1,751 to 1,775 of 1,865 Continuous Improvement Jobs in England

initiatives. You will also ensure the team stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Senior Manager, you should have experience with Strategic thinker with the ability to convert complex problems into innovative solutions, particularly … customer experience. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/processes; deliver continuous improvements and escalate breaches of policies/procedures If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on More ❯

initiatives. You will also ensure the team stay ahead of emerging customer experience trends and technologies, integrating these into journey strategies, while fostering a culture of experimentation, testing, and continuous improvement. To be successful as a Customer Journey Strategy Senior Manager, you should have experience with Strategic thinker with the ability to convert complex problems into innovative solutions, particularly … customer experience. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/processes; deliver continuous improvements and escalate breaches of policies/procedures.. If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on More ❯

is a hands-on role for someone who enjoys solving complex problems, working in a microservices environment, and contributing to architectural decisions. The team values clean code, automation, and continuous improvement-and they're looking for someone who shares that mindset. Key responsibilities as the Senior Back-End Software Engineer are: Design and develop backend services using More ❯

payment equal to 6% per annum. Please be aware that RRP is non-contractual and subject to review. To meet National Security Vetting requirements, SC clearances require 5 years continuous UK residency. In certain cases, this can be reduced to three years continuous UK residency, with additional overseas checks for the previous two years. Candidates who were posted More ❯

UX standards. Liaise closely with Business, Infrastructure, Support, Testing and Operational teams to ensure the delivered functionality meets all requirements Work with the team to identify areas of improvement and contribute to improve ways of working Take ownership of deliveries from requirement gathering through … to production. WHAT YOU'LL BE DOING: Develop new React front ends and improve existing services. Investigate new technologies and design solutions. Build & prioritise a technical backlog of continual improvement with the rest of the team. Drive CI/CD best practice for the UI Ensure code is well tested and supportable. Respond to incidents, perform root cause … the full software creation process Your code and applications will be used by most major financial institutions.Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global More ❯

security, and fire suppression. Ensure compliance with equipment manufacturer's recommendations, industry best practices, and regulatory requirements. Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and develop strategies for optimization. Implement and maintain comprehensive preventive maintenance programs to minimize downtime and maximize equipment reliability.Team Management: Lead and manage a team of … technicians and engineers responsible for data centre operations. Set clear performance expectations, provide coaching and development opportunities, and conduct regular performance evaluations. Foster a culture of teamwork, collaboration, and continuous improvement. Manage staffing needs, including hiring, training, and scheduling to ensure adequate coverage and skill sets.Client Relationships: Act as the primary point of contact for clients on operational matters More ❯

put team members first, knowing that they're the organization's beating heart. We invest as much in our people as our products. Our culture fosters transparency, collaboration, and continuous learning. We value each other's differences and always look for opportunities to embed equity into the fabric of our work. We foster diversity, autonomy, and personal growth, and … provide resources to support motivated self-leaders in continuous improvement. You will work with high-impact, highly skilled, and intelligent experts motivated to drive impact and fulfill a meaningful mission. We empower you to unleash your full potential, do your best work, and thrive. Here you will be challenged to stretch yourself to achieve the seemingly impossible. Learn more More ❯

to deliver exceptional service and technical expertise. With a keen eye for detail, excellent organisational habits, and a talent for report writing, you'll help drive issue resolution and continuous improvement. What your day-to-day might look like: • Take ownership as a 1st/2nd Line Software Support Analyst, delivering remote support that keeps our customers running smoothly. … to crack complex technical challenges and deliver high-quality fixes. • Go beyond support - deliver exceptional customer service that builds trust and long-term partnerships. • Participate in workshops and improvement sessions, bringing your ideas to the table to help shape smarter systems and better experiences. What we're looking for: • Solid understanding of remote desktop environments and networking • Experienced More ❯

