1 to 25 of 52 CMDB Jobs in England

on experience working with ServiceNow including at least 3+ years in an architectural role. Hands-on delivery expertise across ITSM, CSM, ITOM, Discovery, and integrations. Strong working knowledge of CMDB design, Discovery, Event Management, and Service Mapping. Deep understanding of platform tools: Flow Designer, IntegrationHub, Scripting (JavaScript, Glide), Scoped Apps. Solid understanding of ITIL processes and experience with ITIL-aligned More ❯

in a similar role involving service operations tooling. Extensive experience & understanding of ServiceNow development, including scripting (JavaScript, Glide). Strong understanding of ServiceNow modules & processes underpinning; ITSM, PA, CSDM, CMDB, Employee Centre & Integration Hub (REST & SOAP web services & API integrations). Familiarity with AWS services related to service operations, such as AWS Lambda, CloudFormation, and Step Functions. Experience with DevOps More ❯

platform's reliability and compliance posture. What we need: Proven experience managing IT incidents and problems in complex environments, including major incident handling. Hands-on experience with SACM processes, CMDB tools, and asset lifecycle management. Excellent communication, coordination, and stakeholder management skills, particularly in high-pressure scenarios. Strong documentation and analytical skills, with high attention to detail. Current SC Clearance More ❯

for ITOM and HAM implementation. Required Skills and Experience Proven experience as a ServiceNow Technical Architect with focus on ITOM and HAM Strong hands on experience with ServiceNow Discovery, CMDB and Hardware Asset Management. In depth understanding of the hardware asset lifecycle and how Discovery contributes to asset accuracy. Knowledge of MID Servers, network protocols, and cloud discovery methods. Ability More ❯

stakeholders. Key Responsibilities: • Analyse business requirements and translate them into technical solutions on the ServiceNow platform. • Design, develop, and customize ServiceNow applications and modules including Incident, Problem, Change, Asset, CMDB, Knowledge, Request, and Service Catalog. • Develop workflows, business rules, UI actions, client scripts, and integrations using REST/SOAP APIs. • Support ServiceNow upgrades, patching, and performance tuning. • Collaborate with internal More ❯

A growing Financial Services client is seeking a Junior Solution Architect to join their technology team. This role focuses on managing and evolving the organization's Configuration Management Database (CMDB) while contributing to solution architecture initiatives. Location: London 3 days in office Salary: 60k Base + Package A growing Financial Services client is seeking a Junior Solution Architect to join … their technology team. This role focuses on managing and evolving the organization's Configuration Management Database (CMDB) while contributing to solution architecture initiatives. Key Responsibilities: Maintain and enhance the CMDB (JIRA) ensuring accuracy and completeness of architectural data Design and implement integrations between CMDB (JIRA) and downstream applications Create solution designs and blueprints for technology projects Collaborate with stakeholders to More ❯

Care Systems Support and Service Desk for seamless end-to-end service. Act as a conduit and escalation point for incident and security management. Manage the Configuration Management Database (CMDB) and ensure application/infrastructure interdependencies are understood. Perform daily tasks to keep applications running effectively. Manage obsolescence and maintain relevant registers. Ensure security and compliance of technology products with … Care Systems Support and Service Desk for seamless end-to-end service. Act as a conduit and escalation point for incident and security management. Manage the Configuration Management Database (CMDB) and ensure application/infrastructure interdependencies are understood. Perform daily tasks to keep applications running effectively. Manage obsolescence and maintain relevant registers. Ensure security and compliance of technology products with More ❯

their downstream implications, continuously reflecting on successes and failures to improve performance. • Coordinate and prioritize small changes, enhancements, and product upgrades/patching with implementation and engineering teams. • Manage CMDB/ServiceNow product owner responsibilities, including cybersecurity assessments and data classification. • Support L2 and L3 operational activities related to CMMC, disaster recovery, cybersecurity, EVM, and other infrastructure support activities. • Demonstrate More ❯

Experience: Extensive experience in delivering complex ServiceNow solutions in a regulated industry. Proven experience in the implementation of ServiceNow applications including but not limited to ITSM, ITOM, ITAM, CSDM, CMDB and CSM Proficient with ServiceNow in both Public and Private cloud environments. Excellent communication skills for engaging with technical and non-technical audiences. Highly motivated, adaptable, and able to manage More ❯

Experience: Extensive experience in delivering complex ServiceNow solutions in a regulated industry. Proven experience in the implementation of ServiceNow applications including but not limited to ITSM, ITOM, ITAM, CSDM, CMDB and CSM Proficient with ServiceNow in both Public and Private cloud environments. Excellent communication skills for engaging with technical and non-technical audiences. Highly motivated, adaptable, and able to manage More ❯

teams in both London and Liverpool, ensuring configuration practices align with ITIL standards. Key responsibilities include : Managing hardware/software asset lifecycle - commission laptops, building laptops, decommissioning Maintaining the CMDB and ITSM tools Building and deploying end-user computing hardware Supporting procurement and vendor liaison Ensuring IT build areas are maintained to standard You'll need experience in IT asset More ❯

