configuration and development Experience in ServiceNow Mobile app development Worked on any 3 of ITSM, CSM, HRSD, GRC, ITBM modules Advanced knowledge of CSDM & CMDB Knowledge of integration Hub and flow designer. Excellent knowledge of ServiceNow Best Practices, Custom apps , App Engine , PA. Active CTA/CMA is mandatory more »
high level stakeholder conversations and manage the lifecycle of work from ideation (persona, vision, requirements) to implementation. Resource to have expertise in: IT SM, CMDB, JRC, INS-PI. Project will be operated in an Agile approach. Project to be implemented by March 2024 with then a year of remedial activity more »
the delivery of IT change initiatives, an advantage would be experience of application delivery, business analytics, CRM tooling, IT automation, App & Data integration and CMDB tooling. The right candidate will be able to identify the unique security requirements of change initiatives, communicate security needs effectively with a wide set of more »
risk & impact, effectiveness of implementation, testing & back out plans, adherence to process and communication) Maintain an accurate and up-to-date ConfigurationManagementDatabase (CMDB) andconduct regular audits and reviews of the CMDB to verify the integrity and accuracy of configuration data. Track and control the configuration of CIs, ensuring more »
an insurance organisation, is looking for a permanent Service Asset and Configuration Manager to join them. You must have experience of setting up a CMDB from scratch. The Service Asset & Configuration Manager plays a pivotal role in the IT Service Management function and ensures that our organisations IT assets and more »
Administrators' primary role is to survey Innovates estate and ensure that all the organisations assets are recorded and managed in the master asset database (CMDB) The IT Asset administrators will also assist the IT logistics team when required with physical stock control, stock reporting and provision of replenishment services ensuring more »
the delivery of IT change initiatives, an advantage would be experience of application delivery, business analytics, CRM tooling, IT automation, App & Data integration and CMDB tooling. You will also have Experience assuring outputs from either strategic change projects or third parties against architectural designs and ensuring adherence to policies, standards more »
support those business services. In partnership with Group Cybersecurity function, ensure all applications are compliant (Secure, data privacy and software compliance) and tracked within CMDB/central inventory. In partnership with Group EA, building full application lifecycle, architecture roadmaps with rationalisation plans. Vendor Management Establishing and communicating requirements in acquiring more »
delivery of IT change initiatives is essential, with additional experience in application delivery, business analytics, CRM tooling, IT automation, app and data integration, and CMDB tooling being advantageous. Key attributes include the ability to identify unique security requirements of change initiatives, communicate security needs effectively with a diverse set of more »
London, England, United Kingdom Hybrid / WFH Options
McGregor Boyall
lifecycle management (architect, design, build, operate, retire) for their data centre network components across core network switching, firewalls, load balancers, instrumentation/telemetry, network CMDB and automation. They implement a strict IaC (Infrastructure as Code) mindsight, therefore you should be able to demonstrate the delivery of complex networks through a more »
an insurance organisation, is looking for a permanent Service Asset and Configuration Manager to join them. You must have experience of setting up a CMDB from scratch. The Service Asset & Configuration Manager plays a pivotal role in the IT Service Management function and ensures that our organisations IT assets and … their configuration are understood, accurately documented, and properly controlled. The SACM will establish and maintain an accurate and up-to-date ConfigurationManagementDatabase (CMDB), and work to provide a solid foundation for change management, incident identification & resolution, and problem management Key Skills: Good understanding of IT Service Management (ITSM … a related discipline. Solid knowledge of software development life cycle. Experience with reporting, utilising the Microsoft Office product suite and ITSM tooling. Proficiency in CMDB tools and IT asset management software. Understanding of the management of risk and impact in an operational setting. Demonstrable experience of management of third-party more »
