1 to 25 of 117 CMDB Jobs in England

Configuration Analyst (CMDB) ITIL A key role within service operations, responsible for the build, accuracy, integrity, and ongoing maintenance of the Configuration Management Database (CMDB). Looking for an experienced candidate with experience of - • ITIL v4 Configuration Management and CMDB best practices. • Hands-on experience with at least one major … CMDB platform such as: • ServiceNow CMDB • Jira/Insight CMDB • Experience working with discovery tools, asset systems, and configuration data sources. • Ability to interpret technical infrastructure (servers, networks, cloud, applications) and map them logically. • Strong analytical, troubleshooting, and data quality assurance skills. • Excellent communication skills and ability to work with ...

development of our people. We are looking for a detail-oriented and driven Configuration Analyst to take ownership of our Configuration Management Database (CMDB) - a cornerstone of our IT service delivery capability. This is a pivotal role within our Service Operations function, sitting at the intersection of technology, process … people. What You'll Be Doing Be the Guardian of Our CMDB Own the health, structure, and accuracy of the CMDB end-to-end Ensure all Configuration Items (CIs) follow agreed naming conventions, data models, and lifecycle rules Run regular audits, data reconciliation exercises, and quality checks to maintain ...

setup, change management, ramp-down, decommissioning and archiving of site-based infrastructure. Maintain accurate and up-to-date records in the service catalogue and CMDB, ensuring visibility of service scope, ownership and dependencies. Align service delivery with business goals, demonstrating measurable outcomes such as improved stability, cost efficiency or risk ...

Agile or hybrid delivery environments Ability to engage effectively with both technical and non-technical stakeholders Desirable Experience Exposure to additional ServiceNow modules (e.g. CMDB, ITOM, HRSD, CSM) Familiarity with integration patterns and APIs within ServiceNow ecosystems Knowledge of workflow automation and digital transformation initiatives Experience using tools such ...

bridge business and technology, translating strategic objectives into actionable architecture roadmaps Expertise in ServiceNow core components: Service Catalog, Workflow, Flow Designer, Integration Hub, CMDB, Discovery, Performance Analytics, and Custom Apps. Strong understanding of ITSM, ITOM, CSM, GRC, or other key ServiceNow modules ServiceNow Certified Technical Architect (CTA), ServiceNow Certified System ...

workflows (multi-step, goal-oriented AI automation). Technical Proficiency: Proficiency in JavaScript, Glide APIs, HTML, CSS, AngularJS, and experience with data models like CMDB/CSDM. Analytical Skills: Ability to translate complex business requirements into technical solutions and architecture designs. Problem-Solving: A passion for solving complex problems through ...

estates, endpoint & image strategy Intune/Configuration Manager Identity & access (AD/Entra ID, PAM, MFA) Secure collaboration and VDI/remote access ITSM, CMDB, EDR/XDR and tooling consolidation Ensure Top Secret security assurance and accreditation Manage senior client stakeholders across multiple agencies Drive measurable benefits in cost ...

years of experience on ServiceNow platform in the capacity of architecting, administering, developing, and supporting the toolset Excellent command on ITOM discovery, ITSM and CMDB modules Excellent command on the platform basics including ACLs, UI policies, Client scripts, UI actions, Business rules, Workflows, Flow Designer, Mid Server configuration and ServiceNow ...

stakeholders and align services to business needs Manage full service lifecycle from design through to improvement and retirement Maintain accurate records across service catalogue, CMDB, and asset repositories Ensure smooth transition of new or changed services into operations Drive automation and continuous improvement initiatives Apply SIAM principles to manage internal ...

implementation of ServiceNow modules to ensure quality delivery. Extensive experience collaborating closely with customer stakeholders, client ServiceNow architects, and enterprise architects. Skilled in implementing CMDB, discovery, event management, and service mapping. Proficient in preparing high-level design (HLD) and low-level design (LLD) documents. Experienced in enabling new features ...

data protection frameworks Oversee platform health including capacity, risk, DR, and business continuity Act as gatekeeper for production releases and change delivery Maintain CMDB, asset registers, and operational control Commercial & Financial Management Manage vendor contracts and commercial agreements Track and optimise operational costs Ensure transparency and accountability in budget management ...

other secure UK Gov environments Knowledge of JSPs or public-sector governance frameworks Problem Management/RCA experience Exposure to Jira Assets/CMDB Understanding of XLAs, user-experience metrics Experience with service improvement initiatives Knowledge of automation (Jira Automation) This is an excellent opportunity to lead and develop ...

