2,176 to 2,200 of 9,883 Continuous Improvement Jobs in England

month fixed-term contract . This is an exciting opportunity for an IT Service Management professional who enjoys working across service governance, continual improvement, change management and stakeholder engagement. You’ll play an important role in helping to enhance the quality, efficiency and effectiveness of IT services delivered … broad range of ITSM activities while helping to drive meaningful improvements across the organisation. What You’ll Be Doing Supporting the delivery and continuous improvement of IT services Facilitating and contributing to Change Advisory Board (CAB) activities Assisting with incident, problem, change and service request processes Acting ...

level agreements (SLAs) on a global scale. The Head of Service Delivery will collaborate with cross-functional teams, establishing service delivery frameworks, and driving continuous improvement initiatives to optimize service delivery processes. This role is a 12-15 month fixed term role, covering a period of maternity … platform to align with organizational objectives and business requirements Ensure the platform supports efficient service delivery, scalable processes, automation opportunities, reporting needs, and continual improvement across the organization. Drive continual service improvement initiatives through process optimization, automation, and enhanced platform capability. Service Improvement ...

level agreements (SLAs) on a global scale. The Head of Service Delivery will collaborate with cross-functional teams, establishing service delivery frameworks, and driving continuous improvement initiatives to optimize service delivery processes. This role is a fixed term role, covering a period of maternity leave . … platform to align with organizational objectives and business requirements Ensure the platform supports efficient service delivery, scalable processes, automation opportunities, reporting needs, and continual improvement across the organization. Drive continual service improvement initiatives through process optimization, automation, and enhanced platform capability. Service Improvement ...

Scrum Master, and other technical streams. The role will be responsible for service governance, stakeholder management, KPI/SLA performance, operational excellence, and continuous improvement.Key ResponsibilitiesOwn end-to-end service delivery for the Application Management Services engagement.Lead, manage, and coordinate a cross-functional team of approximately 36 resources.Oversee delivery … business teams.Ensure adherence to ITIL processes, organizational standards, security requirements, and compliance controls.Identify opportunities to improve service quality, productivity, automation, stability, and customer satisfaction.Drive continuous improvement initiatives and track benefits realization.Support commercial governance, budgeting, invoicing, forecasting, and contract deliverables where applicable.Mentor team leads and create a culture ...

insight into measurable service improvements across multiple channels and touchpoints. Service Management: Experience defining service strategy, roadmaps, service levels, KPIs and continual service improvement plans. Digital Transformation: Demonstrable experience supporting major digital transformation, service modernisation or operating model change programmes. Service Performance & Improvement: Ability … equivalent enterprise service management platforms. Understanding of accessibility, inclusive design and assisted digital requirements. Experience establishing service experience metrics, user satisfaction measures and continuous improvement frameworks. Security Clearance: Willing and eligible to obtain SC clearance; active SC clearance advantageous. Our client operates hybrid working 2-3 days ...

Operations Owner (AWS) where you will have the chance to shape the future cloud operations of DS Smith, leading the operational performance, governance, and continuous improvement of our AWS cloud services. This is a highly visible role at the heart of our technology organisation, where … doing As our Cloud Operations Owner, you'll be responsible for ensuring our AWS services operate effectively, efficiently, and securely while driving continuous improvement across the cloud estate. Key responsibilities include: Acting as the primary operational contact and escalation point for AWS services. Leading major incident management ...

implementation patterns to technical and non‐technical audiences Mentor engineers and contribute to a culture of technical excellence, innovation, responsible AI adoption, and continuous learning Required Qualifications, Capabilities, and Skills Bachelor’s or Master’s degree in Computer Science, Software Engineering, Artificial Intelligence, Machine Learning, or related field … applications, including golden datasets, automated scoring, human review workflows, red teaming, regression testing, and production quality monitoring Experience with continual learning or continuous improvement patterns for AI systems, including feedback loops, telemetry analysis, prompt and model versioning, and experimentation frameworks Familiarity with Markets Operations processes, trade lifecycle ...