City of London, London, United Kingdom Hybrid / WFH Options
MJA (LONDON) LIMITED
an insurance organisation, is looking for a permanent Service Asset and Configuration Manager to join them. You must have experience of setting up a CMDB from scratch. The Service Asset & Configuration Manager plays a pivotal role in the IT Service Management function and ensures that our organisations IT assets and … their configuration are understood, accurately documented, and properly controlled. The SACM will establish and maintain an accurate and up-to-date ConfigurationManagementDatabase (CMDB), and work to provide a solid foundation for change management, incident identification & resolution, and problem management Key Skills: Good understanding of IT Service Management (ITSM … a related discipline. Solid knowledge of software development life cycle. Experience with reporting, utilising the Microsoft Office product suite and ITSM tooling. Proficiency in CMDB tools and IT asset management software. Understanding of the management of risk and impact in an operational setting. Demonstrable experience of management of third-party more »
Stoke-on-Trent, Staffordshire, United Kingdom Hybrid / WFH Options
Akkodis
properly. You've got to be a whizz with software packaging, know your way around tools like SNOW Licence Manager, Nessus, Truesight, and Helix CMDB, and be a pro at digging into data with Excel and SQL. The day-to-day of this role will be keeping all the software more »
with ticket management. Monitor communication channels for timely responses to customer requests. Document and publish weekly site operations meeting notes. Review and track monthly CMDB audit reports. Report on monthly operational metrics such as stock levels, UPS, power, and SAN utilization. Maintain and document environments and processes on a shared more »
Croydon, England, United Kingdom Hybrid / WFH Options
Tata Consultancy Services
Voice estate, and proactively recommend areas where improvements and additional functionality may be appropriate. Implement change in an appropriate, controlled manner. Make sure that CMDB (change managementdatabase)/documentation is kept up to date and fit for purpose. Ensure work is carried out to the appropriate quality and company more »
site spares availability for network infrastructure. 6 Coordinates with Network Delivery team for ongoing projects and provides support from Operations. 7 Maintain the Network CMDB and other documents up to date. 8 Support day to day cable patching requests and update the cable management system. 9 Vendor Coordination with Telecoms more »
Nottingham, Nottinghamshire, East Midlands, United Kingdom Hybrid / WFH Options
Espire Infolabs Limited
the operational requirements skill set : review daily ticket performance with supplier chase up on incident/service request escalations maintain contract renewal list verify cmdb data assist with IT disposal activities more »
ServiceNow ITSM Configuration Manager on behalf of our client. This key role involves managing the heart of their ITSM framework – the ConfigurationManagementDatabase (CMDB). As the Configuration Manager, you will develop and adapt configurationmanagement processes, to ensure they are seamlessly integrated and adhered to across the client … s global IT infrastructure. Key Responsibilities: CMDBManagement: Oversee daily operations related to configurationmanagement, ensuring a robust and accurate CMDB. Process Improvement: Continuously update and enhance CMDB data, spearheading projects aimed at improving configurationmanagement practices. Performance Metrics: Establish and monitor KPIs for the CMDB, providing regular reports on … ITSM Expertise: Advanced ITIL certification or significant Lean/Six Sigma certification (advanced level) is required. ServiceNow Proficiency: Extensive hands-on experience with ServiceNow CMDB and related modules. Regulatory Knowledge: Familiarity with regulated environments (e.g., GxP, CSV) and related IT quality standards. Service Management Acumen: Comprehensive experience in defining and more »
within ServiceNow Act as Change Manager in CAB or E-CABs when called upon. Contribute to the maintenance of a comprehensive configurationmanagementdatabase (CMDB)by updating and verifying configuration data. Identify and engage with customers and other stakeholders to collate service information. Participate in regular audits to ensure the … sector - essential Familiarity with ITSM tools and technologies Strong understanding of ITIL principles and their application in IT service management Knowledge of configurationmanagement databases (CMDB) and their role in maintaining accurate configuration information. Familiarity with current infrastructure technologies such as networking, servers, storage, virtual desktops, virtual servers, and Cloud more »
