20 of 20 Help Desk Support Jobs in England

Are you an IT Support professional with some commercial 1st line experience looking for your next career move? Are you customer … focused, with base experience of supporting Office 365, Windows 10/11, Active Directory and some networking skills? We are currently recruiting for a customer focussed 1st line Service Desk Support Officer with a forward thinking & evolving organisation in Kent that are committed to employee development. They are specifically looking for a personable individual, that is committed … You will also assist with preventative maintenance, audio-visual set up and support, security, compliance with policy & procedure, projects, documentation, and reporting. Essential Previous commercial 1st Line Help Desk or IT Support experience Experience of installation, configuration and troubleshooting of systems, network, and hardware issues. Windows 10/11 desktop support Microsoft More ❯

Help Desk – Desktop Support Analyst Location: London (occasional travel required) Competitive Salary + Comprehensive Benefits We're currently working with a prestigious global investment and advisory firm to find an experienced Help Desk – Desktop Support Analyst I for their London office. This is an exciting opportunity to join an employee-owned organization … strong values, and forward-thinking approach to technology and service delivery. In this role, you’ll be the face of the IT team — providing critical desktop and remote support to internal users across multiple global locations. You’ll troubleshoot a wide range of technical issues, contribute to process improvements, and ensure seamless onboarding experiences for new employees. What … You'll Be Doing: Providing top-tier IT support (in-person, phone, remote) to employees at all levels Troubleshooting and resolving desktop, mobile, printing, and network issues Managing user accounts via Active Directory and working within an enterprise Windows environment Supporting software deployment, patching, and security remediation Managing hardware assets and supporting onboarding/offboarding procedures Collaborating with More ❯

Help Desk – Desktop Support Analyst Location: London (occasional travel required) Competitive Salary + Comprehensive Benefits We're currently working with a prestigious global investment and advisory firm to find an experienced Help Desk – Desktop Support Analyst I for their London office. This is an exciting opportunity to join an employee-owned organization … strong values, and forward-thinking approach to technology and service delivery. In this role, you’ll be the face of the IT team — providing critical desktop and remote support to internal users across multiple global locations. You’ll troubleshoot a wide range of technical issues, contribute to process improvements, and ensure seamless onboarding experiences for new employees. What … You'll Be Doing: Providing top-tier IT support (in-person, phone, remote) to employees at all levels Troubleshooting and resolving desktop, mobile, printing, and network issues Managing user accounts via Active Directory and working within an enterprise Windows environment Supporting software deployment, patching, and security remediation Managing hardware assets and supporting onboarding/offboarding procedures Collaborating with More ❯

We have a brand-new opportunity for a personable and client focused 1st Line Support Engineer to join a small but well-established IT Solutions company. Working within a dedicated team you will be the first point of contact, providing 1st line technical support for their business clients. The role is based at their offices near … to Sutton in Surrey/Greater London. Key Responsibilities: Provide 1st line support to SME clients through the helpdesk ticketing system, troubleshoot basic IT issues, log incidents, and escalate more complex problems to higher support levels. Set up and configure new user accounts, devices and applications; in addition to maintaining and updating IT documentation and databases. … SLAs as well as the following: Previous helpdesk experience delivering 1st/2nd line support. Confident with Microsoft Office 365, Windows OS and basic networking Proficiency with a service desk tool e.g. ServiceNow is desirable Excellent communication skills and ability to work with people at all levels. Ability to prioritise tasks and with good time management skills Hold a More ❯

We have a brand-new opportunity for a personable and client focused 1st Line Support Engineer to join a small but well-established IT Solutions company. Working within a dedicated team you will be the first point of contact, providing 1st line technical support for their business clients. The role is based at their offices near … to Sutton in Surrey/Greater London. Key Responsibilities: Provide 1st line support to SME clients through the helpdesk ticketing system, troubleshoot basic IT issues, log incidents, and escalate more complex problems to higher support levels. Set up and configure new user accounts, devices and applications; in addition to maintaining and updating IT documentation and databases. … SLAs as well as the following: Previous helpdesk experience delivering 1st/2nd line support. Confident with Microsoft Office 365, Windows OS and basic networking Proficiency with a service desk tool e.g. ServiceNow is desirable Excellent communication skills and ability to work with people at all levels. Ability to prioritise tasks and with good time management skills Hold a More ❯

Helpdesk and Desktop Support Analyst Our Client a retail bank ?" based in the City London ?" is looking to recruit Helpdesk and Desktop Support Analyst with 4 to 5 years proven experience. Responsible for the full range of user support, including desktop and peripheral hardware support, application support, network connectivity and remote connectivity. Remote and telephone support of mobile/European users will also be required. -Work within the Service Desk team in supporting and delivering all aspect of services -1 st/2 nd line support (capable of root cause analysis) -Remote branch support using … laptops, Blackberry’s -SLA targets -Ad-hoc project involvement -Ideally with experience of supporting desktop platforms for banking environments -Experience in operational deployments. Desktop, operating system refresh cycle -Service Desk ticket software -Market data products -ITIL, Microsoft certifications advantageous -Maintains industry recognised skills through training or self-study methods Technical Skills -Supporting Microsoft operating systems, office suite -TCP/ More ❯