teams in both London and Liverpool, ensuring configuration practices align with ITIL standards. Key responsibilities include : Managing hardware/software asset lifecycle - commission laptops, building laptops, decommissioning Maintaining the CMDB and ITSM tools Building and deploying end-user computing hardware Supporting procurement and vendor liaison Ensuring IT build areas are maintained to standard You’ll need experience in IT asset More ❯

kept up to date. Report and manage license usage, tracking and reporting. Ensure that all asset configuration items are identified, accounted, reported, verified and audited Coordinate all asset configuration management database changes which directly or indirectly impacts production services Have a working knowledge of implications of configuration changes, such as pricing changes, license allocation and other key Asset Management services. More ❯

building and configuring end-user compute hardware and ensuring the IT build areas are to standard. This role will maintain the accuracy and integrity of config data within ITSM & CMDB tools, ensuring that they are aligned with ITILv4 & USS policies and practices. You will act as a central point of contact for managing the supporting configuration-related queries and contribute More ❯

region and escalate complex issues where needed Technical Environment: Windows 10/11, macOS, Microsoft Office Active Directory, Exchange, Azure AD, Intune, MDM Cisco Meraki, SOE/imaging tools, CMDB AV support (e.g., Teams Meeting Rooms, projectors) ServiceNow, Asset & License Management Requirements: 2-3+ years in technical/EUC support roles, ideally in large, multisite environments Strong communication and More ❯

microservices, API-driven and event-driven design patterns. Practical exposure to cloud platforms (preferably Azure), CI/CD pipelines and Agile frameworks (Scrum/Kanban). Solid understanding of CMDB, data management and information-security principles. Clear, concise communication style Eligibility for BPSS clearance Why join their team Hybrid working with free on-site parking and a culture that values More ❯

operational efficiency. Key Responsibilities, You'll be accountable for: Lead the evaluation, and deployment of enterprise SAM and SaaS management platforms. Integrate tools with core IT systems (e.g., SCCM, CMDB, procurement, SSO) for seamless data flow. Build and maintain a centralized software inventory for both on-premise and SaaS applications. Develop and implement strategies for license entitlement tracking, usage data More ❯

with integrating external platforms/data into ServiceNow using best practices. Experience with programming languages such as Java, JavaScript, and Python. Preferably experienced with ServiceNow modules like HR, SecOps, CMDB, or Virtual Agent. Experience using ServiceNow Catalogue Builder and Flow Designer components. Experience working within a DevOps environment, understanding related processes and controls. Strong communication skills with the ability to More ❯

guidelines are upheld. You'll support project, product, and service teams, acting as the focal point for configuration activities and providing first-line support and training for PLM/CMDB tools. Key Responsibilities Lead configuration management activities including identification, control, planning, change, status accounting, and audits. Maintain and distribute controlled data and documentation. Produce and manage configuration plans and change More ❯

guidelines are upheld. You'll support project, product, and service teams, acting as the focal point for configuration activities and providing first-line support and training for PLM/CMDB tools. Key Responsibilities Lead configuration management activities including identification, control, planning, change, status accounting, and audits. Maintain and distribute controlled data and documentation. Produce and manage configuration plans and change More ❯

knowledge & Awareness) Group Policy (Basic knowledge & Awareness) Solid understanding of networking concepts and services such as DNS, DHCP in a TCP/IP environment Asset and license tracking (via CMDB) Assist with conference room meetings including WebEx, Zoom kits, Ring Central, Microsoft Teams and similar video conferencing tools Required Skills/Experience 2+ years' supporting Microsoft OS, Office 365, collaboration More ❯

reductions, while embedding value engineering across technology and tooling ecosystems. Technology Oversight & Optimisation : Establish the Technology Value & Insight team to drive transparency, benchmark £600m+ spend, and lead initiatives like CMDB creation for 600+ assets and FinOps cost optimisation across £150m cloud spend. Partner Engagement & Governance : Foster alignment and accountability with partners, implementing governance forums, performance tracking frameworks, and external benchmarking More ❯

reductions, while embedding value engineering across technology and tooling ecosystems. Technology Oversight & Optimisation : Establish the Technology Value & Insight team to drive transparency, benchmark 600m+ spend, and lead initiatives like CMDB creation for 600+ assets and FinOps cost optimisation across 150m cloud spend. Partner Engagement & Governance : Foster alignment and accountability with partners, implementing governance forums, performance tracking frameworks, and external benchmarking More ❯

reductions, while embedding value engineering across technology and tooling ecosystems. Technology Oversight & Optimisation: Establish the Technology Value & Insight team to drive transparency, benchmark 600m+ spend, and lead initiatives like CMDB creation for 600+ assets and FinOps cost optimisation across 150m cloud spend. Partner Engagement & Governance: Foster alignment and accountability with partners, implementing governance forums, performance tracking frameworks, and external benchmarking More ❯

PRTG to monitor network health and escalate abnormalities. Maintain accurate and timely records in ServiceNow. Follow documented runbooks and escalate to senior engineers where required. Assist with documentation and CMDB updates related to network configurations. Contribute to improvement ideas around monitoring, alert handling, and standard operating procedures. What You Will Have Working experience with enterprise networking (Cisco or equivalent). More ❯