to deliver exceptional service and technical expertise. With a keen eye for detail, excellent organisational habits, and a talent for report writing, you'll help drive issue resolution and continuous improvement. What your day-to-day might look like: • Take ownership as a 1st/2nd Line Software Support Analyst, delivering remote support that keeps our customers running smoothly. … to crack complex technical challenges and deliver high-quality fixes. • Go beyond support - deliver exceptional customer service that builds trust and long-term partnerships. • Participate in workshops and improvement sessions, bringing your ideas to the table to help shape smarter systems and better experiences. What we're looking for: • Solid understanding of remote desktop environments and networking • Experienced More ❯

to deliver exceptional service and technical expertise. With a keen eye for detail, excellent organisational habits, and a talent for report writing, you’ll help drive issue resolution and continuous improvement. What your day-to-day might look like: • Take ownership as a 1st/2nd Line Software Support Analyst, delivering remote support that keeps our customers running smoothly. … to crack complex technical challenges and deliver high-quality fixes. • Go beyond support - deliver exceptional customer service that builds trust and long-term partnerships. • Participate in workshops and improvement sessions, bringing your ideas to the table to help shape smarter systems and better experiences. What we’re looking for: • Solid understanding of remote desktop environments and networking • Experienced More ❯

our processes and systems. You will balance hands-on operational support with strategic oversight, making sure our day-to-day activities run smoothly while also fostering a culture of continuous improvement. By building strong relationships, collaborating across teams, and anticipating stakeholder needs, you will play a vital role in keeping our support service responsive, efficient, and client-focused. What … support when needed – yes, you’ll still roll up your sleeves! Building strong relationships with clients and practitioners, anticipating needs before they arise. Reporting on team performance and championing continuous improvement. Partnering with our Commercial, Marketing, and Tech teams to align on messaging and initiatives. What We’re Looking For: 2+ years’ experience in client support, customer service, or More ❯

strategy for application and change coverage. Shape and lead a high-performing audit team across technology and change portfolios. Actively contribute to the development of audit methodologies and promote continuous improvement. Build collaborative relationships with audit leadership across regions to support integrated assurance. Audit Delivery Own the audit plan for application and change risk, aligned to enterprise risk appetite. … team of senior IT auditors, developing both technical and leadership capability. Foster a high-performance, inclusive culture that embraces flexibility and innovation. Drive team accountability for output, engagement, and continuous learning. Key Skills & Experience Essential 10+ years of experience in IT audit, change audit, or technology risk, ideally within financial services. Strong knowledge of IT governance, risk, and control More ❯

. Craft a winning strategy for Webchat, WhatsApp, in App Chat and the next text based channels. Define and monitor key performance indicators to assess product success and inform continuous improvement. Own and deliver the roadmap end to end. Drive discovery to iteration, aligning cross functional squads and keeping initiatives on time and aligned to strategy. Be the bridge … excellence. Ownership We care deeply about what we do. We take ownership of our initiatives, decisions and outcomes. Relentlessly improve We demand more from ourselves and are always evolving. Continuous, obsessive improvement is the only way we will transform the world of conversational AI. Bias for action Our world moves quickly and so do we. We take More ❯

a key role focused on engaging IT Users - track ing , measur ing and report ing on Users experience using IT Services end-to-end, to drive continual service improvement … and value of IT Services . The role will include the following areas of responsibility : XLA (Experience Level Agreements) Colleague Experience Surveys Reporting/Dashboards Manage complaints Maintain Continual Improvement Plans Attend/Lead Service Relationship Meetings The ideal candidate will have a strong technical understanding , with a proven ability to build and maintain effective relationships across a … and leveraging colleagues expertise to ensure organisation al objectives are met Certification: ITIL v4 Foundation certification ( m inimum requirement) Benefits: Hybrid Working to support a better work-life balance Continuous Professional Development is actively encouraged to maximise employee potential Medical Insurance all employees are eligible for comprehensive private medical insurance cover that includes a Virtual GP Service Pension Scheme More ❯

