26 to 48 of 48 Help Desk Support Jobs in England

We are currently seeking an energetic individual to work full-time in our London office as a Junior Helpdesk/IT Support Desktop Specialist. This is an entry-level position for someone with 2 to 4 years of experience with a chance to be exposed to an enterprise-computing environment. The qualified candidate should have good technical troubleshooting … skills and excellent non-technical communication skills, both in written and oral formats. Responsibilities include: Provide installation and support of PC and some Apple hardware and software (including peripheral devices such as printers and USB devices) Be able to receive and respond to incoming calls, and/or e-mails regarding workstation and peripheral performance and use requests More ❯

Systems Administrator (1st Line Help Desk Support) Position: Systems Administrator (1st Line Support) Location: Bromborough Hours: Monday - Friday 8:30-5:00 Our client is looking to expand their team within the IT department. They are seeking a Systems Administrator (1st Line Help Desk Support). This is an excellent … opportunity for someone with IT systems management experience. Duties: This job is focused on overseeing the patching and updating of Windows systems, providing 1st line support, and ensuring the smooth operation and security of IT systems for clients. The responsibilities include: Coordinating patch deployment Monitoring system health Resolving software issues Providing customer support through a helpdesk … platform Communicating with clients, support teams, and field engineers Skills: Experience in IT systems management or a similar role Use of remoting software such as TeamViewer Diagnosing and resolving application and Windows system-related issues Use of ManageEngine is an advantage Imaging and installing Windows OS Optimising and maintaining Windows OS Diagnosing network-related issues including LAN and More ❯

solutions and technical support to businesses across various industries. As part of our expansion, we are looking for a proactive IT Support Technician/Helpdesk Support to join our team. This role offers an excellent opportunity to develop technical skills while supporting a dynamic and fast-paced IT environment. Role Overview As an IT … Support Technician , you will be the first point of contact for IT-related issues, ensuring the smooth operation of hardware, software, and network systems. You will assist employees and clients with troubleshooting, installations, and IT system maintenance while gaining hands-on experience in IT support. Key Responsibilities Providing first-line technical support for hardware, software, and … resolution of IT requests Who We Are Looking For A diploma or degree in IT, Computer Science, or a related field (or equivalent experience) Previous experience in IT support or a helpdesk environment is beneficial but not essential Strong problem-solving skills with the ability to troubleshoot hardware and software issues Good understanding of Windows and Mac operating More ❯

The DAI Technology Department is seeking an IT Helpdesk Support, who will be responsible for maintaining and ensuring the proper functioning of workstations, printers, and all peripherals. Duties include ensuring that each system is configured with the appropriate software according to specific policies and guidelines, has network connectivity, and is fully functional. The individual will work as a … member of a team and will utilize a help desk request system, working under the supervision of the Manager, IT Support and closely with other members of the IT team. Roles and Responsibilities: Manage help desk tickets in a timely manner and document customer interactions. Maintain detailed records of customer communication, problems, and remedial … issues. Communicate DAI best practices to end users regarding software usage and security. Additional responsibilities may be assigned as business needs evolve. Minimum Qualifications: Proven technical experience in a help desk environment and have or working towards a college degree in computer science or related field (Equivalent combinations of experience and training will be considered). Experience researching More ❯

IT Service Desk Analyst IT Service Desk Analyst Telent are looking for an IT Service Desk Analyst to join the Network Services team at our Bootle, Liverpool office, as part of our Managed Service Operations Delivery team. This is an office-based role, working between the hours of 08:00am-5:00pm, Monday-Friday, requiring the successful … candidate to be commutable to Bootle. We are looking for an IT Service Desk Analyst that has a passion for IT, an intrigue of installing applications/software/IT hardware, and the desire to be involved in crucial business operational tasks relating to troubleshooting and 1 st line fixing. This is a telephone/telephony based role that … working closely with technical experts who are proud of the impact their work makes. Come and join a high-performing team that are dedicated to complex and critical tasks. Help us build and keep the nation's critical infrastructure connected and protected. IT Service Desk Analyst - What you ll do: You will be responsible for full end to More ❯

about partnering with their customers and supporting them to get the most from our solutions and that’s why they’re looking for an all-star Tier-2 Support Specialist to be the next line of defence for their industry leading pharmacy automation lines. If you're tech savvy but also love working with people, we'd love … overall customer experience Properly document all interactions within ticketing systems Provide proper details for escalated issues to a Tier 3 team for success Provide well-thought out direction to help customers deploy and maintain existing products Author and review knowledge base content to promote support scalability and improve self-service capabilities Provide feedback within the organisation about … that can be addressed before they become serious or widespread Push creative thinking beyond the boundaries of existing industry standard practices to come up with process improvement Provide technical (Help Desk) support to learning management systems’ users What You'll Need to Succeed Two or more years of experience in customer support, technical support More ❯

