this will be a crucial role for the business as you will be responsible for the accuracy and Integrity of there ConfigurationManagementDatabase (CMDB). The successful candidate will take ownership of building relationships with various teams across the business to ensure the management and optimisation of the CMDB … several data sources to ensure accuracy and completeness of data. You will have experience in process ownership, complex service delivery, and IT asset management Responsibilities: CMDBConfiguration: Maintain and configure the CMDB schema to align with the company’s IT infrastructure, services, and assets. Use Discovery to automatically discover and … insights to support decision-making, resource allocation, and improvement initiatives based on CMDB data. Skills and Experience Experience administering and managing a CMDB (ConfigurationManagementDatabase) to monitor and manage the asset life cycle of devices including provisioning repairing and decommissioning to ensure efficient and effective best use of assets. more »
Saffron Walden, Essex, South East, United Kingdom Hybrid / WFH Options
EMBL-EBI
have Knowledge of web-based systems architecture, service-based architecture, and enterprise application architecture. Experience with ITOM or HRSD modules is desirable. Understanding of CMDB and Asset Management. Familiarity with ITIL (Information Technology Infrastructure Library) best practices. Apply now! Benefits and Contract Information Financial incentives: depending on circumstances, monthly family more »
in Service Management technical delivery in ServiceNow and one or more of the following areas we want to hear from you: • ITSM, ITIL, ITAM, CMDB/uCMDB • ServiceNow, HP Service Manager, BMC/Remedy, SaaS Solutions, Web Technologies (XML, HTML, JavaScript, Web Services, etc.) As a Senior Technical Consultant you more »
Manchester, England, United Kingdom Hybrid / WFH Options
Infused Solutions
ITSM/ITOM initiatives. Key Responsibilities: Administering the ServiceNow platform Managing business services and configuration item relationships within ServiceNow Supporting ServiceNow discovery tool for CMDB Installing and testing updates and new releases Collaborating with business users to refine business requirements and workflows, and translating them into technical specifications Configuring and more »
all team members are up to date on the policies and processes. Responsible for all Trust Digital Assets and ensuring the ConfigurationManagementDatabase (CMDB) is maintained, updated and quality assessed on a regular basis - providing assurance reporting into the Digital Services Information Security Committee - this includes from procurement of … data reports into Digital Services Senior Leadership Team and Trust wide Service Reviews for all information relating to assets, software and contracts using the CMDB, Software and Contracts database tools to provide the data. Responsible for all processes and policies regarding Asset Management and Software used within Digital Services Be … their teams (Administration/Switchboard), including regular 1-2-1s, appraisals and team meetings Manage and maintain the Digital Services ConfigurationManagementDatabase (CMDB) in line with Digital Services IT Asset Management Process Regular Audits of all Assets/Software within the Trust Regular Reporting of all Assets/ more »
Greater London, England, United Kingdom Hybrid / WFH Options
NTT DATA Business Solutions
and integrations based on business needs. Customise ServiceNow workflows, forms, UI pages, and scripts using JavaScript, HTML, CSS, and Jelly. Configure and maintain ServiceNow CMDB, including discovery and integration with third-party data sources. Develop and maintain ServiceNow reports, dashboards, and analytics to monitor system performance and usage. Perform ServiceNow more »
knowledge of ITIL Framework and ITIL v4. Thorough knowledge of IT service management principles, procedures, and optimal methodologies Strong experience with ITIL Tools and CMDB Expertise in Service Integration & Management Operating Models. Experience managing IT Outsourced Suppliers Experience with and understanding of IT technical infrastructure, services, and/or architecture. more »
lifecycle. Assist with managing orders for consumables, hardware, and software. Help keep support and operational procedure documents up to date. Support maintaining the ConfigurationManagementDatabase for Racing Post assets. Learn and utilise ITIL Incident Management processes using a Service Management toolset. Assist in ensuring the availability of Racing Post more »
processes such as ITIL, agile, scrum, DevOps, change/release management is desirable Extensive implementation of core processes, Incident, Problem, Change, Service Catalogue, Request & CMDB is desirable Service Now System Admin Certification is desirable Service Now Implementation Certification is desirable Two stage interview process to start ASAP - please send an more »
Chatham, Kent, South East, United Kingdom Hybrid / WFH Options
Intec Select
processes such as ITIL, agile, scrum, DevOps, change/release management is desirable Extensive implementation of core processes, Incident, Problem, Change, Service Catalogue, Request & CMDB is desirable Service Now System Admin Certification is desirable Service Now Implementation Certification is desirable Two stage interview process to start ASAP - please send an more »
Javascript, Angular, and Python Developing client-focused solutions in the following modules - Incident Management, Problem Management, Change Management, Release Management, Knowledge Management, Asset Management, CMDB, Virtual Agent, and Service Portal Wed love to hear from you if you: Display the ability to manage, organise, and disseminate information effectively Demonstrate excellent more »
