101 to 116 of 116 2nd Line Support Engineer Jobs in England

2nd Line Support Analyst West Brom, Birmingham (3 days office, 2 days WFH) Flexible working (Mon-Fri) Are you a talented and motivated IT professional? Committed to developing your career in IT? If you think excellent communication skills and a genuine desire and commitment to help are just as important as fixing ‘stuff’, then we … and understand your clients, deliver excellence to them alongside your team and watch your career in IT take off. Requirements · The ideal candidate will have a track record in 2nd Line support. · Technical qualifications are desirable but not essential as we provide the opportunity to gain the necessary accreditations. · Strong Microsoft 365 and Azure administration and troubleshooting More ❯

IT Support Engineer Southampton HQ We are looking for an experienced IT Support Engineer who will help support internal systems around telephony, Microsoft 360, and predominantly Windows Desktops. The company deliver software services to a number of retailers with the top level expectations from the service desk team to help … company to obtain assistance with their IT issues. Be able to identify areas for improvement. Supporting performance and other IT related issues when they are called into the support desk team. Answer telephone, web and email inquiries to faults and problems relating to the customers IT needs. Knowledge, SKILLS and Experience required To be considered for the role … systems and their network implications. To be proactive and pragmatic and extremely detail orientated. preferred SKILLS BUT NOT ESSENTIAL Understanding of ITIL processes and the provision of IT support services Microsoft Virtual Desktop Understanding of SQL Databases YOU SHOULD APPLY IF: You care deeply about applying technology and processes to deliver smarter solutions. You are a reliable and More ❯

IT Support Engineer Southampton HQ We are looking for an experienced IT Support Engineer who will help support internal systems around telephony, Microsoft 360, and predominantly Windows Desktops. The company deliver software services to a number of retailers with the top level expectations from the service desk team to help … company to obtain assistance with their IT issues. Be able to identify areas for improvement. Supporting performance and other IT related issues when they are called into the support desk team. Answer telephone, web and email inquiries to faults and problems relating to the customers IT needs. Knowledge, SKILLS and Experience required To be considered for the role … systems and their network implications. To be proactive and pragmatic and extremely detail orientated. preferred SKILLS BUT NOT ESSENTIAL Understanding of ITIL processes and the provision of IT support services Microsoft Virtual Desktop Understanding of SQL Databases YOU SHOULD APPLY IF: You care deeply about applying technology and processes to deliver smarter solutions. You are a reliable and More ❯

2nd Line 24/7 WAN Network Support Engineer (SC Cleared) Contract Type: Contractor Location: Birmingham Rate: £300 per day inside IR35 Start Date: ASAP End Date: 31/01/2026 We are seeking a skilled 2nd Line WAN Network Engineer to join our 24/… team in Birmingham. This role involves supporting, managing, and configuring SRX series routers to ensure the global delivery of secure network services. If you are an experienced network engineer, this is an excellent opportunity to manage and maintain our Customer Network WAN estate, handle escalations, work on project implementations, and provide guidance to 1st line engineers … line engineers to resolve complex issues. Participate in project implementations and contribute to all phases from planning to deployment. Share knowledge and enhance the skills of the 2nd line team through collaboration and training. Required Skills & Qualifications: Strong experience in configuring and troubleshooting Juniper network devices. In-depth knowledge of BGP, including policy-based routing More ❯

where you will truly collaborate with cross-functional teams across the business and play a key part in service improvement and delivering operational excellence. Responsibilities in a nutshell: Provide 2nd line support for business-critical applications, ensuring timely resolution of incidents and service requests. Lead the transition of new or updated applications into the support … are in place. Engage with internal and external stakeholders to provide clear communication, updates, and support. We are looking for someone with the following skills: Proven experience in a 2nd line application support or similar technical support role. Ability to manage/guide Application Supports involvement in the software release phases from “go … Evolution Funding Ltd by 2x Get notified about new Application Support Engineer jobs in United Kingdom . Technical Product Support Engineer (2nd Line, SaaS) Technical Product Support Engineer (2nd Line, SaaS) London, England, United Kingdom 1 week ago Manchester Area, United Kingdom More ❯

and B2B customers from SMEs to large international enterprises, they continue to shape the future of IT services. The award winning Cisco and Aruba Partner is searching for a 2nd Line Support Engineer to join the team. If you would like to learn more about this opportunity, feel free to reach out and … apply today! Responsibilities: Provide 2nd line technical support for all customers Ensure customer incidents are resolved as quickly as possible (on and off-site) Take responsibility and exceed department Service Level Agreements Work closely with 1st and 2nd line technical support and other field engineers to ensure a high level More ❯