IT Helpdesk - First Line Support! Location: Farnborough Contract Type: Temporary - Full time - On Site Start Date: ASAP - ongoing Rate: 13.00 per hour What You'll Do: Provide friendly, first-class support to staff and students via phone, email, and in-person. Diagnose and troubleshoot IT issues with a smile! Assist users with software and hardware inquiries. … unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part … respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an More ❯

IT Helpdesk - First Line Support! Location: Farnborough Contract Type: Temporary - Full time - On Site Start Date: ASAP - ongoing Rate: 13.00 per hour What You'll Do: Provide friendly, first-class support to staff and students via phone, email, and in-person. Diagnose and troubleshoot IT issues with a smile! Assist users with software and hardware inquiries. … unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part … respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an More ❯

Customer Support Administrator (Helpdesk) Peterborough, Cambridgeshire 40 Customer Support Administrator (Helpdesk) Reporting to: Head of Service Delivery Location: Peterborough Hours: 40 hours per week Business Overview With over 50 years of experience, ICE is the UK’s largest independent provider of cleaning equipment. We manage thousands of sites across the UK in a wide variety of … only committed to a greener future through our own ESG strategy, but we also place the utmost focus on ensuring we offer products and services to customers that support their own sustainability goals and commitments. At ICE we strive to encourage personal development and career progression, offering on-the-job training as well as support for … a fast-growing business and this position would suit someone who likes to hit the ground running and has a drive for success. Role Overview As a Customer Support Administrator, you will be responsible for providing exceptional service to customers while managing key accounts and inquiries. You will act as the first point of contact for customer queries More ❯

Tecsa is growing its OneViu retail analytics platform tech delivery team and is seeking a Helpdesk Support Manager. The Helpdesk Support Manager will work collaboratively with client account teams and internal technical team to provide a structured and responsive helpdesk service. This is a hands-on role within an innovative and fast-growing digital business. Your … processes and knowledge bases as new capabilities are introduced to the platform. Each Tecsa OneViu client will have a local helpdesk analyst who will report into the Helpdesk Support Manager. Currently 2 direct reports are anticipated in 2025. Core responsibilities will include: Lead the implementation and management of a global helpdesk support operation offering support … and adjusting schedules as needed. 3-5 years in a support or customer service role, with at least 2 years in a technical support or help desk position. 1-2 years of experience managing a team in a high-demand environment. Exceptional interpersonal skills, with strong written and verbal communication abilities. Relevant experience with More ❯

reliability, and performance. However, what truly sets us apart is our unwavering commitment to providing unparalleled service support to all our valued customers. As a Technical Helpdesk Support Engineer you'll provide first line technical help to our customers. What you’ll be doing: Communicating with customers via phone and email to diagnose probable cause … or Qualifications for the role: Experience in a technical field where fault diagnosis was required – CNC experience is desirable but other technical fields will be considered Previous Customer support, scheduling and coordination experience IT Literacy - use of PC software packages such as Microsoft office, D365 or other similar systems Desirable Skills or Qualifications for the role: Machine tool More ❯

About I am seeking a Helpdesk/Customer Support Analyst for my client in Southampton. Work Model Hybrid (3 days onsite, 2 days remote) with a shift pattern: 4 days on, 4 days off, covering 6am to 11pm. Key Responsibilities Provide second-level support to external customers and partners. Answer incoming calls and respond to inbound … customer issues; document work in case notes and knowledge base articles; escalate issues as needed. Participate in knowledge transfer activities, including passing information to 1st level teams and support partners. Address and resolve customer concerns promptly and provide feedback to development teams when necessary. Keep customers updated on case statuses. Coordinate and participate in operational problem resolution for … support team to develop and implement process improvements. Communicate effectively with support team members across regions. Qualifications Minimum 2 years experience in a technical helpdesk support role. Preferred: Technical skills in SQL and database management. Working knowledge of Windows OS from Windows 7 onwards. Basic networking knowledge. Exceptional customer service skills. Ability to work More ❯

Social network you want to login/join with: 2nd Line Support Helpdesk Specialist - Chelmsford - £36,000, chelmsford col-narrow-left Client: WUNDERTALENT Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 6 Posted: 18.06.2025 Expiry Date: 02.08.2025 col-wide Job Description: We are seeking a skilled 2nd Line Support Helpdesk … Specialist to join our dynamic IT support team. This role is central to delivering exceptional technical support for our comprehensive range of software and hardware solutions. You'll be the problem-solving hero our users turn to when first-line support needs escalation, providing expert diagnostic evaluation and resolution services that keep our operations … successful candidate will demonstrate excellent judgment, technical expertise, and a customer-first approach while maintaining accurate documentation and ensuring timely resolution of all technical issues. Key Responsibilities Technical Support Excellence Provide comprehensive second-level support for all standard software and hardware platforms Diagnose, research, and resolve complex technical problems with precision and efficiency Respond promptly to More ❯

