26 to 50 of 81 CMDB Jobs in England

Great at developing high-quality documentation and process maps AND YOU WANT TO Lead the design, implementation, and optimization of ServiceNow solutions, including CSM, CMDB Analyze existing ITIL-based processes and recommend improvements using ServiceNow best practices Gather, document, and validate functional and technical requirements from business stakeholders Translate requirements More ❯

directly with executive-level customers and partners , advising on transformation strategy and value realization. Technology & Domain Knowledge Solid understanding of Technology Workflows (ITOM, ITAM, CMDB, AIOps, Observability, etc.) and their role in enterprise transformation. Familiarity with the ServiceNow platform or comparable enterprise platforms (e.g., Salesforce, SAP, Workday); certifications or ecosystem More ❯

planning, sustainability reporting, cost analysis, compliance monitoring, and application/database monitoring. Experience with Windows Active Directory, RHEL Identity Management, ServiceNow Integration (Incident and CMDB), and integration with the wider HVE ecosystem (e.g., HPe). Competence in BAU infrastructure management, alerting and notification configuration, and dashboards/reporting configuration Role More ❯

planning, sustainability reporting, cost analysis, compliance monitoring, and application/database monitoring. Experience with Windows Active Directory, RHEL Identity Management, ServiceNow Integration (Incident and CMDB), and integration with the wider HVE ecosystem (e.g., HPe). Competence in BAU infrastructure management, alerting and notification configuration, and dashboards/reporting configuration Role More ❯

planning, sustainability reporting, cost analysis, compliance monitoring, and application/database monitoring. Experience with Windows Active Directory, RHEL Identity Management, ServiceNow Integration (Incident and CMDB), and integration with the wider HVE ecosystem (e.g., HPe). Competence in BAU infrastructure management, alerting and notification configuration, and dashboards/reporting configuration Role More ❯

planning, sustainability reporting, cost analysis, compliance monitoring, and application/database monitoring. Experience with Windows Active Directory, RHEL Identity Management, ServiceNow Integration (Incident and CMDB), and integration with the wider HVE ecosystem (e.g., HPe). Competence in BAU infrastructure management, alerting and notification configuration, and dashboards/reporting configuration Role More ❯

Deep understanding of ServiceNow ITOM functionality and how it supports enterprise IT operations Hands-on experience with key ServiceNow modules: Change, Incident, Problem, Knowledge, CMDB, Service Catalogue Strong business and operational architecture knowledge, with awareness of cross-functional impacts Expertise in designing and implementing business processes aligned to ServiceNow capabilities More ❯

Deep understanding of ServiceNow ITOM functionality and how it supports enterprise IT operations Hands-on experience with key ServiceNow modules: Change, Incident, Problem, Knowledge, CMDB, Service Catalogue Strong business and operational architecture knowledge, with awareness of cross-functional impacts Expertise in designing and implementing business processes aligned to ServiceNow capabilities More ❯

Management to significant issues Following Incident management and Request fulfilment processes Assist with documentation of Service Desk procedures Assist with developing and maintaining Configuration Management Database Shadow external suppliers during installations/upgrades Provide planned assistance with IT Projects Provide analysis of Infrastructure and documentation of procedures as required Update More ❯

Management of OS device images for onboarding/provisioning. Management of software deployment updates via Windows/Office Updates. Maintenance of Asset register and CMDB as part of the Change Management process (Configuration Items). Configuring a device so it performs as expected using the bundled operating system, business/ More ❯

responsibilities: Win-10 Desktop and Laptop Build – Refurbishment, OS Installation, Application installation via Azure AD. Providing support for Desktop/Laptop in MMD infrastructure CMDB Management Providing Desktop Support and addressing tickets for WIN-10/11 Deployment related issues and requests. Hand hold customer in installation of any applications More ❯

responsibilities: Win-10 Desktop and Laptop Build – Refurbishment, OS Installation, Application installation via Azure AD. Providing support for Desktop/Laptop in MMD infrastructure CMDB Management Providing Desktop Support and addressing tickets for WIN-10/11 Deployment related issues and requests. Hand hold customer in installation of any applications More ❯

the OKTA service for the purpose of authentication and authorisation Set Up Org2org and SCIM Configuration In OKTA Manage designated technical team members Maintain CMDB & Service Catalogue & technical documentation relating to IDAM configuration items Participate in the IDAM Change Management process What you'll need: Certified to OKTA Administrator level More ❯

related equipment. Cable and Airflow management. Equipment racking/de-racking; connection of all cabling (data, power). Labelling of equipment. Maintaining DCIM and CMDB records. Disk and other FRU replacement. Ensuring datacentre works are carried out to a very high standard of quality. Following all relevant standards and processes. More ❯

related equipment. Cable and Airflow management. Equipment racking/de-racking; connection of all cabling (data, power). Labelling of equipment. Maintaining DCIM and CMDB records. Disk and other FRU replacement. Ensuring datacentre works are carried out to a very high standard of quality. Following all relevant standards and processes. More ❯

materials and documentation for ServiceNow users including release notes. Stay up to date with the latest developments in ServiceNow, ITIL, ITSM, ITOM, SPM, and CMDB, and share knowledge with the team. Governance and Compliance: Ensure compliance with ITSM best practices and corporate policies. Maintain proper documentation of processes, configurations, and … role. Proficiency in ITSM modules such as Incident, Problem, Change, Configuration, and Asset Management. Working knowledge in ITSM (Incident, Problem, Change, Service Catalog, Knowledge, CMDB, Service Portal), ITAM, ITOM, and PPM/SPM. Exposure to ServiceNow platform capabilities and tools like Workspaces, Discovery, Service Mapping, and Integration Hub. Knowledge of More ❯