Months Other Working Conditions UK working hours, on call for high priority incidents The Role ServiceNow Technical Architect Required Technical Skill Set ITSM, ITOM, CMDB, Discovery, ITAM Service Catalog, Request, Workflow, Flow Designer HRSD, Knowledge, Employee Center SLM, Major Incident, Problem, Change No of Requirements 1 Desired Experience Range 8+ ...

organisation. Proven ability to lead, motivate, and manage geographically dispersed, diverse teams. Strong stakeholder management skills; building strong relationships and ensuring alignment on CMDB strategy. Experience establishing and enforcing governance processes and data quality standards within an ITIL framework. Excellent communication and interpersonal skills; effectively leading and managing teams. Strong … Model (CSDM) framework. Responsibilities: The key responsibilities revolve around ensuring that all Service Management-related disciplines are supported via high quality Configuration Management Database (CMDB) data, including working with Service and Application owners to ensure that they are meeting their responsibilities for maintenance of CMDB data, and ensuring compliance with ...

Support migration of legacy systems to Azure Manage backup strategy, disaster recovery (ASR) and capacity planning Maintain storage lifecycle (Blob, Files, SharePoint, OneDrive) Ensure CMDB accuracy and support Service Desk escalations Maintain monitoring tools, infrastructure diagrams and documentation Work within change control and governance processes in a regulated environment Support ...

Senior ServiceNow Architect About the role The Platform Architect is a trusted advisor for enterprise platform strategy and governance. You define platform standards and guide technical decisions to ensure ServiceNow remains healthy, scalable, and aligned ...

ITIL v3 or ITIL 4 certification Managing services across IT networks, both from internal and externally provided services Service management tooling, configuration management databases (CMDB), and monitoring solutions The permanent opportunity for an IT Service Delivery Manager (SDM) will pay a salary up to £60,000 plus benefits base ...

Service Now Certified Implementation Specialist Service Now Application Developer ITIL Foundation Additional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service Portal, CMDB, SAM, Discovery, ITOM, ITBM, PPM, would be an advantage You will need to have strong communications both written and oral, ability to present solutions ...

adherence to best practices Mentor team members and support delivery excellence Required Qualifications 15+ years' experience managing ServiceNow projects/programmes Strong expertise in: CMDB/CSDM ITOM (Discovery, Service Mapping, Event Management) ITSM CSM, FSM SPM, SOM, SLO, TNI Experience with integrations (REST, SOAP, Integration Hub, third-party systems ...

analytical, process mapping and documentation skills. Ability to work across Finance, Technology, Business Change and Architecture functions. Desirable Knowledge of Apptio, ServiceNow, CSDM or CMDB data modelling. Experience designing capability frameworks or operating models. Understanding of IT allocations, chargeback or service costing. Experience in a large or regulated organisation. ...

been commissioned to identifya skilled SC Cleared ServiceNow Architect to support the design and optimisation of the ServiceNow platform, with a focus on ITSM, CMDB and CSDM for one of their government clients. Must be UK based. Fully Remote. Long Term contract -Excellent Day Rate DOE. Job Responsibilities/Objectives ...

Asset & Configuration Management SME with strong hands-on expertise in defining Configuration Management and IT Asset Management processes. Experience in data governance and ensuring CMDB data issues are reported and assigned to the data owners for remediation. A strong knowledge of ServiceNow and understanding the key components of the CMDB … components of data governance are in place including data quality, data rules, lifecycle management, auditing and reporting. Reporting & Metrics: Create, analyze, & verify CMDB reporting to ensure the CMDB is accurate, to enable key stakeholders to make data driven decisions across the business. Automation & Continuous Improvement: Proactively look to improve ...

With a structured training (20% off‐the‐job) while gaining hands‐on exp across Digital, ServiceNow, Mobile Services, and Data Management teams Role Validate CMDB entries sourced from MDM, ensuring completeness, consistency, accuracy, and correct timestamps. Support automated onboarding of customer and device data, ensuring metadata is accurate ...

readiness, risk tracking, and BAU handover documentation Qualifications: Proven Business Analyst experience with Service Design/Transition exposure Strong ITIL knowledge and ServiceNow experience (CMDB, workflows, catalogue) Confident managing multiple stakeholders and delivery workstreams Structured, proactive, and highly delivery-focused ...

. Managing multiple parallel integrations. OneTrust experience is a plus but not required. Nice to Have OneTrust Data Discovery nodes, connectors, classification tuning ServiceNow CMDB and change workflows Data governance/privacy concepts (PII, PCI, PHI) Docker/Kubernetes familiarity Kindly share your up to date CV for immediate consideration. ...