. Background as a backend/infrastructure engineer turned PM. Product marketing or technical content track record. AI/ML or agent-based systems experience. Exposure to ServiceNow/CMDB or operational security tooling. Why Join Ambitious problem space : apply LLMs and agents to high-impact cybersecurity challenges. Expert team : builders from Big Tech and scale-ups with multiple exits More ❯
. Background as a backend/infrastructure engineer turned PM. Product marketing or technical content track record. AI/ML or agent-based systems experience. Exposure to ServiceNow/CMDB or operational security tooling. Why Join Ambitious problem space : apply LLMs and agents to high-impact cybersecurity challenges. Expert team : builders from Big Tech and scale-ups with multiple exits More ❯
. Background as a backend/infrastructure engineer turned PM. Product marketing or technical content track record. AI/ML or agent-based systems experience. Exposure to ServiceNow/CMDB or operational security tooling. Why Join Ambitious problem space : apply LLMs and agents to high-impact cybersecurity challenges. Expert team : builders from Big Tech and scale-ups with multiple exits More ❯
. Background as a backend/infrastructure engineer turned PM. Product marketing or technical content track record. AI/ML or agent-based systems experience. Exposure to ServiceNow/CMDB or operational security tooling. Why Join Ambitious problem space : apply LLMs and agents to high-impact cybersecurity challenges. Expert team : builders from Big Tech and scale-ups with multiple exits More ❯
london (city of london), south east england, united kingdom
Heart Mind Talent
. Background as a backend/infrastructure engineer turned PM. Product marketing or technical content track record. AI/ML or agent-based systems experience. Exposure to ServiceNow/CMDB or operational security tooling. Why Join Ambitious problem space : apply LLMs and agents to high-impact cybersecurity challenges. Expert team : builders from Big Tech and scale-ups with multiple exits More ❯
Leicester, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
Fruition Group
is delivered, governed, and championed across a complex enterprise environment. As the IT Configuration Manager, you'll play a key role in managing and enhancing the ConfigurationManagementDatabase (CMDB), ensuring data quality, governance, and alignment with wider business goals. You'll work closely with ServiceNow specialists, Service Management, and senior technology stakeholders - including the CTO, Service Owners, and the … years' experience in ConfigurationManagement or a related IT Service Management (ITSM) discipline. Strong understanding of ServiceNow, CIs, and Service Offerings. Proven experience implementing or improving a CMDB, ideally in an enterprise environment. Solid grasp of ITIL principles and how to apply them pragmatically in real-world settings. Excellent communication and stakeholder management skills - able to explain complex technical concepts More ❯
of Configuration Items (CIs) and assets, ensuring proper tracking and documentation. Define, enhance, and implement best practices for asset management, improving efficiency and accuracy. Ensure the ConfigurationManagementDatabase (CMDB) is effectively managed, with up-to-date and accurate asset records. Provide KPI/Metric reports on stock deployment and asset utilisation. Security & Compliance Manage secure disposal of devices through … with security policies. Adhere to all relevant IT security policies and procedures to safeguard assets and data integrity. Oversee the lifecycle management of hardware and software models within the CMDB, following asset management directives. Continuous Improvement & Process Development Apply a continuous improvement mindset to asset management, optimising efficiency and cost-effectiveness. Identify and enhance processes related to asset and configurationMore ❯
of Configuration Items (CIs) and assets, ensuring proper tracking and documentation. Define, enhance, and implement best practices for asset management, improving efficiency and accuracy. Ensure the ConfigurationManagementDatabase (CMDB) is effectively managed, with up-to-date and accurate asset records. Provide KPI/Metric reports on stock deployment and asset utilisation. Security & Compliance Manage secure disposal of devices through … with security policies. Adhere to all relevant IT security policies and procedures to safeguard assets and data integrity. Oversee the lifecycle management of hardware and software models within the CMDB, following asset management directives. Continuous Improvement & Process Development Apply a continuous improvement mindset to asset management, optimising efficiency and cost-effectiveness. Identify and enhance processes related to asset and configurationMore ❯