Stakeholder Communication: Provide clear and timely communication to stakeholders, internal service teams and management regarding service performance, escalations and operational risks. Reporting and Continual Improvement: Use Halo reporting and service data to identify trends, improvement opportunities and actions that improve service quality, efficiency and customer experience. … with a focus on accountability, development and operational standards. ITIL Knowledge: Strong understanding of ITIL principles, particularly incident, request, problem, change, escalation and continual improvement practices. ITIL certification is desirable. Halo ITSM Experience: Practical experience using Halo or a comparable ITSM platform to manage tickets, queues, SLAs, categorisation ...

markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. … SIEM, SOAR, EDR/XDR, cloud security, identity security, email security, and digital forensics. Experience defining operational metrics, service management frameworks, and continual improvement programmes. Ability to communicate effectively with technical teams, executives, legal teams, regulators, clients, and external stakeholders. Proven experience building and maturing operational security capabilities. ...

most important organisations. We are looking for a customer-focused and commercially aware Technical Account Manager (TAM) to lead the delivery and continual improvement of technology services for a major public sector customer operating within a secure and operationally critical environment. This is an exciting opportunity … scale IT service environments. You'll act as a trusted advisor to customers and stakeholders, ensuring service excellence while driving innovation, operational performance, and continuous improvement. What you'll be doing This role requires a confident and proactive leader who can navigate complex service environments, manage technical and operational ...

business requirements. A key part of your role is to manage the relationship and performance of our testing partners, ensuring high standards and continuous improvement. Team & Customers You will work as part of the Deployment & Testing team within the wider Technology team for the UK&I and Global business. … automation coverage, defect leakage, and incident reduction. Benchmark against industry standards and internal targets, regularly reviewing progress and adjusting plans. Seek opportunities for continual improvement, leveraging external best practices. Stakeholder Engagement: Lead and attend multi-functional team meetings, contributing to strategic planning and quality initiatives. Represent Quality Assurance ...

standards, and implementation patterns to technical and non-technical audiencesMentor engineers and contribute to a culture of technical excellence, innovation, responsible AI adoption, and continuous learningRequired Qualifications, Capabilities, and SkillsBachelor's or Master's degree in Computer Science, Software Engineering, Artificial Intelligence, Machine Learning, or related field, or equivalent … frameworks for AI applications, including golden datasets, automated scoring, human review workflows, red teaming, regression testing, and production quality monitoringExperience with continual learning or continuous improvement patterns for AI systems, including feedback loops, telemetry analysis, prompt and model versioning, and experimentation frameworksFamiliarity with Markets Operations processes, trade ...

service request management. Working collaboratively with technical teams, third-party suppliers, and key stakeholders, the Service Desk Manager will promote continual service improvement and support the delivery of reliable, customer-focused IT services. Key Responsibilities Lead and manage the day-to-day operation of the Technology Services Service … ensuring effective communication and resolution. Produce operational reports and performance metrics to support governance, decision-making, and continual service improvement. Drive best practice and continuous improvement initiatives within an ITIL-based service management environment. Lead, coach, and develop Service Desk staff to promote high performance and excellent ...

deliver technology like no other! We look for dynamic individuals who embrace technology, think differently, collaborate as team players, and are driven by continuous improvement with a focus on great results for our customers. About the role We are looking for a Cyber Security Analyst … post-incident reviews. Prioritising and managing workload effectively, managing several open Incidents and requests whilst following existing procedures and best practices. Support continual improvement by identifying opportunities for improvement and efficiency, including automation of manual processes. You will suit the role if you have Experience with ...

managed service operations, service governance, and customer relationship management. You will act as the primary service advocate for assigned customers, ensuring exceptional service performance, continuous improvement, and long-term customer satisfaction.Responsibilities:Serve as the senior point of contact for customers regarding service delivery, operational performance, and service … improvement initiatives.Manage the end-to-end delivery of Unified Communications and voice managed services, ensuring contractual commitments and service level agreements are consistently achieved.Lead regular service reviews, governance meetings, and executive business reviews with customer stakeholders.Analyse service performance data, identify trends, and implement proactive improvement plans.Coordinate ...

secure,resilientand high-performing infrastructure services that enable modern policing. Working acrosson-premiseand cloud environments,you'llprovide advanced technicalexpertise, resolve complex operationalchallengesand help drive continuous improvement through automation and modern engineering practices. Collaborating with architects, securityspecialistsand service teams,you'llhelp ensure critical digital services remain available,reliableand … disaster recovery activities to strengthen operational readiness. Implement infrastructure changes and releases, ensuring services are introduced safely and effectively. Drive automation, standardisation and continual improvement to improve efficiency and service reliability. Provide technical expertise to projects and service transitions, ensuring solutions are operationally ready and supportable. Coach ...