Join to apply for the 2nd Line Network Support Engineer role at Node4 Join to apply for the 2nd Line Network Support Engineer role at Node4 Direct message the job poster from Node4 Node4 have a committed, talented, and diverse workforce that is growing all the … the role At Node4, we're dedicated to delivering exceptional IT solutions that drive business success. As we continue to grow, we're looking for a skilled and motivated 2nd Line Network Support Engineer to join our expert team based in Derby. This is your chance to work in a fast-paced, customer … focused environment where innovation and service excellence are at the heart of everything we do. As a 2nd Line Network Support Engineer, you'll provide advanced support across our customers’ networks, ensuring reliability, security, and high performance. Working closely with both customers and senior engineers, you'll be a key player More ❯

Social network you want to login/join with: 2nd line support engineer required. Our client is a small UK based IT organisation who pride themselves on providing a professional IT Support Service across Sussex. They are now looking for an experienced 1st/2nd line engineer to join their team based in Newhaven. Position Overview Resolving IT support issues with a pressurised environment Managing work queues and prioritising IT support queries Ensuring customers support issues are logged and recorded with sufficient detail Troubleshooting/network connectivity 50% office based, 50% on-site Install, upgrade, support and … troubleshoot IT Hardware Will need to be DBS checked Position Requirements Experience in an IT support role Active Directory VoIP Technologies WordPress, HTLM and CSS is desirable Good network knowledge (setting up routers, wireless networks, DNS & DHCP) Knowledge of Office 365 & servers Knowledge of networking and virtualisation Full UK clean driving license Position Remuneration Monday to Friday 9am More ❯

expands, we are looking for ambitious, talented people to join us. As a cross-functional enabler, you'll play a central role in resolving complex issues, providing second-line support for escalated cases, supporting client onboarding, and coordinating key aspects of product health. Your day may begin by investigating an issue raised by CX- replicating the … problem, analysing logs or API behaviour, and escalating to engineering when required. You'll also support client implementations by assisting with technical setup, resolving early-stage issues, and ensuring a smooth handover at go-live. In parallel, you'll help coordinate product assurance activities - tracking vulnerability remediation, confirming availability metrics, and supporting audit requirements in collaboration with responsible … scale with confidence. It suits someone who thrives on problem solving, takes ownership of detail, and enjoys working across teams to deliver better outcomes. Key Accountabilities Technical Product Support Provide second-line support for product issues escalated by internal or external teams. Diagnose issues across the product's UI and APIs by replicating errors More ❯

Social network you want to login/join with: 2nd Line Support Engineer, Hertfordshire Client: Tsr Select Location: Hertfordshire, United Kingdom Job Category: Other - EU work permit required: Yes Job Reference: 7b5b74ea3da3 Job Views: 12 Posted: 18.06.2025 Expiry Date: 02.08.2025 Job Description: Description: Our client seeks a dynamic and driven 2nd Line Support Engineer who embodies enthusiasm, motivation, and a polished professional demeanour. The … ideal candidate should express a keen interest in securing a long-term, permanent position within a reputable and thriving Managed Service Provider (MSP). In this role as a 2nd Line Support Engineer, you will serve as the primary point of contact for clients, offering support for IT service contracts. The More ❯

