleague, and client experiences while supporting the successful rollout of our new workflow management system – NICE. In particular you will help to build and mature the data analytics side of this new system. Benefits 33 days including Bank Holidays. Eligibility … with timely and relevant insights. Deliver competitive advantage by identifying market opportunities and risks. Enhance customer experience through personalised journey improvements. Support colleague utilisation, performance management, and engagement through workforce insights. Take full accountability for results, departmental plans, and resource management. Guide resolution of complex issues with cross ...

implementation of analytical solutions while ensuring data integrity, accessibility, and visualisation standards. This role requires both a sharp analytical mindset and strong collaboration and management skills, as youll collaborate with cross-functional teams to identify business opportunities, track performance, and optimise outcomes. With a finger on the pulse … emerging technologies and data trends, youll help shape our data-driven culture and elevate how we understand our customers, prospects, operations, marketing performance and growth. In this role your key responsibilities will include but not be limited to: Develop and execute a comprehensive data analytics strategy aligned with business ...

hitting your own targets? The Role Cura Technology is looking for a hands-on IT Sales Team Lead who can coach, motivate, and drive performance in a high-energy sales environment while maintaining personal sales contributions. This is not a purely strategic role – you'll actively sell alongside your … motivate a team of AM's/BDM's selling Technology, IT managed services, cloud, cyber security, and telecoms Conduct daily/weekly performance reviews – call quality, pipeline health, deal progression Shadow calls and client meetings to provide real-time coaching and feedback Support the Sales Manager with team ...

hitting your own targets? The Role Cura Technology is looking for a hands-on IT Sales Team Lead who can coach, motivate, and drive performance in a high-energy sales environment while maintaining personal sales contributions. This is not a purely strategic role – you'll actively sell alongside your … motivate a team of AM's/BDM's selling Technology, IT managed services, cloud, cyber security, and telecoms Conduct daily/weekly performance reviews – call quality, pipeline health, deal progression Shadow calls and client meetings to provide real-time coaching and feedback Support the Sales Manager with team ...

hitting your own targets? The Role Cura Technology is looking for a hands-on IT Sales Team Lead who can coach, motivate, and drive performance in a high-energy sales environment while maintaining personal sales contributions. This is not a purely strategic role – you'll actively sell alongside your … motivate a team of AM's/BDM's selling Technology, IT managed services, cloud, cyber security, and telecoms Conduct daily/weekly performance reviews – call quality, pipeline health, deal progression Shadow calls and client meetings to provide real-time coaching and feedback Support the Sales Manager with team ...

hitting your own targets? The Role Cura Technology is looking for a hands-on IT Sales Team Lead who can coach, motivate, and drive performance in a high-energy sales environment while maintaining personal sales contributions. This is not a purely strategic role – you'll actively sell alongside your … motivate a team of AM's/BDM's selling Technology, IT managed services, cloud, cyber security, and telecoms Conduct daily/weekly performance reviews – call quality, pipeline health, deal progression Shadow calls and client meetings to provide real-time coaching and feedback Support the Sales Manager with team ...

hitting your own targets? The Role Cura Technology is looking for a hands-on IT Sales Team Lead who can coach, motivate, and drive performance in a high-energy sales environment while maintaining personal sales contributions. This is not a purely strategic role – you'll actively sell alongside your … motivate a team of AM's/BDM's selling Technology, IT managed services, cloud, cyber security, and telecoms Conduct daily/weekly performance reviews – call quality, pipeline health, deal progression Shadow calls and client meetings to provide real-time coaching and feedback Support the Sales Manager with team ...

hitting your own targets? The Role Cura Technology is looking for a hands-on IT Sales Team Lead who can coach, motivate, and drive performance in a high-energy sales environment while maintaining personal sales contributions. This is not a purely strategic role – you'll actively sell alongside your … motivate a team of AM's/BDM's selling Technology, IT managed services, cloud, cyber security, and telecoms Conduct daily/weekly performance reviews – call quality, pipeline health, deal progression Shadow calls and client meetings to provide real-time coaching and feedback Support the Sales Manager with team ...