ServiceNow/CMDB Administrator Our prestigious client are looking for an experienced ServiceNow/CMDB Administrator to join them on a 6 month initial contract. They are investing heavily in ServiceNow as their new ITSM toolset creating a best in class service and operations function. The ServiceNow/CMDB Administrator will - Ensure the CMDB is created, embedded and built into … ways of working and processes Work with technology and service owners to build and maintain the CMDB, ensuring all assets and services are accurately documented. Make sure all data relationships and dependencies are created, all data is maintained and ensure the CMDB becomes an integral part of the service. Fulfil Service Requests relating to CMDB data including data updates and More ❯
updates, and ensure documentation and reporting are current. Monitor project KPIs, including scope, timeline, budget, quality, and stakeholder satisfaction. Ensure alignment with platform governance, architecture standards, and CSDM or CMDB frameworks. Required Skills & Qualifications: Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field. 8+ years of IT experience, with 2–3+ years in ServiceNow project management roles. … Strong understanding of ServiceNow platform capabilities, including workflows, CMDB, integration, and module configurations. Familiarity with ITIL and CSDM frameworks. Experience delivering projects in an Agile, Scrum, or hybrid methodology. Excellent communication, stakeholder engagement, and conflict resolution skills. Ability to manage multiple concurrent projects and priorities in a fast-paced environment. Preferred Certifications: ServiceNow Certified System Administrator (CSA) ServiceNow Implementation Specialist More ❯
Business Change Manager/Process Consultant at N Consulting LtdLocationBloomsbury Square, London, United KingdomSalary£45 - £50/yearJob TypeContractDate PostedOctober 28th, 2025Apply Now Business Change Manager (Process Consultant - Change Management & CMDB) Location: London (Hybrid - 2 days WFO) Contract … Duration: 6 months (extension likely)We're seeking an experienced Business Change Manager/Process Consultant to drive the adoption and continuous improvement of Change Management and CMDB (ConfigurationManagementDatabase) processes within ServiceNow . Key Responsibilities Lead and implement process improvements across Change Management and CMDB in ServiceNowDrive stakeholder engagement and promote process adoption across teamsDeliver training , communications , and … IT and business teams to establish clear data ownership and accountabilityMonitor and report on process performance to support ongoing improvements Must-Have Skills Proven experience with ServiceNow Change Management and CMDB processesStrong background in organizational change management and process consulting Excellent communication, facilitation, and stakeholder management skills Nice to Have ServiceNow Certified System Administrator (CSA) certificationExperience delivering change initiatives in More ❯
london (city of london), south east england, united kingdom
Pioneer Search
to diverse stakeholders Partner with delivery and service teams to improve how users experience Change Maintain compliance with audit and regulatory standards while introducing practical agility Work with the CMDB and ServiceNow to enhance automation and reporting Collaborate globally to align processes and share best practice What we're looking for Experience in IT Change Management/ITSM, ideally within … financial or regulated enterprise environments Proven experience chairing CABs and handling large change volumes Hands-on knowledge of ServiceNow Change Management and CMDB integration Strong understanding of risk and audit within complex IT estates Engaging communicator with energy, passion, and a balanced governance approach Comfortable improving processes, not just following them Why this stands out Join an organisation investing in … in a high-impact governance role. Apply with your CV to - or contact Alex Holliday at Pioneer Search for a confidential discussion. Keywords: IT Change Manager, ITIL, CAB, ServiceNow, CMDB, ITSM, Governance, Audit, SOX, Operational Resilience, Financial Services, Insurance, Cloud Transition More ❯
ServiceNow/CMDB Administrator Our prestigious client are looking for an experienced ServiceNow/CMDB Administrator to join them on a 6 month initial contract. They are investing heavily in ServiceNow as their new ITSM toolset creating a best in class service and operations function. The ServiceNow/CMDB Administrator will - Ensure the CMDB is created, embedded and built into More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Arden Resourcing Limited
ServiceNow Lead Functional Consultant Remote working Rate negotiable – Inside IR35 My client, a global digital solutions company, is recruiting for a ServiceNow Lead Functional Consultant, for an initial 10-month period, which is likely to be extended. The role is More ❯