on experience in multiple ServiceNow product suites - ITSM, ITAM, ITOM, Now Assist, etc & other related applications & 3rd party software integrations with ServiceNow. Experience with CMDB design, architecture, and implementations, MID Server management, Discovery, Service Mapping, ATF. Experience in Glidescripting, Python, JavaScript, REST/SOAP APIs, HTML, CSS, Workflow and UI … techniques. ITIL certification and/or AI/ML certifications (AWS, Google Cloud). Experience with implementing scripted web services in ServiceNow, Java, and CMDB or asset integrations in ServiceNow. Knowledge of SAML, Active Directory, or LDAP. ServiceNow developer Certification, including ITSM, ITOM, Asset Mgt, ITBM, CSM, SecOps, GRC, or More ❯

on experience in multiple ServiceNow product suites - ITSM, ITAM, ITOM, Now Assist, etc & other related applications & 3rd party software integrations with ServiceNow. Experience with CMDB design, architecture, and implementations, MID Server management, Discovery, Service Mapping, ATF. Experience in Glidescripting, Python, JavaScript, REST/SOAP APIs, HTML, CSS, Workflow and UI … techniques. ITIL certification and/or AI/ML certifications (AWS, Google Cloud). Experience with implementing scripted web services in ServiceNow, Java, and CMDB or asset integrations in ServiceNow. Knowledge of SAML, Active Directory, or LDAP. ServiceNow developer Certification, including ITSM, ITOM, Asset Mgt, ITBM, CSM, SecOps, GRC, or More ❯

and consistently. The successful candidate will oversee the strategic acceptance, identification, storage, and withdrawal of all supported configuration items from both production and the CMDB platform. Role and Responsibilities This role is within the IT Asset Management team and involves working with other Mastercard functions such as Architecture, Platforms, Portfolio … in ITSM and knowledge of change management processes. Ensuring infrastructure needs for technical assets are accurately captured and governed. Defining KPIs and MPIs for CMDB operations and engaging with senior stakeholders. Possessing administrative expertise in the ITSM platform, BMC Discovery, and API functionalities. Driving continuous improvement on the ITSM platform … high-priority tasks effectively. Experience facilitating communication with stakeholders and customers. Data modeling expertise and experience with reporting tools, KPIs, and MPIs. Background in CMDB orchestration, data consumption, and supply management. Understanding of IT Asset Management, Technology Lifecycles, Change Portfolio, Security systems. Experience with BMC Remedy and integrations. Payments industry More ❯

Portfolio management, Resource management definition and setup with practical experiences Good knowledge of the ServiceNow Platform and its core features (main applications, shared capabilities, CMDB…) Experience of integrations with 3rd party tools (scripted APIs and Integration Hub) Excellent knowledge of Workspaces, UI Builder, Flow Designer Additional experience in EAP is More ❯

Portfolio management, Resource management definition and setup with practical experiences Good knowledge of the ServiceNow Platform and its core features (main applications, shared capabilities, CMDB…) Experience of integrations with 3rd party tools (scripted APIs and Integration Hub) Excellent knowledge of Workspaces, UI Builder, Flow Designer Additional experience in EAP is More ❯

and AWS-related tooling, including custom applications, integrations, AI & flows. Develop applications and integrations across platforms such as ITSM, ITOM, PA, CSM, SPM, CSDM, CMDB, Employee Centre, Integration Hub, and observability tools (e.g., Datadog, Splunk, AWS CloudWatch, Prometheus, etc.). Ensure seamless interoperability between service operations tooling and cloud-native … service operations tooling. Extensive experience & understanding of ServiceNow development, including scripting (JavaScript, Glide). Strong understanding of ServiceNow modules & processes underpinning; ITSM, PA, CSDM, CMDB, Employee Centre & Integration Hub (REST & SOAP web services & API integrations). Familiarity with AWS services related to service operations, such as AWS Lambda, CloudFormation, and More ❯

on experience in multiple ServiceNow product suites - ITSM, ITAM, ITOM, Now Assist, etc & other related applications & 3rd party software integrations with ServiceNow. Experience with CMDB design, architecture, and implementations, MID Server management, Discovery, Service Mapping, ATF. Relevant ServiceNow certification eg. ServiceNow Certified System Administrator, ServiceNow Certified Master Architect (CMA) or … techniques. ITIL certification and/or AI/ML certifications (AWS, Google Cloud). Experience with implementing scripted web services in ServiceNow, Java, and CMDB or asset integrations in ServiceNow. Knowledge of SAML, Active Directory, or LDAP. ServiceNow developer Certification, including ITSM, ITOM, Asset Mgt, ITBM, CSM, SecOps, GRC, or More ❯

reports and dashboards to management and stakeholders. Develop and implement a robust asset and configuration management process using ServiceNow as the CMDB. Ensure the CMDB is populated accurately through automatic discovery, manual service mapping, and third-party tool integration. Conduct regular CMDB data quality audits and address issues with Data More ❯

resolved in a timely manner, problems are identified and remediated, and changes are managed effectively to minimize disruption to the business. In addition, the CMDB data quality in the regions as basis for all ITSM processes will be another key responsibility. A key focus for the role holder will be … and best practices related to incident, problem, and change management and apply this knowledge to continuously improve the organization's processes Ensure and maintain CMDB data quality (Cis and Apps) for the region in close collaboration with the global ServiceNow team and infrastructure chapters Qualifications Position Requirements Bachelor's degree More ❯