Exeter, Devon, South West, United Kingdom Hybrid / WFH Options
Met Office
lifecycle of a range of IT assets, with a focus on hardware, software, and software licenses which are recorded in the ConfigurationManagementDatabase (CMDb). Our purpose is to ensure that all Met Office IT assets are accurately identified, recorded, and tracked throughout their entire lifecycle from procurement through more »
contract Start ASAP £550 - £600 per day - INSIDE iR35 London - Hybrid Your day-to-day role will include: Developing and maintaining BMC Discovery and CMDB components. Work on user stories and ensuring they are updating until closure. Participate in data assessments and recommend standard methodologies in tool. Analyse requirements and … when required. Liaise with other teams when additional support is needed. Technical Skills: Understanding of the Common Data Model and experience in extending the CMDB data model. Understanding of Service Blueprints, Service Definitions and Service Modelling in the Atrium CMDB Thorough understanding of normalization and reconciliation processes and configurations. Experience … with the following: Atrium Integrator. Utilising CMDB REST API to develop automation. Smart Reporting or Helix Dashboards for CMDB. Administering, maintaining, and updating Discovery Scanners, Proxies, Outposts and Consolidators. Solve discovery scan failures and credential problems. Developing TPL Patterns and Syncmappings. Linux, Windows, VMware, Storage systems and Network Devices. Linux more »
ongoing support. Key Responsibilities: Lead the installation of Eview Z OS discovery agent across the global Mainframe estate. Integrate discovery solutions with Universal ConfigurationManagementDatabase (UCMDB) and ServiceNow. Address any connection-level or data discovery issues, working closely with Precisely and internal IT teams. Collaborate with SMEs to understand … Required Experience: Minimum of 8 years in IT configurationmanagement, with at least 3 years focused on Mainframe discovery. Prior experience with HP UCMDB, CMDB technologies, and discovery tools (Tideway, BMC Atrium, HP Discovery, etc.). Previous roles that required collaboration with both technical and business teams to map business more »
Bradford, West Yorkshire, Yorkshire, United Kingdom
Yorkshire Water
of Snow Software AB toolsets and technologies and the configuration and implementationof the same within organisations Significant working knowledge of Service Now as master CMDB & Service now SAM Pro IT Asset Management. Led at least 3 significant external software audits working independently or with SAM advisory partner. Experience leading teams … endpoint management solutions including intune, SCCM, Autopilot and/or other deployment and patching technologies Working knowledge of Asset data flows to Service Now CMDB & Service Now SAM Pro for IT Asset Management Working knowledge of Microsoft Power BI and can demonstrate use within the ITAM Business Intelligence, Data Insights more »
Service Delivery (HRSD) , Governance, Risk, and Compliance (GRC), and IT Business Management (ITBM) Modules knowledge of Common Service Data Model (CSDM) & ConfigurationManagementDatabase (CMDB) Preferred Certifications : Certified Implementation Specialist (CIS)-ITSM CIS – Risk and Compliance CIS – Human Resources CIS – CSM CIS – Security Incident Response CIS – Vulnerability Response more »
Change and Configuration Analyst - £55k (CAB/CMDB/Asset control) - London - 2-3 days onsite per week. Key Skills: ITIL, ITSM, Knowledge of infrastructure technologies, CMDB setup, leading CAB review meetings. You will be responsible for developing and owning the relationships between the Change and Asset & ConfigurationManagement team … and the Service owners, whilst ensuring the Change and Asset & ConfigurationManagement Process and CMDB are fit for purpose with integrated dependencies, used in a compliant manner, and maintained as the single source of truth in relation to the standard operating model. Through the demonstration of an analytical approach and … identifying, developing and implementing service improvements. ConfigurationManagement – Develop Process and governance, manage daily exceptions/workload, Identify potential processes for automation Essential Skills: CMDB setup experience A broad understanding of the technologies and process needed to run an efficient Change and Asset & ConfigurationManagement function. Technical expertise and the more »