51 to 75 of 75 CMDB Jobs in England

e.g., ITSM, ITOM/Discovery/Service Mapping, HRSD, CSM, SPM/App Engine). Define data models and align with CSDM standards; establish CMDB strategy, health, and governance. Create high-level and detailed solution designs, sequence diagrams, and integration contracts. Salesforce Integration Architect integrations between ServiceNow and Salesforce (e.g. … Architect role leading enterprise implementations. Deep expertise with ServiceNow modules such as ITSM, ITOM (Discovery/Service Mapping), CSM, HRSD ; strong CSDM and CMDB governance experience. Proven experience designing and delivering ServiceNow Salesforce integrations (REST/SOAP, OAuth, IntegrationHub, MuleSoft or similar). Strong knowledge of Agile delivery and ITIL ...

e.g., ITSM, ITOM/Discovery/Service Mapping, HRSD, CSM, SPM/App Engine). Define data models and align with CSDM standards; establish CMDB strategy, health, and governance. Create high-level and detailed solution designs, sequence diagrams, and integration contracts. Salesforce Integration Architect integrations between ServiceNow and Salesforce (e.g. … Architect role leading enterprise implementations. Deep expertise with ServiceNow modules such as ITSM, ITOM (Discovery/Service Mapping), CSM, HRSD ; strong CSDM and CMDB governance experience. Proven experience designing and delivering ServiceNow Salesforce integrations (REST/SOAP, OAuth, IntegrationHub, MuleSoft or similar). Strong knowledge of Agile delivery and ITIL ...

where necessary Deploy Windows 11 across multiple device models Prepare new devices, install applications and coordinate user handovers Maintain asset records and update the CMDB Provide professional, empathetic customer service and user guidance Contribute to project delivery and maintain IT knowledge base documentation Ensure adherence to Council standards on health ...

Administer Change Management activities, including leading CAB meetings, managing RFCs, and maintaining the change schedule. Support development and maintenance of the Configuration Management Database (CMDB). Incident & Problem Management Coordinate rapid response to Major Incidents, ensuring timely communication and resolution. Facilitate postincident reviews and root cause analysis to prevent recurrence. ...

Administer Change Management activities, including leading CAB meetings, managing RFCs, and maintaining the change schedule. Support development and maintenance of the Configuration Management Database (CMDB). Incident & Problem Management Coordinate rapid response to Major Incidents, ensuring timely communication and resolution. Facilitate postincident reviews and root cause analysis to prevent recurrence. ...

Administer Change Management activities, including leading CAB meetings, managing RFCs, and maintaining the change schedule. Support development and maintenance of the Configuration Management Database (CMDB). Incident & Problem Management Coordinate rapid response to Major Incidents, ensuring timely communication and resolution. Facilitate postincident reviews and root cause analysis to prevent recurrence. ...

Management (ITSM) This is the technical backbone of the role. You must be confident in configuring and extending: Incident, Request, Change, and Problem Management CMDB alignment and service mapping dependencies SLAs, approvals, notifications, and service catalogue items Most Technology Experience delivery will anchor here. Customer Service Management (CSM) Absolutely essential. … workflows. IT Asset Management (ITAM) Essential for Technology Experience delivery. You should understand: Hardware and Software Asset Management concepts Asset lifecycles Integration between ITAM, CMDB, ITSM, and procurement Employee Experience and Workplace Service Delivery You should be comfortable delivering: Workplace Service Delivery Employee onboarding and transitions Employee-facing service experiences ...

faster, more reliable delivery. Key Responsibilities Administer, configure and maintain the Service Manager platform (service desk, service catalogue, self-service portal, asset/CMDB, dashboards, reporting) to meet business requirements. Develop and implement automated workflows, integrations and codeless automations to reduce manual ticket handling, speed up request fulfilment, and support … process re-design. Required Skills & Experience Experience administering and configuring enterprise ITSM platforms - ideally Hornbill Service Manager, or similar including service desk, catalogue, workflows, CMDB/asset management. Good understanding of ITSM concepts and processes: incident, problem, change, request management, asset/CMDB, service catalogue, self-service, SLAs. Demonstrable experience ...

other repositories to ensure alignment and consistency. Network Configuration Management- Maintaining repository, for network, device and software configurations - Maintain the process to check that CMDB accurately reflects the installed Firmware and software on network assets - Manage discrepancies between Data and installed configuration - Establish process with Provisioning Team for using … Provide internal subject matter expertise (SME) for data, configuration, and product catalogue management. Skills, Knowledge and Experience- Systems & Tools - Hands-on experience with Remedy CMDB/ServiceNow/ITSM, Qlik Sense/PowerBI and data migration projects. - Data Quality - Strong background in data validation, profiling, and data governance. - Analytics - Capable ...