Training and Onboarding - You lead knowledge-transfer sessions, support structured onboarding of new team members, and coordinate internal training to drive skill development and reinforce SOC best practices. • Continual Improvement - You identify opportunities to optimise workflows, enhance detection logic, and contribute to service-improvement initiatives across the SOC, including backlog reduction, knowledge-base expansion, and feedback More ❯

Relationship Reviews with all internal organisational departments. The role will track, measure and report on internal Customers experience using IT Services end-to-end, to drive continual service improvement and value of IT Services The role will encompass … the following areas of responsibility, but this is not finite: Chair, minute action Service Relationship meetings (approx. 23 pcm) Colleague Experience Surveys Create Reporting \ Dashboards Manage complaints Maintain Continual Improvement Plans XLA – Experience Level Agreement Job Summary This is role which will be focussed on leading Service Relationship Meetings with internal department Heads and Managers, to maintain relationships … IT technical understanding, so someone who has worked within an IT Dept. However, the role is a customer focused role to provide a point of escalation, drive service improvement and track actions from the service relationship meetings. This role requires a knowledge of building reports and dashboards to demonstrate value for IT and our Customers eg Designing and More ❯

any Aptia Office in the UK on a hybrid-working basis. What you will be doing : Ensuring processes are adhered to and reviewed to maintain best practice, drive continual improvement, operational effectiveness and client profitability. Increasing quality of service delivered by continuous and controlled improvement of processes used by the delivery teams. Analysing root cause … when issues arise to identify preventative action. Implement required procedural changes to minimize risk of recurrence. Developing and maintaining a client-specific service delivery and improvement plan for identified clients. Ensuring Errors and omissions are handled in accordance with agreed procedures and within appropriate timescales. Influencing direct reports to take ownership for identifying process changes and providing input More ❯

and on-budget delivery of CI&T's services to clients. Take full accountability for client contracts, ensuring growth, profitability, and satisfaction. Promote integrated portfolio management of applications and continuous delivery flow, eliminating blockages and bottlenecks at all stages of value generation. Metrics and Performance: Understand and take ownership of the main business KPIs. Implement and monitor development, quality … tools and processes, ensuring best practices within the teams. Strategic Relationships: Establish and maintain strategic relationships with internal and external stakeholders, as well as clients, to ensure alignment and continuous support for organisational objectives. Lead pre-sales processes and client relationships, identifying problems, and connecting with CI&T's value propositions. Cultural Reference: Be a reference in the company … Combine different expertise-whether from a commercial, delivery, product, strategy, design, or tech background-to deliver growth, profitability, and client satisfaction. Growth Mindset: Challenge the status quo and promote continuous improvement. Requirements: Previous experience in a similar position with a consultancy like CI&T In depth knowledge and experience within the retail or CPG (Consumer packed goods) sector Proven More ❯

analysis and strategic recommendations. In this role, your insights will drive improvements, making a tangible impact on operations. Key Responsibilities: Analyse business processes and performance metrics to identify improvement opportunities. Collaborate with cross-functional teams to gather requirements and ensure alignment with business goals. Utilize Agile methodologies, including Scrum and Sprint planning, to manage projects effectively. Document processes … control capabilities. Education: Degree in a relevant IT subject or equivalent business experience. This is an exciting opportunity to be part of a dynamic team that values innovation and continuous improvement. You will play a key role in shaping business strategy and driving success. Horsham, Hybrid £45k/annum plus benefits Business Analyst is required by well-known organisation … control capabilities. Education: Degree in a relevant IT subject or equivalent business experience. This is an exciting opportunity to be part of a dynamic team that values innovation and continuous improvement. You will play a key role in shaping business strategy and driving success. More ❯