Social network you want to login/join with: 2nd Line Support Helpdesk Specialist - Chelmsford - £36,000, basildon col-narrow-left Client: WUNDERTALENT Location: basildon, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 6 Posted: 18.06.2025 Expiry Date: 02.08.2025 col-wide Job Description: We are seeking a skilled 2nd Line Support Helpdesk Specialist to join our dynamic IT support team. This role is central to delivering exceptional technical support for our comprehensive range of software and hardware solutions. You'll be the problem-solving hero our users turn to when first-line support needs escalation, providing expert diagnostic evaluation and resolution services that … successful candidate will demonstrate excellent judgment, technical expertise, and a customer-first approach while maintaining accurate documentation and ensuring timely resolution of all technical issues. Key Responsibilities Technical Support Excellence Provide comprehensive second-level support for all standard software and hardware platforms Diagnose, research, and resolve complex technical problems with precision and efficiency Respond promptly to More ❯

Thank you for taking your time to read about this Helpdesk Support Manager opportunity with TecSec Services based in Sheffield. Are you an experienced people manager within the IT Sector? Do you have experience providing remote and on-site IT support services for clients? Are you passionate about cyber security and understand the importance of making … you will also lead the IT team and ensure the Helpdesk is running as smoothly as possible. But, what might a typical day look like as TecSec's Helpdesk Support Manager? Getting to the office in the morning, saying hello to Morton and Phill. Then, catching up with the IT team (we currently have a team of five … responded to quickly. After lunch, you might have a quiet hour. Here, you might decide to take some time to work on a project or look at ways to help the team with their training and development. More service requests may come in, you might spend most of the afternoon allocating tickets to the team, making sure everyone has More ❯

Direct message the job poster from Illuminet Talent Solutions Partner @ Illuminet | ITIL Service Delivery | Infrastructure | Architecture | Software Development | Management Consulting | AI &... Are you an experienced IT Helpdesk Support Engineer looking for your next contract role? Do you have experience providing VIP support to senior stakeholders? Can you confidently manage IT ticketing systems like FreshService or … ServiceNow? A leading Energy company in Manchester is looking for an IT Helpdesk Support Engineer to join their team. This role will involve working closely with end-users, managing IT assets, providing high-level VIP support, and maintaining IT infrastructure. Key Skills & Responsibilities: Helpdesk & User Support – Managing IT tickets, prioritizing requests, and onboarding users. … VIP & Global Digital Meeting Support – Supporting senior stakeholders and video conferencing setups. IT Asset Management – Provisioning and administering laptops, mobile devices, M365, and mailbox management. Software & Hardware Support – Installation, procurement, and vendor liaison for IT equipment. Networking & Server Room Management – Basic networking skills and hardware configuration. Stock & Procurement Management – Handling purchase requisitions and vendor coordination. Start More ❯

We're Hiring: Helpdesk Support Technician – Payments 📍 Brentwood, UK | 🕒 Full-Time | On-site Adflex is growing — and we're looking for a Helpdesk Support Technician to join our Service Support team. In this role, you'll be the first point of contact for our business customers, logging, triaging, and tracking technical support … s: ✔ Exceptionally detail-oriented ✔ Great with customers over the phone and via email ✔ Organised under pressure ✔ Proficient with Microsoft Office (especially Excel & Word) ✔ Experienced in helpdesk or technical support (1+ year) Key responsibilities: 🔹 Accurately log and prioritise incoming tickets 🔹 Triage issues and escalate where needed 🔹 Communicate with customers throughout the support process 🔹 Support account … setup and closure 🔹 Collaborate with internal teams and improve support workflows Why Adflex? We're a trusted provider of B2B payment solutions, supporting enterprise customers across the UK. Join a friendly, high-performing team where your attention to detail and customer-first mindset will be truly valued. Apply now to be part of something impactful. #Hiring #CustomerSupport #PaymentsJobs More ❯