hitting your own targets? The Role Cura Technology is looking for a hands-on IT Sales Team Lead who can coach, motivate, and drive performance in a high-energy sales environment while maintaining personal sales contributions. This is not a purely strategic role – you'll actively sell alongside your … motivate a team of AM's/BDM's selling Technology, IT managed services, cloud, cyber security, and telecoms Conduct daily/weekly performance reviews – call quality, pipeline health, deal progression Shadow calls and client meetings to provide real-time coaching and feedback Support the Sales Manager with team ...

hitting your own targets? The Role Cura Technology is looking for a hands-on IT Sales Team Lead who can coach, motivate, and drive performance in a high-energy sales environment while maintaining personal sales contributions. This is not a purely strategic role – you'll actively sell alongside your … motivate a team of AM's/BDM's selling Technology, IT managed services, cloud, cyber security, and telecoms Conduct daily/weekly performance reviews – call quality, pipeline health, deal progression Shadow calls and client meetings to provide real-time coaching and feedback Support the Sales Manager with team ...

Fixed-Term ContractSalary : £55,000 Role Purpose The Systems & CAFM Development Manager is responsible for leading the strategic development, optimisation and day-to-day performance of the organisation’s Computer-Aided Facilities Management (CAFM) systems and associated digital platforms. The postholder will ensure systems are reliable, user-focused … integrated with wider business tools, and capable of supporting effective operational planning, statutory compliance, performance reporting and service delivery.This role combines technical systems expertise with strong stakeholder engagement, project management and data governance. The postholder will champion digital innovation within the Facilities/Estates function and drive continuous ...

outstanding customer value. Develop and Grow Talent: Be a coach, and mentor, actively nurturing the professional growth of your engineers, including impactful hiring, onboarding, performance management, and supporting career advancement. Unblock and Accelerate: Champion a healthy and predictable pace of work by proactively planning, removing blockers, orchestrating dependencies … managers and the team to manage technical debt and toil and provide support for existing systems. Implement and maintain standards for creating secure, high-performance, observable, and well tested code that ensures long-term reliability. Cultivate Excellence: Foster a powerful ownership culture characterised by DevOps practices, continuous improvement, innovation ...

outstanding customer value. Develop and Grow Talent: Be a coach, and mentor, actively nurturing the professional growth of your engineers, including impactful hiring, onboarding, performance management, and supporting career advancement. Unblock and Accelerate: Champion a healthy and predictable pace of work by proactively planning, removing blockers, orchestrating dependencies … managers and the team to manage technical debt and toil and provide support for existing systems. Implement and maintain standards for creating secure, high-performance, observable, and well tested code that ensures long-term reliability. Cultivate Excellence: Foster a powerful ownership culture characterised by DevOps practices, continuous improvement, innovation ...

outstanding customer value. Develop and Grow Talent: Be a coach, and mentor, actively nurturing the professional growth of your engineers, including impactful hiring, onboarding, performance management, and supporting career advancement. Unblock and Accelerate: Champion a healthy and predictable pace of work by proactively planning, removing blockers, orchestrating dependencies … managers and the team to manage technical debt and toil and provide support for existing systems. Implement and maintain standards for creating secure, high-performance, observable, and well tested code that ensures long-term reliability. Cultivate Excellence: Foster a powerful ownership culture characterised by DevOps practices, continuous improvement, innovation ...

outstanding customer value. Develop and Grow Talent: Be a coach, and mentor, actively nurturing the professional growth of your engineers, including impactful hiring, onboarding, performance management, and supporting career advancement. Unblock and Accelerate: Champion a healthy and predictable pace of work by proactively planning, removing blockers, orchestrating dependencies … managers and the team to manage technical debt and toil and provide support for existing systems. Implement and maintain standards for creating secure, high-performance, observable, and well tested code that ensures long-term reliability. Cultivate Excellence: Foster a powerful ownership culture characterised by DevOps practices, continuous improvement, innovation ...

outstanding customer value. Develop and Grow Talent: Be a coach, and mentor, actively nurturing the professional growth of your engineers, including impactful hiring, onboarding, performance management, and supporting career advancement. Unblock and Accelerate: Champion a healthy and predictable pace of work by proactively planning, removing blockers, orchestrating dependencies … managers and the team to manage technical debt and toil and provide support for existing systems. Implement and maintain standards for creating secure, high-performance, observable, and well tested code that ensures long-term reliability. Cultivate Excellence: Foster a powerful ownership culture characterised by DevOps practices, continuous improvement, innovation ...