consistency in assurances of quality of products, documentation, clinical safety processes and best practice guidance on managing a customer service function eg ITIL processes, CMDB The postholder will be required to maintain a reasonable understanding of cancer related NHS data requirements Responsibility for Finance, Equipment and Resources Responsible for the more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Jumar Solutions Ltd
tools are important - experience of ServiceNow or HALO is essential ITIL Foundation qualified Good all-round knowledge of IT Applications/Infrastructure Experience of CMDB Data modelling and reporting Strong customer service orientation, good communication, teamwork, and interpersonal skills Attention to detail and the ability to manage multiple priorities and more »
Solihull, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Planet Recruitment
all steps through to implementation. Asset and ConfigurationManagement - Delegated to the Central Maintenance Engineer (CME). Responsible for maintaining the Assets and Configuration (CMDB). Including the active processes required to update devices. Release and deployment management Transition planning and support - This position is responsible for planning and managing more »
Sheffield, South Yorkshire, United Kingdom Hybrid / WFH Options
Planet Recruitment
all steps through to implementation. Asset and ConfigurationManagement - Delegated to the Central Maintenance Engineer (CME). Responsible for maintaining the Assets and Configuration (CMDB). Including the active processes required to update devices. Release and deployment management Transition planning and support - This position is responsible for planning and managing more »
configuration and development Experience in ServiceNow Mobile app development Worked on any 3 of ITSM, CSM, HRSD, GRC, ITBM modules Advanced knowledge of CSDM & CMDB Knowledge of integration Hub and flow designer is a MUST. Excellent knowledge of ServiceNow Best Practices, Custom apps, App Engine, PA. Active CTA/CMA more »
Northampton, Northamptonshire, United Kingdom Hybrid / WFH Options
Ricoh
disposal of IT assets. Delivery of a single standardised Asset Management Practice including a single set of methods and procedures for a reliable inventory (CMDB) for all Customer IT Assets ensuring it is governed and managed efficiently and effectively Maintain accurate records of IT assets, including hardware and software, throughout more »
incident management, setting and improving the operating model for change managers, CAB, and incident managers. Possess deep knowledge of configurationmanagement, ensuring a healthy CMDB lifecycle in collaboration with the configuration manager. Improve service request management to reduce costs and increase satisfaction. Establish meaningful ITSM metrics and key user circles more »
Gainsborough, Lincolnshire, East Midlands, United Kingdom
Back 2 Work Complete Training
of all Company and Client services Respond to Service and Incident Requests as allocated to you or reassign as necessary Maintain an accurate ConfigurationManagementDatabase (CMBD) Complete appropriate administrative functions including configuration, process and operational documentation and maintenance of Service Desk information Ensure that all ICT functions achieve standards more »
Lincoln, Lincolnshire, East Midlands, United Kingdom
Back 2 Work Complete Training
of all Company and Client services Respond to Service and Incident Requests as allocated to you or reassign as necessary Maintain an accurate ConfigurationManagementDatabase (CMBD) Complete appropriate administrative functions including configuration, process and operational documentation and maintenance of Service Desk information Ensure that all ICT functions achieve standards more »
operational models for Change Managers, Change Advisory Boards (CAB), and Incident Managers. ConfigurationManagement Expertise: Collaborate with the Configuration Manager to maintain a robust CMDB lifecycle, leveraging deep knowledge in configuration management. Service Request Optimization: Drive improvements in service request management to lower costs and elevate user satisfaction. Metrics and more »
with standard enterprise systems liaising with ITV TDA Maintain technical knowledge base documents ensuring all components are logged within code repositories e.g Github and CMDB Skills you’ll need (minimum criteria) Strong understanding of financial and HR concepts and how they are encapsulated in the data flowing between systems, with more »
and organising hardware maintenance incidents with 3rd party vendors. Review 3rd party support contracts and flag when renewal is required. Maintaining documentation and ConfigurationManagementDatabase Providing user training and How do I guidance when required. Travel may be required from time to time. Essential Qualifications and Experience needed: Experience more »
configuration and development Experience in ServiceNow Mobile app development Worked on any 3 of ITSM, CSM, HRSD, GRC, ITBM modules Advanced knowledge of CSDM & CMDB Knowledge of integration Hub and flow designer. Excellent knowledge of ServiceNow Best Practices, Custom apps , App Engine , PA. Active CTA/CMA is mandatory more »
the delivery of IT change initiatives, an advantage would be experience of application delivery, business analytics, CRM tooling, IT automation, App & Data integration and CMDB tooling. The right candidate will be able to identify the unique security requirements of change initiatives, communicate security needs effectively with a wide set of more »