other repositories to ensure alignment and consistency. Network Configuration Management Maintaining repository, for network, device and software configurations Maintain the process to check that CMDB accurately reflects the installed Firmware and software on network assets Manage discrepancies between Data and installed configuration Establish process with Provisioning Team for using … Provide internal subject matter expertise (SME) for data, configuration, and product catalogue management. Skills, Knowledge and Experience Systems & Tools - Hands-on experience with Remedy CMDB/ServiceNow/ITSM, Qlik Sense/PowerBI and data migration projects. Data Quality - Strong background in data validation, profiling, and data governance. Analytics - Capable ...

estate is compliant. •Drive automation, standardisation, and proactive monitoring. •Act as escalation point for EUC-related incidents and problems. •Maintain structured documentation, SOPs, and CMDB accuracy. How does this align to the Government Digital Service DDaT Roles? This position aligns with the Digital, Data and Technology (DDaT) profession role … onboarding process. Responsibilities: Organisational Admin & Management •Maintain structured documentation and SOPs for EUC services. •Support internal communications and cross-team knowledge sharing. •Contribute to CMDB accuracy and asset lifecycle governance. •Participate in team engagement and improvement workshops. •Lead and assurance of onboarding new devices and services. •Represent EUC operations ...

. Develop workflows, forms, and scripts to automate processes. Manage notifications, UI pages, and dashboards Create and manage user roles, groups, and ACLs. Maintain CMDB health and data integrity. Implement ITIL best practices for service management. Analyse current processes and propose automation opportunities. Support agile development and iterative enhancements. Maintain … maintain application integration with any third-party applications Design, develop, and maintain custom code for all ServiceNow modules Demonstrated knowledge of core ITIL processes (CMDB, Incident, Problem, and Change) Hands on experience on modules like ITSM, ITOM, TPRM, Service Portal and Scoped applications Benefits : You will receive a competitive salary ...

asset, including hardware, software, documentation, and their relationships. This also involves defining CI attributes, nomenclature, and baselines. Managing the Configuration Management System (CMS) and CMDB:?Planning and managing the population of the CMS/CMDB, which includes discovery, integrations, and other data import methods. This role ensures regular housekeeping, security … departments. Auditing and Verification:?Defining and improving the audit process, directing periodic audits of the physical IT infrastructure against the recorded data in the CMDB to verify accuracy and completeness. Ensuring any corrective actions are carried out. Integration with Other Processes:?Collaborating closely with other ITIL process managers, especially Change ...

asset, including hardware, software, documentation, and their relationships. This also involves defining CI attributes, nomenclature, and baselines. Managing the Configuration Management System (CMS) and CMDB: Planning and managing the population of the CMS/CMDB, which includes discovery, integrations, and other data import methods. This role ensures regular housekeeping, security … departments. Auditing and Verification: Defining and improving the audit process, directing periodic audits of the physical IT infrastructure against the recorded data in the CMDB to verify accuracy and completeness. Ensuring any corrective actions are carried out. Integration with Other Processes: Collaborating closely with other ITIL process managers, especially Change ...

successfully implement complex ITSM platforms on time and within budget. Key Responsibilities Define, validate, and govern BMC Helix architecture, including ITSM Suite, Digital Workplace, CMDB, and Smart IT . Design scalable, secure, and maintainable solutions using BMC Helix Innovation Studio and Business Workflows . Ensure alignment with ITIL best practices … Orchestrators, Discovery, and Service Assurance tools . Configure and manage APIs, web services, and middleware to enable seamless data exchange. Oversee complex integrations including CMDB reconciliation, auto-ticketing, and identity management . Own technical delivery across multiple projects, ensuring adherence to delivery governance and quality frameworks . Conduct risk assessments ...

project governance to deliver complex ITSM solutions on time and within budget. Your responsibilities: Define and validate BMC Helix architecture (ITSM Suite, Digital Workplace, CMDB, Smart IT). Design scalable, secure, and maintainable solutions leveraging BMC Helix Innovation Studio and Business Workflows. Ensure compliance with ITIL best practices and enterprise … systems (eg, Active Directory, Orchestrators, Service Assurance tools). Configure web services, APIs, and Middleware for seamless data exchange. Manage complex integrations such as CMDB reconciliation, auto-ticketing, and identity management. Own technical delivery across multiple projects, ensuring adherence to governance frameworks. Conduct risk assessments, manage dependencies, and implement mitigation ...