Helpdesk and Desktop Support Analyst Our Client a retail bank - based in the City London - is looking to recruit Helpdesk and Desktop Support Analyst with 4 to 5 years proven experience. Responsible for the full range of user support, including desktop and peripheral hardware support, application support, network connectivity and remote connectivity. Remote and telephone support of mobile/European users will also be required. -Work within the Service Desk team in supporting and delivering all aspect of services -1 st/2 nd line support (capable of root cause analysis) -Remote branch support using … laptops, Blackberry's -SLA targets -Ad-hoc project involvement -Ideally with experience of supporting desktop platforms for banking environments -Experience in operational deployments. Desktop, operating system refresh cycle -Service Desk ticket software -Market data products -ITIL, Microsoft certifications advantageous -Maintains industry recognised skills through training or self-study methods Technical Skills -Supporting Microsoft operating systems, office suite -TCP/ More ❯

Role Description This is a full-time role for a Help Desk Support Engineer. As a Help Desk Support Engineer, your day-to-day tasks will involve technical support, troubleshooting, and providing assistance to end-users across their Telecoms and IT technology stacks. You will also be responsible for assisting … their office in Huddersfield and working from home, so living within a commutable distance is essential. Essential Skills and Experience Previous proven experience within a Telecoms or IT support role or related MSP support experience. Knowledge of key systems such as 8x8 and 3CX. Experience in dealing with different types of internet connectivity such as leased … desire to learn and develop new skills Excellent customer service skills and an ability to communicate professionally with colleagues and customers Desirable Skills 1st/2nd line IT support experience with exposure to Windows OS troubleshooting, networking and firewalls, with the ability to carry out change requests Experience using Microsoft Dynamics 365 Familiarity with Microsoft 365 administration (Exchange More ❯

and fast-growing company who are a major player in their industry. With over 200 users and a busy IT environment, they’re looking to bring on an IT Help Desk Support to provide essential 1st and 2nd line support across the business. This is a fantastic opportunity for someone with a passion for … IT support and a strong desire to grow within a hands-on, supportive team. Location: This is an onsite role, Monday - Friday 8am-5pm near their site situated not far from Margate, Kent What does the role involve? Delivering 1st and 2nd line support to end users across desktop, network, and business systems Managing helpdesk tickets … ensuring timely resolution of issues Installing, maintaining, and upgrading IT hardware and software Setting up and removing user accounts in line with company policies Maintaining accurate asset and support documentation Participating in a weekend support rota (typically 1 in 4) What we’re looking for: Experience in an IT support role (ideally 1st/ More ❯

Hi Professionals Hope you are doing great Our client is looking for multiple IT Onsite Support experienced consultants to join a high-growth organization. If you are interested kindly, please share your CV and let me know your rate expectation. Role: IT Onsite Support Location: Ulverston UK Duration … 28th July 2025 till 4th September Skill Sets: • Experience in IT desktop/onsite support. • Hands-on experience with Windows 10/11, MS Office, basic networking, and service desk ticketing systems (e.g., ServiceNow, JIRA). • Knowledge of ITIL processes is a plus. • Strong problem-solving skills and customer-oriented mindset. • Good communication skills. Thanks & Regards Milan | Talent Acquisition More ❯

routine system administration Liaise with and assist the Systems Administrators in the supporting of staff, students and Fellows via telephone, email and in person, on escalated issues from the help-desk that cannot be dealt with during First-Line works Provide second-line support where required Undertake local administration of the College portion of the University … wide VoIP telephone and mobile phone systems Contribute to the provision of end-user training documentation, including writing instruction manuals and help files for College systems and in-house software Carry out routine clerical administration, such as the logging of support calls and responses, stock control, sales, record-keeping, physical organisation of storage areas etc. Training Why … capabilities in your organisation. This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities. QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme More ❯

We are currently seeking an energetic individual to work full-time in our London office as a Junior Helpdesk/IT Support Desktop Specialist. This is an entry-level position for someone with 2 to 4 years of experience with a chance to be exposed to an enterprise-computing environment. The qualified candidate should have good technical troubleshooting … skills and excellent non-technical communication skills, both in written and oral formats. Responsibilities include: Provide installation and support of PC and some Apple hardware and software (including peripheral devices such as printers and USB devices) Be able to receive and respond to incoming calls, and/or e-mails regarding workstation and peripheral performance and use requests More ❯