Team Lead, you will join us on our journey and undertake a highly influential role responsible for the operational leadership, delivery assurance and continual improvement of Identity and Workplace Technology services across Post Office. You will work collaboratively with engineering teams, Cyber Security, Architecture, Service Operations and third … Identity and Access Management principles, Microsoft Identity technologies and platform governance. Demonstrate a disciplined approach to documentation, operational readiness, service transition and continual improvement activities. About us At Post Office Ltd, we're proud to be at the heart of communities across the UK, upheld by the dedication ...

cyber governance framework that supports the delivery of a secure and resilient organisation. Key Responsibilities: Cyber Security Strategy & Policy Support the development and continual improvement of the Cyber Security Strategy. Draft, maintain and enhance cyber security policies, standards and supporting documentation. Coordinate policy reviews, updates and approvals … compliance against regulatory, contractual and organisational requirements. Identify compliance gaps and work with stakeholders to support remediation activities. Support the development and operation of continuous compliance monitoring processes. Work closely with assurance functions to ensure compliance activities are aligned with assurance programmes and audit requirements. Requirements & Cross-Functional Support ...

ensuring that the product backlog is delivered efficiently and to a high standard. You'll promote engineering excellence, encouraging best practices and contributing to continuous improvement across both team and wider organisation. A central part of this role will be creating a developer friendly environment that allows ...

also get the opportunity to shape the future of the Service Transition team and the role of Service Transition Consultant through continual improvement initiatives. You will work both independently and as part of a team to be an effective enabler of Capital One’s delivery initiatives. What … recommendations for go‐no go decisions Act as Change Manager for assigned intents, providing final sign off for production deployment Contribute to the continual improvement of Service Transition processes and procedures and ensuring these are adhered to by all support project teams including third parties Drive the maturation ...

manage any deviations with the team Coordinate User Acceptance Testing (UAT) and customer sign-off where applicable. Capture lessons learned and contribute towards continual improvement initiatives. Manage change requests and raise risks and issues as they occur. Act as the primary customer contact throughout project delivery. Build trusted … Accurate project documentation and reporting. Effective resource coordination and communication. Proactive management of project risks and change requests. Successful customer acceptance and operational handover. Continuous improvement of project delivery processes. Key relationships Internal Sales & Business Development Software Development Technical Consultants Customer Support Product Management External Customers/ ...

technologies such as Go Improve system performance, reliability, and scalability Develop automation for infrastructure deployment, monitoring, and scaling Build tools and processes supporting continuous integration and delivery (CI/CD) Make data-guided decisions affecting core business metrics and processes Apply platform and reliability engineering practices, including observability, performance … optimisation, analytics, and security best practices Facilitate collaboration between teams and promote continuous improvement Mentor junior engineers on engineering practices, coding standards, and troubleshooting Contribute to the development, delivery, maintenance, and support of public-facing and internal insurance systems Requirements Highest level of proficiency developing applications using ...

will drive the promotion and adoption of the Secure Development Lifecycle, DevSecOps and Cloud security policies, and contribute to the development and continual improvement of the Tech Ecosystem security strategy. You will provide reporting on security compliance, incidents, Key Performance Indicators (KPIs) and Objectives and Key Results (OKRs … your expertise, grow into a well-rounded professional, and contribute to work that truly makes a difference. When you join us, you will have: Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear ...

technical solutions for new and existing clients. Ensure compliance with company procedures, health and safety requirements and industry best practices. Champion innovation and continuous improvement throughout project delivery. Business Development & Growth Support the preparation of proposals, presentations and client pitches. Identify new opportunities within existing and prospective ...

Develop and deliver training and enablement activities for support teams Create and maintain knowledge articles, user guides and support documentation Promote knowledge sharing and continuous learning across the IT support function Support adoption of new technologies, processes and ways of working Stakeholder Engagement Build strong relationships with Service Desk … contact for support improvement initiatives Promote self-service capabilities and enhance the overall user experience Gather feedback and use insights to drive continuous improvement What We're Looking For Essential Previous experience leading or managing a Desktop Support, End User Computing or IT Support team ...