communities, and each other. Job Description The Dev Ops Team is about ensuring all the Opayo Web Applications are delivered through Development, Test and Productions environments in an automated Continuous Delivery manner. Opayo is a high transactional environment and applications are available 24 hours a day, 365 days a year. The team ensures that the Opayo core applications are … required inside and outside of standard working hours. Reducing the overhead of BAU and manual tasks and replacing them with automated solutions Actively contributing to the process of continual improvement, with regard to self, team and the systems you support Actively participating in departmental projects as per the technology roadmap Working with 3rd parties and partners to ensure More ❯

desk processes and documentation. Collaborate with other ICT teams, project managers, and suppliers to ensure successful service transition. Manage feedback, analyse root causes of incidents, and implement service improvement plans. Monitor and manage costs associated with service delivery. Maintain security standards and ensure information confidentiality. Duties and Tasks Ensure adherence to incident management and escalation procedures. Proactively resolve … Capable of working under broad direction and taking full ownership of objectives. Demonstrates ethical thinking, innovation, and customer-focus. Experience working with incident and problem management, service transitions, and continuous improvement. More ❯

cross-functional squad through sprint planning, reviews, and retrospectives. Ensure Quality & Compliance: Define acceptance criteria, validate features, and ensure regulatory alignment. Monitor Performance: Track platform stability and performance, driving continuous improvement. What do I need? Proven experience in product ownership or management, ideally for platform-based products. Strong technical understanding of backend systems and cloud technologies (AWS preferred; Azure … data science, UX, and marketing teams. Familiarity with connected car data sets or automotive technology is a strong advantage. Proficient in Jira and Confluence, with a resilient and improvement-focused mindset. Additional information We're always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you'll More ❯

ensuring seamless service delivery with a strong focus on IBMi systems. This is a new role where you’ll be the driving force behind shift performance, service quality, and continuous improvement. At Service Express, our Operations Team Leaders are at the heart of our 24/7 Command Centre in Bedford, making sure our systems run smoothly, our teams … You’ll Be Doing: Lead, mentor, and inspire a team of Operations Analysts Build strong relationships across the business and invest in training and upskilling your team to ensure continuous growth and capability development Oversee daily operations, ensuring efficient incident resolution and proactive monitoring Act as the go-to escalation point for complex technical and operational issues Maintain service … Lead with Impact: You’ll play a key role in shaping the performance and culture of a 24/7 operations team, directly influencing service quality and customer satisfaction Continuous Development: We’re committed to your growth—offering leadership development, technical training, and opportunities to expand your expertise across technologies Collaborative Culture: Join a supportive, people-first environment where More ❯

a collaborative and learning-focused environment. Collaborate cross-functionally across cloud, virtualization, networking, storage, and backups to create truly integrated solutions. Champion agile delivery - facilitating agile ceremonies and promoting continuous improvement. ?? What You'll Bring ? Expert Linux sysadmin skills , with a focus on automation and performance optimization. ? Strong hands-on experience with tools like Terraform, Ansible, Zabbix, and Git. … and teams effectively. ? Agile working - comfortable with scrum, sprint planning, and mentoring team members. ? Problem-solving mindset - you thrive under complexity and enjoy tackling new technical puzzles. ? Passion for continuous learning , sharing knowledge, and driving team success. ?? What's in It for You? ?? Cutting-edge projects that will challenge and grow your expertise. ?? Competitive salary and benefits package. ?? Clear More ❯

test, and deploy containerised web applications using modern frameworks and cloud platforms, ensuring scalability and performance. Contribute to agile ceremonies, code reviews, and shared documentation, championing best practices in continuous delivery and infrastructure-as-code. Requirements for Success: Building end-to-end web platforms using Python (Django), developing RESTful APIs Collaborating within an agile, cross-disciplinary team to tackle … a focus on writing the right tests at the right layers. In addition to their technical expertise, the ideal candidate possesses a growth mindset and a deep commitment to continuous improvement. They are adept at creating scalable, efficient solutions using technologies such as Python and modern web frameworks in a containerised environment. With a keen eye for detail, they More ❯