project governance to deliver complex ITSM solutions on time and within budget. Your responsibilities: Define and validate BMC Helix architecture (ITSM Suite, Digital Workplace, CMDB, Smart IT). Design scalable, secure, and maintainable solutions leveraging BMC Helix Innovation Studio and Business Workflows. Ensure compliance with ITIL best practices and enterprise … systems (eg, Active Directory, Orchestrators, Service Assurance tools). Configure web services, APIs, and middleware for seamless data exchange. Manage complex integrations such as CMDB reconciliation, auto-ticketing, and identity management. Own technical delivery across multiple projects, ensuring adherence to governance frameworks. Conduct risk assessments, manage dependencies, and implement mitigation ...

project governance to deliver complex ITSM solutions on time and within budget. Your responsibilities: Define and validate BMC Helix architecture (ITSM Suite, Digital Workplace, CMDB, Smart IT). Design scalable, secure, and maintainable solutions leveraging BMC Helix Innovation Studio and Business Workflows. Ensure compliance with ITIL best practices and enterprise … systems (eg, Active Directory, Orchestrators, Service Assurance tools). Configure web services, APIs, and middleware for seamless data exchange. Manage complex integrations such as CMDB reconciliation, auto-ticketing, and identity management. Own technical delivery across multiple projects, ensuring adherence to governance frameworks. Conduct risk assessments, manage dependencies, and implement mitigation ...

Role Title: ServiceNow Product Owner Duration: contract to run until 3/06/2026 Location: Manchester, Hybrid 3 days per week onsite Rate: up to £613.34 p/d Umbrella inside IR35 Role purpose ...

architecture to lead technical delivery across a major transformation programme. This role suits a hands-on architect with deep knowledge of Helix ITSM, Atrium CMDB, AR System, Digital Workplace, Smart IT, and complex integration environments. Key Responsibilities Define, validate and govern BMC Helix architecture across ITSM, CMDB, Digital Workplace … Helix Innovation Studio and Business Workflows. Lead integrations with third-party platforms including Active Directory, orchestrators, discovery tools, APIs, web services and middleware. Oversee CMDB reconciliation, data flows, auto-ticketing and identity management integrations. Own end-to-end technical delivery, ensuring compliance with ITIL, enterprise standards and governance frameworks. Support ...

landscapes.Key Responsibilities• Solution Design & Architecture• Lead end to end design and configuration of ServiceNow solutions for telco processes.• Align solution architecture with CSDM 4.0+, CMDB best practices, and enterprise data models.• Design telecom specific data models, service models, CI classes, and relationships using TNI (Telco Network Inventory) and extended CMDB ...

Responsibilities Solution Design & Architecture Lead end to end design and configuration of ServiceNow solutions for telco processes. Align solution architecture with CSDM 4.0+, CMDB best practices, and enterprise data models. Design telecom specific data models, service models, CI classes, and relationships using TNI (Telco Network Inventory) and extended CMDB classes. ...

troubleshoot JavaScript-based business rules, script includes, and workflow scripts within ServiceNow. Collaborate with cloud and infrastructure teams to ensure accurate and timely CMDB updates. Monitor and improve Discovery performance and ECC Queue processing. Qualifications: Proven experience with ServiceNow Discovery, especially in AWS environments. Strong proficiency in JavaScript within … ServiceNow platform. Familiarity with CMDB architecture, event-driven automation, and MID Server configuration. Experience with AWS services and cloud resource modelling. Ability to analyze Discovery logs and optimize probe/sensor performance Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited ...

business rules, script includes, and workflow scripts within the ServiceNow platform. Partner with cloud and infrastructure teams to maintain accurate and up-to-date CMDB records. Track and enhance the performance of ServiceNow Discovery and optimize ECC Queue processing. Required Skills: Strong experience with ServiceNow Discovery , especially in AWS environments … . Strong proficiency in JavaScript within the ServiceNow platform. Familiarity with CMDB architecture , event-driven automation , and MID Server configuration . Experience with AWS services and cloud resource modelling. Ability to analyze Discovery logs and optimize probe/sensor performance To be considered, please ensure you complete your application ...

ServiceNow Lead Functional Consultant Remote working Rate negotiable – Inside IR35 My client, a global digital solutions company, is recruiting for a ServiceNow Lead Functional Consultant, for an initial 10-month period, which is likely to ...