2nd Line Support Engineer - New! (REFGJ27) Location: South Manchester A rapidly growing Internet Service Provider are looking for a talented 2nd Line Network Support Engineer to join their growing, autonomous team. You will be the go-to point of escalation; resolving complex connectivity & broadband issues which … the Customer Service team cannot. A truly great opportunity with potential to grow into a more senior position as the team expands. Essential Skills & Experience Prior experience of 2nd Line Support within broadband, connectivity, ISP, telecoms or enterprise environments Experience with WiFi standards, Ethernet and router hardware Strong knowledge of in-home WiFi, routing and … router/system logs to diagnose faults. Desirable CompTIA Network+ or CNNA or similar certification Scripting or automation knowledge (Python, shell) If you are well-versed in IT Support and have a deep understanding of home networking and consumer broadband technologies, then please apply for more details More ❯

col-narrow-right Job Views: 3 Posted: 27.06.2025 Expiry Date: 11.08.2025 col-wide Job Description: Location: South Manchester A rapidly growing Internet Service Provider are looking for a talented 2nd Line Network Support Engineer to join their growing, autonomous team. You will be the go-to point of escalation; resolving complex connectivity & broadband … issues which the Customer Service team cannot. A truly great opportunity with potential to grow into a more senior position as the team expands. Prior experience of 2nd Line Support within broadband, connectivity, ISP, telecoms or enterprise environments Experience with WiFi standards, Ethernet and router hardware Strong knowledge of in-home WiFi, routing and devices … interpret router/system logs to diagnose faults. CompTIA Network+ or CNNA or similar certification Scripting or automation knowledge (Python, shell) If you are well-versed in IT Support and have a deep understanding of home networking and consumer broadband technologies, then please apply for more details! #J-18808-Ljbffr More ❯

Are you looking to advance your career in IT support? Join a leading governmental organisation in Gloucestershire renowned for its excellent team culture and a massive push towards training, development, and internal progression. Responsibilities: Handle technical escalations from the service desk team and participate in upgrade projects. Troubleshoot Airwave technical incidents. Manage and support Intune devices. … Skills and Must-Haves: Experience in service desk or 1st line support. Eagerness to learn and develop. Ability to obtain security clearance. Nice to Haves: Experience with Airwave radios. Intune experience. Benefits: £3,000 to £4,000 optional on-call allowance (1 in 4 weeks). Amazing pension scheme. Funded certifications and training. Salary: £33,915 Base Salary More ❯

employment, careers, apprenticeships, further training, and university level courses. This customer facing professional role is responsible for ensuring that IT and AVA services are installed and maintained to support the Colleges aim on the journey from good to great. Main Responsibilities Technical Support: Handling technical issues that require deeper technical expertise, including troubleshooting software, hardware, and … network problems that first-line support could not resolve. Incident Management: Managing ongoing technical issues, tracking their resolution progress, and ensuring they are resolved within agreed service levels using our ServiceDesk. Essential understanding of cyber security and the associated tools and services used to protect users of the College and its data. You will be expected … to improve overall service efficiency. Providing clear and effective communication with users throughout the problem resolution process, including instructing them on steps to mitigate or resolve issues. Implementing Solutions: 2nd line support engineers will also be involved in deploying and configuring hardware, installing software updates, and applying patches to resolve security vulnerabilities. Continuous Improvement: Contributing More ❯

Edwards and Pearce are delighted to announce their collaboration with one of East Riding's leading IT and Software providers. This esteemed company is currently seeking experienced 2nd Line Support Engineers to join their thriving team.THE ROLE: You will be responsible for resolving day-to-day IT issues, maintaining, monitoring and troubleshooting a range of … equipment across our network. You will have strong expertise and the ability to provide rapid solutions.Using the Helpdesk ticket logging system to facilitate Desktop/Remote Support.Liaising with Support to get issues fixed.Configuring, installing and supporting any client hardware and software.Configuring, installing required devices.Processing new and leaver accounts.Managing, assessing, and reporting on project activities to meet deadlines.Focus on More ❯

Edwards and Pearce are delighted to announce their collaboration with one of East Riding's leading IT and Software providers. This esteemed company is currently seeking experienced 2nd Line Support Engineers to join their thriving team. THE ROLE: You will be responsible for resolving day-to-day IT issues, maintaining, monitoring and troubleshooting a range … our network. You will have strong expertise and the ability to provide rapid solutions. Using the Helpdesk ticket logging system to facilitate Desktop/Remote Support. Liaising with Support to get issues fixed. Configuring, installing and supporting any client hardware and software. Configuring, installing required devices. Processing new and leaver accounts. Managing, assessing, and reporting on project activities More ❯