We're Hiring: Helpdesk Support Technician – Payments Brentwood, UK | Full-Time | On-site Adflex is growing — and we're looking for a Helpdesk Support Technician to join our Service Support team. In this role, you'll be the first point of contact for our business customers, logging, triaging, and tracking technical support … s: ✔ Exceptionally detail-oriented ✔ Great with customers over the phone and via email ✔ Organised under pressure ✔ Proficient with Microsoft Office (especially Excel & Word) ✔ Experienced in helpdesk or technical support (1+ year) Key responsibilities: Accurately log and prioritise incoming tickets Triage issues and escalate where needed Communicate with customers throughout the support process Support account … setup and closure Collaborate with internal teams and improve support workflows Why Adflex? We're a trusted provider of B2B payment solutions, supporting enterprise customers across the UK. Join a friendly, high-performing team where your attention to detail and customer-first mindset will be truly valued. Apply now to be part of something impactful. #Hiring #CustomerSupport #PaymentsJobs More ❯

SUMMARY The Support, Yardi Help Desk is an experienced and dynamic team player who will be on the front line of support for stakeholders using the Yardi Senior product suite. The ideal candidate possesses the ability to work cross-functionally to troubleshoot and resolve technical issues, answer stakeholder inquiries, and ensure requests are resolved … timely and effectively. The Support, Help Desk will be required to work within a high demand, performance driven environment that focuses on implementing scalable solutions that are aligned with the company’s overall business strategy. KEY RESPONSIBILITIES Develops and leverages relationships with internal and external stakeholders to meet strategic business objectives Respond to inbound support requests related to the Yardi Senior product suite via help desk platform, phone, email, or chat Troubleshoot and resolve technical issues related to the platform, ensuring a high level of customer satisfaction Document, prioritize, and track all inquiries and issues in the help desk ticketing system (e.g., JIRA, ServiceNow, Zendesk) Ensure all tickets are More ❯

IT Support and Helpdesk Malton, North Yorkshire YO17 A£28,000 - A£37,000 per annum which includes on call payment Permanent Office based role Commutable from Driffield, Pickering, Kirkbymoorside, York, Stamford Bridge, Scarborough Shift work - Mon - Fri between (8hrs per day between the hours of 5am - 5:30pm) You will need to hold a full UK driving … call is 1 week in around 7. Mon - Mon. A£300 flat fee plus extra paid if a call is taken. The Role The UK & ROI IT Service & Support team is tasked with managing and enhancing the service and support for end-user requests and incidents. This position demands strong IT and OT skills, a deep … work with Accuracy, Attention to detail, Deliver to timelines, Methodical approach, a Sense of ownership & Professionalism. Demonstrates relevant IT literacy. Proven conflict management skills. Preferred - Knowledge of IT service desk tools and best practices. Ability to work on their own initiative. Benefits Free on site parking 8% pension If you would like for the role of IT Support More ❯

Get AI-powered advice on this job and more exclusive features. About the Role This role has been put in place to deliver efficient and prompt IT technical support across all teams; addressing and resolving issues or escalating them as necessary to reduce business disruption and ensure exceptional support for all team members. Efficient setup of … hardware, software, and access permissions for new team members, role transitions, and departures. Provide technical support for IT-related issues, including MS Windows, Office 365, basic networking, software installations and upgrades, and management of IT equipment such as computers, laptops, tablets, mobile devices, and printers. Assist with project-based work under the guidance of the IT Manager. Work …/9am–5pm) on a rotational basis. Participate in an on-call rota to provide out-of-hours support. At least 1–2 years of experience providing IT support in a helpdesk or similar user support role. Competency in operating systems like Windows and MacOS, along with applications such as Outlook, Word, Excel, and other standard More ❯

best at work - because our people are the heart of our business. And we’re all about helping them to shine. To ensure that all duties of the FM Help Desk are performed to a high standard in a pleasant, willing, and professional manner. To assist and support management team in maintaining partnerships and close working … for our customers, and building systems that lead the way And as a FM Helpdesk Operator with Bellrock, you’ll do it by... Ensure all calls to the FM Help Desk are answered within 10 seconds. Ensure all requests are logged accurately on the CONCERTO system against the correct job type and service category. Ensure requestor is issued … for the request to be carried out. Ensure all communications have been passed on through contractors and requestors. Ensure all procedures are followed and updated accordingly. Ensure outstanding FM Help Desk requests are followed up with the appropriate contractor. Ensure requestor is updated on progress if unable to meet the response time issued. Ensure requestor is informed of More ❯

Title: Helpdesk/Contract Support Pay rate: GBP12.50 an hour, weekly pay, salary GBP25,000-GBP28,000 Location: Nottingham, NG80 1ZZ Contract: Temp to perm, 8am-5pm, Monday to Friday Job Description: Providing support to the client and answer calls and emails in a professional and timely manner Determine the nature and priority of faults based … relevant resources Ensure works are scheduled and in accordance with SLAs, and update clients CAFM system Review of all sub-contractor submitted paperwork to ensure management of CAFM Support with managing the supply chain and drive them to attend within required SLA's If interested submit your updated CV today, Louis at Randstad. Randstad CPE values diversity and … 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as More ❯