We are currently seeking an energetic individual to work full-time in our London office as a Junior Helpdesk/IT Support Desktop Specialist. This is an entry-level position for someone with 2 to 4 years of experience with a chance to be exposed to an enterprise-computing environment. The qualified candidate should have good technical troubleshooting … skills and excellent non-technical communication skills, both in written and oral formats. Responsibilities include: Provide installation and support of PC and some Apple hardware and software (including peripheral devices such as printers and USB devices) Be able to receive and respond to incoming calls, and/or e-mails regarding workstation and peripheral performance and use requests More ❯

solutions and technical support to businesses across various industries. As part of our expansion, we are looking for a proactive IT Support Technician/Helpdesk Support to join our team. This role offers an excellent opportunity to develop technical skills while supporting a dynamic and fast-paced IT environment. Role Overview As an IT … Support Technician , you will be the first point of contact for IT-related issues, ensuring the smooth operation of hardware, software, and network systems. You will assist employees and clients with troubleshooting, installations, and IT system maintenance while gaining hands-on experience in IT support. Key Responsibilities Providing first-line technical support for hardware, software, and … resolution of IT requests Who We Are Looking For A diploma or degree in IT, Computer Science, or a related field (or equivalent experience) Previous experience in IT support or a helpdesk environment is beneficial but not essential Strong problem-solving skills with the ability to troubleshoot hardware and software issues Good understanding of Windows and Mac operating More ❯

IT Helpdesk - First Line Support! Location: Farnborough Contract Type: Temporary - Full time - On Site Start Date: ASAP - ongoing Rate: 13.00 per hour What You'll Do: Provide friendly, first-class support to staff and students via phone, email, and in-person. Diagnose and troubleshoot IT issues with a smile! Assist users with software and hardware inquiries. … unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part … respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an More ❯

IT Helpdesk - First Line Support! Location: Farnborough Contract Type: Temporary - Full time - On Site Start Date: ASAP - ongoing Rate: 13.00 per hour What You'll Do: Provide friendly, first-class support to staff and students via phone, email, and in-person. Diagnose and troubleshoot IT issues with a smile! Assist users with software and hardware inquiries. … unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part … respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an More ❯

Tecsa is growing its OneViu retail analytics platform tech delivery team and is seeking a Helpdesk Support Manager. The Helpdesk Support Manager will work collaboratively with client account teams and internal technical team to provide a structured and responsive helpdesk service. This is a hands-on role within an innovative and fast-growing digital business. Your … processes and knowledge bases as new capabilities are introduced to the platform. Each Tecsa OneViu client will have a local helpdesk analyst who will report into the Helpdesk Support Manager. Currently 2 direct reports are anticipated in 2025. Core responsibilities will include: Lead the implementation and management of a global helpdesk support operation offering support … and adjusting schedules as needed. 3-5 years in a support or customer service role, with at least 2 years in a technical support or help desk position. 1-2 years of experience managing a team in a high-demand environment. Exceptional interpersonal skills, with strong written and verbal communication abilities. Relevant experience with More ❯

Thank you for taking your time to read about this Helpdesk Support Manager opportunity with TecSec Services based in Sheffield. Are you an experienced people manager within the IT Sector? Do you have experience providing remote and on-site IT support services for clients? Are you passionate about cyber security and understand the importance of making … you will also lead the IT team and ensure the Helpdesk is running as smoothly as possible. But, what might a typical day look like as TecSec's Helpdesk Support Manager? Getting to the office in the morning, saying hello to Morton and Phill. Then, catching up with the IT team (we currently have a team of five … responded to quickly. After lunch, you might have a quiet hour. Here, you might decide to take some time to work on a project or look at ways to help the team with their training and development. More service requests may come in, you might spend most of the afternoon allocating tickets to the team, making sure everyone has More ❯

We're Hiring: Helpdesk Support Technician – Payments 📍 Brentwood, UK | 🕒 Full-Time | On-site Adflex is growing — and we're looking for a Helpdesk Support Technician to join our Service Support team. In this role, you'll be the first point of contact for our business customers, logging, triaging, and tracking technical support … s: ✔ Exceptionally detail-oriented ✔ Great with customers over the phone and via email ✔ Organised under pressure ✔ Proficient with Microsoft Office (especially Excel & Word) ✔ Experienced in helpdesk or technical support (1+ year) Key responsibilities: 🔹 Accurately log and prioritise incoming tickets 🔹 Triage issues and escalate where needed 🔹 Communicate with customers throughout the support process 🔹 Support account … setup and closure 🔹 Collaborate with internal teams and improve support workflows Why Adflex? We're a trusted provider of B2B payment solutions, supporting enterprise customers across the UK. Join a friendly, high-performing team where your attention to detail and customer-first mindset will be truly valued. Apply now to be part of something impactful. #Hiring #CustomerSupport #PaymentsJobs More ❯

We're Hiring: Helpdesk Support Technician – Payments Brentwood, UK | Full-Time | On-site Adflex is growing — and we're looking for a Helpdesk Support Technician to join our Service Support team. In this role, you'll be the first point of contact for our business customers, logging, triaging, and tracking technical support … s: ✔ Exceptionally detail-oriented ✔ Great with customers over the phone and via email ✔ Organised under pressure ✔ Proficient with Microsoft Office (especially Excel & Word) ✔ Experienced in helpdesk or technical support (1+ year) Key responsibilities: Accurately log and prioritise incoming tickets Triage issues and escalate where needed Communicate with customers throughout the support process Support account … setup and closure Collaborate with internal teams and improve support workflows Why Adflex? We're a trusted provider of B2B payment solutions, supporting enterprise customers across the UK. Join a friendly, high-performing team where your attention to detail and customer-first mindset will be truly valued. Apply now to be part of something impactful. #Hiring #CustomerSupport #PaymentsJobs More ❯