Description: In this dynamic product owner role, you'll have the opportunity to revolutionize and institutionalize how we design and implement Service Management processes, CMDB, Service Introduction, Lean Six Sigma, Business Continuity, and Disaster Recovery processes. Empower our associates with the right tools, frameworks, methodologies, metrics, and governance so they … are we looking for? Master's degree in engineering, management, or related field preferred, or equivalent experience. Extensive experience in ITSM, Lean Six Sigma, CMDB, Disaster Recovery, and Service Introduction to Operations. Proven track record in understanding and shaping strategic Service Management analytics solutions within a business context. Preferably, consulting … and effectiveness. Provide strategic recommendations based on data and insights from ITSM performance metrics. Oversee the design, implementation, maintenance, and continuous improvement of the CMDB, ensuring alignment with business needs. Evaluate and enhance CMDB performance and maturity. Design and implement continuous improvement processes to deliver business value (cost, quality, time More ❯
Description: In this dynamic product owner role, you'll have the opportunity to revolutionize and institutionalize how we design and implement Service management processes, CMDB, Service Introduction, Lean Six Sigma, Business continuity and disaster recovery process. Empower our associates with the right and fit for purpose processes, tools, framework, methodology … better. What are we looking for? Master's degree in engineering, management, and related field preferred, or equivalent experience. Extensive experience in ITSM, L6S, CMDB, Disaster recovery, and service Introduction to Operations. Demonstrated track record in understanding and shaping strategic Service Management analytics solutions within a business context. Preferably proven … Provide strategic recommendations based on data and insights gathered through the ITSM key performance metrics. Oversee design, implementation, maintenance, and continuous improvement of the CMDB and ensure its alignment with business needs. Evaluate and improve the CMDB performance and maturity. Design and implement the continuous improvement process to deliver business More ❯
Description: In this dynamic product owner role, you'll have the opportunity to revolutionize and institutionalize how we design and implement Service management processes, CMDB, Service Introduction, Lean Six Sigma, Business continuity and disaster recovery process. Empower our associates with the right and fit for purpose processes, tools, framework, methodology … better. What are we looking for? Master's degree in engineering, management, and related field preferred, or equivalent experience. Extensive experience in ITSM, L6S, CMDB, Disaster recovery, and service Introduction to Operations. Demonstrated track record in understanding and shaping strategic Service Management analytics solutions within a business context. Preferably proven … Provide strategic recommendations based on data and insights gathered through the ITSM key performance metrics. Oversee design, implementation, maintenance, and continuous improvement of the CMDB and ensure its alignment with business needs. Evaluate and improve the CMDB performance and maturity. Design and implement the continuous improvement process to deliver business More ❯
will already be an SME for Service Now - and you will be bringing these skills to an experienced team. Increase and develop ITSM/CMDB skills within existing team You will be the lead SME for Service Now Asset Management and CMDB in the Secure Platforms team Requirements capture with … aware, and continue to assist with resolution. Validate submitted risks into the risk register, and own risk entry. Skills Service Now experience and certification CMDB and Asset Management experience Software Engineering experience Experience of working in a technical support team Technical aptitude Working within a customer facing environment Being part … of a technical support team Experience working with Service Now or a similar ITSM platform Experience of CMDB/Asset Management design and implementation Looking in: Leading inclusively and Safely I inspire and build trust through self-awareness, honesty and integrity. Owning outcomes I take the right decisions that benefit More ❯
and testing optics, AOC, and DAC connections Verifying network performance meets required specifications Documentation and inventory management Creating and maintaining accurate network documentation Updating CMDB tools with new installations and changes Managing inventory of network equipment and parts Quality assurance and standards compliance Ensuring all installations meet quality standards Validating … standards. Proficiency in configuring and testing optics, AOC and DAC connections, verifying network performance. Experience in documenting network installations and inventory management, including updating CMDB tools. A track record of ensuring quality assurance and compliance, validating power, cooling and performance standards. Familiarity with collaborating across teams, working with Design Engineers More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Nscale
and testing optics, AOC, and DAC connections Verifying network performance meets required specifications Documentation and inventory management Creating and maintaining accurate network documentation Updating CMDB tools with new installations and changes Managing inventory of network equipment and parts Quality assurance and standards compliance Ensuring all installations meet quality standards Validating … standards. Proficiency in configuring and testing optics, AOC and DAC connections, verifying network performance. Experience in documenting network installations and inventory management, including updating CMDB tools. A track record of ensuring quality assurance and compliance, validating power, cooling and performance standards. Familiarity with collaborating across teams, working with Design Engineers More ❯
